Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

· Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry of Manpower (Singapore).

· Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment).

· Minimum Diploma in Building / Civil / Structural Engineering.

· Minimum 8 years’ experience as WSHO / WSHC in Singapore.

· Report to the Project Manager.

• Responsibilities include:-
• Preparation and implementation of Safety Program;
• Ensure all work practices comply with company safety policy and WSH Act;
• Advise on work plan / Risk Assessment / safe work procedures;
• Ability to identify problems and provide solutions;
• Able to lead fellow colleagues and inculcate them towards safe work culture;
• Compile all relevant report and records, carry out daily safety inspection;
• Prepare and submit weekly safety report as required by management and clients;
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit, and
• Other EHS duties assigned by the Project Manager.

· Physically fit and healthy, hardworking and driven.

· Positive attitude, self-motivated, initiative and responsible.

· Firm but reasonable individual.

· Good communication and interpersonal skills.

· Able to work independently and as a team.

· Remuneration shall commensurate with qualifications and experience. Basic salary: S$4,000.00 to S$8,500.00, plus allowances.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Responsibilities

• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas
• Respond to security incident and emergencies and report to key Management staff when necessary
• Keep vigilance against threats of workplace violence and terrorist activities to ensure personnel safety and security

Requirements

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Candidates must possess a valid PLRD license.
• Preferably Non-Executives specializing in Security/Armed Forces/Protective Services or equivalent.
• Full-Time and Part-Time position available

Salary Package:
-$2300 - $3000

Working Days: 5.125 days per week
one half-day Saturday per month

Rest day: Every Sunday

Working Hours:

Mondays to Fridays: 9am 6.15pm

One Saturday Per Month: 9am to 1pm

Working Location: Ubi

Key Responsibilities:

· Circulate suppliers' invoices to various departments for verification and approval before posting.

· Prepare suppliers' payments.

· Perform monthly reconciliation of creditor's statement of accounts.

· Assist in the preparation of journals for the monthly closing of accounts.

· Other duties as and when assigned.

Requirements:

· Min. NITEC or certificate in Accounting, Business Administration or equivalent.

· Proficient in Microsoft Office.

· Preferably with at least 2 years experience in related field.

· Hardworking, meticulous, and able to work independently.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 11 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Title: WSHO (Safety Officer)

Occupation: Safety Officer

Responsibilities

1. Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act

2. Implement and maintain WSH Management system.

3. Assist the WSH committee chairman, act as secretary to the committee and provide advise to the WSH Committee members in relevant to WSH matters.

4. Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups and statistics

5. Organize / conduct WSHE briefing/ training /WSH Campaign to all employees.

6. Develop and maintain the Risk Management system of the project.

7. To investigate any incidents/accidents and advise on the remedial measures to be take into prevent any recurrence;

8. To recommend to the occupier of the workplace or other in charge of the workplace reasonably practicable measures;

Requirements:

At least 10 years LTA/MRT WSHO working experience in construction industry

Familiar with OHSAS 18001 and ISO 14001 and GGBS preferred

MOM Registered WSH Officer, NEA Environmental Control Officer.

Good communication skills to liaise with associates, clients, government authorities.

Good team player

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Scope Of Work

System Support and Operations:

• Provide support for ECCareSuite, IngoT, InterRAI, Navision and other application systems.

Compliance and Policy Management:

• Assist in the implementation and monitoring of Personal Data Protection Act (PDPA) and Healthcare Information Bill (HIB) compliance measures.
• Ensure adherence to data protection policies and support audits as required.

End-User Computing (EUC) Support:

• Perform IT end-user support tasks, such as troubleshooting basic system issues and coordinating with IT teams for complex problems.

Requirements of candidate:

• Basic understanding of healthcare IT systems.
• Familiarity with PDPA and healthcare compliance standards is an advantage.
• Strong attention to detail and willingness to learn specialized systems

Qualifications

• Diploma or Degree in Information Technology or Engineering

Others:

• 5-day work week
• AWS & performance/variable bonus
• Dental & medical benefits

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package i. Gross salary: up to $2,850 ii. Joining Bonus

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Minimum N'lvl education level

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Salary Package:
- Basic Salary: $2200 - $2800 (depending of experience)

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Request CIPL and prepare draft permits.

-Coordinate with customers and overseas agents via email.

-Verify cargo details (pcs, weight, dimensions) and update the system accurately.

-Print original AWBs and handle required documentation (FWB, FHL, permits, etc.).

-Send pre-alerts, process billing, and manage related operations.

Job Requirements:

-Min. O level and above qualifications

-Proficiency in MS Office (Word, Excel, PowerPoint), data entry, and handling inquiries/requests.

-Open to candidates with or without prior experience in the Air Freight industry.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

THISS TECHNOLOGIES

THISS Technologies is a Singapore based SME providing leading edge satellite communications products and technology. We are currently looking for a hands-on, bi-lingual business administration professional.

JOB DESCRIPTION

• General business administration spanning accounts, finance, logistics, procurement, human resource management, travel administration and office management.
• Day-to-day hands-on accounting / book-keeping of AR, AP, GL and payment processing.
• Primary responsibility in handling of the full set of accounts including: regular (quarterly and annual) management reporting; group reporting; and, the external financial audit process.
• Managing regular monthly cash flow projections including reporting at both the company and group input level.
• Preparation and processing of commercial documents such as quotations, purchase orders, invoices and delivery orders. Handling shipping / deliveries, including International import / export processes.
• Assist management with written and verbal communication and translation between English and Mandarin.
• Corporate filings and reporting for CPF, GST, IRAS, ACRA, MOM, DOS, A*STAR. Assisting the Corporate Secretary and Management with the drafting and submission of corporate resolutions related to annual returns and fundraising / equity matters.
• Handling petty cash and staff expense claims.
• Meticulously organized digital and physical filing in line with the QMS process in particular for commercial control documents.

SKILLS / QUALIFICATIONS

Essential

• Minimum of Diploma in accounting / business administration, or equivalent recognized accounting qualification.
• Minimum of 3~4 years’ experience in a similar administrative / accounts role.
• Hands-on accounting experience in Singapore is essential. Good working knowledge of Singapore FRS, statutory requirements, tax matters, GST, CPF and internal controls.
• Professional level English and Mandarin language skills – both written and verbal. This is required to communicate effectively with our customers and international associated companies.
• Proficient with Microsoft Office applications, in particular the advanced use of Excel.

Desirable

• Higher level qualification in a related field.
• Experience with Xero accounting software.
• Experience working in an ISO 9001 compliant environment.
• Familiarity with international shipping and logistics including import / export processes.

Interested candidates kindly include with your current CV, expected salary, and a brief summary of your experience relevant to the listed job responsibilities.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

• Assist with environmental briefing and training of all levels of employees on the project.
• Promote awareness of environmental infringement prevention and damage control to all levels of employees.
• Advise the Safety Manager/Project Team on:

1. Preventing all environmental pollution.
2. Further improvement in existing sound working methods to control pollution.
3. Legal requirements affecting environmental, health and welfare.
4. Provision and use of protective clothing and equipment.
5. Potential environmental aspects & impact on new contracts before work starts and on the site safety organization.
6. Methods of prevention environmental pollution arising from new developments.

• Carry out site surveys, in association with the project management team, to ensure regular environmental inspections of site activities are carried out and submit the relevant environmental control reports to the National Environment Agency.
• Determine the cause of any incident and recommend means of preventing recurrence
• Supervise the recording and analysis of information on infringements, damage and loss, assess incidents trends and review overall safety performances
• Train subcontractors in Leighton safety procedures
• To develop and implement the Site Environmental Control Programme
• Monitor the use, disposal and reporting of Hazardous Materials, and maintain the required Hazardous Materials Register
• Degree in Bachelor Science / Environmental Control Officer Course
• 4 years safety experience in construction as ECO
• Must be registered with National Environmental Agency (NEA)
• ISO14001:2004 documentation experience
• OSHAS 18001:2007
• Valid registration with the National Environment Agency
• Operational experience in the application of environmental management principles in the construction related industry
• Fulfil training requirements of the National Environment Agency as the Registered Environmental Control Officer
• Experience in investigating and reporting environmental incidents

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested - Ensure inter-company transactions tally among multi-companies - Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management

- Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Location: Tampines One

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $3500

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails

Plan the schedule and arrangement with project team and engineers

Follow up on the plan and execution for project and logistics

Prepare site operation schedule.

Prepare site PV system operation critical event or checks together with engineer.

Learn and grow with the planning teams together

Work with project team on site preliminary report

Fresh Grad Welcome