Job Roles and Responsibilities:

· Interacts closely with Client/Customers regarding their technical questions.

· Supervised daily operations in the laboratory and ensures that all activities are align with the required standard/specifications and safety protocols.

· Prepares report on all laboratory tests, this include analysis and interpretation of the results.

· Contributes in business development opportunities for new services or new methodologies.

· Willing to conduct various laboratory tests (if necessary) I.e. Triaxial test, Consolidation test, resilient modulus test and soil classification test.

· Maintaining the equipment, ensures all equipment are calibrated with required accuracy and functioning properly.

· Ensures all the report are submitted to client as per scheduled deadlines.

· Monitor the status of all received sample from sample preparation to report submission.

Job Requirements:

· Bachelor’s degree in Civil Engineering, Geotechnical or a closely related field.

· Ability to work independently and as part of a team.

· Strong understanding of soil mechanics principles and behavior.

· Proficiency in Microsoft office specially at MS Excel.

· No experience but have strong knowledge/interest in geotechnical materials are welcome to apply.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

1) Oversee Project , liaise with Qualified Persons/Architecs , contractors

2) Technically competent

3) Plan and oversee project schedule

4) Attend to site meetings as and when required

5) Update superior site progress

Requirements

1) minimum 5 years experience in related field

2) Minimum Degree holder in related field

• Identifying deficiencies in mechanical processes and developing improvements

• Designing and developing prototypes

• Analyzing and testing prototypes and each revision of a device

• Supervising the development of computer-aided design (CAD) project drawings from junior team members

• Developing, initiating and managing all phases of projects

• Preparing documentation of critical analysis and providing suggestions for correcting errors

• Collaborating with Production Managers for proper allocation and tracking of resources

• Assist PM in project planning & execution.
• Handle technical matters such as preparing method statements, construction program, shop drawing, & other submissions related to project.
• Liaises with clients, consultants, contractors and government authorities.
• Other works assigned managers
• Degree in Civil Engineering
• Min 2 years of relevant working experience
• Knowledge in CAD
• Class 3 driving license
• Able to work independently
• Familiar with road work construction field
• Responsible for all on-site technical and engineering matters.
• Ensure works carried out meet company’s quality standards & contractual requirements.
• Involved in project planning, monitoring project progress and schedule.
• Including prepare work plan, schedule, preparation all the related work procedure/method statement, job safety analysis, technical clarification , resources management and procurement arrangement .
• To co-ordinate with the client, consultant, sub-contractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• Include attending all progress meeting.
• Assisting Project Manager in monthly progress claims and monthly progress reports.
• Ensuring supervisors, foremen, workers and sub-con meets client & regulatory work requirements.
• Ensuring Environmental, Safety and Health practices are carried out at all times.
• Other ad-hoc duties assigned from time to time
• Able work long hours.

Engineer

Report to Project Manager , the engineer has the following responsibilities :

· Assist the project manager in project planning , all on-site technical / engineering matter and authority submissions

· Assist the project manager in managing and implementing the quality , environmental, health and safety (QEHS) management system of PIKASA BUILDERS PTE LTD on site.

· Supervise and monitor projects are carried out in accordance to operating procedures , quality standards and contractual specifications

· Monitor progress of works and site activities to ensure adherence to project timeline

· Conduct on site investigations and analyze data ( maps, reports, test, drawing etc)

· Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications

· Responsible for all inspection activities carried out at work site

· To update all structural / architectural and M&E progress with scheduling tools

· To prepare and submit shop drawing / material /MOS monthly progress claims and PM report

· To analyze customer complaints and provide advise and resolve problems creatively.

Requirement and Skills

Possess a Bachelor Degree in Civil or Structural Engineering

Proficient in MS Office , Auto Cad

Good analytical, supervision and communication skills

5 years of experience in Building Engineering projects including New Build

Experienced in LTA project is an advantage

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Quality & Product Engineering diverse team of talent. You will be responsible for Quality control for Facilities and Fab use - UPW, Chemicals, wafers, Fab Environment and Incoming quality check of materials.

What you will be working on:

• Liaise and support fab engineering modules on requirements for ad-hoc requests
• Communicate to end user and follow up for OOC/OOS issues
• Manage, maintain and verify functionality of equipment and perform troubleshoot where required
• Responsible and accountable for work quality and integrity in all assigned tasks
• Participate in continuous improvement programs/ initiate action for continuous improvement in work processes, safety and quality standards
• To monitor and improve the performance of analytical tools and methods for analysis
• Responsible for safety and housekeeping of Lab work areas and environment
• Update in meetings for Pre alert/ Out of control/ shutdown cases
• Update and maintain documents for Lab operation and analytical tools
• Update and reporting of lab operation and issues
• In charge of arrangement for Lab manpower
• Internal audit of lab

More About You:

• Degree in Chemistry/ Material Science or equivalent
• 1- 3 year experience in semiconductor, manufacturing, Chemical Lab or/ and quality related experience preferred
• Basic to intermediate knowledge of analytical techniques
• Knowledge of Microsoft Excel, Win Word, Powerpoint, Tableau and Excel VBA
• Knowledge of requirements IATF16949, ISO17025, ISO 14000, OSHA 18000 will be an added advantage

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Quality & Reliability Engineering diverse team of talent. You will be responsible for end-to-end notification and communication process on product and process changes.

What you will be working on:

• Responsible in managing the end-to-end notification and communication process on product and process changes.
• Responsible in ensuring that changes are effectively communicated to customers through working with various stakeholders including the account facing teams & process owners.
• Be the Facilitator of engineering change requirements to ensure that both internal and customer requirements must be met.
• Manage the ECN scorecards with respect to implementation and closure with the relevant stakeholders.
• Tracking implementation progress and reporting back to management.
• Be the Facilitator for customer concessions and work with internal stakeholders/customers until concession closure.
• Participates in inter-departmental cross-functional projects.
• Analyzing common problems / root causes with possible suggestions for further improvements.

More About You:

• Degree in Chemical Engineering / Chemistry / Materials Science / Physics / Electrical & Electronic Engineering or equivalent.
• Minimum 3 years of relevant experience in semiconductor or automotive industry.
• Preferably with experience in SPC tool.
• Preferably with experience in Change Management & Concession Management

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Milestone 1. To provide technical expertise and solution consultancy for system migration on AFE systems such as Radio Switch, Radio integration, Mux deployment, Power system and deep knowledge on Gov comms operation routine and setup. Scopes Include and not limited to sites surveys, working out ICIT solutions and console placement.

Milestone 2. To supervise installation and setup in accordance to ICIT design. Ensure installation is carried out with minimum operations impact.

Milestone 3. To conduct system testing and assist system acceptance test with end user.

Milestone 4. To provide info and assist in completing Installation control documents and acceptance test plan.

Contract: 1 Year, potentially extendable

Qualifications:

1. 10+ years of experience in dealing with AFE system.

2. Proven ability to understand customer needs and provide appropriate technical solutions.

3. Strong communication skills to explain technical concept to our customers.

• MNC Company
• Salary $3500 - $4500 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• To supervise, execute and coordinate project activities together with a group of Engineers and Technicians leading to successful project completion
• Monitor and control project on schedule, within budgeted cost and quality standards
• Work closely with consultant/owner to ensure project is delivered according to requirements
• To perform system programming and troubleshooting during project implementation
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Windows and Linux Engineer

Job Role/Level Engineer, System Engineering

Mandatory Skills Red Hat Enterprise Linux (RHEL)

Preferred Skills Azure, VMware

Brief Job Description

• Plan, execute, monitor and control the various technical aspect of the project.

• Manage or participate in new setup or upgrade of system/network infrastructure projects.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Perform and manage routine preventive maintenance and operational activities

• Provide project documentation and reports

• Diagnose and rectify technical issue

• Managing and Operating Red Hat Linux, Windows VM Infrastructure

o Installation/Configuration/Hardening/Maintenance/Patching

o Maintain System Security

o Advanced Troubleshooting

o Performance Tuning

o Capacity Management

o Preventive/Proactive Support

o Incident/Change/Problem Management

o Provide system administration support and guidance for development team’s app configuration tasks

o Veritas Clustering Setup on RHEL VM would be added advantage

o Chef Automation would be added advantage

o AWS EC2 maintenance

• Managing and Operating VMware vSphere IT infrastructure

Other IT Infrastructure Related Tasks

• Red Hat Enterprise Linux (RHEL) and Windows Administration

• Professional understanding of networking related to RHEL and Windows

• Professional understanding of SAN Storage related to RHEL and Windows

• AWS Certified Solution Architect will be an advantage

• Good understanding of large Data Center Facilities operation

• Hands-On experience supporting various Infrastructure agents like NetBackup

• (Mid-Level) vSphere 7.x.

• Cross-team collaboration with storage, network, security and application delivery

• Technical leadership quality to handle technical challenge and sensitive situations

• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

• Strong communications skills

• Excellent spoken and written English communication skills

Candidates with at least 1 year of relevant experience in RHEL preferred.

Candidates with some work experience and possess exposures/ knowledge in RHEL are welcome too.

Service Engineer

Basic up to $4300

5 days work

Location: Tuas

Key Responsibilities:

* Install, maintain, and repair automatic and manual welding machines and/or CNC Machining

* Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.

* Conduct preventive maintenance and calibration of equipment to ensure optimal performance.

* Resolve production technical concerns and requirements.

* Provide in-house training on the proper use and maintenance of equipment.

Requirements:

* Proven experience as a Service Engineer or similar role in the O&G industry

* Experience in Fronius machines is a bonus.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Desired:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Good to have experience in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• The Mixed-Signal IC (MEMS Interface) Design Engineer will be responsible for the design and development of capacitive and/or piezoelectric MEMS interface ASICs, including the required amplifiers, ADCs, filters and control logic, with characteristic high impedance inputs, ultra low power, low noise circuits etc .
• The responsibility of the Mixed-Signal IC Design Engineer includes scheduling, design, simulation and layout of mixed-signal circuit blocks, including pre- and post-silicon verification.
• It is also expected that you will conduct periodic design reviews, including with application engineers.
• It is also expected that you will support test development and product development teams in bringing projects to production.

Requirements:

• PhD/Master’s Degree in Electronics/Electrical Engineering.
• Minimum 6 years’ experience in Analog or Mixed-signal IC design.
• Very good knowledge of CMOS processes.
• Highly proficient in analog and mixed-signal IC design EDA tools.
• Experienced in analog and mixed-signal circuit designs, such as regulators, DC-DC converters, low-power, low-noise biasing circuits and amplifiers, sigma-delta modulation and ADCs, etc
• Experience in design of high resolution, low power sigma-delta modulation preferred.
• Experience in design of ultra low power ADC preferred.
• Skilled in laboratory testing of IC prototypes.
• Knowledge of Linux operating system required.
• Experience in MEMS interface ASIC design advantageous.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Engineer, R&D (Color, Material, Finishing) in Singapore. The position will be based in our HQ in Ang Mo Kio.

As a Senior Engineer, R&D (Color, Material, Finishing), you will:

Responsible for the industrialization of Color, Material, Finishing (CMF) for consumer/industrial product, and work with customer and vendors to develop state of the art cosmetic finishes.

The key responsibilities are as below:

• Perform industrialization of CMF from conceptual design/prototype to mass production.
• Work with the R&D team and part suppliers throughout the product development cycle in a fast-paced environment.
• Explore and develop cosmetic finishing processes with vendors.
• Support mechanical product design in areas of plastic injection parts and sheet metal stamping parts.
• Review and evaluate vendors for performance.
• Lead project discussions as and when required.
• Perform any other duties as assigned by the Company.

What skills and experiences are we looking for?

• Candidate must possess at least a Degree in Mechanical Engineering or equivalent.
• At least 5 years of working experience in mechanical design, preferably working with Vendors.
• Experience in CMF-related role, minimally 3 years of experience.
• Quality Assurance / Mechanical Procurement background will be an added advantage.
• Extensive knowledge and experience in painting, anodizing, silk-printing, IMD, VM and other seconding processes is preferred.
• Plastic/ Metal parts design background with good understanding of appearance/cosmetic requirement.
• Knowledge in plastic Injection, metal die casting, metal stamping are added advantages.
• Familiar with CAD tools, such as Pro Engineer and Solid Designer.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Job Description:

• Collaborate with other developers and engineers to design, build, and maintain applications.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Troubleshoot software issues and participate in impact analysis of encountered issues.
• Generate relevant documentations, reports etc.
• Contribute to continuous improvement of software development best practices.
• Keeping up-to-date with industry trends and technology developments.

Job Requirements:

• Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent
• Entry level candidates with good learning attitude and relevant experience can be considered.
• Familiar to full-stack development and understand concepts of software engineering.
• Knowledge of Agile Development methodology.
• Knowledge of basic coding languages such as C++, Javascript, HTML5 and Java
• Basic programming experience.
• Knowledge of databases (SQL / NoSQL).
• Comfortable using AngularJS, NodeJS, ReactJS and other common frameworks to develop software for various platform.
• Ability to learn new software and technologies quickly.
• Ability to follow instructions and work in a team environment.
• Good team player with critical thinking, analytical and creative problem-solving skills.
• Detail-oriented.
• Candidates with more professional/complexity of experience can be considered for the senior role

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering with PEB recognition.
• Working experience in A1/A2 building companies is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a prominent construction firm in Singapore, offering comprehensive and integrated services within the construction sector.

• Coordinate design drawings with consultants to adhere with requirements of the authorities.
• Review and give solutions to technical problems and plan, monitor and report shop drawing production progress.
• Handle technical submissions for materials, construction methods and C&S shop drawings.

Requirements:

• Professional Engineer Registered with the PE Board.
• Degree in Civil Engineering or equivalent.
• At least 3 years of design working experience with main contractors.
• Familiar in British and Singapore Design Standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740