Assisting the Assistant Director (Corporate Services) and be responsible for handling all the HR functions including recruitment, training, payroll, compensation & benefits, employee relations in Boys’ Town. Ensuring smooth HR operations on a daily basis and provide quality customer service to both internal and external clients. The incumbent needs to help to coach, counsel, and discipline HR employees. Support in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

FUNCTIONAL – HUMAN RESOURCE

Talent Acquisition and Recruitment:

· Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.

· Manage end-to-end recruitment processes, including job postings, candidate screening, and interviewing.

· Ensure a positive candidate experience and contribute to building a diverse and inclusive workforce which includes on-boarding process.

· Lead and participate in recruitment strategy efforts such as career fairs, career talks etc.

· Handles end-to-end process for Assistant Manager and above level entries, transfers and exit.

Employee Relations:

· Act as a point of contact for employees, addressing HR-related queries and concerns through email, face-to-face and/ or ticketing system.

· Assist in the resolution of workplace conflicts and employee relations issues.

· Contribute to the development and implementation of employee engagement initiatives.

Learning and Development:

· Identify training needs and coordinate learning and development programs.

· Facilitae training sessions and workshops as needed.

· Oversees the training and development records for all employees.

Performance Management:

· Manage the performance management process.

· Support assistant managers and above in setting performance expectations and conducting performance reviews.

· Contribute to the continuous improvement of performance management systems.

General HR Management:

· Collect HR data collection from employees for the purpose of generating operations and HR insights.

· Establish, review and manage all standards and practices of corporate governance, audits relating to HR and ensuring compliance and proper documentation.

· Ensure all HR matters are in compliance with relevant laws & regulations.

· Prepare, structure and manage HR data and information to assist in the analyses off operations and HR issues.

· Innovate HR processes and practices through digitalization by evaluating its impact on the delivery of HR services.

· Manage, review HR quality service level agreement and ability to communicate findings and outcomes of HR service quality reviews to relevant stakeholders.

· Manage, update and maintain an effective and efficient HRIS which includes Assistant Manager and above employee data and leaves administration.

· Participate in projects, committees, taskforce being appointed by the Assistant Director or management team.

· Manage and maintain all assistant managers’ level and above HR records, PFiles, training and development.

HR Administration:

· Manage HR documentation, including employee contracts, policies, and procedures.

· Maintain accurate and up-to-date employee records.

· Manage and handle payroll vendor to manage payroll processes and functions including submitting/ filing of CPF, Income Tax and all other statutory claims.

· Assist in the administration of employee benefits including insurance.

Other Administration:

· Manage, update and submit various reports eg. Headcount, Training, Management, Statutory, Surveys report etc.

· Manage and handle statutory reporting, submission of claims, grants and funding.

· Participate in manpower, C&B and any other related surveys.

· Participate and provide administrative support (which include any statutory requirement related e.g PDPA, Safe Management etc.) to the Human Resource Manager.

· Any other duties assigned.

MANAGERIAL

· Report to and provide regulare feedback to the Assistant Director (Corporate Services) of Boys' Town.

· Coach, counsel, and discipline and guide HR team members, interns and temp staff.

· Attend management and other relevant meetings and to do presentation when necessary.

REQUIREMENTS

· At least a Degree in Business Administration or Human Resources.

· At least 5 years of relevant working experience and 3 years in the capacity of a Senior HR Executive, preferably in non-profit sector.

· At least 3 years of direct payroll processing.

· Experienced in managing and leading HR team members.

· Good understanding of the Employment, CPF, Employment of Foreign Manpower, Retirement & Re-Employment, WICA, Workplace Safety and Health Act.

· Have an eye for details.

· Good in record keeping (filing/documentation etc.).

· Ability to handle sensitive and confidential information with discretion

· Proficient in HRIS and MS Office suite (i.e. Microsoft Outlook, Excel, Word, PowerPoint etc)

· Strong interpersonal and communication skills.

· Good initiative and able to work independently.

· Ability to work fast and handle pressure well.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Catering Sales Manager (ID7059)
Location: Jurong East
Working Hours: 5days work week, 9am-6.30pm
Basic Salary: $4000-$5000
Gross Salary: $5000-$6000 (KPI Target basis)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 7 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Catering Sales Manager (ID7058)
Location: Jurong East
Working Hours: 5days work week, 9am-6.30pm
Basic Salary: $3500-$4500
Gross Salary: $4500-$5500 (KPI Target basis)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).