Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• Marketing Engagement
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Job Description

The Chief Program Officer will serve as a pivotal member of the executive leadership team, playing a critical role in defining, implementing, and operationalizing the strategic vision, mission, and goals of Project WATT. As the organization’s flagship initiative, WATT represents our innovative mobile electric vehicle charging program. The CPO will oversee all aspects of WATT, ensuring seamless integration between development, operations, and external stakeholders.

The CPO will continuously evaluate the effectiveness of WATT, providing feedback to optimize service delivery and resource allocation. By strengthening strategic partnerships, guiding operational excellence, and identifying opportunities for innovation, the CPO will enhance the organization’s competitive position and long-term sustainability.

Responsibilities:

• Strategic Leadership: Collaboratively define, implement, and monitor the strategic vision, mission, and objectives of the mobile EV charging program, aligning efforts across all teams and ensuring measurable outcomes.
• Program Oversight: Lead the development, deployment, delivery, and continuous improvement of all program-related services. Ensure operational efficiency, regulatory compliance, and alignment with organizational goals. Oversee day-to-day operations management and coordination, ensuring seamless integration between teams and external partners. Demonstrate strong capability in integrating resources and fostering collaboration to drive program success.
• Stakeholder Engagement: Establish and maintain strong relationships with key stakeholders, including investors, regulatory agencies, strategic partners, and external vendors, to advance the organization’s mission and business objectives.
• Continuous Improvement: Evaluate program effectiveness through data analysis and stakeholder feedback, guiding adjustments to enhance service delivery, customer satisfaction, and financial performance.
• Organizational Development: Supervise and provide professional development opportunities to program management staff, fostering a culture of innovation, accountability, and collaboration.
• Resource Optimization: Oversee budget planning and resource allocation to maximize program impact, while identifying opportunities for funding diversification and cost efficiency.
• Governance Support: Work with the Executive Director to engage the Board of Directors, providing insights and updates that facilitate strategic decision-making and meaningful participation.

Requirement:

• Bachelor's or Master's Degree in Engineering, Energy Management, Business Administration, or a related field; MBA or advanced degree preferred.
• At least 8–10 years of leadership experience in the EV charging industry, energy solutions, or a related field, with a proven track record of managing large-scale projects.
• Demonstrated ability to build and sustain strategic partnerships, including experience collaborating with investors, external stakeholders, and regulatory bodies.
• Exceptional strategic thinking and execution skills, with a focus on innovation, efficiency, and impact.
• Strong leadership and team-building abilities, with experience managing diverse, cross-functional teams.
• Deep understanding of industry trends, regulatory frameworks, and competitive landscapes in the EV charging or energy sector.
• A strong sense of ownership, commitment, and passion for driving the project to success.

Reporting to:

Executive Director

• Diploma graduate.
• Minimum of 3 years of HR experience.
• Familiarity with Singapore Ministry of Manpower (MOM) policies and regulations.
• Proficient in both written and spoken English and Mandarin to handle communication and documentation effectively.
• Salary: SGD 3,000 - 4,000 (commensurate with experience).
  Working Hours: 5-day work week.

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

Job Requirements

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Responsibilities:

• Data entry of records
• Social media posting and updating (i.e. Facebook)
• Website management for posting of announcement or events
• Supporting temple events including managing human traffic and giving directions

Requirements:

• Able to use Microsoft excel for updating of data
• Knowledge in using Facebook to post information and events
• Knowledge in posting of content onto website
• Able to communicate in Chinese due to Chinese speaking visitors

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507

Job Requirements:

• Diploma / GCE-O level or its equivalent.
• Must have minimum 1-3 years’ experience providing administrative support
• Knowledge of administrative and clerical procedure such as word processing, email and managing files and records.
• Must have experience in cashiering, scanning, data entry, and printing type of job.
• Good organization, time management and scheduling skills
• Good verbal and written communication skills.

Key Responsibilities

• Respond to local & overseas inquiries via phone, email in a timely and professional manner
• Process of sales quotation/order, delivery order/invoices
• Provide support to sales manager
• Prepare shipping documentation
• Liaise with forwarders on shipment matters
• Assist ad-hoc tasks when needed

Requirements

• fluent in English & Mandarin speaking and written
• Able to work independently while remain a strong team player
• Ability to multi-task, prioritize, and manage time effectively
• Familiar with sea/air freight procedures
• Familiar with SAP B1 an advantage

Training will be provided to assist candidate to uptake job scope

Other information

• Working hours: Mon to Fri (8.30am to 6pm)
• Working location: Defu Lane

Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

Core Responsibilities:

• Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
• Perform the assigned role (DG, RM, TSC, QM) according to the established SOP.
• Manages and control the passengers flow at the taxi queuing area.
• Compliance to SOP and Safety Standards when assisting passenger.
• Any other duties as assigned by management.

Periodic Duties:

• ·Suggest alternate transport mode to passenger.
• ·Taxi diversion to other terminals / Taxi stands.
• ·Attend to enquiries of passenger.

Job Specifications (Qualifications/Experiences):

• Understand basic written/spoken English and/or a secondary working language.
• Customer-service oriented with good communication skills.
• Neat and presentable.
• Adaptable to change and a good team player.
• Comfortable to operate in a fast-paced environment.

3 Fixed shift available

• S1 630am to 2.40pm
• S2 210pm to 1030pm
• S3 1020pm to 640am

Responsibilities:

• Handle all AP tasks, including supplier reconciliations, journal entries, and staff claims.
• Prepare documents for audits.
• Help with quarterly GST returns and withholding tax.
• Take on other tasks as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Assist Project Manager to identify and assess any foreseeable risk

• Perform the role of Secretary in WSH Committee.
• Be aware of all the latest applicable statutory requirements & owners requirements from current affairs or any other medium.
• Measure and monitor the WSH performance of the project and discuss WSH performance in the WSH committee meetings and recommend areas for improvement
• Encourage site staff participation in hazard inspection, reporting and rectification.
• Establish and implement an emergency response programme.
• Monitor OSH performance and progress regularly and implementation of Safety & Health Violation penalty system.
• Inspect Machinery, Equipment or Plant validity.
• Review Safe Work Procedure.
• Inquire incident/accident, for documents.
• Recommend best practice.
• Eliminate hazard – Minimize hazard.
• Implementation of Permit to Work System.
• Auditing production, keeping on the lookout for any unsafe behavior or breaks in regulations
• Assessing risk and possible safety hazards of all aspects of operations
• Inspecting production equipment and processes to make sure they are safe
• Creating safety plans that include suggested improvements to existing infrastructure and business processes
• Sharing information, suggestions, and observations with project leadership to create consistency in safety
• standards throughout the production team and the entire company
• Meeting company health and safety goals
• Investigating causes of accidents andother unsafe conditions on the job site
• Reviewing and reporting on the staff's compliance with health and safety rules
• To liaise with associates on all health, safety and environment issues
• Assist in maintain & review safety management system to latest standard
• Any others HSE related works

Requirements

• Possess at least a Specialist Diploma in WSH and/or Bachelor’s Degree in Workplace safety and health (WSH)-related and certificate in ECO
• MOM registered WSH Officer and NEA registered ECO + PUB registered ECMO.
• Possess at least 3 years’ related experience preferably in Construction industry.
• Proficient in Microsoft Office applications.
• Well organized with strong problem-solving skills.
• Able to work independently, good communication and interpersonal skills.
• Enthusiastic, positive attitude and good team player.
• Willing to work 6 days/week. (Mon-Friday, 8am - 5pm, Sat 8am-12pm)

1. JOB DESCRIPTION

Job Title

Admin Officer/ Secretary

Occupation

ADMINISTRATOR OF PROFESSIONAL ASSOCIATION

Job Description & Requirements

Job Descriptions

Human Resources Functions:

• Manage the full spectrum of HR functions, including payroll processing, work pass applications, and facilitating onboarding and off-boarding processes for internal staff and clients.
• Administer business licenses and insurance and process any related claims efficiently.
• Act as a liaison between staff, clients, and external service providers to ensure smooth communication and operations.

Administrative Functions:

• Provide business support services to clients, ensuring efficient and effective operations.
• Maintain accurate and organized filing of documentation and records, ensuring easy retrieval and compliance with data management policies.
• Assist in organizing company events and providing logistical support as needed.
• Perform ad-hoc administrative duties and handle special projects as assigned.

Personal Assistant Duties:

• Manage the director’s personal schedules, coordinating meetings and appointments to optimize time management.
• Assist the director with logistics, travel arrangements, and accommodation.
• Handle confidential information with discretion and maintain a high level of professionalism in all PA-related tasks.

Requirements

• Minimum diploma in Human Resources, Business Administration, or equivalent.
• Fresh Gradate are welcome.
• 2-3 years of relevant work experience in HR and administrative roles.
• Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Team player with a positive mindset and problem-solving skills.
• Detail-oriented and meticulous in managing tasks and documentation.
• Tech-savvy with the ability to quickly learn and use new software and technologies.
• Proficiency in using HR software and MS Office applications (Word, Excel, PowerPoint, Outlook).
• Able to communicate /written effectively in English, Mandarin,

Others

• 5 days work week
• Working hours: 9am to 6pm

Key Duties and Responsibilities:

(a)Financial Planning

• Assist in formulating the company's future direction and supporting tactical initiatives
• Monitor and direct the implementation of strategic business plans
• Develop financial and tax strategies
• Manage the capital request and budgeting processes
• Develop performance measures that support the company's strategic direction

(b)Financial Operations

• Oversee the day-to-day financial operations
• Participate in key decisions as a member of the executive management team
• Maintain in-depth relations with all members of the management team
• Manage any third parties to which accounting or finance functions have been outsourced
• Oversee employee benefit plans, with particular emphasis on maximizing a cost-effective benefits package

(c)Financial Information and Reporting

• Oversee the issuance of financial information and reports
• Report financial results to the board of directors and shareholders

(d)Funding and Investments

• Monitor cash balances and cash forecasts
• Arrange for debt and equity financing
• Investment of funds

(e)Investors and Third Parties Relations

• Participate in conference calls with the investment community
• Maintain banking relationships
• Represent the company with investment bankers and investors

Requirements:

• Bachelor’s Degree in Finance, Accounting, Business Administration, or related field
• CPA qualifications are on added advantage
• At least 10 years of relevant experience in a senior finance leadership role of a financialservices firm
• Strong foundation in finance and in-depth understanding of internal controls, corporate governance, regulatory compliance and accounting standards
• Good commercial and business acumen
• Strong leadership and interpersonal skills
• Excellent written and verbal communication skills
• Proficiency in Mandarin advantageous to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents.

A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Responsibilities

• Provide Workplace Safety & Health (WSH) enforcement support
• Identify and assess any foreseeable risk arising from the workplace or work processes.
• Ensure all work practices comply with company safety policy and WSH act
• Advise on work plan / Risk Assessment / safe work procedures
• Recommend / take reasonably practical action to eliminate any foreseeable risk to any person who is at work in that workplace.
• Inspect and examine any machinery, equipment, plant, installation or article in the workplace.
• Organize safety & health awareness program for the site.
• Compile all relevant report and records, carry out daily safety inspection
• Conduct site safety & health audit.
• Conduct site safety & health meeting and prepare reports for relevant parties.
• Prepare hazard analysis reports.
• Prepare safety & health management programs and ensures effective implementation.
• Inspect and examine workplace records, certificates, notices and documents kept or kept under the WSHA.
• Other ad-hoc duties assigned by the Project Manager

Requirements

• Diploma or Degree in Workplace Safety & Health or equivalent
• Registered Workplace Safety & Health Officer with MOM
• Minimum 3 years of WSHO experience in LTA projects, preferably with Tunneling projects

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected] All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kester LEW | Senior Consultant

Built Environment (EPC Management) EA Registration R23114039

Roles & Responsibilities

• Manage the full spectrum of payroll functions, including monthly salary processing, CPF contributions, etc.
• Lead in resume sourcing and interview coordination.
• Create and maintain staff records in the HR system. (updated and accurate)
• Submit government claims, such as GPML, CCL, etc.
• Record and monitor employee leave in line with company policies.
• Manage the application and renewal of work permits for foreign workers.
• Submit semi-annual medical examination results of foreign workers to the appropriate authorities.
• Handle renewal processes for work passes.
• Process insurance-related claims efficiently and accurately.
• Keep precise records of employee attendance to support payroll and operations.

Requirements

• Speaks fluent chinese
• Only accept Singapore Citizen or PR
• 3 years experience or above
• Experienced with Microsoft Office
• Minimum Diploma holder in Human Resource Management.
• Detail-oriented with strong interpersonal skills and resourcefulness.
• Immediate availability or short notice period is preferred.
• Previous experience in a healthcare organization is advantageous.
• Excellent interpersonal, communication, analytical, and problem-solving skills.
• A team player who can also work independently.
• Ability to plan, multitask, and manage time effectively.
• Demonstrates a positive attitude and a willingness to learn.

Apply Now!

Kindly submit your resume to the following email address: h[email protected]

We will shortlist and call you up for an interview within a few days of receiving your resume.

What You’ll Do:

1. Manage the day-to-day operations of the section and ensure the KPIs/ regulatory requirements are met
2. Responsible for the timeliness and accuracy of EBS bills to customers
3. Responsible for meeting the section’s KPI, e.g., the monthly closing of billing cycle
4. Supervise and provide guidance to team leaders and staffs
5. Review and streamline work processes for better efficiency and improve productivity
6. Manage complaints (Internal and external), liaise with relevant stakeholders, conduct root cause analysis and work on process improvement
7. Liaise with ITD or/and any other external vendors on system changes and feasibility studies
8. Liaise with Principals, vendors and stakeholders on operational matters
9. Plan, test, monitor and implement UATs for system change/ projects/ initiatives
10. Undertake ad hoc projects assigned from time to time

What You’ll Need:

1. Degree from a recognised University in a business /technical discipline with at least 2 years of working experience in an IT project environment
2. Possess strong analytical and problem resolution skills
3. Possess good communication, interpersonal skills and able to work in a team
4. Possess initiative and drive with the ability to work independently in a fast-paced environment

What We’ll Provide

1. You will receive attractive remuneration for good performance
2. We have regular wellness programmes to promote healthy living
3. You will work in teams that thrive on collaboration for outstanding achievements

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Provide excellent customer service, liaise with clients through e-mail and phone.
• Using SAP system to key in Sales Order, purchasing order, invoicing
• Follow up and to monitor delivery of outstanding customers’ orders and provide customer support for shipments
• Responsible for daily order processing, purchasing, invoicing
• Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading/ AWB)
• To co-ordinate with factory team for production progress and export/import shipment preparation
• Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
• Training will be provided

Requirements

• Minimum GCE N or O level / Diploma in any discipline
• Responsible, positive attitude, be able to work independently and as a team player
• Basic computer literacy and good knowledge in Microsoft office.
• Proficiency in Microsoft Excel and Word etc.
• Min 1 year experience in customer service or logistic/supply chain/shipping industry would be an advantage.
• Entry level candidates without experience will be considered to apply as training will be provided.
• To handle queries and concerns from English and Mandarin speaking counterparts in regards with the documents related matter and to liaise with peer base in Taiwan and China

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

We are among the reputable boutiques for the buying, selling, and trading of pre-owned luxury watches in Orchard area. As a growing company, we are expanding and currently in search of the right candidate to fill the customer service officer position. If you are keen in luxury retail industry, this would be the desired role for you.

Requirements

• Candidate must possess at least Bachelor's Degree.
• Prior experience in the luxury watch industry is a plus.
• Excellent communication and interpersonal skills.
• Able to work in a goal-oriented environment.
• Able to work retail hours (weekends), 5 days per week.

Responsibility

• Attend to walk-in and telephone enquiries in a professional manner.
• Provide customer service on repair and maintenance of watches.
• Inspecting and packaging for watches.
• Perform general administrative and clerical duties.
• Maintain and update inventory.
• Assist in daily operation support.

Why Join Us?

• We provide a safe and healthy working environment.
• Work is more visible and employees get noticed faster.
• Employees get to gain different sets of skill.
• Year-end bonuses.

Interested candidate are welcome! You are invited to send your resume via APPLY NOW. Shortlisted candidate will be notified.

On behalf of one of its clients, a leading specialist in gas logistics, the French Chamber of Commerce is looking for a Logistics & Customer Officer.

Reporting to the Site Manager, you will work independently as part of a dynamic and supportive team. As part of an international group, you will be able to develop locally or internationally.

With over 20 years of presence across six continents, the hiring company specializes in transportation and storage solutions for gases such as hydrogen, oxygen, and argon.

Under the supervision of the Sales Manager, the candidate will manage a portfolio of international clients, with a particular focus on Asia, East Africa, and the Pacific Islands.

With a strong emphasis on customer satisfaction, the candidate will oversee the order process from initiation to payment collection.

Key Responsibilities:

Managing existing clients in collaboration with the Sales Manager.

Monitoring container availability across logistics platforms in Europe, Singapore, and China.

Planning and optimizing logistics flows.

Coordinating with suppliers, freight forwarders, shipping companies, and clients.

Preparing export sales documentation.

Handling orders and invoices.

Coordinating level 1 and level 2 maintenance operations.

Requirements:

Bachelor's degree or equivalent, ideally in logistics, supply chain management, or a related field.

Logistics & Supply Chain Knowledge:experience or knowledge in planning and optimizing logistics flows.

Familiarity with managing container availability across multiple logistics platforms.

Ability to coordinate with suppliers, freight forwarders, shipping companies, and clients.

Export Documentation: competence in preparing export sales documents and handling international trade requirements.

Order & Invoice Management: experience in processing and managing orders and invoices accurately.

Maintenance Coordination: basic knowledge of maintenance operations (level 1 and 2 coordination).

Software and Tools: proficiency in office software (e.g., Microsoft Office Suite) and familiarity with logistics or supply chain management systems (e.g., ERP, CRM).

strong commitment to client satisfaction and the ability to build and maintain relationships with international customers.

Communication Skills: Clear and effective verbal and written communication skills.

Proactivity and Problem-Solving:ability to take initiative, anticipate challenges, and propose solutions to optimize processes and resolve issues.

Organizational Skills: strong ability to manage multiple tasks, prioritize effectively, and ensure timely delivery.

flexibility to work in a fast-paced, international environment and adapt to changing circumstances.

a collaborative mindset to work effectively with a small, dynamic team and coordinate across multiple stakeholders.

Capability to work autonomously, solve problems creatively, and handle challenges with minimal supervision.

The Accounts Officer is responsible for processing credit application, invoicing, debt collection, account receivable cashiering, reconciliation and month end requirement. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer has to manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.

Accounts Receivable Duties

City Ledger:

· To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.

· Process all Credit Applications, ensuring that clients are notified promptly and professionally.

· In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.

· Accountable for the accurate processing of all AR accounts.

· Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

· Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.

· Follow up with Sales & Reservations Department if there is a variance in the room rates charged.

· Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.

· Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.

· Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

· Maintain proper filing procedures.

Credit Cards:

· Ensure that all credit card transaction are verified for completeness and the accounts formally reconciled on a daily basis.

· Calculate and accurately post credit card commissions.

· Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

· Ensure all guest refund are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

· To preform monthly credit card payment reconciliation.

· Ensure the operation procedures are in accordance with PCI-DSS compliances.

Month End:

· Accurately process all Monthly Statements and mailed promptly.

· Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.

Credit Control Duties

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval received from Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statement are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers Group meetings to remain well informed credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

LOGISTICS & INVENTORY OFFICER (CONTRACT-BASED / FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for a Logistics & Inventory Officer at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The candidate must be able to effectively understand and address the needs and problems, and to do so with a small and focused team operating in a driven startup environment. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Logistics & Inventory Officer whose responsibilities include, but are not limited to:

• Logistics Management
  • Plan, coordinate, and monitor the movement of goods from the warehouse to customers.
  • Collaborate with third-party logistics providers to optimize delivery schedules and routes.
  • Track shipments, manage documentation, and resolve shipping issues promptly.
  • Ensure compliance with local and international shipping regulations.
• Inventory Management
  • Maintain accurate records of inventory levels using inventory management software.
  • Conduct regular stock audits to identify discrepancies and implement corrective measures.
  • Forecast inventory needs based on sales trends and order volume to prevent overstocking or stockouts.
  • Develop and implement strategies for efficient inventory turnover.
• Customer Packing and Shipping
  • Supervise the packing team to ensure products are packed securely and meet quality standards.
  • Develop packing guidelines to minimize damage during transit.
  • Monitor and improve packing workflows to reduce delays and maximize efficiency.
  • Collaborate with customer service teams to address delivery-related inquiries or complaints.
• Team Leadership
• Train and mentor staff in logistics and inventory best practices.
• Set performance goals and regularly review team output to ensure high standards.
• Foster a culture of safety, accuracy, and efficiency within the logistics team.

QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Minimum of 3-5 years in logistics, inventory management, or a similar role.
• Hands-on experience in order fulfillment and warehouse operations.
• Strong organizational and problem-solving skills.
• Proficiency in inventory management software (e.g., SAP, Zoho, or similar tools).
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy in managing inventory and logistics.
• Ability to analyze data for optimizing logistics and inventory processes.
• Familiarity with packing standards and practices for various products.
• Understanding of customer satisfaction and its relation to delivery and inventory management.
• Ability to manage high-pressure situations, especially during peak demand periods.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants