Key Responsibilities:

• Campaign Planning & Execution: Recommend, execute, and optimize marketing campaigns across digital and social media to reach target audiences effectively.
• Content Creation: Create compelling content, including social media posts, email campaigns, blog articles, and promotional materials.
• Social Media Management: Oversee social media presence, including content creation, posting schedules, community engagement, and performance tracking.
• SEO & SEM: Assist in implementing SEO and paid advertising strategies to increase website traffic, improve search engine rankings, and maximize ROI.
• Brand Management: Support brand-building initiatives and ensure consistent messaging across all channels.
• Data Analysis & Reporting: Track, analyze, and report on key metrics for campaign performance and overall brand reach. Use insights to optimize future campaigns. Update daily Sales Tracker and Customer Database

Partnerships & Collaborations: Identify and coordinate partnership opportunities, influencer collaborations, and sponsorships to enhance brand exposure.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Job title: Account Executive

Reporting: To Financial Controller

Requirement:

- Minimum Diploma in Accounting

- Minimum 3 years relevant working experience

- Good communication skills

- A good team player who can also work independently

- Proactive and positive working attitude

- Knowledge of Navision system will be an added advantage

Job Description:

- Handling full set of accounts for multiple entities

- Issuing invoices to customers

- Verifying vendor invoices and seek necessary approvals

- Maintaining inventory reports

- Reconciliation of Paypal, Cash and bank transactions in the backoffice

- Liaising with auditors and preparing audit schedules for year-end closing

- Processing backoffice payouts, including crediting and debiting the user accounts in the backoffice

- Extracting monthly report from the backoffice and analyzing the transactions

- Reviewing Payroll and preparing CPF contributions

- Support Financial Controller with ad-hoc reporting

Assist immediate supervisor in meeting production output.

Play a critical role in assembly operations and lead a team of technicians.

Drive operation excellence to meet operational requirements product on-time delivery and contractual as well as quality and safety compliance.

Spearhead Continuous Improvement projects as well as Ensure compliance with quality standards and regulations

Promote a safety culture within the production team and coordinate all environmental health and safety issues for the business unit to ensure a safe workplace.

Able to work 6 days.

Perform AP/AR function.

More than 5 years of experience

accept weekend overtime

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

What you will do:

1. Talent Acquisition Support

• Manage end to end campus recruitment for internship roles
• Assist in recruitment process such as interview arrangements, offer stage, internal procedures
• Facilitate in new hire onboarding and orientation
• Regular reports on recruitment activities, including candidate pipelines, time-to-fill, and source effectiveness.
• Develop and maintain relationships with educational institutions to enhance our talent pipeline
• Maintain accurate and up-to-date documentation related to recruitment

2. Compensation & Benefits

• Monthly payroll processing
• Consolidate attendance records, leave records, and other relevant data to ensure accuracy of payroll processing.
• Address payroll-related inquiries from employees and provide assistance in resolving issues.
• Collaborate with finance department to reconcile payroll discrepancies and ensure compliance with regulations
• Attend to queries on benefits related

3. Employee Engagement

• Involved in planning, organizing and execution of employee engagement activities, such as team-building events, employee recognition programs, and wellness initiatives.
• Contribute ideas to enhance the employee experience and promote a positive workplace culture.
• Collect feedback from employees through surveys

4. Administrative HR

• Maintaining employee records, updating HRIS databases, and preparing HR documents such as reports, letters and employment contracts.
• Work pass related mattersInternal communications to employees and responding to MOM surveys
• Assist in offboarding process of leaving employee
• Support in ad-hoc HR projects, initiatives and related matters as assigned.

Who you are:

• Diploma/Degree in Human Resource or HR certificate
• Prior experience in SG payroll
• Experience in talent acquisition is a plus
• Well organised with high level of professionalism, integrity, and confidentiality.
• Good knowledge of MOM employment law and work pass regulations
• Strong communication and interpersonal skills
• Ability to prioritise tasks and manage time effectively in a fast-paced environment
• Proactive, positive and a team player
• Well versed in MS Office

Job Objectives

• The role is to provide administrative support to the Chief Investment Officer (CIO) and General Manger (GM) (Investment) alongside general office management duties primarily, and to provide additional support to company team members as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently.
• The candidate is required to have strong organisational and communication skills, be detail oriented, and have good interpersonal skills.
• The role also requires the ability to handle sensitive and confidential information, and have a flexible attitude with a willingness to occasionally be on call outside of office hours.

Job Responsibilities

1. Work supporting the Chief Investment Officer and GM (Investment):

• Calendar management - professional scheduling of internal and external meetings
• Answering phones, screening of calls and directing to the appropriate person.
• Support in email correspondence where required.
• Manage and arrange work travel logistics and activities, including accommodations, transportation, and meals.
• Preparation of travel expense claims
• Booking of meeting rooms.
• Printing and binding of research materials.
• Format information for internal and external communication – presentations, reports, memos.
• Run ad-hoc errands as requested.

2. General administration and office management duties:

• Provide administrative and office support, including the purchase and maintenance of office stationery inventory, printing and binding materials.
• General administration duties such as filing, scanning documents, faxing.
• Coordinate with support staff to ensure office cleanliness is upkept.
• Organize team communications and plan events, both internal and off-site.
• Preparation of travel expense claims and travel insurance arrangements (where required) for equity analysts.

Requirements

• 5 or more years of experience in administrative roles reporting directly to senior management.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office productivity tools and an aptitude for learning new software and systems.
• Ability to maintain confidentiality of information related to the company and its employees.

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Mon - Fri 8.30am to 6pm

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities:

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Requirements:

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Descriptions:

• Performing indoor and outdoor sales including showroom duties.

• Self-motivated to hunt for new sales opportunities.

• Following up with customers/leads to build and maintain a good relationship such as Interior

• Designers & Architects.

• Preparation of sales quotation, proposal and all sales related documentations, duties, and

• administrative procedures.

Job Requirements:

• Display high level of interest and enthusiasm towards the product offerings

• Results-oriented with a customer service mindset along with excellent client relationship-building skills

• A good team player and able to work under pressure and fast pace environment independently

• Training will be provided.

• Willing to learn and take up new challenges

• Must be sales driven, result oriented.

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

We are looking for experienced property executive to assist our facility manager to manage a commercial building in Tanjong Pagar. Team player with good interpersonal and organisation skills are essential. Possess security experience and qualifications will be an added advantage. 5.5 days work week.

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

Leasing Executive (Sales)

Responsibilities

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing
• Good negotiation and communication skills
• Ability to build rapport with diverse stakeholders
• Fresh graduates are welcome to apply for entry role

Interested applicants may apply, alternatively you may send in your CV to [email protected]

Bexlyn Chiu

R1985241

EA24C2366

• Responsible for ensuring a positive guest experience
• Ability to courteously and efficiently interact and serve guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
• Engage with guests as they make food and beverage decisions
• Serve food courses and beverages to guests
• Pick-up used plates and cutleries and clean tables as needed to ensure a clean dining area
• Enter orders, deliver food and beverages, process payments
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Handle guests inquiries, requests and resolving guest complains or feedback
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, cleanliness, and creating a positive, productive working environment
• Manage time effectively with minimum supervision.
• Assist the Managers and/or Supervisors in ensuring that the Steps of Service are met and executed by all restaurant staff members.
• Perform any other duties as may be assigned from time to time by the management

Requirements

• GCE ‘O’ Levels or equivalent
• F&B experience preferred (Training will be provided)
• Team player with Good Interpersonal and Communication Skills
• Able to work on a shift rotation basis, weekends and public holidays.

Procurement Executive

Salary: $2500 - $2800

Working Hours: 830am-6pm (Mon to Fri)

Location: Sembawang (Senoko Drivr)

Responsibilities:

• Manage procurement activities including sourcing of material, supplier’s assessments and constant sourcing of new suppliers.
• Issuing of Purchase Order and follow up orders to ensure on time delivery to support factory usage.
• Maximize cost saving and ensure cost competitiveness
• Updating of monthly reports and able to maintain inventories at optimum level and rectify excess effectively
• Build and maintain good relationship with current and new suppliers

Requirements:

• O level and above
• Minimum 2 years of working experience in purchasing
• Computer knowledge on Microsoft office
• Skill in sourcing and requesting of quotations

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Diploma or Degree Holder

Good knowledge of social media platforms including Facebook, Instagram, TikTok & Youtube

Proficiency in social media advertising tools, graphic design

Proficient in Excel, PowerPoint, Canva and other video editing apps

Experience with marketplace - Shopee, Lazada

Manage day to day e-commerce orders and operations

Assist with uploading new products to various marketplace and website

Create artwork for posters, displays and videos for social media stories

Assist the Marketing and Sales Department in maintaining and preparation of sales reports,

business presentations and maintaining updated pricelists

Be actively involved in creating, updating contents for social media and listings

Perform administrative duties and fulfil any other responsibilities as and when required