The position is responsible for the debtor’s function: processing credit application, invoicing, debt collection, AR cashiering, reconciliations and month end requirements. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer will manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.

Primary Responsibilities

Accounts Receivable Duties:

City Ledger

• To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.
• Process all Credit Applications, ensuring that the clients are notified promptly and professionally.
• In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.
• Accountable for the accurate processing of all AR accounts.
• Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
• Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.
• Follow up with Sales & Reservations Department if there is a variance in the room rates charged.
• Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.
• Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.
• Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
• Maintain proper filing procedures.

Credit Cards

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post credit card commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
• To preform monthly credit card payment reconciliation.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Month End

• Accurately process all Monthly Statements, ensuring that they are mailed promptly.
• Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation. 

Credit Control Duties:

Credit Applications

• Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.
• The credit worthiness of all applicants is formally checked and approval must be received from the Financial Controller. 
• Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger

• Ensure all invoices / statements are issued on a timely basis.
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
• Implement effective inquiry response procedure for guests and management. 
• Ensure all travel agent commissions are timely processed and paid. 
• Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
• Conduct credit meetings at least once a month.
• Attend Credit Managers Group meetings to keep up to date knowledge of credit risks. 
• Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
• Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office

• Liaise between Accounting Department and Front Office.
• Ensure PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
• Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
• Inform Front Office Manager of any deviations from policy by Duty Managers, or Front Office Cashiers that may come to his/ her attention.
• Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time.
• Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

Join a progressive digital company with plenty of growth opportunities!

We are a MAS licensed fintech remittance company.

The candidate will support the operations functions of the company :-

- Perform regulatory AML/CFT compliance checks and clearances on customers and counter parties

- Perform daily/monthly monitoring of transactions and submission of reports

- Support Customers and Associates in multi digital platforms : wechat, whatsapp, and emails

- Team work with co-colleagues in data postings on googlesheets and in our in house platform system

Where necessary :

- Support operations staff on Start-of-Day and End-of-Day reconciliations

- Support in Daily FX Rates setting

- Support Accounts Payable duties

Requirement:

- Integrity and Loyalty are essential attributes

- Computer Skills in digital chats, Microsoft Office, Googlesheets/Excel, Word, Powerpoint

- Min A level and equivalent

- Min 3 years of work experience in Compliance, Accounting, Auditing or Banking preferred but not a must

- English and Chinese language skills a must

Job Scope:

· Daily frontline operations

o reception – attending to public enquiries and public collecting documents such as result of search of marriage records and extract copy of certificate, registering couples for solemnisation at ROMM, assisting public to submit applications at ROMM’s eKiosk

o counter – preparing couples for VDSD interview session with Kadi, assist public for ROMM services such as applications for polygynous marriage, letter of recommendation (LOR), revocation of divorce, change solemnisation details

· Administrative support

o processing, preparing and issuing acknowledgement letters for cancellation of marriage applications

o screening of applicants for matters such as past marriage records

o processing applications for searching of old marriage records and extract of certificate of marriage (COM).

o ensuring completion of attendance of ad hoc Kadi/Naib Kadi providing coverage of duties

o assigning of cases to ROMM Kadi for follow-up.

o Assisting in the digitisation of marriage records, i.e. preparing and packing of documents for scanning by vendor, verification of scanned vs physical records, saving of scanned documents into eRegistry and packing of physical records for storage.

· Other duties assigned by supervisor

Working Arrangement:

Working Hours:

Mon-Thurs 8.00am-5.30pm

Fri - 8.00am-5.00pm

Sat – on rostered

Contract Duration: 3 Months

Salary: Monthly rated

Job Requirements:

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Good communication and writing skills
• Customer Service skills is an advantage
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about service the community.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

Location: Marina Bay Cruise Centre

Working Hours: 8 hours per shift (2 shifts)

Shift Timings: 0700–1500 & 1500–2300

Basic Monthly Salary: $2,950 (24 days)

Job Requirements:

• At least one available notification
• Ability to start on 1st February
• Certifications in OBSE, RTT, and CCTC

Job Scope: Access control

Interested candidates can contact:

• Shangita: +65 8741 4735
• Navin: +6 0143 045 604
• Tyler: +65 8859 5521

Responsibilities:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand.
• Raise portal to request sales manager approval for excess PO quantity.
• Work with planning on material pulling in to support manufacturing needs
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Update delivery schedules in SAP for both Singapore & Malaysia entity

Requirements:

• Degree/Diploma with at least 3 to 5 years experience in EMS/ Manufacturing environment
• Possess experience in purchasing PCBA components & electronic mechanical in manufacturing
• Knowledge in SAP is a plus
• Team player with a positive attitude and organized in administrative duties
• Sense of urgency and able to cope in fast pace environment
• Strong negotiation and material management skill

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Project Location: Seletar Mall

Includes Night Shift work

Job Description:

• Assist the Job Manager to attend to technical and design issues at site and report issues to Job Manager.
• Provide standing supervision as and when directed by the Resident Engineer and/or Consultant team.
• Check through construction drawings and highlight any discrepancies found between or within the same disciplines prior to the commencement of installation works.
• Ensure all works are carried out in accordance to approve drawings and specifications.
• Ensure adequate safety precautions are enforced on site.
• Resolve all site issues and ensure timely completion of the project.
• Attend site meetings, site inspections, testing and commissioning.
• Maintain site records.
• Estimated commencement of work in March 2025.

Requirements:

• A registered Resident Technical Officer with IES / ACES is an added advantage.
• Minimum 5 years’ experience as a Resident Technical Officer on local projects.
• Experience in Plumbing and Sanitary projects will be added advantage
• Experience in supervision of Mechanical Services installation for local Hospital/Healthcare/Commercial Developments would be added advantage
• Familiar with local codes and regulations
• Ability to respond to technical questions
• Diploma/Degree in Mechanical or Electrical Engineering from a recognised tertiary institution is an added advantage

Please submit your full resume, contact number(s), current & expected salary, copies of educational certificates and date of availability in your application

Join Our Team at the School of Physical and Mathematical Sciences, Nanyang Technological University, Singapore

The School of Physical and Mathematical Sciences (SPMS) at NTU Singapore hosts research and education activities in two divisions: Division of Mathematical Sciences (MAS) and Division of Physics and Applied Physics (PAP). MAS covers diverse topics ranging from pure mathematics to the applications of mathematics in cryptography, computing, business, and finance. PAP covers many areas of fundamental and applied physics, including quantum information, condensed matter physics, biophysics, and photonics. Over the years, SPMS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

Join the laboratory of Bei Xiaohui at SPMS. We are seeking a Project Officer to contribute to a project focused on algorithm design in Game Theory and Fair Division.

Key Responsibilities:

• Formulate mathematical models for research problems in computational economics
• Develop state-of-the-art algorithms in algorithmic game theory and fair division
• Design and conduct experiments to evaluate the algorithm performance

Job Requirements:

• Bachelor’s degree in mathematics or related field
• Familiarity with concepts in theoretical computer science and game theory
• Good written and oral communication skills
• Competent in deriving mathematical proofs
• Ability to work independently and develop solutions under strict timelines
• Entry level candidates are welcome to apply

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

# Working location in the West

# Salary up to S$3800 per month

# 5-day work week: Mondays - Fridays, Office Hours

Our client, an educational institution is currently seeking a candidate to join them as an Events Technical Officer.

Job Responsibilities:

• Act as the technical operator and provide technical support for the school’s events (e.g. setting up/taking down equipment, assisting with event publicity, performing post production)
• Supporting the school in technical and administrative areas for the Events Unit
• Maintain technical equipment and ensure that it is accounted for
• Maintain and support the school's website and social media page

Job Requirements:

• Diploma with minimum 2 years’ relevant experience
• Proficiency in MS Office applications
• Proficiency and expertise in events-related AV or IT knowledge is preferred

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Tammi Ng Yi Ning (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24119611

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level or equivalent
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• At least 3 Year(s) of working experience in the related field is required for this position;
• Experience in handling HDB BTO projects is preferred;
• 5 days work week, off on Sunday and one weekday.

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

DSTA & CAG project experience is preferred.

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

This is a 6 months contract position with the option to be converted to permanent position subject to individual performance.

Roles & Responsibilities

Scope :

All finance and accounting matters relating to our business.

Accountabilities/Responsibilities :

-Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in Accountancy or its equivalent

Immediate or short notice is preferred

Contract Period:

• 20 Jan 2025 to 30 June 2025 (5 Months)

Deployment:

• Mon to Fri: 9.15 am to 6.45 pm (incl 30 mins lunch break)

Scope of Works:

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or job-related experience as mentioned above

• To perform all roles and responsibilities required of site supervisors under the Building Control Act. Please refer to Annex A for more details on the list of responsibilities for RTOs.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Client, PM, SO, SOR and QP to ensure that works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and ensure that the site programme is in accordance with the approved construction programme. Any deviations from the construction schedule shall be reported immediately to the Client, PM, SO, SOR and QP. In the event of delays, the Resident Technical Officer shall assist the contractors to mitigate delays but without comprising on the quality.
• To ensure and maintain proper updated records of all works done, including records of tests, inspections, status of works, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc and all other records as directed by Building Control Authorities.
• To study the contract documents and drawings and verify if there are any discrepanciesamong the drawings. All discrepancies shall be brought to the attention of the Employer concerned.
• To ensure that all installation methods and material used are in accordance with the contract drawings and specifications, and report to Client, PM, SO, SOR and QP on any materials that are not conforming to the specifications
• To liaise with the Main contractor and the Architect / M&E / C&S Engineer in the checking and approval of shop drawings, catalogues and samples.
• To liaise with the Main contractor in resolving site problems. All problems on site shall be referred immediately to the Client, PM, SO, SOR and QP. The Resident Technical Officer shall issue sketches or directions as and when necessary. All site memos shall be copied to the Employer.
• To ensure that the Main contractor comply with the Ministry of Manpower’s guidelines and recommendations for construction safety and the owner’s in-house safety management system.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings.
• To follow up and report to relevant Employer within three (3) days for site issues raised during the meetings.
• To manage the team of supervisors on site to ensure that all site activities comply with the regulations and clients’ requirements and supervisors’ overtime claims.
• To ensure that all reinforcement, formwork, penetrations, etc. are finally checked prior to concreting. All concrete pours during office hours and all critical pours even after office hours shall be supervised by you personally (i.e. standing supervision).
• To record collate and file all incoming and outgoing design, shop, construction and coordination drawings. All old construction drawings shall be stamped ‘superseded’ and no checking shall be carried out on the superseded drawings.
• To generate defects list, supervise and monitor progress of rectification works and ensure that all defects are rectified as per Employer’s advice.
• To advise the Employer on the percentage of works completed for the purpose of verifying progress payment valuation, and to check contractor’s claims and variation orders.
• To ensure that the contractors record accurately on drawings, the installation works on site. This is to ensure that the as-built drawings reflect accurately the work that has been done on site. Also to check against the Employer’s drawings and identify and highlight the changes of variation orders so that Employer can direct the contractor to finalise the as-built drawings and to maintain a set of updated drawings on site.
• To check on quality of materials delivered to site and report to Client, PM, SO, SOR and QP of any materials that are not conforming to the specification. And to verify reports and claims submitted by contractors and to certify and sign on Delivery Orders
• To submit daily reports and updates to HDB based on an approved format. This will include and not limited to daily noise meter readings, daily safety and manpower reports.

Qualification

• Diploma in Civil/Structural Engineering or an equivalent certificate from a recognized institution/university or acceptable to the Commissioner of Building Control.
• Registered RTO (with BCA / IES / ACES) with Min. 5 years of RTO experience, institutional Project working experience preferred
• Good understanding in construction drawings and specification for Structural and / or Architectural works
  Familiar with Singapore Building Control Act and Construction Regulations.
• Good knowledge or experience in several aspects of construction activities
• Experienced in Coordinating Architectural / Structural works with project team
  

Job Descriptions

• Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore
• To act and respond to faults / incidents / complains as per established SOP
• Generating Fault Reporting
• Support in other roles as may be instructed by facility supervisor

Requirements

• Min N Level or Nitec and above education.
• At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience
• Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received.

12 hours shift (8.30am to 8.30pm, 8.30pm to 8.30am)

Based in Tagore Lane Office

Able to work on shifts

Good in communication.

Overview

PERTAPIS CHILDREN'S HOME's mission is to help children victims of abuse to re-integrate in society through positive learning. The Home provides care to 80 children and young persons from the age of 4 to 16 years old. They are referred by the Ministry of Social and Family Development (MSF) and Youth Court for alternative care arrangement.

Job Description

• Provide personal care assistance to residents in their daily living.
• Support in providing assistance to residents in managing their healthcare needs.
• Perform daily resident management.
• Monitor residents’ safety and ensure clients adhere to home rules.
• Perform activities according to care plans.
• Provide inputs for development and review of care plans.
• Chaperone clients between their appointments and activities to ensure safe transfers.
• Respond to unusual or challenging behaviours of residents.
• Respond to incidents according to organisational procedures during social, recreational and educational activities.
• Ensure that all records, accounts, documents and correspondence are properly maintained and are kept up to date.
• Ensure residents behaviours are in compliance to house rules.
• Recommend measures to mitigate risk to residents.
• Track quantity of inventory in Operations Room.
• Ensure equipment is maintained in a clean and working condition.
• Support in Emergency Response.
• Assist in the conduct of emergency response and crisis management drills.
• Participate in the organisation’s emergency response and crisis management exercises.
• Document and report incidents according to organisational procedures.
• Conduct social, recreational and educational activities to promote independence,health, wellness, and quality of life.
• Guide clients in the development of basic personal and social skills, simple academics or work skills.
• Identify areas of improvements in programmes, activities and trainings.
• Perform daily handover to staff during changes in shifts.
• Provide input to operations review meetings.
• Manage front-desk duties.
• Liaise with social service practitioners, volunteers, organisations and stakeholders to facilitate provision of care services for residents

Job Requirements

• ‘N’ Level / ‘O’ Level / Diploma
• Able to work on rotating shifts including weekends and public holidays
• Able to work independently and in a team
• Pleasant personality, good interpersonal skills, matured and have genuine passion to work with young children

Work Schedule

• 6 days work (able to commit to shift work)

Location

PERTAPIS Children's Home

993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be notified.