OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Program Manager / Scrum Master

As a Program Manager / Scrum Master, you will play a pivotal role in planning, executing, and delivering complex projects within our organization. You will work closely with cross-functional teams, fostering a collaborative environment that encourages agility and innovation.

Key Responsibilities:

Project Planning and Execution:

• Develop and maintain comprehensive project plans, ensuring alignment with organizational goals and objectives.
• Lead and coordinate project teams, ensuring successful execution of project deliverables.
• Implement and optimize Scrum methodologies to enhance project efficiency and team collaboration.

Scrum Mastery:

• Serve as a Scrum Master for Agile projects, facilitating Scrum ceremonies and ensuring adherence to Agile principles.
• Coach and mentor teams on Scrum practices, fostering a culture of continuous improvement.
• Work closely with product owners and stakeholders to prioritize and groom the product backlog.

Risk Management:

• Identify potential risks and issues, developing mitigation strategies to ensure project success.
• Proactively address challenges and obstacles that may impact project timelines or deliverables.
• Stakeholder Communication:
• Communicate project progress, risks, and key decisions to stakeholders at all levels.
• Foster transparent and open communication within the team and with external partners.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the delivery of high-quality products.
• Collaborate with QA teams to define and execute test strategies.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 5 to 7 years of experience in program or project management.
• Proven experience as a Scrum Master in Agile environments.
• Strong understanding of Scrum, Kanban, and other Agile frameworks.
• Strong knowledge in managing project management tools such as Jira.
• Excellent communication and interpersonal skills.
• Must possess a Project Management Professional (PMP) or Certified Scrum Master (CSM) certification

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Program Manager / Scrum Master, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

ob Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Responsibilities:

• Manage the strategic relationship with key accounts with a long-term perspective as well as grow, develop and expand the market share.
• Lead the sales team by setting individual sales targets and develop achievable action plans.
• Establish sales objectives by forecasting and developing annual sales quota
• Projecting expected sales volume for existing and new products
• Implements sales programmes by developing growth strategies and action plan
• Maintains sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicator and competitors
• Identifying and mapping business strengths and customer needs with increasing client base
• Managing and retaining relationships with customers
• Perform market research to understand the various targeted industries
• Work closely with products and operations team on pricing and space sourcing with carriers & airlines
• Supervise and provide guidance to the sales team by encouraging and leading the team to meet the sales targets
• Align with regional commercial team on targeted market and directions

Requirements:

• At least 5 years’ experience within a similar position in the logistics and freight forwarding industry is preferred
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient & advance in MS Office such as PowerPoint, Excel, Words etc

Job Summary

To be responsible as the Care Manager to assess, facilitate and advocate for the clients’ interest, to meet operational targets of the Foundation and the funding authorities.

Key Responsibilities

• Determine suitability of client referrals as a team through initial screening in accordance with Foundation guidelines and requirements of funding bodies
• Conduct full assessment, as a component of team assessment in the areas of medical, nursing, social, financial and psychological etc and ensure assessments are carried out as required
• Identify problems related to illness and decline in functional, cognitive abilities and advocate early medical attention for client through appropriate intervention or referral
• Facilitate the use of internal and external resources through appropriate linking of services to serve the basic support needs of the clients and families
• Develop comprehensive client care plans and carry out regular evaluation, ensuring recommended services are in place to meet the needs of the clients, families and caregivers
• Provide health education to the clients and families to reduce medical complication and accident prevention, and monitor medication management and compliance, nutrition, diet etc.
• Participate in regular client review discussions with team members to evaluate efficacy and currency of care plans, and recommend modification as needed
• Liaise with external agencies from government, social services and medical establishments to establish an effective network of care for the continuing care of the clients, particularly in respect of a good hospital discharge plan
• Conduct termination reviews when required and write the relevant reports and referrals to facilitate the clients’ discharge to another service
• Ensure CM activities meet regulatory requirements, and ensure accurate and timely documentation and submissions of client reports
• Participate in continuous quality improvement projects
• Represent the Foundation in presentation to external parties such as students on clinical attachments
• Participate and lead where appropriate, in activities or outreach projects - internal or joint, that promote the Foundation’s cause and mission

Key Requirements

• Singapore Nursing Board registered Nurse with minimum 3 years working experience
• Professional certification / specialist diploma / advance diploma on gerontological nursing is preferred
• Courses on care management is preferred
• Working experience in case management / care coordination will be an added advantage
• Excellent clinical knowledge and skill
• Good communication skills in both spoken and written English
• Penchant for working with older people
• Able to communicate in Mandarin and local dialects to communicate with the senior citizens.
• IT proficient

Salary listed is indicative and will commensurate with experience and qualification.

We sincerely regret that only shortlisted candidates will be notified.

Responsibilities

• Channel Establish and maintain professional relationship with key personnel in assigned partner accounts;
• Responsible for meeting assigned revenue and GP target in assigned partner accounts;
• Proactively plan joint event with assigned partner accounts to develop new sales and/or new logos;
• Manage opportunities and forecast;
• Manages potential channel conflict; and
• Drives adoption of company programs

Requirements

• Diploma/Degree in Information Technology or equivalent
• Min 3 years channel sales experience in related area.
• Possesses good communication skill and experience in selling with partners and enterprise customers.
• Experience in managing sales pipelines.
• Passionate, proactive, versatile, and self-motivated individual.
• Ability to work as a team.

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for a ministry building
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Coordinate and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the House Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Diploma / Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the Life Sciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Title:

Experts’ Community Specialist

The Experts Community Specialist assumes a central role in overseeing our regulatory expert group and fostering the growth of our online community of Regulatory professionals. Responsibilities include identifying and onboarding new experts, documenting their details, helping during the onboarding process, and conducting tasks like designing the tool (with our tech-team), analytics preparation, survey, and email design, and utilizing content management systems and various technical tools.

This is a thrilling opportunity that involves close collaboration with various stakeholders, including experts, the operations team, and the tech team, in order to enhance and refine our online platform. You will also closely collaborate with client-facing staff on tailor-made client projects and strategic recruitment endeavors aimed at promptly connecting RegAsk clients with the most relevant experts.

Key Responsibilities:

• Quickly and efficiently identify and establish consulting relationships with experts best suited to participate in our clients’ projects.
• Grow the RegAsk Experts Community by recruiting on a strategic/tactical mode, using referrals and other relationships like collaborating with the Marketing team to develop gated content (i.e., recruitment campaigns) for endorsing the engagement / recruitment process of experts.
• Consult with client-facing team members (sales, pre-sales, Project managers) to gauge clients’ needs and identifying and qualifying primary experts.
• Develop a working knowledge of RegAsk core industry coverage to improve project and product service quality.
• Work on other projects associated with building the RegAsk Experts Community
• Collaborate closely with the tech team to identify and implement the elements necessary for automating or seamlessly integrating expert profiles and management within the platform.
• Research and identify technical solutions for the experts’ community improvements.
• Support in drafting and enhancing standard operating procedures to streamline the process.
• Foster positive and productive interactions within the experts’ community while ensuring adherence to the business needs.
• Monitor and analyse community sentiment, feedback, and discussions to provide valuable insights and recommendations for improving community engagement strategies.

Requirements:

• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Strong ability to problem solves and impeccable attention to detail.
• 1-3 years of experience, preferably in internet research, inside sales, head hunting, recruitment, market research or customer service.
• Confidence in making outbound cold calls.
• Minimum bachelor’s degrees from top-tier colleges or universities.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Experts’ Community Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Partner Business Manager, you will manage the strategy of the top channel partners in APAC and will be responsible for developing and executing a business plan, work aligned with different teams within the Google Maps and Cloud organization. You will be a trusted business partner of the partner organizations assigned to the focus partners. You’ll enable and leverage business partners, manage partner business issues and concerns, display knowledge in various business management and sales disciplines, and you will lead partners towards a sustainable business.

In this role, you will drive business growth and customer value by being partner focused in all activities, serving as an ambassador and advocate for partners within Google, and accurately representing Google within the partners’ organization. You will establish and maintain the business execution with Google’s partners and ensure that joint business growth and metrics are set.

Qualifications

JOB RESPONSIBILITIES

• Develop and deliver a comprehensive regional partnership strategy.
• Build a comprehensive partnership plan for premier named partners in the region.
• Establish and monitor specific partnership objectives, as well as ensure OKRs, KPIs, and business objectives are met.
• Build cross-functional leadership teams to manage intentional outcomes within regional, business units, ecosystem, marketing, finance, and operations teams.
• Serve as a trusted advisor for executive-level relationships with ecosystem partners.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 12 years of experience managing business processes or channel sales, working with resellers/partners.
• Experience working with Google Maps Platform in a customer or partner-facing capacity.

PREFERRED QUALIFICATIONS

• Experience with solution selling to enterprises, within a software vendor, and selling across a wide set of industries
• Experience with channel and partner sales management.
• Ability to operate in an organization and work independently within a cross-functional team.
• Ability to deliver consistently against business goals.
• Ability to present information to customers, partners, and colleagues in a clear and compelling manner with credibility.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

This role will see the incumbent responsible for facilitating and supervising daily operations at a store(s) to make sure our beauty advisors work together effectively to generate sales and contribute to shop upkeep. Their duties include communication on inventory orders, scheduling employee shifts and training new employees.

ROLES & RESPONSIBILITIES

• In-charge of overall store day-to-day operations and ensure smooth operations.
• Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.
• Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
• Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.
• Assist in store promotional events and campaigns with the corporate team.
• Roster planning.
• Atriums and roadshows supervision and participation.
• Ensure full understanding of changing trade dynamics and development in the retail industry, in order to recommend effective channel & sales strategies that will give the Company a competitive edge.
• Monitor and evaluate the effectiveness of trade promotions and in-store promotions to determine whether these meet the Company' objectives.
• Ad hoc duties as assigned.

Requirements

• Diploma in any discipline.
• At least 3 - 5 years of relevant working experience in health & wellness retail industry. preferably with supervisory experience.
• Good communication and presentation skills.
• Willingness to motivate and be an exemplary leader for the team.
• Demonstrated strong problem-solving skills.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As an Investor Business Development Manager, you will be responsible for being the single point of contact and program/operations lead for a regional team of business development professionals working with venture capital, accelerator and other startup ecosystem. You will work with these firms and their portfolio companies to drive awareness, adoption and customer success with Google Cloud services. You will own the playbooks that define engagement with the investor ecosystem, monitor and share best practices, and be the expert on global programs and offerings for our investor partners. You’ll also be the liaison with the Global Google Cloud Startup team, synthesizing regional insights and feedback and using those to help drive the overall global ecosystem strategy. You will collaborate with peers internally with Sales, Strategy and Operations, Customer Engineering, Marketing and Partnership Solutions.

Qualifications

JOB RESPONSIBILITIES

• Work closely with Google Cloud regional leadership and other internal stakeholders to develop ecosystem strategy for the region, aligned to global strategy and leveraging global programs.
• Drive value creation for the portfolio companies through the adoption and usage of Google Cloud services, liaising with various functions internally to address the needs of portfolio companies.
• Analyze the effectiveness of specific investor engagement efforts, and make recommendations for how to best work with our ecosystem partners.
• Drive ongoing governance to grow the partnerships while working with key stakeholders and regional leaders to align on the go-to-market plan.
• Support partnership efforts with priority Venture Capital (VC) firms by acting as a central point of contact for a distributed team of relationship managers.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience in business development roles, managing multiple evolving projects in parallel.

PREFERRED QUALIFICATIONS

• Experience working in software and technology companies or VC firms.
• Understanding of early stage startup community and technical ecosystem.
• Ability to analyze large datasets to develop overall regional and partnership-specific growth strategies.
• Ability to grow with ambiguity and adapt quickly to changing demands of the business.
• Ability to build relationships across technical and business functions in multiple companies.
• Excellent influencing skills, with the ability to collaborate cross-functionally and drive other stakeholders without reporting authority.

● To take ownership of the finance aspects of the Group and its 4 subsidiary business units, all

whilst working closely and assisting the key stakeholders with making decision and

implementation of such matters

● Responsible for end-to-end accounting process such as preparation of account schedules,

month-end/year-end financial closing of the all entities in accordance with group accounting

policies, and ensured accuracy & completeness of financial reporting

● In charge of monthly and annual consolidation for sub-group/ultimate group level financials

● Prepare and distributed monthly management reports

● Lead & coordinated the year-end statutory audit

● Liaise with external/internal auditors and tax agents

● Responsible for tax compliance matters for the local entities to ensure accurate and timely

submission e.g. corporate income tax, quarterly GST reporting etc

● Review the internal controls over financial reporting from time to time for weaknesses and/or

deficiencies, and proposed remediation where necessary

● Provide guidance to Assistant & Senior Accountants in various aspects such as technical

accounting, reporting format and presentation etc

● Assist in risk & treasury functions

● Work on continuous improvement projects

● Support and manage the budgeting, forecasting and long-term planning process for the

business

What you’ll do

We are seeking a Customer Success Manager with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APJ region.You will join our small but growing APJ team and have the opportunity to shape and influence our incredible growth story in APJ.The ideal candidate will have a passion for IT/Digital Technology and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to adoption, expansion, and renewal. Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.

• Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failing fast while celebrating our successes
• Take on full responsibility for 35-40 customers across Asia Pacific and Japan.
• Build and strengthen relationships with your customers to become their trusted advisor
• Develop and expand your accounts by driving product adoption and increasing user base in customer accounts
• Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team
• Add your style to a global and diverse Team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category
• Ensure a successful and robust onboarding experience for all new customers
• Translate customer feedback into product requirements

What you bring

• 3+ years of experience in an internationally operating consulting company with direct customer interaction in IT organizations, or a customer-facing role in the B2B SaaS industry (or related business).
• Experience with IT Management, IT Service Management or Enterprise Architecture domain is a plus.
• Experience in IT project management, delivery and project methods is a plus
• Ability and experience to structure and prioritise your work and the work of others
• 1+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus
• Exceptional English language skills (written and spoken), especially technical vocabulary.
• Proficiency in Japanese is a plus. Please indicate your language skills in your CV.

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.

Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest.

ViewQwest is currently seeking a talented Product Manager to join our team and support our growing business. The successful candidate will be responsible for the following duties:

Responsibilities

• Champions the end-to-end design and management of Products and Services, including SecureNet, Freedom DND, OV, and Fibernet, encompassing:

1. Availment, Provisioning Process, and Activation
2. Use, Modification, and Troubleshooting
3. Termination

• Determines cost viability, considering all internal and external costs, to ensure profitability and protection of product margin.
• Leads product service quality and is responsible for problem management (L2), analyzing all incident bugs, errors, etc., to develop long-term/permanent fixes for the product.
• Leads product roadmap development for new features, enhancements, and new products for the category.
• Manages vendor relationships.

Requirements

• Candidates must possess at least a Bachelor's Degree/Postgraduate Diploma/Professional Degree in Business, Computer Science, or Engineering.
• A minimum of 5 years of experience in product management, preferably within the IT/Telco industry.
• Demonstrates understanding of basic to advanced principles of P&L, Product Management, Marketing, Brand Management, and Project Management.

Skills

• Product and marketing principles.
• Leadership and management skills.
• Stakeholder management and cross-functional effectiveness.
• Problem-solving and decision-making skills.
• Financial management skills (profitability and cost management).
• Customer-centricity.

Interested candidates are invited to apply online with a comprehensive resume.

We will keep non-shortlisted resumes on file for consideration for future opportunities.

Responsibilities

• In co-operation with the Marketing Manager, develop a marketing calendar over the medium term and throughout the year.

• Plan and evaluate marketing campaigns via SEM (Google Ads) and Social channels (Facebook, Instagram, Telegram), provide recommendations where necessary to improve ROI.

• Product planning in collaboration with Design & Tech teams to build new products and lead funnels to be deployed on SGCM's network of websites.

• Develop content marketing initiatives together with the Content Specialist, covering social content and SEO content generation.

• Manage Salesforce CRM operations (Email, SMS, App Push) to drive audience engagement & lead generation, with the Marketing Manager.

• Monthly reporting on SGCM’s marketing performance metrics.

Qualifications

· Degree in Marketing / Business / Communications, or related discipline

Requirements

• At least 3 years of experience in digital marketing

• Proven experience in crafting & executing digital marketing campaigns (e.g. Google Ads & Facebook Ads)

• Experience with web analytics (e.g. Google Analytics)

• Experience in crafting user funnels will be a plus.

• Working knowledge of HTML/CSS/JS will be a plus.

• Excellent team management, problem-solving, teamwork and communication skills

The Senior Assistant Manager, Facilities Development will serve as an internal infrastructure Project Manager to plan and deliver projects for NUHS.

Job Responsibilities:

• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms.
• Develop project governance policies and processes
• Develop technical standards for cluster infra projects
• Lead and execute Special Projects or tasks as directed by your reporting office

Job Requirements:

• Masters in Architectural with at least 2 years of relevant experience or Bachelor Degree in Architectural / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 2-4 years’ relevant experience in healthcare infrastructure or project management/design consultancy in the built environment sector preferably in the public sector
• Extensive experience in designing of hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environmental Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development.
• Team player with good project management, supervisory, interpersonal and communication skills.
• An independent team player who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting. Knowledge in 3D Sketchup software is advantageous.
• Able to multi-task and perform in a dynamic working environment
• Excellent written and verbal communication skills

The SB Fellowship Manager will be mainly responsible for managing and executing the programme's flagship Innovation and Faculty Fellowships. Applicants should be driven, passionate about Med-/HealthTech, able to deliver within strict timelines, and have experience with project/programme management. The role requires a team player who enjoys a dynamic working environment, and provides the opportunity to work with local and international Med /HealthTech partners in the Singapore Biodesign network.

Responsibilities:

• Execute and manage Fellowships operations, main POC for Fellows
• Support Fellowship Heads and Senior Programme Manager in relevant programme development, management and execution
• Support Fellowship-related marketing and events
• Support local and international partnerships relevant to Fellowships, work with Senior Programme Manager and Senior Business Development Manager on maintaining relevant partnerships
• Support the preparation of partnership agreements and contracts
• Interface with relevant Corporate Group Services e.g. procurement
• Support curriculum development for SB?s training initiatives relevant to Fellowships
• Support budget management and work with Finance to monitor financial movements of SB?s budget
• Support SB training initiatives

Qualifications:

• At least a Bachelor's Degree in Science or Engineering
• At least 3 years of experience in industry/ research/ healthcare clusters
• Experience with project or programme management
• Proficient in MS office (Microsoft Project, Word, Powerpoint and Excel)
• Excellent listening, writing, presentation, organizational and relationship building skills required
• Enjoy working in a small team, start-up talent development environment

This position reports to the Senior Programme Manager.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

Job Description: Senior Product Manager

As a Senior Product Manager, you will work on our core technology enabling our multi-currency payments and remittance services. You will have the opportunity to directly work on payments technology and bank integrations - expect to cover complex integrations and core logic around card payments, remittance, FX exchange, and more!

You’ll need to be technically proficient and comfortable picking up new technical knowledge quickly. We’re looking for someone who is unintimidated by complexity and willing to roll up their sleeves and dive into the details with our world-class engineers. We want someone who is agile and undaunted by challenges - you should be prepared to build things faster than any industry norm and to always be willing to try new things. At the same time, you should be able to articulate risks clearly and demonstrate great judgment in your recommendations. You should also be familiar with, and able to produce detailed technical documentation. Experience on internal process redesign is also a plus, as we grow and scale the company.

We expect our senior product managers to develop and drive relevant product metrics, as well as a keen sense of competitive insights. We also expect excellent execution and the ability for PMs to coordinate seamlessly with teams of engineers, Design colleagues (and sometimes external partners) to deliver delightful experiences in record time.

You Will:

• Be part of our mission to develop innovative and industry-leading product strategies and roadmaps that uniquely serve our customers and differentiate us from the competition.
• Focus on technical product management which involves coordination of multiple teams delivering scalable technical functionalities
• Collaborate closely with engineering, design, and other stakeholders to develop and maintain a prioritized product backlog, and execute on delivering a delightful experience to our customers.
• Collaborate across functions in the company such as marketing, operations, finance, and other stakeholders to define our go-to-market plans and scale our business processes.
• As part of our continuous effort to improve our products, you will define success metrics and constantly measure the impact of our work as we grow.

You have:

• 5-8 years of outstanding and relevant product management and technical experiences in developing technically complex products. We are industry-agnostic but knowledge of Payments is a plus, and the learning curve will be steeper for someone who does not have Payment industry experience.
• You have a track record showing your ability to work on complex technical issues and integrations
• You should be comfortable spending time in deep discussions with senior engineers (both internal and external) and should be comfortable/proficient working on new integrations with external parties
• You are comfortable articulating the technical risks of various options (including build vs. buy), and know how to articulate the nuances and trade-offs of various options clearly
• You’re the type of person who finds problems others may not have seen yet (even cross-function) and proposes pragmatic solutions, prioritizing company needs over team boundaries.
• You are interested in writing out and structuring good technical documentations and requirements
• You’re prepared to dive deep into workflows/processes to help us scale while ensuring a delightful customer experience, working across teams to try and ensure that nothing is missed and no customer is left behind.
• People naturally look to you for leadership/guidance and you’re prepared (both in experience and temperament) to make weighty judgment calls. At the same time you’re always humble and know the limits of your expertise and when to escalate decisions/seek further alignment.
• You should also be a master of stakeholder management (or be prepared to become one) - in particular, we work closely with many external partners/vendors and you should be savvy about how to manage our partners/relationships/commercials to ensure our business needs are met.
• Depending on your seniority, the role has potential to be a managerial one in the medium term as we grow and scale the Product function.

What can you expect from us:

• A free hand to innovate and continuously offer suggestions to improve our product and process
• Be the go-to person for the product area
• Access to a deep bench of technical and business experts to work together
• Working with an entrepreneurial team of people in Singapore and across Southeast Asia

To apply:

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Senior Product Manager (SG)” in the subject header.

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Monthly rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of all staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Office & Factory Management
  • Coordinate and solve retail/ customer service problems
  • Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Salary Range: $2,800 - $3,000

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Alt Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Job Description & Requirements

- Research/development in China to import and explore more suitable products to Singapore

- Maintain a good relationship with existing China Suppliers and quality control on our product imports

- To ensure all documentation & goods delivery to us on time

- To carry-out & maintain a good management system between China and Singapore operations

- To implement new advance equipment/machinery to help bring our company technologically

forward in anticipation of new business opportunities.

- To explore & develop our business overseas especially China in due course

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role supports admin and operations within Customer Group. We need to ensure that processes, payments SOPs dont fall behind, we assist with communication to listeners, winners, media and other industry professionals.

Scope

Covering admin support work for Audio, Commissioning & Audience & Partnership teams

Responsibilities

Scheduling & Calendaring

• Manage meetings i.e. booking of rooms, checking of schedules, updating agendas for Head of Content Commissioning and Commercial Engagement (CCCE) and teams calendars. Cover duties for Customer Group department teams meetings.

Ops Support (Audio Oli 963)

• Prize Management, Work Rule Schedule, PersolKelly Timesheets, Station mailbox, and admin support for key events e.g. Mothers Day, Kids Workshop etc. (comms with listeners, registration, F&B, payments, coordination work for station)

Purchase Requisition, Purchase Order & Goods Receipt

• Raise PR/PO/GR for CG vendors/suppliers as necessary especially for Oli 963, Vasantham and CCCE teams.

Travel booking/logistics

• To assist with business or conference travel bookings flights, hotels, transfers for Head of CCCE and other Heads as necessary.

Tent-pole CG Events

• Managing e-invites, RSVPs, registrations for events.

Pitching

• Managing invites to Production Houses, registration of Production Houses, booking of rooms, chaperone duties for Production Houses on session days.

On-boarding of Customer Group department new hires/interns/freelancers

• Process and prepare for new joiners or interns on boarding. Liaise with HR, IT for laptop and Security for pass and iProfile location access request when required.

Hiring of part-time staff & Finance

• Managed PersolKelly part-time staff hiring/rehiring, timesheets and expenses claims submission + Finance talent form payments

• Minimum 3 to 5 years of working experience
• A Levels/ITE/Poly Diploma
• Knowledge of SAP, Procurement systems

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.