As a Senior Social Media Manager, you will manage agency client accounts, offering strategic leadership, innovation, and oversight. You will play a key role in shaping and executing social media strategies across multiple platforms (META, TikTok, YouTube), optimizing ad buys, and driving client success. You will lead campaign planning, collaborate with the team, and report on performance, ensuring the agency delivers top-tier results for clients. You will also mentor junior team members and help refine internal processes to improve efficiency and results.

Key Responsibilities

• Strategic Account Management: Lead agency client accounts, providing strategic direction, creative input, and consistent client support. Ensure each client receives tailored, high-impact social media strategies.
• Ad Buys & Campaign Optimization: Take ownership of ad campaigns across META, TikTok, and YouTube, including budgeting, execution, and optimization to achieve key performance indicators and meet client goals.
• Campaign Planning & Leadership: Lead the end-to-end process of social media campaigns, from planning to execution. Collaborate closely with clients and internal teams to ensure campaigns are aligned with objectives, targeting the right audience, and delivering results.
• Mentorship & Team Collaboration: Provide mentorship and guidance to junior social media team members, helping to elevate their skills and performance. Collaborate with the creative and content teams to ensure campaign execution is seamless and on-brand.
• Client Relations & Strategy Development: Serve as the main point of contact for clients, building strong, long-term relationships. Regularly communicate campaign progress, provide strategic insights, and proactively address client needs and concerns.
• Performance Reporting & Analytics: Prepare detailed reports on campaign performance, using data insights to drive optimizations and inform future strategies. Provide actionable recommendations based on data and performance metrics.
• Innovation & Thought Leadership: Stay ahead of social media trends, continuously improving our agency’s strategies and creative output. Recommend new tools, technologies, and tactics to enhance our social media services.
• Deadline & Time Management: Lead the team in managing tight deadlines, ensuring quality work is delivered on time and in line with client expectations.

Required Qualifications & Skills

• 6+ years of experience in social media management, with at least 2 years in a senior or lead role, ideally from an agency background.
• Proven expertise in managing ad buys across META, TikTok, and YouTube with a strong understanding of ad optimization, budget management, and performance analysis.
• Deep knowledge of FMCG and retail products, with the ability to tailor social media strategies for these industries.
• Strong experience in writing compelling and relevant social media captions that align with a client’s voice, brand, and marketing objectives.
• Exceptional communication and client management skills, with a proactive approach to relationship building and problem-solving.
• Strong organizational skills, with the ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
• Expertise in performance reporting, campaign analysis, and the ability to optimize strategies based on data-driven insights.
• Leadership skills with the ability to mentor and guide junior team members while fostering a collaborative and high-performing team environment.
• Strong creative thinking and the ability to bring new, innovative ideas to social media strategies and campaigns.

Preferred Skills

• Experience with social media management tools, ad management platforms, and analytics platforms.
• Expertise in managing influencer campaigns and collaborations.

This role is open only to Singapore Citizens or Permanent Residents.

Job Summary :

An excellent career opportunity for an individual who are experienced in managing the end-to-end lifecycle for Life and Health Insurance product development process to grow and contribute to an esteemed organization.

Mandatory Skill-Set :

• A degree in Actuarial Science, Accountancy, Finance, or Marketing.
• A minimum of 7 years of experience in the insurance industry with hands on knowledge and experience in Life and Health product development, pricing, or actuarial roles.
• Knowledge and experience on Shield products are essential.
• Extensive knowledge of life insurance products, including term-life, whole-life, universal-life, and variable-life insurance.
• Strong expertise in life and health product development, pricing, proposition creation, and project implementation.
• Proven experience in entering new markets, formulating industry strategies, and deploying go-to-market plans for emerging technologies.
• Demonstrated ability to manage multiple priorities and adapt quickly to dynamic project requirements.
• Skilled in developing actionable plans to transition projects from concept to successful launch, ensuring seamless execution.
• Exceptional presentation, communication, interpersonal, and negotiation abilities.
• Highly self-motivated, resourceful, and results-driven professional with a strong focus on achieving business objectives.

Desired Skill-set:

• Certifications in CMFAS and/or LOMA;
• Insurance certifications such as BCP, PGI, HI and ComGI

Responsibilities :

• Ideate, plan, and manage product development and involve in the end-to-end activities for new products;
• Conduct customer research and competitive analysis to deliver the best product proposition;
• Collaborate with other departments such as Actuarial, Implementation and Pricing team to strategize;
• Conduct product risk assessment and share with the management on the best risk management practices;
• Prepare Product Specification (FactSheet), Product Summary cum Presentation and Policy Contract;
• Work with Business Heads for product approval documentation and business casing within the stipulated timeline;
• Responsible on the communication and drafting of product launch announcements include marketing initiatives, work with agencies and bancassurance to achieve the channel's KPIs;
• Responsible on post product launch monitoring, synthesize customer feedback, findings from user research and other market insights and distill them into the roadmaps and feature lists;
• Ensure adherence to regulatory requirements and industry standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

SUMMARY

· This position is responsible for supporting projects leading to the success of project.

· The Project Manager to lead the project team in achieving project goals and gaining high customer satisfaction.

· The Project Manager will ensure the quality of the project is met within the allocated budget and timeline.

SUPERVISORY RESPONSIBILITIES

· Mentor and lead Project Managers in completing projects within allocated resources as assigned by PM Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including the following with other duties as assigned:

· Responsible for driving customer satisfaction through focus on accountability and quality.

· Be the point of contact for customer to all issues.

· Drives global meetings of project on behalf of customer to assure the success of project.

· Continuous tracking of project performance and schedules of internal stakeholders and external stakeholders.

· Validate project workscope, ensure up to date technical scope of work.

· Assure compliance to contract commitments and ensure turnkey design within scope of work.

· Identify out of scope work to sales and initiate CIP to sales if necessary.

· Assure proper coordination between internal departments (all technical project lead) and project stakeholder for technical integration with a project execution plan.

· Coordinate with all project stakeholders and customer to align towards common objectives and goals of the program.

· Integrate stakeholders’ timeline and develop a detail plan with key activities (timeline) into an overall project schedule and ensure all team member, suppliers and customer are fully acceptable to it.

· Understands intermediate regulatory certification requirements and provide recommendation to customer for meeting regulatory certification requirements in the turnkey packages per workscope.

· Create and manage project budgeted resources (hours and hard cost), cost recording, control and forecasting.

· Identifying risk and create risk management analysis with means of stop light chart, etc and present to management during weekly project review meeting.

· Implement and improve good Project Management Tools for effective usage.

· Continuous maintaining the relevance of Project Management Processes & Procedures.

· Overseas travel will be required.

· Other duties as assigned.

QUALIFICATION REQUIREMENTS

· Qualified degree or Masters in Mechanical/Electrical Engineering, Aerospace Engineering.

· At least 4-5 years experience in aircraft interior reconfiguration engineering.

· Knowledgeable of aircraft and interior reconfiguration engineering requirements.

· Able to read and understand aircraft designs, drawings and specifications.

· Good understanding of Part 25 regulatory and compliance requirements.

· Able to apply knowledge of business and management principles involved in strategic planning, equipment allocation/management, complex leadership techniques and coordination of people and resources.

· Able to work in a team environment and accept required roles, responsibilities and accountability.

· Able to multi-task and work independently

About role

He / she is responsible in executing direction, strategy, planning, and delivery of the company’s manufacturing activities worldwide (flavor house, beer, tobacco, printing and others). He / She shall take lead on commissioning, start-up and streamlining manufacturing operations, reduce inefficiency in operations and optimized the product cost for the plant / projects under his / her care.

He/she shall work closely with HQ team on execution of new and on-going product / machinery / factory operational projects. He/she must comply with yearly schedule for factory reporting and reviewing. He/she should work closely with factory team on production process improvement and ensure training is in place that projects are completed, and handed over to normal operation successfully.

He/she will be responsible for reviewing current project management and production practices and perform gap analysis to identified area for improvement. After alignment with senior management on the gaps and action needed, he/she will lead the efforts to implement changes and provide training to close the gaps. He/she will ensure proper documentation of improvement done in the factory and periodically provide update to Senior Management.

Responsibilities

• Ensure that all global / local projects under his / her care are covered in a holistic approach closing all gaps identified from the beginning until the end of the project with the goal of sustainable operation post project handover. This includes feasibility assessment of product design development to ensure a successful and efficient commercial manufacturing process.
• Oversee, recommend and follow-up on daily global / local project management and execution activities including immediate escalation of major issues, SOP development , and training of local factory personnel.
• Responsible for assuring that all manufactured products from new / on-going projects under his / her care are made in accordance with prescribed Process Descriptions and in accordance with the Quality Management System (QMS)
• Ensure for new / on-going projects under his / her care that the facility / machinery are in compliance with all regulatory requirements. Drive adherence to safety policies and procedures across the organisation.
• Streamlining production processes and cost optimization by reducing complexities, optimizing resources and improving efficiency during project execution.
• Closely monitor progress of Capex projects in the factory and provide support if needed to ensure projects are implemented according to the plan timelines.
• Provide day-to-day guidance to factory team for them to achieve key business objectives involving quality, productivity, order fulfillment etc.
• Accountable for manufacturing KPI performance and product cost performance on the projects under his/her care.
• Ensure that, as the company grows, manufacturing capabilities meet or exceed all industry and customer requirements in terms of cost, quality, and responsiveness.
• Capable of driving change transformation and strategy execution to achieve specific business results.
• Evaluate the assignment of resources to ensure successful project execution.
• Keep abreast of industry technical changes and make recommendations for training of supervisor personnel.
• Provide leadership to the factory teams; ensure right level of expertise and proper succession planning process aimed at smooth delivery of all department deliverance including managing and reporting of revenue and manufacturing budget besides design and management of all agreements.
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)
• Drive adherence to safety initiatives, policies and procedures across the manufacturing facilities as part of the projects under his/her care.
• Drive energy saving and cost reduction initiative.

Requirements

• Bachelor's Degree in Mechanical, Industrial, Supply network, Planning, Electrical, Manufacturing Engineering with at least 8 years of experience in the tobacco industry, background in process/manufacturing engineering or product/process development/Projects Management etc.
• Demonstrates proven track record of Manufacture management, Technical, Product and Process Expertise, with strong analytical and problem-solving abilities
• Proficient in the use of MS Office (Word, Excel, PowerPoint)
• Certified/Experience in Lean Manufacturing, Six-Sigma Tools and Principles
• Organized and demonstrates good Leadership Management Skills
• Proven Management with similar managerial trade production experience in Multiple Project Management with strong planning, organization, and communication skills.
• Demonstrated success in a highly collaborative environment with excellent written and oral bilingually effective and good communications skills.
• Demonstrated experienced running manufacturing facilities in both prototype and series production programs with the ability to achieve high-level results within a challenging environment.
• Proven ability to reduce manufacturing unit cost and increase contribution to gross margins.
• Good level of liaison skills and ability to meet deadlines and targets.
• Good team-work skills actively involve colleagues across the business, builds the benefits of collaborative working.
• High sense of proactivity.
• Innovative thinker, ability to provides speedy solutions and hands on.

Purpose of Job

The Senior Finance Manager is responsible for overseeing the financial health and strategic financial operations of the company. The role involves leading the finance team in financial reporting, budgeting, cash flow management, and audit and tax compliance. This position will also be involved in business planning, financial analysis, mergers and acquisitions, and internal controls. The Senior Finance Manager will provide key insights to senior management and contribute to the organization’s strategic goals and decision-making process.

Job Duties

· Reporting & Management: Oversee the preparation of accurate financial statements, management reports, and group consolidations. Ensure compliance with local accounting standards (IFRS, Singapore FRS) and statutory reporting requirements.

· Cash Flow & Budgeting: Lead cash flow management, budgeting, and financial forecasting processes to ensure financial resources are utilized effectively. Monitor financial performance and identify areas for improvement.

· Strategic Business Planning & Analysis:Partner with senior leadership to drive business planning and decision-making through comprehensive financial analysis and recommendations.

· Corporate Finance & Treasury: Lead the treasury function, manage working capital, and optimize cash flow strategies. Oversee financial risks and ensure sound corporate finance strategies.

· Mergers & Acquisitions (M&A): Conduct due diligence and financial evaluations for potential mergers, acquisitions, and business expansions.

· Internal Controls & Compliance:Implement and monitor robust internal controls and ensure compliance with regulatory and tax requirements. Ensure accurate financial reporting and transparency.

· Team Leadership & Development:Lead and mentor the finance team, fostering collaboration, skill development, and high-performance culture. Ensure effective communication and alignment within the department.

· Ad-Hoc Duties: Take on additional duties as assigned by senior management, contributing to broader business strategies and goals.

Experience:

· Minimum of 8 years of relevant accounting and finance experience, including at least 3 years in a senior finance or leadership role.

· Extensive experience in Group Consolidation and overseeing financial reporting for regional or international subsidiaries.

· Proven experience in budgeting, forecasting, financial modelling, and strategic financial analysis to support business decisions.

· Hands-on experience in corporate finance, treasury management, and cash flow optimization.

· Strong background in conducting due diligence for mergers and acquisitions.

· Demonstrated ability to manage and oversee the financial operations of local and international subsidiaries.

· Strong experience in implementing internal controls and ensuring compliance with local tax and regulatory requirements.

· Experience in coordinating audits and working closely with external auditors and tax advisors.

Qualifications:

· Bachelor’s degree in Accounting, Finance, or a related field is required.

· Professional accounting qualification such as ACCA, CA (Chartered Accountant), and/or CPA is essential.

· Additional certifications such as CMA (Certified Management Accountant) or CFA (Chartered Financial Analyst) will be an advantage.

Other Requirements:

· Proficient in ERP systemssuch as SAP, Oracle, or Business Central (BC).

· Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, advanced formulas, macros).

· In-depth knowledge of IFRS and Singapore FRS for financial reporting.

· Strong understanding of taxation and regulatory requirements for both local and international operations.

· Fluent in English and Chinese, with excellent communication skills to collaborate with internal teams and external stakeholders in both languages.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

These are the essential technical and professional skills needed for the role.

· Leadership Skills:Ability to lead, mentor, and manage a finance team. Skilled in performance management, staff development, and fostering a collaborative team environment.

· Financial Expertise: Extensive experience in financial reporting, management accounting, budgeting, forecasting, and financial analysis to support business decision-making.

· Strategic Insight: Ability to translate financial data into strategic insights and provide actionable recommendations to senior management.

· Corporate Finance & Treasury: In-depth understanding of corporate finance, treasury management, and cash flow optimization.

· Internal Controls & Compliance: Knowledge of regulatory compliance and strong expertise in internal controls to maintain the integrity of financial operations.

· Analytical Thinking & Problem Solving: Ability to conduct complex financial analysis, such as variance analysis, margin analysis, and financial modelling to identify trends and improvement areas.

Behavioural Competencies:

These are the personal attributes and interpersonal skills needed for the role.

· Detail-Oriented & Meticulous: Strong attention to detail and accuracy in all financial reporting, ensuring completeness and reliability of financial data.

· Proactive & Results-Oriented: Focused on identifying opportunities for improvement, taking initiative in solving problems, and achieving results that benefit the business.

· Strong Time-Management & Organizational Skills: Ability to prioritize tasks and manage multiple deadlines efficiently in a fast-paced environment.

· Excellent Communication & Interpersonal Skills: Able to communicate complex financial information clearly and effectively to both financial and non-financial stakeholders.

· Problem-Solving & Critical Thinking: Ability to think critically and creatively in solving financial issues, making data-driven decisions, and providing solutions.

· Collaborative & Team-Oriented: Strong ability to work collaboratively within a team environment, fostering cooperation and achieving business goals.

· Adaptability & Flexibility: Ability to adapt to changing business needs and priorities, demonstrating flexibility and resilience in a dynamic environment.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Business Development: Develop new business with prospects in the Office, Warehouse, Building and Data Centre markets. Engage with ‘C’ level executives to develop executive relationships. Work closely with partners to drive partner-led opportunities.
• Sales Cycle Management: Overall responsible for all aspects of the sales cycle. Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions. Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations. Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress. Negotiate terms and close sales deals to achieve or exceed sales targets. Provide post-sales support to ensure customer satisfaction and retention. Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 4 years of Outside Sales experience, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.
• Willing to travel within Singapore and Johor Malaysia. Preferably have own transport and driving license.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

As our Group Fitness Development Manager, you play a significant role in leading, developing and driving potential partnerships with our key stakeholders. We are seeking analytical, innovative and driven individuals who inspire to stay technologically relevant and achieve results for business awareness. Join us and be part of a dynamic team that will value add your learning and growth as a Group Fitness Development Manager!

Your contributions to our joint success

• Responsible for planning, developing and administering all aspects of the group fitness and instructor training programs.
• Supervising the group fitness instructors and operations of the group fitness department to ensure the highest level of programming and customer service.
• Develop onboarding/orientation programs to cultivate a culture of continuous learning for new instructors.
• Provides ongoing training, mentoring and evaluation of group fitness instructors and classes.
• Works closely with Area/ Branch Managers to ensure a high level of member participation in the group fitness program.
• Review, analyse and improve business processes and systems to achieve higher productivity and results.
• Source, network and partner with potential business influencers to deepen market penetration

What does it take to be a Group Fitness Development Manager

• Results and service oriented
• Self-motivated and a team player
• Excellent leadership and interpersonal skills
• Experience in Group Fitness and Business Development

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume, including expected salary. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. This includes developing master-plans and budget proposals, conceptual planning and conducting feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Requirements

• Recognized degree in Electrical or Mechanical Engineering with at least 7 years’ of relevant experience in facilities and project management in healthcare, pharmaceutical or semiconductor industry
• Candidates with degree in Building Services with at least 8 years’ of relevant experience may be considered.
• Extensive experience in design and operations of facilities with stringent environmental conditions such as cleanrooms, isolation and containment facilities
• Proficient in Building Regulations, EHS and WSH requirements pertaining to infrastructure facilities development
• A team player with excellent project management, supervisory, interpersonal and communication skills
• Proficient in AutoCAD drafting
• An independent self-starter who is proactive, adaptable and works well under pressure

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Basic Roles & Responsibilities

• This above role will work closely with the Head of International Finance to develop and execute financial strategies aligned with regional and corporate objectives.
• Provide financial insights, leveraging data analysis to support international business performance and growth.
• Support the Head of International Finance in budgeting, forecasting and financial planning processes.
• Oversee international financial operations, accounting, cashflow management and reporting.
• Monitor financial KPIs and provide necessary updates to the Head of International Finance.
• Ensure all financial activities comply with the relevant countries’ accounting regulations, tax requirements and corporate policies.
• Manage internal and external audits, ensuring compliance with JGAAP, IFRS and relevant tax laws.
• Maintain strong internal controls to safeguard company assets and ensure financial integrity.
• Act as the primary liaison between Head of International Finance and Japanese stakeholders.
• Support interpretation and translation between Japanese and English for the Head of International Finance and Japanese Headquarters to ensure clear communication.
• Promote best financial practices and sharing within the organization.

Job Requirements

• Minimum Bachelor’s Degree in Finance & Accounting, Economics or equivalent
• At least 10 to 12 years’ relevant work experience
• Extensive experience with ERP systems, particularly with advanced modules in SAP and Microsoft Dynamics 365.
• Possess native or business level proficiency in Japanese and English language (spoken & written)
• Possess ability to manage complex projects in fast-paced environment
• Good communication and interpersonal skills

Main Responsibilities:

1. Grow sales of Pentair Commercial Systems products in South East Asia and other assigned territorie such as Taiwan to achieve sales target.

2. Develop and manage distribution partners and OEMs in the assigned territories.

3. Identify opportunities and develop/implement strategies to realize them.

4. Provide sales and budget forecast.

5. Provide product presentation/promotion program/training to channel partners and end-user customers.

6. Conduct field services and troubleshooting on site when needed.

7. Provide technical support internally with team & externally at customer site.

Qualifications:

1. Degree or diploma educational qualification with at least 5 years in a relevant sales role.

2. Experience in sales of foodservice equipment to quick service restaurants, chain stores and/or modern trade will be an added advantage.

3. Proven ability to develop and manage distributors and OEMs to achieve sales target.

4. Good communication and interpersonal skills and ability to work well with a multi-cultural environment.

5. High integrity and values of trust, reliability and discipline.

6. Self-motivated, energetic with excellent inter-personal skill.

7. Must be fluent in spoken and written English. Chinese language will be a requirement for Taiwan sales.

8. Willing to travel within the assigned territories.

9. Proficiency in Microsoft Office and Salesforce applications.

10. Sales experience in SEA region will be an added advantage.

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Purpose of Job

The Senior Finance Manager is responsible for overseeing the financial health and strategic financial operations of the company. The role involves leading the finance team in financial reporting, budgeting, cash flow management, and audit and tax compliance. This position will also be involved in business planning, financial analysis, mergers and acquisitions, and internal controls. The Senior Finance Manager will provide key insights to senior management and contribute to the organization’s strategic goals and decision-making process.

Job Duties

· Reporting & Management: Oversee the preparation of accurate financial statements, management reports, and group consolidations. Ensure compliance with local accounting standards (IFRS, Singapore FRS) and statutory reporting requirements.

· Cash Flow & Budgeting: Lead cash flow management, budgeting, and financial forecasting processes to ensure financial resources are utilized effectively. Monitor financial performance and identify areas for improvement.

· Strategic Business Planning & Analysis:Partner with senior leadership to drive business planning and decision-making through comprehensive financial analysis and recommendations.

· Corporate Finance & Treasury: Lead the treasury function, manage working capital, and optimize cash flow strategies. Oversee financial risks and ensure sound corporate finance strategies.

· Mergers & Acquisitions (M&A): Conduct due diligence and financial evaluations for potential mergers, acquisitions, and business expansions.

· Internal Controls & Compliance:Implement and monitor robust internal controls and ensure compliance with regulatory and tax requirements. Ensure accurate financial reporting and transparency.

· Team Leadership & Development:Lead and mentor the finance team, fostering collaboration, skill development, and high-performance culture. Ensure effective communication and alignment within the department.

· Ad-Hoc Duties: Take on additional duties as assigned by senior management, contributing to broader business strategies and goals.

Experience:

· Minimum of 8 years of relevant accounting and finance experience, including at least 3 years in a senior finance or leadership role.

· Extensive experience in Group Consolidation and overseeing financial reporting for regional or international subsidiaries.

· Proven experience in budgeting, forecasting, financial modelling, and strategic financial analysis to support business decisions.

· Hands-on experience in corporate finance, treasury management, and cash flow optimization.

· Strong background in conducting due diligence for mergers and acquisitions.

· Demonstrated ability to manage and oversee the financial operations of local and international subsidiaries.

· Strong experience in implementing internal controls and ensuring compliance with local tax and regulatory requirements.

· Experience in coordinating audits and working closely with external auditors and tax advisors.

Qualifications:

· Bachelor’s degree in Accounting, Finance, or a related field is required.

· Professional accounting qualification such as ACCA, CA (Chartered Accountant), and/or CPA is essential.

· Additional certifications such as CMA (Certified Management Accountant) or CFA (Chartered Financial Analyst) will be an advantage.

Other Requirements:

· Proficient in ERP systemssuch as SAP, Oracle, or Business Central (BC).

· Advanced proficiency in Microsoft Office, particularly Excel (pivot tables, advanced formulas, macros).

· In-depth knowledge of IFRS and Singapore FRS for financial reporting.

· Strong understanding of taxation and regulatory requirements for both local and international operations.

· Fluent in English and Chinese, with excellent communication skills to collaborate with internal teams and external stakeholders in both languages.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

These are the essential technical and professional skills needed for the role.

· Leadership Skills:Ability to lead, mentor, and manage a finance team. Skilled in performance management, staff development, and fostering a collaborative team environment.

· Financial Expertise: Extensive experience in financial reporting, management accounting, budgeting, forecasting, and financial analysis to support business decision-making.

· Strategic Insight: Ability to translate financial data into strategic insights and provide actionable recommendations to senior management.

· Corporate Finance & Treasury: In-depth understanding of corporate finance, treasury management, and cash flow optimization.

· Internal Controls & Compliance: Knowledge of regulatory compliance and strong expertise in internal controls to maintain the integrity of financial operations.

· Analytical Thinking & Problem Solving: Ability to conduct complex financial analysis, such as variance analysis, margin analysis, and financial modelling to identify trends and improvement areas.

Behavioural Competencies:

These are the personal attributes and interpersonal skills needed for the role.

· Detail-Oriented & Meticulous: Strong attention to detail and accuracy in all financial reporting, ensuring completeness and reliability of financial data.

· Proactive & Results-Oriented: Focused on identifying opportunities for improvement, taking initiative in solving problems, and achieving results that benefit the business.

· Strong Time-Management & Organizational Skills: Ability to prioritize tasks and manage multiple deadlines efficiently in a fast-paced environment.

· Excellent Communication & Interpersonal Skills: Able to communicate complex financial information clearly and effectively to both financial and non-financial stakeholders.

· Problem-Solving & Critical Thinking: Ability to think critically and creatively in solving financial issues, making data-driven decisions, and providing solutions.

· Collaborative & Team-Oriented: Strong ability to work collaboratively within a team environment, fostering cooperation and achieving business goals.

· Adaptability & Flexibility: Ability to adapt to changing business needs and priorities, demonstrating flexibility and resilience in a dynamic environment.

Responsibilities:

• Take responsibility for implementing the business development strategy for a significant part of the organization.
• Formulate the strategy and identify, evaluate, and structure key transactions to ensure continued financial health and maximum value creation through the entire product life cycle.
• Consult with customer representatives at the top management level to identify the strategic outcomes they are seeking to achieve, coordinating the engagement of users as well as functional and technical specialists within own and customer organizations, to gather and analyze very complex customer data and to develop and agree on a specification of customer requirements.
• Develop and implement a relationship management plan for strategic, complex global potential accounts to build key relationships at local, national, and corporate levels.
• Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Lead and create an organization-wide customer orientation and develop the infrastructure for customer relationship building to place the customer at the center of the organization.
• Develop a personal network of senior managers within the business sector and at relevant advisory and regulatory bodies. Represent the organization at major business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.
• Lead a cross-functional internal team (for example, technical, commercial, and legal) to configure a very complex, high-value tailored or bespoke product and services solution and associated contractual terms that meet the customer's strategic goals at an international or global level.
• Present the solution to customer representatives and negotiate agreement with the customer and internal colleagues, to ensure that customer needs are met at an acceptable level of commercial risk.
• Ensure that a global internal function and/or a large, cross-functional, global customer account team and/or a large national organization maintains high-quality customer information; monitor and review information quality to ensure that it is fit for purpose.
• Provide user input to the development or improvement of the customer relationship management system to ensure that it meets immediate and longer-term business needs.
• Develop and implement a relationship management plan for strategic, complex global existing accounts to build key relationships at local, national, and corporate levels.
• Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Manage strategic client and customer relationships, typically by deploying large account teams to ensure ongoing customer intimacy and loyalty toward the organization.
• Ensure that business activities within a significant area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies to minimize business risk and protect the reputation of the organization.
• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the function.
• Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.

Requirement:

• Master's Degree or Equivalent Level
• Wide and deep experience providing expert competence (Over 10 years to 15 years )
• Experience of general supervision of more junior colleagues (7 to 12 months)
• Clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies
• Proven ability to resolve workplace challenges and make decisions that benefit both the team and the organization

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary:

We are seeking a motivated and results-driven Key Account Manager (Sales)to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with clients, and driving growth initiatives to expand our market presence.

Key Responsibilities:

• Identify, qualify, and manage new business leads and opportunities.
• Develop and execute strategic plans to identify, target, and acquire corporate clients.
• Act as the liaison between clients, designers, and other stakeholders to ensure that client requirements are not only met but exceeded.
• Manage post-tender interviews, working alongside clients and team members to address questions and fulfill needs.
• Serve as the primary point of contact for clients, ensuring effective and timely communication.
• Guarantee that all drawings and proposals are completed and submitted on time.
• Review client agreements to ensure that all key clauses and relevant terms are accurately captured.
• Track and document the progress of each lead, both new and potential.
• Participate in weekly sales meetings and contribute to achieving the organization’s sales targets.

Job Requirements:

• /Degree in any discipline
• Minimum 3-year relevant experience in Sales/Marketing; preferably in interior design/construction
• Proven track record of generating leads and securing new business in the industry.
• Strong customer service and sales skills for generating leads
• Advanced presentation and persuasive skills
• Candidates with more experience may be considered for a senior role.

Role Description:

As the ISO Tank Yard Manager, you will lead a team, ensure the safe storage and maintenance of ISO tanks, oversee equipment operations, and maintain compliance with industry standards and safety regulations. You will be tasked with optimizing yard processes, ensuring effective scheduling of tasks, and managing resources to meet operational targets.

Key Responsibilities:

• Oversee daily operations of the ISO Tank Yard, including the safe handling, storage, and maintenance of T75 and T50 containers.
• Manage and coordinate the movement of ISO tanks within the yard, ensuring optimal use of space and efficient tank handling.
• Supervise and train staff, managing shift schedules and ensuring all team members adhere to safety and operational procedures.
• Ensure compliance with all safety regulations, environmental policies, and industry standards related to tank storage, handling, and maintenance.
• Monitor and maintain yard equipment, ensuring it is in good working order, and schedule regular maintenance or repairs as needed.
• Work closely with logistics and operations teams to coordinate the delivery, pickup, and inspection of ISO tanks.
• Conduct regular inspections of the yard and tanks to ensure all equipment is maintained to the highest safety and operational standards.
• Implement best practices and continuous improvement initiatives to optimize yard operations, reduce turnaround time, and enhance overall efficiency.
• Manage inventory levels and ensure proper documentation for all tanks entering and exiting the yard, including condition reports and maintenance records.
• Coordinate with external contractors and service providers when necessary to support yard operations.

Requirements:

• Proven experience in managing operations within a container yard or tank storage facility, preferably with ISO tanks (T75, T50).
• Strong understanding of ISO tank specifications, handling procedures, and maintenance requirements.
• Knowledge of safety and regulatory compliance related to tank storage, handling, and environmental standards.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work under pressure and meet operational deadlines.
• Proficiency in yard management software or systems is a plus.
• Valid forklift or other yard equipment certifications are a plus.

About our client: Our client is a leading global manufacturer of pumps, valves and closures.

About the role:

• Oversee and manage Sales Representatives within the assigned territory, including forecasting, business planning, and follow-up on active opportunities.
• Visit key customers and prospects to foster personal relationships with decision-makers, identify new opportunities, and drive inquiries and orders. Gain a comprehensive understanding of customer processes, organizations, and business needs to provide a competitive advantage in sales.
• Track and manage sales activities, including quotations, profitability, pricing trends, and quotation success ratios for the designated territories. Ensure effective use and maintenance of the Sales Team's quotation tracking systems.
• Develop and deliver technical sales presentations to customer decision-makers, promoting the company's product offerings and confirming product compliance with customer specifications and requirements.
• Pursue and evaluate inquiries from clients regarding aftermarket parts and services, including Valves, Desuperheaters, steam conditioning products, and field services, to support Aftermarket Operations.
• Submit weekly reports detailing key market insights, customer feedback, competitor activities, and any relevant industry information that may impact the business directly or indirectly.
• Investigate and coordinate the resolution of customer issues related to products, delivery, or services, ensuring customer satisfaction.
• Engage with customers through site visits as needed to conduct product design reviews or resolve commercial issues, facilitating customer commitment to orders.
• Develop and implement strategies to promote the technical advantages of Cope Vulcan Products, including product designs and services.
• Create sales plans and actions to meet market booking targets and business objectives.
• Prepare annual product forecasts for the market, ensuring alignment with business goals.
• Train and collaborate with sales channels through joint calls and field activities.
• Develop and deliver training programs for both internal and external sales teams in coordination with other team members.
• Maintain comprehensive client profiles for key stakeholders, including end users, EPCs, and OEMs.
• Provide market intelligence and pricing recommendations to guide business decisions.
• Take ownership of major projects within the territory, leading the strategy to secure business opportunities.
• Provide regular competitive updates and insights specific to the region.
• Set goals for distributors and representatives, conducting semi-annual performance reviews.
• Perform additional tasks as needed, as directed by the supervisor.
• Seek technical and commercial support from manufacturing locations to address customer needs when necessary.
• Ensure the timely preparation and submission of handover documents for orders to manufacturing locations.
• Work closely with contact management throughout the execution of contracts.
• Prepare Pre-Qualification documents and business reports as required by management.

About you:

• Degree in Engineering or similar field and over 10 years of related experience in supporting sales activities/sales in Power, Petrochemical, Oil & Gas, Water & Wastewater and General Industries in the region & Valve sales experience (control valve experience preferred).
• Strong problem-solving skills with the ability to handle various situations involving limited standardization. Capable of interpreting a range of instructions, including written, oral, diagrammatic, or scheduled formats.
• Expertise in reviewing customer-supplied specifications, P&IDs, and data sheets to determine the best valve selections based on job requirements and application needs.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat for job-related tasks.
• In-depth knowledge of Severe Service and General Service control valve applications across Power, Industrial, and other markets.
• Expertise in Desuperheating and Steam Conditioning applications for power generation and co-generation systems.
• Ability to effectively use sizing programs for valve and system selection.
• Proficient in Steam Conditioning and Turbine Bypass applications for Power and Co-Gen environments.
• Experience in basic instrumentation and electrical design, particularly regarding valve control and system integration.
• Familiarity with fluid handling equipment sizing and design.
• Strong prioritization skills with the ability to manage multiple tasks effectively under tight deadlines.
• Excellent communication and influencing abilities, capable of working with diverse teams and stakeholders.
• Proven leadership skills and the ability to thrive in a matrixed, collaborative team environment.
• Results-oriented with a strong customer focus and a drive for delivering successful outcomes.
• Demonstrated knowledge of customer networks and industry-specific requirements.
• Willingness to take on additional tasks as assigned by the Sales Director.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Duties and Responsibilities:

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR, with a focus on HR Development, Performance/Talent Management, Engagement and Administration for a start.
2. Partner Business Units to advise stakeholders and support in relevant HR matters such as developing in-house courses, administering training budget and external course registrations, managing annual performance and talent review exercises etc.
3. Support in reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Support in maintaining HR System, ensuring accurate records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
6. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Degree in HR, Business or related discipline.
• Minimum 5 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Purpose of Job

The Assistant Manager, Community Services & Programmes is responsible in the implementation and execution of the organisation’s volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.

• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.

• He/She guides volunteers in executing programme activities.

• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

• He/She projects the organisation’s requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.

• He/She evaluates volunteer management policies and processes and leads their implementation.

• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.

• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties

• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers’ resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.

• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.

• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.

• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.

• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.

• Lead secretariat support for Committees.

• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).

• Any other duties assigned by the Management.

Requirements

• least 5 years of working experience in Social Service or related work.

• Good leadership and people skills.

• Strong team player with passion to serve the community,

• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies

• Excellent written and verbal communication skills.

• An adaptable, resourceful and proactive professional who possesses good team management skills.

• Team player with strong interpersonal skill.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed