- Supervising and coordinating account staff and cashiers, assigning duties, and preparing work schedules

- Managing a company's accounts payable and receivable, and working directly with customers to manage their accounts

- Providing support during audits and tax preparation

- Keeping accounting records up to date and accurate, and tracking expenses

- obtained accounting certification

The Resident Physician will be appointed as a Prison Medical Officer to render clinical services in the Singapore Prisons Service.

Responsibilities

The scope of work involves practicing acute care, chronic disease management and specialized duties associated with the operational concerns of the Singapore Prisons Service.

Requirements

1. Basic medical degree registered with the Singapore Medical Council ;
2. Minimum 3 years of experience as Medical Officer or equivalent;
3. Prior experiences delivering primary care, women's care or having worked in similar secured setting / facility would be an added advantage.

What we offer

1. Opportunities for further training and upgrading of qualifications
2. Regular work hours
3. Competitive remuneration package that commensurate with relevant experiences, credentials and qualifications

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Logistic industry
• Walking distance from MRT station
• Good overall company benefits

As a Customer Service Officer (Logistics / Freight), you will be responsible for the following duties:

• Answer phone calls
• Provide quotations and reply to customer enquiries promptly
• Process orders and billing promptly
• Coordinate with respective in-charge for the status of orders, incoming shipments, arrangement for pick up etc
• Resolve any issues in a professional way
• Simple admin role
• Any other ad-hoc duties assigned

Requirements

• Minimum Diploma in Supply Chain Management, Logistics or any relevant

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description

• responsible for the company's brand marketing planning, promotion and other related work, the development of brand marketing plan, and monitor the implementation.
• responsible for market research, analysis, develop product strategies and programs according to market demand.
• plan and organize landing brand promotion activities to enhance brand awareness and reputation.
• responsible for the strategy and execution of the brand's online and offline operation activities, to explore user needs and product core values.
• responsible for brand word-of-mouth management and crisis Public Relation handling to protect the company's brand image.
• coordinate the cooperation of internal departments to promote the smooth implementation of projects.

Job requirements:

• College or above, majoring in marketing, advertising, media, or other related majors.
• 5 years or more experience in brand marketing planning, familiar with the Internet industry market.
• Comfortable hands-on and in excellent market research, data analysis and program development skills.
• the ability to handle crisis public relations, able to deal with brand-related emergencies in a timely manner.
• Fluent in English and Mandarin as there be frequently used with business stakeholders from China.

a) Plans and Implementing the safety and Health measures and procedures for site works activities

b) To plans , to organise , to manage , to control and implement safety measures and practices that are to lead the project towards zero accident

c) To plan and prepare all safety documents , DFS , reports accordance and compliance to MOM rules and regulations to client/consultant /authorities

d) To promote and provide traning to enhance the site safety and Health mattters

e) To carry out regular safety inspections, meetings , discussion to all and with the proposal to control , to implement , to rectify and to improve the safety and health practices at the work site

f) Able to produce RA and SWP and implemention

g) Organising STO , Safety Commitee Meeting , safety promotion , etc per contract requirements

h) To acts and to cum the duties as ECO

Customer Service Officer

Job Description & Requirements

Lynn Aesthetic was established since 1986.

We are a professional wellness company seeking perfection for the benefit of our clients' wellness.

We are seeking highly motivated personnal to join our organisation.

Customer Service Officer.

Working in similiar industry.

2 years relevant experience.

Pleasant personality.

Outgoing personality.

Sense of responsibility.

Enjoy speaking and taking care of customers' needs.

RELEVANT WORKING EXPERIENCE

iNTERESTED PLEASE WHATSAPP TO 96852020

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Human Resource Officer – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $2300 - $2600

contact Grace 87952790

Job Descriptions:
• Armed response when required
• Safeguarding and patrolling premises.
• Enforcing security checks at major or private events, provide traffic and crowd control.

Job Requirements:
• Minimum 3 N level passes or WPLN 5 x level 5.
• Able to work rotating shift
• No experience needed. Training will be provided

• Physically fit (able to pass IPPT) with no visible tattoos.

Salary & Benefits:
• Salary is paid during training period.
• Comprehensive medical and dental coverage.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Basic: $5,000 - $6,500

Benefits: Health insurance coverage (Medical/Dental)

Location: Alexandra

Mon - Fri, 9am - 6pm

Job Requirements

- Bachelor's degree in Human Resources, Business Administration, Maritime Studies or related field.

- Minimum 3-5 years of experience in HR Maritime or shipping industry.

- Strong knowledge of Singapore employment laws and regulations

- Experience in managing remote teams and implementing remote work policies.

- Excellent communication and interpersonal skills.

- Proficiency in HR software and Microsoft Office (Suite).

- Ability to handle confidential information with discretion.

Job Description:

- Review and redesign organizational hierarchy, considering interdepartmental relationships and internal workflows.

- Analyse and update job descriptions for office staff to ensure alignment between procedures and actual practices.

- Propose, develop, and implement comprehensive office policies, including (but not limited to: Work from Home Policy, Loan Policies, Leave Policies, Travel Allowance, Phone Benefits / Usage Policies).

- Develop metrics to evaluate staff performance.

- Create and implement a performance-to-rewards system to identify and recognise high-performing staff.

- Address employee grievances promptly and professionally.

- Facilitate conflict resolution to maintain a harmonious workplace

- Assess training needs across departments.

- Coordinate and implement development programs to enhance employee skills and performance.

- Prepare and present reports on HR metrics to senior management, including: Turnover rates, Employee satisfaction levels, Compliance issues.

Able to start work within short notice will be highly advantageous.

*Please be notified that only shortlisted candidates will be notified*

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered Fire Safety Manager.
• Must be a Managing work at height Cert
• Must be a Confined Space Safety Accessor
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

• Responsible for independently implementing standardized operations according to SOP and 6S standards, and guiding subordinates to complete orders on time to ensure delivery of orders;
• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders;
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time, familiar with all kinds of operation requirements, and regularly summarize and classify the delivery situation, abnormal orders and other data, and timely feedback;
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting;
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency;
• Responsible for 6S management on site and assist the person in charge.

Qualifications

• NITEC or above, logistics/supply chain management is preferred
• Have at least two years of warehouse related work experience, be skilled in operating office software, familiar with the operation process of warehouse entry and exit and basic computer operation;
• Open to candidates with no experience, but must be a graduate in logistics, supply chain management, or a related field.

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Primary Responsibility:

Support the Secretariat team by handling the financial and logistical tasks related to the administration of arbitration cases.

Requirements:

• Diploma in any field
• With a minimum of 2 years of work experience in a clerical / admin role or equivalent
• Strong communication and interpersonal skills
• A good team player who is able to work independently

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Assist in arrangements for meetings, events, and office gatherings.
- Support HR functions including recruitment, onboarding and offboarding, employee benefits & claims, leave management, training and payroll .
- Maintain and update employee records with attention to detail and discretion, ensuring data accuracy and compliance with PDPA.
- Oversee and ensure timely application and renewal of work passes.
- Update of work pass holder personal details to MOM, e.g. address, passport details, etc.
- Manage general administrative tasks such as attending to visitors, managing office supplies, inventory, equipment and oversee the maintenance of the office environment, ensuring that it is clean, organized, and conducive.
- Configure and setup end user machines such as desktops and laptops.
- Provide end user support to internal colleagues.
- Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes.
- Keeps track/monitor end-to-end change request (CR).
- Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals.
- Other ad-hoc admin support to the HR & Admin Team as assigned.

Job Requirements:
- At least 1-2 years of experience in office administration or HR support roles.
- Strong knowledge of administrative processes and basic HR practices in Singapore.
- Knowledgeable in basic IT support is highly preferred.
- Excellent organizational and multitasking skills with attention to detail.
- Knowledge of Microsoft desktop operating systems and desktop software
- Excellent hardware and software problem solving skills
- Ability to seek solutions to problems using one’s own resources
- Must be able to travel island wide for business needs when requested

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Assist the Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee &/or client/subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences & any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers &/or clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Pre-requisites

• Registered WSHO with MOM
• Registered ECO with NEA
• Qualified FSM
• Minimum 3 years of HSE work experience in power/ industrial plant construction projects
• Good working knowledge of Microsoft Office Applications
• Willingness to work in a dynamic construction site environment
• Flexibility to work extended hours or weekends
• Project Location; JURONG ISLAND (Transport provided at designated pick-up points)

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5 day work week (With 2 days rest day)
• Rotating shifts: 6:45am - 4:00pm / 10:45am - 8:00pm / 1:45pm - 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsibilities:

- Familiarity with Singapore, Hong Kong and international financial systems and requirements.

- Responsible for the development of the group's financial management system, including financial accounting, fund and budget management, financial supervision and analysis, internal control system, etc., with ongoing monitoring of effectiveness.

- Participate in the formulation of company strategies and provide financial analysis and decision-making support for key company matters, production and operations, business development, and external investments.

- Coordinate the preparation and implementation of the company's annual financial budget, organize comprehensive budget management, inspect budget execution, and analyse and adjust budget plans.

- Develop the company's financial analysis system, organize regular financial and special analyses (monthly, quarterly, and annually), and provide decision-making analyses.

- Lead financial management, cost management, budget management, accounting supervision, auditing, inventory control, etc., striving to reduce costs, increase revenue, and improve efficiency.

- Organize regular training and professional guidance for financial system personnel, continuously improving the overall skills and management level of the department.

Requirements:

- Bachelor's degree or above in finance or related majors, with preference for CPA or international financial-related certificates. Fluent in spoken and written English and Mandarin.

- Over 8 years of experience as a financial head in a medium to large Hong Kong-listed company.

- Over 6 years of financial management experience in large-scale listed manufacturing companies (with a scale of over 5 billion), with strong comprehensive capabilities in group budgeting, manufacturing costs, and operational analysis.

- Familiar with financial management, with experience in team management (over 80 people), and familiarity with manufacturing process costs.

- Proficient in financial-related software such as SAP and ERP.

- Familiar with national and local regulations and policies, proficient in accounting laws, accounting standards, and financial regulations.

- Strong organizational, coordination, and teamwork skills, with excellent analytical and coordination abilities.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

Candidates are required to be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To succeed in this role, the PMO should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process requirements.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Planning: Project scheduling and resource planning for projects overall considering dependency of each of them.
• Management of project issues
• Document creation and related adjustment in management reporting
• Setting CP or other criteria for evaluation
• Coordination with related departments and managements throughout the Bank (Front Office, Transaction banking, Compliance, IT, etc.)
• Responding to the authority’s requirements changes and updates.
• Support for other administrative tasks and other adhoc duties.

Requirements:

• Proven experience in PMO roles, particularly in large-scale banking or financial services projects.
• Strong understanding of project scheduling, resource planning, and issue management.
• Knowledge of regulatory requirements in the banking sector, including compliance and risk management.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior leadership.
• Ability to manage multiple projects simultaneously, with a keen attention to detail and a proactive approach to problem-solving.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

This is a contract position attached to a Community Club. Location: Yishun area

Duration: 01 year

Job Scope

Scope of Work:

-Coordinate programmes and initiatives designed to support lower-income households.
-Conduct regular outreach efforts to build relationships with residents, assessing their needs and overall well-being.
-Actively encourage families to participate in community programmes and initiatives.
-Assist families in understanding and applying for relevant policies, schemes, and subsidies to ensure they receive adequate support.
-Participate in case reviews, ensuring timely assessments, effective feedback, and clear communication of updates.

Requirements

-Problem-solving and critical thinking skills.

-Strong interpersonal and communication skills.

-Has keen interest or experience in community work.

-Ability to work collaboratively with diverse stakeholders.

-Familiarity with government schemes and social service framework

Working Hours

Monday to Sunday 1pm to 10pm

OFF days: 1 weekday and either weekend, 5 day week

To Apply:

WhatsApp resume: 8023-1992 or

Email resume: [email protected]