Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! A great opportunity for Failure Analysis experts to experience the extraordinary FA tools.

Key Qualifications

• Ideally, you possess a strong command of failure analysis methods and corresponding field experience:
• 15+ years experience in electrical fault isolation
• 15+ years in physical FA using X-ray/SEM/CSAM/FIB/X-sect
• Experience in surface morphology tools
• Knowledge of IC assembly packaging design, process and testing
• Ability to work independently, yet also be a strong team-player who thrives in dynamic and ever-changing work environments.
• Strong solution-focused work ethic with a high degree of flexibility supporting multiple projects of varying complexity and priority.
• Self-motivated with strong written and verbal communications skills

Description

Provide comprehensive Failure Analysis during development NPI process Work with various functional teams for root cause identification, simulation and solutions.

Education

Degree/Master holder in Materials/Chemistry/Electrical Engineering

Additional Requirements

• Auger experience is a plus
• Nano-indenter experience is a plus
• Process/FA experience in semiconductors or optical devices is a plus

Job Summary

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Excellent opportunity to join our Process Development team. The successful candidate will have opportunity to conduct feasibility studies, develop new process and material development for new module technologies under research and development.

Key Qualifications

• Minimum 15 years of experience in doing process R&D
• Hands-on experience in various module assembly processes such as flip chip, flex attach, pick and place, dispensing, bonding, filling, laser soldering, component cleaning, curing, plating, singulation, wafer bonding.
• Good knowledge in design of experiment (DOE), engineering statistic, root cause analysis and problem solving
• Familiarity on different metrology tools and quantitative measurement methodology
• Clear and effective written and communication skill
• Resourceful and innovative
• Knowledge and work experience in one or more of the following processes & handling such processes equipment - 1) Flip Chip bonding (Thermosonic, Thermocompression and etc) OR 2) EVO die bonder, EVG and Suss process equipment OR 3) Flex Attach (Flexible Printed Circuit Board Bonding), Solder Jetting/Laser Wire Soldering OR 4) SMT (e.g. solder printing, component pick&place, AOI, SPI and reflow)
• Knowledge on adhesive or epoxy or other bonding material is an advantage
• Experience in optical components, active alignment and high accuracy bonding process is preferred

Description

• Work on process equipments to conduct proof of concept evaluation and DOEs
• Establishment of baseline process and metrics
• Perform process characterisation
• Establish design guidelines for manufacturabilty
• Define procedures and metrologies
• Generate engineering report base on studies and evaluation
• Reporting of engineering studies to cross-functional team

Education

Degree holder in Engineering or equivalent.

YOUR DAILY JOURNEY

As a member of a multidisciplinary development team, the Build Engineer will collaborate with different teams in Singapore Studio and other Ubisoft Studios to design, implement and maintain CICD pipeline solutions for production

WHAT YOU WILL DO

• Monitor, communicate and resolve CICD pipeline incidents. Follow up on topics in relevant support channels
• Collaborate with development team to improve the reliability, scalability and performance of the pipeline solutions
• Collborate with Production to support co-development studios and external teams
• Identify potential risks and challenges, to actualize optimal pipeline solutions
• Manage and maintain source control branches, integration flows
• Setup and maintain server resources such as build machines
• Maintain documentation for workflow methods, pipeline solutions and project tools, and promote best practices
• Manage access permissions for various project resources like Perforce and AD

The candidate will work on developing an intelligent and sustainable Energy Management System (EMS) for Residential Air Conditioning (RAC). The candidate will assist in:

• Developing learning-based algorithms to optimize RAC operations based on energy cost, PV energy generation, and comfort requirements.
• Developing predictive models.
• Conducting and evaluating the control strategies in case studies.

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Company’s Profile

They are the world’s leader in providing advanced automation solutions for the semiconductor and electronics manufacturing industries. They have established key partnerships with prestigious manufacturers for decades and are now looking for a skilled Value Engineer to improve their operations.

Value Engineering is a systematic method to improve the value of products by examining their function. It focuses on achieving the necessary functions at the lowest possible cost without compromising quality.

Location: Yishun

Working Hours: Mon – Fri, 8am to 5.30pm

Responsibilities:

• Responsible for technical change management in Partner Services Group (PSG) to product end of life
• Value Analysis and Value Engineering (VAVE) changes, drive cost improvement by working with Engineering team on product costs
• Organize, conduct Value Analysis and Value Engineering, to ensure design and cost effectiveness
• Verification of Eligible Contract Participant (ECP), in close cooperation with R&D Engineer, Project Manager, Production and Source members.
• Check for optimal feasibility and if necessary, make additions or corrections.
• Responsible for presenting impact of change to Partner Services Group (PSG) with costs, lead-times, scrap risk & forecasted effectivity dates
• Lead product change management and its implementation in SAP/Teamcenter by participating in PSG meetings

Requirements

• Min. Degree or Diploma in Mechanical / Electrical / Electronic Engineering
• Working knowledge on Change management or Value Analysis and Value Engineering processes
• Min. 4-5 years’ experience in Supplier Commodity or Sourcing Management, with Engineering related experience

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 50,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

The ideal candidate for this position will have experience in Networking technologies such as Routing, Switching, and experience in Ansible (Yaml), python and scripting for creating Network Automation.

Responsibilities:

• Maintain and upgrade client’s network and connectivity to other offices, regional exchanges, collocation sites
• Provide network design, solution deployment, and technical documentation for network and security related equipment such as Firewall, Load Balancer, IPS, proxy etc
• Translates business requirements into technical designs that ensure availability, stability, scalability, security and ensure the solutions comply

 Competencies Required:

• Knowledge of routing, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, Spanning-tree
• Proficiency in managing Cisco, Checkpoint, PaloAlto and Fortinet firewalls
• Familiarity with network monitoring and troubleshooting/analysis tools, such as Solarwind, Netscout InfiniStream, WireShark, NetFluke, ServOne etc.
• Familiarity with network tools to improve network infrastructure performance
• Experienced in network automation concept (NetDevOps) and tools (python, ansible, git)
• Working knowledge of ITIL framework related to Incident, Change, Request...

Qualifications Required:

• Degree in Business Information Technology/Information Technology/Computer & Communication Systems/Computer & Network Technology/Computer & Networking
• CCNP or the equivalent professional certificates
• Excellent spoken and written English skills.
• Experience of working in a multi-cultural, virtual team, across multiple geographical regions

• Regular team buildings
• 18 leave days / Year
• Insurance: GP, Life Insurance, Dental & Optical reimbursement
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

We invite you to bring your Structural Design Experience into play as you knowledge of modelling software, e.g. ETABS, SAP2000, SAFE, REVIT. To succeed in this role you must have Bachelor Degree in Civil/Structural Engineering. Are you our new Senior Structural Engineer? Click the apply-button to send your application.

Inviting bright minds

Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies and people around the world.

You will join our Building department

As our new Senior Structural Engineer, you will be part of Building department in which we do Civil, Structural and Geotechnical Engineering consultancy delivering high quality solutions across the globe.

Your starting point for constant growth

From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is:

• Master's Degree in Civil/Structural Engineering;
• At least 4 years’ experience in structural design
• Preferable experience in consultancy firms;
• Good knowledge of modelling software, e.g. ETABS, SAP2000, SAFE, REVIT;
• Knowledge or interest of parametric software for structural optimisation (e.g. Rhino, Grasshopper) will be highly regarded;
• Excellent communication skills;
• Attention to details;

Welcome to our Buildings division

As one of the top 10 building designers in the world, Ramboll works on more than 10,000 building projects each year. 5,000 experts across the world specialise in creating more innovative, sustainable and liveable buildings. We place particular emphasis on our liveable buildings concept where we balance the cultural, social and physical values of buildings, to improve the quality of life for building users.

Ramboll in Asia Pacific

Ramboll has close to 500 experts working across more than 10 offices in Asia Pacific. We are present in Australia, China, Hong Kong SAR, Malaysia, India, Japan, South Korea, and Singapore. Our experts are applying their passion to deliver innovative and sustainable solutions in markets as diverse as Buildings, Transport, Water, Environment & Health, Energy, and Architecture & Landscape. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative, and empowering culture.

How to apply

Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.

5 days, 8.30am- 5.50pm

Salary: $3000 + $50 Hp allowance + $70 per week standby allowance

Location: Bedok, and clients site whenever required

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Responsible for USB2.0/USB3.0 device driver development, test, optimisation, and maintenance.
• Perform WHQL testing and certification of drivers and device frameworks.
• Take part in all phases of SDLC and prepare corresponding documentation.

Requirements:

• Degree in Computer Science/Engineering
• At least 5 years of USB device drivers’ development experience in Windows/Linux/mac/WinCE
• Good knowledge of USB2.0/USB3.0/ USBCV protocols and USB Device Classes (HID, MSC, CDC, UVC, UAC, DFU, Custom).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Prepare documentations and coordination with government sectors.

Requirements:

• Degree in Civil Engineering
• At least 5 years of experience in LTA project

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

JOB DESCRIPTION

We are looking for a Technical Account Engineer to maintain, upgrade and manage software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Maintenance and operational support of IT equipment.

· Troubleshoot and rectify end users IT incident.

· Manage of incident and service request tickets.

· Setup/ change / replacement of IT infrastructure products such as switch/ server/ backup/ phone & CCTV system

· Manage of software renewal support according to customer decision.

· Manage of equipment maintenance renewal according to customer’s decision.

· Upgrade systems with new releases and models

· Health check reporting

· Deskside support including but not limited to desktop/ laptop and printer.

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Basic knowledge of system security (e.g., intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

**We regret that only shortlisted canddiates will be notified. Personal data collected will be used for recruitment purposes**

Key Responsibilities

The incumbent will

• Provide project support or daily operation support to MNC clients in the area of automation.
• Design and implement process automation systems and solutions to manage a batch chemical/pharmaceutical manufacturing environment
• Provide mentorship and technical guidance to team of engineers
• Validate new systems and changes to existing systems. Audit and update existing system documentation and procedures
• Manage software development projects from design to implementation for new automation/data collection systems and expansion to existing systems
• Support troubleshooting and investigation of production process, equipment, systems and code/configuration related to quality or safety issues. Implement the relevant improvement solutions

Requirements

• Diploma/Degree in Chemical, Electrical Engineering, or Computing
• Minimum 5 years experience in DeltaV system
• Good skills in Windows operating system administration and technical writing.
• Good teamwork and communication skills; ability to interact across functional teams at multiple levels within the organization
• Excellent problem-solving ability and customer-focused

experience in 40a to 500a three phase supply/sp code of practice in electrical/class 3 driving licence/able to read electrical single line drawing/can do main circuit board termination.able to attend to supply turn on & shutdown.able to work ot with long hours for turn on supply or shut down.able to do electrical switchboard troubleshooting

To manage the man power

update and deployment manpower based on requirements

To manager the Civil works on the site

submit the invoice and track the claims

Track the monthly payments and worker salaries

Manage the store and material available and deployment record

Ensure the equipment and materials deployment

progress photos and submit the claims

Any other Adhoc duties as assigned

Company’s Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: Central

Benefits

AWS and performance bonus

Annual salary increment (subject to performance evaluation)

Medical and Dental

Responsibilities:

Provide on-site support for first-level end-user operations, understanding and managing complex technical issues in a dynamic business environment.
Proficient in managing, configuring, and upgrading Windows 10 & 11 client images

Conduct root-cause analysis and recommend solutions within SLA

Perform application testing before rolling out OS updates (Monthly basis)

Identify process gaps and implement continuous improvements

Possess strong knowledge of Windows features, registry editor, and hardening

Proficient in Command Prompt and PowerShell

Requirements:

Min. Diploma in Computer Science, Computer Engineering, Information Technology, or a related field.

At least 2 years of relevant experience.

Hands-on experience in building, testing, and implementing desktop images

Technical proficiency and a keen interest in exploring new technologies

Practitioner in ITIL Framework

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Reporting to Shift Supervisor, this position will execute and maintain manufacturing process operations by physically performing the task of process control, equipment monitoring and in-process analysis to ensure the production process strictly follows company safety standards and environmental regulations and product quality is within customer's requirement.

Responsibilities:

• Support Shift Supervisor in handling plant start-up, shutdown manufacturing process according to established procedures
• Support production activities such as in-process quality testing, catalyst preparation, equipment preparation for maintenance, loading & unloading of process solvents
• Perform all routine task required to maintain manufacturing process such as monitor process parameters, plant patrolling, data logging and housekeeping
• Perform safe work practices through following safety regulations and supporting safety programs
• Ensure safe working conditions through taking corrective actions to maintain equipment and process condition within safe operating limits
• Perform company emergency response in areas of firefighting, rescue and loss containment
• Maintain plant safety equipment through routine checks
• Execute predictive maintenance to identify and prepare equipment for maintenance before breakdown
• Prepare or update standard operating procedures based on acquired experience and new technical know-how

Requirements:

• Diploma in Chemical Engineering or Chemical and Pharmaceutical Technology, NITEC in Chemical Process Technology or Higher NITEC in Chemical Technology or a related discipline with at least 4 years of relevant experience
• Knowledge in Distributed Control System is advantageous
• Effective team player with good communication skills and high self-motivation
• Able to perform rotating shift work
• Able to perform overtime work when required
• Willing to work in Jurong Island

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

Job Description

The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimization of systems performance. He implements systems improvements and instructs other IT staff in the resolution of complex issues. He is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. He is able to quickly and effectively solve issues as they arise. He is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He communicates effectively and displays high level of service standards.

Role and Responsibilities

• Execute Systems Administration Service Levels
• Monitor systems performance and usage, including response times
• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems’ short- and long-term requirements
• Manage systems report production
• Advise on System Capabilities
• Advise senior leaders on system concepts and functional capabilities
• Provide technical advice to the team and clients on installation, setup, configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner
• Develop New Systems
• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyze the use of new systems to identify enhancement needs research initiatives for the development of advanced and automated approaches for system administration
• Optimise systems performance
• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity
• Resolve issues
• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user

Requirements

• Degree/Diploma in Computer Science, Engineering or equivalent.
• At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems(Eg. Wintel, Windows, Active Directory)
• Possess experience of implementing and maintaining at least 100 servers on enterprise level
• Systematic in approach and familiar with enterprise level trouble shooting.
• Strong communications skills with stakeholders and ROs.
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.

Khaty Zainal
Registration No. R22111204

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

The Platform Observability Specialist role requires a highly proficient individual, that follows a DevOps approach to delivering solutions as part of a global team.

The ideal candidate will be responsible for delivering engineered solutions that are performant, scalable, and highly available across Dev, Staging and Production environments. Additionally, the candidate will take ownership of the platforms by carrying out maintenance, upgrading, capacity planning, and providing support escalation for continuous support of these platforms.

The candidate will manage projects in collaboration with internal and external stakeholders, automate BAU tasks with scripting and configuration management tools, provide concise and professional documentation for new and current built services, and implement and/or coordinate changes following approved change control policies.

This candidate will be flexible and flourish working in a high paced and challenging environment.

Required Qualifications:

• Proficiency in managing observability & monitoring stack such as Prometheus exporters, Filebeat, LogStash, Elasticsearch, Prometheus, Grafana, AlertManager, and Thanos (Compactor, Querier, Store, Sidecar) is a plus.
• Experience with Linux systems administration (Windows system administration is a plus).
• Experience with Python, go, Ruby or Perl.
• Basic understanding of source control concepts, best practices, and the software development lifecycle.
• Full project life cycle ownership: project delivery from initiation to full implementation and deployment.
• Strong verbal and written communication skills.
• Critical thinking and problem-solving skills.
• Systematic and iterative approach to analyzing and improving systems and processes.
• Degree in Engineering or Computer Science.

Nice to have:

• Database knowledge:
• Experience with high availability, backup, and disaster recovery solutions.
• Knowledge of PL/PgSQL, triggers, stored procedure development and optimization.
• Experience with other database platforms MySQL, MSSQL, MongoDb.
• Experience with Application tracing.
• Experience with configuration management tools i.e. Chef, Terraform, Puppet, and Ansible.
• Experience with CI / CD pipelines.
• Experience working with various cloud providers (AWS and GCP).
• Experience with virtualization technologies such as VMware and containers (Docker/Podman and Kubernetes).

• Accountable for the performance for a range of assigned production machines. To analyze systematically and uncover the root cause of any unscheduled failures and provide long term solutions to eliminate/reduce them.
• Able to perform independent hands-on troubleshooting and ability to direct team or single-handedly return machine back to day one condition in a timely manner.
• Train & guide Associate Engineers and Junior Engineers on the technical aspects of the machines. Specify and improve preventive and predictive measures to reduce unscheduled downtimes.

Preferences:

• Self driven and motivated to continuously learn and grow his/her machine related technical abilities. Able to work under pressure.
• In depth experiences in some of these areas: repair of semiconductor grade CVD (chemical vapour deposition) machines, RF heating. Knowledge in vacuum systems, fluid & thermodynamics, system controls, material science.
• To continually review and upgrade preventive/predictive maintenance to improve machine performance.
• Able to do programming in PLC or other platforms is advantageous

Qualifications

• Minimum Bachelor of Engineering in Electrical or Mechanical Engineering.
• Minimum 5 years working experience in machine design and equipment support.
• Job level will depend on the number of years of relevant working experience

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a System Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· To provide Maintenance and Operation Support for Data Center Common Infrastructure

· Assess & implement SR/CR within the stipulated SLA.

· Provide supporting documentation, reports, and other information to management.

· Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

· Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times.

· Assist in problem/incident resolution and determination.

· Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state.

· Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system.

· Shall obtain updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer.

· 24x7 Standby Support required.

· Expected to work during off-peak hours on scheduled system activities.

Technical Skillset Required

· Minimally 2-3 years of managed experience working in a DC.

· Minimally must have either one of below OS competency.

1. Redhat Linux

2. MS Windows

· Others (Any of the below)

1. Nutanix AHV / Microsoft Hyper V

2. Microsoft System Center Suite (SCOM, SCVMM, SCCM and SCO)

3. Veritas Netbackup

4. Microsoft Active Directory

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS
Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Desktop Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

· Perform troubleshooting for client platform related problems.

· Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

· Perform service requests related to client platforms.

· Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

· Involved in client platform implementation/upgrade project.

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS
Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.