Job Description:

Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.

Job Responsibilities:

- Identify and develop new business accounts

- Establish good working relationships with customers and partners

- Follow-up and manage customers enquiries and order shipments

- Recommend suitable products and solutions to the customers

- Provide monthly sales update to the management

- Evaluate new potential products for customer

- Manage with system set up, paperwork, commissioning and ensure that delivered system performance is within specifications

- Attend local or overseas events, conferences and exhibitions

Job Requirements

- Diploma or Degree in Engineering (EEE; Electronic, Mechanics; Biomedical etc.) related discipline

- 2 years of sales experience in optics, laser, spectroscopy, and photonics is preferred.

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using Java, Angular,SQL/Oracle, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular
• Strong development skills using Java and Spring Framework.
• Strong RDBMS skills using SQL,Oracle.
• Stron expereince in Angular.JS and Javascript
• Experience in Python development.
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Proficient with popular frameworks such as Django, Flask, or Pyramid.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Our client is a Global Company that provides Industry Sensors and Optical Solutions to their customers across more than 60 countries globally. They are currently hiring for a Sales Engineer and will like to invite suitable candidate to send in your detailed resume to [email protected]

Sales Engineer

Responsibilities:

• Establish and expand the customer network for Industrial Sensors, Power Supplies, Cables, Transducers, RFID, Vision Cameras and Networks
• Acquire new customers in the Semicon, Life Science, Automation/Robotics, F&B, Metal Working and Packaging industry
• Manage and grow Key Accounts
• Responsible for major customers, drive revenue and profit
• Evaluate customer requests and propose appropriate solutions
• Identify new opportunities, drive new business development and work out solutions for the customer with the technical support team
• Drive & conduct Roadshow/Product Seminar/Technology Day regularly & Project management
• Update customers with new products launch
• Promote and Market products and solutions
• Ensure existing customers satisfaction, reorder and customer retention

Requirements:

• Bachelor’s degree in electrical, Industrial Engineering, Automation, Controls or related fields
• At least 3 years relevant sales application experience
• Good English (spoken and written)
• Good product and application knowledge in Industrial Automation
• Good communication/Negotiation skill
• Customer orientated
• Versatile in utilizing CRM (preferably C4C - SAP Cloud for customer) and SAP system

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

We are looking for an experienced AI Engineer with solid knowledge and experience in developing AI/ML systems, to accelerate incubation and delivery of new AI/ML based media and business capabilities.

You will be working with other engineers in the team to research, experiment, and build AL/ML models & algorithms utilizing various of data sources. You will be one of the problem solvers who utilises technology to address complex business needs.

The role reports to the AI Products & Solutions Lead and will work closely with other product teams within the digital department.

Responsibilities

• Implement scalable and robust AI/ML systems computing on large volumes of datasets using a variety of open source and proprietary Data Science technologies.
• Implement and integrate system components for service orchestration, scheduling, job status monitoring, model performance monitoring, failure recovery, APIs, and any other components required for a robust and reliable Machine Learning system spanning on-premises and cloud environments.
• Develop and implement data processing jobs and pipelines to provide standard, continuous, and scalable data input for future analytics and modelling needs.
• Write and automate unit, functional, integration and performance tests in a Continuous Integration environment.
• Work closely with stakeholders to ensure high standards of data governance during implementation.

• Bachelor's degree in Computer Science, Computer Engineering or related fields.
• 5+ years of software development experience with 3+ years in developing end-to-end AI/ML applications.
• Excellence in algorithms, data structure, discrete math, and distributed computing.
• Full stack experience in data collection, aggregation, analysis, visualization, and monitoring of AI/ML products (MLOps).
• Experience with basic software development skills, such as agile methodologies, testing, version control, and CI/CD.
• Proficiency in Programming languages (Python, Java, etc).
• Experience with Cloud Infrastructure, Kubernetes, Docker, GPU, TensorFlow, Pytorch & other Opensource AI/ML framework and libraries.
• Experience with SQL and/or NoSQL database.
• Experience working in Media & Entertainment industry is a strong plus.
• Self-directed, ability to work independently and research innovative solutions to technical and business problems.

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

About the Role:
As a DevOps Engineer, you will collaborate with the project team in a DevOps environment to drive continuous integration (CI), continuous deployment (CD), and continuous testing (CT). You will work closely with development and operations teams to create customized DevOps strategies and toolsets for individual squads, ensuring scalable and high-availability systems are set up and maintained. You will be responsible for automating the deployment and security hardening of systems, as well as managing containerized environments using the latest technologies.

Key Responsibilities:

• Collaborate with project teams to implement DevOps practices, including continuous integration, deployment, and testing.
• Work with development and operations teams to create DevOps strategies and toolsets tailored to individual squads.
• Set up, deploy, and maintain scalable, high-availability systems.
• Automate deployment and security hardening processes for systems in line with industry best practices.
• Build and maintain scalable containerized systems using tools like Red Hat OpenShift and MLOps tools.
• Implement security hardening practices across testing, deployment, and production environments.
• Set up and manage CI/CD pipelines, automated testing, and development environments.
• Write scripts for service monitoring, system health checks, and automation.
• Handle day-to-day system monitoring, backup, deployment, and maintenance.

About You:

• Proven experience in cloud orchestration, configuration management, and auto-scaling techniques.
• Strong expertise in building and managing CI/CD pipelines (GitLab CI/CD preferred).
• Experience managing container image pipelines.
• Proficiency in automation tools such as Ansible and Terraform.
• Experience with installation and configuration of Red Hat Single Sign-On (SSO).
• Familiarity with load balancing setups for TCP/IP, HTTP, DNS, and routing.
• Understanding of IT security standards such as CIS.
• Hands-on experience with Infra-as-Code for configuration management and application deployment.
• Proficiency in at least one programming language (Java or Python preferred).
• Knowledge of continuous integration, test automation, version control, and software configuration management.
• Familiarity with machine learning and MLOps tools such as H2O.

Desired Qualifications and Experience:

• Diploma or Degree in Electrical Engineering, Computer Science, Communications Engineering, or a related field.
• Minimum of 3 years of experience in the software development or server infrastructure domain.
• Experience with software-defined infrastructure (e.g., OpenStack).
• Proficiency in infrastructure provisioning tools such as Docker and Ansible.
• Strong understanding of hardware infrastructure systems (network switches, firewalls, routers) and Linux OS.
• Basic knowledge of DevOps principles and practices; DevSecOps experience is a plus.
• Self-motivated with excellent communication skills.
• Hands-on experience with AWS CloudFormation scripts for configuration management and application deployment.
• At least 1 year of experience working closely with infrastructure teams. Experience with Linux, Windows, and network troubleshooting is advantageous.
• Experience working in an Agile environment and collaborating closely with developers.

EA License: R1873481

Company EA License: 11C4879

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:-

• Conduct QAQC daily checks
• Prepare monthly QAQC report for submission to Corporate QAQC Department
• Conducting monthly QAQC Training to Sub-contractors
• Issuance of QAQC Non-compliance to sub-contractors
• Attend monthly QAQC presentation and meeting at Corporate QAQC Department

Job Requirements:

• Architectural-trained or Structural-trained work experience
• Min 3 years experience

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Great opportunity to join a growing and global team that is bringing new and high-quality data and rating services to investors, focusing on the estimation of climate risks’ financial materiality. Climate physical and transition risks will be taking an increasing part of investors’ portfolios and corporates’ balance sheets in the near future, creating a need for assessing and pricing them.

We are looking for a software engineer to fully productionise and maintain our climate rating computation process end-to-end.

Responsibilities

· Set up data pipelines for an ETL process. This involves sourcing vendors’ data, cleaning, transforming and structuring data into databases.

· Productionise computation code from researchers.

· Monitor computation runs and collaborate with the business team to verify outputs.

· Maintain the AWS cloud infrastructure supporting the ETL and computation processes.

· Develop tools and reports to validate computation outputs.

· Ensure the resulting code is readable, robust (with automated tests), efficient, modular and expandable for new computations.

· Ensure the computation code is streamlined and can run with minimal oversight.

Requirements

· 5+ years of work experience in a technical field.

· 5+ years of Python programming experience in a production environment.

· Proficiency with AWS and Linux.

· Proficiency with relational and non-relational databases.

· Experience on full lifecycle software development is a strong plus.

· Proficiency with R would be a plus.

· Degree in Computer Science or Engineering preferred.

· Strong problem-solving skills, attention to detail, and perseverance in troubleshooting.

· Ability to learn quickly and adapt to new challenges.

Join the new EDHEC venture.

EDHEC Business School has been recognised for over 20 years for its expertise in finance. Beyond its academic pursuits, EDHEC has ventured into the business world with remarkable success. Notably, it launched "Scientific Beta," a smart index provider sold to the Singapore Stock Exchange for over 200 million euros in January 2020. Following this achievement, EDHEC introduced "Scientific Portfolio" and "Scientific Infra & Private Assets," expanding its footprint in analytics and ESMA- regulated financial services.

Building on these ventures and reflecting its continuous effort to leverage academic and business expertise to make an impact, EDHEC is now creating Scientific Climate Ratings to bring its unique data and ratings on climate risk to the market. Join us in this new EDHEC venture.

To apply for this offer, please send a CV and a cover letter to: [email protected]

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

The Process Engineer will be based in Changi South reporting to Engineering section Lead.

In charge of process-engineering capabilities focused on cost, quality, and delivery improvements to hold up a manufacturing organization to build state of the art semiconductor equipment's.

Job Responsibilities

• Recognize the manufacturing process, technologies, techniques, and the product.
• Define, implement, and evaluate proposed designs and processes for manufacturability.
• Have the capability to singly or with other engineering stakeholders identify root causes of failures in the manufacturing process.
• High level participation in daily production activities and effective problem solving on daily issues.
• Prepare justification, purchase and implement capital equipment for production.
• Hold up and oversee new process equipment production.
• Hold up the raising and introduction of engineering change orders (ECOs).
• Establish robust, repeatable, and reproducible process parameters.
• Develop, implement, and take ownership of process control methodologies.
• Trouble shoot process related issues.
• Participate in activities pertaining to cycle time and process improvements.
• Evaluate and select various engineered materials.
• Implement statistical process research on new and existing products.
• Implement safety, productivity and give in improvements.
• Improve manufacturing techniques and throughput.
• Provide continuous development of manufacturing techniques that will improve in-house capabilities and gives in.
• Develop and maintain process documentation.
• Review processing methods.
• Interface with production of all activities associated with new process implementation and transfer.
• Assist in the development of training and provide training to production personnel during innovative technology transfer.
• Provide equipment maintenance and repair hold up as required.
• Guide to cost improvement/reduction programs.

Job Requirements

• Typically requires a bachelor's degree in mechanical engineering or manufacturing engineering or relevant field with equivalent experience and training.
• Typically requires 2-3 years of relevant experience.
• Use of the following tools may be required: Electronic Assembly: color code, component, and schematics.
• May require various PCB operations. Testing: oscilloscope, cable and harness testing, trouble shooting, component testing, logic analyzer. Inspection: bare board, systems, components, cable and harness, microscope, measuring tools. Mechanical & Electrical Tools: taps and dies, alignment tools, measuring tools.
• Those will Electrical & Electronics degree with process / manufacturing experience are welcome to apply.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

· Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer

· Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management

· Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI

· Proficiency in scripting languages like Python or Bash for automation

· API Gateway Engineering,

· Experience with infrastructure as code tools like Terraform or CloudFormation

· Configuration management using tools like Terraform, Puppet or Ansible.

· You have experience in running production systems utilizing microservices and distributed systems architecture at scale

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

Requirements

• CCNA Certified Minimum
• With experience and knowledge of Cisco routing and switching, Cisco network engineers install, maintain, and configure Cisco networks.
• Technical issues include network-related problems, system failures, and routing changes and updates.
• Working extensively with Cisco network software, Cisco network engineers are familiar with design, support, and deployment of Cisco products.
• Troubleshooting network problems and outages, Cisco network engineers locate problem areas, isolating them for solutions.
• Consult clients and customers to ensure that their needs are met; customer service skills are essential to building rapport with customers.
• Performed IOS upgrades on various models of IP Internetworking layer 2/3 switches.
• Enabled routing on routers , OSPF , RIP, EIGRP, BGP, apply ACL, PPP, wireless VPN.
• Technical knowledge of routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Provided technical support and troubleshooting on various Cisco products including Routers, Switches, IP Phones.

Mercuria, a global leader in commodity trading, is seeking a skilled IT professional to join our End User Experience (EUE) team. This hybrid role will support our Asia operations by addressing both advanced technical needs and general IT support requirements, ensuring a seamless and productive work environment for end-users. This position plays a crucial role in modern workplace solutions and desktop support.

Mercuria offers a dynamic, inclusive work environment with ample opportunities for professional growth. As part of the EUE team, you will contribute to the continuous improvement of workplace solutions, supporting our Asia operations.

The Role

• Provide 3rd line technical support for end-user and modern workplace technologies.
• Support desktop-related issues on Windows 10, Microsoft 365, and various trading platforms (ICE, Eikon, Bloomberg), both onsite and remotely.
• Assist in the implementation and support of hybrid workplace solutions to enhance productivity.
• Package applications, deploy software updates, and monitor their effectiveness.
• Manage integration of SCCM/Intune, Exchange, and O365 with existing systems.
• Set up and support MS Teams video conferencing.
• Maintain IT assets inventory and dispatch incoming tickets in ServiceNow for efficient resolution.
• Assist in IT administrative tasks, including vendor liaison and mobile service applications.
• Support server room basics (AC, UPS, patch panels) and provide technical setup for company events.
• Conduct new joiner onboarding, handling software/hardware setup, upgrades, and user permissions.
• Create and maintain documentation for troubleshooting guides and technical processes.

Technical qualifications and skills:

• At least 10 years of IT-related experience with an emphasis on endpoint management, hybrid workplace solutions, and general IT support.
• Familiarity with Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, ServiceNow, and PowerShell.
• Basic understanding of network troubleshooting, server room equipment, and Apple product support.
• Proficient in English
• Certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM are advantageous

Profile:

• Bachelor's degree in computer science, engineering, or a related field
• Independent, proactive, and eager to learn new technologies.
• Excellent customer service skills with experience in VIP support.
• Strong teamwork, stress resilience, and adaptability.
• Ability to provide after-hours and weekend support as needed.

Responsiblities:

• Perform data extraction, cleaning, transformation, and flow. Web scraping may be also a part of the work scope in data extraction.
• Design, build, launch and maintain efficient and reliable large-scale batch and real-time data pipelines with data processing frameworks
• Collaborate with Project Manager, Visualisation Developer, Data Scientist, UX Designers and Data Analyst to build scalable data-driven products
• Work in an Agile Environment that practices Continuous Integration and Delivery
• Support and advise best practices in data management standards, policies and procedures
• Work closely with fellow developers through pair programming and code review process
• Integrate and collate data silos in a manner which is both scalable and compliant
• Be responsible for developing backend APIs working on databases to support the applications

Requirement/Skillset:

• To take up BAU Ops tasks for existing on-premise data warehouse
• Talend
• Tableau
• MS SQL
• Fresh graduates with good degree or mid-career conversion is welcome

EA License Number : 11C4879

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

1. Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

2. Programing experience in Java

3. Familiarity with Linux operating system and commands

4. Capability to troubleshoot integration issues efficiently

5. Handling a broad range of software and other programming tasks to ensure that their systems integrations are functional.

6. Six months contract (extendable)