PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

Requirements:

• Well-versed in hospitality operations with minimally 2 years of Hospitality/F&B experience in a supervisory role
• Meticulous and well-organised
• Well-groomed and possesses good communication skills
• Passionate about service, able to maintain high standards of service quality

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager, Fund Accounting based in our Vistra, Singapore office. This is a full-time and permanent position reporting to the Associate Director, Fund Accounting.

Key responsibilities:

• Be the primary client service contact for assigned portfolio. Monitor and respond promptly to client requests. Strengthen client relationships.
• Main point of contact on a day-to-day basis for operational matters and critical issues that need to be addressed before work get disseminated to the other team member
• Reviewing financial statements, management accounts and accounting packages
• Proficient in drafting wordings for disclosure wordings for IFRS/US GAAP accounting conventions
• Reviewing Capital Account Statements and Net Asset Values
• Reading/understanding Fund documents like Subscription documents, partnership agreements, and shareholder agreements for existing/new fund and explaining the key terms to team members
• Reviewing capital call and distribution notices
• Preparing/Reviewing waterfall and equalization workings
• Coordinating and dealing with Fund investors on meeting investor’s specific reporting requirements
• Reviewing investor requests and any ad hoc requests from client.
• Working closely with other teams (i.e. Cash Management, Investor Services and Corporate Secretarial) to ensure overall operations are running smoothly.
• Providing formal/informal training to staff on both accounting and private equity/industry aspects
• Undertake management and general administration and other special projects as assigned by the Management.

Key requirements:

• Degree in Accountancy (CPA/ACCA/ACA) or Finance or equivalent.
• 7 – 8 years of accounting / auditing experience with at least 4 years in Private Equity Fund industry, part of which must have been in management or supervisory capacity.
• Sound knowledge of Singapore FRS/IFRS and US GAAP.
• Solid understanding of operational functions including Fund Structures, Fund Accounting, Equalisations, Calls/Distributions and Waterfall models.
• Effective client relations, teamworking and management skills.
• Time management and multi-tasking.
• Analytical, independent and resourceful.
• Familiarity with Investran accounting system and experience in process improvement will be viewed favourably.
• Strong working knowledge of MS Excel and MS Word.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

Senior/ Finance Executive, Procurement

Duration: 1 Year Contract

Location: Changi

We are seeking a detail-oriented Procurement Specialist with accounting background to join our team. The ideal candidate should be proficient in using the accounting system (SAP) to transact the procurement activities (e.g. create Purchase Order (PO), perform Goods Receipt Note (GRN)

This role is essential in ensuring smooth procure-to-pay operations, ensuring compliance with company policies, and maintaining accurate accounting records.

Procurement Operations:

• Create and manage Purchase Orders (PO) in SAP based on approved procurement requests.
• Perform Goods Receipt Note (GRN) in SAP based on approved requests, ensuring that goods and
  services are received in accordance with POs.
• Collaborate with internal departments to ensure timely and accurate procurement activities.
• Collaborate with internal departments to resolve discrepancies between POs, deliveries, and
  invoices.
• Ensure compliance with procurement policies, financial regulations, and internal controls.
• Maintain accurate records of purchase orders, contracts, and related documentation in SAP.
• Work closely with the finance team to reconcile procurement-related transactions, ensuring
  accurate booking of costs in a timely manner.
• Prepare procurement reports and provide insights on the available data.
• Assist with internal and external audits related to procurement process.
• Any assigned ad-hoc tasks.

Requirements

• Candidate must possess a Diploma or equivalent professional qualification in Business, Accounting, Finance, or a related field with 3-4 years of relevant business/finance experience, preferably in a MNC environment.
• Proficient in the use of SAP (accounting software) and Microsoft Excel. Candidates with experience using SAP will be preferred.
• Independent worker with excellent problem-solving skills.
• Highly organised and excellent ability to track progress and ensure timely completion of tasks.
• Detail-oriented with a high degree of accuracy.
• Strong communication and interpersonal skills.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/apply/10231

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Integrated Marketing Manager, Product Marketing

Moomoo SG is on the lookout for a dynamic Product Marketing Manager to join the Integrated Marketing Team to contribute to the rapid expansion of our business in Singapore. As the Product Marketing Manager, you will play a pivotal role in planning and executing product go-to-market campaigns, and be the locally-based product marketing expert to be consulted on the product go-to-market strategies, product positioning and messaging for Moomoo SG's retail investment products.

This role requires both high level of collaboration across functions and good understanding of a wide variety of investment products. You must be a team player and are comfortable working closely with cross-functional teams including branding & PR, growth, lifecycle marketing, content marketing and product management. You also understand from the customer's perspective what they want and how they think when investing, and you are able to translate their needs to strategic plans and collaborate with other teams to implement. The ideal candidate will have good knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies, or is personally a savvy trader or investor who understands the investment mentality in Singapore.

Responsibilities

1. Product GTM Campaigns:
1. Lead go-to-market plan for key product launches. Plan and execute integrated promotions/campaigns to drive product growth through the omni-channel strategies, including external channels such advertising, KOL, online & offline events, PR and owned channels such as official website, SEO, eDM, in-app community and social media.
2. Product Positioning and Messaging:
1. Identify target audience and develop compelling core messaging and positioning through thorough market research and competitive analysis.
3. Marketing Collateral Development:
1. Collaborate with design teams to create impactful marketing materials, including key visuals, product videos, landing pages, one-pagers, and webinar/event content.
4. Product Operation
1. Work closely with the operation team. Be consulted on the evergreen product operation to ensure strategies are aligned and localised for Singapore market.
5. Outbound Communication:
1. Support communication to sales team and clients, educating them about our product offerings and benefits.
6. Inbound Communication:
1. Collect feedback from customers, review and ideate, and communicate insights to the product team for continuous product improvement.
7. Data Analytics:
1. Monitor marketing and business metrics in collaboration with the data science team. Adjust overall marketing strategies based on data analytics.

Please note that only short-listed candidates will be contacted.

Requirements

• Passionate about a career in marketing in the fintech space.
• Bachelor's degree or above.
• Minimum 5 years of experience in marketing & growth, preferably in the fintech/tech/finance industry.
• Experience in independently managing marketing campaigns, capable of leading projects across teams and reporting up.
• Experience in collaborating with cross-functional teams, including branding & PR, growth, content, product management, lifecycle marketing, data analytics and sales.
• Good understanding or knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies. Understand the investment mentality in Singapore.
• Excellent presentation, written, and verbal communication skills.
• Strong proficiency in English (both written and verbal) and Mandarin (verbal). This role requires frequent communication with mandarin-speaking stakeholders.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Location: Novena
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Description & Requirements

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards
• Recognised Degree in Civil Engineering or its equivalent
• Minimum 10 years' construction experience in project/site management in construction industry
• Must have working experiences in site construction management.
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Project Manager - 12-months Contract - Singapore

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and growth.
• A dynamic, unique work environment with a collaborative culture.
• The chance to work on impactful projects that drive organizational change.

Job Summary:
We are seeking a highly skilled and experienced Project Manager with a solid Information Technology (IT) technical background to lead, manage, and drive complex, large-scale, enterprise-level projects. The ideal candidate will have a proven track record in project management, vendor management, and stakeholder communication, and be capable of successfully managing multiple priorities in a fast-paced environment. You will be responsible for ensuring that projects are delivered on time, within scope, and on budget while maintaining strong relationships with key stakeholders, including senior and C-level executives.

Key Responsibilities:

• Lead and manage end-to-end delivery of large-scale, complex IT projects, from planning and execution to completion, ensuring adherence to scope, schedule, and budget.
• Collaborate with cross-functional teams to define project objectives, timelines, and deliverables, and ensure alignment with organizational goals.
• Manage and monitor project budgets, timelines, and resources, taking corrective action when necessary to avoid delays or cost overruns.
• Effectively manage relationships with external vendors, ensuring performance and service delivery are in line with contractual agreements.
• Build and foster strong working relationships with key internal and external stakeholders, including senior and C-level executives, to manage expectations, drive buy-in, and secure necessary project resources and support.
• Deliver clear, concise, and regular project status updates to stakeholders, highlighting risks, issues, and mitigation plans.
• Develop and implement project plans, including scope, schedule, and resource allocation, in alignment with business and technical requirements.
• Navigate and thrive in a fast-paced environment, adapting to changing priorities and resolving issues in real-time.
• Lead risk management and issue resolution efforts, proactively identifying potential problems and developing strategies to mitigate impact.
• Ensure compliance with internal processes, standards, and best practices for project management, IT governance, and quality assurance.
• Maintain a strong focus on continuous improvement, implementing lessons learned from previous projects to improve future outcomes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent experience).
• 5+ years of project management experience, with a focus on IT projects (enterprise-level, large-scale).
• Strong technical background with a solid understanding of IT systems, infrastructure, and software development processes.
• Proven ability to drive complex projects from initiation through to delivery, including managing multiple stakeholders, both internal and external.
• Experience with vendor management, ensuring alignment with project goals and timely, high-quality deliverables.
• Ability to effectively manage expectations and communicate complex technical concepts to non-technical stakeholders, especially senior and C-level executives.
• Strong problem-solving and decision-making skills, with the ability to identify risks and implement mitigation strategies.
• Exceptional communication skills, both written and verbal, with the ability to present to and engage senior leadership.
• Ability to thrive under pressure and handle multiple tasks and changing priorities in a fast-paced environment.
• PMP, Agile, or other relevant certifications preferred.
• Experience with project management tools (e.g., JIRA, MS Project, Trello, or similar) and methodologies (e.g., Agile, Waterfall, Scrum).

Job Purpose:

To lead, educate/train and oversee technical teams, ensuring the successful planning , implementation, and completion of projects. This role involves coordination with various stakeholders, managing resources, providing technical expertise, and ensuring that projects align with organizational goals. The technical manager is responsible for maintaining high standards of technical performance, meeting project deadlines, and contributing to the overall success of the organization technical initiatives.

Duties include:

• Supervise the whole MTS operations in MCS to contribute for SL department objectives (budget and new opportunities).
• Safety and effective operation of the laboratory in science park office.
• Continuous awareness campaign of SL for the future opportunities.
• Promote the collaboration with every kind organization.
• SEA Market research and transmit the information especially related with circular economy to share within the company.
• Grasp the needs in the market and feed back to R&D team in Japan HQ.
• Act as a liaison to SL department of Japan HQ.
• Maintain and enhance the relationship with the customers to contribute the vertical start-up of the new capacity.
• Train the national staffs and develop the local talents.
• Appropriate appraisal to the local staff.
• Support to MCS operation and company event.
• Report and communicate with supervisors and HQ (Japan). Possess strong understanding on the internal workflow and communication channel of HQ (Japan) in order to takeover existing customer and build up of new customer network within short period of time.
• Other duties as and when assigned by the General Manager and/or top management.

Requirement

• Bachelor or master degree in a relevant technical field such as engineering for polymers or related discipline.
• 5-7 years technical expertise in specific technical domain relevant to the role.
• 5 years’ experience in handling EVOH.
• Able to run various type of packaging machines.
• Proven experience in project management.
• Strong problem solving skill to address technical challenges and make informed decisions.
• Effective communication skills to convey technical concepts to both technical and non technical stakeholders.
• Ability to align technical initiatives with organizational goals and contribute overall business strategy.
• Identifying and managing technical risks associated with projects.
• Ability to adapt to changing technologies and industry trends, ensuring the team remains at the forefront of innovation.
• Knowledge of and commitment to maintaining high quality standards in technical deliverables.
• Strong collaboration skills to work effectively with cross functional teams, including non-technical department.
• Regulatory compliance.
• Understanding of quality assurance.
• Awareness of industry specific standards regulations, and compliance requirements relevant to the technical domain.

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

Job Description

• Responsible for fixed assets management, controls and reporting
• Responsible for the expense reimbursement and payment requisition
• Monitor expense account and expense trend analysis
• Assist in preparation of expense budgeting for the Bank, review the actual performance versus budget, perform monthly cost variance analysis and provide recommendations
• Participate in procurement process, preparation of various procurement reports and documents in an accurate and timely manner
• Other ad-hoc tasks and project assigned

Requirements

1. A recognized university degree in Accountancy, Business Administration or relevant professional qualifications
2. Minimum 3 years of experience in Fixed Assets Management / Cost Management / Management Reporting role in financial services industry
3. Detail-oriented, analytical, able to work independently
4. Possess good communication, interpersonal relationship and negotiation skills
5. Strong command of Excel ad Access will be an added advantage
6. Proficiency in Chinese is essential as incumbent is required to write and understand documents in Chinese.

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ServiceNow, is seeking an experienced Communications professional to support and drive an integrated communications approach across the APAC sub-region of Asia (primary focus Singapore) with close integration to the Global Communications, Asia Sales and Marketing teams. The role will have responsibility across all areas of the modern-day communications mix including the creation and execution of thought leadership content campaigns that are executed through media engagement, customer references and advocacy, analyst/influencer relations and social media (paid and organic) programs.

This is a rare opportunity to really create, own and drive a truly integrated program, where your efforts and results will directly impact the growth and success of the business and you’ll be rewarded for doing so.

The role sits within the Global Communications team, reporting into the Senior Director Communications APAC, will work closely with the wider APAC Communications team and have a significant profile within the Asia Sales and Marketing teams. From time to time the Communications Manager will support on wider APAC and Global initiatives. The ideal candidate will be a storyteller, have a strong B2B tech background and experience in either or both agency and in-house communications environments and working knowledge of media, social and customer programs frameworks.

What you get to do in this role:

• Establish a local storytelling engine for the Asia sub-region, supporting brand awareness efforts
• Develop and execute integrated PR campaigns that tell the ServiceNow story in a compelling, digital way—accessible to consumers and businesses, and highlighting customers, partners and influencers
• Work closely with business units to identify and exploit trends that expand ServiceNow’s leadership
• Drive the PR, Social and Voice of Customer agencies that the support Asia business (primary focus Singapore)
• Research, identify and pitch innovative stories through multiple channels and work with stakeholders to take this out to the market
• Cultivate and engage relevant influencers to be evangelists.
• Help support and drive the partner engagement model
• Support ServiceNow’s annual user conference, Knowledge, and other regional events (World Forum, Summits, Executive Circles, F1) as needed

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Salary : $3500 - $4,000 + Commission
• Working days : Monday - Friday 930am - 630pm
• Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description:

We are looking for a dynamic and experienced Club Restaurant Manager to oversee the daily operations of our premium Chinese cuisine restaurant and recreation club.

The ideal candidate will have a strong background in F&B and club management, exceptional leadership skills, and a passion for delivering top-tier customer experiences.

Work Location: 5-minute walk from Clarke Quay MRT station

Start Date: February 2025

Responsibilities:

a) Operational Management

• Oversee daily operations to ensure the restaurant and club run efficiently and smoothly.
• Maintain high standards of cleanliness, hygiene, and safety across all areas.
• Manage inventory and procurement to ensure quality and cost efficiency.
• Implement and monitor standard operating procedures (SOPs) to enhance operational performance.

b) Staff Management

• Recruit, train, and manage staff, including servers, chefs, and front-of-house personnel.
• Develop and manage work schedules to ensure adequate staffing during all operating hours.
• Conduct regular performance evaluations, provide feedback, and implement staff development programs.
• Foster a positive and collaborative work environment.

c) Customer Service

• Ensure exceptional service quality to meet and exceed customer expectations.
• Address customer complaints and feedback promptly, taking proactive measures to improve satisfaction.
• Build strong relationships with customers, especially VIP members, by understanding and catering to their preferences.

d) Marketing and Sales

• Collaborate with the marketing team to develop promotional campaigns and events to attract patrons.
• Drive membership sales and retain existing members through engaging programs and personalized service.

e) Financial Oversight

• Monitor and manage budgets to maintain financial health and profitability.
• Analyze financial data and operational reports to identify areas for improvement.
• Work with the management team to set and achieve revenue and expense targets.

f) Menu and Event Planning

• Collaborate with the Head Chef to curate menus that align with customer preferences and seasonal trends.
• Organize and manage events such as private dining, corporate functions, and themed promotions.

Requirements:

• Minimum 5 years of experience in restaurant or club management.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Familiarity with inventory control, cost management, and financial analysis.
• Proven ability to deliver exceptional customer service in a high-end dining or club setting.
• Proficiency in English; fluency in Mandarin is an advantage to liaise with Chinese-speaking clients.
• Outgoing personality, proactive attitude, and ability to multitask in a fast-paced environment.

What We Offer:

• A supportive and vibrant work environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• High-end working environment with exclusive clientele.

职位描述:
我们正在寻找一名勤动而经验丰富的会所餐厅经理，给予高级中餐和休闲会所日常操作进行总规。

理想岗位人选应具备饮食和会所管理背景，优秀的领导才能，并且热心于提供优质的客户体验。

工作地点：从Clarke Quay MRT 站仅需步行5分钟

雇佣类型： 全职

开始时间： 2025年 2月

职责：

a) 操作管理

• 维持餐厅和会所的日常操作，确保高效而清晰地运行。
• 维持全面的清洁、卫生和安全标准。
• 管理库存和采购，以确保质量和成本效率。
• 实施并监督操作标准流程（SOP），以提高操作性能。

b) 员工管理

• 招聘、培训并管理员工，包括服务员、主廚和前台员工。
• 制定并管理工作日程，以确保在所有营业时段具备充足的人才配置。
• 实施常规的性能评估，提供反馈并实施员工发展计划。
• 鼓励一个积极合作的工作环境。

c) 客户服务

• 确保提供出色的服务质量，以满足并超过客户期望。
• 尽快解决客户抗诉和反馈，以提高满意度。
• 与客户，尤其是重要VIP会员保持良好关系，解识并满足他们的假望和假想。

d) 营销和销售

• 与营销团队协作，制定推广活动，以吸引客人充实。
• 通过优惠项目和个性化服务，促进会员销售和保留现有会员。

e) 财务监督

• 监督和管理预算，以保持财务健康和盈利能力。
• 分析财务数据和操作报告，以查询改善方案。
• 与管理团队作为一体，制定和完成收入和支出目标。

f) 菜单和活动计划

• 与主廚协作，设计菜单，以实现客户假望和旅途日期。
• 组织和管理私人情趣编译，公司会议和举办举进步活动。

任职详细：

• 至少担任5年以上的餐厅和会所管理经验。
• 成熟的领导才能和团队管理技巧。
• 优秀的沟通能力和问题分析技巧。
• 熟练库存控制、成本管理和财务分析。
• 在专业餐饮或会所环境中，提供出色客户服务之胜。
• 精通英语；精通普通语优先，以满足中文聊天客户交流需求。
• 外向性格，积极态度，能在快节奏环境中处理多重任务。

我们提供:

• 薪酬和奖励。
• 提供职业成长和生涯拖展。
• 高级和独一无二的工作环境和出色应用现场。

Accounts Manager

Salary range: $5000 to $7000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Manage full set of accounts for the business and Japan holding company’s needs
• Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly reporting of financial and management reports, as well as prepare financial reports for Japan HQ
• Review consolidation package done by subsidiary companies and report to Japan HQ
• Support communication with Japan HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting required by Japan holding company
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Liaise with HR regarding verification of payroll and CPF matters
• Liaise with respective business units to understand financial information needs in order to work out efficient and effective solutions
• Any ad-hoc duties as assigned

Requirements

• Min 5 years of hands-on experience in full set of accounts is required
• Min Bachelor’s Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)
• IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
• Experience in managing team(s)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279