BROAD FUNCTION

A dedicated and proactive IT Support Engineer with a strong foundation in supporting environments primarily consisting of Windows devices and the Microsoft 365 suite.

Manage IT assets and responsible for troubleshooting/repair, providing technical support, and ensuring seamless end-user IT operations.

Effectively support the organization's IT needs, contribute to a positive user experience, and grow within the role.

ROLES AND RESPONSIBILITIES

• Provide Technical Support: Ensure timely and effective resolution of technical issues related to windows devices and Microsoft 365 applications, minimizing downtime and maintaining productivity.
• Enhance User Experience: Deliver high-quality customer service and support to end-users, ensuring their IT needs are met and they are satisfied with the solutions provided.
• Maintain IT Infrastructure: Assist in the maintenance and optimization of the IT infrastructure, including performing routine updates, backups, and system monitoring to ensure smooth operations.
• Support IT Projects: Contribute to various IT projects and initiatives, providing support and collaborating with the IT team to achieve project goals and improve IT services.
• Develop Technical Skills: Continuously learn and develop technical skills to stay updated with the latest technologies and best practices, enhancing the overall capability of the IT support team.
• Documentation and Reporting: Create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps, ensuring knowledge is shared and easily accessible within the team.
• User Training and Education: Conduct training sessions and create user guides to help end-users effectively utilize Windows devices and Microsoft 365 applications, promoting best practices and reducing common issues.
• On Rotating Roster: Provide standby support during off-office hours and weekend on a rotational basis.
• Ad-Hoc Assignments: carry out any other tasks assigned by the Supervisor or Reporting Officer.

EXPERIENCE

• Technical Support: Provided first-level support to users, resolving issues related to Windows devices and Microsoft 365 applications. Assisted in setting up new workstations and configuring user accounts.
• Incident Management: Logged and tracked support tickets using IT service management tools. Ensured timely resolution of incidents and escalated complex issues to senior engineers when necessary.
• System Maintenance: Performed routine maintenance tasks such as software updates, system backups, and virus scans. Monitored system performance and implemented necessary optimizations.
• User Training: Conducted training sessions for end-users on best practices for using Windows devices and Microsoft 365 applications. Created user guides and FAQs to assist with common issues.
• Collaboration: Worked closely with the IT team to support various projects and initiatives. Participated in team meetings and contributed to the continuous improvement of IT services.

SKILLS

• Technical Support: Proficient in diagnosing and resolving hardware and software issues on Windows devices. Experienced in providing remote and on-site support to end-users.
• Microsoft 365: Skilled in managing and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. Familiar with user account management and license allocation.
• Windows OS: Strong understanding of Windows operating systems (Windows 10/11), including installation, configuration, and maintenance. Knowledgeable in Active Directory for user and group management.
• Networking: Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN. Capable of troubleshooting connectivity issues.
• Customer Service: Excellent communication and interpersonal skills, with a focus on delivering high-quality support and ensuring user satisfaction.
• Documentation: Ability to create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps.

QUALIFICATIONS

• Diploma or Bachelor's Degree in IT with minimally 3-5 years of relevant experience.
• With relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, Azure Fundamentals, CCNA, or equivalent will be an advantage.

Job Description & Requirements

Supervision of works at site in accordance with the design

• Preparation and maintenance of daily report / record

• Check and conduct inspections on works performed by subcontractors / gangs

• Check all construction drawings / sketches received on site and to report any discrepancy to the Project Manager

• Handle all problems arising from the project

• Preparation of progress report for the Client / Consultants

• Work in conjunction with the Project Manager and Safety Supervisor to keep the site safe and tidy

• Co-ordinate the handing over of completed works to the Client / Consultants and completion of the necessary rectification works

• Submission of as-built drawings at the end of the project

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

Job Description & Requirements

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices.

Requirements:

• Possesses at least 7 years of experience in design and construction.
• Minimum Degree in Civil Engineering from accredited Universities.
• Experience in MRT & LTA projects
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software.

Well versed in Autocad and BIM software is preferred

• Kubernetes/OpenShift Administrator , 24*7 on call
• Administrate the full OpenShift platform life cycle to ensure the platform remains secure, reliable and highly available.
• Work with other engineers to support the infrastructure of OpenShift as well as assist to resolve infrastructure queries/issues of OpenShift tenant applications
• Automation of platform operations and management
• Configure and Manage Monitoring, alerts for the OpenShift environments.
• Manage capacity for OpenShift environments
• Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

Knowledge Areas:

• Red Hat OpenShift

• Kubernetes

• Linux (RHEL)

• Docker

• Ansible

• Jenkins

Certified OpenShift Admin/Kubernetes Admin is preferred.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across Southeast Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Manage and lead a team of technical officers, supervisors, technicians and contractors in facility management and operation of assigned buildings/estates
• Plan and execution of corrective or preventive maintenance programme.
• Implement efficiency improvement on the operational process, innovating and implementing systems improvement on energy conservation.
• Provide excellent service to meet client expectations.
• Achieve effective, economic and safe operations of all Electrical Services' equipment and system by the team of technical officers and technicians.
• Providing feasible solutions and coordinate with owners/users, consultants, vendors/contractors on engineering functional requirements and ensure the objectives are achieved.
• Conduct regular inspection of existing Electrical installation to ensure that all maintenance programmes are implemented effectively in strict compliance with instructions and guidelines.
• Ensure all works carried out safely and / or in accordance with safety procedures.
• Any other tasks, when required by Facilities/ Manager.

Requirements:

• Candidate must possess at least a Degree in Electrical Engineering
• Candidate must have 3 years of related working experience in in Electrical maintenance work or Facilities Management.
• Strong building and M&E knowledge with hands-on experiences
• Able to work independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mind-set
• Possess high level of initiative and integrity
• Possess strong leadership quality, good planning and organizing ability
• Provide guidance and troubleshoot Electrical Services' faults
• Has a good safety mindset and displays good WSH behaviour

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing smart city solutions through advanced techology. They are well-known for their dedication of quality smart utilities to their esteemed clients. They are looking out for an Electrical Engineer to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (project location at East side)

Job Responsibilities:

• Supervising/ monitoring of sub-contractors work and ensuring safety practices are followed.
• Discuss with PM/HOD for site problems and technical difficulties.
• Liaise with affiliated parties for smooth execution of work on site.
• Material tracking to ensure sufficient materials are readily available for installation.
• Carry out inspections of incoming materials and equipment deployed to work site.
• Conduct quality checks of sub-contractor/ vendor works daily.
• Handle site inspection with client/main contractors representatives and updates site installation progress.
• Update drafter on site changes and as-built drawings.
• Arrange and obtain for permit to work before execution of site.
• Ensure all project documentation are properly kept and filed.

Requirements:

• At least 1 - 2 years’ Assistant/Electrical Engineer experience
• Proficient in the understanding of MEP/ construction drawings
• Education qualification in Electrical Engineering or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description & Requirements

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for scientific and/or biopharmaceutical equipment;
• Provide technical consultation to customers; with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, "Driving Progress Together".

Key Responsibility

• To work closely with sales, service, and industry managers in a team approach to serving customers. To perform out-door sales activities to achieve the agreed sales targets.
• To promote and develop existing customers in Singapore for Endress+Hauser products, services and solutions in the industries assigned to your team.
• To provide customer service, build and maintain good customer relations, solve problems, attend to complaints, and provide effective customer support, to achieve the best customer experience from end-to-end.
• To develop sound customer relationships at all levels and keep the accounts plan and forecast regularly updated in Salesforce Lightning CRM.
• To work closely with colleagues internationally, joining our global network to ensure the best of service to our customers and to be an active participant in Kaizen and Lean projects.
• To respond to and follow up on customer enquiries and specifications for products and systems or packages based on E+H products, services and third-party suppliers and pass on clear instruction to Internal Sales Engineer to prepare quotations and proposals in SAP, in a timely manner.
• To be responsible for sales functions, like customer visits, product demonstration, negotiations, complaint handling, providing technical assistance and advice, following up of quotations, closing orders and customer liaison.
• To assist in marketing activities, like exhibitions, seminars, presentations, direct mailing, etc.
• To assist service department in satisfying customers’ after-sales and commissioning service requirements, where applicable.
• To execute agreed strategic plans in an organized way.
• To promote digital sales and meet/exceed assigned targets.
• To be always polite and customer oriented

Requirements

• Diploma in Electrical engineering or its equivalent
• At least 3 years' relevant experience.
• Experience in Sales/Business Development, Project Management or Engineering related industry
• Proven sales records of achieving sales target.
• Knowledge of SAP and Salesforce will be an advantage

Overall Summary:

Network Engineer will drive the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems. He/She manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations. He identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services.

Roles and Responsibilities:

Support infrastructure design and implementation

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure

• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
• Identify key infrastructure operations issues and maintenance priorities
• Support the implementation of agreed infrastructure change requests and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance

• Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
• Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics

Resolve incidents

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions

Qualifications/ Requirements:

• Bachelor in Computer Engineering
• Possessed CCNA, CCNP, CCIE is preferred.
• At least 5-8 years of network experience
• Experience in leading a team of 3-5 network engineer.
• Familiar with Cisco, F5, VM
• Exposure to large scale project execution
• Open to support patches/ upgrades and Tech refresh (after office hours/ weekends)

Key Responsibilities

• Install new systems, machinery, or equipment at client sites, ensuring all components are set up according to manufacturer specifications and safety standards.
• Perform on-site commissioning to ensure systems are operating correctly, testing functionality, and providing training to customers on proper usage.
• Perform routine and preventive maintenance on equipment, systems, and machinery to extend operational life and reduce downtime.
• Diagnose and troubleshoot complex mechanical and electrical failures to identify the root cause and provide effective solutions.
• Repair and replace faulty components, parts, and equipment to ensure systems are restored to peak performance.
• Provide on-site or remote technical support to customers experiencing issues with their equipment, offering clear instructions and guidance.
• Document all service-related activities, including diagnostics, repairs, and parts used, into the company's service management system.
• Escalate unresolved issues to senior engineers or technical experts for more in-depth investigation.
• Act as a key liaison between the customer and the company, ensuring customer satisfaction through timely, high-quality service.
• Develop and maintain strong customer relationships to foster long-term partnerships and ensure repeat business.
• Monitor inventory levels of parts, tools, and consumables required for service jobs, ensuring timely reordering and availability.
• Ensure the proper handling and storage of tools and equipment to maintain their integrity and readiness for future tasks.
• Create detailed service reports documenting the service work performed, including diagnostics, repairs, parts replaced, and any customer feedback or recommendations.
• Ensure all work complies with safety, legal, and regulatory requirements, as well as company standards.

Pre-Requisites (Qualifications & Experience)

• Candidate must possess at least a Diploma or Degree in Biomedical or Electronics & Computer Engineering
• Knowledge in Information Technology and/or a wide range of medical product
• 2 – 3 years of field experience in the medical industry would be an advantage
• Able to travel as and when required
• Able to perform shift and standby duties
• Good organizational and problem solving skills
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• Self-started and able to multitask
• Critical thinker
• Willing to learn clinical knowledge
• Proficient in MS Office Application (Word, Power Point, Excel)
• Good Technical Knowledge

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

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Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Job Description

• Collaborate with project engineer and quality team to design, develop, implement and deploy test processes for new projects.
• Complete test programs for production and manage test programs and control:

- Continuity Test

- 4-Wire Continuity Test

- Functional/Final Test

• Support instrumentation needs including:

- Work with engineers and technicians in development of headers

- Testing jigs

• Develop Acceptance Test Plan per product requirements.
• Develop and document testing procedures per product requirements.
• Engage in both sustaining and NPI support activities
• Identify necessary enhancements to diagnostics deployed in manufacturing and works with quality teams to drive corrective action.
• Ensure headers have sufficient quantity to support the production needs.
• Engage in both sustaining and NPI support activities.
• Perform root cause analysis for any testing related failures.
• Perform other duties/projects as required or assigned from time to time.

Requirements

• Degree in electrical or mechatronics engineering
• Minimum of 2 years experience in Electrical testing, Manufacturing, or similar roles.
• Strong background in testing principles, header & test jig development and processes.
• Design best-in-class performance testing approaches and plans for new projects per customer requirements.
• Must be well versed in electrical know how.
• Able to work well with inter-teams.
• Well versed in CIRIS tester will be an added advantage.