Are you someone who thrives on building meaningful relationships with clients while managing the behind-the-scenes processes that keep things running smoothly? Do you enjoy balancing customer care with procurement and operational responsibilities? If so, we have the perfect opportunity for you!

At Screed, Singapore’s go-to online lighting store, we’re looking for a dedicated and professional Client Service & Procurement Specialist to join our team. If you’re passionate about customer satisfaction, operational efficiency, and contributing to the success of a dynamic company, we want to hear from you!

What You’ll Be Doing

Your role will be pivotal in creating a seamless experience for our customers while supporting our procurement and operational processes:

• Customer Service: Handle inquiries via phone, email, WhatsApp, and social media with professionalism and care.
• Quotations & Documentation: Prepare quotations, invoices, and proposals for tenders and projects.
• Procurement: Source and liaise with suppliers to ensure timely procurement and delivery of products.
• Order Fulfillment: Manage sales orders and oversee the entire fulfillment process.
• Administrative Tasks: Perform general administrative duties and support ad-hoc responsibilities as needed.

What We’re Looking For

We’re seeking someone who is adaptable, detail-oriented, and service-minded:

• Experience: Prior experience in customer service, procurement, or administrative roles is preferred.
• Education: Diploma in Business Administration or related fields.
• Language Skills: Fluency in English (spoken and written) is essential. Mandarin proficiency is a plus to liaise with Mandarin-speaking clients.
• Personality: Meticulous, self-motivated, and able to work independently with minimal supervision.
• Tech-Savviness: Proficient in Microsoft Office (Excel, Word, Outlook) and email communication.
• Multi-tasking: Comfortable managing a dynamic mix of customer service and procurement duties.

Why Join Us?

At Screed, we’re more than just a lighting company—we’re about creating inspiring spaces and providing top-notch service to our customers. Here’s what we offer:

• Convenient Location: Easily accessible office near Lavender and Bendemeer MRT.
• Growth Opportunities: Gain hands-on experience in a dynamic industry.
• Work-Life Balance: We respect and value your time and well-being.
• Diverse Projects: Collaborate on projects for corporates like Google, Singtel, DBS Bank, and more.

About Screed

Screed is Singapore’s leading online store for designer, modern, and industrial lighting. We take pride in creating inspiring spaces for our clients by offering unique and high-quality lighting solutions. From homes to corporate spaces, our mission is to provide a stress-free and enjoyable shopping experience.

We’ve served some of the most notable brands, such as Google, Resorts World Sentosa, and Citibank. Join us in bringing light into people’s lives—literally!

How to Apply

Send us your resume, including personal details, current/last drawn salary, and expected salary.

Note: Only shortlisted candidates will be notified. We can’t wait to hear from you!

We are seeking an experienced Procurement and Operations Manager to join our dynamic FMCG team. The ideal candidate will have extensive knowledge in managing OEM contracts, factory operations, manufacturing processes, and end-to-end supply chain management. This role offers the opportunity to be part of a fast-growing team, driving innovation and operational excellence within the FMCG industry. If you meet the above qualifications, we'd love to hear from you!

Key Responsibilities:

· Oversee and manage OEM contracts, ensuring optimal collaboration with partners and suppliers.

· Develop and streamline factory and manufacturing process flows to ensure efficiency and quality.

· Implement and monitor cost management strategies to drive profitability and minimize expenses.

· Manage overseas shipping, including handling import documentation and ensuring compliance with international trade regulations.

· Ensure adherence to industry standards and compliance requirements across operations.

· Optimize procurement and supply chain strategies to meet business goals.

Key Requirements:

· Minimum 5 years of relevant experience in procurement and operations management within the FMCG sector.

· Solid understanding of import/export documentation and compliance regulations.

· Demonstrated expertise in cost management and process optimization.

· Strong knowledge of beverage industry operations is a plus.

· Exceptional organizational and problem-solving skills.

Preferred Skills:

· Based in SG, preferably can speak Thai and deal with Thai before

· Experience in building and launching products in collaboration with OEM partners.

· Ability to work in a fast-paced FMCG environment.

· Excellent communication and stakeholder management skills.

JOB SCOPE & JOB RESPONSIBILITIES

• Experience in an engineering, procurement and operations.
• Ability to analyze bills of material and drawings to understand key requirements.
• Knowledge and direct experience in negotiating contracts and quotations with Contract Manufacturers and Suppliers.
• Ability to identify cost reduction opportunities.
• Responsible for procurement, sourcing and negotiation.

JOB REQUIREMENT

• Diploma or Bachelor degree in engineering.
• At least 3 years experience in procurement engineering.
• Good procurement knowledge is a must.
• Possess good analytical skills, resourceful and independent.
• Team player
• Effective verbal & written communication skills.

Job Descriptions:

• Handle all purchasing duties
• Prepare, review and place purchase orders
• Assist in Schedule purchases and arrivals
• Maintain inventory
• Coordinate with internal parties involved in procurement matters
• Maintain and update purchasing documents/ records and approved external provider list
• Ensure purchasing functions conformance to plant requirements
• Build and maintain good relationship with current and new vendors
• Any other ad-hoc tasks and activities assigned.

Requirements:

• Minimum Diploma in Supply Chain/ Purchasing or equivalent
• At least 1 Year(s) of working experience in the related field
• Basic mathematical knowledge
• Knowledge of procurement processes, policies and procedures
• Meticulous with good organization, negotiation and analytical skill
• Commitment and initiatives to complete any urgent tasks timely
• Good time management
• Being able to start work immediately would be advantage.
• Must be able to travel overseas for purchasing

Job Scope:

• Manage and oversee the day-to-day construction activities on the site, ensuring that work is progressing as per the project schedule and plans
• Collaborate with project managers, architects, subcontractors, and other professionals to ensure effective communication and coordination among different parties involved in the project
• Monitor construction quality and ensure that work is being carried out according to approved plans, specifications, and industry standards
• Enforce and promote safety measures and regulations on the construction site to ensure the well-being of workers and compliance
• Coordinate site logistics, including material deliveries, equipment allocation, and workforce management to ensure efficient utilization of resources
• Provide regular updates to project managers and stakeholders on the project's progress, highlighting any deviations from the plan and proposing corrective actions
• Monitor and control project costs by tracking expenses, material usage, and labor hours, and identify areas where cost-saving measures can be implemented
• Assist Project Manager in proposal and review of M&E Design and drawings
• Completing regulatory documents concerning safety issues
• Undertake any other duties assigned by management from time to time

Job Requirement:

• Bachelor of Degree in Mechanical Engineeringor related equivalent
• 7 year of experiences as engineer in construction sector
• Strong knowledge of construction methods, materials, and processes
• Familiarity with relevant construction codes, regulations, and safety standards
• Proficiency in using construction management software and tools such as CAD and Revit
• Knowledge in safety management
• Excellent communication and interpersonal skills
• Leadership abilities to manage and guide on-site teams effectively
• Problem-solving skills to address unexpected challenges
• Attention to detail and a commitment to quality
• Able to multi-task and work under tight schedules
• Strong negotiation and problem-solving skills
• Able to face challenging tasks and meet high standards and deadlines
• Able to attend to emergency call due to project and works needs beyond office hours
• 6 Working days

We are regret that only shortlisted candidates will be notified.

Job Description

• Supervise and coordinate the activities of site contractors;
• Monitor job progress and ensure that civil contracted works meets all practical, commercial, requirements of productivity, quality and contract target completions;
• Ensure all Structural work is carried out within established budgets and schedules;
• Ensure all design work conforms to the codes and standards used by the client, or to agreed industry standards.
• Implement and oversee site projects assigned to ensure smooth project execution
• Manage internal and external contractors well to ensure quality of work and scope of work is within specifications.

Requirements

• Degree in Civil/Structural Engineering recognised by the Professional Engineers Board Singapore
• Min 5 years of HDB new build or JTC projects relevant working experience
• Good communication skills and a team player
• Positive working attitude and highly adaptable

Job Description & Requirements

- Job title will be Project Engineer and the duties are providing technical advice, supervising staff on site and ensuring that their packages are completed on time and within budget.

- Managing the Project

- Monitoring the workers

- Work at any construction site

- Prepare the progress report

- Report to the director

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Our Company
Powerzone H2 Technologies is a provider focusing on the design, manufacture, and distribution of PEM fuel cells.
We aspire to be the leader in Hydrogen fuel cell system integrator and solution provider in the APAC region.
We are hiring a talented engineering professional to join our team.
If you're excited to be part of a winning team, Powerzone H2 Technologies is a great place to grow your career.

Job Scope

· Work with the research center for scale-up production/ manufacturing· Troubleshoot and advise on electrical and mechanical Fuel cell systems together with superior. Do fuel cell product testing

· Monitoring stock level and dealing with suppliers for the production process

· Answer all technical enquires and maintenance requirements from customers as assigned by the Manager

· Complete projects on time and within budget. Carry out any other work directly by your immediate superior or Director

· Cooperate with the team to solve problems

Requirement

· Bachelor's Degree or equivalent in Engineering or Other Advanced Diploma / Post-Diploma qualifications in Electronic Certificate equivalent

· With at least 2 years of working experience in a relevant field ( Fresh graduates are welcome to apply)

· Good computer skills i.e MS Office Suite and MS Project, Autocad, Photoshop

· Fast learner

· Good problem-solving, organizational, analytical, and critical thinking skills

· Ability to manage your project effectively

· Must be able to work in a team environment, including the ability to manage vendors and project stakeholders

· Demonstrate proactiveness in handling tasks at hand.

· Previous experience working with lab/industrial equipment required (if applicable)

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

• Collaborate closely with clients, consultants, subcontractors, and other departments to address technical matters related to mechanical work.
• Possess the necessary qualifications, competencies, and skills to effectively manage and supervise mechanical works.
• Manage budgets, timelines and resources for mechanical project elements.
• Conduct risk assessments and implement safety measures throughout project phases.
• Monitor and report on project progress, identifying and addressing potential issues.
• Conduct quality inspections and ensure adherence to mechanical codes and standards.
• Provide technical support and guidance to project teams.
• Lead the on-site mechanical construction team to ensure smooth execution of work by subcontractors.
• Ensure full compliance with relevant standards, codes of practice, and safety regulations.
• Oversee all Mechanical issues on-site to ensure proper resolution.

REQUIREMENT:

Requirements

• Degree in Mechanical Engineering.
• Advanced proficiency in using company-specific software.
• Autocard
• Strong communication skills, both written and verbal.
• Expertise in design thinking for product innovation and improvement.

• Candidate with relevant experience in metal fabrication, semi-con, precision engineering and engineering industry will be advantageous.
• Has a good working attitude.
• Has at least 5 years experience operating CNC Milling Machines and CNC Turning Machines
• Able to read and understand engineering drawings.
• Has CAM Programme knowledge
• Set-up individual tools for machine operation in CNC Milling Machines and CNC Turning Machines
• Able to do process management plan and operation
• Create Geommetry and check machining simulation
• Generate NC programme and put the programme to designated machines
• Work according to production plan and to maintain operational efficiency
• Carry out in-process measurements and to maintain product quality.
• Monitor process/ machines performance and to troubleshoot/ report any deviations to respective personnels, if any.
• Maintain continuity among work teams by documenting and communicating actions.
• Ensure cleaniness according to the Company's 5'S' policy.

1. Plan, design, co-ordinate with other consultants and construction management of Electrical services for all types of building projects.
2. Provide supports in project management and contract administration for building engineering contracts.
3. Preparation of tender documents and technical specification and evaluation of tenders and preparation of tender reports.

Job Scope

• Prepare schematic design, site installation layout, calculations, technical reports and specifications etc for automation equipment panel.
• Liaise with external consultant teams, contractors and suppliers to resolve project electrical design issues.
• Generate BOM and RFQ document.
• Communicate with contractor for automation equipment panel fabrication.
• Prepare factory acceptance test document for automation equipment panel.
• Responsible for liaising with Project Manager on automation equipment panel acceptance before ship to site.
• Provide support on site installation.
• Updating of Circuit diagram, Control device and Equipment Installation layout.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

• Bachelor's degree in Mechanical Engineering or related field.
• 1-2 years of experience in HVAC engineering and project management.
• Strong knowledge of HVAC systems, design principles, and industry best practices.
• Proficiency in AutoCAD, HVAC design software, and project management tools.
• Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs

Responsibilities:

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves.
• Produce detailed engineering drawings
• Perform design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc.

Requirements:

• Degree in Mechanical or Mechatronics Engineering
• More than 5 years of experience in semiconductor equipment design
• Good knowledge and experience in the following areas :

1. Design of automation or semiconductor equipment
2. High precision machine design
3. Design of High Speed Pick and Place mechanisms

• Familiar with 3D CAD software
• Ability to plan, prioritize, and coordinate throughout the project cycle
• Ability to work independently with high level of motivation and communicate with all levels
• Equipment troubleshooting skills
• Ability to produce detailed Mechanical drawings and apply knowledge of
• Geometric Dimensioning & Tolerancing.

• Reports to APM
• To assist in site supervision structural and architectural works
• Coordinate with consultant RTO / RE.
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submissions
• Produce weekly site progress reports
• Attend subcon meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements
• At least 5 years of working experience in Building & Construction in HDB (BTO) project
• Building and Architectural experiences
• Conquas Knowledge
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Independent with good communication skill

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
As a Project Engineer at DVI, you will be at the forefront of delivering innovative Audio-visual and collaboration solutions for our corporate clients across a diverse range of industries such as corporate workplaces, healthcare, education and hospitality sectors.

Responsibilities:

· Handle end-to-end project execution, ensuring on-time delivery and adherence to quality standards.

· Manage client relationships, understanding their unique needs and ensuring their satisfaction.

· Oversee the integration of technology solutions, focusing on seamless operation and user-friendliness..

· Ensure compliance with safety and industry standards throughout project lifecycles.

· Handle budgeting, resource allocation, and scheduling.

· Collaborate with the Services Division for post-installation support, maintenance, and on-site services.

Requirements:

· 2+ years of project management experience within the audio-visual, technology (hardware/networking), construction/ building, corporate office set-up, Architecture & Planning or related industry.

· Experience working with clients on-site regularly.

· Excellent communication skills.

· Strong problem-solving and decision-making abilities.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

The Electrical Engineer will work with Project Team in carrying out the following:

• Conduct project electrical engineering works
• Prepare project electrical function specifications, electrical layouts, PLC IO list and wiring diagrams
• Conduct electrical products selectivity study and generate project electrical Bill of Materials (BOM)
• Generate Request For Quotation/ Offer and Purchase Request for electrical BOM.
• Prepare project electrical installation documentation with technical support for installation work
• Prepare electrical inspection test sheet/ template for test and measurement
• Evaluate and implement corrective measure on test result
• Prepare project specific electrical product operational and maintenance manuals
  

Qualifications:

• Degree in Electrical Engineering or Polytechnic Diploma in Electrical Engineering with relevant experience
• Professional Experience: Preferably with experience in airport, intralogistics projects electrical engineering design. Fresh graduate will also be considered in case-by-case basis.
• International Experience: Experience working in cross-cultural or international teams as added advantages.
• MS Office, EPLAN P8, AutoCAD and Navisworks CAD Tools
• LEW as added advantage.

Functional skills:

• Good knowledge and practical experience in electrical engineering design (e.g. Power Distribution, System and Equipment electrical control, cable containment system according to IEC and SS638:2018).
• Efficient in MS Office, EPLAN P8, AutoCAD and Navisworks CAD Tools skillset
• Understand IT networking infrastructure and hardware
• Must be willing to travel within Asia region with occasional traveling to Europe or Middle East
• Experience in simple PLC programming will be an advantage
• Experience in Material Handling System will be an advantage
• Experience in Brown field project engineering will be an advantage
  

• Process Optimization: Analyze and improve existing spray-painting process to enhance efficiency, reduce cycle times, and minimize defects. Implement innovative solutions to optimize workflow and increase productivity.
• Production Planning and Scheduling: Collaborate with production managers to develop production schedules, allocate resources, and ensure timely delivery of assembled components.
• Tooling and Equipment Management: Oversee the maintenance, calibration, and performance of spray equipment and tools. Coordinate repairs, modifications, and upgrades as needed.
• Troubleshooting: Identify and resolve spray-related issues, such as over spray/under spray, color tone issue and equipment malfunctions. Implement corrective actions to prevent reoccurrence.
• Continuous Improvement: Lead initiatives for continuous process improvement, including the application of lean manufacturing principles and other optimization methodologies.
• Cross-Functional Collaboration: Collaborate closely with design, engineering, and quality assurance teams to ensure seamless integration of components and timely resolution of design-related challenges.
• Documentation and Reporting: Maintain accurate documentation of spray processes, work instructions, and production reports. Generate regular reports on production performance and key metrics.
• Training and Skill Development: Train and mentor assembly/spray technicians on best practices, quality standards, and proper use of equipment to maintain consistent and efficient assembly processes.
• Health and Safety: Champion a culture of safety by ensuring compliance with all safety regulations and guidelines and promoting safe work practices

Requirements

• Diploma or Engineering Holder
• 3 years relevant experience in spray painting operation.
• Knowledge in spray paint processes, machine set-up and operation
• Knowledge on plastic manufacturing processes.
• Computer literate in Microsoft office.
• A pro-active team player

Job Scope/responsibilities:

• Lead/participate in planning process transformation projects
• Support Demand Supply Match, mitigate supply gap related to Backend network and provide solution.
• Highlight capacity risks and opportunities within tactical horizon
• Response to demand upside through structured analysis, cohesive network efforts and driving capability to enable upside.
• Work with Site teams to match WIP to backlog to meet customer commit metrics
• Understand and implement site loading/optimization within the pipeline horizon.
• Deploy tactical strategies across AT network that supports Micron’s Strategic Objectives.
• Primary interface to Supply Chain team for Tactical AT issues and operations.
• Team with Capacity team to drive strategic changes to the AT network
• Understanding end-to-end supply chain and the down-stream impact of demand and supply fluctuations
• Applying exceptional analytical skills and tool experience (Excel, Pivot Tables, Access, etc.) in support of this role
• Communicate effectively with Supply Chain, Site Planning and Order Promising teams.

Job Requirements/Qualifications:

• Bachelor’s in Engineering, Production Operations Management or Supply Chain related
• At least 2 years of experience in Planning, Supply Chain or Subcon Manufacturing experience
• Excellent Communication Skills
• SAP and Supply Planning Optimization (SPO) tool knowledge (advantage)

Job Description

• Monitor and review master construction program and preparation of catch-up program, if applicable.
• Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.
• Preparation of detailed program for the site team to follow accordingly & completed in time.
• Resolve drawing discrepancies & technical difficulties with Technical team.
• Preparation of detailed method statements and work instructions for construction.
• Coordinates between sub-contractors/vendors/internal departments and monitor site manpower / material / equipment demands to meet schedules.
• Liaise with the Consultants on the submission related to structural works and Technical Department.
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Involve in tendering of projects, able to do measurement and cost estimation for tender & quotation.

• Bachelor's Degree/ Diploma in Geology or a related field.
• Minimum 5 years of relavent experiance in Geotechnical Engineering Works.
• Proven experience in Tunnelling projects is mandatory.
• Prior experience with Rail & Land Transport Authority (LTA) projects is required.
• Strong analytical skills, problem-solving abilities and excellent attention to detail.
• Familiarity with geotechnical instrumentation and ground improvement techniques is an advantage.
• Plan, supervise and ensure quality control for ground improvement work to meet project specifications and standards.
• Provide geological supervision during tunnelling operations to ensure safety and efficiency.
• Develop and implement plans for additional soil investigations related to tunnelling works, ensuring accurate assessment of ground conditions.
• Conduct detailed face mapping to analyse and document ground conditions during tunnelling activities.
• Plan and supervise instrument monitoring works to assess ground behaviour and ensure stability during construction.
• Applicants are required to submit their detailed CV and state the current and expected salary.

Job Description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

The Customer Engineer helps automate the administration and monitoring of a network system; conducts tests for redundancy, resilience, and failover to ensure up-time standards are met. Operates company's complex high traffic, business critical site communications and/or network-based (cloud) product systems. Responsible for system performance; supports/troubleshoots network and VSAT issues and coordinates installation of such items as routers and switches with field personnel. Conducts tests of network redundancy, resilience, and failover of network elements to ensure up-time standards are fully achieved. May be required to provide on-call service coverage with other department employees. Manages and maintains optimum platform infrastructure performance, reliability, and security using continuous integration, continuous delivery (CI/CD) tools, processes, and designs. Implements services to automate monitoring activities and provide critical information to facilitate response and resolution of performance issues and incidents. Deploys standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

The day-to-day

Troubleshoot and analyse escalations from the Customer Support Center (CSC)
Assist with and/or travel to data centers, teleports
Work with customers on troubleshooting issues and ensure prompt communications are reaching the customer.

What you'll need

Some travel may be required at times
Ability to reproduce and test issues in a lab environment when possible
Ability to work directly with customers to resolve issues
Ability to recognize and prioritize urgent issues
Ability to work in a global environment supporting and collaborating with team members

What will help you on the job

VSAT and RF technology, Idirect/SCPC/Newtec
Networking experience preferred
GEO/MEO/LEO knowledge
Intellian/Seatel/Kymeta antenna systems

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.