About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Sales Channel Marketing Executive

Job Description:

• Support the Business Development Director in all aspects of the sales process in order to meet targets.
• Help to identify and recruit suitable reseller partners in the various regions.
• Develop and implement marketing strategies including a strong web and social media presence.
• Ensure that marketing, product and sales support material is accurate, up to date and suitable for regional customers.
• Contributing to the marketing strategy and creating new marketing materials as required
• Maintaining and developing relationships with existing customers and resellers via telephone calls and emails.
• Generate quality sales leads in the appropriate market sectors.
• Maintaining the CRM database and producing reports for senior management
• Conducting market research into competitors, competing products, potential customers and resellers
• Working together with other parts of the organization to identify any process improvements and improve standards, efficiency and profitability

Requirements:

• Preferably Diploma/Degree in Marketing/Business related, or relevant qualifications. Fresh graduates are welcomed to apply.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

ROLES & RESPONSIBILITIES:

• Foster a positive safety culture in the workplace, including off-site projects.
• Advocate for safety awareness and ensure that safety practices are embedded in daily operations.
• Encourage employee involvement in safety suggestions, safety committees, and hazard reporting.
• Organize and lead safety meetings to review risks and ensure compliance with safety protocols.
• Actively intervene in unsafe activities and operations to mitigate hazards and protect workers.
• Promote a culture of continuous improvement by identifying areas for safety enhancements and implementing best practices.
• Stay updated on changes in local, national, and international health, safety, and environmental regulations to ensure ongoing compliance.
• Liaise with regulatory bodies to ensure that the organization meets all legal requirements and avoids potential penalties.
• Develop, prepare, and maintain safety manuals that comply with safety regulatory standards, ensuring alignment with the company’s HSE policy and objectives.
• Maintain accurate records of safety activities, training sessions, audits, inspections, and incidents to ensure compliance with legal and regulatory requirements.
• Prepare regular safety performance reports for management, highlighting key metrics and areas for improvement.
• Ensure work sites maintain relevant certifications, such as ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety) and bizSAFE Star.
• Maintain and ensure the correct application of the Safety Management System (SMS) in line with internal, customer, and regulatory requirements.
• Ensure the proper implementation and regular update of safety management systems.
• Conduct regular reviews of the HSE Manual to ensure its effectiveness and adherence to company goals.
• Conduct internal audits and participate in the review of the Safety Management System.
• Prepare for management review meetings to assess the performance of the Safety Management System (SMS), recommend improvements, and ensure alignment with company goals.
• Investigate accidents, near misses, and unsafe activities, identifying root causes and recommending corrective actions.
• Support the investigation and reporting of accidents and incidents at work sites, ensuring timely and accurate documentation.
• Analyze safety data, such as accident reports, incident frequency rates, and near misses, to identify trends and take proactive measures to reduce risks.
• Use data to present recommendations for improving safety measures across the organization.
• Promote environmentally responsible practices, including waste reduction, energy conservation, and resource management, in line with ISO 14001 standards.
• Support site HSE teams in Business Continuity Planning (BCP) to minimize operational disruptions.
• Develop and maintain emergency response plans for various scenarios (fire, chemical spill, natural disaster, etc.), ensuring all employees are trained and prepared.
• Conduct regular drills to evaluate the readiness of staff and the effectiveness of emergency procedures.
• Ensure that all contractors and subcontractors comply with company safety policies and procedures.
• Review contractor safety plans and perform safety audits for external workers on-site.
• Perform regular site inspections for off-site projects, warehouses, and work locations, ensuring compliance with safety standards.

REQUIREMENTS:

• Registered Workplace Safety and Health Officer (WSHO) with MOM (Mandatory).
• Registered Fire Safety Manager (FSM) (preferred).
• Degree or Diploma in Environmental, Health, Safety, or a relevant field.
• Minimum of 5 years of relevant HSE experience, with knowledge of local statutory requirements and HSE standards, preferably within the aviation industry.
• Strong knowledge of Singapore’s environmental, occupational safety, and health regulations, including ISO 45001 and ISO 14001.
• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

DESIRED PROFILE

• Able to work independently and collaboratively within a team environment.
• Strong facilitation, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables, and a commitment to driving results.
• Disciplined and trustworthy when handling confidential information.
• Driven, self-motivated, and enjoys learning in a fast-paced environment.
• Flexible and adaptable to change, demonstrating resilience in dynamic situations.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Provide event logistic and secretariat support; assist in the planning and execution of events.

Key Responsibilities:

• Secretariat and admin support
• Source, evaluate and negotiate with third party vendors
• Manage registration to create a streamlined experience for invitees
• Manage flight and hotel bookings
• Manage transfer and transportation requirements
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors, manage registration desk and the onsite team

Dynamic Adaptation:

• Digital event setup and co-ordination
• General admin support for the team
• Team-bonding and/or activities organisation

Qualification:

• General University Degree or Polytechnic Diploma

Knowledge & Experience:

• 1-2 years’ of work or event management experience
• Candidates without experience will be considered
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

The Executive - Product Category supports in developing, implementing, monitoring, and evaluating marketing plans for multiple product ranges in the APAC region. This role aims to achieve sales objectives in the short to mid-term while ensuring product category growth and profitability. The executive will lead in driving the product category's targets, lead market insights, and manage the gated process of new product launches. They will serve as the central coordinator between various teams, including OHQ product planning, R&D, OHS sales, supply chain, and QA/RA/TCS, to drive product-related projects.

1. Strategic Marketing Support:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Work closely with local marketing managers, sales teams, and business partners to help execute brand activation plans, focusing on promotion, pricing, place, and product.

2. Market Research Assistance:

• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in compiling market insights, including market landscape analysis and share of market tracking.

3. Product Category Support:

• Assist in tracking product category targets such as market penetration and sales performance.
• Support the identification of new market opportunities by working with engineers, designers, suppliers, and customers.

4. New Product Development Support:

• Aid incoordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the implementation of new product launches to ensure timely market entry.

5. Cross-Functional Coordination:

• Serve as the central coordinator between the OHQ product planning team, R&D, OHS sales, supply chain, and QA/RA/TCS teams for product-related projects.
• Help ensure alignment across teams for cohesive product strategy execution.

6. Budget Management Assistance:

• Support theexecution of marketing plans within the approved budget to optimize resource allocation.

7. Collaboration and Implementation:

• Assist in executing new product launch activities in collaboration with OHQ, sales, supply chain management, and QA/RA/TCS teams.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Bachelor degree in business, marketing and/or engineering or equivalent professional qualification
• Academic working and thinking level
• Trained in some level of customer and market research and project management
• Independent self-starter with a strong sense of ownership
• Good knowledge of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in the English language, both written and verbal

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

Customer Service Executive - Imports

· Prepare proper import shipping documentation and liaise with shipper, consignee, various authorities, shipping and overseas agents and execute the freight operations in a proper and efficient manner

· Review of customer enquiries for the company’s import freight and logistics business scopes

· Prepare quotations for customers (Nomination / Delivery - FCL / LCL)

· Perform proper clarifications and negotiations with customers on the proposals submitted

· Review of customer orders to ensure no difference in proposals/quotations offered and customer orders

· Liaise with various logistics appointed subcontractors and execute the supervision and management of related logistics services delivered in a proper and efficient manner

· Initiate proper disposition action for nonconforming services

· Perform necessary corrective and continual improvement actions and programs as directed by management

· Perform any other duties assigned as and when required

The Marcom Executive supports the Marcom Head of Department in the mall’s advertising, promotion and marketing with a focus in casual leasing licensing. He/she will be responsible for the performance of assigned duties, which will include the continuous improvement of Marcom revenue, overall footfall, and tenants’ sales performance at the mall.

Job Responsibilities

A. Casual Leasing

• Support the Marcom Manager in retail planning, including trade/tenant mix review and planning.
• Assist with enquiries for space, review and make necessary recommendations on casual leasing.
• Source and secure interests from suitable prospective licensees/tenants who fit into the desired tenant mix of the mall.
• Assist in negotiation of casual leasing terms for new licences and renewals, including licence fees, and review any variations.
• Prepare and track licence documentation and update marketing kits as directed by the manager.
• Operate various systems and tools for management of lease/licence, tenanats’sales, mall footfall, monitoring tenants’/ licensees’ sales
• Assist with data collection and analysis in relation to market research, revenue, sales performance and footfall.
• Work closely with the Centre Director and Head of Department to achieve optimum occupancy and revenue.
• Responsible for the upkeep of files and the orderly maintenance of tenancy and sales documents.

B. General Marcom Duties

• Propose concepts, plan, and execute A&P campaigns for the mall, including but not limited to both online and offline strategies.
• Work closely with partners to maximise promotions and A&P efforts to increase shopper footfall and tenant sales.
• Liaise and work closely with advertising agencies, media, tenants, contractors, and event companies to ensure the successful execution of projects and events.
• Conduct post-promotional campaign/event reviews and track budgets to assess the effectiveness of promotions and events.
• Manage enquiries and complaints from all external parties, including the public, government authorities, and tenants.
• Responsible for general administration works for Marcom Department, including preparation of reports and budgets.
• Act as the Duty Manager when assigned.
• Carry out any other duties and responsibilities as may be reasonably requested by your immediate supervisor or the Head of Department from time to time.

Requirements:

• Degree/ Diploma in Mass Communications, Marketing or a related field
• At least 2 years of proven marketing communications experience in the retail / mall industry.
• Creative, dynamic and resourceful with good media and relevant promotional partners’ contacts.
• A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics.
• Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines.
• Proficient in Microsoft Word, Excel & Powerpoint.
• Fast and independent with strong organizational skills.
• Self-motivated and able to work under pressure.
• Prepared to work long and irregular hours including weekends and holidays.
• Possess strong analytical skills for dissecting data and analysing sales performance within the mall.

Employee on boarding and off boarding

- Maintain and update employee data

- Process tax clearance IR8A, IR21

- Process government claims includes NS claims, childcare, maternity, paternity

- Oversee work pass application, renewal and cancellation includes work permit, S.pass, E pass, Dependent pass

- Training and development

- Process daily worker payroll

- Employee Insurance

- Recruitment filtering process and advertisement

- MYE application

- Other ad-hoc duties assigned

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

ImaqineLab transforms businesses to achieve record-breaking scalability through imaqinative strategies, innovative productivity, and new technology. We are unafraid to be bold, adventurous, and open in the verticals and industries we are in. With our astute tactics and vision, we bring success to businesses and clients we've supported.

Let ImaqineLab bring your business beyond your imaqination.

Working Venue - Pasir Panjang

Responsiblities

The ideal candidate is a playmaker that can run a campaign with just an idea - they are able to conceptualise a seeded idea and explore various marketing opportunities. Ideating innovative marketing strategies and bringing possibilities into fruition is their passion. They are a self-starter, intuitive, creative, yet organised. They identify, diagnose, and fill gaps swiftly and rationally.

• Experience in Digital Marketing, Campaign/Social Media marketing, Brand management and/or PR.
• Develop marketing plans, prepare proposals and decks.
• Develop strategic marketing initiatives and activities.
• Strategise and manage social media accounts.
• Strategise, optimise, and manage ads (Google, YouTube, Social Media, TikTok).
• Manage KOLs for various campaigns.
• Client and community management via events, workshops, and seminar.
• Experience in digital marketing and content management.
• Evaluate performance and provide recommendations to improve Campaign performance.
• Conduct market research to identify marketing opportunities.
• Manage simultaneous projects from a variety of verticals.
• Write and proofread effective copies.
• Design basic marketing assets.
• Other ad-hoc tasks.

Requirements

• Highly organised and astute.
• Excellent time management.
• Strong analytical skills.
• Good educational background.
• Excellent written and communication skill.
• Highly proficient in English.
• Experience in media buying is preferred.

Preferred Experiences

• Experienced content creator (esp. video content).
• Possess an eye for video content and production.
• Advertising/media agency experience.

Responsibilities include:

-Assist in daily operations

-Ensure that the workplace is properly maintained and clean -

-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in food industry

· Must be able to work night shift and split shift

·· Must be able to work extra hours or weekend if needed

Job Responsibilities

1. Product registration: including preparation of registration dossier, design of performance evaluation study and manage execution and communication with CRO (clinical research organization).
2. Be the subject matter expert on medical devices laws and regulations for product registration in company’s regions of interest.
3. Interface the communication with regulatory agencies, e.g. Health Science Authority, Medical Device Authority, Food and Drug Administration, track the progress of product registration, and resolve problems raised by reviewers during the review process.
4. Involve in the process of product testing, clinical verification, data collection and relevant tracking.
5. Submit to agencies scientific special projects on behalf of the company.
6. Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies.
7. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
8. Any other ad-hoc duties or projects as required by the management team.

Job Qualifications:

1. A bachelor's degree in Life Sciences, Pharmacy, Biotechnology or a related field
2. Systematically project management, good planning, execution and timely communication. Good presentation skills.
3. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.
4. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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About the role

Here at fit · bloc, we’re always on the go — join our marketing team and hit the ground running! Gain an in-depth knowledge of who we are, what we do, and how we shape our identity as one #fitblocfam. We’re on the lookout for creative and detail-oriented team players with an eye for design and great communication skills, who can thrive in our dynamic, fast-paced environment.

Key Responsibilities

We are looking for a Creative Executive with a passion for visual design and marketing. As part of the marketing team, your key responsibility includes:

• Conceptualise and design visually appealing and brand-consistent marketing materials for online and offline touch-points
• Create on-brand graphics, illustrations, visual elements and marketing content for group brands
• Collaborate with cross-functional teams to understand project requirements and objectives, ensuring alignment with brand guidelines and messaging.
• Adapt and optimise designs for various communication platforms
• Maintains familiarity with customer demographics and develops an appropriate look and feel for all collaterals
• Handle any additional duties or projects assigned by senior management
• Maintains projects files and archives

The position is a dual role which entails a customer service aspect.

The scope of work includes:

• Familiarising with daily operations to understand the brand and audience better
• Front desk responsibilities, including welcoming and engaging our guests during the check-in process
• Providing support to our clients regarding membership queries, bookings, and retail purchases
• Ensuring the upkeep of cleanliness within the gym

Qualifications

• Diploma in visual communications-related course and higher
• 2 years of graphic design or digital marketing experience will be ideal
• Basic design sense, proficiency in design tools and social media platforms (eg. Instagram, Facebook, LinkedIn, TikTok)
• Proficiency in basic Adobe Creative suite (Photoshop, Illustrator), expertise in video editing (Premiere Pro and Aftereffects) is a plus
• Excellent communication skills
• Experience in Graphic Design or Visual Communications role
• Possess initiative to learn, pick up necessary skill sets and come up with great ideas!

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities:

• Coordinate the documentation, review, and uploading of videos/media files into the SP Video Content Management System (VCMS) by closely collaborating with academic staff.

• Maintain and oversee the cataloguing and archiving of video content, ensuring easy retrieval and adherence to institutional guidelines and processes.

• Replace existing video-based Teaching and Learning content in online lessons and SCORM packages with VCMS-hosted media within the Learning Management System (LMS).

• Collaborate with stakeholders to review and discuss revisions during the video replacement process.

• Ensure proper functionality of VCMS-hosted media in online lessons after media replacement and updates.

Requirements:

• Proficiency in software such as Microsoft Office (Outlook, PowerPoint & Excel).

• Basic experience in Media Production and/or Graphic Design.

• Ability to work independently as well as part of a team.

Additional Information:

• If shortlisted, candidates will be notified within 30 days after the application deadline.

• Successful candidates may be offered a contract of up to 11.5 months, subjected to requirements by academic schools.

Job Overview

We are seeking a Sales Executive / Account Executive / Business Development Executive who is a strategic thinker to drive business growth and can adapt quickly in a startup environment. The selected candidate will be responsible for expanding our franchisee network and strategic partnerships to accelerate our growth in Singapore and Southeast Asia.

Responsibilities

• Proactively identify, evaluate, and expand new franchisee and strategic partnership opportunities.
• Prepare and present business development reports to senior management.
• Negotiate business terms with potential franchisees and partners to maximize mutual benefits.
• Manage and optimize partnership relations to ensure alignment with the company's strategic goals.
• Collaborate regularly with internal teams, including marketing, product development, and operations, to support the successful implementation of partnership projects.

Requirements

• Diploma in any field
• At least 2 years of experience in sales / business development
• Experience in the Food & Beverage (F&B) sector, particularly in franchise management and strategic partnerships are a greatest advantage
• Strong commercial acumen to achieve the company’s target.
• Strong business network and connections in Singapore.
• Excellent sales and negotiation skills, capable of strategic dialogues with various partners.
• Prior commercial sales experience in closing large and complex agreements is preferred.
• Ability to thrive in a fast-paced startup culture and work effectively in a multitasking environment.

Job Highlights

• Outstanding career development opportunities
• Exciting and challenging role in a fast-paced industry dealing mainly with commodities
• Good learning and growing environment

Responsibilities

You will play an important role to:

• Provide administrative support to the trading department.
• Prepare and execute commercial contracts, shipping and relevant documents.
• Ensure the organisation’s contracts and documents are accurate and well maintained in a systematic database.
• Monitor, manage and provide summary reports on the status and performance of commercial trades.
• Collaborate with internal and external teams to ensure smooth and efficient trade settlements, documentation, and compliance with regulatory requirements.
• Assist in ad hoc projects as assigned

Requirements

• Candidates with a Business Diploma with at least 2 years’ work experience in the edible oils industry (palm oil industry preferred).
• Meticulous, diligent and professional.
• Good writing and verbal communication skills
• Proficient in Microsoft office applications, including Words and Excel

We regret that only shortlisted candidates will be notified. Thank you for applying.

Job Summary: PROCUREMENT COORDINATOR/EXECUTIVE

The Procurement Coordinator/Executive is responsible for participating in routine sourcing and purchasing activities to obtain the materials, equipment and services to deliver on projects involving ships, rigs and/or conversions.

Key Responsibilities:

• Assist in process of Procure-to Pay, generate, validate and maintain change of SAP Purchase Order according to business needs
• Liaising with the Procurement Centers worldwide to maintain and update local master data regarding regional/global frame contracts to be used
• Imputing and maintaining data in procurement related tools and applications
• Develop and recommend specific sourcing scenarios on the basis of spend analysis findings, extensive knowledge of the relevant supply markets and consolidated business requirements
• Assess and measure potential risks' exposures (supply, financial, image/reputation) and establish contingency plans to prevent and/or mitigate their impacts accordingly to risk management strategies defined by Procurement functions
• Support Procurement Manager to determine price forecasts for budget cycles
• Monitor customer (internal) and vendor (external) compliance with procurement Principles & Practices within the assigned category group(s)
• Negotiates and reviews long-term contracts with suppliers to ensure optimum cost and reliable supply
• To source and on-board potential new suppliers where required, and to follow correct procedures and documentation when engaging suppliers
• Ensure that all assigned supplier contracts are up to date and electronic and paper copies are stored appropriately

Qualifications:

• Bachelor’s degree in disciplines such as economics, engineering, business administration, supply chain management., or a related field; MBA preferred.
• Candidates with marketing experience in Lithium Battery industry will have an advantage.
• Proven experience in Purchase, preferably in the battery or materials industry.
• Strong understanding of lithium battery technologies and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Fluent in communication, both oral and written (English/Chinese)
• Welcome Singaporean & PR apply.

Job Summary: PROCUREMENT COORDINATOR/EXECUTIVE

The Procurement Coordinator/Executive is responsible for participating in routine sourcing and purchasing activities to obtain the materials, equipment and services to deliver on projects involving ships, rigs and/or conversions.

Key Responsibilities:

• Assist in process of Procure-to Pay, generate, validate and maintain change of SAP Purchase Order according to business needs
• Liaisingwith the Procurement Centers worldwide to maintain and update local master data regarding regional/global frame contracts to be used
• Imputing and maintaining data in procurement related tools and applications
• Develop and recommend specific sourcing scenarios on the basis of spend analysis findings, extensive knowledge of the relevant supply markets and consolidated business requirements
• Assess and measure potential risks' exposures (supply, financial, image/reputation) and establish contingency plans to prevent and/or mitigate their impacts accordingly to risk management strategies defined by Procurement functions
• Support Procurement Manager to determine price forecasts for budget cycles
• Monitor customer (internal) and vendor (external) compliance with procurement Principles & Practices within the assigned category group(s)
• Negotiates and reviews long-term contracts with suppliers to ensure optimum cost and reliable supply
• To source and on-board potential new suppliers where required, and to follow correct procedures and documentation when engaging suppliers
• Ensure that all assigned supplier contracts are up to date and electronic and paper copies are stored appropriately

Qualifications:

• Bachelor’s degree in disciplines such as economics, engineering, business administration, supply chain management.,or a related field; MBA preferred.
• Candidates with marketing experience in Lithium Battery industry will have an advantage.
• Proven experience in Purchase, preferably in the battery or materials industry.
• Strong understanding of lithium battery technologies and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Fluent in communication, both oral and written (English/Chinese)
• Welcome Singaporean & PR apply.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams