Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a efficient commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

2. Technical Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing, or technical account management, preferably within the payment services industry, eCommerce marketplaces, or technology sector.
• Demonstrated understanding of payment processing systems, online marketplaces, and related regulatory environments, with the ability to discuss technical aspects and integrations.
• Excellent organizational skills with the ability to manage multiple priorities, technical projects, and deadlines.

3. Performance and Results Orientation:

• Focus on achieving business targets and delivering measurable results through effective technical customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations, drive customer loyalty, and provide technical solutions that align with client needs.

4. Technical Communication and Relationship Building Skills:

• Excellent verbal and written communication abilities, with emphasis on translating technical concepts into clear, client-friendly manner..
• Proven ability to establish and nurture good rapport with clients, building trust and fostering long-term partnerships, particularly in technical engagements.
• Ability to collaboratively in a fast-paced, cross-functional environment, liaising between technical teams and customers.

5. Technical Adaptability and Learning Attitude:

• Demonstrated adaptability to evolving technologies and a keen willingness to learn new technical skills to stay ahead in a rapidly changing industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative, technically sound solutions.

Position Summary:

The Procurement Manager is responsible for the direct management of categories assigned, including development of procurement strategy and objectives in line with Company Brand requirements. The role is responsible for the sourcing, negotiation, and contracting of all products in the assigned categories.

Job Responsibilities:

• Develops and manages an efficient total cost of ownership model which considers many complex variables including but not limited to price, freight, holding cost, currency, and supply volatility.
• Negotiates or supervises the negotiation of complex requests for equipment, supplies, and services from suppliers and subcontractors.
• Plans, organizes, and controls the activities related to the assigned procurement function.
• Manages the sourcing, quality control and supplier management for all products in the assigned categories. Manages the negotiation of all components of cost including price, freight, payment terms, and delivery terms.
• Lead cost savings initiative in the assigned categories. Collaborate with RCG Brand Operations to identify and implement sourcing opportunities on new and existing products. Analyze the data and present findings to Supply Chain and Brand Ops leadership.
• Evaluate and measure new and existing suppliers, ensuring on-time delivery performance, inventory level, and invoicing policies are maintained. Periodically conduct major supplier reviews.
• Develops a system to evaluate vendor quotations that utilizes appropriate negotiation and procurement techniques to ensure quality, price, delivery, and service.
• Manage supplier invoicing and statement reconciliation, including resolution of invoices in dispute (IID’s). Follow up with suppliers with recurring invoices in dispute to conduct root cause analysis and establish plan for improvement.
• Prepares and issues Purchase Orders and Change Notices as needed.
• Prepares and reviews contracts, bids, proposals, and vendor agreements for legal correctness, price, and acceptability of items to specifications.
• Assigns procurement requests to the appropriate personnel.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Job Requirements:

• Bachelor’s degree in business administration or related field from an accredited college or university or the international equivalent preferred.
• At least 10 years working experience in a cruise line or maritime shipping environment related to procurement and/or supply chain function is preferred.
• Ability to work in a fast-paced environment with multiple projects and priorities; able to quickly prioritize work for maximum impact.
• Ability to manage the financial aspects of the assigned procurement function, including the successful identification of expense reduction through cost efficiencies.
• Leads development of procurement and negotiation strategy based on multiple and often complex variables. Negotiates price, availability, transportation, and delivery schedule.
• Strong knowledge of advanced contract terms and conditions and skilled in uniform commercial code.
• Strong in analysis, forecasting, problem solving and quality improvement in the execution of strategies. Ensures total costs are identified and optimized throughout the entire procurement process.
• High degree of skill in Microsoft Word, Excel, PowerPoint and Outlook.
• Strong written and oral communication skills and be able to work effectively with all senior levels of operational personnel (shipboard and shore side).
• Ability to write reports business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the public.

• Permanent position, Salary up to $3,500
• Hybrid work arrangement
• At least 1 year of experience in expense management, accounts payable, or a similar role.

Responsibilities:

• Review and process employee travel and expense reports using the Concur system.
• Verify the accuracy of receipts and supporting documentation, ensuring compliance with company policies.
• Ensure timely reimbursement of approved expenses to employees.
• Confirm that all expenses align with company policies, procedures, and regulatory requirements.
• Provide clear communication of policy guidelines to employees and address any related inquiries.
• Address policy violations with employees and their supervisors when necessary.
• Respond to helpdesk tickets and email queries related to expense reports and the Concur platform.
• Generate and analyze regular reports on travel and expense activities.
• Prepare and organize documentation for audits and compliance reviews.

Requirements

• A Polytechnic diploma in Finance, Accounting, Business Administration, or a related field is preferred.
• At least 1 year of experience in expense management, accounts payable, or a similar role. Familiarity with Concur Travel and Expense is highly desirable, and training will be provided.
• Strong understanding of travel and expense policies and procedures.
• Proficiency in Concur Travel and Expense and other financial software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

We're on the hunt for a talented Cloud Tools and Automation Specialist to join our clients dynamic team! As a seasoned expert, you'll play a pivotal role in harnessing the power of cloud-based tools and technologies to drive innovation and efficiency across organization.

Your Mission:

• Uncover the perfect cloud tools to safeguard and optimize AWS workloads
• Automate and integrate cutting-edge tools for unparalleled observability and control
• Collaborate with IT teams and stakeholders to ensure seamless cloud adoption and utilization
• Develop and share expertise through comprehensive documentation, training, and best practices
• Troubleshoot and resolve cloud-related issues with ease and precision
• Stay ahead of the curve with emerging cloud trends and technologies
• Foster strong relationships with cloud vendors and partners

Your Profile:

• Bachelor's degree in computer science/engineering or equivalent
• 5+ years of hands-on experience integrating AWS-based tools and technologies
• Proven expertise in cloud cost optimization, financial management, and infrastructure engineering
• AWS Certification - Solution Architect Associate (required) and SysOps Administrator Associate (added advantage)
• Exceptional analytical, problem-solving, and communication skills
• Ability to thrive in a fast-paced environment, meet tight deadlines, and work collaboratively

• Location: Everton Park
• Monday - Friday: Office Hour

Our client is a healthcare provider in Singapore that focuses on enhancing patient care through support and technology while reducing administrative burdens on doctors.

Responsibilities:

• Handle inbound stock receipt, inspection, and repacking
• Process orders in alignment with established standards
• Conduct quality checks on orders and prepare them for delivery
• Oversee inventory management, including stock replenishment, cycle counts, and stocktaking
• Carry out billing procedures for services rendered
• Coordinate deliveries to clinics or patients
• Assist with general housekeeping and inventory management
• Perform ad hoc tasks, including cross-functional support and participation in quality improvement initiatives
• Responsible for procurement support, inventory management, and coordination within a healthcare setting.

Requirements:

• Diploma in Pharmaceutical Science or a Certificate in Pharmacy Technician course
• Minimum 1 year of work experience in the healthcare industry, ideally in a pharmacy setting
• Experience in medication delivery processes, pharmacy automation systems, or outpatient pharmacy operations is a plus
• Proficiency in Excel Spreadsheet.
• Possesses a positive learning attitude and a willingness to grow with the company.
• Capable of working independently.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.

Role and responsibilities

• As a Mid Office Banking Specialist at BMG you are the first contact for our international clients on all operational matters. You are a team player, not afraid to pick up the phone and talk to our clients about high value transactions, foreign exchange (FX) transactions, interest calculations, day to day cash pool and netting activities and many other topics.
• You provide excellent client support on sensitive international treasury- and cash management payments with complex routing, adhering to the international payment routing standards. In close cooperation with the BMG Treasury department you coordinate sensitive payments and ensure adequate funding is available with our correspondent banking partners. You understand and provide insight in detailed interest calculations and interest allocations within a group company.
• You are involved in onboarding of new clients from A to Z; collect and verify client documentation and assisting our clients with setting up their data in our state of the art self-service portals on our online banking platform ‘Megabank’. Contract verification, account activation and keeping customer files according to high quality standards requires accuracy and eye for details.
• As an Mid Office Banking Specialist you will have a dynamic job in the front line of our organization. You will work in close relation with our high value clients, your team members and colleagues from various BMG departments. Through working in the cash pool, netting and administration teams in one of the Mid Offices you will become an expert in international (FX) payments and cash & liquidity management while you master top notch service skills in a highly professional organization.

Company Culture

• A challenging environment with a team of dedicated co-workers
• A customer centric and result driven attitude
• A growing organization that values initiative and entrepreneurship
• Hands-on mentality and no-nonsense attitude

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll provide you with the tools and an environment for you to develop.

Furthermore you have:

• Completed university (Bachelor) education
• Experience and familiar with international (FX) payments, cash pool and/or netting in an banking environment is a plus but not essential.
• You are not afraid to pick up the phone and call our clients about their high value treasury transactions, day-to-day cash pool and netting business and coordinate implementations.
• Able to work with, and have experience with, tight deadlines and a high pressure environment.
• Candidate must be proficient in Korean language as the role is required to liaise and interact with Korean-speaking clients
• Customer focus, attention to details, teamwork, planning and organizing, persuasiveness.
• Your mentality is to take it on and make it happen, to help others to be successful and to always are a step ahead.

Job Description

Havend is a new startup specializing in insurance planning, with a rich heritage of providing professsional financial advice, where clients’ interest comes first. We are looking are self-driven and passionate individuals to join us as a salaried Insurance Specialist to revolutionalise how insurance is given in Singapore.

As an Insurance Specialist, you will be playing a critical role in providing sound, unbiased and holistic insurance advice to our clients to empower them to navigate their life journeys with confidence.

Responsibilities

• Delivering excellent client experience throughout the advisory journey
• Understanding and assessing clients’ need for protection
• Developing and implementing insurance solutions for clients
• Developing long-term client engagement
• Assisting in claims and policy servicing

Requirements

To be successful in this position, you will be someone who:

• Enjoys financial planning work as well as interactions with clients
• Possess good understanding of insurance products and services
• Is driven, tenacious and possess a strong sense of work ethics
• Is a licensed financial adviser or on track to getting one
• Has good interpersonal & communication skills
• Has a diploma or bachelor degree in any discipline
• Has prior working experience in a similar role could be an advantage

Job Descriptions

The role provides techno-functional responsibilities from blue-print to implementation. The Dynamics GP Specialist will be a bridge between the business and the implementing vendor from the business gathering process to the project implementation/rollout phase and expected to shoulder the responsibility for delivery, implementation, and optimization of Microsoft Dynamics GP solution during all the project phases. As a techno-functional consultant, hands-on development working with Microsoft Dynamics Great Plains to develop, customize, enhance and support the Dynamics GP environment. The position will be based in Singapore and regional travel is expected. Role reports to CIO and Enterprise Technology Services Lead.

＜Responsibilities＞

1. Participate and moderate business needs assessment to understanding both company's requirements and system outcome.

2. Participate and contribute during solution blue-printing to adhere to best solutions and sugges appropriate solution.

• Provide internal support for third party software that integrates directly with Great Plains (smartView, Smart Connect, EDI etc).
• Create comprehensive test cases for system integration projects, fully test the accuracy of code changes or application installations before promoting to production environment.
• Assist in data clean-up, validation, and consolidation within Great Plains to keep reporting accurate and current, including report validation in tools like SSRS and Tableau.
• Support the IT team with projects as needed, including UAT, discovery, and end-user training.

3. Support project manager during comprehensive project execution plan and documentation and the team to create high quality system business requirement documentation, testing data and test cases.

• Ensures system capabilities and problems are identified timely and effectively escalated to project manager.
• Delivering on project with the Dynamics GP vendor including implementing new modules, improving processes and providing training.
• Working with the vendor's tech and devt team to deliver upgrades, customizations, integrations and custom report.

4. Work with company's Implementation team, business stakeholders and third parties/vendors to ensure successful rollout of GP projects.

• Interact with various levels of management from vendors as well as internal teams.
• Manage expectations and communication throughout the support process

Job Requirements

• 5 years consulting and development experience as functional or business lead in Microsoft Dynamics GP (Great Plains).
• Understanding of best practices of GP, including the ability to coordinate with vendor solutions ideally within a partner background.
• Strong understanding of Finance, Supply Chain and Architecture versions 2018 and onwards and excellent understanding and knowledge of core Microsoft GP modules.
• Experience of working on full implementation life cycle across modules and with some development experience/knowledge of Dexterity.
• Comfortable with Microsoft SQL syntax, Dynamics GP table structure, and using SQL for report and SQL view design.
• Good knowledge in Financials / Supply Chain operations.
• Technology solutions to Palm Oil / Agri Industry is advantageous. Other Skills
• Excellent communication, interpersonal skills and problem-solving skills.
• Matured, proactive and able to work independently with minimal supervision.
• A team player who easily builds rapport with others and is comfortable communicating and discussing ideas or solutions with business users and implementation partners.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.
• Good time management, coordination and telephone face-to-face personal skill.
• Conscious and sensitive to business practices.
• Bahasa Indonesian language skill an advantage as role is expected to work closely with our Indonesian team and our vendor who is Indonesia-based.

Benefits

• AWS
• Profit sharing
• AL：20days
• Medical issuarance
• Hybrid work (2 days work from Home)

Working hours

• 5 days
• Monday - Friday

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

• Perm
• Proven track record in delivering social media campaigns and managing social communities for international brands.
• Strong exposure of content creation and social media platforms, including TikTok, XiaoHongShu, Facebook, and Instagram.
• Passionate about social live commerce in digital retail and is proficient in live streaming technology, equipment, and troubleshooting.
• Flexibility to work evenings, weekends, and public holidays as needed for promotions and live broadcasts.

Job Description

Social Media Content Planning & Management

• Manage the social presence of various automotive car brands, ensuring each brand's voice is consistent across owned social channels.
• Develop and implement a social strategy and measurement framework that aligns with business objectives.
• Promote social marketing best practices and analytics to enhance consumer engagement.
• Boost engagement among existing audiences through high-quality social initiatives.
• Expand our follower base by identifying and addressing content gaps.
• Keep our brand relevant by aligning with new and emerging trends.
• Improve ROI with more targeted and consistent messaging.
• Identify and explore new channels that support our marketing direction.
• Collaborate with cross-functional teams to create compelling, social-first content.

Live Streaming & Social Media Short Reels

• Manage live streams on TikTok, Facebook, and Xiao Hong Shu.
• Host and engage in live streams, confidently interacting with the audience on camera.
• Continuously explore and implement new content formats to increase viewership.
• Oversee all aspects of live stream production, including scheduling, planning, and marketing.
• Monitor live stream performance using insights and analytics.
• Work with the marketing team to enhance campaigns through live streaming.
• Create and edit short video reels for social media.
• Manage content and video production, including creative writing for social media and websites.
• Serve as a brand ambassador, promoting products/services and maintaining a positive brand image.

Media Relations

• Develop, implement, and measure media communication plans for both external and internal audiences.
• Handle day-to-day media relations and manage media requests related to brand and corporate issues.
• Prepare written materials, including press releases, Q&As, and media statements as needed.

Events & Marketing

• Collaborate with the team to conceptualize and execute event marketing strategies using both traditional and digital channels.
• Support the creation and execution of dynamic marketing activities to enhance events, utilizing email, social media, experiential, and promotional tactics.
• Manage event budgets, evaluate results, and apply learnings for future improvements.

Requirements

• Minimum Diploma in Business/Marketing or equivalent.
• 1-3 years of experience in marketing or social media roles.
• Proven track record in delivering social media campaigns and managing social communities for international brands.
• Strong knowledge of content creation and social media platforms, including TikTok, XiaoHongShu, Facebook, and Instagram.
• Passionate about social live commerce in digital retail.
• Energetic, creative, confident, and comfortable presenting, with a positive and likable attitude.
• Proficient in live streaming technology, equipment, and troubleshooting.
• Deep understanding of live streaming processes, with the ability to plan and adapt content to audience needs.
• Passion for video creation and a strong interest in social media content production.
• Flexibility to work evenings, weekends, and public holidays as needed for promotions and live broadcasts.
• Fluent in English and Chinese to communicate with chinese stakeholders / customers.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Agency experience is preferred
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are seeking a dynamic and experienced Lead Generation Marketing Specialist to assist our client’s IT consultancy company. The ideal candidate will be adept at generating leads through a variety of channels, including email marketing, PPC, SEO, and social media campaigns. They will be responsible for creating compelling offers, optimizing our website for conversions, and coordinating efforts with our design and development teams to achieve business goals.

Responsibilities

Lead Generation: Develop and implement strategies to generate leads via social media, email marketing, content marketing, PPC campaigns and SEO to achieve customer acquisition and revenue growth.

Offer Creation:

· Create attractive offers to capture the interest of potential customers in collaboration with the Sales Manager.

● Develop marketing materials: product images, social media collateral, videos, event presentations, press releases.

● Create engaging written and pictorial content target audiences that are consistent with brand identity

Website Optimization: Analyze and optimize website performance to increase conversions and improve user experience.

Coordination: Work closely with the Sales Manager to ensure cohesive and effective marketing campaigns, based on need for free-lancing for design or other specialities those to be agreed on by the Board of Directors.

Analytics & Reporting:

● Monitor and report on the performance of all lead generation activities and adjust strategies as needed in collaboration with the Sales Manager and the lead generation breakthrough agreed on.

● Analyse key performance metrics including traffic, conversion rates, and customer retention rate

● Analyse customers data to identify the market trends and opportunities to increase sales

● Lead the digital analytics, marketing campaign performance and engagement metrics to produce report for management

● Share the analytics with the Sales Manager in order to adjust the market segment targeted by the products and also the new opportunities to be sought for

Customer Journey Mapping: Understand and map out customer journeys to enhance lead nurturing and conversion processes in collaboration with the Sales Manager.

Requirements

Technical Experience: 2-3 years of experience working in a marketing or lead generation agency.

Industry Knowledge: Experience marketing B2B SaaS product

Technical Skills: Proficiency in email marketing tools, PPC platforms, SEO best practices, and social media marketing.

Analytical Skills: Strong analytical skills with the ability to interpret data and generate actionable insights.

Project Management: Excellent project management skills with the ability to coordinate multiple initiatives and work collaboratively with a cross-functional team.

Communication: Exceptional written and verbal communication skills, especially in English.

Creativity: Ability to create compelling and engaging marketing offers.

Adaptability: Ability to quickly adapt to new tools, platforms, and methodologies in the fast-evolving marketing landscape.

Work Arrangement

● A service provider for the customer, thus, an existence as a freelancer or Marketing Agency is sought for.

● A 100% remote work

● Service Payment Agreement is based on assignment and working hours with maximum 40 hours per week.

● Freelance engagement: 3 months

Directly apply to [email protected]

Foong Siew Hoon(CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA License 22C0921)

Responsibilities:

• Work closely with clients to understand their needs, gather requirements, and recommend the best technology solutions that align with their business goals.
• Create and design business processes and functional designs, including flow mapping and scenario design.
• Demonstrate design options and Workday functionality through prototypes.
• Configure Workday solutions based on client requirements, demonstrate the configurations, and validate with clients.
• Assist in designing integrations between Workday and other systems.
• Support testing processes, identify errors, and provide fixes.

Requirements:

• Bachelor’s Degree in Information Technology, Human Resources, Business Administration, or any related field.
• Minimum of 3-5 years of hands-on experience working with Workday Benefits and related modules in a consulting or in-house role.
• Good analytical skills to assess business requirements, identify gaps, and propose effective solutions.
• Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• Ability to manage and deliver projects on time, working collaboratively with clients and cross-functional teams.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Responsibilities:

• Work closely with clients to understand their needs, gather requirements, and recommend the best technology solutions that align with their business goals.
• Create and design business processes and functional designs, including flow mapping and scenario design.
• Demonstrate design options and Workday functionality through prototypes.
• Configure Workday solutions based on client requirements, demonstrate the configurations, and validate with clients.
• Assist in designing integrations between Workday and other systems.
• Support testing processes, identify errors, and provide fixes.

Requirements:

• Bachelor’s Degree in Information Technology, Human Resources, Business Administration, or any related field.
• Minimum of 3-5 years of hands-on experience working with Workday Benefits and related modules in a consulting or in-house role.
• Good analytical skills to assess business requirements, identify gaps, and propose effective solutions.
• Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• Ability to manage and deliver projects on time, working collaboratively with clients and cross-functional teams.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

The Role of Document Specialist

The Documents Specialist is an independent contributor who reports to the team leader. Under the direction of the team lead, the duties include regular communication with clients and internal stakeholders at all levels. The position holder will be exposed to the whole spectrum of immigration work in Singapore, in particular, the submission of applications for citizenship and permanent residence (PR). This includes organizing and reviewing all necessary documents and forms to ensure that they are accurate and complete before submission. To ensure that all applications comply with current regulations and policies, the document specialist must also stay up to date on any changes or updates to the application process and requirements. The role requires a thorough understanding of Singapore's inbound immigration regulations and policies, as well as the ability to apply that knowledge to provide high-quality, personalized service to each client. The position provides opportunities for growth and advancement, as well as attractive compensation packages for successful candidates.

Key Responsibilities of Senior Document Specialist

• Handles daily communications with clients and important stakeholders regarding their Singapore immigration application procedures.
• Preparation, documents review and and application draft
• Liaisons with various government agencies (MOM, ICA, EDB, etc.) regarding progress and delays as necessary, as well as Third-Party Vendors to assist the customer with translation and notarization, among other services.
• Ensure the submission of error-free applications to the Immigration & Checkpoints Authority for Long Term Visit Pass (LTVP), Permanent Residence (PR), and Citizenship (ICA).
• To serve as each allocated client's point of contact for the duration of their application process, from document gathering to formalities fulfillment, primarily but not solely: Pre-submission, post-submission, and/or post-results
• Communicates with clients to arrange for the completion of application packages or the collection of documents
• Handles databases for clients and documents.
• Meets the Management's monthly KPIs
• Get the most recent information on Singapore immigration issues by doing some research.

Qualification and Experience

• Diploma/ Advanced / Higher / Graduate Diploma in any field
• Experience managing a diverse clientele in a related government agency, such as the Immigration & Checkpoints Authority (ICA) or the Ministry of Manpower (MOM), or in the document procurement and/or immigration application industry.
• Capable of working methodically within set deadlines
• Able to effectively translating clients' perspectives and/or requests into articulate and sound documents within ICA's reviewing standards.
• Capable of working independently and setting priorities for tasks while keeping client delivery expectations and service standards in mind.
• Ability to produce clear, well-organized documents with a natural attention to detail and excellent writing skills
• Language skills: Proficiency in English is required
• Writing skills: Proficiency in English writing is essential, along with the skill to craft effective, personalized emails that address each client's needs and inquiries.
• Computer skills: Microsoft Office and Adobe PDF

Work Location: Central

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Telenor Group is a leading telecommunications company across the Nordics and Asia with 209 million customers and annual sales of around NOK 80.5 billion (2023) We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and headquartered in Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As a Category Manager, Networks Transport you will be part of the Networks Sourcing Strategic team and you will report to the Head of Category - Networks Transport & Capacity. You will work closely with both Group units in Telenor and all of the Business Units. As a Category Manager you will be working closely with the entire category team by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Scope of Category Manager – Networks Transport includes Microwave, IP Routers and WDM systems however he/she will also support in additional areas i.e. Fixed Networks Infrastructure, International Capacity & IP Transit, Satellite capacity, Leased Lines and Fiber Build. In addition, you will help Telenor Procurement Company to drive new focus area related to providing procurement services to 3rd parties.

Main tasks

· Collaborate with team members and other user departments for preparing and executing the category procurement strategy, innovative analysis and proactively addressing procurement needs.

· Execute sourcing projects at global level with participants from the Business Units as well as Group functions.

· Manage, lead and Support Category into Company business’s topic in Procurement As A Services (PaaS) that deliver value in the procurement of goods and services for the company.

· Collaborate with user departments to reduce the procurement cycle time.

· Ensure contract compliance with policies and achieve targets.

· Develop and prepare periodic reports on all procurement activities.

· Follow-up with the Business Units on contract management requirements.

· Lead negotiations and ensure delivery targets.

· Maintain an awareness of relevant and latest Sourcing and Procurement guidelines.

· Lead the implementation of category sourcing strategy.

· Identify, analyze, and develop vendor markets.

Profile

To enjoy this role and succeed in it you would need to be/have:

· Strong business knowledge in telecommunications landscape.

· An academic understanding of strategic sourcing and category management.

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external.

· Be proficient in contract negotiations, networking and stakeholder management.

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external.

· High level of integrity and ethics.

· Strong analytical, systems thinking and problem-solving capabilities.

· Able to work with a high degree of execution power and passion.

· Demonstrate commitment, maturity, flexibility, and speed in response to challenges.

· Highly creative and innovative mindset.

· Knowledge of sourcing techniques and demand management & demand forecasting methods.

· Familiar with contract setup activities such as specification definition, contract T&C setup.

Qualifications and Experience Requirements

· University degree in Finance, Business or Technology.

· More than 5 years in a procurement / contract management / Vendor Management / negotiations / supply chain management role or as Networks Transport functional expert.

· Broad experience with Microsoft & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers.

· Relevant Technology background would be an advantage.

About Us

Flexible/Hybrid working: This role can be performed with a hybrid working arrangement which balances working from home and your contracted office. It is expected that regular attendance in the office will be required in line with team needs.

"Unlock your potential and drive change with RICS, a leader in professional standards."

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key Responsibilities

Join RICS as an Event Specialist and play a crucial role in delivering a diverse portfolio of knowledge and competence events globally. Reporting to the Event Manager, you will be integral in ensuring high-quality, efficient, and consistent event delivery across all markets and formats, both digital and face-to-face.

• Ensure all events align with the latest industry trends, are engaging, and delivered efficiently across global markets.
• Build effective relationships with internal and external stakeholders, ensuring continuous feedback and improvement in product delivery.
• Handle all aspects of venue and speaker management, including negotiations, technical requirements, and onsite coordination.
• Manage digital event setups, registrations, and real-time hosting.
• Conduct post-event reporting, including budget reconciliation and engagement analysis, to gauge success and areas for improvement.

About You

• Proven experience in event management, including organising conferences, and digital event platforms
• Technical proficiency with PowerPoint.
• Excellent interpersonal and communication skills with a knack for negotiation and stakeholder management.
• Ability to manage multiple projects in a dynamic, fast-paced environment.
• Strong organisational skills and detail-oriented approach.

Rewards and Benefits

• Comprehensive healthcare coverage including private medical insurance.
• Mandatory Provident Fund Scheme
• Annual leave of 18 days plus public holidays for a healthy work-life balance.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and wellbeing days.

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

Main responsibilities:

Manage the fleet order cycle to enhance business performance and ensure sustainability while ensuring vessels get what they need, when they need it, where they need it, to operate safely, cost effectively, while optimizing commercial performance. He /She shall further:

• Strategically plan and manage procurement, warehouse and inventory, transportation and clearance of supplies for global fleet.
• Manage the catering needs of the entire fleet.
• Keep the Head of Technical Management fully advised on fleet and vendor supply issues.
• Interface with Commercial managers and Operational managers as needed to support corporate commercial activities and third party vessel operations as required.
• Develop good communication and relationships with suppliers, manufacturers and service providers.
• Ensure optimization of the logistic set-up (work flows, selection of suppliers and logistic providers, warehousing and inventory) for procurement globally or locally as trading patterns dictate.
• Integrate Company’s quality, compliance, and safety standards into the procurement and supply processes to enhance fleet performance and ensure compliance with Company policy, ISM standards, and all laws and regulations.
• Negotiate, implement, and manage logistic agreements with qualified global logistics vendors.
• Negotiate, implement, and manage master services or supply agreements with key/critical vendors.
• Arbitrate and resolve supply and logistics issues.
• Develop and maintain metrics and provide analysis to assess logistics and supply chain performance.
• Actively participate in budget process by providing reliable data and local/global perspective.
• Ensure reliable and clear reporting to accounting for transparency and control purposes.
• When required, ensure detailed and constructive support for accident and warranty claims.
• Lead, organize and optimize resources of the supply chain team, develop and coach to ensure continuity and excellence in process of procurement.
• Proactively anticipate needs for store & spares, keep track of quality, quantity, stock levels and delivery time.
• Arrange warehouse, manage rotating capital inventory, manage core returns, consumable goods catalogues, and plan supply routes, etc.
• Utilize and optimize company’s business applications to support logistics and supply chain activities.
• Communicate information on compliance, insurance requirements, technical standards and regulations to staff, partners and suppliers and ensure application.
• Ensure invoice processing is correctly managed with emphasis on accuracy and speed.
• Other duties as assigned.

Education and Qualifications

The applicant requires the following educational background and qualifications:

• A Master’s degree related to Shipping, Accounting or a Technical field of study
• Seagoing experience as an officer
• Previous on-shore experience in a similar role
• Experience with catering for seagoing vessels

Job-Specific Skills:

• Excellent negotiation skills
• Team work and cooperation skills
• Very good organisational skills
• Understanding of logistics (Air freight/Sea freight/last mile deliveries)
• Worldwide operations require fluency of the English language
• Additional languages are a plus
• PC literacy

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

Roles & Responsibilities

Role Overview: We are looking for a talented Editorial Content Specialist to join our diverse digital marketing team. This role is pivotal in producing insightful and engaging content and communication about topics around but not subjected to Singapore property market. You will conduct research, write, edit, proofread and ensure all content aligns with our brand voice and commercial goals.

Key Responsibilities:

• Conduct in-depth research on property market trends, news, and insights and translate into inspiring property related content.
• Write compelling and informative articles, blog posts, reports and other print and digital content in both English and Chinese.
• Edit and proofread content for clarity, accuracy, and SEO optimization.
• Collaborate with the marketing team to align content with our strategy and brand visual and verbal identity (eg. Tone of voice and brand personality).
• Stay updated with the latest industry developments and incorporate them into your writing.

Qualifications:

• Proven experience as a writer and editor, preferably in the property or real estate sector.
• Strong research skills and the ability to synthesize complex information into engaging content and easy to understand.
• Excellent command of the English and Chinese language, with strong writing, editing, and proofreading skills.
• Familiarity with SEO best practices.
• Ability to work independently and meet deadlines in a face-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a forward-thinking team in a rapidly growing company.
• Professional development and growth opportunities.

How to Apply:

Please submit your resume and three relevant writing samples to [email protected]

The Junior Specialist (Modern & Contemporary Art) is responsible for bringing in business, cataloguing and coordinating the sale and property, requiring good knowledge of client relationship management and relevant markets for the art category working in close collaboration with our team of specialists.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Identify and maintain relationships with all client categories (collectors, dealers, corporations, institutions), including the ability to work with major clients in the sale of high value property.
• Active participation in sourcing and selling of the department sales
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Write and prepare catalogue essays. Research property including authenticity, bibliography, provenance and exhibition history.
• Work on catalogue production and layout.
• Prepare condition reports of consigned property prior to the auction.
• Participate in Telephone Bidding with clients during the auction.
• Coordinate pre-sale exhibition set-up.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 4 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.