Your new role

• Actively support onboarding projects of new B2B business partners (both Asset Managers and Distribution Partners).
• Collaborate with new and/or existing B2B business partners in the context of onboarding new funds to the platform.
• Act as the first point of contact for our business partners managing day-to-day queries.
• Contribute to the maintenance of the client hotline during business hours.
• Provide high level support to the sales/business development teams by conducting internal and external research, analysis, and investigations.
• Represent the client service team as a subject matter expert in meetings (both virtual and in person) with existing business partners.
• Support the development and ongoing optimization of internal processes with key internal stakeholders and to provide input on how to improve the operational efficiency.

What you'll need to succeed

• Minimum of 3 to 5 years of professional experience in the financial industry, preferably in the field of Asset Management and/or Investment Fund operations.
• Bachelor’s degree in a finance, economics, business administration or similar.
• Basic understanding of the financial services industry.
• Great client orientated attitude.
• Strong communication skills, resilience, sovereignty, and team spirit.
• Proficiency in written and spoken English – additional language skills considered an advantage.
• Good MS Office application knowledge, particularly in Excel.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Jr Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We are looking for a Procurement Manager to join the Procurement Department at Site.

Main responsibilities:

• To get quotation from supplier on materials and consumable products
• To prepare PO and issue to supplier on materials and consumable products.
• To prepare DO and arrange delivery the raw to local supplier for machining/ mixing process.
• To arrange shipment from/ to supplier for oversea supplier (including prepare commercial invoice, packing list and label).
• To liaise/ ensure supplier is track on their committed delivery date.
• To update Master planner/ production planing control on material status.
• To initiate meeting and take responsiblilty to manage inventory stock plan monthly with report.
• To support production administrative work by compile Invoices, DO/ Custom Permit with complete chop and submit to account for payment used
• To support and involve in continue improvement program.
• To provide support in any company ad hoc activity

Main requirements:

• At least 5 years of experience as Procurement Coordinator in oil and gas projects.
• Experience in EPC projects
• Fluent in English

Working Place: Jurong Island

Working Hours: 60 per week

Your new company

This is a multinational bank with a strong global presence and branding.

Your new role

As a member of rolling review team, will specialize in the review of AML/KYC information on file of existing institutional clients. To ensure due diligence is performed on existing client to comply with AML/KYC regulations. Develop expertise in the Firm's Anti-money laundering/ Customer Identification due diligence policies and process. This is a 6 months convertible/ renewable contract.

What you'll need to succeed

• Experience working in financial industry.
• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders.
• Proficiency in Microsoft Office eg. Outlook, Word, Excel, Powerpoint etc.
• Mandarin/ Japan/ Korea language skills desirable
• Experience of AML requirements either via Client On-boarding role or similar role including an understanding of client structures and AML requirements for hedge funds, private corporations, financial institutions, etc.

What you'll get in return

This is an excellent opportunity to be part of a collaborative team and you will be compensated competitively.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Si Ying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

EA Personnel Registration No: R23115232 | EA License No: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Work closely with Business Managers to understand specific technical client requirements.
• Proactively source and screen potential candidates through various recruitment channels, referrals, and networking.
• Build and maintain a talent pipeline to ensure a consistent pool of qualified candidates for current and future IT positions.
• Conduct initial screenings to assess candidates' technical skills, experience, and compatibility with the organization's requirements.
• Act as the main point of contact for candidates, addressing their questions and concerns throughout the recruitment journey.
• Gather and provide constructive feedback to candidates post-interview.
• Work on recruiting needs by attentively participating in team meetings, picking up changes (when applicable) from Business Managers.
• Work with cross-functional stakeholders to ensure smooth regional recruitment operations.

Specific Qualificatons:

• Bachelors Degree in Human Resource Management or equivalent.
• While experienced individuals are welcomed to apply, this is a unique opportunity for individuals who are eager to kickstart their careers and grow within a dynamic and supportive environment. Thus, we highly value a positive mindset towards learning and the ability to adapt quickly.
• Strong interpersonal and communication skills, with the ability to establish rapport and build professional relationships with Candidates, Consultants & Business Managers.
• Able to work well in a team.
• Analytical skills needed, with a strong results-driven mindset.
• Able to work under pressure within in a fast-paced environment.

We are seeking a Clinic Receptionist/ Clinic Assistant for a specialist ear, nose, and throat clinic based in Gleneagles Hospital and/or Mt Elizabeth Novena Specialist Centre.

The ideal candidate should possess the following:

• Experience working in a medical clinic as a reception staff
• Good customer service skills - in person, over the phone, and by email
• Reliability
• Punctuality
• Ability to work in a team effectively

There are four doctors in the group practice.

The clinic currently has two clinic receptionists, two clinic assistants, a senior staff nurse, and/or a clinic manager.

The clinic is supported by three operations staff from a corporate office located in United Square.

Working times are 0830-1730hr Monday to Friday and 0830-1300hr Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300hr and 1400-1730hr from Monday to Friday and 0900-1300 on Saturday.

The position comes with excellent benefits. These include:

1. 16 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $400 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

Please send your resume to [email protected] and we thank you for your interest in this position.

We value diversity and equal opportunities for all applicants.

However, due to quota limitations, this particular position is currently open only to Singapore citizens or permanent residents (PR).

Thank you.

Role Purpose:

Sustain the local Quality System and infrastructure for the Singapore Hub (secondary packaging).

Carry out and provide quality oversight for the quality management to ensure compliance with applicable regulatory requirements and quality standards.

Main Accountabilities:

• Support Quality Systems and ensure effective use of Quality Tools for activities related to Good Manufacturing Practice and Good Distribution Practice.
• Act as the Key-User and Training Coordinator for training system. Ensure adequate training program is effective.
• Writes and co-ordinates the writing of SOPs and manages the administration of SOPs.
• Performs quality oversight of third party packager, distributor under area of responsibility as per compliance and business needs.
• Carry out Annual Product Reviews for Secondary Packaging.
• Carry out Batch Release for secondary packaging according to marketing authorizations and coordinate different activities with third party.
• Accountable for timely product releases avoiding backorders, while assuring product quality and compliance.
• Support Quality Review Board for Singapore Hub operations. Support in the issuance of monthly Quality status reports to monitor local GMP/GDP compliance.
• Investigate / assess deviations occurring during transport, packaging, storage, distribution of products.
• Support change control implementation.
• Carry out timely investigation of product complaints and ensure adequacy and timely implementation of CAPA.
• Coordinate potential recall activities, including mock recalls.
• Coordinate and perform self-inspection. Support inspection from regulatory authority and certified body.

Qualification and Experience Requirements:

• Educational requirements: relevant degree in pharmacy, chemistry, biology or health sciences.
• experience in the pharmaceutical industry, in operational quality is advantageous
• Good Experience in Quality Assurance with basic knowledge in Good Manufacturing Practice and Good Distribution Practice.
• Good command in English and writing skill.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Intro: E-commerce business center procurement via bidding center was established to integrate goods, services (warehousing, express logistics services, etc.) or intellectual property rights to achieve the best value for the company.

Responsibilities :

- According to business needs, based on the group procurement system, build the entire TT e-commerce service provider , quality inspection, warehousing, distribution service provider procurement via bidding system;

- Build a service provider sourcing system for warehousing, distribution, quality inspection, equipment and consumables, integrate high-quality resources in the industry, and formulate access/quasi-exit mechanisms, assessment optimization mechanisms, SOP/KPI and other systems;

- Establish a management system for each service provider, cooperate with upstream and downstream departments, and improve the service quality indicators of service providers through data and other operation methods;

- Manage the procurement via bidding process, and be responsible for the business analysis, negotiation and contract negotiation of the procurement via bidding project;

- Cooperate with the internal audit compliance department to optimize the procurement via bidding process, and empower business to achieve fast procurement via bidding, reduce costs and improve efficiency;

- Have the ability to write bids and sort out contracts, be able to sort out bids and contracts independently, and have certain basic financial knowledge.

Proficient in cross-border trade laws and policies in the country, responsible for following up the policy changes of the legislative departments of the country and relevant regulatory departments such as customs, taxation, and the Ministry of International Trade, and providing guidance and decision-making reference for the company's business development and operation;

- Highly sensitive to cross-border trade and related tax policy changes in the country, forward-looking, combined with the company's business model and current situation, can quickly and deeply interpret and cooperate with the business to achieve a stable response on the platform;

- Based on the continuous growth of cross-border e-commerce business, regulatory innovation, category breakthroughs, the rise of content-based e-commerce and other new trends, promote the landing of import customs and tax innovation business projects in the country; - Expand, establish and maintain good relations between the company and relevant departments of legislation and cross-border trade supervision in the country, and promote a win-win government-enterprise cooperation model.

Qualifications

- Bachelor degree or above, with more than 5 years of relevant experience in procurement via bidding and management of warehouse, distribution and quality inspection service providers in e-commerce platform enterprises;

- Have a deep understanding of e-commerce procurement via bidding, have rich domestic and high-quality storage, distribution, quality inspection, equipment and consumables service provider resources, and have excellent negotiation skills;

- Have excellent experience in building procurement via bidding system, as well as a business sense of full compliance process and link control to ensure full link standardization and compliance; - Profound project management experience and problem solving ability, highly sensitive to data, able to quickly respond to various procurement via bidding requirements;

- Have excellent interpersonal communication and coordination skills, strong language and writing skills; have certain resource integration ability and business promotion ability;

- Good team cooperation, independent handling of affairs and cross-departmental project cooperation ability.

- Fluent in English.

about the company

Our client is a leading power solutions provider and manufacturer of equipment and systems that drive decarbonization. They are now looking for an Assistant Manager, Procurement to join their dynamic team.

about the job

• Plan and manage the procurement process for all assigned plants of service & new projects in Singapore, Malaysia, Indonesia, and Vietnam
• Manage the purchasing process, work with multiple vendors in arranging spare parts, equipment, TA dispatch, manpower supply, equipment testing, logistics for our customers
• Provide support for tendering of new projects, participate in tender proposal and quotation
• Negotiating with vendors and subcontractors including factory in Japan for purchases/contractors and lead discussion on the procurement agreement
• Oversee the procurement function in ensuring that all POs/Contracts are signed in compliance to internal policies and issued in a timely manner
• Work closely with Service Team and Sales Team of New Unit in collaboration on specifications and technical requirements of procurement items, schedule, and any other special requirements for accomplishing of the project
• Support service team for proposal and logistics arrangement
• Preparation & issuance of AP Purchase Order to suppliers
• To support Service Team to determining product quantity and timing of deliveries to the customer
• Work closely with Service and Finance Department to monitor the payment status from customer
• Process of Supplier invoice using SAP System and payment release to supplier
• Seeking reliable vendors to provide quality goods at reasonable prices
• Fulfill ISO requirements as below tasks and activities
• Develop & implement purchasing and contract management instructions, policies and procedures
• Attend and complete ISO internal / external audit successfully
• Implement new procedure for Vendor Evaluation
• Create new document as per ISO requirement

job requirement

• Degree/diploma of Engineering / Business Studies or equivalent
• Previous procurement experience in power plants, industrial plants equipment, oil & gas, marine would be preferred
• Experience or background of Engineering or Sales of industrial plants equipment would be ideal
• Knowledge of SAP System

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Your new company

This is a global medical service company which specialises in creating devices to improve the lives of patients around the world.

Your new role

As a Customer Service Representative, you will be engaging directly with customers' purchasing and logistics teams while being proficient in taking orders - both by email and phone. You will also be responding to all customer enquiries (internal and external) in a timely manner.

As a Customer Service Representative, you will be maintaining the distributor master data and corresponding assessment documents to guarantee the traceability of Distributor business status. You will also be ensuring that distributors conduct business in full compliance to behavior in business and competition.

This is a 12 months renewable contract.

What you'll need to succeed

• 2-5 years’ experience as a customer service representative preferably in a commercial/sales or manufacturing/production setting of medical devices.
• Experience of team play for supporting Sales Best Practices and Sales Metrics; translating that data into a progressive, tactical and strategic plan of action, which targets improved account performance.
• Natural tendency to put client first and to maintain constructive contacts
• SAP experience will be preferred.
• Experience within the pharma or medical device industry is a plus.

What you'll get in return

This is an exciting opportunity to be part of a globally renowned organisation. You will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Siying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R23115232 | EA License number: 07C3924 | Company Registration No. 200609504D

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740