Johnson & Johnson is currently seeking a Senior Supply Chain Manager, Process Design – DELIVER, MedTech APAC based in Singapore.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Position Overview:
The Johnson & Johnson MedTech Companies have been working to improve surgery for more than a century. With relevant breadth and depth in surgical technologies, orthopedic and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to craft the future of health through differentiated products and services.
The Senior Supply Chain Manager, Process Design – Deliver is a member of the MedTech TranSCend Supply Chain ERP program organization and will report into the Process End to End Design Leader.
The primary accountability of the role is to lead within Deliver workstream and to define, harmonize, and deliver Global ERP capabilities design and deployment, while delivering to the timeline and requirements provided by the Business Process Owner (BPO) and Subject Matter Experts (SME). The Senior Manager must drive alignment between BPO, GPO, SME’s, IT, and the project team to enable the solution and process blueprint in the ERP and the ecosystem.
The Senior Supply Chain Manager will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Deliver area. The Senior Supply Chain Manager will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.
The Senior Supply Chain Manager will be a part of the design governance forums to ensure that we harmonize our processes and capabilities, and raise for review, resolution, and approval where deviation is required.
The successful candidate must optimally collaborate with the GPO’s, BPO’s, SMEs, and all key partners to ensure successful deployment of the Global Template and meeting program timeline and objectives.
Key Responsibilities
- Responsible for the planning and executing of all process design while supporting build, test, and adoption activities within the functional area within the project team.
- Collaborate with GPO, SME, IT, and PMO on planning and prioritization of any process design and build requirements.
- Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project
- Review and approve process decisions, designs, and relevant builds/deployments to ensure compliance with the Global Template
- Drives definition, documentation, and alignment of capabilities across the key stakeholder groups
- Reviews and approves end user business adoption mitigations for process changes
- Deviations from Standard ERP or Template, requires leadership review and approvals
- Partner with Process Integration leader to ensure a well-rounded end-to-end solution
- Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed
- Collaborate with master data team to ensure data configuration meet business capability needs
- Partner with project management office to establish coordinated project plans / schedules / results.
- Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.
- Exhibit strong communication and organizational change skills.
- Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
- Exhibits outstanding business and digital competence
- Show initiative in innovative ways to challenges in a fast-paced, changing global environment.
Requirements
- An advanced Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
- Familiarity with GxP and SOX requirements and regulations.
- Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.).
- Minimum of 3 years of experience in Deliver and minimum of 7 years of overall business experience within one of the following functions: Plan, Source, Make, Quality, Deliver, Logistics, or Analytics.
- Have at least 3 years of business process design, engineering, and optimization experience with hands-on systems design (i.e. ERP) experience.
- Familiar with building consensus and ability to negotiate trade off decisions across the organization.
- Proven understanding of MedTech Supply Chain.
- Strong and tried project management experience with customer focus (internal & external), including development and management of collaborators.
- Knowledge of deploying standardized work processes, tools, and templates.
- Experience leading to project timelines and achievements in a sophisticated business environment, and multi-ERP/system environment.
- This position is Singapore based and may require up to 25% travel.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
