Part A

• Conduct routine inspections on all building services, equipment, and facilities.
• Ensure all service providers are performing up to the specification of contracts
• Attend to emergency service breakdown
• Attend to enquiries and feedback
• Ensure all contracts, insurance, certificates, and licenses are renewed before expiry.
• Coordinate and attend Council Meetings and AGMs, including preparation of notices, agenda, documents, as well as recording of the minutes
• Manage and maintain proper records and files of correspondences and documents
• Monitor payments and manage recovery of arrears
• Liaise with solicitors on recovering of arrears and other matters
• Preparing of Budget for Management and Sinking Fund

Part B

• Raise PO for any work order forward for account processing
• Preparing vendors payment and raise BIB for approval
• Execute facility refund and deposit other income into MCST account
• Other duties and responsibilities as site and HQ assigned

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Contract Duration:

• 3 Months
• Staring Date: 1 Feb 2025

Deployment:

• Mon to Saturday - 8.30 am to 5.30 pm (6 Days/ Week)

Job Details:

• Project Under HDB.
• Conduct regular inspections and risk assessments at the workplace to identify any foreseeable risk arising from the workplace or safe work processes
• Recommend reasonable measures to eliminate any foreseeable risk at the workplace
• Ensure all statutory regulations are comply with NEA’s requirements
• Prepare and submit weekly environmental report
• Enforce & improve Workplace Safety and Health / Environmental Control standard at the workplace
• Any other duties as assigned by superior(s)

Requirement:

• Must be a NEA Apporved ECO.
• Atleast 2 Yrs experience as ECO.
• Preferably with Advance diploma in Workplace safety certificate.

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description

The Public Relations Officer (Buildings) will act on behalf of Woh Hup to assist Project Director and the project site in the management of public relations matters pertaining to the Works.

· Shall liaise with and assist the Developer and Engineer on all public relations matters, including stakeholder engagement and management, with emphasis on management of public relations matters and public feedback.

· Able to design, production and distribution of all communication materials (newsletter, flyers, circulars, brochures, etc.) related to the public relations effort.

· Have experience in organizing engagement and outreach activities, such as briefings, dialogue sessions and exhibitions in such context of building projects.

· Must be able to engage stakeholders through new media and social media platforms such as creating Facebook Groups.

· Have knowledge and ability to communicate construction updates to stakeholders in the vicinity and proximity of the works during the construction period, especially for the major activities such as excavation, piling and concreting.

· Adherence to safety practices in the work place

Value Add of Position

· Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority – PUB, NEA and stakeholders near the vicinity of the project.

· Able to engage and manage various stakeholders on public relations matters and public feedback to create an effective communication flow and awareness on the project

Qualifications and Education Requirements

· Education: Minimum GCE “A” Level or Diploma in a relevant discipline

· Experience: Minimum 2 years of experience in similar role, preferably in Building projects

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

Interested candidates, please send in your detailed resume including your current & previous working experiences and expected salary via the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

We have a vacancy to be a part of a prestigious project in Singapore.

As a Resident Technical Officer (RTO), you will assist in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

· Providing supervision for construction works, ensuring compliance with project specifications and regulations

· Quality control of all civil, structural and architectural works

· Monitor progress of the works on site and any off-site manufacturing facilities as well as report delays immediately

· Support in maintaining records of works, materials, equipment, and contractor schedules, ensuring site safety and compliance

· Help manage the site office, ensuring cleanliness, proper filing systems, seating arrangements, office security, and maintenance of office equipment

· Provide standing supervision as and when required by contractors and provide full support in communicating instructions and ensuring that works are carried out accordingly

· Check drawings, documents and report discrepancies.

Is this role right for you?

• Accredited with IES-ACES with a valid Resident Technical Officer (RTO) Practicing Certificate

• Minimum 5 years of experience as Resident Technical Officer supervising C&S and architecture work

• Experience in supervision of RC construction, slope works, and civil/external works, tree felling and pruning, quality control of architecture works

• Familiar with local regulations/codes for Civil & Structural related to building projects

• Able to resolve site and technical issues, prepare and document detailed site progress reports

• A good team player with effective communication skills and experience in assisting Resident Engineer in supervision works

• Proficient in Microsoft Office

• Knowledge in BIM will be an added advantage.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Expected start date in May 2025.

Interested candidates are invited to apply by 31 January 2025.

Key Responsibilities:

• Assist the Head of HSE Department and Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee, client or subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences and any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers and clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Registered ECO by NEA
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in construction industry (Preferable in LTA projects or other civil works)
• Good team player

Key Responsibilities:

• Assist the Head of HSE Department and Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee, client or subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences and any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers and clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Registered ECO by NEA
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in construction industry (Preferable in LTA projects or other civil works)
• Good team player

ForBis Human Capital is a MOM-licensed Employment Agency. As a social enterprise, we advocate #EqualOpportunities and welcome all meritorious candidates to apply.

The shortlisted candidate will be seconded to Jiemin Primary School at 2 Yishun Street 71, Singapore 768515.

Working hours

Mondays to Fridays: 9:15 am to 6:45 pm, inclusive of 30 minutes of lunch break

Job description

The Personnel shall be competent to perform the following:

1. Maintain cleanliness in assigned rooms.

2. Locking all rooms at the end of the day

3. Perform traffic duty at respective school gates as assigned

4. Accompany contractors for maintenance or repair work of equipment and premises.

5. Arrange desks and chairs for school events.

6. Any other duties, including Saturday work, as and when required

Prior Experience required;

- Have 6 months of prior experience in operations or job-related experience, as mentioned above

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

Summary

• Responsible for all aspects of accounting, reporting and budgeting/forecast activities of the Group;
• Supervise cash management and financing activities;
• Oversee finance and accounting activities in all group entities;
• Design, implement and manage effective and cost-efficient finance support platform and work process to cope with business needs;
• Ensure all other shareholders’ information needs are meet on time and in good quality;

Requirement

• Establish and maintain an efficient reporting work processes to facilitate budget, forecast and performance analysis;
• Prepare timely and detailed reports on financial performance on a monthly/quarterly and annual basis;
• Analyse, monitor and assist the Group CFO in the control of the operating performance and provide proactive feedback on issues or problems within the BU, region and at Group Level;
• Work with banks to fulfill the finance needs of the Group and mange the loan of the Company;
• Work with all stakeholders of the Company to make sure the Company is in compliance with related laws and regulations (mainly accounting, tax and listing rule relaed);
• Role model to finance team members both technically and professional, build up the team competency, manage and improve the coordination and communication within finance team and cross-departments/functions.
• Oversee Group and all subsidiaries’ cash balances / forecasts and supervise cash management activities.
• Enables capability to support the stractic goal of the Company;
• Oversee all financial audit and internal control operations;
• Any ad hoc project.

Requirements

• Through understanding of the PRC GAAP and IFRS;
• Member of China Institute of Certified Public Accountant is a must
• Master or bachelor degree in accounting and finance related;
• Proficient in both Mandarin and English (spoken and written);
• A proven track record of academic and professional excellence;
• High level of morale and energy and the ability to point to previous experiences to perform and to deliver against stretch expectations;
• A self-motivated individual with a strong ability to manage ambiguity and who adapts readily and easily to changes in priorities and business conditions
• An individual who is confident, competent, outgoing, and independent with a straight forward personality;
• A person who fits well in an environment that rewards bright, self-starting, energetic and action-orientated managers with increasing responsibility and challenge;
• Comfortable working with very sensitive data and able to maintain a high degree of discretion;
• Excellent organization, interpersonal and communication skills.

Responsibilities :

- Identify and develop new business opportunities through networking, industry knowledge, current expertise and existing contacts

- Proactively initiate contact with potential clients

- Build and maintain good relationship with existing clients in order to facilitate repeat business

- Persuade clients sign search contracts on exclusive and/or retainer basis

- Assist clients in formulating their expectation and contractual requirement in order for the appropriate candidates to be suitably matched with the role

- Work together with the internal recruiters to match the candidates to the profile and create a shortlist

- Professionally present a candidate shortlist to the client

Requirements :

- A self-starter with desire for success who can spot new opportunities

- Proven record in business development

- Driven individual motivated by sales results

- Excellent communication skills: written, verbal and listening

- Well organised

- Presentable and confident

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Responsibilities:

• Perform the role of HR Business Partner
• Payroll administration and prepare monthly related reports
• Undertake recruitment duties
• Work pass application/renewal/cancellation for foreign employees
• Maintain proper documentation of employee records and update HRMS accurately and promptly
• Be Involved in staff welfare activities when required
• Undertake other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Human Resources Management / Business Administration
• Knowledge in using Info-Tech system or willing to learn a new HRMS
• Good communication and interpersonal skills
• Proficient in MS Office
• Resourceful, well organized, meticulous and proactive
• Committed to complete tasks and to provide updates in a timely manner
• Fresh Graduates are welcomed to apply
• Able to start work immediately preferred

• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, resources, budget and timing for new initiative
• Manage the oversight on program execution and quality of deliverables and formulate quality improvement plan to address gap identified
• Manage ticket and service delivery performance to continually improve the end user experience and customer satisfaction
• Champion high levels of IT service and support performance management by developing a strong understanding of how projects may impact service areas, and planning measures to minimize such impact
• Manage compliance with contractual terms and conditions
• Uphold the quality of IT service and performance and suggest improvement wherever required.
• To lead/ support the evaluation of the potential operational impact resulting from any regulatory changes or legislations which affects business compliance arrangements, procedures, processes, and awareness
• Review existing policies and controls, and suggest improvements to enhance internal frameworks and processes
• Provide full support on internal/external audit and compliance related activities

Requirements :

• Degree in Computer Science, Information Technology or other relevant fields
• At least 3 years of experience in service performance management or compliance officer role
• Experience in contract and vendor management
• Good knowledge of legal requirements and procedures
• Detail-oriented with the ability to multi-task
• Analytical and strong resource management
• Excellent in reporting skills
• Possess excellent verbal and written communication skills to work effectively with stakeholders at various levels in the organization

Please send your detailed resume in MS Word format to [email protected] with

• Education level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job summary

Manage the oversight on program execution and quality of deliverables and formulate quality improvement plan to address gap identified

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Responsibilities

• Responsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets’ seating procedures
• Attend to customers’ enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound calls when needed
• Respond appropriately to enquiries / feedbacks and escalate when needed
• Answer calls, process customers’ reservations and update system accordingly
• Ensure PDPA compliance when handling personal data of customers
• Coordinate private events for large group reservations
• Provide customers with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations

Job Requirement

• Be able to work in a standing position for long periods of time
• Effectively bilingual in English and Mandarin and able to communicate clearly and efficiently to our guests
• Strong customer oriented mindset with good communication, interpersonal and problem-solving skills and ability to take pressure
• Exceptional grooming habits and positive attitude with an interest in delivering excellent service quality to customers
• Computer literate (Microsoft Office / Excel) and internet savvy
• Must be able to work on weekends and public holidays

What do we offer?

• Transportation will be provided after midnight hours
• Opportunity for Career Advancement within the Group
• Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a progressive brand, then this an opportunity to get excited about!

APPLY NOW to join our team, enjoy incredible career development opportunities! Please send your resume with details on experience, last drawn and expected salary, via APPLY NOW button below.

(We regret that only short listed candidates will be notified)

Responsibilities:

• Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the hotel rooms to increase revenue and occupancy
• Responsible for the daily operations of front office and ensure high standard of service constantly maintained
• Ensure efficient check-in & check-out of guest and members
• Study all reservations for the day and make necessary arrangements before guest's arrival
• Any other duties assigned by the reporting officer

Requirements:

• Minimum GCE 'N' level or SHATEC education
• Some experience in a similar capacity would be an advantage
• Computer literate
• Pleasant personality and service oriented
• Willing to work on weekends, public holidays and rotating shifts including mid-night shift.
• Only Singaporeans

Job summary

Responsibilities: Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the...

Roles and Responsibilities:

- Manage the company's financial operations, including budgeting, forecasting, and auditing.

- Develop and implement the financial strategy of the company including financial planning and forecasting and risk management.

- Prepare and timely report weekly, monthly and annual financial statements to HQ Korea.

- In charge of banking, legal and taxation matters.

- Compy with all applicable quality, health, safety, security and environmental regulations.

Required / Preferred Experience and Qualifications:

· Bachelor’s Degree in Business Administration, Accounting/Finance or equivalent

· Proficient Korean language knowledge is mandatory to liaise with the Korean stakeholders in Anseong, Korea

· Minimum 7 years of experience in relevant field

· Prior exposure to Manufacturing industry

· Meticulous, analytical

· Leadership