Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Administer Office 365 services, manage user accounts and licenses, and ensure data compliance.
• Configure and manage Microsoft Defender and ThreatLocker to protect against malware and manage application security.
• Manage and secure employee devices using Intune, policy deployment, app management.
• Administer Azure AD and manage cloud identities, along with SharePoint and Exchange services in the cloud.
• Manage FortiGate firewall settings, oversee VPN configurations with FortiClient.
• Configure and maintain Aruba Instant On for reliable wireless connectivity.
• Oversee Cloudflare WAF settings to secure web applications against threats and DNS management.
• Support and troubleshoot Windows 11, including system errors, compatibility issues, and hardware integration; manage updates and configurations.
• Manage server operations using VMware vCenter, including virtual server instances, performance monitoring, security policies, backups, and disaster recovery.
• Utilize IT ticketing systems to manage user requests and track resolution progress.
• Monitor and analyze security events using Log360 SIEM.
• Support Microsoft Teams for communication, and develop workflows and apps with Microsoft Power Automate and Power Apps.

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

· Bridges the gap between business needs and technical solutions: Understands business requirements and translates them into feasible and effective technical solutions that align with the overall IT strategy.

· Designs and defines the technical architecture: Creates blueprints for system components, integrations, and data flows, considering scalability, security, and performance.

· Evaluates and selects technologies: Researches and recommends appropriate technologies and tools based on project requirements, budget, and existing infrastructure.

· Provides technical guidance and expertise: Mentors and guides developers and engineers on implementing the chosen architecture and technical solutions.

· Stays up-to-date on emerging technologies: Continuously learns about new technologies and trends to keep solutions modern and efficient.

· Blends traditional and agile project management methodologies: Adapts planning, communication, and team management approaches to suit the project's needs. May utilize iterative cycles and continuous improvement within a defined scope and timeline.

· Focuses on project delivery and stakeholder satisfaction: Ensures projects stay on track, meet deadlines, and achieve desired outcomes while managing stakeholder expectations and addressing their concerns.

· Leads and manages project teams: Collaborates with developers, engineers, analysts, and other stakeholders to execute project tasks effectively, managing resources and resolving conflicts.

· Monitors and controls project risks and issues: Proactively identifies potential issues, develops mitigation strategies, and tracks progress towards resolution.

· Maintains project documentation and reports: Tracks progress, budget, and resource utilization. Prepares reports for stakeholders and keeps everyone informed.

· Communicates effectively with all stakeholders: Clearly conveys project goals, progress, and challenges to both technical and non-technical audiences.

Qualifications:

· Tertiary qualifications in Computer Science, Information Technology or related degree;

· At least 8 - 12 years’ experience in developing, implementing and maintaining IT systems;

· Self-motivated, driven, a good team player and strong ability to multi-task;

· Excellent verbal, written communication and interpersonal skills.

Job Responsibilities:

On-Site Assistance: Provide technical support and issue resolution for Ella installations and upkeep directly at client sites.

Setup and Configuration: Deploy and set up Ella systems at client premises, ensuring seamless operation and optimal performance. Client Training: Educate clients and end-users on product functionality and maintenance procedures.

Technical Documentation Management: Develop and update comprehensive technical documents, such as installation manuals and troubleshooting guides.

Remote Assistance: Deliver remote support as needed to address technical issues promptly.

Quality Assurance Oversight: Execute quality assessments to ensure installations and repairs align with company standards and meet client requirements.

Feedback Coordination: Gather and convey client feedback to product development and engineering teams for continual product enhancement.

Travel Requirement: Undertake travel to client locations as necessary, adapting to diverse work environments.

Safety Compliance: Adhere strictly to safety protocols and regulations during on-site work, emphasizing safety as paramount.

Job Qualifications:

• Bachelor's degree in Electronics Engineering or equivalent practical experience.
• Minimum of 3 years in field engineering or a similar technical capacity. Strong problem-solving acumen and quick-thinking abilities. Outstanding communication and interpersonal aptitude.
• Possession of a valid driver's license and readiness to travel.

We are looking for an experienced senior engineer to be part of the team that design, build and maintain a robust security services platform on Cloud environments. The candidate will be a key technical lead within the Cloud platform team in our System Integration business unit. He will be responsible for the architecture, design, implementation, and maintenance of a cloud-based security platform that meets ISO27001 and SOC2 compliance requirements. The ideal candidate should have hands-on experience in DevSecOps, cloud operations, and the ability to design and implement complex cloud solutions.

Key Responsibilities:

• Work with the Cloud Technical Committee to establish Ensign’s cloud platform architecture and framework for running cloud services
• Collaborate with customers, stakeholders, and cross-functional teams to identify business requirements, design solutions, and create technical architecture and implementation plans
• Take part in reviewing, establishing and refactoring of the polices and framework for the governance of the cloud platform's usage
• Architect, design, and implement a secure and scalable cloud platform for providing security services such as identity and access management, network security, application security, and data protection
• Develop product roadmap for future enhancements of Ensign’s cloud platform
• Develop and maintain technical documentation, including architecture diagrams, design documents, and SOPs to ensure the platform meets compliance requirements
• Design and implement DevSecOps processes for continuous delivery and integration of security services to cloud environments
• Implement and manage cloud infrastructure and services, including virtual machines, containers, networking, and storage services on AWS, Azure, and GCP
• Ensure the platform meets industry standards for security and compliance, such as ISO27001, SOC2, and GDPR
• Provide technical leadership and guidance to the team, including mentoring junior staff, performing code reviews, and ensuring quality control of deliverables
• Participate in technology evaluations and recommendations to ensure the security platform is using the latest cloud technologies and best practices
• Develop and implement disaster recovery and business continuity plans for the security services platform

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related field
• Minimum of FIVE (5) years of experience in designing and implementing cloud-based solutions on AWS, Azure, and GCP
• Hands-on experience in DevSecOps, cloud operations, and cloud security best practices
• Strong knowledge of security technologies such as identity and access management, network security, application security, and data protection
• Experience in developing and maintaining technical documentation and implementing compliance requirements such as ISO27001, SOC2, and GDPR
• Excellent communication skills, with the ability to communicate technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills, with the ability to work independently and as part of a team
• Possess cloud certifications such as AWS Solutions Architect Associate, Azure Administrator Associate or GCP Associate Cloud Engineer
• Expert-level cloud certifications such as AWS Solutions Architect Professional, Azure Solutions Architect Expert, or GCP Professional Cloud Architect are a plus

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Responsibilities:

• Translate software requirements based on business logic into concise programming code for new application
• Perform code maintenance for existing applications
• Increase program efficiency and adapting to new requirement, as necessary
• Work with team to plan program code enhancements and changes
• Conduct feasibility study on upcoming SIEM technology
• Work closely with clients and team members to understand the departmental stakeholder requirements that drive the analysis and design of quality technical solutions
• Responsible for the design and implementation of applications’ build, release, deployment, and configuration activities
• Work with internal business partners to gather requirements, prototyping, architecting, implementing/updating solutions, building and executing test plans, performing quality reviews, managing operations, and triaging and fixing operational issues
• DevSecOps Engineers require the ability to interact, develop, engineer, and communicate collaboratively at the highest technical levels with clients, vendors and partners
• Participate actively in any ad-hoc projects and tasks as assigned by your supervisor

Requirements:

• Some experience and proficiency in Python or Java would be advantageous
• Working knowledge of database in MS SQL or any RDBMS
• Must be able to adjust to constant business change; common types of changes include new requirements, evolving goals and strategies, and emerging technologies
• Familiar with Microsoft Windows operation and development
• Working knowledge in IP data networks
• Good team player
• Good Communication and writing skills
• Demonstrated ability to work with people at all levels within an organization.

Our Infrastructure team works closely with other security consultants to deliver security projects solving challenges and improving security posture for our customers. You will play a part in the team to research, design, architect and implement secure architectures in both Cloud and Onprem Infrastructures to meet performance, reliability, availability and scalability standards. The team adopts DevOps practices using IAC with CI/CD pipelines to improve the agility, consistency and governance of project implementations.

If you are someone with a strong passion in cloud technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's cloud & onprem network and infrastructure.
• Maintain understanding of the architecture and work with security team to deliver the required applications and integrations.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Develop and maintain code to automate infrastructure for build and maintenance, managing network connectivity, security rules, compliances, cloud images etc meeting security and auditable standards.
• Managing of virtual network appliances and patch management infrastructure for Linux and Windows.
• Support vulnerability assessments by reviewing and providing remediation to the security hardening of the resources.
• Support resource management in the environment helping in cost optimization.
• Involvement in improving and evolving workflow, processes and best practices to increase system maintenance efficiency and security standards.
• Sharing of knowledge through technical documentation, knowledge based articles and sharing sessions with fellow peers in the team.
• Collaborate with relevant parties and provide consultation as a Subject Matter Expert (SME) to deliver final project outcome.

Requirements

• At least 3 years of experience in AWS, Azure and/or GCP, implementing, administrating and managing cloud network and resources (e.g. virtual load balancers, scaling groups, databases, native resource monitoring, backup and recovery, lambda, functions, pub/sub etc)
• At least 2 years of experience in Windows and RedHat Enterprise Linux configuration and troubleshooting
• Working experience in network firewalls and web proxies
• Working experience in powershell, bash and/or python scripting
• Working experience in DevOps/DevSecOps, CI/CD, Ansible, Terraform, Packer or equivalent would be an advantage
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, Google Cloud Associate Cloud Engineer, equivalent or more.
• Professional certificates in Cisco Networking, VMWare, RedHat, MCSE, or equivalent will be an added advantage
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS or ISC2 would be an advantage

Our Infrastructure team works closely with other security consultants to deliver security projects solving challenges and improving security posture for our customers. You will play a part in the team to research, design, architect and implement secure architectures in both Cloud and Onprem Infrastructures to meet performance, reliability, availability and scalability standards. The team adopts DevOps practices using IAC with CI/CD pipelines to improve the agility, consistency and governance of project implementations.

If you are someone with a strong passion in cloud technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's cloud & onprem network and infrastructure.
• Maintain understanding of the architecture and work with security team to deliver the required applications and integrations.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Develop and maintain code to automate infrastructure for build and maintenance, managing network connectivity, security rules, compliances, cloud images etc meeting security and auditable standards.
• Managing of virtual network appliances and patch management infrastructure for Linux and Windows.
• Support vulnerability assessments by reviewing and providing remediation to the security hardening of the resources.
• Support resource management in the environment helping in cost optimization.
• Involvement in improving and evolving workflow, processes and best practices to increase system maintenance efficiency and security standards.
• Sharing of knowledge through technical documentation, knowledge based articles and sharing sessions with fellow peers in the team.
• Collaborate with relevant parties and provide consultation as a Subject Matter Expert (SME) to deliver final project outcome.

Requirements

• At least 3 years of experience in AWS, Azure and/or GCP, implementing, administrating and managing cloud network and resources (e.g. virtual load balancers, scaling groups, databases, native resource monitoring, backup and recovery, lambda, functions, pub/sub etc)
• At least 2 years of experience in Windows and RedHat Enterprise Linux configuration and troubleshooting
• Working experience in network firewalls and web proxies
• Working experience in powershell, bash and/or python scripting
• Working experience in DevOps/DevSecOps, CI/CD, Ansible, Terraform, Packer or equivalent would be an advantage
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, Google Cloud Associate Cloud Engineer, equivalent or more.
• Professional certificates in Cisco Networking, VMWare, RedHat, MCSE, or equivalent will be an added advantage
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS or ISC2 would be an advantage

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Roles & Responsibilities

Responsibilities

• Maintain a deep understanding of DevOps practice, tools, and their architecture for on-premise and cloud projects delivery. (i.e. Ansible, Chef, Puppet, UIPath, Jenkins, Git, CodeCommit, Terraform, Packer, CloudFormation, Pulumi)
• Drive adoption of DevOps and Automation lifecycle with proper processes and versioning control.
• Implementing DevOps platform with best practices and framework for continuous delivery pipeline; meeting customer environment security requirements.
• Work closely with project leads to understand existing processes, issues, or requirements for DevOps practice adoption in different key areas. (i.e. Application Delivery, Application Integration, Infrastructure as a Code, Security Assessment and Remediation)
• Analyze, measure, and prioritize requirements for delivery.
• Develop playbooks, automation scripts, workflows for discussion and recommendation to meet the delivery requirements in sprints.
• Plan, develop, test, and implement the basic structure to aid project members in DevOps adoption in delivery of identified project requirements.
• Mentor and guide project engineers during their implementation and their continual practice during operations.
• Maintain DevOps technology stack for practice and training purposes (i.e. GIT, Kubernetes, OpenShift, Ansible, UIPath)
• Does active research on the new and emerging DevSecOps trends, practices, and technologies to meet market changes.
• Maintain strong interest and keen understanding of cybersecurity solutions and their delivery formats to customers.

Requirements

• Degree in Engineering, Computer Science/Information Technology or its equivalent;
• At least 5 years of experience in leading technical requirements and team for delivery as a technical lead;
• At least 3 years of experience and proficiency in DevOps and automation technologies;
• Able to demonstrate architecture and delivery principles for three or more of the following technologies or similar i.e. Ansible, Chef, Puppet, UIPath, Jenkins, Git, CodeCommit, Terraform, Packer, CloudFormation, Pulumi, Docker, Kubernetes, OpenShift
• Strong Linux and Unix operating system experience
• Excellent communication / stakeholder skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus;
• Demonstrated ability to work with people at all levels within an organization;
• Thrives in ambiguous and complex environment with ability to analyse, make decisions and overcome show-stoppers/difficulties

Job Description Summary

Our Security Solutions team works closely with other security engineers to deliver security solutions to the project for our customers. You will play a part in the team to research, design, architect and implement security solutions such as Endpoint Protection, Endpoint Detection and Response (EDR), SIEM, SOAR, Threat Intel Platform, etc.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security solution platforms.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Develop and maintain automation infrastructure for build and maintenance of security solutions
• Managing of security solutions, including patch management such security solutions.
• Support vulnerability assessments by reviewing and providing remediation to the security hardening of the security solutions.
• Involvement in improving and evolving workflow, processes and best practices to increase system maintenance efficiency and security standards.
• Sharing of knowledge through technical documentation, knowledge based articles and sharing sessions with fellow peers in the team.
• Collaborate with relevant parties and provide consultation as a Subject Matter Expert (SME) to deliver final project outcome
• Reviewing and finetuning firewall rules and IPS signatures for enhanced security controls
• Test and update Endpoint Protection and EDR signatures
• Extracting quarantined malware for reverse engineering
• Creating and maintaining EDR blacklist
• Onboarding new log sources to SIEM and Data Lake
• Crating and maintaining log parsers / data flow for onboarded logs

Requirements

• At least 3 years of experience in providing technical support and administration of the security solutions (Endpoint Protection, EDR, SIEM, SOAR, Threat Intel Platform, etc)
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as SIEM Certified Administrator, SIEM Certified Architect, SOAR Certified Administrator, equivalent or more.
• Professional training or certificates in Splunk, McAfee, Carbon Black, Anomali, RSA SecurID will be an added advantage
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications

Job Description

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Salary: Basic $9,000 - $10,000

Time: Monday - Friday (9am to 6pm)

Location: Jurong East

Responsibilities:

Technical + Junior management role

• Includes but is not limited to ticket handling, resource allocation, technical advisory and resolution, etc.
• Assist the Tier 1 Engineer in resolving the technical challenges. Guide/Mentor the Tier 1 Engineer for ticket closure and our best practices.
• Undertake tickets that are beyond the capability of Tier 1 Engineer.
• Validate and reject/approve Tier 1’s MOP to ensure the contents are appropriate and address the intent.
• Undertake the patching for products that are new to the team. Empower Tier 1 Engineer with the knowledge for future undertaking.
• Devise technical propositions with validation to address highly challenged situations.
• Minimum Cisco CCNP (12 months upon onboarded) and Alcatel ACSE certified.
• Pick up new skillset for work requirements.
• Co-train the Tier 1 Engineers to align and upskill the team’s technical competency.

Technical Competency

Tier 2 must be skilled in the following:

Products Knowledge

• Cisco Routers, Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISE, Cisco wireless, Cisco Firepower, SolarWinds, Alcatel Switches, and Smart Licensing (air-gapped environment).
• I/O Modules, SSO, RPR, Sup Replacement with zero downtime, etc for the abovementioned products.

Hands-on Skillsets

Hardware Issue / Patching / Vendor Engagement

• Provide remote or physical onsite support to rectify the technical issue.
• Understand the escalation process well enough to provide timely and accurate support to the team members.

Troubleshooting Skillset

Strong troubleshooting Knowledge in:

• Strong technical competency. Able to resolve 70% of the tickets undertaken.
• VLANs (Access/Trunk/Native VLAN), Spanning tree protocols (802.1d and 802.1w).
• First Hop Redundancy Protocols (HSRP, VRRP – with and without object tracking).
• EtherChannel/Port Channel/virtual Port Channel (vPC), Port Security, Local SPAN.
• IP Routing (Static routing, OSPF, EIGRP, and BGP) for VRF and non-VRF routing.
• Tunnelling Protocols (GRE, IPSEC), IP MTU, IP MSS o Intermediate understanding of Multicast (PIM-SM) – Able to explain the functional components of PIM-SM. Able to troubleshoot MSDP issues and devise a plan to restore the multicast flow.
• VRF-based troubleshooting for IP routing and Multicast.
• ACL, AAA, 802.1x, Radius and TACACS+.
• NTP, Syslog, local logging.
• SNMPv2 & SNMPv3 – SNMP polling vs trap.

Mastery of New Technology

• Mastery of Cisco Firepower (FMC, FTD, and FDM) for Day 2 function

- Able to perform image software of Cisco FMC, FTD, and FDM (all in standalone and HA configuration). Backup and restore config. Understand and able to deploy basic firewall rules.

- Understand and able to execute license transfer for Firepower and other Cisco equipment (Understand Traditional License vs Smart Licensing – air-gapped environment (SLR, PLR)).

• High-level understanding of Cisco ISE for 802.1x and AAA

- Able to infer based on technical assessment if the issue is related to network devices or Cisco ISE.

- Able to articulate the function of 802.1x and AAA in an operational or failure state.

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Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

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We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Key Responsibilities

• Perform implementation, maintenance, support and operation of the project's security monitoring use cases
• Maintain understanding of the architecture and work with security team to understand the use cases to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Adhere to established change management process and other service management process in day-to-day tasks
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Review, propose and generate dashboards and reports to automate monitoring of systems and log and threat intelligence feed ingestion, and reduce low value event escalations
• Build rules and intelligence to detect threats in all monitored assets
• Implement and devise detection method of such threats in our security operations through SIEM use cases etc
• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Review and update data enrichment, including use of threat intelligence to enhance fidelity of detection
• Review and maintain UEBA data sources and use cases

Requirements

• 1- 2 years of experience in security operations in a SOC environment
• 1- 2 years of experience in creating, finetuning and maintaining correlation rules and SIEM dashboards
• Working experience in Regex and/or scripting
• Strong critical thinking / contextual analysis abilities
• Strong investigative and analytical problem solving skills
• Stakeholder management
• Meticulous with an eye for details
• Product certification such as Splunk Enterprise Certified Administrator or equivalent
• Professional certification such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage
• Good understanding of whole of government environment would be an advantage

Responsibilities

• Perform systems health check and first level troubleshooting
• Implementation of patches and validation after patching
• Work with the next level for problem resolution

Requirements

• Minimum ITE in electrical/electronic engineering, computer science or related discipline
• Good communications and written skills
• Good problem-solving skills
• Ability to work in a team and independently

Preferred Skills /Qualities

• IT Infrastructure knowledge (Computer Systems, Operating Systems, Networks)
• IT Industry certification –CCNA, ITIL or equivalent (preferred)

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Responsibilities

1. Developing and implementing mechanical designs and welding procedures for new products or product improvements.
2. Analyzing and troubleshooting mechanical and welding problems, and recommending appropriate solutions.
3. Conducting tests and experiments to validate designs and procedures.
4. Managing projects and coordinating with cross-functional teams to ensure timely completion of tasks.
5. Providing technical support to production teams and assisting with equipment maintenance and repair.
6. Mentoring and training junior technicians and engineers.

Requirements

1. Strong knowledge of welding processes, metallurgy, and welding standards.

2. Excellent problem-solving skills and the ability to work independently or in a team.

3. Good communication and interpersonal skills to collaborate with colleagues and stakeholders.

4. Familiarity with relevant regulations and safety requirements.

Roles & Responsibilities

1. Oversee overall logistic operations

2. Schedule of time in and time out of vehicles daily

3. Ensure that vehicles are timely delivered to customers

4. Welding jobs

5. Producing and manufacturing of Company’s products

6. Ensure that all workshop workers are adhere to safety standards

7. React in time for emergencies; for example non-delivery and accidents, and report to the management immediately

8. Assist in all logistics matters

9. Any other duties as may assign from time to time

• Develop test plan and work with designer on Design for Test.
• Develop test programs and design test hardware for new products; the solutions must be affordable and yield
  high test coverage.
• Support Product Qualification Process
• Support bench validation and characterization.
• Support test platforms migration to in house test platform to attain low test cost and address test setup
  capacity constraints.
• Perform yield analysis and contribute to test process improvements.
• Provide remote debug and technical support to offshore factory sites.
• Available for business travel upon request.
• Other duties may be required.

The SIEM engineer will architect, implement, and maintain various SIEM solutions for our customers to support our security analysts. This role will primarily setup, maintain, and enhance various SIEMs.

• Configure and administer the SIEM to support the needs of SOC.
• Responsible for maintaining the health of the SIEM tool and ensuring agreed uptime of the respective platform.
• Perform regular patching and version upgrades on the SIEM platform.
• Configure respective parsers, forwarders (engage principal vendors if needed) to integrate various log sources with SIEM platform for log monitoring.
• Research, build, and maintain detection capabilities for the latest threats across SIEM, log analytic, and security tool platforms.
• Ensure real time data and Configuration replication between Primary and DR sites.
• Integrate data feeds (logs) into SIEM/Splunk from on-premises and cloud deployed devices and applications.
• Explore leading cybersecurity products. Work with 3rd party security consultants and service providers to ensure all security aspects are covered. Operate security solutions such as SIEM, PAM, EDR, IDS/IPS and Web Application Firewall while ensuring compliance to regulatory standards and procedures.
• Security Automation: Automating processes using well-known frameworks such as PowerShell, Python, Bash, etc. As well as SOAR build out. (look like using AWS lambda to integration (CloudFront/WAF/ALB) and automating your work.)
• Continuous Monitoring: Management AWS Guard duty and intrusion detection, User Behavior, and other security monitoring.
• Support the SOC Analysts in the use of the toolset and with investigations to establish the facts surrounding potential suspicious activities and to understand the impact and possible risks associated.
• Creation, amendment, tuning and supporting the engineering of advanced or complex protective monitoring use cases.
• Provide security consultancy to other internal teams for matters relating to the SIEM.
• Troubleshooting complex issues that may occur within the SIEM and resolving them with the help of vendor support
• Advise clients of security standards, best practice and solutions relating to SIEM and SOC solutions.

Requirements

• Advanced knowledge and experience of Cyber Security and evidence of working as a SIEM Engineer with previous experience of the software, including architectural design, configuring, operating and problem-solving activities.
• A good understanding of implementing use cases and operational models or specific security solutions to meet the customer’s requirement and understand how SIEM solution
• Hands-on experience in a two or more of the key security domains such as: security operations (SIEM, EDR, vulnerability management), Cloud security, Data security, Identity and access management, and secure software development lifecycle
• Knowledge of networking and AWS/Azure Cloud Security practices and tools.
• SIEM related certifications for Administration, implementation, deployment, architecture.

Key Responsibilities:

• Perform administration, support and operation of the project's security solution platforms and supporting infrastructure, focusing on Privileged Access Management (PAM), Network Intrusion Prevention System (NIPS), Wireless Intrusion Prevention System (WIPS), Network Access Control (NAC) and common systems (Windows and Linux OS, System Monitoring, Backup, Hypervisors and SAN Storage).
• Prepare professional reports and slide decks for submission to client on operational status
• Attend operational meetings with client
• Maintain and update documentation for operations, including asset lists, account lists, DR and health check plans
• Identity, evaluate and recommend enhancements to operational processes and procedures.
• Execute changes in accordance with the established change management process
• Support key activities including execution of BCP and DRP
• Implement approved service requests from the client within required timelines
• Support vulnerability assessments and remediate findings
• Support investigation of security incidents

Requirements:

• At least 5 years of experience in mid-sized Day 2 operations, out of which at least 2 years in providing technical support and administration of the focused security solutions
• At least 2 years of experience in supporting common systems and infrastructure is preferred
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Positive working attitude and a team player
• Strong interpersonal and communication skills, as this role entails 50% of time in client premises

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.