Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

A growing digital compliance solution platform is looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets for their office in Singapore. You will play a vital role in generating B2B sales in ASEAN and will be responsible for maximizing our sales team potential, crafting sales plans and justifying plans to upper management. Your objective is to drive financial growth by identifying clients, cultivating trust, and closing deals through their team’s performance.

Primary Responsibilities

• Designing and implementing a strategic sales plan that expands the company’s customer base to ensure strong presence.

• Lead the business development team, providing guidance, support, and mentorship to drive performance and achieve targets.

• Develop and communicate effective business and action plans to address opportunities.

• Hunt for new prospects to generate new sales in the region.

• Scout and develop new business leads across the client, channel or partner spectrum.

• Accelerate customer adoption through education and engagement.

• Suggest actions to improve sales and engagement performance and identify opportunities for growth.

• Ensure highest level of client satisfaction and reference-ability.

• Maintains excellent relationships with clients through superior customer service.

• Attends trade shows and travels to meet clients as needed.

Requirements and Preferred Qualifications:

• Bachelor’s degree / Diploma in Marketing, Business or equivalent.

• Experience in Fintech Sales and Marketing is an advantage.

• To have Regulatory Compliance domain knowledge and understanding (software industry, trends, vertical market industries, etc.) will be preferred.

• Effective communication and presentation skills at the executive level.

• Proven ability to showcase stakeholder management in sales processes inside complex organizations; You should be able to understand business drivers and ability to establish buy-in at all levels.

• Proven ability to demonstrate growth mindset in a professional capacity.

• Required language(s): Fluent in English and Mandarin - In order to liaise with Chinese speaking associates.

JOB SUMMARY

You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.

RESPONSIBILITIES & EXPECTATIONS

• Manage assigned existing customer accounts and solicit new accounts in restaurants, caterers, fast food chains, and other F&B outlets.
• Visit customers, respond to and attend to customers' queries and concerns.
• Take orders from customers, if necessary.
• Attend and participate in all meetings, trade exhibitions, and any other events as stipulated by the company.
• Work on public holidays if necessary. However, you will be given time off when you are required to work on public holidays.
• Perform other duties/work as directed by the HOD from time to time.

REQUIREMENTS

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 2-3 years of sales experience in F&B / Catering / Hospitality experience.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

* Manage and coordinate marketing and creative staff

* Lead market research efforts to uncover the viability of current and existing products/services

* Collaborate with media organizations and advertising agencies

* Brainstorm ideas for new campaigns

* Coordinate with the sales team and other departments to produce effective strategies

* Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

* Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Summary

Oversees the day-to-day operations of the club, ensuring a high standard of service, safety, and efficiency. This role involves managing staff, coordinating events,

handling customer inquiries, and maintaining the venue’s overall atmosphere.

Key Responsibilities

-Hiring, training, and managing staff, such as -bartenders and waiters

-Managing inventory

-Opening and closing the club Ordering supplies

-Promoting club and hiring or encouraging others to promote club.

-Ensuring operations run according to safety and sanitation standards and laws

-Implement strategies for improved work performance

-Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

Requirements

-Team Player

-Good Learning Attitude

Job Responsibility:

Lead Singapore office and manage affiliated office relevant business units

Formulate and implement business strategy to achieve annual target

Engage clients and vendors for procurement and trading activities

Develop E-commerce platform for the traded commodities

Responsible for steering the company's financial management, including strategic planning，budgeting and financial performance analysis

Oversee daily business operations and risk management

Implement HQ policies and formulate local policies, optimize business processes

Allocate budget resources and manage operational cost

Oversee human resources management and functions

Prepare regular report (in Mandarin) for management

Job Requirement

Minimum 15 years of management working experiences in managing across multiple countries in Asia Pacific region (mainly China, Japan, Australia) and Europe.

Minimum 2 years of experiences in commodities E-commerce business.

Strong finance background and attained finance certification in one of the countries mentioned above

Strong leadership and excellent communication & interpersonal skills

Communicate with Mandarin speaking counterparties in both written & spoken. Proficiency in Mandarin is required.

Willing to travel and stationed overseas based on work assignment.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Project Manager

Responsibilities:

• Support provision for PM’s project leading & managing activities.
• Develop standardized rules and processes of project management, such as constructing reporting structures, determine reporting contents, etc.
• Cost and Resource Coordination across business area, working closely with Program Manager and Area PM.
• Progress and issue management of BA, Operations Consultant members and Developers in the business area in charge.
• Consolidate status report within business area in charge, and reporting to Program Manager and Management.
• Coordination with stakeholders inside and outside of the business area, including Business and IT, to ensure meeting their needs and expectations.
• Negotiation with stakeholders among Business (Product Section / Operation section/ Front Office and so on) and IT in case making decision harm someone’s interest.(i.e. complete negotiation of giving up some requirement to meet deadline)

Requirements:

• Strong expertise in Trade Area
• Strong leadership to not rely on Bank Employee’s instruction
• PM experiences in big projects such as core banking projects
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Preferable to have experience in package system implementation
• Skills / personalities for active communication, for engaging with stakeholders with a variety of background

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Project Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be the go-to person for all employee-related issues. Main duties involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is very vital to Initia’s success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect in the kind of HR Manager we are looking for.

DUTIES & RESPONSIBILITIES:

• Developing the company's HR agenda
• Developing HR strategies, policies and practices
• Structuring compensation and benefit packages
• Developing and creating each position’s KPI and evaluation structure for employee
• Finding suitable government grants for the entire business entity and securing the grants
• Managing, saving, and allocating HR funds with government grants
• Provide input on workforce and succession planning as well as planning of business unit restructuring
• Accomplish and ensure projects tasked by HQ are complete according to schedule
• Handle recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
• Ensures legal compliance by monitoring and implementing
• Learning and Development, Planning Training Plan for all staff
• Responsible for ensuring timely and accurate delivery of payroll
• Administrator welfare matters and organizing staff activities
• Driving the performance management programs, identifying talent gaps and develop internal candidate pipelines
• Manage overall end-to-end Payroll
• Providing HR consulting and solutions on HR matters to business units on a daily basis

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend and public holiday

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

BIM工程师（BIM Manager）

Responsibilities:

Develop 3D BIM models and prepare deliverables based on requirements for submission to BIM Manager and consultants.

Maintain up-to-date 3D model according to the latest information and audit regularly.

Ensure accuracy of shop drawings.

Generate 2D drawing, documentation, and As-Built BIM model and detailing submission based on company standards.

Conduct BIM co-ordination with other disciplines such as clash detection, etc.

Coordinate with Sub Contractors to exchange latest updates and models.

Create BIM objects, families, templates with proper parameters for project and company use.

Develop virtual mock-up based on requirements.

Ensure BIM models are usable for quantity take-offs.

Assist the coordinators and BIM Manager on modelling and drawing matters.

Perform Quality Control checks before the release and exchange of BIM models and drawings.

Support tasks assigned by the project team.

Requirements:

Specialist Diploma in BIM.

Minimum of 3 years of experience in BIM modelling, drawing preparation and coordination.

Proficiency and in-depth working knowledge of BIM with relevant software knowledge in Revit (AR, CS, MEP), Navisworks, AutoCAD, BIM360, etc.

Knowledge in BIM360 / ACC Build.

Position Overview:
We are seeking an experienced and dynamic General Manager to lead our construction company in Singapore. The General Manager will oversee the entire spectrum of operations, ensuring efficient project delivery, strategic growth, and organizational excellence. The ideal candidate will bring a proven track record in construction management, strong leadership abilities, and a deep understanding of Singapore's construction industry standards, regulations, and practices.

Key Responsibilities:

Strategic Leadership:

• Develop and implement the company’s strategic vision and operational plans.
• Drive business growth through identifying opportunities, fostering partnerships, and expanding market share.
• Ensure alignment of all departments with the company’s goals and objectives.

Operational Oversight:

• Manage day-to-day operations, including project planning, execution, and completion within timelines and budgets.
• Oversee tendering, contract negotiations, and vendor relationships.
• Implement quality assurance processes to meet safety, compliance, and regulatory standards.

Financial Management:

• Develop and manage the company’s budgets and financial goals.
• Monitor project profitability and operational costs, ensuring fiscal accountability.
• Oversee invoicing, cash flow, and financial reporting to stakeholders.

Team Management:

• Lead, mentor, and manage cross-functional teams, including project managers, engineers, and administrative staff.
• Promote a culture of collaboration, innovation, and continuous improvement.
• Recruit, onboard, and retain top talent in alignment with organizational needs.

Stakeholder Engagement:

• Build and maintain strong relationships with clients, government agencies, consultants, and other stakeholders.
• Represent the company at industry events and forums, enhancing its reputation and market position.
• Address and resolve conflicts or challenges that may arise during projects.

Requirements:

Education & Experience:

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field (Master’s degree is a plus).
• Minimum of 10 years of experience in the construction industry, with at least 5 years in a senior leadership role.
• Proven track record of managing large-scale construction projects and teams.

Technical Skills:

• Strong knowledge of Singapore’s construction regulations, safety standards, and building codes.
• Proficiency in project management tools and construction-related software.
• Understanding of financial principles, including budgeting, forecasting, and cost control.

Leadership & Communication:

• Excellent leadership, decision-making, and problem-solving skills.
• Strong interpersonal and communication abilities, with the capacity to liaise effectively with diverse stakeholders.
• Ability to lead and inspire teams in a fast-paced and dynamic environment.

Personal Attributes:

• High level of integrity, professionalism, and accountability.
• Strong organizational skills with attention to detail.
• Results-driven, with the ability to manage multiple priorities and deadlines.

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes.

• Advise customers on vehicle maintenance, repair needs, and service intervals.

• Conduct test drives with customers to identify additional vehicle issues if necessary.

• Accurately document customer concerns and vehicle details on job cards.

• Provide clear service quotes and estimated time for completion.

• Inspect vehicles after repairs and ensure issues are resolved before handover.

• Manage vehicle check-in and check-out processes efficiently.

• Monitor service progress and keep customers informed.

• Coordinate with internal departments to resolve post-repair issues.

• Handle administrative tasks such as cost estimates, billing, and job card closures.

• Follow up with customers to ensure satisfaction with the services provided.

Requirements:

• Nitec/Diploma/Degree in Engineering, preferably in automotive-related fields.

• Minimum 2 years of experience as a Service Advisor or in a similar customer service role within the automotive industry.

• Strong ability to detect basic vehicle faults and issues.

• Valid Singapore Class 3 Driving License.

• Excellent communication and interpersonal skills.

• Proficient in using computer systems to manage customer information and service orders.

What We Offer:

• Competitive salary package.

• Opportunities for career development and growth.

• A supportive and collaborative work environment.

Location: Woodlands @ MEGA

Working Hours: Monday - Friday 10am - 7pm / Saturday 10am - 3pm

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As an Enterprise Risk professional, you will be leading engagements to identify control enhancements, operational and compliance process improvement and efficiency opportunities, as well as company-wide cost improvements. EY is a global leading service provider in this space, with a reputation for high quality and cost-effective innovative offerings.

The Opportunity

As part of our Enterprise Risk team, you’ll focus on client opportunities where your expertise can make a substantial impact. You’ll apply your knowledge and experience to shape our services and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

Your Key Responsibilities

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. In a volatile world, effective risk management protects, sustains and improves business performance. As a risk professional, you’ll be focused on helping our clients develop an integrated and sustainable approach to risk and control that encompasses a holistic view of people, process and technology.

Skills and Attributes for Success

• Executing job planning: Conduct research on client background and risks and propose tailored audit work program and audit time schedules, coordinate with client on kick off meeting and other necessary planning activities.
• Executing review: Perform testing of audit areas, complete work programs including conducting interviews with Senior Management, provide guidance to junior team member(s), review the work of junior team member(s), schedule closing meeting with client, communicate and discuss audit observations with client and prepare closing meeting deck.
• Reporting: Prepare draft and final reports after the necessary internal reviews, wrap up audit work programs and work files, and assist in any other wrap up activities.
• Developing and maintaining productive working relationships with client personnel
• Building strong internal relationships within EY Consulting Services and with other services across the organization
• Contributing to people initiatives
• Contributing to an educational program to continually develop interpersonal and technical skills of staff
• Understanding and follow workplace policies and procedures

To Qualify for the role, you must have

• Recognized Bachelor's or Master's degree in Finance, Business, Risk Management or other related field
• A minor in any digital specialization such as DA if applicable
• At least 6 complete years of experience gained in an internal auditing /line position in a commercial environment, or in a big public accounting firm
• Strong computer skills such as MS Office (MS Excel and MS PowerPoint)
• International business experience preferred
• Strong analytical and problem-solving skills
• Demonstrated integrity, values, principles, and work ethics
• Strong interpersonal and communication skills
• Excellent command of verbal and written communication skills
• Able to work independently and as a team
• Willingness to travel on overseas assignments

Ideally, you’ll also have

• Industry related certification (e.g., CPA/CA, CIA, CMA)
• Experience in IT General Controls review
• Proficiency with data analytic tools or digital skills such as ACL, Tableu, Alteryx, data science, Robotic Process Automation

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

• Overseeing day-to-day operations of the stores and ensuring smooth operations.
• Preparing food items according to established recipes and standards.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Assisting with other tasks and duties as assigned by management

Job Summary:

We are seeking an Assistant Project Manager with a background in mechanical engineering and project management, preferably from the contractor industry, to join our team for an LTA project. The role involves assisting the Project Manager in overseeing project execution, ensuring technical accuracy, maintaining schedules, and delivering high-quality outcomes within budget.

Key Responsibilities:

• Assist in managing mechanical engineering projects of varying sizes and complexities.
• Analyze customer design proposals and specifications to determine cost-effective solutions.
• Ensure professional quality standards across all facets of project work.
• Support the Project Manager in leading project teams to ensure technical accuracy and adherence to timelines.
• Oversee the allocation of resources, documentation, and activities throughout the project lifecycle.
• Collaborate with clients to deliver high-quality project outcomes.
• Prepare and review project specifications and concept reports.
• Maintain and strengthen client relationships while identifying opportunities for business growth.
• Mentor technical staff and assign duties as required.
• Monitor quality and cost control during the design and construction phases.
• Track project schedules, budget status, and resource utilization.
• Identify and escalate the need for additional services and fees when necessary.
• Review and approve shop drawings and other project deliverables.

Requirements:

• Degree in Mechanical Engineering or related field.
• Proven experience in mechanical engineering projects, with a preference for candidates from the contractor industry.
• Strong project management skills with the ability to multitask and meet deadlines.
• Excellent client-facing skills and the ability to maintain professional relationships.
• Familiarity with LTA projects and requirements is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

RESPONSIBILITIES
The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidates

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Experience in Managing Philippines Market
• Excellent Communication Skills in Tagalog to manage Philippines clients
• 5 years of experience as Relationship Manager

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Specific Tagalog Language Expertise
• Specific Philippines Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers