1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Alpha Financial Markets Consulting (Alpha FMC) is the leading global consultancy to the asset and wealth management industry. We are a boutique management consulting firm that offers the world’s top asset and wealth managers a competitive edge through our expertise and industry insight. Our team is of a uniquely high calibre and by focusing on asset and wealth management alone we build deep knowledge and experience within our industry. We work with a blue-chip client base, including 21 of the top 25 largest global asset management firms, and work with over 130 clients across the globe. We have our headquarters located the United Kingdom, as well as offices in major global financial centres across the United States, France, Netherlands, Luxembourg, Switzerland, and Asia.

To clients, we are a trusted partner for creating and executing programmes, however, we are so much more to our employees. At Alpha, we pride ourselves in being meritocratic environment perfect for building a career, meeting great people, as well as a rewarding place to work. We are now at a critical turning point in our growth in the APAC market. We are now looking to grow the company across all levels. Pivotal to our success in this, will be assembling the next generation of leaders, responsible for growing, elevating our market position further and nurturing the junior talent through the business.

Please see below an outline of the responsibilities of the role as well as the requirements.

Role Requirements (Skills, Experience and Qualifications):

• A minimum of 8+ years proven experience in the implementation of technological changes, gained within a leading financial institution or consulting firm
• Experience working with wealth and private banking clients in APAC and engaged in major transformation projects with hands-on experience at Implementing Technical integrations in some of the following areas: Order and Execution Management, Portfolio management, Credit Operations.
• delivering Migration and Implementation projects with at least one of the following Wealth Management Solution: Avaloq, Triple A & Transact Temenos, EdgeLab/Evooq.
• A proven Track Record at implementing complex solutions.
• Ability to show initiative when dealing with clients, form strong relationships with new clients, and maintain existing relationships
• Superb interpersonal skills, with ability to lead.
• The ability to proffer good mentorship and coaching skills towards other team members
• First-class communication, presentation and problem-solving skills
• Experience communicating across technical and non-technical audiences.
• Business language fluency in English
• Willingness to travel
• Bachelor's degree in computer science, engineering, mathematics or equivalent

Responsibilities :

• Experience in integrating vision systems with automated processes, motion control based on model data, mathematical modeling experience and creating software solutions.
• Work in a multi-discipline team to aid in the collection and validation of system requirements.
• Create automated inspection and guidance solutions using vision and other sensing technology.
• Provide hands-on implementation and mentoring.
• Create innovative technical concepts, ensure costing and schedule to successfully deliver the project.
• Maintain knowledge of new vision, automation and sensing technology.
• Detailed design specification generation.
• Provide internal and on-site integration support.
• Aid in the creation of test plans and documentation.

Requirements :

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering with min three (3) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Responsibilities:

• Responsible for leading the software development in R&D centre and co-innovation with customers
• Work closely with headquarter and oversea branch offices to develop global products
• Drive the product planning, development to maintenance for control systems
• Provide strong leadership for members with specific skills on software development for control system
• Mentor team members and foster knowledge sharing

Requirement:

• Master / Degree in Engineering, Science, Management
• Minimum 5 years of relevant experience in technology development, research, or innovation in sensing, control and optimization.
• Proven track record of leading successful grant applications, research collaborations and projects execution.
• Relevant data analytics and programming skills needed to support the research work.
• Experience in handling both agile projects and an industry projects.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

About the Opportunity

This role in our technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Senior Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of Software Development Life Cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Degree in Computer Science/Information Technology or related fields.
• At least 2 years’ experience in full stack PHP development.
• Knowledge of PHP web frameworks, e.g. Lavarel and Codelgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Bilingual in English and Chinese language, as this role will requires to frequently liaise with Taiwan counterparts.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

ABOUT Defense and Security Engineering Team

Established in Singapore in 1973, Thales Singapore Engineering Team leads and pioneers innovative solutions for the Asia-Pacific region. Our coverage spans across an extensive spectrum of fields, encompassing proven solutions in Defence & Military, Security & Surveillance, Intelligence & Big Data, Secure Radio Communications, to Cybersecurity, Network & Infrastructure Security.

We are at the forefront of cutting-edge technology with a rich legacy in excellence and innovations. With the combined expertise of 2100 staff in Singapore, and over 80,000 professionals across 68 countries, Thales Singapore Engineering Team is the key contributor in keeping Asia-Pacific & the world safe and secure, protecting and changing lives every single step we take.

Along with other departments in Singapore, such as Thales Research & Technology, we engineer state-of-art technological solutions from dreams into reality for the world. If you are ready to make a difference on a global scale, our team is the place for you. Join us today and embark on an extraordinary journey of writing the next chapter of history for a better world.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Application Integrator Engineer, you are accountable for:

· This position requires a deep understanding of

o integration frameworks,

o middleware solutions,

o APIs,

· The ability to troubleshoot complex issues and deliver innovative solutions. With a focus on strategic collaboration and continuous improvement, our ideal candidate is both detail-oriented and forward-thinking

· Guarantee the technical solution for infrastructure & deployment

o System architecture & PaaS implementation

o Define and develop the means so that products are correctly and continuously integrated and deployed in development, quality assurance, and production environments, respecting established rules.

o Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network & storage) in a simple and efficient manner.

· Secure the product operability

o Understand the functional context of the product up to the point of challenging functional decisions

o Guarantees that the product underlying architecture is state of the art.

o Ensures that operational best practices (supervision/monitoring, backups, archives, log management) are implemented.

· Ensure the software team is informed and aware of operational constraints, and if required trains the team on those topics.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Possess 8 to 10 years of experience in the following:

· Design and implement integration solutions to connect multiple software applications.

o Develop and maintain APIs to facilitate data exchange between systems.

o Collaborate with software developers and IT teams to understand integration requirements.

o Monitor and troubleshoot integration issues to ensure continuous operation.

o Optimize and enhance current integration processes for improved efficiency.

o Document integration processes and maintain up-to-date technical documentation.

· Hands-on experience with message brokers like RabbitMQ or Apache Kafka

· Proficiency in scripting languages such as Python, JavaScript, or Shell scripts

· Familiarity with microservices architecture and containerization tools like Docker and Kubernetes

· Strong understanding of API management and development using REST or SOAP

· System skillset :

o System Administration basic skillset (services, ssh, user management, …)

· DevOps tooling advanced skillset :

o Extensive working experience (at least 3 years) with Containerization: Docker, Kubernetes and Helm

o Using and administrating GitLab CI/CD

o Developing and maintaining Ansible Playbooks and Modules

o Deploying and setup of CI/CD pipelines (closely work with development team to develop CI/CD pipelines and deploy into private and public cloud)

o Scripting experience in Shell (bash or Python) etc

o Using Jira / Confluence

o Code documentation using Markdown

Behaviour:

· Produces Ingenious, astute design, with an open mind

· Excellent communication, presentation and interpersonal skills. Able to fluently communicate with local project team and external stakeholders.

· Collaborative team players preferred

Job Title: Platform Operations Engineer

Purpose of the Role

The purpose of this role is to design and deliver best-in-class server, storage, and trading platforms for clients and internal infrastructure in line with company standards and strategic framework. The role requires collaboration with the Account Management, Project Management, and Client Service Delivery teams to meet the requirements of tier-one banks and other key clients. The ideal candidate is a proactive, solutions-oriented Engineer with strong organizational skills and attention to detail. The role also involves working closely with the Service Operations (NOC) Team to manage escalations effectively and share knowledge within the team.

Responsibilities and Duties (include but are not limited to):

• Design & Deployment:Design, deploy, and resolve escalated problems for global client server solutions.
  
• Collaboration & Problem-Solving:Collaborate with internal/external clients, operations teams, financial exchanges, and other engineers to design, automate, research, and develop system solutions. Participate in business analysis, issue investigation, and resolution.
  
• Platform Stability:Ensure stability of all company-managed platforms.
  
• Configuration & Implementation:Construct valid configurations for implementation based on design and technical concepts.
  
• Support & Maintenance:Support the deployment and maintenance of servers, storage, and systems management products.
  
• Configuration Management:Apply configuration changes through change control systems and processes.
  
• Peer Review:Conduct peer reviews of configurations scheduled for deployment.
  
• Production Changes:Perform production changes in a diligent and professional manner.
  
• On-Call Support:Participate in an on-call rotation for support escalations.
  
• Daily Meetings:Participate in daily meetings to review changes and discuss underlying impacts.
  
• Client Communication:Communicate effectively with clients and teams to manage project lifecycles.
  
• Mentoring:Provide mentoring and guidance to other team members when needed.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• Minimum of 3 years of experience working on large-scale bare metal solutions in a service provider or large enterprise environment.
• Minimum of 2 years of experience with HP, Dell, and/or Lenovo Intel-based physical hardware.
• RHCE certified or equivalent level of knowledge.
• Advanced understanding and deployment experience in:Operating Systems: Linux/Unix
  Scripting: Bash and Python
  Network Services: DNS, DHCP, FTP
  IP Protocols: ICMP, UDP, TCP
  Configuration Management Tools: Ansible or similar tools
  Storage Solutions: SAN and NAS
  Volume Management: RAID and volume management
  Virtualization: VMWare and KVM
  
• Familiarity with WAN/LAN networking concepts and relational database technologies.
• Understanding of JIRA as a ticketing system.
• Diligent and highly detail-oriented.
• Strong analytical and diagnostic skills, especially in high-pressure financial environments.
• Clear verbal and written communication skills.
• Ability to prioritize and manage a high workload.
• Self-motivated and a driven self-starter.
• Willingness to contribute ideas, share knowledge, and support the development of others.
• Interest in cutting-edge technology.
• Commitment to continuous learning and skill development.
• Experience with trading infrastructure is advantageous.

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Your new company

This leading global materials manufacturer, with a presence in Singapore, specialises in producing high-performance plastics and other materials for various industries, including automotive, electronics, and construction. With a strong focus on innovation and sustainability, the company develops and supplies a wide range of products, from engineering plastics and synthetic rubber to speciality polymers and advanced materials. Through its Singapore operations, the company serves as a key hub for the Asia-Pacific region, providing high-quality materials and solutions to customers across the globe.

Your new role

• Develop, implement, and maintain Environmental Health and Safety (EHS) policies, procedures, and programs to ensure compliance with regulatory requirements and industry standards.
• Provide technical guidance and support to plant operations, manufacturing, and process industries teams on EHS matters.
• Investigate incidents and accidents, and implement corrective actions to prevent recurrence.
• Manage and coordinate fire safety management activities, including fire risk assessments, fire safety inspections, and fire evacuation drills.
• Serve as the Workplace Safety and Health Officer (WSHO) and ensure compliance with relevant regulations and industry standards

What you'll need to succeed

• Bachelor's degree in Environmental Health and Safety, Occupational Health and Safety, or a related field.
• Minimum 5 years of experience in EHS roles, preferably in plant operations, manufacturing, and process industries.
• Proven experience in fire safety management and WSHO roles.
• Strong knowledge of EHS regulations, industry standards, and best practices.

Certifications:

• Strong analytical and problem-solving skills.
• Certified Fire Safety Manager (CFSM) or equivalent certification preferred.
• Certified Safety Professional (CSP) or equivalent certification preferred.

What you'll get in return

• Competitive compensation package with benefits
• Opportunities for progressive learning and development
• Collaborative and creative team environment
• Comprehensive healthcare and retirement plan
  
  What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.