Responsibilities:

• Responsible for smooth and efficient running of the daily operations.
• Enforcing standards and safeguarding the integrity of the company.
• Drive sales through operational execution.
• Responding to feedback and customer complaints.
• Achieve profitability through exercising cost control.
• Maintaining high standards of quality control and restaurant hygiene.
• Train and develop staff.
• Managing staff and providing feedback.
• Role model the standards of performance, appearance and behaviour at all times.
• Responsible for team motivating and forging a performance driven team.
• Manpower planning
• Responsible for monthly Inventory submission.
• Collection of customer feedback.
• Ensuring sufficient stocks for daily operations.
• Responsible for cash bank-in.
• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).
• Energetic, able to work in a fast-paced environment.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player

• Responsible for the collation and analysis of financials and initiatives of hotels/property
• Involved in portfolio reporting, budgeting, forecasting and asset management plans
• Handle marketing strategies to optimise income and realise the highest value of the company's assets
• Assist in the preparation of quarterly and year-end asset reports and maintaining of financial variance analysis reports
• Work with external valuers for our assets annual valuation exercise
• Work closely with external consultants and internal teams across various functions to conduct due diligence to evaluate potential investments.
• Ad-hoc duties as assigned

Requirements

• Degree in Real Estate, Building, Business, Finance or its equivalent
• At least 3 years of relevant experience in real estate asset management and investment.
• Location: Town area
• Salary: Up to $10,000

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Company Overview

4Fingers is a premier Quick Service Restaurant (QSR) renowned for our signature crispy fried chicken, committed to serving high-quality, delicious meals in a fast-paced setting. We are committed to exceptional customer service and innovative menu offerings; we aim to delight our customers and exceed their expectations at every visit.

Job Descriptions:

• To source and evaluate suppliers based on price, quality, reliability, and delivery speed.
• Negotiate contracts, terms, and pricing with suppliers to achieve cost savings and favourable terms.
• Conduct market research to stay informed about industry trends, supplier offerings, and pricing fluctuations.
• Coordinate with internal stakeholders to understand procurement needs and requirements.
• Process purchase orders and ensure timely delivery of goods to meet operational demands.
• Monitor inventory levels and manage inventory control to optimize stock levels and minimize wastage.
• Maintain accurate records of procurement activities, contracts, and supplier information.
• Resolve any issues or disputes with suppliers regarding quality, delivery, or invoicing.
• Ensure compliance with company policies, procurement procedures, and regulatory.
• Provide administrative support such as handling correspondence, assisting with data entry and generating reports.

Requirements:

• Bachelor’s degree in business administration, Supply Chain Management or equivalent
• Min 1 -2 years of relevant experience.
• Experience in procurement, sourcing, or supply chain management, preferably in the F&B industry.
• Ability to build and maintain relationship with suppliers.
• Possess good communication and interpersonal skills.
• Proficiency in Microsoft Office suite
• Detail-oriented with a focus on accuracy and quality.
• Ability to work independently and collaboratively in a fast-paced environment.

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

Job Description & Requirements

• Involve in sales & project coordination for IT system / Security system (system training will be provided to understand what kind of solutions we are providing)
• Identify, understand and propose suitable solutions to meet customer’s needs and requirements. (training will be provided)
• Attend to sales enquiries, sales support
• Visit customers at their work place/office with business development manager or director
• Liaise with clients, vendors and team members to coordinate for on going projects
• Email communication skill
• Other ad-hoc duties as assigned

Requirements:

• Degree or equivalent.
• Good communication, presentation and negotiation skills.
• Independent, energetic, customer driven and self-motivated.
• Min 2 years experience

Key Responsibilities:

· Develop and lead the workflow and workplace digital transformation roadmap to support the business strategic plan and operations.

· Develop and implement methodologies to identify needs and opportunities to improve the workflow and workplace effectiveness and efficiencies across the organisation.

· Design and document the workflow solution, ensuring the solution design meets requirements, compliance and security standards.

· Develop user training materials and conduct user training sessions to ensure end-users are proficient in utilizing the solution application/tool.

· Manage the organization's Information Technology Policy

· Address user information technology requests and resolve issues to solve root causes to improve work efficiencies and effectiveness.

Required Skills

To be successful in this role, he/she should have:

· Bachelor’s degree in Information Technology related field

· Minimum 5 years of reelvant work experience

· Able to think strategically and implement operationally

· Ability to understand business and translate that into action plans, policies and processes

· Know how to measure success

· Strong project management skills

· Strong change management skills

· Entrepreneurial in getting problems solved

· Exceptional verbal and written communication skills.

· Strong knowledge of Office 365 tools (eg. PowerAutomate, SharePoint, Teams) and experience in the management and administration of the tools.

· Solid working knowledge of current security protocols and threats

· Ability to formulate IT related policies and procedures

· Experience in process methodologies (Lean, Six Sigma, TQM, etc) will be advantageous

· Project Management (PMP) will be advantageous

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/Waterfall project development life cycle.
• Strong project management skills to manage projects with challenging timeline, changing requirements
• Strong stakeholder management skills to manage external dependencies, business users and management to report blockers and progress, and able to articulate clearly the project status
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications or any other Microsoft technologies
• Familiarity with governance, audit in enterprise IT environments.
• Working experience in government environment
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.

• Experience in Cloud – AWS and Azure.

• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

Roles & Responsibilities

1. Role Description

The Sales Manager develops and implements sales strategies, manage customer relationships and negotiate contracts with clients and suppliers. He/she also analyses market trends, identifies business opportunities, and collaborates with other departments to ensure efficient operations and customer satisfaction.

2. Specific Responsibilities

Individual to be involved in:

1. Developing and implementing strategic sales plans.

2. Identifying and pursuing new business opportunities

3. Analyse sales data and market trends.

4. Prospecting and acquiring new wholesale accounts

5. Monitoring sales performance, track key metrics and generate reports.

3. Competencies

1. Deep understanding of the wholesale furnishing industry, including knowledge of different types of furnishings, materials, trends, and styles.

2. Strong verbal and communication skills to interact effectively with clients, colleagues and stakeholders at all levels.

3. Build and lead a sales team, providing guidance, motivation and support to achieve sales targets and objectives.

4. Duration of Attachment Offered

6 months

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

Company Description

Our client is one of the renowned retail brand with a global presence, they are now recruiting a Finance manager (1 year contract) to be part of their regional team here in Singapore due to system and process improvements project.

Role Description

As a Finance Manager, you are responsible for month end/year end financial closing and reporting for assigned markets within SEA region. You will be working closely with country and global finance stakeholders to drive process improvements as well as act as a SAP superuser to ensure system optimisation. On top of that, you will also tasked to guide and train the finance team.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• At least 8-10 years of experience in Accounting, ideally with exposure in retail/FMCG/F&B
• Experienced in SAP S4 HANA
• Ability to work in fast pace environment and deal with ambiguities
• Excellent communication and interpersonal skills

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1766086

Job Responsibilities:

• Reporting to the Director Business Solutions, you will take a lead role in developing and driving the sales strategy.
• Develop direct sales of services as well as some work in retaining current contracts when re-tenders are required.
• To demonstrate a strong understanding of our portfolio of solutions and capabilities across the sectors and the universe of opportunity to support the strategic targets and profitable growth strategy
• Develop and execute business plan that meets and exceeds established sales target
• Responsible for managing sales pipeline of prospects by identifying prospects, determine needs, introduce capabilities in prospecting and closing.
• Able to lead the design and delivery of innovative and compelling solutions and proposals that represent best company and industry best practice
• Be resourceful in generating leads which may include using own network, cold calling and lead generation utilizing the sales process to maximize strike rates and effectiveness.
• Build and maintain good relationship with new and existing clients over the opportunity lifecycle.
• Develop strong rapport with the Operations team to ensure clients requirements are delivered
• Prepare documentation such as proposals, tender documents, and presentations
• Utilization of CRM system to track activity and opportunities including timely and accurate update and management
• Analyze, collate and prepare industry reports

Job Requirements:

• Demonstrated success in consultative selling, influencing situations and negotiating outcomes at a senior level within the B2B market
• Possess high level of professionalism and integrity
• Effective verbal and written communications skills
• Meticulous and well-organized with the ability to work under tight timelines
• Commercially astute, coupled with strong financial and entrepreneurial experience.
• Proactive and self-driven, results driven and highly adaptable.
• Degree preferably in Business or Sales with minimum 3 years’ experience in good understanding of market trend in local F&B and / or institutional food service with a strong network
• Proficient in MS office

Responsibility :

• Work as a host for live streaming sessions (notably on Tiktok or Facebook)
• Review and sell products during live streaming 4 hours daily
• Actively engage and interact with followers and audience during live streaming session
• Persuade followers and audience to buy the products during the live streaming session
• Create and prepare the script for live session in accordance with the promotional and target plan
• Increase the number of live streaming viewers
• Manage sales team
• Monitor daily sales
• Develop sales report

Requirements :

• Diploma
• Excellent selling and public speaking skills
• Excellent product presentation skills
• Familiar and confident in front of the camera
• Have experience as a Livestreamer/Host for minimum 1 year (such as Tiktok, Facebook Live, Shopee Live, and such)

Job Responsibilities:

• Lead and Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality

• Manage product inspection, customer specifications and requirements

• Drive incoming quality assurance process improvement in efficiency and effectiveness

• Engage sub-contractors to ensure the quality of parts and products and to drive quality improvement initiatives

• Be the owner of a Non-Conforming System. Collaborate with Headquarter for any system upgrade or changes.

• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations

• Support Customer Quality Engineering to investigate customer product complaints

• Responsible for quality KPIs and reporting to senior management

• Provide headship and consulting advice in quality matters

• Set quality strategies to drive company quality culture and quality improvements in process, product, and system

• Plan and lead manufacturing process audit

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 5-8 years’ experience in medical device QA

• ISO 13485:2016 certified internal auditor or with experiences will be advantageous

• Familiar with quality control tools

• Good communication/customer service skills

• Must able to communication in Mandarin & English

• Strong PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, and Excel)

• Required to lift over 30KG when necessary

The BIM Manager is responsible to oversee the quality, design and technical aspect of construction projects of the Company and helps developing a strategy for the development and deployment of new and emerging building construction and civil engineering technologies. He / She is overall in charge of implementing the BIM execution plan with the aid of the Project team and draftsmen team. BIM Manager handles the BIM coordination for the various projects and ensure that the draftsman fulfil the modelling requirements and requests by project teams within the stipulated schedule. Responsible for the development, coordination, publication, and verification that all necessary configurations required for seamless integration of design and construction model information have been implemented and assures information is provided at milestone submittals. And ensures development and compliance with the approved BIM Execution and BIM Scope Plans.

Responsibilities:

• Responsible to source, negotiate and purchase materials from approved local & overseas vendors.
• Take lead in sourcing for new goods not supplied by regular principals/vendors with the aim to reduce cost whilst maintaining quality and requirements.
• Ensure all purchase request are approved within mandated guidelines.
• Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required for the project.
• Process the purchase orders correctly by liaising with suppliers, stakeholders and purchasing admin.
• Manage the daily operational purchasing needs such as following up on Purchase Orders delivery and shipment schedules.
• To effectively manage the air and sea freight costs by optimizing the relevant use of incoterms.
• Resolve supply, quality, service and invoices issues with vendors and or other stakeholders.
• Evaluate supplier performance based on quality standards, delivery time & best competitive prices accordingly to criteria and Company’s requirements.
• Responsible for implementing procurement strategies on urgent deliveries and long lead time items to meet project timeline.
• Undertake any other assigned ad-hoc duties.

Requirements:

• Minimum Diploma in Procurement/ Supply Chain/ /Marine/ Engineering or equivalent certifications.
• Preferred 3 years relevant working experience in a similar capacity preferably in Construction/Marine/Offshore industry.
• Good negotiation, communication and interpersonal skills.
• Able to work well under stress in a fast pace environment
• Proficient in the use of MS Office Application (Words, Excel) and an acceptable understanding of ERP.
• An organized team player with sense of priority & close attention to details.

Job Description

• Provides leadership for customer operation specialists in order fulfilment with extended responsibilities in quota credit, collections and contracts.
• Accountable for ensuring strong compliance to SOX/ISO regulations and Company Standards of Business Conduct.
• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.
• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.
• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers. Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Company’s culture & core values to build a sense of community within the operation and partner organizations.
• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.
• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Company’s customer.
• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree in Business Management or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions
• At least with 5 years of managerial or team lead experience
• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture
• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution
• Experience working in an audit environment governed by SOX, ISO, and other audit regulations

We’re looking for a Senior Product Manager to join our Card Issuing team in the Singapore office to lead our Spend Adoption team. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product leader and help save millions more people money.

The Spend squad has built one of the most significant debit card products in the world with millions of cards issued in over 40+ countries in 5 continents with more to be added soon. The squad now consists of 6 Product teams based across Singapore, London and Tallinn. The Spend Adoption team is based in Singapore and owns the onboarding of card customers, starting with the ordering flow to how we ensure that the customer becomes an active card user.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to give our customers a reliable, convenient and eventually free way to spend anywhere in the world.

Here’s how you’ll be contributing to the Adoption team

• You will build and own your team’s roadmap to make sure that we achieve our mission by helping us grow the number of people using our card.
• You will work with Engineering, Analytics, Designers, Operations, Compliance, Legal, Risk, Finance to ensure that we’re able to deliver new products and features to our customers.
• Conceptualise new initiatives that can help us unlock new customer segments and acquire more active users.
• Identify and solve existing pain points by digesting the data, talking to customers, reading feedback, talking to operational teams, among others.

This role will give you the opportunity to:

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a leader - Build your team and inspire them to join our mission

Work within the payments domain, more specifically cards and how they work, what we need to do to issue cards, and the economics of offering different card products around the world.

Qualifications

About you:

• You’re passionate about problem solving, product and user experience, customers are at the heart of what you do. You love talking to customers and building stuff that solves their problems.
• You have launched complex products in the past that required cross-team collaboration. Whether it’s sign-off from Compliance, defining the product flows with Design, talking with Engineering about the architecture, drafting terms and conditions with Legal, etc. You’re able to break down a big initiative into smaller steps and figure out who is responsible for what.
• You care about the quality of the product, you’re extremely detail-oriented and have an eye for design — misaligned buttons annoy the heck out of you.
• You don’t need an analyst to help you find data. You should know how to use BI tools to manipulate readily available data to back your decisions, but also be able to write SQL queries if that doesn’t exist. You like numbers, and you’re able to interpret the data in terms of actionable insights.
• You have defined and owned a team’s roadmap.
• You know and love cards! Experience working with cards products and a passion for making it as convenient as possible.

#LI-SS3

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Description & Requirements

• React to any type of alarms or malfunctions of the equipment and operate the shut-off switch when necessary
• Load raw ingredients into the cooking machine and measure the amount needed by following company recipes and industry standards
• Comprehend written instructions and recipes from the company when putting together ingredients and starting a new batch of products
• Remove the finished product from the production line and push batches to the next step of the process for packaging
• Verify that each finished item meets the quality standards of the company by observing the size, shape and luster of each item
• Sanitize all materials and machinery parts at the end of each shift and clean the workspace at the worker station by following company cleanliness standards

Job Responsibilities

• Develop and implement a comprehensive regional business development strategy aligned with the company's overall goals and objectives.
• Conduct in-depth market research and competitor analysis to identify and assess potential opportunities within the assigned region.
• Generate qualified leads through proactive prospecting, networking, attending industry events, and utilizing various marketing channels.
• Lead the development and delivery of compelling presentations and proposals that effectively articulate the value proposition of our products or services.
• Build and nurture strong relationships with key decision-makers, influencers, and potential partners across the region.
• Negotiate and close significant deals, ensuring profitability and adherence to company policies.
• Manage and develop a robust regional sales pipeline, monitoring progress and ensuring timely deal closures.
• Identify and establish strategic partnerships that drive market reach, brand awareness, and revenue growth.
• Develop and implement effective marketing and sales collateral specifically tailored to the regional market.
• Lead and mentor a team of regional sales representatives (optional, adjust based on structure).
• Analyze market trends, competitor activity, and customer feedback to inform strategic decision-making.
• Travel as required to attend industry events, network with potential partners, and meet with clients.

Job Requirements:

• Bachelor's degree in business, marketing, international relations, or a related field
• Minimum of 5 years of experience in business development, sales, or a related field, with a proven track record of success in international markets.
• Demonstrated experience in developing and executing successful regional growth strategies.
• Strong understanding of the industry in the designated region and its competitive landscape.
• Excellent communication, presentation, and negotiation skills with a multicultural awareness.
• Proven ability to build and maintain strong relationships with diverse stakeholders.
• Excellent time management, organizational, and analytical skills.
• Proficiency in Microsoft Office Suite.
• Fluency in English and additional language(s) relevant to the regional market ie Philippines, Thailand and/or ASEAN countries.
• Strong understanding of international business practices and cultural sensitivity.
• Self-motivated, results-oriented, and entrepreneurial with a proactive approach.
• Ability to work independently and as part of a team in a fast-paced environment.

• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Managing relationships with clients and stakeholders
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets
• Attending and solve clients complaint.
• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation
• Oversee the daily deployment.
• Any other duties that may be assigned.

• Coaching, guiding, counselling and other employment supportive role
• To answer all enquiries with regards to the training & job placement programme.
• To contact potential interns to determine their skill level, industry experience and training needs, and determine if they qualify for the training & job placement programme.
• Assist with enrolment into the training & job placement program to enhance job readiness and employability.
• Assist candidates with job applications and interview process.
• Liaise with employers and gather feedback to aid in maintaining successful employment.
• Input and maintain candidates’ personal information and progress, business and referral information in the system.
• Part of the BD team in business expansion and growth tasks and activities
• Handle job placement enquiries and does job coaching and mentoring of candidates who have been successfully job placed
• Responsible for retention in the training programme
• Raise awareness of Agape’s training programmes with organisations
• Oversee initial onboarding of new learners into the training programme
• Responsible for monthly appraisals with learners
• Attend to, handle and or settle all grievances, feedback, other setbacks and issues in the best interest of all parties (learners, clients, staff members, authorities, training providers and other related stakeholders).
• Other assignments as tasked by supervisor/s

- Ability to handle processes and documentations with ease

- Able to liase with clients and provide high level of service

- Need to handle private and confidential documents with discretions.

- Coordinate efficiently with the sales and key personels within the company

- Ability to adapt to a Flexible workstyle in a fast paced environment.

- Must be able to handle mircosoft excel.

- Skilled in document and filling system

Job Description

• Provides leadership for customer operation specialists in order fulfilment with extended responsibilities in quota credit, collections and contracts.
• Accountable for ensuring strong compliance to SOX/ISO regulations and Company Standards of Business Conduct.
• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.
• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.
• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers. Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Company’s culture & core values to build a sense of community within the operation and partner organizations.
• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.
• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Company’s customer.
• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree in Business Management or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions
• Typically has 5 years of managerial experience
• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture
• Experience in setting a clear and aligned organizational vision
• Demonstrated ability to define and execute strategic plans
• Established track record to define and implement strategies and programs that benefit your area of expertise
• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution
• Experience working in an audit environment governed by SOX, ISO, and other audit regulations
• Proven ability to lead large teams and ensure operational excellence across the entire organization
• Customer Services/Operations experience preferred
• WW or strong Regional experience preferred
• Excellent verbal and written communication skills
• Experience to manage a multi-national team is a plus

Responsibilities

• Meeting the sales targets and sales goals efficiently.
• Supervising and delegating tasks to staffs involve in sales
• Building relationships with the old and existing customers.
• Attending meetings and daily standups.
• Monitoring the performance of the sales
• Assisting management planning sales strategies.
• Addressing customer's issues in a timely manner.
• Performing sales administrative task
• Meeting customers on regular basis during sales calls
• Expanding the revenue stream via procurement of new sales
• Adminstrative task related to sales

Requirements

• Ability to meet and exceed sales target
• Must be motivated, flexible and able to work independently
• Detail oriented and highly organized
• Ability to work with numerous individuals on a daily basis to sort issues, discuss clients, find solutions
• Knowledge of our industry is a plus
• Demonstrate initiative and follow-up skills
• Ability to travel domestically, as required. There may be a need to travel overseas in the future
• 2 years full time experience as Sales Support