We are seeking an experienced AWS Security Engineer to design, evaluate, and enhance the security of our cloud infrastructure. The ideal candidate will be well-versed in AWS services, with a focus on securing containerized architectures (ECS, EKS) and cloud-based services (EC2, S3, IAM).

Responsibilities:

• Develop and implement security strategies and best practices for AWS services, including ECS, EKS, and EC2.
• Configure and maintain IAM roles and policies with a principle of least privilege.
• Regularly audit and evaluate AWS account security, including S3 encryption, network access controls, and logging.
• Ensure the security of containers (Docker) and orchestration platforms (ECS, EKS).
• Implement container image scanning to identify and remediate vulnerabilities.
• Manage and optimize runtime security configurations for containerized environments.
• Configure and maintain AWS native security services such as GuardDuty, Inspector, and Security Hub.
• Design and implement real-time intrusion detection and incident response processes.
• Investigate and mitigate security incidents, providing post-incident analysis and recommendations.
• Design secure VPC architectures, including subnet isolation, security groups, and NACL configurations.
• Configure Web Application Firewalls (WAF) to protect against common attacks such as SQL injection and XSS.
• Optimize AWS Shield and other DDoS protection mechanisms.
• Conduct regular security audits and generate reports to assist with third-party assessments.
• Develop and maintain automation scripts (Python, Shell) to streamline security tasks.
• Integrate security checks into CI/CD pipelines.

Requirements:

• Degree in IT/Computer Science/Engineering or equivalent.
• Expertise in AWS cloud security, Proficiency in Docker and container orchestration security.
• Familiarity with vulnerability scanning, penetration testing, and compliance tools.

We're seeking a skilled Quality Engineer to join our team, focusing on automated testing for scalable applications. As a Quality Engineer, you'll play a critical role in ensuring the reliability, performance, and scalability of our products.

Key Responsibilities

• Develop and execute comprehensive testing strategies to guarantee product quality, reliability, and scalability.
• Collaborate with cross-functional teams to validate product integration, performance, and uptime, ensuring seamless deployment and user experience.
• Design, develop, and maintain automated testing frameworks using Jest (TypeScript) for unit testing and Playwright (TypeScript) for integration and end-to-end testing.
• Implement API stress testing using Locust (Python) to identify performance bottlenecks and ensure system resilience.
• Analyze test results, identify trends, and deliver detailed reports to stakeholders, informing product development and optimization.
• Collaborate with developers, product managers, and stakeholders to create testable requirements, resolve defects, and ensure effective testing.
• Stay up-to-date with advancements in testing methodologies, tools, and frameworks, applying this knowledge to improve testing efficiency and coverage.

Requirements

Essential Qualifications

• 3+ years of experience in quality engineering, focusing on automated testing for scalable applications.
• Proficiency in TypeScript, with experience using Jest for unit testing and Playwright for integration and end-to-end testing.
• Strong knowledge of API testing tools and frameworks, with hands-on experience in Locust or similar performance testing tools.
• Proven ability to design efficient test cases, think critically about edge cases, and ensure code reliability.
• Excellent problem-solving skills, with the ability to communicate testing strategies, findings, and recommendations to technical and non-technical audiences.

Nice to Have

• Experience with applications leveraging generative AI technologies.
• Interest in data science, artificial intelligence, and machine learning

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Relying on TikTok's global e-commerce scene, the team is committed to optimizing TikTok’s global e-commerce logistics fulfillment services through technologies such as machine learning, deep learning, and operational research optimization. Externally, it provides cheap, fast, high-quality logistics services that meet different needs for global consumers and merchants; internally, it builds an intelligent logistics system to save costs, save time, improve efficiency, and improve stability for the fulfillment of orders.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for the development of deep learning and operations research models and related intelligent systems for the supply chain and logistics of the global E-Commerce business.

- Utilize e-commerce big data and deep learning models to predict end-to-end estimated time of arrival (ETA), and some logistics events such as failed delivery, delivered but not received to enhance the user logistics experience. Build logistics network knowledge graphs and predict the spatio-temporal trajectory sequence of express packages through deep learning, statistical inference and other algorithmic methods. Use NLP and LLM algorithms to handle address problems such as address verification and address suggestion.

- Utilize time series forecasting techniques to predict sales at different granularities and horizons, such as warehouse-level manpower forecasting, inventory-level demand forecasting etc. We need strong machine learning and deep learning skills to detect important factors and model the relationship between the future and history.

- Participate in the growth of e-commerce merchants/creators, responsible for the growth algorithm of e-commerce merchants/creators, including potential merchants/creators mining algorithm, tiering algorithm, out-reach algorithm, growth algorithm, etc. Work closely with e-commerce merchants/creators related operations and product teams to achieve the high-quality growth goal of e-commerce merchants/creators.

- Combined with massive e-commerce information, through data mining and machine learning, predict the performance of products in traffic/conversion, improve the efficiency of product operation strategy and pricing/subsidy strategy, and assist in optimizing traffic distribution, to satisfy the requirements of product growth, cost optimization and some other scenarios.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Proficient in machine learning and statistics, familiar with the principles and model structures of common machine learning and deep learning algorithms for classification, regression, and clustering, with practical application experience.

- Proficient in programming languages such as Python/Java, possessing excellent coding abilities, and familiar with at least one common machine learning/deep learning framework (TensorFlow/PyTorch etc.).

Preferred Qualifications

- Demonstrates a spirit of exploration, outstanding data analysis capabilities, strong initiative, and excellent teamwork and communication skills.

- Bonus points for having published papers at conferences such as KDD, NeurIPS, WWW, SIGIR, WSDM, ICML, IJCAI, AAAI, RecSys, or having participated in data mining/machine learning competitions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Relying on TikTok's global e-commerce scene, the team is committed to optimizing TikTok’s global e-commerce logistics fulfillment services through technologies such as machine learning, deep learning, and operational research optimization. Externally, it provides cheap, fast, high-quality logistics services that meet different needs for global consumers and merchants; internally, it builds an intelligent logistics system to save costs, save time, improve efficiency, and improve stability for the fulfillment of orders.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

-Responsible for MultiModal Content understanding of TikTok short videos, identifying various structured information related to e-commerce to meet the purchasing demands of different consumers.

-Responsible for applying technologies such as AIGC in the field of content commerce, empowering various aspects of e-commerce such as product creativity generation, generation and optimization of product materials, virtual try-on, e-commerce video generation and editing.

-Responsible for recognizing the basic attributes of products in the e-commerce scenario, improving the compliance and delivery efficiency of products, and enhancing the user's purchase experience.

-Responsible for exploring cutting-edge technologies such as computer vision, AIGC (Artificial Intelligence Generated Content), and multimodal machine learning in the field of content commerce.

Qualifications

Minimum Qualifications

-Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

-Have in-depth research in a certain field of MultiModal Machine Learning, Computer Vision, and NLP, including but not limited to:

a) image/video classification, detection, segmentation, action recognition, MultiModal Machine Learning pre-training, text classification, unsupervised and self-supervised learning, etc.

b) multimodal generation, such as text-to-image/video/3D generation and editing, and other related multimodal experiences, diffusion model, GAN, transformer for generation tasks.

-Familiar with the training and deployment of one or more frameworks such as PyTorch/TensorFlow//MXNet, and familiar with training acceleration methods such as mixed-precision training and distributed training.

Preferred Qualifications

-Familiar with the latest research and technological progress in model compression acceleration, including but not limited to model quantization, pruning, knowledge distillation, and inference frameworks such as TensorRT;

-Strong practical skills, priority given to those who have published papers in related competitions and top academic conferences.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The E-commerce alliance team aims to serve merchants and creators on the e-commerce platform to meet merchants' business indicators and improve creators' creative efficiency. By cooperating with merchants and creators, we aim to provide high-quality content and a personalized shopping experience for TikTok users, create efficient shopping tools at seller centers, and promote cooperation between merchants and creators.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Build and design large-scale machine learning algorithms to model the real-time interests of creators to improve conversion efficiency.

- Optimize TikTok's massive commodity relationship mining and ranking and recall of creators' product recommendations, and improve the overall GMV of the platform.

- Use the large scale of data to deeply analyze the behavior of creators and merchants and build targeted algorithm strategies to empower creators and merchants, improve merchants' monetization efficiency, and boost industrial upgrading.

- Support the rapid development of TikTok's e-commerce business, serve millions of merchants, explore more efficient business models, satisfy users with the best shopping experience, and promote ecological development.

- Support the production of scalable and optimised AI/machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of realtime, unstructured data to deploy AI/ML solutions from theoretical data science models.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline

- Solid theoretical understanding of machine learning, with familiarity with algorithms such as Collaborative Filtering, Matrix Factorization, Factorization Machines, Word2vec, Logistic Regression, Gradient Boosting Trees, and Deep Neural Networks.

- Experience in training and deploying models using frameworks like PyTorch, TensorFlow, or MXNet.

- Strong learning ability, with excellent communication and teamwork skills.

Preferred Qualifications

- Publications at conferences such as KDD, NeurIPS, WWW, SIGIR, WSDM, CIKM, ICLR, ICML, IJCAI, AAAI, RecSys, and similar.

- Practical Experience: Experience from internships, research, or projects, especially in fields like e-commerce, recommendations, or search engines.

- Problem Solving and Creativity: Passionate about technology and solving challenging problems, with high levels of creativity and quick problem-solving capabilities.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The team use the most advanced AI technology to combat various risks/violations in TikTok's e-commerce platform, maintain platform security, build a good e-commerce ecosystem, and empower business teams to improve work efficiency. We pursue the ultimate risk detection capability. The fairness and sustainability of the e-commerce ecosystem, high-quality content and merchandise are areas where we are constantly striving for improvement.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for identifying algorithms for risk/violation/low-quality issues in e-commerce scenarios such as products, shopping cart short videos, and live streaming with products.

- Responsible for mining and identifying algorithms to detect fraudulent behaviors and identify risky, violated, or low-quality merchants and creators.

- Responsible for optimizing algorithms for large-scale brand libraries, products, and content deduplication/clustering.

- Responsible for data construction, instruction fine-tuning, CoT, alignment, and other work for large models in the e-commerce domain, aiming for ultimate effect optimization in the e-commerce domain.

- Responsible for exploring reinforcement learning and operational research algorithms in intelligent dispatching and intelligent audit scheduling to improve audit quality and efficiency.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Solid foundation in data structures/algorithms, proficient in machine learning/deep learning theory, and rich practical experience.

- Familiar with 1-2 areas in natural language processing, computer vision, multimodal, graph algorithms, search algorithms, text/data mining, and LLM.

- Excellent analytical and problem-solving skills, passionate about challenging problems.

- Good team spirit and strong communication skills.

Preferred Qualifications

- Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

- Published papers in high-level computer science conferences (ACL, EMNLP, NIPS, AAAI, etc.) or have competition experience are preferred.

- Candidates who have practical experience in DALL-E, CLIP, GLIDE and other related projects are preferred.

- Candidates who have good performance in international competitions in related fields ( such as VQA, Image Captioning/Retrieval) are preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The team use the most advanced AI technology to combat various risks/violations in TikTok's e-commerce platform, maintain platform security, build a good e-commerce ecosystem, and empower business teams to improve work efficiency. We pursue the ultimate risk detection capability. The fairness and sustainability of the e-commerce ecosystem, high-quality content and merchandise are areas where we are constantly striving for improvement.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.

- Responsible for using algorithms to identify events and behaviors that affect product experience and efficiency, and building data models to help create a favorable ecosystem and support business operations.

- Participate in building data for various entities such as e-commerce live streaming/video, products, merchants, and creators, building large-scale network/feature sequence models to support business scenarios such as content understanding, multimodal representation, community mining, and solve problems related to products, live streaming, and video management, and provide support for them.

- Participate in building a large-scale graph storage and graph learning platform to improve relationship building and governance within the TikTok e-commerce community.

- Explore and research cutting-edge technologies in machine learning/graph learning/sequence learning and related fields, implement these technologies in practical business scenarios, and support the production of scalable and optimised machine learning models.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

-Solid coding skills, familiar with deep learning/graph neural network/machine learning frameworks such as PyTorch, TensorFlow, DGL, pyg, sklearn, etc.

- Familiar with one or more algorithms in machine learning/graph learning/sequence learning, such as graph modeling, timing signal modeling, node/subgraph classification, community mining, representation learning, self-supervised/semi-supervised learning, with a certain depth and breadth.

- Relevant industry experience with solid theoretical foundation of machine learning.

Preferred Qualifications

- Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.

- Published papers in high-level computer science conferences (ACL, EMNLP, NIPS, AAAI, etc.) or have competition experience are preferred.

- Familiar with the application of related algorithms in data mining, search recommendation, content understanding, and governance risk control preferred.

- Skilled in numpy and pandas for modeling experiments, familiar with big data tools such as Hive, Spark, Hadoop preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

Position title: Sales Engineer
Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel:

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The E-Commerce Business Growth- Data Compass team aims to cater to merchants and creators on the e-commerce platform and improve their operational efficiency. Our focus is to optimize various aspects such as merchandise strategy, user operation, and marketing, leveraging algorithm-driven solutions.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

- Improve the working efficiency of e-commerce merchants, influencers, and account managers to boost the growth of sellers' products, customers, and revenue.

- Participate in the optimization of sellers' operations, such as marketing insights, assortment planning, customer relationship management (CRM), anomaly detection, and diagnostic attribution.

- Participate in the optimization of merchandise operations, such as seasonal and trend analysis, supply and demand analysis, new product and product growth analysis, and improving the alignment of products and associated traffic.

- Participate in the optimization of the marketing strategies and Return on Investment (ROI) of sellers and influencers in TikTok e-commerce live streaming, short video, and ShopTab.

- Analyze and conduct feature engineering for massive data such as customer profiling, e-commerce transactions, relationships between products, business opportunities, and deploy the model pipeline.

- Use techniques such as representation learning, graph modelling, causal inference, and time series forecasting to assist merchants and influencers in problem-solving and discovering growth opportunities.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline.

- Experienced with feature engineering from massive raw data, such as customer/seller/influencer profiling and e-commerce transactions.

- Proficiency in coding skills using Python, Spark, Tensorflow/PyTorch, and other deep learning tools.

Hands-on experience with data structure algorithms, machine learning models such as sales forecasting, classification task, deep learning etc.

- Proven experience of implementing business projects and launching product features.

Preferred Qualifications

- Experienced in deep learning, time series forecasting, causal inference or relevant fields.

- Solid understanding of search and recommendation systems, with an emphasis on AIGC field, is a plus.

- A strong desire to learn and discover new things, result-oriented, customer-oriented, team player, and self-driven.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

We are seeking a dedicated and skilled Platform Engineer with expertise in Oracle Cloud Infrastructure (OCI), BMC, Control-M, Moody's Risk Analytics, and SQL. The ideal candidate will provide technical support and ensure the smooth operation of platforms in a 24x7 environment. This role involves proactive monitoring, incident resolution, and contributing to platform stability and performance.

• 3–6 years of experience in platform engineering, technical support, or related roles

• Proficiency in Oracle Cloud Infrastructure (OCI) and its components.

• Hands-on experience with BMC and Control-M for monitoring and scheduling tasks.

• Strong knowledge of Moody's Risk Analytics tools.

• Advanced SQL skills for query writing, optimization, and troubleshooting.

• Experience in providing 24x7 technical support for mission-critical platforms.

• Strong problem-solving skills to identify and resolve platform issues efficiently.

• Familiarity with ITIL processes and best practices for incident, problem, and change management.

• Detail-oriented and proactive approach to maintaining platform reliability.

• Ability to work in a fast-paced, rotational shift environment.

Job Summary:

As a Senior Piping Engineer, he/she shall act as key person of the project as designated by Piping Department Manager and Lead Piping Engineer and performs the function inherent to this position. Responsible for the preparation of major piping layout, MTO sketch, and 3D CAD model review on piping system, equipment and structure, and interference detection. Has the technical responsibility for interpreting and evaluating stress/ vibration result, for reviewing piping layout, and piping information. He/She will also be responsible for reviewing piping engineering progress against approved schedule, for evaluating changes and taking corrective action when required, for providing technical guidance, and for organizing, executing and coordinating these responsibilities to ensure timely completion and meets project schedule and budget.

Duties & Responsibilities:

• To study ITB, project and design basis such as scope of work, overall project schedule, basic design data, client specification, client standard drawings, existingdrawings, and plot plan.
• To assist in planning and organizing piping engineering activities and manpower requirement for the project.
• To assist in developing piping engineering and design schedule, manpower requirements, manhour distribution and execution plan based on the scope of work and approved budget manhour/schedule.
• To coordinate piping design and engineering effort with other area Lead Engineers and disciplines of the project as directed by Piping Design Supervisor.
• To prepare piping information list and layout and document list following standard procedure created for the project.
• To prepare piping general specification inclusive of specification for piping arrangement, piping support standards.
• To interpret and evaluate stress/vibration analysis result and provides necessary recommendation on resolving the method of analysis.
• To develop conceptual routing, piping layout and piping information of major critical equipment of the project such as tower/column, airfin coolers, heaters, compressors and reactors, preferably in 3D CAD format.
• To check and review all work such as piping layout and information prepared by Engineers, 3D model, MTO, BQ and other deliverables of the project for compliance to project standards or specifications, applicable codes, contract requirements, quality standards and accepted engineering and construction practices.
• To provide field engineering support/advice towards piping installation and testing at construction site.
• To perform thefunction inherent to Piping Key Person as designated by Piping Department Manager and Lead Piping Engineer.
• To evaluate the performance of and provide counseling and guidance to members of the project.
• To prepare lesson learned upon completion of the project and recommend preventive actions to avoid recurrence on future projects to Piping Design Supervisor.
• To perform other tasks that may be assigned by the Department Manager and Lead Piping Engineer.
• To carry out engineering support work during the construction phase of the project.

Education:

• Bachelor degree of any four years BS Engineering course preferably Mechanical Engineering or at least ten (10) years related experience and/or training; or equivalent combination of education and experience.
• Minimum of ten (10) years in the field of piping design involving detailed design, stress evaluation, production work, 3D model review, and construction engineering support, three (3) years of which in a supervisory capacity.

Skills:

• Ability to use computer equipment and peripherals to carry out routine computing tasks.
• Good Knowledge of AutoCAD.
• Good knowledge of SP3D.
• Basic knowledge of 3D Model review through Naviswork or SPR.
• Interpretation of stress/vibration analysis report.
• Ability to read, analyze, and interpret common technical information, contracts reports and instructions.
• Ability to respond to common inquiries or complaints from clients and ability to write effective minutes of meeting and other related business communications.
• Strong leadership qualities and analytical and reasoning abilities.
• Good interpersonal and communication.

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities

• Provide comprehensive security assessments for IT operations, ensuring the implementation of suitable security measures.
• Assist in the development and maintenance of security policies, addressing risks, and implementing measures to enhance system reliability and prevent unauthorized access.
• Collaborate with internal vulnerability assessment teams to analyze systems, identify vulnerabilities, assess risks, and determine protective measures through annual security assessments.
• Conduct information security and risk management awareness training programs.
• Investigate corporate infosec incidents, identify threats and their impact, and coordinate remediation efforts.
• Work with teams to achieve international accreditations such as ISO 27001, ISO 27017, ISO 27018, CREST, SOC2, and more.

Requirements

• Experience with enterprise information security and information risk management

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

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https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

OVERVIEW

You will be part of SDLC Distributed SystemsEngineering - a global team of polyglot developers that engineer the strategic software distribution platform for Goldman Sachs. SDLC Distributed Systems Engineering allows application developers to develop and publish content which can subsequently be deployed to Production or non-prod infrastructure for configuration and execution and is used at scale for some of the firms most business-critical applications. Your work will allow our engineers to develop products with reduced time to market, higher reliability and have material impact on our engineer productivity.

Increasingly the firm relies on technology to achieve its commercial goals and deliver value to shareholders thru innovative technology solutions. To achieve these ambitions, we must be able to empower our talented engineers by providing a developer environment that is attractive, matches their expectations, keeps them engaged and productive

SDLC ENGINEERING

Part of the Goldman Sachs’ Core Engineering group's function is to provide best in class language supporting and tooling for our engineering community to facilitate the building, testing and deployment of their products. We strive for our tooling to improve product quality, developer productivity and increased opportunities for collaboration. Our aim is to innovate and drive technology solutions that will impact the bottom line for the firm. By joining us, you will be part of a diverse global technical team focusing on solving critical business problems.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Be part of the core team to drive strategic uplift of SDLC distributed systems to increase throughput, latency, scalability and resiliency.
• Design, develop, test and document high-quality code in a structured, secure, disciplined, and fast-moving environment.
• Build strong relationships with other high caliber engineers and enjoy collaboration and open to adopting new ideas.

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• Min. 3 years of experience in working in one or more scripted and compiled programming languages (Golang, Java, C++)
• General knowledge of multiple languages: Golang, Java, Python, Perl, Shell, C++
• Prior experience of Linux, Devops, SRE, security controls, infrastructure (storage / networks / etc.)
• Experience working on large scale distributed systems
• Passionate about the software development process and facilitating high frequency / high quality change across a vibrant and diverse user community.
• Experience building open-source libraries and software on Linux.
• Team player, eager to work in a global organization.
• Highly entrepreneurial and motivated

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Develop test programs for Digital, PMIC, RF & Mixed Signal products on automated test equipment.
• Liaise closely with the design engineers on the first silicon debug, device characterization, test program bring up and production release activities.
• Troubleshoot digital vectors (JTAG/SCAN/ATPG / Functional / Mbist) and Device characterization across PVT (Process, Voltage and Temperature).

Requirements:

• Diploma in Electronics/Electrical/Communication Engineering or equivalent.
• At least 3 years of developing SOC programs from NPI to volume ramp stage experience with Advantest V93k or Teradyne Uflex/Iflex.
• Proficient in Java, C/C++, Visual Basic, Perl, Python

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team:

The TikTok Fundamental team will focus on frontend development. We will also focus on understanding our users, identifying opportunity areas, prioritizing the problems we must solve, and rapidly creating innovative user experience solutions. We are looking for experienced frontend engineers to develop web/hybrid applications.

1. To develop user-interfaces for TikTok Live on PC/ Mobile Devices, including Middle platform, Operating platform, Products for users, Events with Multi-scales and etc.

2. To develop infrastructures such as engineering solutions that will be supporting TikTok Live's business and productivity tools and platforms.

3. Create the ultimate user experience and support the growth and development of the TikTok Live Ecosystem with high-quality design and coding.

4. Explore and implement efficient collaboration methods to enhance the efficiency of remote and cross-regional communication and support the iteration of our business.

Qualifications

1. Solid front-end programming skills with experience in solving browser compatibility issues and optimizing front-end performance.

2. Understand front-end engineering and component development, having a certain design skill set and familiar with at least one MV* framework.

3. Having excellent service awareness, learning ability, communication and collaboration ability and english language skill to use in communication and collaboration.

4. Good to have experience in multi-end (Native/PC/Server) development.

5. Good to have experience in participating or leading large-scale projects and open source projects.

6. Good to have experience in writing tech articles or tech blogs.

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English
• General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

• System & Network Engineer (Permanent Role)
• Working Location: AMK @ Link (Yio Chu Kang MRT)
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,500 - $6,000 + AWS + Variable Bonus

Responsibilities

1. Work closely with other domain specialist to design complex solutions
2. Analyze business requirements to develop technical solutions and system design
3. Generate solution design, project document and Bill of Material for customer requirement
4. Conduct in-house evaluation and Proof of Concept trial with stakeholders
5. Liaison with principal vendors to understand their products, solution and pricing
6. Assist the project engineers during Technical Project implementation and conduct of training
7. Handle system administration, network support, implementation, troubleshooting in Windows / Linux
8. Perform network troubleshooting to isolate and diagnose network problems
9. Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
10. Expected to address any ad hoc activities when needed by the technical team
11. Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
12. Be familiar with latest Networking trends and solutions available in the market
13. Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

1. Bachelor Degree or Diploma in computer science or related technical discipline
2. At least 3-5 years’ experience in network design and planning
3. Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
4. Min. 3 years experience in complex project implementations;
5. Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
6. Strong understanding of Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance
7. Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
8. Understanding the on-premise / hybrid and cloud networking model
9. Ability to work independently with minimal supervision.
10. Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
11. Solid CCTV and Audio / Video knowledge and experience
12. Experience with IP communication technology such as IP PBX, video conference and network management system
13. Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.