Job Responsibilities:

• Preparation of full set month-end closing and daily accounting functions;
• Filing of all tax return and submission of books and schedules to BIR.
• Liase with government bodies.
• Prepare regular financial analysis, management reports, annual budgets and forecast, etc. with value-added analyses and recommendations
• Assist in coordinating auditing matters with external auditors;
• Perform updates on accounting standards to ensure compliance of corporate policies and statutory requirements;
• Support ad hoc assignments and projects

Job Requirements

• Degree, Higher Diploma or Diploma holder in Accountancy or above in related discipline
• At least 3 years of relevant experience in in energy industry preferable
• Experience in filing official documents to government departments and BIR (including tax return, SSS, Pagibig Philhealth ) preferable.
• Expert proficiency in MS Excel with some operational experience in SAP
• Good analytical and problem-solving skills, self-motivated and detail-minded
• With strong sense of responsibility and pro-active and a team player;
• Good command of both spoken and written English and local languages.
• Ability to work independently.
• Immediate available is highly preferred
• Work location in Philippines

Our CLIENT is a long-standing and stable MNC/global equipment wholesaler providing turnkey solution, products and services to Industrial customers.

Highlights:

• Procurement/Purchasing of hardware or parts for Vehicles
• Competitive remuneration package
• Permanent & Full-Time Executive position

The Job:

• Responsible to source, negotiate and purchase materials from local and overseas vendors
• Implement internal procurement strategies
• Streamline/Improve procurement processes, policy and systems
• Achieve/meet cost saving target

The Candidate:

• Diploma in Supply Chain Management, Procurement, Logistics or related discipline
• Min 2 years direct working experiences in heavy industry like vehicle, construction, etc.
• Able to liaise with Chinese-Speaking customers and suppliers (Read, Write and Speak)
• Good communication and negotiation skills
• Proficient in Microsoft Office

Other Information:

• Able to travel to the West side of Singapore for work
• Local salary package applies
• Attractive employee benefits
• 5-days working week
• Cosy working environment

Interested applicants are requested apply online or email your complete resume with a recent photo to [email protected]. We will get in touch with you if you are a good fit to this opening.

[PDPA Declaration] By applying to this job online or emailing us your resume, you give consent to our company to collect, use and disclose your personal data for the purpose of this job application. In event whereby your working experience is not the closest match to this job position, we will keep your resume for future job opportunities. We thank you for giving your trust on us.

Tan LK | EA Reg. No. R1111728 | EA Licence No. 12C6198

Our CLIENT is a global wholesaler and manufacturer of industrial equipment with client base spanning across the automotive, equipment, manufacturing and engineering, and oil and gas industries.

Highlight:

• Human Resource Managerial / Leadership
• Progressive Working Environment
• Stable Global Company

The Job:

• Manage full spectrum of HR functions, hiring and interviewing staff, compensation and benefits, employee relations, welfare and performance management.
• Responsible for aligning business objectives with employees and stakeholders in designated business units as well as in compliance with Group HR of parent company
• Maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition
• Oversee workplace safety function of the company.
• Coach/Mentor small team of HR employees

The Candidate:

• Degree in Human Resource Management or related discipline
• Minimum 8 years of working experience in HR leadership role and a HR Generalist
• Prefer with working experience in heavy equipment industry
• Good knowledge of Singapore Employment Acts and TGFEP
• Well aware of government employment or support schemes
• Good in English speaking and writing
• Excellent People and Communication skills
• Possess Leadership skills and qualities
• Singaporeans and permanent residents only

Other Information:

• Working Location: Jurong West/Pioneer, Singapore (walking distance to MRT station)
• Working Schedule: 5-Days Working Week, normal working hours
• Permanent and full-time employment
• Attractive remuneration based on local package

Interested applicants are requested apply online and attach your complete resume in Words format including your Current / Last Drawn and Expected Salaries (with detailed breakdown), Reason for leaving each employment and a recent profile photo. We will get in touch with you if you are a good fit to this position.

[PDPA Declaration] By applying to this job online or emailing us your resume, you give consent to our company to collect, use and disclose your personal data for the purpose of this job application. In event whereby your working experience is not the closest match to this job position, we will keep your resume for future job opportunities. We thank you for giving your trust on us.

Tan LK | EA Reg. No. R1111728 | EA Licence No. 12C6198

Newly set-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Head of Procurement, Nepal!!

Key Responsibilities

• As the Head of Procurement in the telecommunications and Information Technology industry, you will be responsible for developing and implementing procurement strategies to ensure the cost-effective acquisition of goods and services. This pivotal role involves strategic sourcing, cost management, risk mitigation, supplier relationship management, compliance, team leadership, market analysis, contract management, continuous improvement, and collaboration with various departments.

Requirements

• Proven experience in procurement, specifically within the telecommunications and/or Information Technology industry.
• Strong strategic thinking and negotiation skills.
• Deep understanding of the telecommunications industry and its supply chain dynamics.
• Leadership experience with the ability to guide, train, and support a procurement team.
• Familiarity with relevant regulations, policies, and ethical standards in procurement.
• Analytical skills to assess market trends, pricing, and technological advancements.
• Contract management expertise, including negotiation, review, and renewal.
• Continuous improvement mindset with a focus on enhancing procurement processes.
• Excellent collaboration and communication skills for effective integration with other business departments.
• Able to relocate is a MUST.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assist CEO on all commercial, procurement and contractual matters for the operation of power plant and mine.
• Perform commercial review on new tender, contracts or contracts’ amendment and make recommendation to the CEO.
• Undertake financial analysis and review on historical performance and projection of the company.
• Responsible for review of all project reports.
• Involve in the commercial meeting with project stakeholders.
• To undertake specific task under the instruction of CEO

Requirements:

• Hold a Master's degree in Engineering, Business, or Finance.
• Possess a minimum of 10 years of relevant work experience, with demonstrated hands-on leadership and results-driven orientation.
• Ability to effectively manage across different cultures, with strong communication skills.
• Demonstrate a proven international track record, preferably in the power or infrastructure sector.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Our CLIENT is a global wholesaler and manufacturer of industrial equipment with client base spanning across the automotive, equipment, manufacturing and engineering, and oil and gas industries.

Highlight:

• Human Resource Managerial / Leadership
• Progressive Working Environment
• Stable Global Company

The Job:

• Manage full spectrum of HR functions, hiring and interviewing staff, compensation and benefits, employee relations, welfare and performance management.
• Responsible for aligning business objectives with employees and stakeholders in designated business units as well as in compliance with Group HR of parent company
• Maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition
• Oversee workplace safety function of the company.
• Coach/Mentor small team of HR employees

The Candidate:

• Degree in Human Resource Management or related discipline
• Minimum 8 years of working experience in HR leadership role and a HR Generalist
• Prefer with working experience in heavy equipment industry
• Good knowledge of Singapore Employment Acts and TGFEP
• Well aware of government employment or support schemes
• Good in English speaking and writing
• Excellent People and Communication skills
• Possess Leadership skills and qualities
• Singaporeans and permanent residents only

Other Information:

• Working Location: Jurong West/Pioneer, Singapore (walking distance to MRT station)
• Working Schedule: 5-Days Working Week, normal working hours
• Permanent and full-time employment
• Attractive remuneration based on local package

Interested applicants are requested apply online and attach your complete resume in Words format including your Current / Last Drawn and Expected Salaries (with detailed breakdown), Reason for leaving each employment and a recent profile photo. We will get in touch with you if you are a good fit to this position.

[PDPA Declaration] By applying to this job online or emailing us your resume, you give consent to our company to collect, use and disclose your personal data for the purpose of this job application. In event whereby your working experience is not the closest match to this job position, we will keep your resume for future job opportunities. We thank you for giving your trust on us.

Tan LK | EA Reg. No. R1111728 | EA Licence No. 12C6198

Responsibilities:

• Assist CEO on all commercial, procurement and contractual matters for the operation of power plant and mine.
• Perform commercial review on new tender, contracts or contracts’ amendment and make recommendation to the CEO.
• Undertake financial analysis and review on historical performance and projection of the company.
• Responsible for review of all project reports.
• Involve in the commercial meeting with project stakeholders.
• To undertake specific task under the instruction of CEO

Requirements:

• Master degree in Engineering / Business / Finance
• Minimum 10 years of related working experience, hands on leader and result oriented
• Able to manage across different cultures with good communication skills;
• Proven relevant international track record preferably in power / infrastructure sector;
• Proficiency in spoken & written English and Chinese (Mandarin) where need to liaising with China stakeholder.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

OM Materials (Sarawak) Sdn Bhd, has been established to construct, develop and operate a world-class greenfield manganese and ferroalloy smelter in the Samalaju Industrial Park, Sarawak, Malaysia. OM Materials (Sarawak) Sdn. Bhd. is a subsidiary of OM Holdings Ltd. OM Holdings Limited (ASX Code: OMH) is an independent, internationally diversified minerals group with its primary focus on expanding its fully integrated manganese business. Its international operations currently comprise a successful Singapore based metals marketing business supported by a manganese mine in Australia and a ferroalloy processing facility in China.

Job Title: Deputy General Manager – Production/Manufacturing

Location: Samalaju, Sarawak, Malaysia

Role reports into: General Manager, Production

Job Responsibilities

Responsibility to staff and direct the team to:

• Responsible for the comprehensive management of all stages of ferroalloy plant operation; (FeSi, Mn, Metallic Silicon);
• Assist the general manager of production to formulate and implement production and operational strategies and policies to ensure the realization of production targets;
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management;
• Direct and lead production teams and drive initiatives to promote performance excellence;
• Supervise production results, guide operational activities, set high standards, and promote continuous improvement;
• Contribute to training and development of the team;
• Meet customer satisfaction in accordance with organisation plans
• Improve the safety production operation system, quality control standards, cost control strategies and risk management measures;
• Assist the general manager of production in formulating annual production work plan, production budget, production schedule, production target and resource plan to support the realization of organizational goals;
• Maintain overall organisation responsibility for performing all duties in compliance with related manufacturing legal/statutory regulations, professional duties, responsibilities and obligations and programs and initiatives of the company

Day to day responsibilities agreed with your manager to include:

• Manage, direct and monitor the overall performance of the ferroalloy plant
• Effective liaison, support and assistance with other departments
• Maintain and improve mechanisms for manufacturing and all organisation activities, including surveying and measuring the manufacturing operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities
• Utilise agreed systems to manage the organisation’s functions, analysis and documenting
• Direct the development of plans for the organisation to achieve targets
• Developing plans for the organisation’s progress and growth
• Support to all other departments in matters related to manufacturing, e.g. procurement of materials
• Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
• Reporting (content and format as agreed) on a monthly basis or as otherwise required
• Developing plans for team activities to include strategy to achieve targets
• Assist in the development and preparation of the strategy and general business planning of the organisation as a whole.
• Delegate authority and responsibility to team with supervision, accountability and review
• Set an example for team members of commitment, manufacturing process expertise, work ethics and habits and personal character
• Maintain accurate records
• Responsibly use resources and control expenses to meet budgetary controls
• Adhere to all organisation policies and procedures
• Interact and co-operate with all members of the organisation, its suppliers and customers

From time to time, you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Secondary Tasks/Duties

• The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop and expand the business of our organisation and its interests generally.
• You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the organisation’s rules, procedures and policies

Qualifications

• Bachelor degree or above, major in metallurgical engineering, chemical or process engineering;
• At least 15 years of cross functional management experience in steel industry or ferroalloy production enterprises (mainly in ferrosilicon and silicomanganese products. Metallic silicon experience is an advantage);
• Experienced in manufacturing operations, strong in process management and cross functional collaboration;
• Experienced in safety systems/extensive understanding of the implementation of safety rules and policies;
• Experienced in budget/expense management/deep understanding of budget/expense management, basic understanding of financial and accounting practices;
• Strong computer skills, including the ability to prepare spreadsheets and analyze data and trends using Microsoft Office software (Word, Excel, Power Point and/or Access);
• Strong leadership, team building ability and advanced coaching skills;
• Excellent analytical, interpersonal, organisational and communication skills;
• Proficient in English and Mandarin.

You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations, (particularly of any professional body) and with any law which applies to your job role.

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• Develops working knowledge of prime contract requirements and applies knowledge to project activities.
• Interacts with clients on assigned projects and promotes positive relationships.
• Supports project /client development process with presentations and related marketing activities.
• Collaborated with the Project Director in preparation of proposals.
• Ensures achievement of safety objectives on assigned projects; Coordinates resources to achieve project goals.
• Oversees the development and maintenance of preconstruction, construction and closeout execution plans.
• Coordinates review and approval from Project Executive and/or Director of Operations, and communicates of this information to project team.
• Oversees the development and maintenance of written project scopes of work and communication of this information to project team.
• Oversees the development and maintenance of project schedules, including targeted and actual activities lists, durations and sequencing logic and communicates this information to the project team.
• Develops a working knowledge of the project budget, and identifies exceptions to the project budget throughout execution of the project.
• Oversees monitoring and reporting project costs.
• Works closely with the Project Director in the development of change control documentation and related financial documentation.
• Vigorously protects corporate positions.
• Supports the Commercial group in preparation of invoices to client.
• Develops a thorough understanding of contractually required quality in design and construction and supports quality assurance for the project.
• Oversees the coordination of safety resources to monitor site safety and correct nonconformances.
• Monitors design content and quality and coordinates design revisions for constructability and compliance with basis documents, schedule and budget.
• Oversees the procurement and coordination of all required project resources, including interdivisional, interdivisional and extra corporate.
• Oversees the preparation of subcontract, purchase order and change control documentation and related financial documentation.
• Oversees the evaluation of vendor and subcontractor invoices.
• Facilitates communication between project participants, and produces documentation of communication between project participants.
• Works with Document Control to ensures that all project documents are distributed, reviewed and stored to meet project and corporate requirements.
• Project documents include records of communications, design documents, bid packages and addenda and bulletins thereto, and submittal's, among others.
• Ensures compliance of project activities with legal and regulatory requirements.
• Mentors assigned Project Managers /Engineers in growing their skillset and careers.

Qualifications & Requirements

• Bachelor’s degree in Engineering, Construction Management, or a related discipline or an equivalent technical degree.
• A minimum of 15 years experience in Engineering, Project Delivery, or a related discipline.
• A minimum of 7 years experience in a Project Management role, including some within the Life Sciences Industry.
• Experience with vendor management, CM management and client management is key.
• Knowledge of cGMPs as they affect process design and equipment specification would be preferred.
• Progressive ability, capacity, and aptitude in administration to plan, organize, supervise, and coordinate technical work and to obtain cooperation from others.
• Demonstrated ability to manage professional staff.
• Analytical thinking, structured problem-solving skills, superior communication skills, team building, and strong work ethic. Must be able to build reports with staff at all levels.
• Enthusiastic and resilient, innovative and technically grounded.
• Holds an Australian Passport

Job Description：
Responsible for the operational management of bikes by the city operations team, accountable for key metrics such as the effective operation of bikes and the activation of bikes.
Establish and enhance efficient partnerships, including with transportation management companies and government departments. Improve and achieve various business goals set by the company.
Build and improve an efficient work system and process methodology, follow through with implementation and continuous optimization, ensuring the highest level of product experience and business efficiency.
Manage the city operations team, effectively motivate and enhance team efficiency and outcomes, continuously improve and optimize the team's business and organizational capabilities.Job Requirements:
Possess mature team management skills with at least 3 years of team management experience, managing teams of no less than 10 people.
Have a strong awareness of data and logical thinking, able to dissect complex issues and focus on key problems.
Possess a strong sense of goal orientation and responsibility, capable of leading business and teams to breakthroughs in larger business scenarios, and consistently addressing challenges.
Have excellent cross-departmental collaboration skills, able to effectively integrate various resources to promote business development.
Possess the ability to recruit and nurture talent, continuously identify and discover outstanding individuals both internally and externally.
This position requires residency in other countries (Southeast Asia or Europe, etc.). Please refrain from applying if you are not open to relocation.

Bilingual in English and Chinese

The HR Administration Manager role is a key position taking responsibility for coordinating daily activities (HR & Office admin related) between the HQ (Beijing) and Philippines Office, Clients, and Employees to effectively onboard new employees and coordinate them through the employment end to end process with ultimate ownership for quality and service delivery. He/She will oversee and manages the entire life cycle of an employee. This role has dual reporting,

(1) Direct Manager: Group Chairman

(2) Dotted Line to: Group CHRO

Essential Job Functions

Human Resource

(Recruitment Retention/Employee Relations/Training Development/Performance Management)

1. Partnering with business/functional stakeholders to identify issues and deliver HR solutions.

2. Manage the recruitment of all levels of talents according to business needs and departmental recruitment needs.

3. Manage employees' entry, training, performance appraisal, employment confirmation, adjustment and promotion, resignation, etc.

4. Assist employees and system management, communication, and training of the company employees, and establish Standard Operating Procedures (SOP) to ensure alignment of HR policies, tools, and processes at all levels.

5. Assist in standardizing the labour relations process and handling labour disputes.

6. Participate in the team building of the employing department as a business partner.

7. Ensure conformance to all relevant statutory and employment law requirements.

8. Perform other ad-hoc HR related task/project as may be assigned by immediate superior.

Administration

1. Ensure smooth running of all administrative functions, including the operation demand and management of the local branch office.

2. Manage all travel and hotel arrangements for company staff and visitors, including visas and work permits as applicable.

3. Ensure timely and accurate verification of staff payroll and claims, ensuring compliance to the HR/Finance policies and guidelines.

4. Perform other ad-hoc Administrative related task/project as may be assigned by immediate superior.

Essential Job Requirements

1. Full time bachelor’s degree or above in human resource management or business management or other related disciplines.

2. At least 5 years of human resource management experience, with practical working experience in human resource management.

3. Be familiar with the contract management, salary system, employment system, insurance benefits and training objectives of multinational corporations.

4. Excellent coordination and communication awareness, fluent in both English and Chinese.

5. Promote positive emotions to enhance the team's ability.

Office Address:

High Street South Corporate Tower 1, 19th Floor, Unit LZ 12 and 15, 9th Avenue, Corner 16th Street, Bonifacio Global City, Taguig, Philippines

Interested applicants are required to email your updated resume/CV to Gabriel

Email: [email protected]

WeChat: chenyouren003

Viber: +65 8821-3425

Corporate Website: http://www.liaoningyishengbio.com/

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

Job Description:

As a Management Trainee, you will:

• Undergo a comprehensive training program: Gain hands-on experience and exposure to various departments, including Sales, Marketing and Operations.
• Learn from industry experts: Work closely with Engineers to develop a deep understanding of our business operations, products and industry dynamics.
• Participate in projects and assignments: Honing your skills in Sales Planning, Technical Decision-Making, Problem-solving, and Project management, while also cultivating your ability to integrate complex technical solutions, collaborate effectively with cross-functional teams, and adapt to dynamic customer requirements.
• Rotate through different roles: Experience various aspects of our business to prepare for the responsibilities of a Sales Manager.

Post-Training Placement:

Upon successful completion of the one-year training program in Singapore Headquater, you will be assigned to our Indonesia office as a Sales Manager. In this role, you will:

• Lead and develop a high-performing sales team: Drive revenue growth by developing and executing effective sales strategies.
• Build and maintain client relationships: Cultivate strong partnerships with clients to understand their needs and provide tailored solutions.
• Achieve sales targets: Set and achieve ambitious sales targets, contributing to the overall success of the business in Indonesia.

Qualifications & Requirements:

Bachelor's degree in Engineering or a related field.

Experience in managing a team.

Aggressive and result driven.

Strong interpersonal and communication skills.

Willingness to relocate to Indonesia after the training period.

Able to speak in Mandarin to liaise with Mandarin-speaking associates and clients.

If you are a motivated and ambitious individual ready to embark on an exciting career journey, we invite you to apply by submitting your resume.

This is a challenging yet rewarding program designed to groom future leaders within our organization. Successful candidates will have opportunities for career advancement.

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

QUALIFICATIONS

· Bachelor’s degree in business administration or similar field is preferred.

· Minimum of 6 years of proven experience in customer engagement, consulting, or related experience

· Knowledge of Domino’s store technology is preferred.

· Proven project management and customer service experience

· Strong organizational, interpersonal, problem solving and influencing skills.

· Proficiency in Microsoft Office and customer relationship management (CRM) software

· Must have the ability to work independently and with minimal supervision.

· Strong analytical skills required.

· Proven ability to build relationships and work effectively with others at all levels of an organization.

· Demonstrated ability to lead, motivate, hold accountable, develop, and direct.

SOFT SKILS REQUIREMENTS

1. Excellent Communication skills: The primary duty of a customer engagement manager is to interact with our international master franchise on a day-to-day basis. Considering this, communication skills are of primary importance. Using verbal and written communication skills, you are responsible for conveying messages to international master franchise and feedback to respective internal teams.
2. Problem-solving skills: One of the job responsibilities of the customer engagement manager is to solve the international master franchise’ problems. If the problem is out of your scope, then you should navigate it to the respective team’s subject matter expert.
3. Relationship-building skills: The core job responsibility of customer engagement Managers involves building relations with the international master franchise. You will do this by interacting with the international master franchise to understand their feedback and offering possible solutions. Through different activities, customer engagement managers win over the international master franchise’ confidence and make them feel more comfortable. This will also help them create a positive reputation for the brand
4. Analytical skills: As International master franchise, Engagement Managers you must listen to them and interpret their communication. Further, you are responsible for drawing insights from the customer data and making critical decisions. To fulfill this, an ideal candidate must have good analytical skills.
5. Leadership skills: As Customer engagement managers you will lead and collaborate with team of solution and technical consultants. Managing such teams and motivating them toward their goals is a huge task requiring leadership skills.
6. Attention to detail: An ideal candidate must pay attention to details. Observing things and paying attention to the details will help you to be more personal in your approach. By paying attention to international master franchises grievances, needs, and expectations, you can personalize and customize customer services and help Domino’s team to successfully rollout solutions to various markets.