Duties and Responsibilities:
ā¢ Assist clients with Novation Agreements and maintain contracts/POs in SAP.
ā¢ Source and notify clients of tender/quotation opportunities.
ā¢ Support clients in document submissions and ensure compliance with deadlines.
ā¢ Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
ā¢ Handle extension requests for tenders/quotations.
ā¢ Conduct ingredient checks and consult with the regulatory team as needed.
ā¢ Ensure submission copies align with client information and clarify discrepancies.
ā¢ Encrypt and send LOAs and contracts to clients.
ā¢ Assist with GPO post-tender queries and resolve invoice discrepancies.
ā¢ Record quantities accurately in SAP and seek client agreement for invoice settlements.
ā¢ Handle permit applications and product recalls.
ā¢ Ensure excellent customer care and assist with product/customer complaints.
ā¢ Monitor service level reports and implement improvement plans as necessary.
ā¢ Support internal and external audits.
ā¢ Provide training for the team as needed.
Job Requirements:
ā¢ Minimum Diploma
ā¢ Experience in a supervisory and tender management role.
ā¢ Customer- focused with a pleasant disposition.
ā¢ Team player with a positive attitude.
Interested candidates, do submit your resume to [email protected]
ā
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]