At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
Who you are?
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you’re looking for!
About the job
Reporting to the Regional Aftersales Manager, you will be responsible for delivering and securing profitable growth with the assigned customer accounts in the Marine Division in line with the South East Asia Sales Company targets and objectives.
In this role, you will be based in Singapore and will manage assigned customer relationship, including formulating and driving a specific customer account strategy to encompass the complete long-term relationship between Alfa Laval and the customer.Â
This role is an individual contributor role and does not have team reporting to the role.
Key tasks:
- Follow established sales processes and guidelines to promote and sell Alfa Laval solution in the Marine aftersales industry;
- Analyze and understand market insights and the customers buying behaviour and make sales plans according to the business division strategy and targets, by working closely with experienced sales or sales team leader
- Look for and manage leads from the market and customers and convert them in real business opportunities in other to ensure the pipeline.
- Be active in the market and focus on making visits, meetings and interactions to customers, focusing on customer needs understanding and highlighting the value of our products and services
- Runs the operation by managing the customer grid and proactive planning in our tools.
- Develop customized proposal to meet customers’ requirement and advocate value based selling and follow through to achieve performance.
- Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
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What you know?
- Bachelor’s degree from recognized university, in Mechanical or Marine Engineering or related.
- Minimum 3 solid years of experiences in sales / services sales / after sales preferably in the Marine industry.
- Well-versed with development and execution of sales strategies and has also demonstrated proven track record of over-achievement in your current or previous work capacity.
- Strong with data analytics, using both offline and online channels to grow sales.Â
- Proactive, service minded, strong in customer care and take quick actions.
- Self-motivated team player with strong customer focus. You should have the courage to take new initiatives and drive implementation.
What is in it for you?
- You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet.
- You work in a company who values personal development and leadership.
- Your work will have a true impact on Alfa Laval’s future success.
