Contracts Manager

Our client is a prominent real estate developer based in Singapore, known for its expertise in property development, investment, and management. You will be responsible for overseeing the entire contracting process, from pre-tender to project completion.

Key Responsibilities:

• Oversee the pre-tender, tender, and contract management processes for development projects.
• Develop cost estimates and plans during the initial project phase.
• Prepare specifications and tender documents for the bidding process.
• Assess tenders and recommend the most cost-effective options.
• Track project costs, generate financial reports, and finalize cost reconciliations.

Requirements:

• Degree in Building or Quantity Surveying.
• At least 5 years of experience with a Quantity Surveying Consultancy/ Main Building Contractor.
• Proficient in Microsoft Office.
• Resourceful, independent, and able to work in a fast-paced environment.
• Strong negotiation and communication skills.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works
• Maintain policies and procedures for the building operations, maintenance, administration, and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

We are seeking an experienced self starter Merchandising Manager to oversee global procurement operations. The candidate will be responsible for developing and implementing procurement strategies, managing supplier relationships, and ensuring the efficient acquisition of goods and services to support our business objectives.

What You’re Responsible For

Develop and Implement Procurement Strategies:

• Design and implement effective procurement strategies to ensure cost-efficiency, quality, and timely delivery of goods and services.
• Responsible for working with the respective business unit owner to consolidate sourcing requirements and identify potential suppliers who can meet the requirements.
• Conduct suppliers research, thorough supplier evaluation and qualify suppliers who can meet our product standards and business needs.
• Provide regular updates on market trends, suppliers intelligence and risk & mitigation factors to senior management team

Supplier Management:

• Establish and maintain strong relationships with suppliers and negotiate favourable terms and conditions.
• Evaluate supplier performance based on key metrics such as quality, delivery, and cost.
• Resolve any supplier-related issues and disputes promptly and effectively.
• Working closely with suppliers to manage products EOL and continuity of supply

Contract Management:

• Draft, review, and negotiate contracts with suppliers to ensure compliance with company policies and legal requirements.
• Monitor contract performance and ensure adherence to agreed terms and conditions.

Cost Management:

• Analyse annual spending and develop strategies to optimize costs without compromising quality.
• Identify cost-saving opportunities and implement cost-reduction initiatives.

Risk Management:

• Identify and mitigate procurement-related risks, including supply chain disruptions and market volatility.
• Develop contingency plans to address potential risks.
• Coordinate with the supply chain and logistics teams to ensure timely delivery of goods to meet project timeline.

Compliance and Reporting:

• Ensure compliance with company policies, industry regulations, and legal requirements.
• Prepare and present regular procurement reports to senior management.

Team Leadership:

• Lead and mentor the procurement team, providing guidance and set clear KPI to achieve departmental goals.
• Foster a collaborative and performance-driven work environment with the rest of the stakeholders and leaders in the organizations.

What We’re Looking For

• Proven track record in acquisition of goods and services to support new business venture and/or startup in the fast-moving consumer goods (FMCG) or equivalent industry.
• Strong acumen in sourcing, supplier management, and contract negotiation.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Comfortable to work in an ambiguous environment, resourceful and independent to source for new commodity, products and services in field that nobody in organization has done before.
• Proficient in procurement software and Microsoft Office Suite.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Strong command of Mandarin both in writing and conversation.

Qualifications/Education

• Bachelor’s degree in Supply Chain Management, Engineering, or a related field.
• A Master’s degree or professional certification (e.g., CIPS) is a plus.
• Minimum of 8 years of experience in procurement and sourcing with at least 5 years in the FMCG / consumer brands sector. The candidate needs to have people management experience.

Special Requirements

• Ability to travel frequently sourcing trips including trade events and to evaluate & qualify suppliers.
• Ability to work flexible hours to meet the demands of global role.

Besides working with an awesome team, in an arcade, and making games, we also offer:

• Competitive salary
• Performance bonus
• Training and education programs
• Private medical, dental, and life insurance coverage
• Flexible working hours
• Quarterly self-directed personal development days
• Finish work early every Friday afternoon for social drinks and games
• Work in a dynamic, creative arcade/workspace
• Team events - being a part of the out-of-home entertainment industry, we like to have frequent team events and enjoy what the industry has to offer

LAI Games is a global company committed to growing our employees along with the business. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunities for professional growth.

Job Responsibilities:

• Manages the activities of the cost accounting function.
• Oversees the gathering of historical cost data, investigation of cost structures, pricing of new services or products, and preparation of budget versus actual expense reports. Ensures that costs are allocated according to established procedures.
• Performs timely month-end close and submission of management reports.
• Performs timely analysis of financial results to help management drive plant’s KPIs and profitability.
• Drives the plant in asset management through monitoring of AR, physical inventory, fixed assets control, CAPEX forecast and CIP tracking.
• Ensures corporate governance and adherence to key corporate policies through review of the plant’s processes and approval of daily transactions.
• Coordinates USGAAP, SOX and statutory audits
• Manages the activities of the team and is responsible for training and development, and performance management of the staff.

Job Requirements:

• Minimum CPA and/or Degree in Accountancy or equivalent
• Minimum of 3 years relevant experience, of which 2 years should be in a supervisory / management capacity in manufacturing environment.
• Competent financial capabilities
• Hands-on with strong analytical skills
• Proficient in MS Office applications

Responsibilities

• Planning: Develop long-term plans and strategies for the company's success
• Managing: Supervise, hire, and train employees
• Analyzing: Analyze budgets to reduce costs and review contracts and purchase orders for quality requirements
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing quality: Manage quality assurance programs and review designs for quality
• Managing processes: Develop and monitor processes and procedures
• Managing risks: Anticipate and track operational risks and provide solutions
• Managing resources: Plan the use of materials and human resources
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

• Manage inventory: Maintain accurate records of product storage and ensure that stock levels are adequate
• Plan deliveries: Set up schedules for incoming and outgoing shipments
• Manage contracts: Negotiate and manage contracts with suppliers
• Resolve issues: Investigate complaints and provide solutions, such as replacing faulty goods
• Analyze budgets: Plan and analyze budgets and expenditures
• Ensure compliance: Enforce industry laws, regulations, and company policies
• Lead meetings: Hold daily meetings to identify issues and actions to be taken
• Provide customer service: Maintain customer service logs and provide excellent customer service
• Manage staff: Oversee and lead a team of logistics specialists and coordinators

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are inviting interested applicants who are good team players, enthusiastic, service-orientated, and professionally competent to join our dedicated team.

Responsibilities:

The Office Manager will oversee the front office operations, ensuring that staff effectively complete tasks to maintain smooth functioning. This role emphasizes clear communication with parents, school staff, and administration through phone conversations, written notes, email, and other channels.

Student Information:

• Manage and update student records and digital forms in PowerSchool.
• Coordinate parent orientation packets, including essential forms and documents.
• Oversee the student withdrawal process and manage account deactivations.
• Prepare monthly attendance reports for students with frequent absences.

Communication:

• Handle phone calls, WhatsApp messages, and front counter inquiries from parents, students, and staff.
• Manage school email accounts, ensuring timely responses and appropriate follow-ups.
• Maintain the SMS parent contact list and update phone messages for holidays and breaks.
• Coordinate media publication opt-outs and liaise with facilities during emergencies.

Attendance:

• Record and manage daily class attendance in PowerSchool.
• Follow up on questionable absences or tardies with teachers and parents.
• Update attendance records for student check-ins and check-outs.
• Send tardy notices to parents and report recurring issues to principals.
• Monitor teachers' attendance reporting and address discrepancies with principals.

Campus Card:

• Manage weekly Campus Card recharge statements and payments for the Finance Office.
• Assist students and staff with Campus Card account top-ups.

Transportation:

• Manage bus schedules and resolve issues in coordination with the Operations Director and Transport vendor.
• Assist the Sports Coordinator with transportation arrangements for away games.

Supplies and Inventory:

• Manage and order office and staff lounge supplies, including stationery and business cards.
• Restock lounge essentials and maintain organized supply inventory.

Mail and Merchandise:

• Manage incoming and outgoing mail, packages, and courier services.
• Oversee the sale of ICS merchandise, including uniforms and spirit shirts.

Qualifications:

• Bachelor’s degree in Business Administration or Administrative Management
• Minimum 3 years experience
• Proficient in Google Suite and Microsoft Office.
• Strong communication and organizational abilities.

Havas Singapore is looking for an IT Manager, who will be responsible for managing all resources and activities related with IT Infrastructure to support our business and office in Singapore.

Excellent communication, interpersonal skills, good initiative, task management and prioritisation are the key factors to be successful in this role.

PRIMARY RESPONSIBILITES

• Ensure IT Infrastructure resources are available to the business, according to SLA agreed with the business side.
• Lead local IT team to perform and manage IT operation at its best on daily basis.
• Provide user support through IT helpdesk management and ticketing system, define proper prioritization and monitor issue handling and troubleshooting KPI.
• Act as local Information Security Officer to adhere to ISO27001:2022 certification requirements.
• Ensure the implementation of Global & Regional IT policies and procedures, including socialization and education to all stakeholders (users, executives, vendors, customers)
• Lead and manage IT projects with proper project management methodology
• Manage IT vendors in professional manners, transparent communication and compliance.
• Manage local VMs and Data Center under the perimeter of Singapore.
• Work closely with HR team for employee onboarding/offboarding, including top management special technical assistance if required.
• Manage local IT Budget and actual realization, and good coordination with Finance team.
• Provide regular report and proactively update of local IT projects status & operational, including escalation of issues on timely manner, to IT Director, SEA and CIO, APAC.
• Proactively identify areas for continuous improvement related with IT system and services.
• Adhere and promote compliance within IT department at all times.

REQUIREMENTS:

Qualifications:

• Minimum of a Bachelor Degree in Information Technology or engineering related fields from a reputable university.

Experience:

• Minimum 4 years solid IT Infra technical experience and 2 years as Manager level.

Technical Skills:

• Extensive capabilities in troubleshooting Windows & Mac based OS, including M365.
• MS Intune, Jamf Pro, Meraki, LAN/WAN management, DC management.
• Project Management

Personal Attributes:

• High standard level of communication with impact through verbal or written.
• Good initiative and ability to convert idea into concrete proposal and action plans.
• Good analytical thinking and problem-solving skills, ability to work systematically.
• Have positive mindset and self-motivated.

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we've won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

About the Role

As a Regional Product Manager for X STAR, you will be responsible for overseeing the standardization and alignment of servicing and collection processes across multiple markets in SEA jurisdictions. You will leverage your deep expertise in this area to ensure efficient operations, customer satisfaction, and effective risk management.

Job Responsibilities

• Drive the standardization of loan servicing and collection processes across the region, ensuring consistency in policies, procedures, and systems.
• Provide expert guidance on servicing and collection best practices, risk management strategies, and regulatory compliance.
• Identify opportunities to improve the efficiency and effectiveness of loan processes, reduce operational costs and enhance customer experience.
• Oversee the implementation of technology solutions to support servicing and collection operations, including customer portals, automated collection systems, and data analytics tools.
• Conduct UAT and live verification to ensure the quality of the system delivery.
• Develop and implement strategies to mitigate credit risk and manage delinquent accounts effectively.
• Track the performance of loan servicing and collection operations across the region and identify areas for improvement.
• Collaborate with local country product managers to ensure alignment with regional strategies and address market-specific needs.
• Liase with group stakeholders to make sure the products are delivered.
• Liaise with developers based in China for development and delivery of loan servicing and collection features and systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Minimum 3 years of experience in loan servicing and collection, preferably in a regional or global role.
• Deep understanding of loan servicing and collection processes, including customer communication, lending products life cycle, payment processing, delinquency management, and recovery strategies.
• Experience in digital banking or fintech.
• Knowledge of Agile methodologies and Waterfall.
• Proven track record of driving process standardization and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, including the ability to effectively communicate in English and Mandarin.
• Ability to work effectively in a cross-functional and multicultural environment.

Implementation Manager

Do you want to work as an Implementation Manager delivering customer focused solutions?

About us

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

About the role

The Implementation Manager will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.

You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API’s and test cards and products to ensure they work as expected.

What you will be doing

· Building and managing relationships with all parties involved in implementation delivery

· Managing and delivering a portfolio of client projects and programmes

· Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved

· Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them

· Providing guidance to clients and third parties on integration with us

· Configuring our platform in both test and production environments

· Performing final “pavement testing” to confirm end-to-end configuration is correct and working as expected, and rectifying any identified issues

· Providing a smooth and effective hand over to the Operations and Account Management functions post implementation

· Creating and maintain a Thredd implementation plan including milestones, tasks, responsibilities and dependencies

· Scheduling regular progress calls with clients and third parties

· Advising on impact of potential challenges and delays as well as offering workarounds

· Ensuring all documentation is produced is of a high quality

· Identifying and managing risks and issues, and delivering owned tasks and actions

· Liaising with product and technical teams, raising JIRA tickets as necessary

· Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions

· Ensuring internal reporting systems are kept up to date

· Contributing to and delivering own internal continual improvement initiatives

· Maintaining internal documentation

· Acting as first line technical support and troubleshooting where issues are found

· Building deeper knowledge of the industry, business product and system capabilities

What you will bring

· Proven experience working in an Implementation role delivering focused solutions

· Fluent in English and 1 local languane

· Experience working in the payment industry and with card schemes would be desirable but not essential

· Proven project management skills

· Experience with JIRA and Salesforce – Desirable

· Strong communication skills with internal and external stakeholders

· Client facing and experience working with third-parties

· The ability to deliver multiple projects in parallel

Additional Information:

We employ a hybrid working model so you would be required to work from the Singapore office 50% of the time. Thredd operates in a secure environment and all candidates will be credit and background checked to the extent permitted by law. Work location is at 168 Robinson Road Capital Tower.

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

Relationship Manager

About The Company

Sing Investments & Finance Limited has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking for motivated individuals with the experience and/or aptitude to grow our customer base. You will be expected to:

• Acquire and build a strong network of SME customers and boutique developers for loan products and credit facilities. For auto loan products, being familiar with Block Discounting, Floor Stock and Direct facilities would be advantageous.
• Develop new portfolios while increasing its profitability through cross-selling and referrals
• Achieve individual sales revenue and loan targets
• Analyse financial statements and structure credit facilities to ensure good credit quality
• Possess strong understanding of financial compliance and regulatory requirements

Requirements:

• Min Diploma level
• At least 2 years of relevant experience in a lending environment and working knowledge of mortgage loans in property development and/ land & construction loans
• Preferably with an established network of business contacts especially in the SME sector or tie-up with loan/ mortgage brokers. Strong ability to source and generate leads independently
• Good understanding of financial analysis is preferred
• Good writing, communication and interpersonal skills
• A self-starter and team player

*Corporate rank and remuneration will commensurate with experience. Only shortlisted candidates will be notified.

The company is seeking an experienced Project Manager with extensive experience in managing complex, large-scale projects from the ground up to completion. We are looking for a passionate and detail-oriented self-starter who has excellent communication, stakeholder and requirements management skills, and possesses a strong commitment to deliver end-to-end solutions according to stipulated deadlines.

Responsibilities (as Project Manager)

• Work with stakeholders to determine and define project scope and objectives
• Planning, overseeing, and leading projects to ensure they are completed in a timely fashion within stipulated deadlines
• Estimate resources needed to reach objectives and manage resources effectively and efficiently
• Develop and manage the necessary project documentation (e.g. project plans, schedules, reports, etc.)
• Manage relationships with clients and stakeholders, both internal and external
• Monitor progress and adjust strategy as needed to ensure the project meets deadlines
• Provide regular project updates about strategy, adjustments, and progress
• Optimise and improve processes and the overall approach where necessary
• Support production rollouts on an as-needed basis

Basic Qualifications

• Bachelor's degree in Computer Science, or a related field
• At least 1 year of project management and related experience
• Agile experience is a must
• Experience in managing large-scale projects throughout the full life cycle
• Experience with mobile, responsive and cross-platform applications is a strong advantage
• Experience with designing and delivering enterprise-level software is a strong advantage
• Experience in business process management or improvement is an advantage
• Project Management Professional (PMP) certification preferred
• Scrum Master certification (CSM/PSM) preferred
• Familiarity with tools, methodologies, and best practices for both project management and business analysis
• Proven ability to complete projects according to scope, budget, and timelines
• Strong ability to multi-task and manage various project elements simultaneously
• Proven capability to manage relationships with a diverse range of clients and stakeholders
• Strong interpersonal, communication (verbal and written) and conflict resolution skills
• Proven ability to solve problems creatively and improve processes
• Excellent analytical skills, well-organised, and with a keen eye for detail

-Develop and oversee financial plans, budgets, and forecasts in alignment with the organization's strategic goals and objectives. Analyze financial data and trends to provide insights and recommendations for improving financial performance.

-Prepare and analyze financial reports, including income statements, balance sheets, cash flow statements, and variance analysis. Ensure compliance with accounting standards and regulatory requirements.

-Identify financial risks and develop strategies to mitigate them. This may involve assessing market risks, credit risks, liquidity risks, and operational risks, and implementing risk management practices and controls.

-Manage the organization's investment portfolio, including evaluating investment opportunities, conducting financial analysis, and making recommendations for investment decisions. Monitor investment performance and adjust strategies as needed.

-Implement and maintain internal controls to safeguard assets, prevent fraud, and ensure the accuracy and reliability of financial information. Develop and enforce financial policies and procedures to maintain compliance and mitigate risks.

-Analyze costs and expenses to identify opportunities for cost reduction and efficiency improvements. Develop cost management strategies and monitor cost performance against budgetary targets.

-Provide financial insights and recommendations to support strategic decision-making and business planning. Collaborate with senior management to develop long-term financial strategies and initiatives.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.