Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Responsibilities:

1.Seafarer Payroll Management:

• Manage and oversee payroll for all assigned vessels, ensuring accuracy and timely payments in accordance with seafarer contracts.
• Process reimbursements, allowances, deductions, and overtime in the payroll system, ensuring compliance with company policies and contractual agreements.
• Ensure timely and accurate payment of balances, such as leave pay, medical leave pay, medical disbursements, and other allowances.

2.Cash to Master (CTM) and Allotments:

• Arrange monthly CTM and liaise with port agents for quotations and remittance coordination.
• Monitor CTM balances and perform month-end ship account closings.
• Verify allotment lists for accuracy and ensure timely transfer to designated beneficiaries.

3.Compliance and Confidentiality:

• Ensure payroll processes adhere to international labor standards (e.g., MLC 2006) and local statutory requirements.
• Submit CPF contributions promptly for Singaporean seafarers.
• Maintain strict confidentiality of payroll data and seafarer personal information.

4.Reporting and Analysis:

• Prepare monthly payroll analysis reports, highlighting trends, discrepancies, and recommendations for improvement.
• Perform month-end closings for vessel victualing accounts and provide detailed financial summaries as required.
• Collaborate on tax reporting and compliance, ensuring deductions and filings are accurate and timely.

5.Issue Resolution and Training:

• Address payroll-related inquiries and disputes from seafarers and their families, ensuring prompt and professional resolution.
• Provide onboarding training for Master on payroll processes, allotment procedures, and financial policies.

6.Coordination and Communication:

• Work closely with internal departments (e.g., Crew Operations, Accounting, HR) and external stakeholders (e.g., manning agencies, port agents) to ensure seamless payroll operations.
• Prepare necessary correspondence for internal and external parties, including Masters and Accounts departments.

7.System and Process Optimization:

• Monitor payroll systems for efficiency and accuracy, working with Crew manager and IT to implement updates and troubleshoot issues.
• Identify and implement process improvements to enhance payroll management with Crew manager..
• Explore automation opportunities to streamline payroll operations and reduce errors.

8. Audit and Risk Management:

• Support internal and external audits by providing necessary documentation and addressing queries.
• Monitor discrepancies and risks in payroll processes and implement corrective actions to prevent fraud or mismanagement.

9.Policy Development and Crisis Management:

• Contribute to the development and updating of payroll-related policies to reflect regulatory changes and operational needs.
• Establish contingency plans to ensure uninterrupted payroll processing during emergencies or system disruptions together with Crew manager.

Additional Duties:

• Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Manager or management.

Requirements:

• Minimum Diploma holder with 1-2 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

The Role

This position will be supporting the Treasury team for the assigned portfolio.

Job Responsibilities

• Responsible for a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance, as well as preparing treasury cash / loans reports and reconciliation.
• In charge of opening and maintenance of bank accounts, internet banking and other ad-hoc projects.
• Other Treasury responsibilities:
• timely and accurate settlement of day-to-day treasury transactions (for both internal and external counterparties) for Cash, Loan and Forex Verticals
• preparation of periodic management reports
• update Treasury SOP compliance and annual external audit
• verifying and processing of Treasury related payments
• ensure completeness in records maintained in Treasury Management System a contract role) to experience how its like working in tech industry.

Job Requirements

• Degree in Accountancy / Corporate Finance / Economics or its equivalent.
• At least 4 years of experience in treasury.
• Candidates with prior knowledge in SAP Treasury module will have an advantage.
• Meticulous and committed team player with excellent communication skills, has initiative and good work ethics.

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

Job Descriptions

1. To perform daily bookkeeping activities on account receivable and payable

2. Perform monthly account closing

3. Perform daily receipts reconciliation and ensure daily banking and sales collection are posted accurately and timely

4. Prepare monthly bank reconciliations

5. Perform Account Payable function such as preparation of payment

6. Perform HR related duty (e.g. Preparation of staff employment contracts, application of work passes & etc)

7. Collections of bills bi-weekly from outlets

8. Perform GST reconciliations

9. Assist the Finance Manager in performing financial analysis (e.g. balance sheet analysis, expense/budget variances, revenue/expense analysis and etc)

10. Support any other ad-hoc duties as assigned by Finance Manager

Skills and Competencies:

1. Minimum Diploma in Accounting or other disciplines

2. Preferably 3-5 years of related experiences in accounts (Fresh graduates are welcome to apply)

3. Proficient in Microsoft Office applications

4. Strong communication skills (both oral and written)

5. Able to work under pressure with tight deadlines

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Sales Channel Marketing Executive

Job Description:

• Support the Business Development Director in all aspects of the sales process in order to meet targets.
• Help to identify and recruit suitable reseller partners in the various regions.
• Develop and implement marketing strategies including a strong web and social media presence.
• Ensure that marketing, product and sales support material is accurate, up to date and suitable for regional customers.
• Contributing to the marketing strategy and creating new marketing materials as required
• Maintaining and developing relationships with existing customers and resellers via telephone calls and emails.
• Generate quality sales leads in the appropriate market sectors.
• Maintaining the CRM database and producing reports for senior management
• Conducting market research into competitors, competing products, potential customers and resellers
• Working together with other parts of the organization to identify any process improvements and improve standards, efficiency and profitability

Requirements:

• Preferably Diploma/Degree in Marketing/Business related, or relevant qualifications. Fresh graduates are welcomed to apply.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Summary

Serve as the overseer of all programmes in Active Ageing Centre (AAC) and Senior Care Centre (SCC). Develop quality standards in key programmes for Senior Services and ensure consistency of programme delivery. Work with key stakeholders and collaborators to provide quality programme for seniors.

Principal Accountabilities

1. Develop a set of core and elective senior centric programmes in AAC and SCC according to guidelines provided by MOH/ Agency for Integrated Care (AIC)
2. Implement core and elective programmes
3. Strategize plans to promote programmes to the seniors
4. Engage internal and external stakeholders to develop quality programmes that meet the physical, emotional and mental needs of seniors
5. Support outreach of AAC and SCC
6. Work closely with volunteer and community enagement lead to ensure alignment of programmes with Senior Services
7. Work with funding source in implementation of existing and new programmes and programmes on trial
8. Utilise data analystics to understand effectiveness of programmes across all services and perform regular programme evaluation.

Additional Responsibility

1. Attend to any other responsibilities and duties assigned by the reporting officer.

Customer Service Executive - Imports

· Prepare proper import shipping documentation and liaise with shipper, consignee, various authorities, shipping and overseas agents and execute the freight operations in a proper and efficient manner

· Review of customer enquiries for the company’s import freight and logistics business scopes

· Prepare quotations for customers (Nomination / Delivery - FCL / LCL)

· Perform proper clarifications and negotiations with customers on the proposals submitted

· Review of customer orders to ensure no difference in proposals/quotations offered and customer orders

· Liaise with various logistics appointed subcontractors and execute the supervision and management of related logistics services delivered in a proper and efficient manner

· Initiate proper disposition action for nonconforming services

· Perform necessary corrective and continual improvement actions and programs as directed by management

· Perform any other duties assigned as and when required

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

The Senior Executive, Facilities Management, plays a key role in ensuring the efficient and effective operation of all facilities and buildings managed by the company. This role involves overseeing the day-to-day operations, maintenance, safety, and improvement of the company’s physical assets. The Senior Executive will work closely with various internal teams, external contractors, and vendors to support business operations and ensure compliance with health and safety standards.

Roles and Responsibilities

Facility Operations Management

• Oversee daily operations of building systems, including HVAC, lighting, plumbing, and electrical systems
• Ensure facilities are well-maintained, functional, and safe, proactively identifying and resolving issues
• Coordinate and manage facility repairs, preventive maintenance schedules, and upgrades
• Monitor and ensure compliance with all relevant health, safety, and environmental regulations

Vendor and Contractor Management

• Manage relationships with third-party contractors, vendors, and service providers
• Negotiate service contracts and ensure that service level agreements (SLAs) are met
• Oversee contractor performance and address any issues related to service delivery

Budget and Cost Management

• Assist in developing and managing the facilities management budget, ensuring cost-effective solutions
• Monitor and track expenditures related to facility operations, maintenance, and improvements
• Identify opportunities for cost savings and operational efficiencies

Health and Safety Compliance

• Ensure all facilities comply with health and safety regulations, including fire safety, emergency evacuation plans, and risk assessments.
• Conduct routine safety audits and implement corrective actions where necessary

Sustainability and Enviromental Initiatives

• Promote energy-efficient and sustainable practices across facilities operations
• Implement energy-saving initiatives and monitor facility energy consumption

Reporting and Documentation

• Maintain accurate records of maintenance activities, budgets, and contractor agreements
• Prepare and present regular reports to management on facility performance, incidents, and budget status

Team Collaboration and Leadership

• Collaborate with other departments to address facilities needs and issues
• Provide leadership and guidance to junior staff, ensuring the team is aligned with company goals

Requirements

• Bachelor’s degree or Diploma in Facilities Management, Engineering, or a related field
• 3 - 5 years of experience in facilities management
• Experience in managing facilities maintenance, vendor relations, and budgeting
• Strong knowledge of building systems (HVAC, electrical, plumbing, etc.) and facilities maintenance
• Excellent project management skills, with the ability to manage multiple tasks and priorities
• Strong communication and interpersonal skills to interact with internal teams, contractors, and vendors
• Strong problem-solving and decision-making abilities
• Detail-oriented with a proactive approach to problem-solving
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Commitment to safety and compliance with regulations

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

ROLES & RESPONSIBILITIES:

• Foster a positive safety culture in the workplace, including off-site projects.
• Advocate for safety awareness and ensure that safety practices are embedded in daily operations.
• Encourage employee involvement in safety suggestions, safety committees, and hazard reporting.
• Organize and lead safety meetings to review risks and ensure compliance with safety protocols.
• Actively intervene in unsafe activities and operations to mitigate hazards and protect workers.
• Promote a culture of continuous improvement by identifying areas for safety enhancements and implementing best practices.
• Stay updated on changes in local, national, and international health, safety, and environmental regulations to ensure ongoing compliance.
• Liaise with regulatory bodies to ensure that the organization meets all legal requirements and avoids potential penalties.
• Develop, prepare, and maintain safety manuals that comply with safety regulatory standards, ensuring alignment with the company’s HSE policy and objectives.
• Maintain accurate records of safety activities, training sessions, audits, inspections, and incidents to ensure compliance with legal and regulatory requirements.
• Prepare regular safety performance reports for management, highlighting key metrics and areas for improvement.
• Ensure work sites maintain relevant certifications, such as ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety) and bizSAFE Star.
• Maintain and ensure the correct application of the Safety Management System (SMS) in line with internal, customer, and regulatory requirements.
• Ensure the proper implementation and regular update of safety management systems.
• Conduct regular reviews of the HSE Manual to ensure its effectiveness and adherence to company goals.
• Conduct internal audits and participate in the review of the Safety Management System.
• Prepare for management review meetings to assess the performance of the Safety Management System (SMS), recommend improvements, and ensure alignment with company goals.
• Investigate accidents, near misses, and unsafe activities, identifying root causes and recommending corrective actions.
• Support the investigation and reporting of accidents and incidents at work sites, ensuring timely and accurate documentation.
• Analyze safety data, such as accident reports, incident frequency rates, and near misses, to identify trends and take proactive measures to reduce risks.
• Use data to present recommendations for improving safety measures across the organization.
• Promote environmentally responsible practices, including waste reduction, energy conservation, and resource management, in line with ISO 14001 standards.
• Support site HSE teams in Business Continuity Planning (BCP) to minimize operational disruptions.
• Develop and maintain emergency response plans for various scenarios (fire, chemical spill, natural disaster, etc.), ensuring all employees are trained and prepared.
• Conduct regular drills to evaluate the readiness of staff and the effectiveness of emergency procedures.
• Ensure that all contractors and subcontractors comply with company safety policies and procedures.
• Review contractor safety plans and perform safety audits for external workers on-site.
• Perform regular site inspections for off-site projects, warehouses, and work locations, ensuring compliance with safety standards.

REQUIREMENTS:

• Registered Workplace Safety and Health Officer (WSHO) with MOM (Mandatory).
• Registered Fire Safety Manager (FSM) (preferred).
• Degree or Diploma in Environmental, Health, Safety, or a relevant field.
• Minimum of 5 years of relevant HSE experience, with knowledge of local statutory requirements and HSE standards, preferably within the aviation industry.
• Strong knowledge of Singapore’s environmental, occupational safety, and health regulations, including ISO 45001 and ISO 14001.
• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

DESIRED PROFILE

• Able to work independently and collaboratively within a team environment.
• Strong facilitation, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables, and a commitment to driving results.
• Disciplined and trustworthy when handling confidential information.
• Driven, self-motivated, and enjoys learning in a fast-paced environment.
• Flexible and adaptable to change, demonstrating resilience in dynamic situations.

Provide event logistic and secretariat support; assist in the planning and execution of events.

Key Responsibilities:

• Secretariat and admin support
• Source, evaluate and negotiate with third party vendors
• Manage registration to create a streamlined experience for invitees
• Manage flight and hotel bookings
• Manage transfer and transportation requirements
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors, manage registration desk and the onsite team

Dynamic Adaptation:

• Digital event setup and co-ordination
• General admin support for the team
• Team-bonding and/or activities organisation

Qualification:

• General University Degree or Polytechnic Diploma

Knowledge & Experience:

• 1-2 years’ of work or event management experience
• Candidates without experience will be considered
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

The Executive - Product Category supports in developing, implementing, monitoring, and evaluating marketing plans for multiple product ranges in the APAC region. This role aims to achieve sales objectives in the short to mid-term while ensuring product category growth and profitability. The executive will lead in driving the product category's targets, lead market insights, and manage the gated process of new product launches. They will serve as the central coordinator between various teams, including OHQ product planning, R&D, OHS sales, supply chain, and QA/RA/TCS, to drive product-related projects.

1. Strategic Marketing Support:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Work closely with local marketing managers, sales teams, and business partners to help execute brand activation plans, focusing on promotion, pricing, place, and product.

2. Market Research Assistance:

• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in compiling market insights, including market landscape analysis and share of market tracking.

3. Product Category Support:

• Assist in tracking product category targets such as market penetration and sales performance.
• Support the identification of new market opportunities by working with engineers, designers, suppliers, and customers.

4. New Product Development Support:

• Aid incoordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the implementation of new product launches to ensure timely market entry.

5. Cross-Functional Coordination:

• Serve as the central coordinator between the OHQ product planning team, R&D, OHS sales, supply chain, and QA/RA/TCS teams for product-related projects.
• Help ensure alignment across teams for cohesive product strategy execution.

6. Budget Management Assistance:

• Support theexecution of marketing plans within the approved budget to optimize resource allocation.

7. Collaboration and Implementation:

• Assist in executing new product launch activities in collaboration with OHQ, sales, supply chain management, and QA/RA/TCS teams.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Bachelor degree in business, marketing and/or engineering or equivalent professional qualification
• Academic working and thinking level
• Trained in some level of customer and market research and project management
• Independent self-starter with a strong sense of ownership
• Good knowledge of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in the English language, both written and verbal

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Metta Welfare Association (Metta)
Founded in 1992 by Venerable Chao Khun Fa Zhao BBM and formally established in 1994, Metta Welfare Association is a dedicated social service organization recognized by the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Singapore Hospice Council, and Singapore Disability Sports Council, Metta has earned the Singapore Quality Class (SQC) certification (2018) and the Charity Transparency Awards (CTA) (2019) for our commitment to quality and transparency.

Primary Responsibilities

Financial Management and Reporting

• Ensure full compliance with Charity Accounting Standards (CAS).
• Track monthly budgets, perform variance analysis, and ensure accurate financial reporting.
• Generate and consolidate monthly financial statements for all Centres.
• Prepare and present detailed management reports in PowerPoint for monthly meetings.

Audit and Compliance

• Oversee the preparation of audit documents and ensure timely submission of reports to relevant agencies.
• Facilitate the annual audit process, ensuring smooth execution.
• Conduct regular reviews and updates of ISO documentation and SOPs to align with current practices.
• Participate in ISO internal audits to maintain compliance standards.

Team Leadership and Process Oversight

• Lead and mentor team members, ensuring adherence to internal controls and accounting best practices.
• Review and manage the Fixed Assets register, coordinating physical asset checks.
• Verify and approve payments, petty cash claims, and bank reconciliations prepared by the Accounts team.

Accounts and Banking Operations

• Prepare monthly AR aging reports and coordinate follow-ups with Centre Managers.
• Liaise with banks and auditors to ensure seamless financial operations.
• Manage cheque signing processes and assist authorized signatories.
• Perform ad-hoc cash counts when required.

Additional Key Responsibilities

• Ensure effective month-end and year-end financial closing activities.
• Develop and monitor internal controls to safeguard the organization’s financial integrity.
• Drive continuous improvement initiatives in accounting practices and procedures.

Requirements

• Minimum 5 - 8 years of relevant working experience.
• Minimum Degree in Accounts, Finance, or equivalent.
• Excellent knowledge of Microsoft Excel.
• Familiarity with Dynamics Finance & Operations is preferred.
• Demonstrated ability to work both independently and as part of a multi-disciplinary team.
• High levels of integrity, professionalism, consistency, and discipline in task completion and time management.
• Strong communication and interpersonal skills.
• Detail-oriented, responsible, hardworking, and meticulous.

The Marcom Executive supports the Marcom Head of Department in the mall’s advertising, promotion and marketing with a focus in casual leasing licensing. He/she will be responsible for the performance of assigned duties, which will include the continuous improvement of Marcom revenue, overall footfall, and tenants’ sales performance at the mall.

Job Responsibilities

A. Casual Leasing

• Support the Marcom Manager in retail planning, including trade/tenant mix review and planning.
• Assist with enquiries for space, review and make necessary recommendations on casual leasing.
• Source and secure interests from suitable prospective licensees/tenants who fit into the desired tenant mix of the mall.
• Assist in negotiation of casual leasing terms for new licences and renewals, including licence fees, and review any variations.
• Prepare and track licence documentation and update marketing kits as directed by the manager.
• Operate various systems and tools for management of lease/licence, tenanats’sales, mall footfall, monitoring tenants’/ licensees’ sales
• Assist with data collection and analysis in relation to market research, revenue, sales performance and footfall.
• Work closely with the Centre Director and Head of Department to achieve optimum occupancy and revenue.
• Responsible for the upkeep of files and the orderly maintenance of tenancy and sales documents.

B. General Marcom Duties

• Propose concepts, plan, and execute A&P campaigns for the mall, including but not limited to both online and offline strategies.
• Work closely with partners to maximise promotions and A&P efforts to increase shopper footfall and tenant sales.
• Liaise and work closely with advertising agencies, media, tenants, contractors, and event companies to ensure the successful execution of projects and events.
• Conduct post-promotional campaign/event reviews and track budgets to assess the effectiveness of promotions and events.
• Manage enquiries and complaints from all external parties, including the public, government authorities, and tenants.
• Responsible for general administration works for Marcom Department, including preparation of reports and budgets.
• Act as the Duty Manager when assigned.
• Carry out any other duties and responsibilities as may be reasonably requested by your immediate supervisor or the Head of Department from time to time.

Requirements:

• Degree/ Diploma in Mass Communications, Marketing or a related field
• At least 2 years of proven marketing communications experience in the retail / mall industry.
• Creative, dynamic and resourceful with good media and relevant promotional partners’ contacts.
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics.
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines.
• Proficient in Microsoft Word, Excel & Powerpoint.
• Fast and independent with strong organizational skills.
• Self-motivated and able to work under pressure.
• Prepared to work long and irregular hours including weekends and holidays.
• Possess strong analytical skills for dissecting data and analysing sales performance within the mall.