You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers while attending to their banking needs.

Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to provide innovative and optimal solutions to customers’ query.

Responsibilities :

• Provide excellent customer service to our customers while attending to their banking needs;
• Perform day-to-day over-the-counter transactions, which includes cash handling/ management, account opening and closure, balancing of cash and cheques and remittance handling;
• Conduct CDD/ KYC checks during onboarding and transaction handling;
• Migrate and guide customers to use the self-service banking channels;
• Perform general administrative duties and support the daily operations of the branch;
• Assist customers in their enquiries and handling of feedback.

Requirements:

• Diploma / Degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking operations preferred;
• Excellent interpersonal communication skills and customer service skills;
• Meticulous, logical and attentive to details;
• Self-motivated and driven to attain personal & branch goals;
• Must be prepared to work branch hours as well as Sundays;

Why explore

• An opportunity to work on one of our most consequential upcoming assets!
• Work with forward-looking stakeholders and partners through the dynamic evolution of our future commercial and freight strategy for Simandou
• E2E potential, with the opportunity to transition into chartering!
• Based in Singapore, a global commercial hub for Rio Tinto with visibility and accessibility to key stakeholders

About Simandou

https://www.riotinto.com/en/news/releases/2023/simandou-iron-ore-project-update

About the role

We are looking for a Manager - Global Freight Strategy to lead the dynamic evolution of the Simandou freight strategy. This incorporates safe operations and shipping for both exports and imports while maximizing value for stakeholders. The role will also include upcoming shipping decarbonization imperatives, supporting the marketing strategy, and optimizing a multitude of complex tradeoff considerations.

The incumbent in this position is accountable for the optimal strategy of port-to-port freight activities covering transshipment and seaborne shipping, including their interfaces, and operations.

Reporting to the General Manager, Chartering - in tandem matrix reporting to the Senior Manager Strategy, you will:

• Develop an understanding of the overall commercial value drivers, sensitivities, and dependencies; provide clear and digestible insights from port-to-port value drivers (and how they relate to safe operations and shipping), and value maximization levers in an evolving shipping decarbonization horizon.
• Refine value chain stakeholder mapping, inclusive of stakeholder interests, risks, and opportunities and progress these engagement plans across various teams.
• Coordinate and support the development of the global freight portfolio and respective sourcing strategies alongside SMEs with consideration to mine production, and synergies across other freight books.
• Maintain and refresh strategies as appropriate until ready to execute.
• Lead the coordination of Simandou activities across Rio Tinto’s Marine businesses with relevant SMEs.
• Lead additional Marine strategic portfolio initiatives as required.
• [Dependent on candidate background and skillset], future potential development role to directly execute chartering newbuild strategies and be part of the chartering leadership team with responsibilities to lead portfolio decisions across various sizes.

About you

To be successfully considered for this role, you will have:

• Relevant Degree qualifications.
• Ideal candidate comes with +10 years of experience in/across freight portfolio management, commodity marketing/trading, business strategy, project management, or consulting.
• Strong strategic and commercial acumen; naturally a big-picture thinker who welcomes complexity and uncertainty yet executes and delivers independently with limited guidance.
• Curious, analytical mindset; can deliver meaningful insights.
• Ability to drive effective decision-making through strong communication and stakeholder management skills (inclusive executive management levels).
• Ability to shape complexity into clear proposals, including through the development of articulate, compelling presentations and papers that focus on what decisions makers need to know.
• Knowledge across dry bulk shipping markets including Sales & Purchase (S&P) and/or chartering/freight trading would be highly beneficial.

As a Financing Solutions Manager, you will be responsible for developing Maybank’s mortgage loans portfolio while providing excellent end-to-end loan advisory to our customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.

Specific responsibilities include:

• Provide loan advisory and solutions to meet the property financing needs of MSL’s retail customers
• Acquire new customers through cold-calling, referrals and active participation in road shows
• Develop strong alliances with property agents, lawyers and developers to build a strong base of referrals
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies and business processes

Job Requirements

• A recognised University Degree/Diploma

• Prior experience in property and/or consumer mortgage sectors is highly preferred.

• Results-oriented, dynamic and self-driven

• Competent in engaging and managing internal and external clients

• Proven ability to exceed sales target

• Resourceful

• Candidates may be required to work on weekends

Our client is a Singapore-headquartered organization with a well-established brand name and huge market presence.

Here is an opportunity to join them to head the HR Shared Services function and be part of their dynamic HR team. This role will lead a team to provide HR operational support across the entire employee life cycle.

Some of the key responsibilities will include:

• Provide strong leadership to the team to deliver quality and timely HR services
• Build strong partnerships with the broader HR team to allow greater collaboration and enhance service delivery
• Drive continuous process improvement and HR projects to achieve operational excellence
• Ensure compliance with HR policy and regulatory requirements while meeting service deliverables

To be eligible for this role you will require:

• Degree qualified with solid understanding of HR processes and operations, ideally in a shared services environment
• Familiarity with SuccessFactors will be a plus
• Solid understanding of local labour laws and legislations
• Experience in driving process improvement and change initiatives
• Good organizational skills with the ability to multi-task to manage multiple projects while maintaining a close attention to detail.
• Excellent stakeholder management skills and the ability to influence at the senior level

Please contact Carol Poh by emailing your cv directly in word format with job reference no. JOB-12038 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R1102375

• Overall, responsible for the Crewing and Vessel Operations.
• Supervise vessel in accordance with international regulations, local regulation/standard.
• Perform cost analysis, estimating expected costs for the vessel operation.
• Conduct risk assessment; provides recommendations for mitigations of risk.
• Handle questions, concerns, and complaints throughout the vessel management.

Requirements:

• Degree and above
• At least 5 years of handling dredging and coastal engineering projects and ship management experience.
• Strong in development of statements of qualifications and proposals.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

PrimeStaff Group has been in the recruitment industry for the last 30 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more three decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

We are seeking a dynamic and strategic Business Development Manager to join our team and drive the growth of our Recruitment Business, with a focus on Perm Placement Services | Executive Search. The ideal candidate should possess a unique blend of intelligence, street-smart instincts, and exceptional communication skills.

What are the 3 attributes we are looking for?

PURPOSEFUL

Key traits of Individuals who has a vision or an aspiration of the work they love or who they want to become. Believing that giving their best each and every single day, not just about achieving company’s goals but intrinsically motivated, because THEIR JOB MATTERS, AND THEIR WORK WILL MAKE A DIFFERENCE.

RESILENCE

One that owns the capacity & ability of plasticity, to withstand, recover, change, adapt, UNLEARN TO RELEARN, SHAPE AND BE SHAPED, or altered for the better, more improved, and more advance motivated self so as to stay relevant to any future that comes.

INQUISITIVENESS

One that challenges the status quo, creative and innovate for better versions of existing or none. An “Inquiring mindset” to know not just HOW things were done but WHY things were done and if it is still RELEVANT TODAY. Allowing this inquisitiveness & curiosity to birth creation for a better TOMORROW.

If you are aligned with us and have what it takes to be a successful member of the business, come have a chat with us now!!

ABOUT THE JOB

This is not a desk job. They are expected to conduct regular face-to-face meetings with the clients and undertake networking activities. This Talent will be responsible for generating leads, cultivating relationships with key decision-makers, and securing job orders in different recruitment services (temporary, contract or Perm placement services). Successful candidate is expected to be presentable, customer focused, and possess excellent communication skills in a professional manner including presentations & negotiations, meeting clients and other business requirements. Acting as a strategic business partner in planning and executing with excellence, the business development strategy will bring our organization forward.

As the ‘face’ of the company, you will take the lead role in developing new businesses with the senior management, particularly in the full suite of recruitment services in the staffing arena. You will identify market trends and industry needs and build a sales pipeline in accordance with targets set and lead in their implementation. Pursues new prospective clients, managing the entire chain from initial contact to contract signing. Driving the sales process for new client wins, current client expansions as well as ensuring successful renewals. You will be responsible for all aspects of the recruitment sales cycle but not limited to such as Tender Management, Project Management Services, Managed Deployment Projects, and Recruitment Process Outsourcing opportunities. Reporting to the Managing Director and will be critical in managing the overall sales and strategies of the organization. You can expect a strong infrastructure support to drive your upwards sales.

SCOPE:

Lead Generation:

Proactively identify and pursue new business opportunities through market research, networking, and cold outreach. Develop and maintain a robust pipeline of potential clients and job orders.

Business Development:

Drive the sales process from prospecting to closing, meeting and exceeding revenue targets. Collaborate with internal teams to tailor recruitment solutions that meet client requirements.

Client Relationship Management:

Build and nurture relationships with C-suite executives and key stakeholders in target industries. Conduct engaging conversations with clients, showcasing a deep understanding of their recruitment needs.

Industry Knowledge:

Stay abreast of industry trends, competitors, and market dynamics. Quickly grasp the nuances of engineering, IT, Supply Chain, Finance, and HR functions to articulate recruitment solutions effectively.

Reporting and Analysis:

Provide regular reports on sales activities, achievements, and challenges. Analyse market feedback to refine and optimize business development strategies.

REQUIREMENTS:

• Bachelor’s degree in Business or related discipline.
• Proven experience in business development, sales, or a related field.
• Strong business acumen with the ability to identify and capitalize on market trends.
• Exceptional communication and negotiation skills.
• Quick learner with the ability to comprehend diverse industries and functions.
• Demonstrated success in achieving and exceeding sales targets.

ATTRIBUTES:

• Street-smart Hunter and intuitive with a keen sense for identifying business opportunities.
• Self-motivated, Service-Oriented and Sales-Focused with good ownership and drive.
• Ability to think strategically and adapt to evolving market conditions.
• Confidence in engaging with C-suite executives and decision-makers.
• Team player with excellent interpersonal skills.
• Proactive, Positive and Passionate about growing the business and with the business.
• Proficient with Microsoft Office products, including Sharepoint, Excel, Word, PowerPoint, and Outlook.

If you like what you just read and feel this could be “D” place for you, then reach out to us TODAY!!!

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Our client is actively searching for a Sales Executive/ Assistant Manager (Solutions) to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Support sales team in solution and colour sales.
• Prospecting and identifying new market opportunities and establish new solution business model.
• Maintain and build good working relationship with existing and new customers and distributors.
• Formulate effective sales strategies to ensure share market share gains, increased profitability.
• Management of solution sales cycle includes analyzing customer requirements, preparation of sales proposals, testing of solutions, solution demonstration and installation.
• Conduct solution training for Sales Team and distributors.
• Management of projects development and implementation.
• Hosting of Webinars.
• Analyze industrial trends and competitive landscape and execution of market research to identify new business opportunities and attainment of sales target.
• Keep abreast on government grant and policy.

The ideal candidate will need to have the following qualities and experience:

• Possess Diploma in Computer Science or Engineering or relevant discipline.
• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Excellent communication and presentation skills.
• Knowledge in Colour Management and Managed Print Services is an advantage.
• Experience in Document Solutions Life Cycle is preferred.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

Deloitte brings together professionals with diverse experience to provide customized solutions for clients across all segments of the banking and capital markets industries. We serve our clients locally, while drawing upon the firm’s considerable global resources and industry expertise.

This position aims to provide transformational support to internationally active banks operating in the Southeast Asia (SEA) Region in the Financial Services Industry. You will work alongside our clients to help them to carry out transformation processes in a merger environment to make decisions and implement solutions through driving business value through execution and implementation.

You will work across all key segments within banking and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:

• Accompanying the transformation challenges in the context of bank mergers, incl. carrying out complex due diligence.
• Launch of a new Digital challenger bank or digital transformation of an incumbent bank.
• Open banking and market infrastructure initiatives.

You will exercise strong analytical and critical thinking skills, solve complex problems, communicate your findings, conduct impact assessment, and change management. Finally, you will work independently and collaboratively in a team.

You will support our clients in their transformation journey by:

• Identifying business requirements/overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Understanding how to use technology, human-centered design thinking and innovative approaches to solve our client’s business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

· Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.

· Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.

· Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.

· Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.

· Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.

Requirements:

If you are someone with:

• Tertiary qualification from a well ranked institution.
• Minimum of 5 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking.
• Has achieved demonstrated success in developing businesses within the Financial Services Industry and/or growing a consulting practice in both team and revenue.
• Experience leading strategy, operating model definition and implementation with these areas:

o Merger and post-merger environment of an internationally active bank

o Digital transformation of an incumbent bank

o Design and execution of new digital banking propositions

o Target Operating Model-led transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change)

• Advanced experience in operational project management, preferably in the Banking/Finance Industry.
• Extensive know-how and banking experience
• Experience with Agile / Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills
• Proficient in excel and PowerPoint usage to present recommendations to clients and to ensure a stakeholder-adequate communication.
• Exceptional interpersonal, team building, and communication skills showcasing executive presence with demonstrated ability to manage senior client stakeholders.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So, what are you waiting for? Join the winning team now.

Position may be based in Singapore, but project location could be anywhere in the Asia-Pacific Region.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Overview & Responsibilities

The Process Improvement Manager at the direction of management, is responsible for selecting current products, components or processes to be analyzed and evaluated, with the purpose of establishing efficient and cost-effective processes that ensure the production of high-quality products and services. The activities shall consider all aspects of the design and production of products and services.
The Process Improvement Manager will be responsible for the evaluation process, justification of improvements, and implementation plans, as well as facilitating activities to integrate improvements into the business. The current processes will be thoroughly reviewed, improved, documented, and implemented. To improve key performance objectives such as costs, on-time deliveries, cost of quality, and safety, the position must take a leadership role in identifying, planning, coordinating, implementing, monitoring, and auditing processes across all functional areas, suppliers, and customers. Additionally, the position must support the rollout of new established procedures and work instructions into new satellite operations to further improve delivery, quality, and cost reduction.

This is a position supports all aspects of the Global Services product lines coordinating identified process improvement opportunities through the direction and prioritization of Regional Management.
1. Analyzing current products/services, components or processes to identify opportunity for improvement. Furthermore, this position will lead in performance enhancing efforts on cost savings/value analysis, delivery and quality issues. A principle objective of this position will be to help deploy current business strategies, integrate business processes and best practice sharing and set the future direction of continuous improvement efforts throughout operations and supporting functions.
2. Develop improvement plans that can be effectively implemented into the business.
3. Working in a cross functional team environment, being persuasive and convincing to others to gain buy in and support for activities.

To learn more about our Job Applicant Privacy Notice, please click here.

Roles and Responsibilities

• Execute daily space control for respective loops in TP Trade based on existing policy
• Communicate with each Port of Landing (POL) office on vessel utilization and market updates
• Monitor KPIs from various aspects such as total lift/ CM/ utilization/ roll pool etc. and propose recommendations where required
• Perform execution of transhipment operation based on existing policy
• Co-ordinate with Container Flow Management team for container re-positioning
• Set and execute Account Plan
• Lead and guide junior team members
• Take part or lead in any assigned projects

Requirements

• Degree in relevant discipline
• At least 10 years of relevant experience in shipping industry
• Good communication and coordination skills to work with across departments and regions
• Sense of urgency and able to work independently as well as a team player
• Adaptable and able to thrive in tight deadlines

We regret that only shortlisted candidates will be notified. Thank you.

Our reputable client in Singapore is looking for Product Manager to join their team in Singapore.

We are looking for a Product Manager to join our Bancassurance team. This person will be involved in supporting our insurance product business.

1. Responsible for supporting Bancassurance product business that cuts across customer experience, compliance, risk management, regulatory, and operations management
2. Hands-on experience managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines
3. Proven ability to build strong relationships across stakeholder groups with the ability to effectively influence and communicate across various business lines and units
4. Conduct User Acceptance Testing (UAT) and Live Verification for enhancements to insurance platform
5. Manage staff engagement campaigns, post launch performance measurements, activities and events
6. Support Bancassurance Product teams on preparation of administrative reports, invoicing and billings
7. Prepare internal email circular announcements and maintain content on intranet websites
8. Attend to enquiries from internal frontline staff and external customers

Requirements:

· Hands-on experience managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadline

· Proven ability to build strong relationships across stakeholder groups with the ability to effectively influence and communicate across various business lines and units

· Conduct User Acceptance Testing (UAT) and Live Verification for enhancements to insurance platform

· Support Bancassurance Product teams on preparation of administrative reports, invoicing and billings

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Accountant / Finance Manager

Salary: $5000 - $6000
Working days: Mon – Fri 11AM – 6:30PM, Saturdays 12-6PM
Work Location: Chinatown

Job Responsibilities

• Manage the company's financial records, including general ledger maintenance, accounts payable, and accounts receivable.
• Prepare and analyse accurate monthly financial reports, including balance sheets, income statements, and cash flow statements.
• Conduct credit assessments and evaluations for new and existing clients, ensuring compliance with credit policies and risk management guidelines.
• Actively monitor and manage overdue accounts, implementing effective credit control strategies to minimize risk and maintain client relationships.
• Liaise with clients and internal departments to resolve outstanding invoices and payment discrepancies.
• Ensure compliance with local financial regulations and tax requirements, preparing and submitting necessary documentation.
• Collaborate with other team members to continuously improve financial processes and procedures.
• Daily checking of all new clients’ relevant income statements prior to approval.

Job Requirements

• Bachelor's Degree in Accounting, Finance, or a related field.
• Minimum of 8-10 years of experience preferably in service or heavy industries or have managed large scale accounts.
• Strong understanding of financial regulations, tax requirements, and credit policies.
• Proficiency in accounting software and Microsoft Office Suite.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Roles & Responsibilities
• Lead regional capability on Owned Media specifically websites, D2C ecommerce sites and future app development
• Work closely with key stakeholders including regional and country brand teams, IT, Legal and Finance Teams, Global DTO and Brand team, and other agency and delivery teams. Resource will also need to partner closely with CRM team on any CRM and Loyalty integration as well as eCommerce team on D2C target setting and strategy.
• Ramp up Shiseido’s capability on SEM and SEO as well as UX/UI Optimization. Overall in-charge of measurement and optimization of owned media assets across multiple brands – Shiseido, Cle de Peau Beaute, NARS, Drunk Elephant, Elixir, etc.

• Oversee site-rollouts, access controls, key updates and further deployments as supported by Project Manager and external parties

• Vendor Management – manage external partners on ongoing website operations and performance, keeping track of SLAs, billing and finance.
• Develop relationships with external ecosystem of tech partners that can further enhance overall site performance.
• Craft the overall roadmap for our owned media strategy including newer technology – including apps, metaverse, mini-programs/apps. Lead integration on Social commerce (ie. Link to Whatsapp, etc.)

• Advise markets on D2C Operations and website performance. Regional subject matter expert of Salesforce Commerce Cloud, GA4, and GTM.

• Key Markets to cover are: ASEAN, Taiwan, Korea, ANZ and India
• Contribute to other corporate-level strategic projects as needed

Requirements

• Bachelor’s degree in business administration, marketing, or multimedia design

• Minimum 7 to 10+ years’ experience in website and app development, SEM/SEO and UX/UI Optimization
• Demonstrate a keen understanding of ASEAN, Taiwan, Korea, ANZ and India digital ecosystem
• Experience in Performance Marketing a must, ideally from a D2C operation

• Outstanding communication ability and presentation skills in English a must and Mandarin, Thai, Vietnamese or Korean is a plus
• Ability to work in a matrix environment is a plus

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp.This position is within our payments team.

Modalku | Funding Societies and CardUp joined forces to provide a comprehensive digital financial solutions for SMEs: Elevate. The platform allows SMEs to effortlessly manage and pay expenses and receive payments within one seamless digital platform. This position is within our payments team. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are looking for an experienced Treasury Manager who will be mainly responsible for Asset and Liability Management, Risk Management related to Treasury, and Capital Management for FS Group. The candidate will have a high level of engagement with various stakeholders within the group, including business, technology, risk and credit, and Finance teams including planning & analysis (FP&A) and controlling. The individual should have a high attention to detail, high levels of numeracy and accuracy in preparing reports, collating data from various sources, preparing commercial value add analysis and demonstrate strong teamwork and fit with our cultural values.

What you will do:

• Lead the Customer Servicing, Sales and Partnerships team to achieve aggressive growth performance.
• Develop and implement commercial strategies according to company goals and objectives, to accelerate growth.
• Drive new clients acquisition, growth of existing accounts and adoption of a breadth of solutions to achieve revenue targets and positive contribution margins.
• Manage the sales team in pipeline discipline, taking a data driven approach to managing performance and report to senior management on commercial activities using key metrics.
• Negotiate commercial arrangements and execute whether via sales, marketing or product development to achieve revenue targets.
• Deliver an exceptional customer experience at all times, establishing servicing SOPs and ensuring customer needs are addressed.
• Set team-based targets, hold the team accountable to achieving these and reset the bar each month!
• Obtain feedback from clients on our products and services, collaborate cross functionally with marketing and product to implement improvements as well as encourage cross sell within Modalku ecosystem

What we are looking for:

• Minimum 8 years of payments experience and team leadership experience.
• Extensive payments experience, across SME and mid market & In-depth understanding of selected SME industries.
• Experience building from the ground up, not limited to start-ups, but also driving key strategic initiatives within larger organizations
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Responsibilities

• In charge of overseas legal entities finance control and regulation, manage and comply with local government reporting requirements and finance filings;
• Conduct regular evaluations and ensure all legal entities in the region are effectively managed from local statutory compliance perspective, work closely with the local team to identify and mitigate risks
• Continually strengthen the framework of legal entity management; Lead and support project where you get an opportunity to define the problem, come up with hypothesis, engage stakeholders to shape the solution and ultimately implement the change;
• Improve overseas accounting operations and streamline the RTR process and build up the standardization process, optimize the accounting operation efficiency and accuracy;
• Design and implement operations inter-co charges between the Company and eco-system entities, standardize charge methodology and proper documentation in place, and accurate quarterly charges made;
• Monitoring internal controls，developing plans for financial growth and supporting other ad-hoc projects.

Job Requirements

• Degree in Accounting and/or financial management
• 5 years of experience in retail or E-commerce industry
• Working experience in an analytical environment, financial planning and analysis, business analytics, management consulting, reporting and control
• Familiarity with industry practices and professional standards
• Effective communicator who can effectively express self and ideas.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making at all levels of the organization.

Location : Town

Salary : S$5,000.00 to $6,500.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Overview of job

EssenceMediacom is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Digital Manager to join us.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role

This role reports to the Associate/Account director

3 best things about the job:

1. You get to work across a well-established global B2B brand that is the leading provider of key computer storage products and top makers of servers and personal computers.

2. You will be mentally stimulated, as you will work across a variety of campaigns and be at the forefront of executing strategies across the APJ market and will have plenty of opportunities to shine.

3. Immersion will keep you at the forefront of the industry, with opportunities to hone and sharpen your existing digital media skill sets.

The role requires you to

· Manage end to end in the media planning development for Full funnel campaign process across APJ market.

· Management of the implementation of plans through to their delivery and quality control of all buys.

· Manage deliveries from specialist services within the agency

· Ensuring all media goals and strategies are delivered by all managed and executed within budgets.

· Complete oversight on planning, execution, quality checks and processes and the day-to-day project management of media solutions

· Ensure due diligence on media budgets and financial reconciliations

· Management and development of key client relationships for the accounts

· Work closely with the local team when needed to ensure quality of the work and meets guidelines

Key Responsibilities:

1) Client relationship management

· Day to day account management of key local clients

2) Strategic media development

· Oversee media strategy development across client categories in line with global/regional guidance.

3) Origination of the Media Plan

· Work independently with the client, under guidance of the Associate Director to create clear and coherent plans that bring the media strategy to life.

· Involvement in client presentation and workshops when required.

· Work closely with the global and local teams when applicable to ensure smooth and relevant translation from strategy to plan.

· Assess, identify, and recommend creative media initiatives that deliver greater strategy depth and impact to the media plan.

· Undertake the implementation of agreed initiatives, including the briefing of third parties, as and when required

4) Execution of media plans and campaigns

· Ensure that signed media plans are executed in a timely manner.

· Complete ad trafficking, site tagging, ad ops & campaign tagging for each campaign under your management

· For self-served platforms like LinkedIn, Meta, TikTok and X, ensure that campaigns are setup and executed accurately based on signed plans.

· For managed service media, ensure that the relevant third parties are briefed accurately and to follow up on media execution in a timely manner.

· Ensure all campaigns are monitored closely & pacing well.

· Timely delivery and upkeep of all relevant reporting systems and templates (media plans, interim reports).

· Management of post campaign reporting that quantifies the value of the media strategy.

· 5) Finance communication

· Ensure media performances are checked correctly and returned to Finance within the agreed timeframe.

· 6) Managing your relationship with team and the specialist relationships

· Internal:

· Working closely with the global team

· Collaboration with data and finance teams and other specialist teams

· Work closely with data and business analytics team to support any research and analytics work

· Attend and prepare weekly WIP with teammates and clients

· External:

· Build effective working relationships with specialist agency personnel contracted by clients directly.

· Build collaborative relationships with partners – ad tech, programmatic and social who have direct contracts with clients

Required Qualifications

· 4-7 years of media planning/ media buying/ media operations experience is desired.

· Of the total experience, 2-3 years in a regional role with either JAPAC or SEA/APAC market exposure ideally with a B2B focus will be an added advantage.

· Strong digital foundation is a must, and the ideal candidate must be fully conversant with digital media and able to think across the whole media mix having broad cross-channel digital knowledge and a solid knowledge of digital media, Adtech, martech and data platforms

· Experience in online measurement, operations, ad networks, digital video, and Google advertising platforms and solutions with hands on experience with tools like Google Ads, Facebook Ad manager, Campaign Manager, Google Analytics and DV360, LinkedIn and Meta, X campaign planning and management.

· Understanding of digital ecosystem with focus on programmatic, data-based media approach, integrated digital management with excellent knowledge of 1st / 2nd / 3rd party data - how each should be applied and connected to provide customer driven marketing solutions in the cookieless world

· Experience working with multiple stakeholders (e.g., suppliers, advertising/marketing agencies, media owners and internal specialist resources)

· Knowledge of global industry trends, consumer trends, market status, and competition and understanding usage of interactive research tools

· Able to understand media data sources in terms of what is measured, the method, and information reported

· Good knowledge on Excel and PowerPoint is mandatory

· Business proficiency in English, both verbal and written is a must

ABOUT MEDIACOM

Hello. We are EssenceMediacom.

We believe in People First, Better Results.

MediaCom unleashes brands’ growth by helping them See the Bigger Picture. This means that we apply our unique ‘Systems Thinking’ philosophy and technology to all marketing levers: media, message, and data. As a result, we design communication strategies that deliver short term results and help brands build for the future.

As part of WPP, the world's largest marketing communications services group, and GroupM, WPP’s consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges.

Our success is underpinned by our long-standing ‘People First, Better Results’ belief. We know that by investing in our people’s whole-person wellbeing, careers, and capabilities, we will help grow our clients’ businesses.

In 2020 this approach led MediaCom to be crowned Global Media Network of the Year by Eurobest and Festival of Media Global, in addition to being the most awarded agency at the WARC Media Awards.

MediaCom is one of the world’s leading media communications specialists, with billings of US$17.6 billion (Source: COMvergence, 2020), employing 8,000 people in 125 offices across 100 countries. Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Groupe PSA, Hasbro, Mars, NBC Universal, P&G, Richemont, Shell, Sony, Uber and Walgreens Boots Alliance.

To find out more about MediaCom visit us here: https://www.essencemediacom.com/

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with...

MAIN PURPOSE

Shiseido Asia Pacific Cosmetic business division is looking to hire a Regional Brand Manager to lead the fast expansion of fast growth of fragrance cluster (Issey Miyake/ Narciso Rodriguez/ Serge Lutens/ Tory Burch/ Zadig & Voltarie) in APAC markets. Reporting to the Regional Brand Director, you will be responsible to craft regional growth strategy and oversee 360 plan implementations in markets.

KEY RESPONSIBILITIES

REGIONAL STRATGIC DIRECTION TO MARKETS

· Translate the deep understanding of the fragrance markets and consumers into regional brand growth strategy, including Go to market decision, investment priority, portfolio management, media/ influence/ PR strategy and others.

· Guide the new markets to ensure successful high impact brand launch

· Safeguard the brand equity and help markets balance brand building with commercial drive.

COLLABORATE WITH GLOBAL BRAND HOLDING

· Provide regional business intelligence, insights, consumers needs to global brand holding to make sure that the global brand direction and strategy meet the needs of APAC region.

· Representing the region’s voice to feedback to global brand innovation pipeline, marketing plan and communication plan

DIGITAL ACCELERATION

· Drive digital transformation at regional level, accelerating Ecommerce and CRM topics

· Work with external agencies to produce regional creative assets, social assets, product demo etc.

· Oversees local markets’ media buy plans

OPERATIONAL EXCELLENCE

· Support markets on daily operational topics such as product assortment, launch calendar, commercial animations, training & education, consumer engagement activities etc.

REQUIREMENTS

· Minimum 7 year -experience in a Marketing Role in Beauty with strong preference

· Must have either Regional or Global Marketing experience.

· Must have experience & knowledge in either of the 2 big clusters (Southeast Asia TH/MY/SG/INDO or North Asia TW/KOR.)

· Experience in Fragrance category is a plus

· Experience in managing Ecommerce business is a plus

· Business planning and implementation experience as well as project management; Strategic thinking (sound attention for details without losing focus on big picture)

· Good at Powerpoint and excel

· A considered, analytical approach to working with consumers, problem solving, stakeholder management

· Strong communication skills

· Positive attitude & growth mindset

· Flexibility to travel when required

Job Details:-

• Contract: 1 year
• Location: Middle Road
• Working Hours: Mon to Fri

Responsibilities:-

• 1. Mentor Executives in the following functions:
  (a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.
  (b) maintenance of office equipment
  (c) ensure office security systems are functioning properly
• Submit accurate data/information to the Parent Ministry and other government agencies timely.
• Monitor the receipt of e-invoices to ensure prompt processing.
• Implement business continuity plans to address corporate risks.
• Support Tote Board’s efforts in promoting sustainability
• Coordinate the office renovation project, including:
  (a) close monitoring of project timelines
  (b) ensure spending within budget
  (c) ensure issues and delays are brought to Management’s attention promptly
• First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:-

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Minimum qualifications:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Minimum qualifications:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.