Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Summary

· Responsible for overseeing financial operations, administrative functions, and human resource management to ensure the organization runs efficiently and complies with legal and regulatory requirements. This role combines strategic and operational tasks to support organizational growth and sustainability.

Job Description

· Develop, implement, and monitor financial policies, procedures, and controls.

· Preparation and manage forecast, strategic planning, internal reporting and financial reports.

· Oversee accounts payable, receivables, payroll and general ledger processes.

· Ensure timely and accurate financial reporting to stakeholders and regulatory bodies (including GST return)

· Conduct financial analysis to support decision-making and strategic planning.

· Treasury and cash-flow management.

· Liaise with external auditors, tax authorities, tax consultants, and financial institutions.

· Manage and organize for the fiscal year-end closing (including Taiwan branch)

· Manage organizational compliance with statutory and legal obligations.

· Maintain and update administrative policies and procedures to improve operational efficiency.

· Manage employee records and ensure compliance with labor laws and regulations.

· Develop and implement HR policies and procedures.

· Oversee employee relations, performance appraisal, and professional development programs.

· Address grievances, mediate conflicts, and foster a positive work environment.

· Plan and execute payroll and benefits administration.

· Provide insights and recommendations to management on financial and HR matters.

· Analyze risks and develop mitigation strategies for financial and administrative operations.

· Ensure compliance with financial, legal and labor regulations.

· Develop and monitor internal control systems to minimize risks.

· Maintain data security and confidentiality across financial and HR records.

· Collaborate with the Branch Manager and report directly to the Regional CFO.

· Perform any additional tasks or responsibilities assigned by management or superior.

Qualifications and Requirements

· Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· Over 3 years of professional experience in finance, administration, and HR management within a multinational company.

· Fundamental accounting knowledge and experience in consolidating accounts for foreign branches.

· Strong knowledge of financial management principles, HR laws and best practices.

· Proficiency in accounting software (M365 Business Central), HR systems, and MS Office Suite.

· Excellent organizational, analytical, and problem-solving skills.

· Effective communication and leadership abilities.

· Capable of working both collaboratively within a team and independently.

· Strategic thinking and decision-making.

· Strong interpersonal and negotiation skills.

· High attention to detail and accuracy.

· Ability to manage multiple tasks and prioritize effectively.

· Adaptability and resilience in a dynamic work environment.

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

Fundraising Manager (Supporters Engagement)

Salary: $3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus.

[Before applying with ACRES, please read this to understand and identify how you align with its values, mission, and work culture.]

ACRES is seeking a seasoned fundraiser to join its tight-knit team. In this role, the fundraiser will use expert communication skills and a keen sense of initiative to spot fundraising opportunities, manage fundraising campaigns, and develop relationships with donors and supporters. By coordinating events, writing proposals, and recruiting and leading volunteers, the fundraiser will hone speaking, writing, and leadership abilities while meeting ACRES’s financial targets.

We’re looking for someone who believes in the mission of ACRES and has exceptional drive for furthering our fundraising efforts as well as strategising and delivering on new ones.

Objectives of this role

• Plan and execute fundraising initiatives to help the organisation meet financial targets.
• Form strong relationships with external stakeholders.
• Keep supporters and donors up-to-date through proactive stewardship efforts.

Responsibilities

• Research individuals, corporations, and foundations that are interested in philanthropic programmes.
• Strategise and manage regular activities for individual donors, corporations, and general fundraising programmes through donor stewardship and analyses.
• Ensure that the donor database is kept up-to-date by entering data on income streams.
• Track the goals and expenditures of grants, prepare and present impact reports.
• Collate data of all fundraising activities for internal reporting purposes.
• Keep donors informed and engaged through various platforms, including quarterly newsletters, thank-you letters, supporter events, annual reports, and social media content.
• Attend monthly staff meetings and periodic staff gatherings to stay about ACRES’s activities and programmes.
• Assist with planning and execution of fundraising events.
• Work with the team to ensure that fundraising targets are met for the financial year.
• Ensure fundraising efforts comply with the fundraising code of governance set by regulatory agencies.

Required skills and qualifications

· At least two (2) years’ experience in fundraising, sales, or marketing.

· Exceptional communication and relationship-building skills.

· Strong attention to detail.

· Ability to successfully balance priorities while managing multiple tasks and planning big events.

· Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend. when required (off in-lieu hours applicable).

Preferred skills and qualifications

In addition to what is expected of all ACRES staff stated here (https://bit.ly/ACRESVacancies),

• Certification, diploma, or similar qualification in fundraising.
• Proficient in donor management systems (Salesforce, MailChimp, Charity Portal).
• Experience in writing grant proposals, press releases, and fundraising letters.
• Confidence in public speaking.
• Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend when required (off in-lieu hours applicable). You may need to return to office for meetings/events on WFH days, when needed.

Salary

$3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus, subject to performance. All amounts indicated are before CPF deduction.

Please submit your application here: https://forms.gle/8eCeCtLpb8Fni9ZJ6

The positions are only open to Singaporeans / PRs.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements:

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• Regional experiences is a must
• High energy, go-getter and positive attitude

Senior Commercial Manager, Research & Safety Market Division Singapore

Thermo Fisher Scientific is seeking a highly skilled and motivated Senior Sales Manager to join us to lead our Singapore Sales team for Fisher Scientific channel business. As a global leader in scientific research and technology, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Responsibilities:

• Drive sales growth and meet revenue targets in the Singapore market for Fisher Scientific Channel business.
• Develop and implement strategic sales plans to expand customer base and increase market share
• Provide leadership and guidance to the sales team, fostering a collaborative and inclusive work environment
• Develop and nurture strong connections with important customers and individuals
• Conduct market research and competitive analysis to identify new business opportunities
• Manage the entire sales process, from prospecting to contract negotiation and closing deals
• Collaborate with cross-functional teams to ensure flawless execution of customer projects
• Collaborate with Self-Manufactured and 3rd party suppliers to provide one-stop-shop value proposition to our customers
• Build analytics to measure success of sales strategy, coach and measure Salesforce effectiveness KPI as developed for the team
• Build 5 year Strategic Plan (STRAP) along with the team and execute on it once all approvals in place
• Share of wallet measurement and expansion for all customers

Requirements:

• Master's degree in area of Life Sciences or a related field (MBA preferred)
• Proven track record of success in sales, with 10+ years of experience in a similar role
• Strong leadership skills and ability to drive a high-performance sales team
• Exceptional communication, presentation and interpersonal skills
• Demonstrates a proactive and driven approach to work, with a strong motivation to surpass objectives
• Ability to compete in a fast-paced and dynamic market
• Strict attention to detail and ability to determine and address customer needs
• Demonstrated ability to successfully implement sales strategies and initiatives

Join our team at Thermo Fisher Scientific. Apply today to start your story with us!

Job Description

1. Lead the Customer Service Department on daily operational matters.

2. Lead & assist front counter walk in enquires & registration.

3. Lead & assist online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least Degree & above.

2. At least 10 years of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (2 weekdays off).

5. Work Location will be located at one of the locations: 1) Hillview Terrace, 2)Tuas, 3) Macpherson or 4) Woodlands.

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The job holder reports directly to the Senior Facilities Manager. The duties and responsibilities include, but not limited to: -

• Conducts daily inspection of the entire school compound for cleanliness, safety and maintenance;
• Plans and carries out regular preventive maintenance of facilities including aircon servicing, maintenance of kitchen equipment, kitchen exhaust, fridge maintenance, painting and cleaning of all facilities in the school;
• Handles maintenance requests and update maintenance request records and monitor response time;
• Handles maintenance cash float and ordering of hardware and materials;
• Handles feedback from Principal and Teachers, and provide prompt responses within the same day;
• Adheres to effective execution of safety and standard operating procedures and workplace safety and health (WSH) guidelines;
• Conducts WSH training of school cleaning and support staff and maintains records of training conducted;
• Works together with school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
• Supervise contractors and team of security and in-house cleaners, ensuring their full attendance and to keep proper records of their attendance;
• Provides coverage of duties should there be any absence of school cleaning staff at the school;
• Monitors performance of contract cleaning staff to ensure that they are cleaning the assigned zones and meets the high cleaning standards set and that cleaning equipment and chemicals are stored safely;
• Manages external vendors and contractors on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
• Ensures all maintenance activities are carried out in compliance with safety and environmental regulations;
• Liaise with various government authorities such as BCA, NEA, URA;
• Undertakes periodically with projects and works assigned from time to time
• Handles procurement of maintenance or minor renovation works relating to school's facilities;
• Identifies training needs of employees, source suitable training courses and submit training requisition to the Human Resource Department;
• Maintains training records of all staff who attended / completed training;
• Prepares annual training plan for maintenance and support staff;
• Be in-charge of all matters relating to the school's logistics and facilities management;
• Assist in internal events planning;
• Responsible for management of logistics, equipment and inventory related to programme delivery;
• Undertake any other duties or responsibilities assigned;
• Must be hands-on and possesses strong organisational and problem-solving skills.

• Possess Diploma in Building Services or Facilities Management;
• At least 3 years of related work experience, preferably in school environment or similar;
• Self-driven and committed individual with excellent follow up;
• Results oriented and able to work under pressure;
• Good interpersonal and communication skills;
• Competent in Microsoft Office.

Business Development Manager

Full-Time | On-Site | Singapore

Join Etavolt, a pioneering deep-tech spinoff from NTU, specializing in solar photovoltaics (PV) circular solutions. We are seeking a passionate Business Development professional to drive growth and champion our innovative offerings, including ηPod (PV panel recycling), ηTune (AI-driven system performance analysis), and ηGen (SaaS for rooftop solar optimization).

Key Responsibilities

• Client Engagement: Identify, qualify, and build relationships with B2B clients such as solar developers, asset owners, EPCs, waste management firms, and sustainability leaders. Understand their challenges and tailor solutions to meet their needs.

• Tailored Sales Strategies: Develop and present compelling pitches that emphasize Etavolt’s value propositions, including cost savings, sustainability benefits, and cutting-edge digital solutions.

• Presentations & Negotiations: Deliver impactful presentations to diverse stakeholders and negotiate terms, including pricing, subscription models, and project scope, to close high-value deals.

• Proposal Collaboration: Work closely with the technical team to craft detailed, customized proposals aligned with client objectives.

• Solution Development: Partner with engineers to adapt intelligent energy management solutions and ensure alignment with client requirements.

• Market Intelligence: Track industry trends, competitor activities, and emerging technologies across the solar circular and sustainability sectors to inform strategy and maintain a competitive edge.

• Industry Representation: Represent Etavolt at industry expos, conferences, and networking events to generate leads and strengthen the company’s reputation.

• Client Relations: Serve as the primary point of contact, addressing client concerns around pricing, project value, and deliverables while ensuring a seamless client experience.

Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Engineering, or a related field.

• Experience:

· 2+ years of experience in business development, sales, or project management in industries such as solar systems, PV software, or IoT platforms.

· Fresh graduates with relevant tech project or startup experience are welcome to apply.

• Technical Knowledge:

· Ability to quickly grasp and adapt to new technologies.

· Familiarity with solar PV technology, PV software platforms, IoT solutions, or AI-driven tools is a strong advantage.

Skills & Competencies

• Exceptional communication, negotiation, and interpersonal skills.

• Proficiency in delivering persuasive presentations and simplifying complex technical concepts for non-technical stakeholders.

• Analytical mindset with expertise in navigating B2B tech sales cycles.

• Strong verbal and written English communication skills, with the ability to present proposals and technical insights fluently.

• Confidence in addressing diverse audiences, from corporate leaders to engineers.

Why Join Us?

At Etavolt, you’ll have the opportunity to work at the forefront of sustainable energy innovation, helping to shape the PV circular economy and driving real-world impact in the fight against climate change. If you’re a motivated professional eager to tackle challenges in renewable energy and sustainability, we’d love to hear from you.

Apply now and be part of Etavolt’s journey to revolutionize the solar industry!

Who are we?

We are the University of Cambridge presence in Singapore called Cambridge CARES, sponsored by the NRF CREATE program CAM.CREATE. CARES also hosts industry-funded and other agencies funded projects. Our team is comprised of world-class scientists and engineers working in a vibrant, fast-paced environment with great opportunities forknowledge and skills development.

CARES is leading a new project “Sustainable Manufacture of Molecules and Materials (SM3)”, funded by NRF CREATE programme within the Decarbonisation Grand Challenge. SM3project is a collaboration with NTU, NUS, CARES & the University of Cambridge and EPFL. The broad aim of the project is to develop novel approaches and technologies for fully de-fossilised routes to complex functional molecules and molecular materials. The project will explore novel chemical transformations for conversion of net-zero feedstocks to building blocks typically used in pharma, agrochem and other end applications. The project will also explore novel synthetic methods for conversion of the building blocks into end-use functional molecules. Novel synthesis technologies (photoelectrochemistry, sonochemistry, mechanochemistry, etc), as well as advanced research methods (AI, chemoinformatics, high-throughput synthesis) and process metrics (LCA and technoeconomic analysis) are included in this large project.

Who are we looking for?

We are looking to fill a vacancy of a Research Fellow or a Senior Research Fellow. The successful candidate would have a PhD in Chemistry or Chemical Engineering with a strong interest in Process Systems Engineering and Machine Learning (AI) for Chemical Engineering. The ideal candidate would have experience in developing first principle process models in Matlab/gPROMS or Python, process optimization, machine learning for chemical processes.

What skills do you have?

Working with chemical process data. Understanding process design, process optimization. Coding in Python. Developing ML workflows.

When is position available and for how long?

The position is available from January 2025 for 1 year in the first instance and up to 4 years in total.

What can we offer you?

· A stimulating working-environment with friendly, highly motivated colleagues.

· Opportunities to develop and implement new ideas in a creative environment.

· A competitive salary in line with your skills and experience.

· A one-year contract in the first instance, extendable following satisfactory performance.

· A comprehensive medical insurance cover as part of your employment.

Please apply by uploading your CV and academic transcript to https://jobs.swagapp.com/jobs/cambridge-cares-research-fellow-chemical-engineer-ai-process-system-for-sm3-al. Please note that this post is mainly based in the CREATE Tower at NUS University Town, Singapore. Informal enquiries could be sent to the academic lead of the project: Prof. Alexei Lapkin ([email protected]).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Coordinates the University's efforts to analyze, develop, implement and maintain the campus space and master planning for NUS campuses.
• Reviews campus demand and supply and manages campus planning and space program of projects, working with internal stakeholders and project managers, carrying out feasibility study and make recommendations on a wide variety of campus planning issues that include cadastral boundaries, sites, connectivity and other related infrastructure components.
• Conduct Space Review and Audits, reviewing space use occupancy process through use of technology and managing users expectations.
• Establishes and implements effective unit operating policies, systems, and procedures that are consistent with overall organizational goals, objectives, policies and operating standards.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Tertiary qualification in related building, business and policy making disciplines.
• Minimum 5 years experience in Architecture / Design / Real Estate/ urban planning/ Engineering and relevant experience in the Institute of Higher Learning (IHL) with strong analytical capabilities will be of advantage.
• Demonstrated knowledge in the arenas of planning and design, environmental sustainability, site design, architecture, space planning and/or engineering disciplines.
• Good communication skills to communicate effectively with project stakeholders and able to apply critical thinking skills to resolve complex issues.
• A responsible team player, self-motivated and abilities to coordinate multiple priorities/actions holistically to achieve desired results.
• Strong computer skills, to include Microsoft word/excels and power point for presentation and knowledge of software such as AutoCAD/REVIT/GIS including BIM will be preferred.
• Ability to be versatile and agile with a growth mindset.

Exciting full-time and contract-based opportunities at Sproud

We are in search of a (technically-inclined preferred) Project Manager who can handle projects across multiple media forms, manage clients and stakeholders, budget, timeline and production quality.

Candidates with strong Writing, Directing and Producing background will be preferred.

The ideal candidate will be able to lead the project creatively and technically from the Project Management POV and collaborate with our cross-disciplinary interactive and production team and partners.

Open to Singapore citizens and PR only.
Aiming for a start date in December 2024; flexible for the right fit.
Apply by 24 Jan 2025.

Send in your CV and portfolio to: [email protected]
Titled- Project Manager for Sproud

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hashtag#ProjectManagementJob hashtag#Fulltime hashtag#ProjectManager hashtag#AR hashtag#Interactive hashtag#filming hashtag#Animation hashtag#TargetAudienceEducation

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://lnkd.in/g7ZmKzYm
https://lnkd.in/gQbMmirW

Job Description

Manage the project sites and operation.

Manage and control of work progress, schedule, safety and qualities.

Ensure that all workplace safety rules and regulations are being observed to the construction of the project.

Requirements

Degree in Civil Engineering or its equivalent

Min 8-10 years of relevant local experience in Total Project Management of Mid-large

scale building construction projects.

Key Responsibilities

Manage existing product portfolio

• Develop and implement pricing, distribution and promotion strategy.
• Continuously monitor and analyze financial and quality performance of the product portfolio and
• initiate improvements to maximize customer satisfaction.
• Coordinate changes of existing products with sales, engineering and customers.
• Track and analyze competitor activities and develop adequate strategies and tactics for local counter measures.
• Provide yearly budgetary input for existing products (Capex) and new product introductions (Capex and paper sales)

Develop and introduce new products

• Research Ranpak and competitor performance, customer and reseller needs, trends etc.
• Identify market trends, needs and segments and prepare / present business cases as input for
• roadmap and NPI prioritization
• Manage NPI process and coordinate alpha and beta testing.
• Prepare, launch and roll out products with all collateral material competitive and training and promotion.

Key Profile

• Bachelor level in marketing, business and/or engineering
• Minimum 5 years of relevant product management experience in related trade
• Familiar with the indirect business model and distribution channel of paper packaging industry
• Assertive, communicative and outgoing, dynamic and curious
• High cognitive ability
• Innovative attitude and active contributor in developments.
• Proven skills as project leader.
• Strong experience in managing diverse stakeholders
• Pro-active and hands-on mentality
• Open, honest and integer
• Result driven.
• Good communication skills at all levels (horizontal and vertical)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be part of the NUS College administrative team working closely with the Vice Dean (Outreach) as well as team leads and team members to oversee, optimise and strengthen administrative processes throughout the Outreach pillar, and provide support in selected outreach efforts. The incumbent is expected to develop internal policies and procedures, establish and implement robust administrative systems, and ensure audit compliance for these systems, including systems related to undergraduate admissions processes. The incumbent will also oversee the management of our databases, particularly with the goal of analysing and tracking data to inform and refine strategies. The incumbent will also participate in front-facing outreach activities as needed.

Duties and Responsibilities

Admissions

• Oversee and establish proper file systems and workflows for the NUS College admissions process, focusing in particular on optimising existing workflows and allowing multiple team members to work together, as well as on audit compliance for the entire admissions process, including the end-to-end processing of applications from thousands of candidates and following through until accepted students matriculate
• Lead in internal and external audit reviews
• Oversee the processes required to support the Vice Dean on decisions for international students, especially at the final stages of the admissions cycle
• Serve as a counter-checker on all admissions and scholarships decisions
• Manage the database for admissions leads, ensuring the hygiene of the data
• Analyse the admissions data to inform strategies for recruitment and outreach and provide reports on this analysis
• Participate as needed in day-to-day admissions-related front-facing roles, such as communicating with the candidates and answering queries in the mailbox
• Participate as needed in outreach activities

Development

• Develop and manage gift fund management policies and procedures
• Lead in internal and external audit reviews
• Oversee the gift fund registry and ensure that all assigned gift cases are accurately updated in the central University database
• Assist Head of Development in gift fund utilisation conversations with internal stakeholders and track utilisation across the College throughout the year
• Partner with colleagues in fundraising and finance to develop multi-year revenue forecasts
• Develop key measurables on the impact of philanthropy in the College
• Oversee all aspects of gift processing at the College
• Lead in all data management matters including liaising with Development Office colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)
• Provide reports as requested by the Head of Development

Alumni Relations
• Develop an internal system to track alumni engagement in all aspects of the running of the College and in student life
• Ensure that all actively engaged alumni are appreciated and acknowledged
• Lead in all data management matters with the Office of Alumni Relations colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)

Others

• Provide strategic advice to the Vice Dean (Outreach) and develop streamlined administrative processes across the various teams (admissions, communications, development, alumni engagement)
• Serve as an executive assistant to the Vice Dean, assisting in the preparation of reports and slides as needed, in the scheduling and arrangement of appointments and meetings, the management of records, databases and filing systems
• Approve high-value purchases for the Outreach pillar
• Assist in procurement and provide advice on budget in the Outreach pillar, as needed
• Work with the other administrative teams in the NUS College Deanery on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Candidates with 10 years of working experience as an administrator or auditor will have an advantage
• Organised and meticulous with attention to detail
• Display tact and discretion in handling admissions information
• IT savvy and proficient in MS Office applications
• Proficiency in English language
• Has strong commitment to service delivery and able to multi-task and maintain calm under pressure in a fast-paced and dynamic environment
• Responsible and able to adhere to timelines
• A good team player with excellent communication skills

We are seeking a skilled and detail-oriented Contract Manager for our client in the logistics sector. The ideal candidate will manage all aspects of contract negotiation, execution, and compliance for logistics-related agreements, ensuring that both legal and business requirements are met. The Contract Manager will work closely with internal stakeholders, including legal, procurement, operations, and finance teams, as well as external clients and service providers. The incumbent must be able to work well under pressure and have a legal or procurement background with the willingness to travel.

Key Responsibilities:

• Lead the negotiation, drafting, and finalization of contracts related to logistics services, including transportation, warehousing, supply chain management, and third-party logistics (3PL) agreements.
• Analyze and review contracts to ensure compliance with relevant laws, regulations, and company policies. Identify and mitigate potential legal risks, and provide recommendations for risk reduction.
• Collaborate with cross-functional teams, including procurement, legal, operations, and finance, to align contract terms with organizational goals. Act as the primary point of contact for contract-related queries.
• Oversee the entire contract lifecycle from negotiation through execution and performance monitoring. Ensure timely renewals and manage amendments, extensions, or terminations as required.
• Ensure that all contracts are in compliance with industry standards, company policies, and applicable laws. Monitor vendor and service provider performance, ensuring adherence to contractual obligations and resolving issues as they arise.
• Handle any disputes or contract-related issues that may arise with clients, suppliers, or third-party vendors, ensuring timely and cost-effective resolutions.
• Maintain accurate records of all contracts, amendments, and communications. Provide regular reports on contract performance, renewals, and any risks or issues to senior management
• Contribute to the development and improvement of contract management processes, systems, and tools to enhance efficiency and effectiveness.

Qualifications:

• A bachelor’s degree in Business, Law, Supply Chain Management, or a related field (A Paralegal Certificate from an accredited institution is preferred.)
• 5+ years of experience in contract management, ideally within the logistics, supply chain, or transportation sector (background in procurement would be strongly preferred)
• Experience negotiating, drafting, and managing logistics-related contracts (e.g., transportation agreements, warehousing contracts, 3PL agreements).
• Strong understanding of logistics operations, terminology, and industry regulations (e.g., Incoterms, freight agreements).
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy in contract review and analysis.
• Excellent problem-solving and conflict-resolution skills.
• Ability to manage multiple contracts simultaneously and prioritize tasks effectively
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Willingness to travel

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

E-Commerce Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled E-Commerce Manager based in Singapore. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As an E-Commerce Manager, you will oversee the end-to-end management of our e-commerce platforms, develop strategies to drive sales, and optimize the customer journey. You will play a critical role in achieving revenue growth, ensuring seamless operations, and maintaining a strong brand presence online.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

• Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
• Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
• Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
• Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

• Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
• Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
• Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

• Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
• Ensure the e-commerce platform is optimized for mobile and multi-device usage.
• Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

• Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
• Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
• Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

• Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
• Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
• Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

• Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
• Implement new technologies and features to improve user experience and streamline backend operations.
• Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

• Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
• Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
• Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

• Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
• Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
• Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

• Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
• Mitigate risks related to online transactions and customer data through regular audits and
• updates.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
• 5+ years of experience in e-commerce management, digital marketing, or a related role.
• Proven success in developing and executing e-commerce strategies that drive sales growth.
• Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

• Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
• Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
• Familiarity with payment gateways, security protocols, and compliance standards.
• Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

• Exceptional leadership and team-building abilities to motivate and guide a diverse team.
• Strong analytical and strategic thinking to identify opportunities and solve complex problems.
• Excellent communication and interpersonal skills to collaborate across departments and with external partners.
• High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

• Experience with international e-commerce operations is a plus.
• Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
• Willingness to travel for events, conferences, or vendor meetings as necessary.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions. At IGG, we are innovators at work, gamers at heart.

We are currently looking for a BD/Marketing Manager to join our energetic team in Singapore!

Job Description:

Business Development

Build and maintain relationships with existing and potential partners

Coordinate with other departments on collaborative campaigns with partners

Identify and evaluate potential partnerships and business opportunities

Analyse market trends and competitor activity to identify new opportunities for growth

Marketing

Conceptualize, plan, test, evaluate and execute social media marketing strategies for new games

Plan, produce and manage content for multiple social media platforms

Grow and manage gamer community on different social media platforms

Conceptualize, plan and execute guerilla marketing campaigns for organic user acquisition

Manage and guide less experienced team members

Job Requirements:

5 or more years of relevant work experience

Degree in a relevant discipline

Avid gamer, deep passion for games

Excellent communication, interpersonal and collaboration skills

Able to fluently liaise with Chinese-speaking stakeholders

Very familiar with various social media platforms

Able to work independently

Video / mobile gaming industry experience a bonus

What’s in it for you:

Vibrant work environment

Medical & Dental benefits

H&S Insurance coverage

Health screening subsidy

Exciting team building activities

Birthday gift

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery

• In charge of end-to-end project development lifecycle(s):
  • Gather user requirements from the client
  • Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
  • Plan project milestones and resources required
  • Provide cost estimates for budget approval
  • Lead development sprint cycles to schedule and monitor:

A. Data collection, annotation and pre-processing activities

B. Model training and iterative improvement activities

C. Model performance validation activities

D. SDK integration activities

E. Quality assurance checks activities

• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Please apply directly here: https://apply.workable.com/visenze/j/36F40773B6/

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage