Vault Dragon. We believe there is a better way to deliver healthcare in Asia

We are a Singapore-based company that believes there is a better way to deliver healthcare in Asia. Together, our passionate and multicultural team aims to transform the regional digital healthcare space to an integrated, seamless and efficient healthcare ecosystem. Backed by prominent venture capitalists in the region we hope to achieve our simple vision. We want to build Asia’s Google Maps for Healthcare Data.

We want to reshape the digital healthcare space by improving facilitation of data flow between the healthcare sector and biomedical sector, and also shifting the patient journey paradigm from a provider-centric model to a more patient-centered system of delivery.

Our solutions are trusted by healthcare providers and payers in Singapore, China, Indonesia, Taiwan, Thailand and Cambodia.

Based on our success in these six markets, we are confident that our solution will be relevant and in demand in other countries within the region as well. We are currently finalising expansion plans into Malaysia, Vietnam and Brunei.

We are expanding. Join us as we create Asia’s Google maps for healthcare data and are looking for as Junior Software Project Manager

We are seeking a talented and dynamic Software Project Manager with 2 years of experience to join our growing team. The ideal candidate will have a strong background in managing IT projects, ensuring successful delivery within scope, schedule, and budget. This role involves collaborating with cross-functional teams, understanding healthcare industry standards, and leading projects that contribute to the advancement of healthcare technology. Extremely bright and ambitious fresh graduates from Singapore Universities may also be considered.

Our Product Suite

Our healthcare solutions are trusted by more than 650 healthcare providers most of them using our platform to manage and run their clinics and health centres. We have also digitised more than 1.2 million or 1,200,000 unique patient records and are the first vertically integrated medical record company in Asia, offering end-to-end medical record solutions for doctors. From electronic record archival to case note annotation, to a state-of-the-art multi branch Clinic Management Solution, Vault Dragon offers it all.

• Our clinic and healthcare partners trust us with their digital healthcare delivery needs. Our state-of-the-art suite of software makes it effortless to run clinics of all shapes and sizes.
• Vault Dragon’s award-winning digital solutions empower healthcare providers to improve healthcare and make clinic administration and management a cakewalk.
• The company’s key offerings include Electronic Medical Record (EMR) System/ Hospital Information System (HIS) /Electronic Health Record (EHR) system called DragonHub , Personal Health Record (PHR) system called DragonCare and Healthcare Data Solutions.
• Our passionate tech experts continually keep Vault Dragon products upgraded and evolved to the times. We are excited to make you a part of our journey to build the largest digital healthcare ecosystem of its kind in the region.

What we offer you

Apart from a challenging and past paced startup environment that fuels and accelerates your ambitions as you help Vault Dragon move to the next level, you will also be well rewarded with a decent compensation package as well as a stake in our growth. You will be working very closely with our CEO and CPO for the following responsibilities:

Responsibilities

Project Planning and Execution, Project Documentation

Develop comprehensive project plans, including scope, schedule,

Coordinate with stakeholders to define project objectives, requirements, and deliverables.

Monitor project progress, identify potential risks, and implement mitigation strategies.

Manage project communication and documentation

Client Interaction:

Communicate regularly with clients to provide updates, gather feedback, and ensure project alignment with client expectations.

Address client concerns and proactively manage expectations throughout the project lifecycle.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

2 years of experience in software project management, preferably in the IT industry.

Knowledge of project management methodologies (e.g., Agile, Scrum).

Strong organisational and leadership skills.

Ability to analyse complex problems and make informed decisions.

Ability to draw workflow diagrams using Miro board or any such tools

Experience with project management tools such as Jira, Asana, or Trello.

Good Stakeholder Management, Communication and expectation management skills

Salary, Perks and Benefits

• Medical Benefits allowance
• Laptop allowance
• Flexible hours

Application Method

Please forward your resume to [email protected]

Responsibilities:

• Oversee QA & QC documentation for company ISO standards, including certificates, calibration, test results, inspection requests, non-compliance reports, and site instructions/observations.
• Review material quality on-site to ensure compliance with project specifications.
• Supervise the implementation of procedures and coordinate with departments for quality checks.
• Assist staff in understanding quality standards and compliance with quality manuals and procedures.
• Collaborate with departments and contractors to maintain system quality.
• Monitor project activities and analyze processes to ensure compliance with quality requirements.
• Manage work methods and stay informed about quality assurance standards.
• Ensure continuous application of quality assurance processes and recommend corrective actions.
• Able to work in an Indonesian shipyard environment.

Requirements:

• Diploma/ Deg in Engineering
• Min 5 years in Manufacturing/ fabrication and construction of bespoke renewable energy assets.
• Certified or Strong Knowledge in quality standard.
• Willing to be based in Batam.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

Role Description:

Mid-career individuals from any qualification level can applyWe are seeking a dynamic Sales and Operations Manager to oversee and enhance the sales and operational activities within our wholesale motor vehicles business. This role will play a critical part in driving revenue growth, optimizing operational efficiency, and ensuring exceptional customer satisfaction.

Specific Responsibilities

Individual to be involved in:

1. Overseeing day-to-day operational activities involves managing the intricate logistics of vehicle inventory, transportation, and quality control to ensure that operations run smoothly, efficiently, and in compliance with relevant regulations. Gain comprehensive understanding of the motor vehicles being sold, including specifications, features, pricing, and available inventory.

2.Lead and motivate the sales team to meet and exceed sales goals, providing guidance, support, and training as needed. Track and evaluate the sales team's performance against key performance indicators (KPIs), such as sales targets, conversion rates, and customer satisfaction ratings

3.Cultivate strong relationships with key clients, dealerships, and other stakeholders in the motor vehicle industry. understanding their needs and preferences to deliver tailored solutions and maintain. Establishing trust and rapport with customers can lead to repeat business, referrals, and long-term partnerships.

4.Conduct thorough market research and analysis to understand the demand for different types of motor vehicles, prevailing trends, competitor strategies, and customer preferences. Develop and implement strategic sales plans to achieve revenue targets and expand market share in the wholesale motor vehicles sector.

5.Continuously evaluate and optimize operational processes to enhance efficiency, reduce costs, and improve overall productivity. Encourage cross-functional collaboration and employee involvement in identifying process improvement opportunities.

Competencies:

1.Operational Oversight

2.Sales Team Management

3.Client Relationship Management

4.Sales Strategy Development

5.Process Improvement

Duration of Traineeships: 6 months

Approved Training Allowance: Mature Mid-Career Individuals - $3800

Responsibilities for Administrative Manager

• Provide standard clerical duties as assigned, including faxing, copying, mailing, and communicating with clients
• Organise meeting schedules for various departments
• Respond to incoming communications, such as phone calls and emails
• Assist in filtering and forwarding communications to proper individuals and departments
• Create written and typed reports, including memos and business letters
• Help organize small to large-scale events and provide ongoing assistance during events
• Assist in handling of human resources activities, including payroll and personnel databases
• Monitoring, coordinating, and scheduling related to suppliers, vehicle workshops, and other third-party provider.
• Tabulating, summarising, and monitoring data related to Vehicle Maintenance Cost.
• Assist the operations manager in creating the employee's work schedules and assigning their daily tasks
• Assist in the recruitment process by coordinating interviews and onboarding processes.
• Maintain employee records and ensure compliance with HR policies.

Job Requirement

• Proficiency in English

• Exemplary planning and time management skills

• Ability to stay calm and on-task in high-stress situations

• Strong knowledge of today’s office technology, and computer software including MS Office

• Ability to multitask and prioritize daily workload

• High level verbal and written communication skills

• Discretion with personal and confidential information

• experience as an Office Administrator is a plus point

• Minimum Degree holders

Job Summary

• 5.5-day work week (Monday to Saturday)
• Working hours: Mon to Fri: 7.30 am to 4.30 pm
• Working hours: Saturday: 7.30 am to 1.00 pm
• Location: 10 Kaki Bukit Road 1, KB Industrial Building #01-25 Singapore 416175

If interested, please forward a copy of your resume.

We regret that only shortlisted candidates will be notified

• The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
• Train employees and evaluate their performances.
• Create strategies to ensure that sales targets are met.
• Prepare reports on sales.
• Create and maintain relationships with clients.
• Liaise with other branches to share strategies.

Reporting to:

Managing Director

Job Overview:

As a Audio Visual Project Manager you will be responsible:

Responsibilities:

· Generate functional line drawing for audio, video, control, and communication systems

· Extensive knowledge of signal flow for audio, video, control, and networking.

· Work closely with installation team for installation.

· Proactively assist & manage change orders and processing.

· Effectively coordinate with client and project team to ensure system is install accordingly to designed system on project details on site

· Continuous education on design practices and new product knowledge

· Attend sales meetings and job walks

· Possess strong communication skills and the ability to learn new technologies quickly.

· Be successful in building relationships with clients and possess a strong customer service attitude. Feel interested, confidence, and creditability in the solutions being presented.

· Assist the installation team with the design and development of high-end audio-visual collaboration solutions unitizing the latest control system, video conferencing, unified communications, and video streaming solutions.

· Respond to sales team/clients for system designs, and schematics.

· Working knowledge and design experience with Unified Communications systems as well as video streaming and video conferencing solutions are required.

· Seek opportunities to propose value-added solutions across company’s required timescale.

· Remain actively involved with client through the project lifecycle

· Maintain up to the minute knowledge of products and solutions in the Audio-visual marketplace.

· Proactively update Audio Visual, Sales and Management team on latest solutions.

· Develop and maintain positive relationship with manufacturers

· Involve System configuration, Testing & Commissioning of company solutions.

· Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

· Any Ad-hoc job assigned by the company.

Professional Skills & Personal Capabilities:

· Experience with technical sales and installation procedures for colleges, universities, corporate, enterprises, and government customers.

· Knowledge of current technology and trends in the audio-visual field.

· Minimum of 3 years’ experience within the audio-visual industry

· Minimum of 1 years’ experience in engineering & design

· Ability to communicate effectively with clients and co-workers.

· Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.

Education

· Any educational level with strong AV or AVL experience and knowledge. Diploma and Bachelor Degree in the related field are preferred.

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

• Delegate responsibilities and supervise business operations.
• Resolve conflicts or complaints from customers and employees.
• Analyze information and processes and develop more effective or efficient processes and strategies.
• Establish and achieve business and profit objectives.
• Generate reports and present information to upper-level managers or other parties.

Job Description:

• Sourcing & purchasing of material/ equipment
• Liaise with vendors and monitoring of purchase order schedule
• Use of Purchase system with Microsoft Navision
• Reconcile vendors’ DO with PO
• Perform other purchasing duties as assigned

Requirements:

• Min ‘O’ Level or equivalent
• At least 1 to 2 years of relevant experience is required
• Computer knowledge of Microsoft words, Excel and Email
• Experience with Microsoft Navision would be an advantage
• but not necessary, otherwise willing to learn new software
• Good coordination and communication skills

Other info:

• Near to MRT
• 5 days work week, 0830 to 1800hrs
• Medical
• Only Singaporean may apply

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

NTUC Health is one of the largest community health and eldercare providers in Singapore. Through our Active Ageing Centres, we engage the seniors within the clusters and support them by reaching out to understand their needs, curating programmes that cater to the needs of active seniors, and befriending isolated and vulnerable seniors.

As a Cluster Manager, you lead and manage a cluster of Active Ageing Centres (AAC). You will work closely with the cluster's respective centre-in-charge (CICs) and other internal stakeholders to develop, improve and implement plans to achieve long-term objectives. Additionally, you will work closely with Quality Management to ensure operations comply with the policies and practices of NTUC Health.

You are also responsible for guiding the CICs to ensure the overall smooth operation of the AACs and establish close partnerships with the regional health system (RHS, healthcare cluster) and community partners.

Client Satisfaction

• Ensure the responsible AACs practice NTUC-Health Care and Service philosophies
• Using observations made at the centres, input from clients and other stakeholders, and knowledge of the market to identify and help each centre capitalize on priorities and ensure a satisfactory client experience
• Assist in strategizing inter-clusters/cross-agencies/disciplines collaborations where necessary
• Review and propose enhanced services through value-adding processes (e.g. projects, events, external partnerships) and partner with both internal and external stakeholders to ensure successful implementations
• Evaluate the customer journey in awareness (referrals), onboarding, centre experience, and customer engagement to improve the customer experience

People Management and Development

• Conduct regular mentoring, coaching, and consulting sessions with CICs to help them resolve issues at work (i.e. operational, quality management, managing of staff) and accomplish the centre's objectives
• Work shoulder to shoulder with the teams to create a culture of the centre of excellence. Induct new centre managers/supervisors, and provide support for CIC to develop and grow with best practices
• Conduct appraisal and evaluate performance fairly and constructively. Guide and work with CIC to handle complex cases when required.
• Formulate a training plan for CICs to upgrade their competencies and skill sets aligned with the organizational directives
• Create and manage a workforce resource plan for headcount budgeting, succession planning, and career progression
• Manage the centre recruitment process: interviewing, assessing, and selecting suitable candidates based on centre requirements, organizational goals, and values

Ensure Quality Service and Smooth Operations

• Together with other Cluster Managers, enforce Standard Operating Procedures (SOP) and work processes for the centre based on funders (e.g. MOH / AIC) guidelines and service model requirements in centre facilities, clients' activities and programs and safety
• Ensure the centres meet funders' KPI and audit requirements, including accurate and on-time external and internal reporting
• Ensure the overall smooth operations of AACs within the allocated budget
• Evaluate, identify gaps, and provide solutions for improvement in clusters' centres' operations and maximizing resources
• Keep abreast of trends and changes in the eldercare industry to stay competitive and up to date with the centres' service offerings.
• Assist in introducing and implementing new services, programmes, equipment, initiatives, and systems
• Conduct case discussions with CICs on cases with high complexity or clients' complaints.
• Ensure incident reports are reviewed, conduct Root Cause Analysis (RCA), and escalate to the relevant internal partners (e.g. HR and RO, if required)
• Ensure coverage of the CIC's role at the centre in their absence temporarily, when needed (i.e. in emergencies or long periods of leave) May require to perform additional duties as requested

• Degree in Business Management / Psychology / Gerontology or other relevant fields
• Candidates with Diploma with relevant working experience will be considered
• At least 3 to 5 years experience in leadership and management
• Proficiency in digital skills Good collaborative and stakeholder management skills
• Good problem solving and planning skills
• Proficient in Google Suite Applications
• Able to motivate peers and team members
• Service mindset, genuine interest to engage our seniors in the community
• Possess good interpersonal and communication skills
• Pleasant, proactive and highly accountable for the work assigned
• Data-driven decision-making; able to collect data based on the organization's KPIs and transform that data into actionable insights
• Team player with strong internal and external customer focus

Advantageous skills:

• Experience in running operations or Active Ageing Centres would be an advantage.
• Ability to converse in local languages

Job Highlights

• Excellent Exposure to new technologies & cutting-edge businesses
• Opportunity for Management Development Programme
• World-class certification and training

Job Description:

1. Prospecting new customers and attend to inbound enquiries from new customers.
2. Maintain an up-to-date Account Plan for each account.
3. Discover and scope value-creation (or sales) opportunities within the account
4. Expand scope of services to new departments or organizations in your assigned accounts.
5. Ensure CRM is up to date with Account information
6. Provide timely progress report to your direct superior through account plan reviews
7. Meet pipeline targets (size, speed and efficiency)
8. Be proficient in TAS or ABS sales process (training will be provided)
9. Manage & maximize digital engagement with major accounts with assistance from Marketing team.
10. Ensure and achieve high customer satisfaction levels from your Major Accounts

A successful Account Manager should:

1. Possess Mechanical CAD industry knowledge and sound IT background (preferable)
2. Be proficient in using Microsoft Office suite of tools
3. Have high proficiency in language – particularly English

Roles & Responsibilities

Take charge of all coordination work on site and be responsible to manage project coordinators relating to civil/ structural/ architectural and E&M.

Qualification requirements;

· Minimum 8 years of engineering experience.

· Recognized Engineering Degree, and at least 7 years of experience in managing Civil & Structural, Architectural and/or E&M Building Services works of similar scale and complexity.

· Able to hold and take charge of coordination meetings across design teams.

· Strong in communication between cross-functional teams.

Job Responsibilities
• Monitor, review, consolidate, and analysis of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to developing seasonal category strategies and assortment plans designed by Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand’s level.
• Achieving the key performance metrics for a product category(s).
• Plan and monitor purchase align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category(s).
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.
• Any other ad-hoc tasks or projects as assigned

Requirement
• Candidate must possess at least a Diploma or Degree in Retail/Fashion/Business or its equivalent
• Minimum 5 years' experience in a similar capacity and managerial position, preferably in retail operations and merchandising.
• Team player with good interpersonal skills, leadership skills, and strong business acumen

• Preferably with Apparels or Footwear background and experienced in handling sizing.
• Strong analytical skills and comprehensive understanding of retail math
• Well-versed in Microsoft Excel
• Able to work in a fast pace and multi-tasking environment
• Immediate or short notice preferred

Business Development Manager (Media Sales)

The Business Development Manager will be in charge of increasing the company's revenue by expertly discovering new and untapped leads and relationships predominantly, but not limited to, the healthcare industry. This person is responsible for generating new sales leads, negotiating client contracts, and forecasting sales revenue. He or she must be self-motivated, goal-oriented, and commission-driven, as well as have strong sales and marketing skills.

Responsibilities and Duties

• Manage our existing sales pipeline as well as the development of new business opportunities.
• Take the lead in creating new business proposals and presentations that generate and nurture opportunities and partnerships.
• Analyze new-venture integration to develop strategies and positions.
• Drive marketing partnerships with new and existing clients, pitch marketing promotion ideas, and deliver successful partnership campaigns that are aligned with the business goals.
• Keep up-to-date with industry trends to keep our clients ahead of the digital and social curve.
• Strong understanding of media and advertising sales,, as well as prior experience pitching for and winning campaigns.

Qualifications/Skills:

• No minimum educational qualifications.
• A minimum of four years of direct experience working for a media, advertiser, agency, ad tech, or social media platform is required.
• Excellent verbal communication skills; effectively communicate with internal stakeholders at all organizational levels, vendors, and team members.
• Proven track record of success in B2B sales and negotiation.
• Demonstrated ability to plan and manage resources.
• Experience with project management and adaptability: Ability to re-prioritize while working in a fast-paced environment, while maintaining attention to detail, establishing priorities, and meeting deadlines.
• Must be a positive, hardworking and self-motivated person.
• Experience in the healthcare industry is a huge plus.

· Lead the sales team to achieve sales targets and manage customer experience.

· Foster and develop relationships with both existing and new customers.

· Present and submit a weekly sales report.

· Develop a business sales and marketing strategy.

· Have a good understanding of the business's products or services and be able to advise others about them.

· Develop and maintain good relationships with key customers to increase revenue.

· Carry out sales forecasts and analyses, presenting findings to senior management or the board of directors.

· Seek ways to improve the way the business operates.

Job Overview

We are looking for Junior Product Manager to help support and build our growing product offerings. You will manage the delivery of new product features and enhancement to our payment data APIs, with the focus on optimizing processes and bringing customer delight.

As Junior Product Manager, you will be given plenty of both guidance and growth opportunities to develop as a product professional. The ideal candidate should be analytical while still open-minded to creative solutions, and independent/self-driven while also being open the feedback and collaboration.

Job Scope

• Lead and deliver projects, work closely with various internal and external stakeholders to establish project plans, risk management plans, project milestones and deliverables.
• Define project resources, performance reviews and post implementation evaluations
• Manage the integration of various components of the project for delivery of product features
• Work cohesively with team members to ensure that all tasks and deliverables are completed according to schedule.

Experience Requirements

• Possess minimum 3 years of working experience in delivering agile projects (planning, execution and team management) in the context of Software Development
• Experience with practically minded Agile software development and software engineering best practices
• Experience with working in FinTech industry an advantage
• Excellent knowledge of Scrum techniques and artefacts (such as definition of done, user stories, automated testing, backlog refinement)
• Proficient in using a variety of agile delivery tools e.g. JIRA, Confluence.
• Outstanding written and verbal communication skills, organizational and leadership talents, communication skills, systems thinking, and customer focus

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Responsibilities:

• Ensuring the continued well-being of the Department and staff.
• Maintaining and improving the profitability of the Department.
• Reviewing client sales enquiries/orders and amendments
• Approving purchase orders.
• Ensuring proper execution of sales orders.
• Raising nonconformance report for nonconformances found during sales order execution
• Raising and approving corrective/preventive actions.
• Identify training needs of staff (on yearly basis).
• Ensure after sales services are properly carried out and reported
• Be responsible for identification, evaluation and periodical review of Sales performance and Customer Satisfaction status.

Requirement:

• Preferably possess tertiary education.
• 5 years’ experience in the Sales and Marketing field or its related activities.
• Should have been trained in sales / marketing management, customer servicing and relevant area of ISO 9001 system procedures.

· Overseeing daily business operations.

· Training low-level managers and staffs.

· Improving revenue.

· Evaluating performance and productivity.

· Streamline business processes

· Drive business development.

. Exploring new businesses and negotiation of contract.

· Monitor financial performance, set budget and controlled expenses to provide financial stability.

· Ensuring deliver of quality meeting with cost effectiveness.

· Reviewing safety protocols

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.

• Manage Contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.

• Interface and Coordinate with Engineering supporting construction activities.

• Assist in developing and implementing corporate construction policies that support project construction.

• Oversee the effective management of project activities to assure timely delivery and low wastage.

• Manage and lead a group of engineers

• Co-ordination with other departments on issues affecting project works.

• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc

• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.

• Select, guide and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.

• Allocate Capital and Human Resources to maximize productivity.

• Other Ad-hoc Duties required to carry out

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Title : Manager HR & Admin

Job Type : Permanent

Job Location : East Singapore

Key Skills : HR Generalist

Job Scope:

We are looking for Manager HR & Admin to oversee all Human Resources & Admin functions of our company. The successful candidate will work closely with the leadership team to ensure that the employees are supported, motivated, and aligned with the company's goals and values.

Job Responsibilities:

· Provides insights, advice and execution of HR strategy, recruitment and induction, salary planning, payroll, performance management, promotions, training requirements and all human resource related activities.

· Responsible for the overall execution of recruitment activities in the organization and work with senior management and hiring manager to plan, manage and conduct timely and effective recruitment for multiple departments.

· Employee Relations: Provide guidance and support to employees and managers regarding HR policies, performance management, conflict resolution, and employee development

· Compensation and Benefits: Oversee compensation and benefits programs, including salary structures, bonuses, health and wellness benefits, and other employee perks.

· Training and Development: Identify training and development needs and create programs to enhance employee skills and knowledge.

· Legal Compliance: Ensure compliance with employment laws and regulations. -Keeps abreast with new employment laws by attending professional association meetings and /or through reading and advice management accordingly.

· HR Administration: Oversee HR administrative tasks, such as employee record management, payroll processing, and benefits administration.

· Employee Engagement: Foster a positive and inclusive workplace culture by organizing employee engagement activities and events.

· Responsible for HR reporting and compiles statistical reports and information as well as conducts new employee induction and exit interviews.

· Any other tasks assigned by the Management as and when required.

Job Requirements:

· Degree/Diploma in relevant discipline.

· Proven experience as HR Manager or in a senior HR role.

· In-depth knowledge of HR best practices, employment laws, and regulations. Relevant experience in talent acquisition, employee development, and performance management.

· Strong interpersonal and communication skills.

· Excellent problem-solving and conflict resolution abilities.

· Knowledge of compensation and benefits administration.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspxor https://bit.ly/expeditejobappl

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Responsibilities:

• Gain a deep understanding of customers' business and strategic requirements.
• Influence customers' plans and budgets by providing valuable insights and recommendations.
• Design innovative solutions that meet customer requirements while considering competition, profitability, and feasibility.
• Influence key decision-makers and stakeholders involved in the customer's decision-making process.
• Effectively communicate the value and benefits of our products and solutions.
• Establish and nurture trust-based relationships with customers, our organization, and relevant vendors.
• Drive lead generation initiatives and successfully convert leads into valuable opportunities.
• Develop and execute solution strategies to drive business growth and market success.
• Continuously monitor industry trends and market dynamics to stay ahead of the competition.
• Collaborate with cross-functional teams to ensure seamless execution and delivery of solutions.
• Provide strategic, guidance and support to internal teams and stakeholders.
• Prepare and present comprehensive reports and updates to senior management.

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 4 years of relevant sales experience in the IT industry

To execute and manage our BIM Placement Services. The candidate must be willing to work in a challenging, fast-paced environment with an out-of-the-box approach, proactive, result-oriented and able to meet various deadlines and reporting requirements. The ideal candidate should have the ability to coordinate smartly with the clients for the placement.

The candidate should be familiar with Singapore AEC (Architecture, Engineering & Construction) industry especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

Responsibilities

• Manage the complete process of hiring candidates by contacting employers, receiving vacancies information, offering shortlisted candidates, managing the interviews, managing the issuance of appointment letters, and following up with employed candidates for monitoring requirements and other feedbacks.
• Ensure continued employment status of placements for a specific period.
• Keep close contact with important clients and keep on increasing personal contact with effective clients.
• Supervise Placement staff and deploy them to their respective sites.
• Understand the database of the candidates and clients.
• Manage the BIM Staffs and monitor their achievements for any future increment.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.
• Diploma/Degree Holder with min 7 years of BIM Placement in the AEC industry.
• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.
• Proficiency knowledge in Microsoft Office and Excel.
• Highly sales-driven and confident self-motivated.
• Proactive and able to work independently.
• Practice integrity and high dedication.
• Excellent interpersonal, communication, and presentation skills.

Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Requirements and skills

• Degree Holder
• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects