- Maintaining of Front of House cleanliness

- Preparation of drinks

- Managing inventories

- Ensuring adequate stock level for drinks and desserts

- Customer service management

- Managing service staff including recruitment and training

- Creating and maintaining SOPs for Front of House processes

- Responsibilities to ensure hit the monthly sales target for the retail shop

- Responsible to order the stock for the retail shop.

- Responsible for monthly HR matter including applying the work pass for worker, calculate their payroll.

- Able to handling the customer with good services

- Able to do the hair cut, colouring, washing, blowing and etc.

CT SMART HOME is seeking an experienced Project Manager to oversee and drive the successful execution of exciting and impactful construction initiatives. If you thrive in a dynamic environment and excel at turning visions into reality, we want to hear from you!

What You’ll Be Doing

1. Project Planning and Scheduling

• Plan and manage all phases of construction projects, including procurement and execution.
• Ensure projects are completed on time, within scope, and aligned with client expectations.

2. Budget & Cost Management

• Develop detailed project plans, schedules, and budgets.
• Oversee budgeting, cost control, and manage change orders to ensure financial efficiency.

3. Site Management and Safety Compliance

• Conduct regular site inspections to assess progress and identify potential risks.
• Oversee site operations, including safety protocols, groundworks, and construction activities.
• Ensure strict adherence to local regulations, safety standards, and company policies.

4. Risk Management

• Implement quality control procedures to guarantee high standards of construction work.
• Identify and mitigate project risks, resolving issues promptly to avoid delays.

5. Team Collaboration

• Work closely with architects, engineers, contractors, and clients to define project requirements.
• Foster strong relationships through effective communication and regular updates.
• Ensure alignment of project objectives, scope, and deliverables with client needs.

6. Reporting & Documentation

• Maintain accurate and up-to-date project documentation, including contracts and progress reports.
• Provide regular status updates to stakeholders and secure all necessary permits and approvals.

What We're Looking For

• Qualifications: Diploma or Degree in Construction Management, Civil Engineering, or a related field.
• Experience: Minimum 5 years of project management experience in the construction industry.
• Skills: Strong leadership, organizational, problem-solving, and communication abilities.
• Expertise: Knowledge of safety standards, local regulations, and project risk management.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description: Marketing Manager

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

The Nurse Manager leads the team effectively coordinate, manage and evaluate the services of the Home, ensuring that high standards of nursing care and resident safety are delivered at all times in accordance with legal, professional and ENHS (Enhanced Nursing Home Standards) requirements.

1. Clinical

• Accountable and responsible for the standards of resident care and management of the wards.
• Serves as a resource person in the assessment, planning, implementation and evaluation of health status and needs of residents.
• Comply with policies / procedures related to the provisions of safe and ethical care to residents. Such procedures include infection control, administration of medication, fire safety and evacuation procedures. Making provision for the compliance of all healthcare staff.
• Undertake teaching and resource role in nursing practice for staff. Provides continuous supervision to all healthcare staff on duty.

2. Management

• Ensure the operational delivery of nursing policies are compliant at ward level and nursing home level.
• Deputise the Nursing Director in his/her absence as and when assigned.

3. Staff Development

• Orientates and guides new staff nurses in the operation of the wards.
• Identifies healthcare staffs’ potential for further development.
• Ensure that the training and the training hours of each Nursing staff meet the requirements of MOH/AIC/LKHSC etc.

Requirement

• Candidate must possess a degree or diploma in Nursing
• At least 5 years of clinical with management experience
• Registered Nurse with the Singapore Nursing Board
• Strong project management skills and experience
• Thrives in a fast-paced environment with constant deadlines
• Able to manage multiple projects and stakeholders
• Good communication skills and team player

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Ascenz Marorka, a GTT brand, is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world. Ascenz Marorka portfolio comprises solutions for Electronic Fuel Monitoring, Vessel Performance Management, LNG Cargo Management, Emissions Monitoring, Operational and Regulatory Reporting, Weather Routing… More details on the company and the products at: https://ascenzmarorka.com

Our headquarters are in Paris area, France. The job will be located in Singapore

Read more at https://ascenzmarorka.com

Tasks

• Project ownership from Pre-Sales through to delivery.
• Point of contact for all deliverables within the projects, meet required quality levels, budgets and timescale.
• Manage all communications on the projects and attend customer meetings.
• Identify and manage risks, issues, actions and dependencies throughout the lifecycle of the projects.
• Lead and manage both internal and external teams on project work. Monitor and report on progress of the projects to all stakeholders.
• Generate Bill of Material based on the order requirements. Coordinate with various departments to resolve customers' queries.
• Allocation of Engineers assignment according to requirement locally and overseas. Carry out in house testing on new products.
• Liaise with contractors and customers to ensure on time delivery of projects. Attend Local or Overseas Site Survey.
• Attend Local or Overseas Commissioning onboard vessels. Prepare report according to Site Survey requirement.
• Prepare Schematic and Termination Drawing in accordance to requirement.
• Provide technical support to customers.
• Troubleshoot/ isolate faults and repair faults.
• Support tasks and manage communications with client and internal department.
• Maintain update of records of JIRA/WIKI/SHAREPOINT for Projects and ongoing service tasks.

Professional Competencies

• At least 7 years experience (Marine and Offshore industry preferred)
• At least a University degree or equivalent (all engineering degrees are welcome to apply)
• Proven effective communication skills
• Ability to travel and work in the field on remote sites
• Motivated and highly-adaptable
• Great with managing clients and timelines
• Ability to work in a team environment.

Other Information

• Variable bonus
• Flexible work arrangement : work from home : 2 days a week

Working Hours: 0900 – 1800 (Hybrid)

Address : 1 Tai Seng Avenue #02-21 Tai Seng Exchange Block I Singapore 536464

(walking distance from Tai Seng MRT)

• Working Days: 5 Days Working Week (Monday – Friday)

Ascenz Marorka offers an attractive compensation package matching your skills and experience.

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $7000-$9000

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

We are searching for hardworking and experienced administrative managers to manage operations in our chain of shops.

Your responsibilities will be:

• Supervising the day-to-day operations of the shop(s) you are assigned to.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Front desk duties, including scheduling appointments.
• Assisting with maintaining the general cleaniness of the shop, including the front desk area and toilets.

Requirements:

• Must be willing to work long hours, 6 days a week and on public holidays.
• Bachelor’s degree in business administration, management, or a related field.
• Strong time, task, and resource management skills.
• Strong problem solving, critical thinking, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.

1. JOB PURPOSE

The job-holder is responsible to ensure personalised and cost-effective care is provided by nursing staff to patients in accordance to established policies and procedures, standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

2. DUTIES AND RESPONSIBILITIES

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Oversees the team of RN/EN, NA/HA under her charge.

2.1.2 Responsible for compliance of all nursing standards as stipulated by MOH and SNB.

2.1.3 Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care of the ward.

2.1.4 Ensures quality audits are planned, conducted periodically and follow up with corrective improvements.

2.1.5 Ensures written policies and SOP is available and up to date to guide nursing practices.

2.1.6 Provides direct care to patients to ensure compliance to standards.

2.1.7 Ensures smooth transition of residents from acute to chronic care and back to community where possible.

2.1.8 Ensures appropriate skill mix and adequate manpower resourcing for all shifts and types of services for area under his/her purview.

2.1.9 Directs and facilitates staff development, skills and competency upgrading through in-house training, approved online learning or formal education opportunities.

2.1.10 Guides orientation/induction programmes and preceptorship for all new staff.

1.1.1 Prepares roster and daily staff assignment for the ward/department.

1.1.2 Supports the SNM in nursing home management and deputizes her in her absence.

1.1.3 Works with Allied Health on preventive and rehabilitative programs for the

Residents

1.2. Secondary Responsibilities and duties (20%)

1.2.1 Promotes evidence-based practices or nursing care delivery.

1.2.2 Demonstrates awareness of current nursing and health care practices.

2.2.3 Monitors and analyses trends and changing needs of patients in institutional

settings.

2.2.4 Carries out any other duties as assigned by the supervisor.

3. JOB SPECIFICATIONS/ REQUIREMENTS

3.1 Qualifications and Experience

3.1.1 Locally Trained Registered Nurse with Advanced Diploma in Nursing/ Bachelor’s degree in Nursing or equivalent preferred.

3.1.2 Foreign Trained Registered Nurse with Degree or Diploma in Nursing with Board Pass (Professional Regulation Council, PRC).

3.1.3 Registration with Singapore Nursing Board.

3.2 Abilities and Attributes

3.2.1 Demonstrates leadership ability and management skills.

3.2.2 Strong sense of integrity.

3.2.3 Possesses good inter-personal and supervisory skills.

Job Description & Requirements :

Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.

Review and execute tender document submission in line with contractual requirements

Evaluate all sub-contractors & vendors technical submissions

Coordinate with consultants on all projects' technical details

Supervise and lead a team of Quantity Surveyors to prepare tender proposals from pre-tender to post-contract stages

Ensure all documentations is accurate and for timely submission

Monitoring construction costing for optimal solutions in line with market conditions

Adhoc duties

Requirement:

Must have HDB project experience

Degree in Civil or Structural Engineering, Quantity Surveying or related discipline

Minimum 5 years of experience in General building projects tenders

Proficient and dexterous in tender preparation, authorities submission

Good Interpersonal and communications skills

Able to work under pressure with tight deadlines

Meticulous with positive work attitude

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Role Overview:

The Marketing Communications (Marcom) Manager will play a pivotal role in planning and executing media strategies with industry media, enhancing visitor experiences, and developing high-quality marketing content. This role requires strong writing skills, the ability to conceptualise engaging content for marketing collaterals and press releases, and effective bilingual communication in English and Mandarin.

The ideal candidate will also oversee the visitor journey, ensuring seamless experiences from visa facilitation to onsite hospitality and badge registration services.

Reporting to the Head of Marcom, the candidate is expected to fulfil the following key responsibilities:

A) Media Planning & Strategic Communications

1. Develop and execute comprehensive media plans in collaboration with industry media partners to maximise event visibility.

2. Manage relationships with key media outlets and industry publications to ensure extensive coverage for ITMA and ITMA Asia exhibitions.

3. Organise press conferences, media briefings, and public relations activities to promote the exhibition(s), including supporting the Communications Director leading the public relations activities in specific exhibition editions.

4. Write and manage press releases, speeches, and media kits to promote the exhibition(s).

B) Content Development

1. Conceptualise, write, and edit engaging content for marketing collaterals, including brochures, newsletters, advertisements and promotional materials.

2. Ensure consistent messaging across all integrated marketing materials

3. Craft clear and impactful press releases and media kits tailored to various audiences.

4. Ensure bilingual content (English and Mandarin) is accurate, professional, and engaging for global and regional markets.

C) Visitor Experience Management

1. Enhance the visitor journey by facilitating visa applications, coordinating badge registration services, and overseeing onsite hospitality experiences.

2. Work closely with internal teams and vendors to deliver seamless and enjoyable visitor experiences.

3. Monitor and gather feedback to continuously improve visitor engagement and satisfaction.

D) Marketing Campaigns Development with Industry Partners

1. Plan and execute marketing initiatives with media partners and associations including print advertisements, event branding, and partnerships.

2. Coordinate with media partners for coverage in integrated marketing channels (e.g., trade publications, magazines, media partner websites and EDMs).

E) Team & Budget Management

1. Performance and day-to-day operational management of team member.

2. Inspiring, motivating and supporting staff so that they are thinking and acting at their best, delivering high quality work, working as an effective team and meeting organisational and individual objectives.

3. Source and coordinate with external industry experts and identify new experts for writing articles in specific area of specialty when required.

4. Regular team meetings to ensure alignment and seamless collaboration across the Marcom department.

Qualifications:

1) Education:

· Bachelor’s degree in public relations, marketing communications, or equivalent.

· Additional certifications in public relations, media planning, or event marketing would be advantageous.

2) Work Experience

· 4 years in marketing communications, public relations, or event marketing, preferably in B2B exhibitions, or large-scale events.

· Proven experience in media planning, press releases, and integrated marketing campaigns.

· Prior involvement in visitor experience management (e.g., visa facilitation, badge registration, hospitality) would be an advantage.

3) Skills

· Strong writing and content development abilities for marketing collaterals and press releases.

· Bilingual proficiency in English and Mandarin (spoken and written). We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking stakeholders.

· Excellent project managementskills.

· Ability to analyse feedback and campaign performance for continuous improvement.

· An aesthetic flair and a strong eye for detail to guide the design and production of high-quality marketing collaterals.

4) Technical

· Proficiency in Microsoft Office; familiarity with CRM or marketing tools is a plus.

5) Soft Skills

· Detail-oriented, proactive, adaptable, and able to manage multiple responsibilities and tasks under tight deadlines.

The Government Digital Products team aims to spearhead the digital transformation of the Singapore government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies.

Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

What to expect

• You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.:
• Understanding in-depth how to use / configure / work with our product
• Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product
• Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers
• Acting on leads to understand customers needs and to advise them on how our product can address these needs, with an aim for conversion
• Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably
• Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs
• Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

How to succeed:

• Minimum of 5 years experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.
• Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities
• Confident in engaging and cultivating relationships with clients to drive adoption and customer success
• Proficient in English (verbal & written); excellent communication and interpersonal skills
• Bias for action; willingness to learn quickly, adapt, and proactively solve problems
• Ability to thrive in an a high-pace and ambiguous / agile environment
• Experience in engagement management for public service products will be a plus
• Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus
• Experience in digital marketing, events planning will be a plus
• Experience in copywriting and graphics design will be a plus