Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

Are you ready to make a real difference in healthcare? As a Machine Learning Engineer, you’ll play a pivotal role in redefining how technology can deliver personalized healthcare at scale. Working closely with our Head of Engineering, you’ll join a small but elite team tasked with building cutting-edge solutions that integrate AI, machine learning, and LLMs to revolutionize telehealth in Asia.

This isn’t about maintaining the status quo—it’s about crafting a moonshot vision for the future. You’ll have the opportunity to work on groundbreaking challenges, such as scaling relationship management through AI, delivering personalized health insights, and developing tailored medication and products for patients.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Develop and deploy machine learning models to support personalized healthcare at scale.
• Work on integrating AI and LLMs to enhance data insights, automate processes, and manage patient relationships effectively.
• Collaborate with the Head of Engineering and leadership team to design and implement technical solutions aligned with the company’s mission.
• Optimize ML pipelines for scalability and performance in a fast-paced telehealth environment.
• Ensure the security and integrity of patient data while leveraging it to create actionable insights.
• Continuously experiment and innovate, staying at the forefront of AI and ML advancements.

Who You Are:

• You’re passionate about using technology to make a meaningful impact on people’s lives.
• You have hands-on experience building and deploying machine learning models in production.
• You’re familiar with AI and LLM technologies and understand how to personalize experiences at scale.
• You thrive in fast-paced, high-growth environments and enjoy the challenge of building solutions from scratch.
• You have strong problem-solving skills and a desire to tackle healthcare’s toughest challenges.
• Experience with healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Join us, and let’s build the future of healthcare together.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

1. The role of Coordination Engineer shall encompass collaboration and chair meeting with all stakeholders
2. T serve as the primary point of contact for HQ, clients, vendors, and project teams.
3. To facilitate regular communication and meetings to keep all stakeholders informed of project progress.
4. To Identify and address any issues or obstacles that may impact project timelines or deliverables.
5. To assist in collaborate with relevant teams to resolve technical or logistical challenges, if possible.
6. To foster collaboration among HQ, stakeholders, PTO, LTA, and subcontractors.

Qualifications & Work Experience

• Bachelor’s degree in project management/ Electronic & Electrical, with 5 years of relevant experience, or Diploma in Mechanical, Electronic, Electrical Engineering with 10 years related field of experience.
• Excellent organizational and multitasking skills, with track record of managing project.
• Strong interpersonal and communication skills, capable of collaborating effectively with all various stakeholders.
• Ability to work under pressure and meet tight deadlines while maintaining high standards of quality.
• Problem-solving and decision-making.
• Risk assessment and mitigation.
• Attention to detail and quality assurance.
• Customer relationship management.

Job Scope:

Install, configure, troubleshoot, and support servers running on Windows and Linux operating systems.

Perform routine system maintenance tasks such as patching software, updating firmware, and conducting hardware evaluations/upgrades.

Manage user access control by setting up accounts, permissions, and ensuring adherence to company policies regarding data security.

Oversee the administration of internal resources including Active Directory (for Windows) or LDAP (for Linux), file sharing services, and print servers.

Monitor network traffic/server utilization to identify potential issues before they become critical problems; implement performance tuning strategies when necessary.

Administer SAN/NAS environments including disk provisioning, LUN management, zoning, fiber channel networking etc.; ensure efficient operation with minimal downtime through proactive monitoring/maintenance practices

Develop/implement backup recovery plans for critical data stored across various platforms;

Conduct regular audits/capacity analysis reports in order to plan for future growth needs while optimizing current resource usage.

Job Requirements:

Degree in Computer Science, Information Systems or related field preferred;

Minimum 5 Years work experience will be considered

Proficient in BIM software and AUTOCAD will be an added advantage

Good interpersonal and communication skills

Proven track record managing both Windows/Linux server environments

Experience with virtualization technologies like VMware/Hyper-V is highly desirable

Knowledgeable about configuring/maintaining enterprise-level storage solutions (SAN/NAS)

Strong analytical/troubleshooting skills combined with excellent communication abilities

Ability to document processes/procedures clearly concisely

Able to handle any adhoc jobs based on our Industry

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficiently
• To assist engineers in day-to-day issues

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered(eg. M&E professional services, Green Mark Related work etc.)
• Help to review the works of the engineers assigned to you, with the objective of compliance to local authority requirements coupled with sound engineering principals

REQUIREMENTS :

• Degree in Electrical or Mechanical Engineering or equivalent.
• Minimum 5 years of working experience in M&E consulting firm.
• Strong building M&E knowledge with hands-on experiences.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD / BIM software is an added advantage.
• Provide guidance to junior engineers.
• Able to work as a team, assertive, independant and proactive.

Interested candidates please submit updated resume via “APPLY NOW”.

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

• To support customer in maintaining their existing AliCloud solutions in accordance with best practices.
• To fix issues in customers existing AliCloud solutions.
• To communicate with Alibaba Cloud for advice on technical issues.
• To communicate and align with offshore AliCloud Data Engineer on task assigned to FPT team.
• Bachelor degree or above in IT and engineering, with relevant professional certificates.
• AliCloud related certification is a MUST.
• At least 1 other cloud (non AliCloud) certification will be preferred. More cloud certifications will be a big PLUS.

Requirements

• 3 to 5 years of working experience in IT industry.
• Hands-on experience in at least 1 AliCloud related project is a MUST. More AliCloud projects will be a PLUS.
• Hands-on experience in other cloud (i.e. non-AliCloud) related projects will be a PLUS.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

• 5+ years of experience with IT networking and IT systems in Data Center and virtualization technologies (UCS, VMware ESXi, vSphere, vSAN, vCenter, Windows Server, Linux Server).
• Hands-on experience in troubleshooting, and maintaining Aruba Wireless Conductor and Wireless Controller and Access Points, Identity Service Engine, Palo Alto firewalls, and network monitoring and management tools
• Experience with AVLP (Audio-Video, Lightings and Projections) equipment maintenance
• Proficient in managing common network services (SNMP,Syslog, DNS, NTP, DHCP, AD, etc).
• Analyze network performance with tools like Wireshark and provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of performance.
• Proven ability to perform complex troubleshooting, backup, archiving, and recovery
• Strong documentation skills

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction.
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficientcy

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered (eg.M&E professional services, Green Mark Related work etc.)

REQUIREMENTS :

• Candidate must possess at least Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 2 Year(s) of working experience in an M&E Consulting firm.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive , independent and proactive.
• Candidate without relevant working experience but with good interpersonal skills will be considered.

Interested candidates please submit updated resume via "APPLY NOW".

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are seeking qualified candidates to join our team in the following roles:

• Project Coordination.
• Manage and engage client/contractors and loca authorities to drive project exceution, submission to authorities and overall on-site construction supervision
• Carry out inspection of M&E work, such as Fire Sprinkler, Fire Suppression, FAP..etc
• Ensure contractor comply with all necessary standards, code of practice and safety regulations
• Prepare M&E coordination drawings and liaise with Architectural Coordinators for drawing issuance
• Handle any other ad-hoc duties and tasks assigned.
• .

Requirements:

• Ability to work proactively, independently, and as part of a team.
• Demonstrated ability to learn quickly.
• Knowledge in Mechanical & Electrical Engineering is a plus.

If you are interested in joining our dynamic team and meet these qualifications, please submit your resume and a cover letter. We look forward to welcoming you!

1. PREPARATION OF INSTALLATION SCHEDULE

2. PREPARATION OF SUBCONTRACTOR’S CONTRACTS

3. SITE SUPERVISION AND PROGRESS MONITORING

4. EQUIPMENT & MATERIAL ARRANGEMENT, DELIVERY & CHECKING

5. SITE CO-ORDINATION MEETING

6. PREPARATION OF DAILY REPORTS, MONTHLY REPORTS, PURCHASE ORDERS & DELIVERY ORDERS

7. PREPARATION OF BUDGETARY AND CONTROL

8. PREPARATION OF SITE PROGRESS CLAIM

9. SAFETY

10. WORK QUALITY CONTROL

11. PREPARATION OF OPERATION & MAINTENANCE MANUAL

12. COMMISSIONING, PREPARATION AND MONITORING

13 PREPARATION OF AS-BUILT DRAWING

14. PREPARATION OF COST ESTIMATION

As a Quality & Reliability Assurance Engineer in Global Quality, we are encouraged to conduct electrical failure analysis and data analysis of next-generation 3D NAND memory devices. To sustain and improve Micron's memory quality, and developing outgoing monitor strategies together with risk assessment and product disposition in deviation management in HVM (high volume manufacturing( environment.

Responsibilities and Tasks

• Develop outgoing quality and reliability monitor strategies of NAND products in production phase.
• Perform product failure analysis on rejects to identify the failure mode and mechanisms that will lead to successful corrective actions and/or preventive actions.
• Assist and consult on post qualification quality and reliability issues and assist in the analysis and disposition of these materials.
• Coordinate with Research and Development and Product Engineering teams to comprehend new reliability issues and how to test for and assess their impact to customer risk and reliability.

Requirements

• Excellent problem-solving and analytical skills with strong attention to details.
• Ability to communicate clearly and concisely both verbally and in writing is essential in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work optimally in cross-functional teams and handle pressure situations in a professional manner.
• Candidates with at least 2 years of experience in the semiconductor industry as QRA or Product Engineer are preferred but fresh graduates are welcomed to apply. Experience in flash memory debugging and failure analysis is a plus.
• Bachelor's or Master's degree Electrical Engineering, Electronics Engineering, or a related discipline.

Monthly basic salary: $3200 - $4500

Working hours: 8.30am to 6pm, 5 days work week

Location: Serangoon

Job Description

● Working with Process Engineer & Engineering team on QC requirement

● Documenting inspection criteria and quality plan

● Work with QA, Process and Product team on corrective action with quality issue

● Work with Process team on in-process audit and FQC audit

Requirements:

● Minimum Diploma in Manufacturing /Quality Engineering

● At least 1 year of relevant working experience in Electronics Product Manufacturing environment

● Control of Supplier Quality Assurance (SQA)

● Quality control of in-coming, in-process and out-going products

● Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement

● Able to understand IPC requirement in PCB Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

● Able to converse with the China suppliers

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

As a Junior Field Engineer at MyRepublic Broadband Pte Ltd, you will play a crucial role in expanding our presence in the market, focusing on Information and Communication Technologies (ICT) and Telecommunications. FRESH GRADUATES ARE ENCOURAGED TO APPLY

How you’ll contribute to MyRepublic’s success:

Job Description

• Provide technical service and customer support during field visits
• Perform onsite installation, troubleshooting, maintenance, testing and verification tasks as provided in work order
• Recommend customers with solution to resolve and enhance customers’ network and infrastructure
• Work closely with Sales Team and Post Sales Team to ensure maximum success rate, reduce repeat visits
• Drive service success that improves customer satisfaction, maximizes customer retention with superior customer experience
• Build positive relationships with customers
• Produce timely and detailed service reports

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organization that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work.

In addition to the standard leave entitlements, we offer:

• 1 day of wellness leave every quarter for you to take or your health and wellbeing and explore your personal passions.
• 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We think you’ll fit in great with us if you:

• Fresh Graduate from Polytechnic, Diploma or higher in Telecommunications, ICT, Networking and IT related discipline.
• Interested in field services work at customer's site.
• Keen interest to learn and pick up knowledge of various common commercial brands of network related hardware (eg. CISCO, Ubiquiti, ASUS, etc)
• Keen Interest to pick up fibre network setup
• Keen Interest to pick up VOIP, SIP services
• Keen Interest to pick up Firewall, L2, VPN, and other network solution
• Self-starter to deliver the desired customer service experience
• Ability to work alone without minimum supervision
• Ability to work on standby shift duties (on emergency call service)

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

• Network engineers shall support System Administrators in day to days operations, such as Data Center & network system health checks, network configuration & firmware upgrades, patch record management and serve as Point of Contact for visitor to IT Room.
• Monitor DC temperature and energy consumption of all facility infrastructure components such as power distribution units and computer room air conditioners unit using Data Centre Infrastructure Management tools in place.
• Monitor network devices health status using a network health monitoring tool in place.
• Assist SA in performing scheduled system health check on standalone networks.
• Report any anomaly in readings based allocated baseline or system hardware failure to SA.
• Contacting maintenance team and be the point of contact on site.
• Log finding in the infrastructure health check register.
• Work with tech support team to perform port security lifting on network devices.
• Configure network devices based on given template.
• Verify and ensure network patch details are updated and labeled accurately as indicated.
• New network faceplate and patch cables laid must be updated.

Requirements:

• Degree or diploma in computer science or IT.
• Minimum 1 year exp in Network engineering in Data center environment.
• comfortable for non Camera Phone environment.