Responsibilities

• Oversee and lead the Safety team in the implementation of Company’s safety systems at sites
• Inspect and examine the workplace to ensure workplace safety compliance
• Identify safety, environmental health non-compliance and recommend measures to rectify
• Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues
• Liaise closely with site operations staff and Project Managers on all safety and health issues .
• Conduct & organize internal / external WSH trainings for staffs.
• Conduct incident investigations & propose corrective actions.
• Conduct regular inspection and audits on the safety provisions.
• Conduct, review & submit Risk Assessments.
• Prepare safe work procedures for site activities.

Requirements

• Specialist Diploma in WSH
• Minimum 2 years relevant working experience in construction industry
• Possess a valid registration with MOM

Role Description and Specific Responsibilities:

• Liaise with loan applicants to identify and ascertain their financing requirements and collect information for loan applications
• Loan disbursements, repayments and other loan transactions
• Daily operations in accordance to regulations and company policies and procedures

Requirements:

• Preferably GCE 'O' Level and above
• Fresh graduates are welcome
• No experience required, training provided.
• Required language(s): English, Mandarin - in order to handle queries and concerns from Mandarin speaking associates
• Required Skill(s): Microsoft Excel, Computer Literate

The Accounting Officer / Administrator is a vital position within our organization, tasked with managing the organization's financial operations. This individual is responsible for day-to-day financial activities such as accounts receivable, accounts payable, payroll, ledger reconciliation, budgeting, and more. Not limited to the following:

• Daily bookkeeping.
• Reviewing and reconciling accounts.
• Verifying the accuracy of invoices and/or other accounting documents or records.
• Processing payments.
• Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).
• Maintaining updated records of invoices and receipts.
• Enter data into computer system / software.
• Compile data and prepare a variety of reports.
• Reconciles records with internal company employees, management, suppliers and/or clients.
• Recommends actions to resolve discrepancies.
• Investigates questionable data.
• Prepare sales quotations and payment vouchers
• Monthly invoicing to clients
• Follow up with clients / suppliers on payments receivables
• Communicate and work closely with Management and outsource Accountants
• Staff loans / repayments
• Payroll

At least 2 Year(s) of working experience in the related field is required for this position.

Positive attitude, willing to learn and grow with the Company.

Job Responsibilities:

• Comply with company’s plans and vision
• Work closely with the management
• Ensure that employees understand their duties and/or delegated tasks
• Handling paperwork
• Prepare and submit reports
• Answering and handling queries via phone calls and/or emails
• Preparing and/or sending quotations, invoices
• Capability to stay organized and maintain detailed records
• Strong understanding of bookkeeping procedures and best practices
• Impeccable time-management skills
• Ability to identify and resolve discrepancies
• Comprehensive knowledge of tax filing procedures
• Basic arithmetic competency
• Remind clients to make timely payments
• Identify and address discrepancies in all documentation
• Update all databases and spreadsheets
• Any other ad-hoc duties as required by the management

Flexible work arrangements can be discussed.

Able to work Mondays to Fridays 9am to 7pm (10 hours, inclusive of 1 hour break)

Office working environment

Responsibilities:

• Ensure that all security equipment in the Club is functioning.
• Assist with day-to-day security operations.
• Attend to duties in the security office e.g. monitoring alarm systems, signing in and out staff and visitors to the club.
• Report incidents.
• Attend and assist members on complaints.
• Patrol Club premises.

Requirements:

• Candidate must possess at least a PSLE or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Valid PLRD License with SO grade.

Working Location: Bukit Batok

Rotating Shift: Either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

Position Overview

The Security Officer is responsible for protecting assigned premises, assets, and personnel. The individual is expected to detect and deter potential threats, perform access control, conduct security screening, attend to enquiries from stakeholders, patrol and guard premises, as well as managing incidents and emergencies.

The Role

Perform Access Security Functions

• Attend to enquiries from visitors
• Manage key presses
• Conduct security screening of visitors, properties, and vehicles
• Authorise and facilitate access to premises

Detect Security Threats

• Regulate crowd and traffic
• Conduct security patrols
• Guard premises
• Handle suspicious persons/vehicles
• Identify risks and report irregularities
• Operate security and safety systems
• Operate security command centre

Manage Incidents

• Assist authorities in law enforcement
• Provide quick response to incidents and emergencies
• Assist in evacuation in the event of emergencies

Talent Profile

1. Minimum Secondary qualifications
2. Possess a valid security license issued by the Police Regulatory Department
3. Minimum 1 year of experience in a similar capacity

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

Job Description:

• Incident response, manage security & safety systems
• Prevent unauthorized entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Job Requirements:

• Min Secondary level
• Able to work 12 hours shift

Job Responsibilities:

1. Draft, review, and archive a variety of contracts, ensuring precision, regulatory compliance, and alignment with company policies.
2. Develop compelling promotional content for projects, support marketing initiatives, and strengthen brand visibility and market impact.
3. Collect, verify, and manage client project information to ensure completeness, accuracy, and timely submission of required documentation.
4. Assist sales managers with project-related tasks, including preparing essential documents and materials to optimize workflow efficiency.
5. Track project progress, maintain proactive client engagement, deliver exceptional after-sales support, and enhance overall client satisfaction.

Job Requirements:

1. Associate degree or higher, preferably in business administration, communications, or a related discipline.
2. Minimum of 2 year of relevant professional experience; candidates with expertise in business coordination or copywriting are highly desirable.
3. Demonstrate professionalism, strong interpersonal skills, and the ability to build rapport with clients and teams.
4. Excellent bilingual communication and writing skills in Chinese and English, with proven ability to manage and process dual-language documentation effectively.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

The Safety Officer duties and responsibilities are as follows:

• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all staff.
• Review and recommend necessary changes regularly to the safety management system to keep it updated with the applicable local legislation.
• Conduct safety training related to the activity based on Safe Work Procedure / Risk Assessment.
• Manage Safety Audits on site.
• Review all risk assessments and risk management internally and externally.
• Conduct monthly WSH Committee Meeting and put up safety reports.
• Conduct monthly Mass Toolbox Meeting and participate in the Daily Toolbox Meeting.
• Enforce house rules on all stake holders and take action when necessary for noncompliance.
• Work closely with the project team to eliminate security, safety, health and environment hazards.
• Ensure legal compliance to all statutory safety and environmental regulations and timely submission of mandatory documents.
• Liaise with relevant authorities on matters pertaining to occupational safety and health.
• Advice Project Director/Manager in occupational safety and health.
• Inspection of site to ensure all facilities and equipment relevant to the maintenance of environmental health is in proper working condition.
• Manage incidents' investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Review and maintain site's environmental, health and safety records
• Ensure PTW supporting documents are valid and in place for operational performance
• Other duties as assigned by the Departmental Manager.

Requirements:

• Registered WSHO and ECO
• Min 5 years of HDB/Commercial project experience required
• Minimum Diploma in Engineering, Occupational Safety, Occupational Health or other relevant discipline

To provide workplace safety & health (WSH) enforcement support, ensure safe work procedures are implemented. enforce site safety practices, organize site safety & health awareness program, conduct audit, meeting and reports for relevant parties. maintain the iso standards in ISO140001 and ohsas45001.

• Degree/Diploma in Engineering or equivalent
• Minimum 3 years of experience
• Good communication skills
• Good Interpersonal skills

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Location: Near Joo Koon MRT

• 5-day work week (Mondays to Fridays : 6.45am to 4.30pm)

Designated pick up points available.

Key Responsibilities:

To support Senior Planning Officer to ensuring efficient production operations, maintaining inventory levels, and meeting customer demands.

Job Description:

~ Production Scheduling: -

Develop and maintain production schedules to ensure the timely manufacturing of metal cans.

Planning one of the production schedule.

Issue Job Order and Printing of Labels

~ Coordinate with various departments to align production activities with overall business goals:

~ Order Processing & Update of Documentation into ERP system

Job Requirement:

GCE O level / Diploma with related work experience an advantage or with administrative role.

Good organisational & time-management skills

Attention to detail

Proficiency in using office Software(Microsoft Office)

Ability to identify issues and develop effective solutions

Ability to interact and work effectively within a team.

REQUIREMENTS:

• Diploma in Accounting or equivalent
• Knowledgeable or with experience in Oracle Netsuite system is an advantage

ROLES & RESPONSIBILITIES

• Accounts Payable functions include verifying supplier’s invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledger.
• Accounts Receivables function include AR aging, prepare AR reports & monitor cash balance.
• Handle petty cash claims and reimbursement.
• Monthly bank and accounts reconciliation.
• Handling staff claims.
• GST returns and ensure all transactions comply with IRAS’s regulations.
• Liaise with auditors and preparing audit schedules.
• Undertake instructions from Directors and Managers for the transactions & assignments given.
• Manage full sets of accounts and ensure timely & accurate month end closing.
• Perform any other ad hoc duties as and when assigned by the Management.

WORKING SCHEDULE

Monday to Friday - 9:00am to 6:00pm

alternate Saturday - 9:00am to 6:00pm

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Role Overview: As a Welfare Officer, you will play a crucial role in providing support and guidance for the holistic development of the residents at Darul Ihsan Orphanage. Working closely with the Home Operations team, you will ensure adherence to Standards Operating Procedures (SOPs) to maintain quality care and ensure the safety of the children.

Responsibilities:

• Provide support and guidance in the residents' holistic development
• Work alongside the Home Operations team to ensure Standards Operating Procedures (SOPs) are adhered to in ensuring quality care and maintaining safety of the children during care placement
• Incorporate the principles of Standards of Care for Children and Young Persons in the daily management and supervision of the girls.
• Collaborate with the Home Operations team to maintain and ensure compliance with licensing requirements.
• Engage residents in meaningful activities and programs, acting as a positive role model by providing proper guidance and supervision.
• Safeguard and promote the welfare, safety, personal development, and well-being of the female residents in the Home.
• Work with other Welfare Officers to establish structure, boundaries, and routines within the Home and support the residents in their day-to-day activities.

Candidate Requirements:

• Diploma or Higher/Nitec holder with experience minimally
• Relevant certificates and experience in handling children in institution or home for children would be an advantage
• Able to perform 12 hours shift work, including overnight shifts
• Location of workplace would be at Darul Ihsan Girls' Orphanage (23 Wan Tho Avenue) or Darul Ihsan Boys Orphanage (5 Mattar Road)
• Non-Smoker
• Possess a responsible and caring attitude

Our Benefits:

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

Join us as a Welfare Officer at Darul Ihsan Orphanage and be part of a rewarding journey in creating a safe and loving home for our residents. Together, let's provide a bright future for these youths and make a lasting impact on their lives.

General Overview

This position reports to Supervisor (Marine Operations) and assisting him/her in ensuring safe, reliable and efficient ship-shore operations, inclusive of interfaces activities for JTJ, STS & FSRU and FSU services.

The incumbent will oversee the maintenance of marine equipment, monitoring the contractors appointed for marine activities and screen LNG ship for SLNG’s acceptance prior to ship arrival.

The incumbent shall also undertake the Loading Master function as required.

Roles and ResponsibilIties

The incumbent shall be responsible for, but not limited to the following responsibilities:

• Responsible in preparing vessels berthing schedule & plans and communicate with all interested parties involved for ship-shore operations.
• Act as Loading Master (Terminal representative onboard vessels), and responsible for ensuring safe berthing and smooth cargo transfer operations.
• Ensure documents between ship-shore including LNG surveyor’s reports are accurate and consistent as per the procedures.
• Be part of the terminal’s emergency response member as dictated by Terminal’s Emergency Response Plan.
• Assist in ensuring maintenances for marine equipment are completed in timely manner.
• Assist in review maintenance and service contracts, and they were executed safely and diligently.
• Complete the compatibility and acceptance review of all prospective vessels as per SLNG’s procedures / checklist.
• Track and replenish consumable items for jetty operations.
• Prepare routine updates, reports and statistics of ship-shore operations.
• Comply to document control process for the marine operations.
• Track vessels and customers feedbacks, complaints, letter of protest. Support in closure actions as necessary.
• Take an active role in HSSE activities, capability development, productivity and efficiency objectives.
• Take on additional tasks as directed by Supervisor.

Work experience / Knowledge

• At least 2 years working experience on tanker vessels as an Officer involves in navigations, maintenance and cargo operations
• Candidate who has previously worked on similar role in Oil and Gas Terminals, Shipping and/or Marine Industry with 5 years working experience can be considered.
• Knowledge on ship shore interface, effective mooring, LNG transfer, cargo documentations and safe practices in Marine, Oil & Gas industries.
• General knowledge of international organization such as OCIMF, SIGTTO etc.

Education / Qualification

• Certificate of Competency (CoC) as watch keeping officer from reputable Flag State.
• In lieu of CoC, Diploma in Maritime or Shipping related studies can be considered.
• Good written and spoken English;
• Good level of IT understanding;

Key Roles and Responsibilities

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possess own vehicle
• Singapore Citizens are preferred
• Location is at Shan Road
• 5.5 work day

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Summary

Assist Unit Leader, Residential Care (RC) in the operations of the Home to ensure that all the residents are provided with quality care and protection.

Provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit (approx. 10 to 15 residents) in Melrose Home.

Duties and Responsibilities

Home Management

• Programme Development:

To support and support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit.

Resident Management:

• Supervision of Residents’ Physical Needs - To ensure residents received adequate food nourishment and support them in doing their laundry.

Supervision of Residents’ Psychosocial Needs

• To provide supervision and care to the residents. The GO is to actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who for any reason do not readily “fit in” to the social group.
• To guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles.
• To support the residents’ adherence to the Unit’s behaviour management system. This system gives clarity to the rules and requirements of the Home and sets clear expectations on how residents should relate to one another.
• To manage residents’ behavioural issues using a trauma-informed approach.
• To provide guidance for residents in supporting their growth and development and motivate/mentor the residents.
• To provide support for the positive social and emotional development of the residents.

Health and Hygiene

• To ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory.
• To educate and reinforce acceptable personal hygiene standards to youth and children.
• To oversee the medical and health needs of the residents in the unit.

Academic and Cognitive Needs

• To oversee the academic needs of the residents in the unit.

Crisis Management

• To provide on-site incident or crisis management when necessary

Supervision Outside of Melrose Home

• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.

Integrated Care Plans

• In consultation with the Caseworker, to support the Residents’ integrated care plans through the programmes delivered in the unit or through day to day tasks/activities

Undertake any other duties directed by Unit Leader and / or Manager, RC

Note: The residential home setting is a 24/7 facility. Guidance Officers are rostered to work shifts (sometimes 7am to 4pm, mostly 1pm to 10pm; 5 days a week with 2 rotational off days).

· Work with hiring managers and agency to source, attract, and assess candidates.

· Identify candidates using Linkedin, Facebook, Instagram and other social media accounts.

· Managing job postings content on all job portals.

· Carry out first level of recruitment and selection processes through resume screening, phone screening calls, meeting at both office and external venue to select potential candidates to meet hiring managers' requirements.

· Coordinate and schedule interviews appointments between candidates and hiring managers.

· Prepare daily and weekly accomplishment report and provide updates to recruitment status.

· Proactively develop contacts and networks to build talent pipelines, stay updated with market intelligence, industry practices, and other opportunities.

· Research current trends and suggest new ideas for improving talent acquisition activities.

· Assist in onboarding process for selected candidates that are joining the company.

· Review employment applications and background check reports.

· Deliver an amazing and positive candidate experience throughout the recruitment process.

· Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.

· Perform any other ad-hoc tasks as assigned.

At One World International School, our mission is to develop inquiring, compassionate, reflective lifelong learners who respect all cultures and care for our world. Our vision is that we aspire to be leaders in providing world-class quality and affordable education to all students with an emphasis on values, collaboration, creativity and service to others.

OWIS is looking at appointing a Parent Liaison Officer / Global Care Officer who will be working closely with the Admissions team. The Parent Liaison Officer / Global Care Officer plays a pivotal role in supporting the admissions and sales teams by efficiently managing administrative processes, providing accurate information to prospective families, and delivering superior multilingual customer service to ensure smooth enrollment processes and drive success.

Key Responsibilities

1. Administrative Support

• Prepare, organize, and manage enrollment-related documentation, such as forms and contracts.
• Maintain and regularly update prospective and current student records in databases (e.g., CRM systems).
• Monitor and follow up on inquiries promptly and professionally.
• Conducting School tours

2. Customer Engagement

• Serve as the main contact for inquiries, addressing questions from parents and agents in multiple languages whenever possible.
• Coordinate and schedule school tours, meetings, and interviews for prospective families.
• Provide accurate and comprehensive details about the school’s programs, facilities, and admissions processes.

3. Collaboration with Admissions and Sales Teams

• Assist in creating reports, presentations, and data insights for the admissions team.
• Support the design and distribution of promotional and marketing materials.
• Actively participate in open houses, webinars, and recruitment campaigns.

4. Communication and Coordination

• Liaise with internal departments, such as academics and finance, to facilitate smooth admissions.
• Collaborate with external agents and stakeholders to ensure seamless student onboarding.

5. Performance Tracking

• Monitor KPIs related to admissions and enrollment goals.
• Analyze enrollment trends and provide actionable recommendations for improvement.

Qualifications

• Diploma or degree in business administration, marketing, or a related discipline.
• Prior experience in sales, customer service, or administrative roles; experience in the education sector is preferred.
• Multilingual abilities (preferred) to support a diverse parent, client and student population.
• Proficiency in CRM tools, Microsoft Office Suite, and digital communication platforms.

Skills and Competencies

• Strong verbal and written communication skills, including the ability to communicate in multiple languages.
• Exceptional organizational and multitasking abilities.
• A customer-focused mindset with a talent for building positive relationships.
• Analytical thinking for tracking data and generating insights.
• Team player with effective collaboration skills.

Performance Goals

• Ensure timely and professional responses to inquiries, supporting high levels of customer satisfaction.
• Meet deadlines for administrative tasks and reporting.
• Contribute to enrollment targets through effective support and engagement.

Location: Nanyang Campus