Provide acknowledgement to the sender of the feedback. The acknowledgement shall be sent by the next working day through the most appropriate channel based on the information provided by the sender

Level 1 Feedback refers to enquiries, routine custodial management, rehabilitation and reintegration concerns which could be retrieved from the Authority’s systems without further assessment or review. -Provide a direct reply to Level 1 feedback

Level 2 Feedback refers to cases which will require inputs from other Authority’s divisions/units or stakeholders to follow up due to its case-specific nature, or require fact-finding, clarification and assessment with divisions/units in order to establish the veracity of accounts and prepare the appropriate response to the sender.

Route

Level 2 feedback to the Authority’s relevant divisions/units or stakeholders by the next working day for follow up.

Level 3 Feedback refers to cases which require in-depth investigation and/or may affect the reputation of the Authority; or cases which require update to the Authority’s management or Political Office Holder(s).

Highlight Level 3 feedback to the Authority by the next working day, and manage such feedback based on the instructions given by the Authority. The Authority reserves the right to reclassify any feedback to other levels, if necessary

Where it is assessed that the specific feedback cannot be addressed due to its sensitive nature or anonymity of sender, the Contractor shall inform the Authority immediately.

For feedback concerning issues by other agencies or organisations, the Contractor shall enter the details in the Authority’s feedback database, and route them to the relevant agency/organisation for further action,

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description & Requirements

Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

Generate workflows automatically with a genAI assistant and get guidance when you are stuck

Eliminate repetitive and manual data manipulation with automated workflows

Access and blend data from any source, whether from your desktop or from any major database or data warehouse

Explore your data with interactive data views, choosing from dozens of charts

Collaborate on visual workflows, either privately with colleagues or with your wider organization

Save and reuse repeatable data processes, analytical models, or scripts across disciplines

Collaborate effortlessly between multiple users with version control

Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

Automate the delivery of insights to any number of stakeholders across the organization.

Scale to empower any number of users, running any number of workflows in a single environment

Empower self-sufficiency with data apps provided to any number of end users

Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

Proven experience with Knime or good Knowledge

Proficient in Knime modules.

Degree in business /Statistics.

Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Highlights

• Must be willing to work 5.5 days work
• Good remuneration that matches experience & qualifications
• At least 1 year work experience in related field

Roles & Responsibilities

• Assist the Condominium Manager in the day-to-day operations of the Site Office.
• Responsible for managing the bookings of estate facilities such as BBQ pits, function room etc.
• Write and prepare circulars & notices for dissemination.
• Ensure records of residents' information are up-to-date and maintained with high accuracy and timeliness.
• Administer invoices, refunds and collection of payments by residents.
• Keep proper records of feedback from the condominium residents.
• Update and maintain filing records to ensure easy retrieval of key documents.
• General administrative work and other duties as assigned by the Manager.

IFS Capital Limited (“IFS”) is a regional Group listed on the Mainboard of the Singapore Exchange since July 1993. With regional offices in Singapore, Thailand, Malaysia, and Indonesia, IFS provides commercial finance services to small and medium enterprises (“SMEs”) including factoring, hire-purchase/leasing, loans, and trade/export finance. The Group is part of the PhillipCapital network of companies, offering a full range of financial solutions globally.

Role Description

This is a full-time on-site role for a Mortgage Loan Officer at IFS Capital Limited in Singapore. The Mortgage Loan Officer will be responsible for mortgage lending, underwriting, providing customer service, and managing mortgage industry processes on a day-to-day basis.

Requirements

• Minimum Diploma or equivalent qualifications
• At least one (3) years of relevant experience
• Excellent communication skills and strong people management skills
• Outgoing Personality
• Great command of English

If you meet the above requirements, you are invited to write in to us by clicking "Apply now" We regret that only shortlisted candidates will be notified.

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works, including but not limited to the following:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Manage and attend to residents/tenants’ feedback as well arrears cases.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Job Requirements

• Minimum Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields with minimum 1 year of relevant experience. Experienced in Township management will be an added advantage.
• Good team player with good communication and interpersonal skills.
• Physically fit and able to speak Mandarin to interact with the residents.
• Proficient in Microsoft Office.
• Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are seeking a qualified and service-oriented individual to join our Customer Service Department. This department focuses on delivering consumer banking products and services, including savings accounts, fixed deposits, current accounts, and remittance services.

Roles & Responsibilities

The successful candidate will perform essential back-end support functions and assist with the department’s operational activities. Key responsibilities include:

KYC & Customer Documentation

• Follow up with customers on periodic KYC review documentation.
• Liaise with customers to resolve incomplete due diligence documentation.
• Update and maintain customer information data in the bank’s systems.

Account Management

• Address customer and departmental inquiries related to account opening, closure, and maintenance.
• Support daily operations for account services, ensuring accuracy and timelu processing.

Clearing & Transactions

• Handle outward clearing, inward/outward returned cheques, e-voucher responses, and mark cheque processes.
• Manage inward clearing reports, CTS transaction backups, and e-Giro transactions.

Reporting & Compliance

• Prepare and submit reports to Head Office, Management, and regulatory bodies as required.

Projects & System Enhancements

• Contribute to department projects and participate in system enhancement initiatives to improve efficiency and service delivery.

Requirements

To be considered for this position, the candidate must have:

• A recognized Degree from an accredited institution.
• At least 1 year of banking experience, preferably in areas such as tellering, payments, or related functions.
• The ability to learn quickly and work independently with minimal supervision.
• Strong interpersonal and communication skills with a cheerful and service-oriented attitude.
• A team player mindset with adaptability to changes in a dynamic work environment.

Preferred Skills

• Detail-oriented with a focus on accuracy in data handling and reporting.
• Familiarity with KYC, AML (Anti-Money Laundering) procedures, and banking compliance processes.
• Proficiency in Microsoft Office applications (e.g., Word, Excel, and Outlook).

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

· Supporting OD activities by managing workshops, briefings, and project milestones.

· Liaising with internal teams and external partners to ensure smooth operations.

· Maintaining OD records, administering surveys, and processing invoices.

· Analyzing survey data to provide meaningful insights for stakeholders.

· Creating electronic and printed materials to promote OD initiatives.

Requirements:

· Diploma in HR or related studies

· 2+ years of experience in learning and development or a similar role.

· Excellent communication and interpersonal skills.

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

JOB DESCRIPTIONS

• Assist in administrative duties pertaining to student and course registration matters.
• Provide professional service and advice to achieve customer satisfaction.
• Assist customers with their queries and concerns with a service-oriented attitude.
• Actively promote the organisation’s programmes to prospective customers in a professional manner.
• Assist and follow-up with prospective or existing customers to promote new subjects and courses.
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
• Establish a good rapport and build relationships with both prospective and existing customers.
• Assist Centre Manager in other duties.
• Attend company’s meetings when required.
• Any other tasks as assigned from time to time.

REQUIREMENTS

• Minimum ‘N’ Level
• Able to commit on both weekends
• Professional attitude and appearance
• Strong interpersonal and communication skills
• Proficient in technology and computer literate with MS Office
• Self-driven, independent, team player with strong service mindset

Job Description:

• Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction.
• Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively.
• Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing.
• Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance.
• Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement.
• Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system.

Requirements:

• Good verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using ERP software and other relevant tools.
• Knowledge of fresh flowers, floral industry, or horticulture is advantageous.
• Flexibility to work occasional weekends or extended hours during peak seasons.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Responsibilities:

• General administration and coordination of all building trade, site staff relating to rostering of duties.
• Coordination of building and M&E equipment maintenance program.
• Liaison with government authorities/statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of buildings.
• Preparation of estimates for repair works, work specifications, invitation for quotations, recommendations of the award, supervision of completed works including drafting of contract documents.
• Regularly review contract specifications such as those of cleaning, security, landscaping etc. and make recommendations for upgrading.
• Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.
• Frequent check and act against the encroachment of common properties.
• Create and maintain good rapport with tenants/occupiers and attend to their feedbacks and enquiries.
• Prepare minutes of meetings and attend to emergency situations in Building.
• Any other duties assigned from time to time.

Requirements:

• Minimum O levels with at least 2 years of experience in Building / Facilities / Property Management.
• Fresh graduate with Nitec / Diploma in Building / Facilities / Property Management / Engineering and other relevant courses are welcomed to apply
• Good verbal and written communication skills to front and liaise with all levels of landlords / tenants
• Good interpersonal skills to build good relationships with stakeholders and clients
• Positive learning attitude, meticulous and a good team player
• Proficient in computers and Microsoft Office
• Open to work 5.5 day

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

Job Title Industry : Civil Engineering

Duration : On Site

Salary : Up to S$6000 (Depend on suitability & experience)

Working Hours : Monday - Friday, 8.30am - 6pm, Saturdays, 8.30am - 1pm

Job Description :

• Your duties include monitoring and reporting Contractors' daily activities, site progress, scheduling and safety on site to ensure timely completion
• Carrying out administrative works and other duties as required by Client/Superintending Officer/Consultant
• Assist in checking and coordination on all the working drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings and specification
• Highlighting discrepancies, feedback site progress and non-confirmances/irregularities to Client/Superintending Officer/Consultants
• Assisting in reviewing of contractor's method statements and safe work procedures and ensuring contractors' compliance on site
• Conducting site inspection, monitoring the site safety to ensure all the constructions' compliance on site

Job Requirements :

• Conversant with local buidling codes and regulations
• Good supervisory and leadership skills with strong verbal and written communication skills
• A valid RTO certificate accredited by IES/ACES
• Only shortlisted candidates will be notified

Job Responsibilities:

• Coordinate with vessel's Agent for delivery to vessel and other local warehouse
• Preparation of delivery documents
• Handles data Entry to play the delivery
• Liaise with Warehouse for order picking and cargo readiness
• Assist and liaise with Customers on their Adhoc requirements
• Other ad-hoc duties/tasks assigned by superior
• Knowledge and Experience in Freight is an advantage

Job Requirements:

• Good team player with initiative and keen learning interest.
• Excellent follow-up and interpersonal skills with ability to interact well with internal and external customers.
• Versatile & detailed, self-motivated, pleasant personality with positive disposition
• Able to start within short notice/immediately.
• No Experienced candidates are welcome to apply

Responsibilities:

• Assigned to handle export documentation.
• Ensure accurate and error-free manifestation of all shipments.
• Correspond with agents across our global network.
• Liaise with customers regarding our requirements.
• Ensure timely billing.
• Manage and organize records and files effectively.

Requirements:

• Minimum qualification of GCE "O" Level or Polytechnic diploma.
• Ability to work overtime as needed.
• Preferred experience in the shipping line industry.
• Proficiency in Microsoft Exchange, Microsoft Excel, and Microsoft Word.
• Positive personality traits and a strong team player.

We invite suitably qualified individuals to apply for the position:

Resident Technical Officer (Architecture)

· Minimum of 5 years’ relevant site experience.

Interested candidates keen to apply for the above position need to have the following qualities:

· Proactive mindset with the ability to work as a team.

· Familiarity with large scale institutional projects, in particular those healthcare in nature.

· Experience in the supervision of building construction, architectural and ID fitting out works.

· Experience with precast façade works, curtain wall works and prefabricated bathroom unit (PBU).

· Experience with projects located within the hospital environment and good daily communication with users will be advantageous.