Responsibilities

• Coordinate Global Marketing Science activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Project manage Marketing Science on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Job requirement

• 5+ years experience in project coordination role.
• Possess great organizational skills.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail
• Has managed billing or procurement processes
• Any experience working across organizations that focus on measurement or research is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Position: Purchasing Assistant
• Location: Woodlands
• Salary : $2400t o $2800
• Working time：5 days Mon to Fri 830am to 530pm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Tasks:

1. Create a Purchase Order

2. Keep track of orders to ensure timely delivery

3. Coordinate with internal divisions to ensure the quantity and quality of received items

4. Verify vendor’s invoice with purchase order and delivery order

5. Discuss product quality concerns and any other inconsistencies with suppliers.

6. Monitor warehouse stock inventory level to ensure sufficient stock available

7. Maintain updated records of suppliers, goods, costs, and lead times.

8. Communicate with suppliers on documentation like (MSDS, product spec, etc.)

9. Conduct a weekly inventory check

10. Participate in the Annual Stocktake

11. Any ad hoc duties assigned by the Superior

Requirements:

1. Certificate in Logistics/Supply Chain Management or equivalent

2. Min 1 year in manufacturing environment

Role Summary

A successful candidate will work alongside a senior systems engineer, and project coordinator as part of a team to deliver a high scale complex project.

As a Systems Engineer, you will provide quality and professional deployment and support services, primarily in person at the customer site. The Systems Engineer is based in the Field and will report to the regional Head of Systems Engineering & Project Coordinator. The successful candidate will understand technology at an advanced level, be customer focused and detail oriented. They will offer value to our partners in providing outstanding support and an industry leading professional service.

The Systems Engineer is technically minded, can identify complex technical problems and introduce solutions to solve them. In short, the System Engineer is a trusted advisor to the organisations they deal with, satisfying customers' needs with innovative solutions and creating value for all involved.

Main Responsibilities

• Perform onsite software support, system deployment, audits, maintenance, and technical support to clients’ software solutions on customer premises.
• Configuring Synergy systems to meet customers defined specification.
• Configuring, and Installing system Synergy system PC’s, Servers, IP Cameras and other related hardware based technologies.
• Managing the deployment of a large-scale project.
• Understand our customers business, technical and operational requirements and be able to match them to client’s value proposition.
• Develop and maintain an extensive working knowledge of client’s solutions.
• Provide onsite and offsite professional services.
• Ensure timely escalation and resolution of customer issues through proper channels.
• Collaborate with other technical experts and engineering teams.
• Provide an open forum for questions regarding strategic plans, best practices, and ad-hoc consulting for software implementation, integration, training, and change requests.
• Deliver accurate, high quality system handover documentation to project stakeholders.

Qualifications & Experience

• Bachelor’s in information Technology or relevant fields.
• At least 2 years of relevant technical surveillance experience.
• Experience of providing technical solutions for enterprise customers.
• Excellent administration and troubleshooting knowledge of the various Windows operating system components (Active Directory, file sharing, clustering, GPO, performance monitoring, etc.).
• Excellent knowledge of networking principles and IP protocols.
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.).
• Experience working with IP video systems.
• Understanding of server virtualization concepts.
• Understanding of video streaming methodologies.
• Experience working with SQL databases.
• Clear understanding of TCP, IP and UDP protocol stack.
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices.
• Proven technical training in software and/or IT verticals in fast-paced environments.
• Must have good personal credit score & clean criminal record.

Key Attributes:

• Ability to uphold organisational values and ethics.
• Excellent communication skills; written, verbal and listening.
• Takes responsibility and accountability for the customer experience.
• Analytical thinker with strong problem-solving skills; a ‘go-getter with intellectual curiosity’.
• Strong sense of ownership with a desire to constantly learn and evolve at the same pace as the software and our customers.
• An entrepreneurial mindset, Self-motivated and driven.
• Well organised with the ability to prioritise works.
• An open and honest team player.
• Has the ability to exercise discretion and independent judgement.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Set and advance sustainability targets, balancing financial and environmental goals.
• Implement effective reporting systems; collaborate on performance benchmarks.
• Lead sustainability communications; create educational materials.
• Formalize sustainability practices through documentation and reviews.
• Monitor and report on sustainability metrics; conduct audits.

Requirements

• Experience in a related field preferred.

Follow us for more updates, interview tips!
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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Business Engineering is looking for impact-focused, entrepreneurial engineers ready to bring their ideas and make a difference. We are technology experts that apply our software engineering skills to bring a unique blend of business and technology expertise to ensure our partners succeed. Our team is at the intersection of business and innovation where you will execute on solving real-world business challenges through Meta's platforms and community in many of today’s most exciting industries and products. These include Video, Commerce, Monetization, Metaverse, Gaming, Creators, AI, Messaging and more.

You will write scalable production-grade code across Meta's platforms in collaboration with other product engineering teams. You will get to learn and build on different tech stacks and languages. You will use your entrepreneurial passion and the freedom that the role provides to create your own opportunities and choose how you make an impact.

The work we do exceeds the boundaries of what is possible quickly, and at scale. Our work transcends technology and ensures the solutions we build translates into prosperity for all. Our code is designed to engineer and accelerate business growth. Growth is great. Rapid growth is better. Our approach aims to maximize positive impact for our partners as well as the billions of people that use their products and services.

Responsibilities

• Build new products and improve existing ones in collaboration with Meta product engineering teams and cross functional partners to meet business needs
• Understand and apply deep knowledge of products, technologies, and business to build solutions to solve for problems at scale
• Design and build end-to-end systems and launch-plan strategies
• Use broad range of technical and soft skills to build productive relationships with our partners, and independently resolve complex technical and business needs
• Use expertise and product insight to deliver high-quality project/integration/partner engagements, while influencing product roadmap to meet the business needs
• Guide workflow changes, and gain consensus from stakeholders while driving toward solutions
• Respond and maintain effective communication with industry partners and internal stakeholders
• Work with partners to develop a long- term strategic plan, grounded on business objectives, and manage partners during integrations with Meta’s platform products and ensure value creation
• Build and manage strong working relationships with technical counterparts. Mentor and share knowledge with peers, creating positive atmosphere amongst team
• Conduct code reviews and provide constructive feedback while quickly actioning feedback from code reviews conducted of your code
• Influence decision-making through presentation of data-centric business topics
• Serve as a subject matter expert within Business Engineering and provide consultation on domain-level projects
• Participate in interviewing and onboarding of new team members
• Willingness to travel 25% of the time, may vary per team/function

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Experience with open source languages such as PHP, Python, Java, or JavaScript Frameworks
• Experience with writing and shipping reliable, scalable, and efficient code, with an emphasis on long-term maintainability, in partnership with all appropriate reviewers, in manageable pieces with relevant documentation and test plans
• Experience communicating technical concepts to non-technical audiences
• Experience with software design and architecture

Preferred Qualifications

• Experience working on multi-person code bases including open source or personal projects
• Client/partner-facing and/or experience communicating to an audience
• Experience contributing to open source projects, shared code repositories, and/or personal projects
• Experience working in highly collaborative environments
• Experience contributing to developer and platform documentation
• Experience with open source contributions (especially as part of larger projects)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

• Experience in setting up automated systems.
• Proficient in electro mechatronic systems.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Senior/ Finance Executive, Procurement

Duration: 1 Year Contract

Location: Changi

We are seeking a detail-oriented Procurement Specialist with accounting background to join our team. The ideal candidate should be proficient in using the accounting system (SAP) to transact the procurement activities (e.g. create Purchase Order (PO), perform Goods Receipt Note (GRN)

This role is essential in ensuring smooth procure-to-pay operations, ensuring compliance with company policies, and maintaining accurate accounting records.

Procurement Operations:

• Create and manage Purchase Orders (PO) in SAP based on approved procurement requests.
• Perform Goods Receipt Note (GRN) in SAP based on approved requests, ensuring that goods and
  services are received in accordance with POs.
• Collaborate with internal departments to ensure timely and accurate procurement activities.
• Collaborate with internal departments to resolve discrepancies between POs, deliveries, and
  invoices.
• Ensure compliance with procurement policies, financial regulations, and internal controls.
• Maintain accurate records of purchase orders, contracts, and related documentation in SAP.
• Work closely with the finance team to reconcile procurement-related transactions, ensuring
  accurate booking of costs in a timely manner.
• Prepare procurement reports and provide insights on the available data.
• Assist with internal and external audits related to procurement process.
• Any assigned ad-hoc tasks.

Requirements

• Candidate must possess a Diploma or equivalent professional qualification in Business, Accounting, Finance, or a related field with 3-4 years of relevant business/finance experience, preferably in a MNC environment.
• Proficient in the use of SAP (accounting software) and Microsoft Excel. Candidates with experience using SAP will be preferred.
• Independent worker with excellent problem-solving skills.
• Highly organised and excellent ability to track progress and ensure timely completion of tasks.
• Detail-oriented with a high degree of accuracy.
• Strong communication and interpersonal skills.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/apply/10231

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere.

We are currently seeking a dynamic Senior Software Development Engineer to contribute to the success of our rapidly growing business.

We are looking for a software engineer in the Vulnerability management team to accelerate one of Fortinet-Lacework’s core security application roadmaps.

The ideal candidate is a software engineer who is passionate about cloud security, systems engineering, big data, and directly addressing customer-facing issues. This team focuses on delivering products while solving engineering challenges at scale. Given the fast-moving nature of this space, candidates should have a learner’s mindset and a curiosity for cloud infrastructure and the surrounding challenges with securing it.

As a Senior Software Development Engineer, you will:

• Develop an in-depth understanding of the Fortinet-Lacework platform and customer value proposition.
• Drive projects/technical initiatives related to providing risk insights based on data correlation.
• Influence and define delivery timelines in alignment with our field and product teams while balancing speed, accuracy and precision.
• Build instrumentation, observability, and analytics into the services to support data-driven decisioning and incident response.
• Work with leadership to track key performance, cost, and efficiency metrics as service level objectives (SLOs).
• Work cross-functionally with other Engineering, Product Management, Support, Sales teams as well as Customers.
• Demonstrate good communication skills and present work to company leadership and at company-wide events.
• Actively participate in recruiting and mentor new members of the team.
• Strive to use readily available, general and scalable methodologies and tools; stay current with latest tools and techniques.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Degree in quantitative field (e.g. Computer Science, Engineering, Mathematics, Statistics, Operations Research or other related field).
• 5+ years of experience with SaaS development and deployment using modern cloud platforms.
• Strong experience developing data-intensive applications.
• Hands-on design and development of Go and/or Java-based microservices.
• Exposure to modern software delivery release models and associated tooling (CI/CD, monitoring, observability).
• Ability to deal with ambiguity, driving design and implementation to conclusion with limited supervision.
• Advanced degree (Master’s or PhD or equivalent experience) in quantitative field.
• Familiarity with cloud-based data warehouses (Snowflake, Redshift, etc.).
• Experience handling large scale of data including processing, querying and optimizing for performance, cost and efficiency.
• Experience working in Cloud Security or Infrastructure Security.
• Cloud certifications or other demonstrable cloud domain knowledge.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities:

• Offer technical support to field service engineers and customers as needed.
• Assess and define performance specifications for vision systems.
• Oversee customer-specific projects and associated documentation.
• Provide technical documentation and training as necessary.
• Contribute to product improvement initiatives.

Requirements:

• 1-3 years’ experience in Engineering discipline
• Vision/Optical Inspection system knowledge; semiconductor manufacturing experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities summary

Job Description

The Principal / Senior Software Engineer will be a key member in the solution team which has a mission to deliver innovative and high quality digital products. The SE should come with a product mindset and be comfortable working in an agile team. The SE will be expected to contribute in various tech areas such as frontend, backend, testing and ops. Candidates with relevant knowledge, skills and experiences will be considered for senior position.

Responsibilities

• Lead single or multiple squads of Agile engineers from multiple locations, fostering skill development and knowledge sharing

• Collaborate with product manager and clients to understand client requirements and develop product and customised solution

• Drive the design, development and implementation of scalable, maintainable and efficient software solutions

• Advocate and demonstrate software features and products to customer and internal stakeholders

• Make high-level design decisions and define technical standards for coding, tools and platform

• Adopt automation tools to improve development and operation processes

• Investigate new technologies and share area of expertise

• Collaborate, mentor, guide and interview team members for future expansion of the software development team

Requirements

• 7-15 years of product and software development experience

• Expertise in 4 or more areas below:

1. Front end development framework (HTML/CSS/JS, React, ReactNative, Bootstrap)

2. Back-end development framework (NodeJS, ExpressJS)

3. Cloud platform (AWS and/or Azure)

4. Database technology (both SQL and NoSQL)

5. Testing (Cypress, Appium and Cucumber)

6. Others (Postman, Expo, Serverless Framework, Terraform)

• Expertise with system, software, cloud and database architecture and design

• Experience using development/devops tools such as VSCode, BitBucket, Jenkins, Docker

• Experience using at least two design patterns (SPA, MVC, RESTAPI, microservices, etc.)

• Experience using collaboration tools such as Confluence, Jira, MS Teams, and Figma

• Experience in development using user story and acceptance criteria

• Familiar with software development methodologies (Agile/Scrum/Kanban/XP/TDD/BDD)

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Senior Infrastructure Engineer

Job Description

Provide operation and administration support on system infrastructure according to the agreed service levels.

• System administration;

• Backup and recovery administration;

• Server security administration;

• Performance and fault management;

• Report requirements; and

• Server management support.

Type of system infrastructure includes:

• Physical Servers;

• Virtual Machines (VMware, Hyper-V);

• Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.

• Storage (SAN);

• Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:

• Windows Server 2016/2019/2022

• Experience with RedHat Linux is a bonus

Requirements

• Minimum 3 years’ experience in Microsoft Server administration

• Microsoft Certified Solutions Associate (MCSA)

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The Consumer Product Group builds the sustainable engines of growth for Coinbase that bring open financial services to 1 billion people with products like Advanced Trading, Staking, and Coinbase One. Consumer product engineers strive to make the Coinbase retail app the easiest-to-use, fastest, and safest experience for everyone across the globe to access and participate in the cryptoeconomy.

Our team focuses on accelerating the development of high quality products by enabling validation of product behaviors at scale through automated test infrastructure. We are entirely engineering driven, identifying opportunities to build innovative tools and infrastructure to enable catching and fixing bugs as early in the development cycle as possible. We are looking for a seasoned Software Engineer with experience in designing, developing and using test automation tools and frameworks. The ideal candidate will have a proven track record of driving a culture of proactive automated testing, analyzing and optimizing test coverage, ensuring the highest standards of software quality.

What you’ll be doing:

• Design and create testing tools, environments, and frameworks. Promote testable systems during technical reviews by advising on designs and code to enhance modularity and testability.
• Partner with product and development teams to understand product CUJs, developing and deploying effective automation infrastructure to achieve outcomes
• Analyze incident and bug data to determine fragilities in the system, coverage improvement opportunities, and implement solutions for testing and debugging issues
• Implement process improvements to drive Eng Excellence. Focus on opportunities to increase our ability to detect, fix, and prevent regressions.
• Define key metrics to measure test effectiveness and best-practices, advocate for initiatives among engineering and product groups.

What we look for in you:

• 2+ Years of experience in building software systems.
• Experience interfacing with various test automation technologies such as Browserstack, Appium, Selenium, Puppeteer, WebdriverIO, Maestro, etc.
• A robust analytical background with skills in data analysis, organizational capabilities, and strong communication.
• A good understanding of crypto/finance, dealing with movement of assets & test-plan complexities that may arise across platforms, environments, and geographical locations.

Nice to have:

• Experience working with AI-driven test frameworks, continuous-integration platforms like Github Actions of Buildkite, and testing React Native applications.
• You seek to make an impact in the quality of every app you work on and have a strong background in up-leveling the testing culture of teams you work with. You are unafraid of paving new roads and challenging traditional testing paradigms.

Job ID - GCBET04SG

Senior Infrastructure Engineer (WINTEL/MCSA/RHEL)

(Level 3 / Team lead)

Job Description

Provide operation and administration support on system infrastructure according to the agreed service levels.

· System administration;

· Backup and recovery administration;

· Server security administration;

· Performance and fault management;

· Report requirements; and

· Server management support.

Type of system infrastructure includes:

· Physical Servers;

· Virtual Machines (VMware, Hyper-V);

· Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.

· Storage (SAN);

· Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:

· Windows Server 2016/2019/2022

· Experience with RedHat Linux is a bonus

Requirements

· Minimum 3 to 5 years’ experience in Microsoft Server administration

· Microsoft Certified Solutions Associate (MCSA) is good to have.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.

As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

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We’re looking for a Senior Marketing Automation Engineer to drive and maintain various Martech API integrations. You’ll be part of the global Revenue Systems team (also managing Salesforce, ABM, and other sales and marketing tooling) and will play a critical role in elevating our Martech stack, especially by driving adoption of modern AI tools to improve effectiveness. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.

Responsibilities:

• Design, develop, and maintain robust API integrations that connect various platforms with our marketing automation tool to ensure seamless data flow and functionality.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Ensure the accuracy, consistency, and security of data across integrated platforms.
• Monitor the performance of integrations, identify potential issues, and troubleshoot problems to ensure uninterrupted operation of marketing automation processes.
• Ensure that all integrations and data handling processes comply with relevant data protection regulations and internal security policies.
• Stay updated on new API features, best practices, and emerging technologies in marketing automation. Propose and implement enhancements to improve system efficiency and effectiveness, including prudent uses of AI technology.

What you bring:

• 5+ years of experience working with Marketing Automation tools (at least 2+ years of Marketo experience) and CRM systems (e.g. Salesforce). Familiarity with tools similar to Workato or Zapier is a plus.
• A track record of building reliable API integrations between different platforms, combined with a strong understanding of data flows and technical limitations between platforms.
• A good understanding of different Marketing tools and platforms, and how they contribute to the Martech stack and Marketing’s effectiveness.
• Strong analytical skills, a data driven orientation, and uncompromising attention to detail.
• Solid communication and collaboration skills, both internally and externally.
• An ability to navigate ambiguity and remain adaptable. An entrepreneurial mindset and a willingness to get your hands dirty.
• Adobe Marketo Engage certification and basic SQL skills are good to have.

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment

• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration

• Manage systems changes through established change request process & provide status reports to the relevant parties

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures

• Monitor & measure the performance & availability of systems proactively;

• implement corrective actions identified to improve performance & availability

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties

• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business

• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)

• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Plan, co-ordinate and oversee all QA support activities and initiatives in the work cell. To improve process capabilities and product quality to meet the desired targets.

Job Description

• Oversee the product quality from assembly to packaging process and ensure full compliance to the Quality System and regulation requirements.
• Champion data-driven decisions to resolve non-conformances, complaint investigation, CAPA, deviation and other quality matters in a timely manner.
• Interfaces with R&D, unit quality, customer quality engineer to formulate plans and actions to meet product specifications and quality requirements
• Drive quality improvement/automation projects through project planning, scheduling inspection/testing activities, performing analysis and publishing reports.
• Perform test method validation, installation qualification, correlation study for new quality equipment/test method.
• Act as a support role for regulatory, external, internal and/or supplier audits and lead the value stream members to execute the corrective actions for compliance with customer specifications.
• Perform data analysis and trending for product quality performance through monthly and quarterly management review meeting.
• Establish and maintain effective system and procedures to ensure that all manufacturing and engineering documentation are controlled and updated per established regulatory requirements.
• Supervise quality technical specialist and a group of technicians on quality tests and checks.
• Safety & ISO 14001 Environmental accountability: Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.
• Perform any other tasks as assigned.

Preferred Requirements

• Minimum 3 to 5 years relevant working experiences in a quality engineer role.
• Demonstrated good understanding of key elements of Quality Management system, CFR Part 820, ISO 13485.
• Have prior experience in managing quality improvement projects would be an added advantage
• Able to effectively multi-task and work independently with a high level of initiative

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

SGP Tuas - Tuas Plant

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The R&D Packaging Engineer will be a part of the newly formed Sustainability Center of Excellence (COE) located in BD Singapore. The Sustainability COE is modeled after the Sustainable Medical Technology Institute (SMTI) and will have the same mandate as the SMTI. In this role, the Packaging Engineer will be responsible for execution of the broader R&D Sustainability strategy at BD. This individual will help integrate sustainability focus into programs for making changes to current products and to new product development programs in all 8 BD businesses. In particular, this individual will support Design for Sustainability efforts within BD’s R&D portfolio. This will require ability on the candidate’s part to work cross-functionally and with different stakeholders across geographies. Some travel may be required.

This is a critical role in the COE and this individual will drive activities focused on assessing and reducing the carbon footprint of BD products. The long-term vision is to have environmental sustainability become an integral part of the product and packaging development process, and the work done by him /her will be instrumental in enabling this outcome. He / she will strike a balance of fast-paced execution with thoroughness of approach, using iterative concept development informed by stakeholder feedback.

The R&D Packaging Engineer supports design, development, and validation of medical device packaging. The successful candidate will contribute to and/or lead a portfolio of packaging projects and ensure that best practices are employed and will have the opportunity to develop as an internal subject matter expert with respect to fundamental packaging materials and design. This includes test method development and alignment to existing and evolving global standards governing packaging.

This position will be accountable for supporting medium to high complexity projects, products, systems, or services within BD. Regular interaction and collaboration with R&D and project team members within each Business Unit is critical for the successful execution of responsibilities.

Job Description

• Work as part of the broader SMTI team to assess environmental impact of BD products, with focus on products in Greater Asia region.
• Work with R&D representatives to obtain feedback, make changes as necessary.
• Demonstrated understanding of translating customer needs into engineering requirements leading to specific packaging, and process specifications
• Collaboration with Manufacturing and cross-functional teams (including Manufacturing Technology, Quality, Marketing, Regulatory, Operations) across businesses to propose; assess the feasibility of; and implement packaging design, material, or process changes, including creative solutions to business or technical needs.
• Synthesize, develop, update, and optimize designs that meet requirements by understanding design space with design options and tradeoffs, managing critical parameters, leverage strong engineering fundamentals and tools and integrating manufacturing principles early in the development.
• Assess manufacturability of new packaging designs, development of packaging processes and changes to existing packaging designs and processes
• Support cost and supply continuity needs through continuous improvement, technology assessment, and innovation.
• Develop and execute packaging test methods that specify measurement equipment, test set-up, measurement systems analysis, and data analysis and align to business and regulatory requirements and needs.
• Write technical reports based on experimental investigations.
• Solve technical challenges drawing on a combination of experience, sound judgment, problem-solving skills, engineering first principles, and advanced engineering methods.
• Comply with all local, state, federal, and BD safety regulations, policies, and procedures.
• Comply with all local BD quality policies, procedures, and practices through consistent application of sound quality assurance principles.

Preferred Requirements

• Bachelor Degree in Mechanical/Packaging or related Engineering field is required.
• Minimum 2-3 years of packaging experience, preferably in medical device or food contact packaging.
• Experience/knowledge with CAD tools for packaging design
• Demonstrated understanding of different packaging solutions available to designers, including flexible and rigid packaging applications, familiarity with packaging materials and their limitations.
• Experience with forming, sealing process and tooling design and development for form/fill/seal, flow-wrap, pouch solutions.
• Experience with fabrication process to ensure manufacturability.
• Basic understanding of statistics and design of experiments.
• Knowledge of the following standards: ISO 13485, ISO 11607, and ISO 14971.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

We are seeking an experienced Senior DevOps Engineer to help automate and streamline our development, deployment, release and production processes at Spark.

Roles and Responsibilities

• Build and set up new development tools and infrastructure, in particular (but not limited to) CI/CD tools and processes
• Work on ways to automate and improve development and deployment/release processes for a large number of clients and components across different data centres
• Work with software developers to ensure that development follows established processes and works as intended
• Develop and maintain tools and processes to ensure the smooth running of production systems
• Improve visibility and response times to production problems

Educational Background and experience

• Degree educated in an Engineering or Computer Science related subject
• At least 5+ years of experience in DevOps or related activities
• Proven track record of building and supporting DevOps platforms for a large-scale enterprise

Required Skills and experiences

• Strong technical background, with hands-on experience in setting up and supporting CI/CD toolset (Gitlab, Maven, Gradle, Jenkins, Artifactory, SonarQube, Jira and Confluence)
• Excellent experience in developing automated deployment of applications and servers using Ansible or related technology
• Excellent knowledge of Linux / UNIX, bash or Perl or scripting skills such as Python, Groovy
• Good knowledge of Dockers, Kubernetes and etc. and experience of applying these to solve development and deployment issues
• Working knowledge of SQL databases, queries and stored procedures
• Passionate about automation and can bring in new ideas on how automation can be used to improve software delivery and client experience
• People leadership and mentoring experience
• Excellent communication, collaboration, reporting, analytical and problem-solving skills

Job Description:

Key Responsibilities:

Mandatory Skills

• SCCM Configuration
• OS Deployment
• Windows Intune

• Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.
• OS Deployment:Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.
• Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.
• Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.
• Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.
• Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.
• Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.
• Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.
• Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

Required Experience:

• OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
• Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.
• Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.
• Security Practices: Strong knowledge of endpoint security best practices and implementation.
• Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.
• Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools.

Desired Soft Skills:

• Problem-Solving:Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.
• Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.
• Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

Job Description Summary
As part of the AI Platform, within Data as a Service (DaaS), our passion is to advance AI capabilities and deliver AI-powered solutions to optimize processes, maximize productivity and increase value for our customers and colleagues. We are seeking a highly skilled and experienced Senior AI/ML Cloud Engineer to join our team and drive the delivery of cutting-edge enterprise capabilities and solutions on the Azure AI Platform. In this role, you will be at the forefront of designing, implementing, and maintaining cloud-based infrastructure specifically tailored to support our ambitious AI initiatives. This position also calls for individuals with strong leading capability to mentor team members and contribute toward the vision and strategy for Generative AI.

Key Responsibilities:

• Infrastructure Design and Implementation: Design and deploy scalable, reliable, and efficient cloud-based solutions that meet the complex requirements of our AI projects. This involves selecting appropriate Azure services, configuring resources, and optimizing performance to ensure seamless integration with our AI models and applications.
• AI Application Development and Operation: Integrate AI models into production environments using Azure AI Platform tools such as Azure ML, Azure AI Studio, Open AI, Vector Databases, and Databricks. Manage model inventory and artifacts life cycles, ensuring proper documentation, version control, and compliance with industry standards.
• Cloud Services Management: Implement and manage cloud-based services and infrastructure, including compute, storage, access, and networking. Oversee disaster recovery and backup solutions to ensure data integrity and availability.
• Automation and Orchestration: Build automation and orchestration to streamline processes and reduce manual intervention for AI applications. Utilize tools like Terraform, Ansible, or Kubernetes to automate deployment and management processes.
• API Management: Develop and manage APIs for online endpoints for model inferencing, leveraging cloud services to automatically manage infrastructure, scaling, and availability, ensuring efficient and cost-effective model inferencing.
• Collaboration: Partner with engineers to design scalable and resilient platforms that leverage the full potential of cloud services. Cooperate with architects, data scientists, platform engineers, AI security teams, and other key stakeholders to ensure alignment and success in our AI endeavors.
• Security and Compliance: Ensure the security and compliance of cloud-based AI solutions. Collaborate with AI security groups to implement necessary controls and safeguards to protect sensitive data and intellectual property.
• Performance Monitoring and Optimization: Proactively monitor and optimize the performance of AI workloads and cloud resources. Analyze resource utilization, identify cost-saving opportunities, and implement strategies like rightsizing instances, utilizing spot instances, and leveraging auto-scaling capabilities.
• Troubleshooting: Identify and resolve issues related to cloud infrastructure and AI applications, ensuring minimal downtime and optimal performance. Conduct root cause analysis, implement corrective actions, and develop preventive measures to avoid future problems.
• Continuous Improvement: Stay up to date with the latest trends and advancements in cloud computing and AI technologies. Take ownership and share the vision of creative patterns, frameworks and tools that enhance our AI and ML capabilities.
• Technical Guidance and Mentorship: Provide technical expertise and mentorship to team members. Share knowledge and best practices with the team to foster a culture of continuous learning and improvement. Lead project teams and contribute to strategic decision-making processes.

Qualifications:

• Educational Background: Master's degree in Computer Science, Engineering, or a related field. A Ph.D. in ML/AI or analytical sciences is a plus.
• Coding Languages: Proficiency in Python with various coding paradigms; competence in SQL and query optimisation. Familiarity with web stacks such as JavaScript, HTML and CSS is a plus.
• Machine Learning and AI: Deep knowledge in traditional machine learning from statistics to model building and fine tuning; hands on experience in the latest Generative AI modelling, RAG, prompt engineering.
• Big Data Technologies: Experience with big data technologies such as Hadoop, Spark, and other relevant frameworks.
• Data Engineering and ETL Processes: Knowledge of data engineering and ETL processes.
• Cloud Technology: Extensive experience with Azure Cloud Services, including tools like Azure ML, Azure AI Studio, Open AI, Vector Databases, Databricks, Databases, Azure Function, Azure App Services
• Containerization and Orchestration: Significant experience with containerization (Docker) and orchestration tools (Kubernetes).
• Infrastructure as Code (IaC): Expertise with IaC tools like Terraform, Ansible, etc.
• MLOps Practices: In-depth knowledge of CI/CD pipelines and DevOps practices, particularly GitHub Actions.
• Problem-Solving and Collaboration: Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Leadership Skills: Proven leadership experience, with the ability to guide strategic decisions and manage teams effectively.
• Cloud Certifications: Certification in cloud platforms.
• Industry Experience: 10+ years of relevant industry experiences in a similar role within the AI or tech industry.

If you are passionate about leveraging cloud technology to advance AI capabilities and enjoy working in a dynamic, collaborative environment, we would love to hear from you. Join us in our mission to harness the power of AI to drive innovation and business success.

Key Responsibilities:

Mandatory Skill : SCCM Configuration,OS Deployment, Windows Intune

• Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.
• OS Deployment: Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.
• Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.
• Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.
• Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.
• Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.
• Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.
• Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.
• Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

Required Experience:

• OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
• Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.
• Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.
• Security Practices: Strong knowledge of endpoint security best practices and implementation.
• Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.
• Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools

Desired Soft Skills:

• Problem-Solving: Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.
• Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.
• Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879