Customer Service Coordinator

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 19 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Able work at container site office
• 5.5 day work.

Job Scope

1. Generating Monthly Financial Report
2. Compiling invoices and documents for reports
3. Make transactions using corporate bank account
4. Data entry
5. Payroll duties
6. Using ERP software
7. Communicating with HQ employees in Busan when required
8. Liasing with clients or contractors when required
9. Other ad-hoc duties instructed by Branch Manager

Requirements

• Korean Language Skills (literal and speaking)
• Willingness to learn and adapt
• ITE Education or higher (Individuals who did not graduate are welcome to apply)
• Able to start work as soon as possible
• Singaporean/PR only

More about position

• Full-time position
• Korean working environment (Korean Language is used as primary language instead of English)
• Working hours : Monday to Thursday - 0800 to 1700, Friday - 0800 to 1630, Weekends - Closed

Responsibilities:

• Access Control: Monitor and control the entry and exit of all personnel, vehicles, and deliveries to ensure that only authorized individuals have access to the site.
• Visitor Management: Ensure all visitors to the site are properly registered
• Reporting: Incident reports to the Security Manager or Site Supervisor.\

Requirements

• Security Officer License

Job Responsibilities

• Conduct patrol and inspection of the premises.
• Ensure the building is secured at the end of the workday, including securing all windows and doors.
• Perform security checks of the building, both interior and exterior, to ensure no unauthorized access.
• Be prepared to respond to emergencies such as fire, medical issues, or natural disasters and report to management and local authorities, if necessary.
• Facilitate police or SCDF when needed for investigations or incidents.
• Ad-hoc duties as assigned by immediate supervisor.

Pre-Requisite

• Candidate must possess a Security Officer Licence.
• Physically fit.

Our esteemed client, an established MNC, is searching for an Account Officer :

Job Responsibilities:

• Liaise with the Operations team to ensure accurate billing charges for jobs and projects.
• Work closely with the Accounts Payable (AP) team to manage Purchase Order (POB) charges.
• Extract unbilled items from SAP and reconcile them with job details.
• Ensure all billed items for group billing are accurate and complete, verifying the correctness of charges.
• Prepare Accounts Receivable (A/R) invoices based on submitted job details from the Operations team.
• Ensure invoices are prepared in line with agreed rates in the contract or sales blanket, within 3 working days.
• Generate and send e-invoices to customers, ensuring that all necessary supporting documentation is included.
• Prepare and submit billing data, reports, and system inputs to customers as required.
• Handle customer queries or feedback regarding invoices and provide timely resolutions.
• Send Statements of Accounts to customers after the month-end A/R closing process.
• Extract and verify unbilled items in AR closed orders following order completion, ensuring accurate reporting.
• Proactively follow up with customers on outstanding or overdue invoices to ensure timely payments.
• Ensure all receipts are properly recorded and supported by corresponding payment advice.
• Prepare billing-related reports to ensure completeness and accuracy in billing records.
• Ensure compliance with ISO 9001, ISO 45001, and ISO 22301 standards as part of the Integrated Management System (IMS).
• Contribute to achieving the policy and objectives.

Job Requirements:

• Minimum Diploma in Accounting or related field
• Proficient in SAP and Microsoft Office applications
• At least 2 years of experience in accounting or a related field
• Willingness to travel to the Pioneer area for work assignments

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB (1 - 2 Months)
• Working Location: West

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsibilities:

• Protect company’s property and staff by maintaining a safe and secure environment
• Observe for signs of crime or disorder and investigate disturbances
• Act lawfully in direct defense of life or property
• Apprehend criminals and evict violators
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents
• Patrol randomly or regularly building and perimeter
• Monitor and control access at entrances and vehicle gates
• Obtains help by sounding alarms
• Any ad-hoc duties as per assigned

Requirements:

• Minimum 1 year of relevant experience
• Secondary / Certificate in Security or equivalent

• Receive, inspect, and record incoming goods for quality and quantity.
• Manage inventory levels to ensure optimal stock availability.
• Conduct regular stock checks and reconcile discrepancies in the inventory.
• Monitor and ensure adherence to standard operating procedures (SOPs).
• Enforce health and safety regulations within the warehouse.
• Prepare and maintain records of stock movements, returns, and damaged goods.
• Submit regular inventory and operations reports to management.
• Assist in audits and compliance checks as required.

Our client is from Construction Industry. They are looking for a WSH Officer to assist their Engineer team for the next phrase of their business. They are located Islandwide of Singapore– easily accessible. The WSH Officer is responsible for:

Duties

• Effectively lead the safety team and ensure the implementation of Workplace Safety & Health (WSH) Management Systems to minimize risks and accidents.
• Review and update all risk assessments to maintain compliance with WSH regulations and legal standards.
• Investigate on-site incidents and implement corrective measures to prevent recurrence.
• Ensure adherence to WSH Act provisions, enforce safety measures, and conduct regular inspections to ensure compliance among staff and subcontractors.
• Ensure the effectiveness of fire protection systems and emergency response management for the office and factory.
• Promote a strong safety culture through training, awareness campaigns, and employee engagement activities like drills and competitions.
• Liaise with statutory bodies, keep up to date on WSH regulations, and ensure compliance with waste management and licensing requirements.

Requirements

• Registered as WSHO with MOM
• Min 3 years of experience performing as a WSHO
• Relevant Qualification in Workplace, Safety and Health / Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Qualification:

• Possess a Diploma from a Polytechnic or BCA Academy or relevant qualifications.

Experience:

• Minimum three (3) years of relevant experience as a RTO.

Requirements:

• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures, systems testing & commissioning and submission of progress reports.
• Conversant in M&E design, specifications, site installation, services coordination, code of practice, Authority inspection and handing over.
• Must be willing to do overtime or shift work.

Site Location:

• Singapore Central Area

The Law Society of Singapore is seeking a passionate and proactive Executive Officer/Senior Executive Officer to join their Learning and Development Department. This role offers an exciting opportunity to contribute to the professional growth of our members through the development and management of Continuing Professional Development (CPD) activities.

Key Responsibilities

Programme Support

• To develop, manage and organise CPD activities
• Assist in the on-site/virtual event management to ensure smooth delivery and quality control of events
• Assist in marketing initiatives for programmes, including the use of Canva for simple video editing
• Reply to queries from members and public on programme and accreditation matters
• Maintain records, documentation and databases for programmes including budget planning, tracking and procurement processes
• Prepare reports/statistics including Finance reports with basic analysis
• Work together with the team to review programmes and materials to ensure continued relevance and quality of curricula
• Perform other administrative tasks as assigned

Requirements

• Possess a Bachelor’s Degree in any discipline
• Fluent in written and spoken English
• At least 2 years of relevant work experience in professional development training, project and event management or related fields
• Resilient, detail-oriented, problem solver, and a proactive team player with a cheerful disposition who enjoys interacting with people
• Able to multi-task and independently accomplish assignments within lean timelines
• Able to work confidently with members of the Judiciary and legal community
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint
• Passionate about lifelong learning

Location: Macpherson

Working days/hours:

Mon - Fri : 8.30am-5pm

Sat : 8.30am-1.00pm

Job Description:

* Provide immediate response to client’s enquiries and concerns over the phone

* Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

* Resolve discrepancies in reports by consulting with other staff

* Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

* Pursue referenced test result to satisfy client needs and requests

* Print, prepare and distribute patient reports for delivery

* Perform data entry role when scheduled/assigned

* Assist with other database building activities when necessary

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279