• Ensure smooth and effective running of office administration
• Manage reception duties such as handling all incoming calls and couriers, maintaining visitor logs etc.
• Assist CFO in travel arrangements and claims
• Handle contracts for Singapore and Malaysia contracts documentation and filing in Ledvance system such as office lease contract, corporate insurance contract and office equipment contract (Printer, fire extinguisher, network fibre, etc.)
• Liaise with vendors for matters related to office equipment (network, mobile phone, local telephone, water supply, office supplies etc.)
• Liaise with landlord in Singapore for building management related matters
• Support local IT administration and coordination
• Validate claims for Malaysia via Singapore employees via sharepoint
• Support products local approbation submission to Singapore National Environmental Agency
• Maintain leave records integrity for employees in Singapore, Malaysia and Vietnam via Sharepoint
• Procure IT equipment, office and pantry items per procurement management process
• Check and verify office related and courier expenses
• Performs ad hoc general admin duties as assigned by CFO

• Reviewing and revising testing procedures.
• Conducting inspection checks on goods and production processes.
• Performing manual and automated quality checks.
• Ensuring employees adhere to safety and quality regulations.
• Reporting safety and quality infringements to the QA manager.
• Identifying possible areas for improvement in quality control processes.

• Carry out administrative duties such as filing, scanning, photocopying etc.
• Sort out letters and mails for distribution.
• Follow up on clients’ documents for submissions.
• Preparation of monthly performance reports, data entry.
• Book meeting rooms. Coordinate monthly meetings and online conferences.
• Preparation of meeting slides and minutes.
• Procurement of office supplies, stationery.
• Monthly compilation and filing of Company expenses, accounts.
• Assist in coordinating for events, trainings when needed.
• General administrative support for Associate Directors and Managers when required.
• Assist in the onboarding process for new hires.
• Perform any ad-hoc duties as assigned.

• Reviewing and revising testing procedures.
• Conducting inspection checks on goods and production processes.
• Performing manual and automated quality checks.
• Ensuring employees adhere to safety and quality regulations.
• Reporting safety and quality infringements to the QA manager.
• Identifying possible areas for improvement in quality control processes.

• Manage technicians to perform visual and NDT inspection..
• Must be able to interpret results and generate reports on findings
• Must be able to work closely in accordance with Standard Operating Procedures, Data cards, Engine Manual, process controls to achieve the highest quality of work.
• Assist HOD to manage production per daily operational requirement

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Job Description

• Conversant of purchasing exercise and familiar with associated contractual terms and conditions for Procurement Works.
• Maintain procurement records and documentation.
• Communicate and work very closely with the project team for preparation of the invitation of the request for Proposal and administering of the purchase requisition and award consent with the project team.
• Collaborating with procurement team in day-to-day procurement operation.
• Collaborating with Project Leads in project budget monitoring.
• With experience in auditing and its procedures and compliances.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• At least 3 years working experience and with either a Diploma or Degree in Engineering, Science, Construction Management.
• With good knowledge and experience in procurement role in the past covers purchasing and associated contractual administration works.
• Positive thinking and with supportive atmosphere amongst the procurement team
• Preferably with those with at least 2 years of experience in water and wastewater or waste to energy industries
• Preferably with those with good knowledge of mechanical works cover fabrication and piping works

Job Description

• Conversant of purchasing exercise and familiar with associated contractual terms and conditions for Procurement Works.
• Maintain procurement records and documentation.
• Communicate and work very closely with the project team for preparation of the invitation of the request for Proposal and administering of the purchase requisition and award consent with the project team.
• Collaborating with procurement team in day-to-day procurement operation.
• Collaborating with Project Leads in project budget monitoring.
• With experience in auditing and its procedures and compliances.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• At least 8 years working experience and with either a Diploma or Degree in Engineering, Science, Construction Management.
• With good knowledge and experience in procurement role in the past covers purchasing and associated contractual administration works.
• Positive thinking and with supportive atmosphere amongst the procurement team
• Preferably with those with at least 4 years of experience in water and wastewater or waste to energy industries
• Preferably with those with good knowledge of mechanical works cover fabrication and piping works

Job Responsibilities:

• Review Sales processes and issue new directives if required for the efficient running of these processes
• Review customer’s requests and prepare quotation in response to customer enquiry
• Review contract given by the customer to ensure consistent with requirements quoted
• Identify new market segments and other new growth areas for the company
• Attend Management Review meetings
• Generating and Submitting purchase orders (PO) in accordance with the company policies and procedures
• RFI (request for information), RFQ (request for quotation), RFT (request for tender), RFP (request for proposal)
• Order confirmation and delivery
• Reconciliation: Shipment, Manifest, Back Orders, Short Orders, Damaged/ Defective items.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Purchasing Assistant
• Preferred with knowledge of SAP
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

• Provides information to customers by verifying understanding of request; answering questions; offering assistance.
• Initiates service by recording requests; forwarding to dispatching.
• Collects revenue by receiving and recording payments.
• Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
• Improves quality results by evaluating processes; recommending changes.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes customer service and organization mission by completing related results as needed.
• Directly responsible for billing and relevant adminsitration for customers, including Invoicing, Credit and Debit Memos.
• Work closely with the Sales team to assist in Customer management.
• Other ad-hoc administrative duties.

Responsibilities

• Billing and utilisation of internal SAPB1 System for such functions
• Maintenance of customer information
• Coordination with Salesteam regarding Customer AR and requests
• Other adhoc admin billing tasks
• Customer records management and to initiate all actions for rebates/sponsorship.

JOB SUMMARY:

The key objective of the role is to ensure the successful implementation of the ERP system by providing expert level support and guidance to users.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· · Serve as the subject matter expert on ERP HR systems and processes.

· Identify process improvements and system enhancements to support business needs.

· Ensure system design, configurations are as per the industry best practices

· Lead requirements gathering, process solutioning and serve as the IT partner to manage global HR requirements

· Manage third party vendors and related discussions

· Configure, test and implement ERP HR system changes.

· Manage HR specific interfaces and liaise with functional teams to facilitate the global rollout

· Manage data migration for new ERP HR implementations or upgrades.

· Develop training materials and provide user training on ERP HR system changes.

· Write detailed documentation of ERP HR processes and configurations both within and outside ERP HR system

· Monitor system performance and identify areas for continuous improvement.

· Provide maintenance support with inhouse support (Tier 1 and Tier 2) for ERP HR users experiencing technical issues.

· To carry out regular maintenance and updates of the ERP HR system include coordination with technical team for patches, updates

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

· Bachelor’s degree in computer science or information technology.

· Project Management certification such as PMP, PRINCE2, CAPM etc. is preferred

· Minimum 5 years of Global ERP HR systems hands on experience including strong knowledge of SuccessFactors modules and SAP S4 HANA interfaces

· Highly proficient user of MS-Excel, Google Sheet, Google Docs and MS-Word.

· Experience with SQL programming and/or MS SQL database and experience with API and programming desirable

· Excellent proficiency in written and spoken English

Strong Interpersonal skills: Hold a high standard of ownership & growth mindset, open-minded, good at logical thinking & problem solving, multitasking, time management skills, good at communication & networking.

Stakeholder responsiveness : Actively co-work with different stakeholders; willing to contribute in cross-function projects; hold positive, harmonious, professional & respective relations with Stakeholders at all time; taking a forward-looking view and high emotional intelligence to support and influence stakeholders in key decision areas.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

SOURCING & SUPPLIER MANAGEMENT  

• Assist in identifying and evaluating potential suppliers
• Negotiate terms and pricing agreements with suppliers to ensure cost-effectiveness and quality.
• Maintain relationships with existing suppliers and continuously seek opportunities for improvement.
• Monitor supplier performance and address any issues or concerns promptly.
• Ensure all Accor requirements for vendor onboarding is in place.

MANAGE DAILY PROCUREMENT FUNCTIONS  

• Review pricings and process for all purchases across RC hotels.
• Collaborate with relevant departments to plan stock requirements and work out strategy to reduce out of stock situation and contingency plan
• Ensure approved purchase requisitions are timely with the creation of Purchase Orders for all Business units
• Leading the PO Team to ensure the reconciliation of Purchase Orders and Invoices to make sure prices and quantities are correct with Suppliers & assist if needed.
• Ensure the PO Team creation of Article Codes/Price Quote and Vendors details are updated accordingly in the system and assist if needed.
• Response swiftly to feedbacks/complaints/ no stock situation etc (from end users/suppliers/guest)
• Request for quotations as well as samples for evaluation
• Handle RFQ as well as RFP exercises for all categories of Supplies including Services
• Tabulating of Price Summary and recommendation of award for various work streams that are assign to
• Assist in report analysis in preparation for new work stream 
• Assist in Contracting process
• Ensure forms and documents are properly filled for all Procurement processes
• Follow up closely on outstanding Purchase Orders that are long overdue and if needed for cancellation
• To carry out any other duties as required by the Director of Procurement/Procurement Manager from time to time

REVIEW OF CAR (CORRECTIVE ACTION REPORT) FROM FOOD SAFETY

• Ensure Corrective Action Report are sent out immediately to Suppliers should a complaints raised by Food Safety
• Ensure substitution of supplies are replace immediately for operation use
• Ensure Suppliers that works with the hotels are Food Safety compliances
• Ensure Suppliers approved Vendors are SFA approved & meet the grade criteria
• Ensure all food/beverage licenses and certificates approved by authorities are valid

COST MANAGEMENT

• Assist in developing and implementing cost-saving initiatives without compromising quality or service.
• Analyze spending patterns and identify areas for potential savings or optimization
• Participate in budgeting and financial planning processes related to procurement activities.

COMPLIANCE AND DOCUMENTATION

• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Maintain accurate records of procurement transactions, contracts, and supplier agreements.
• Assist in conducting periodic reviews and audits to ensure adherence to procurement policies and procedures

CROSS-FUNCTIONAL COLLABORATION

• Work closely with various departments and business units including Operations, Receiving and Finance to understand their needs and priorities.
• Collaborate with stakeholders to develop procurement strategies that support the hotel's overall objectives.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

Qualifications:

• Candidate must possess at least Diploma/Degree or equivalent 
• Minimum of  3 years of relevant experience in the hotel industry
• Strong knowledge in Food & Beverage categories and suppliers. 
• Strong working knowledge on Negotiation and Procurement Policies
• Proficiency in Microsoft Office Suite and experience with procurement software or ERP systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Familiarity with relevant laws, regulations, and best practices in procurement and supply chain management.
• Possess leadership skill in managing a team.
• Positive mindset with good attitude and integrity.
• Good Communication skills with all levels of colleagues and suppliers with confidence to achieve the best deal for the hotels
• Good presentation and data analytical skills

Our Commitment to Diversity & Inclusion:

We are an inclusive company and what we really is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Purpose

This is an Individual role. S/He supports on plant maintenance, follow up of CC & A3r, technical document update, MOC, and plant upgrading projects.

Job Highlights

· Plant Maintenance activities, e.g. Inspection, plan, documentation, etc.

· Follow up on actions of compliant check, HAZOP/process safety review, and audits.

· Maintain and update of technical document incl. P&ID, SOP, inspection list, MOC, etc.

· Plant upgrading projects.

· Collaborate with other departments / parties on Engineering/technical topics of the site

· Other tasks assigned by the supervisor

Requirements

· Diploma or Degree in Chemical/Mechanical/Electrical/Safety Engineering or equivalent.

· >3 years industrial working experience in Chemical/Process plant is preferred. While fresh graduates are also welcome.

· Knowledge in Process Safety management

· Knowledge in Plant maintenance & project management

· Quick learning and able to work independent

· Good communication in English (both Oral & Written) & MS Windows / Office knowledge

What We Offer

· Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.

· Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.

· Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.

· Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

Job Description

· Perform tasks involved with sourcing, purchasing and expediting of goods and services from suppliers, service provider and contractors.

· Attend daily requests for sourcing of goods and services under his / her portfolio from production and other users.

· Check and ensure purchase requisitions are complete and duly authorized before sending request for quotations (RFQ) to approved supplier and competitive sources

· Liaise with suppliers for quotations / proposals, conducts negotiation with suppliers, co-ordinate technical clarification / work scopes / schedules from suppliers / service providers with users where necessary.

· Prepare commercial bid evaluations for next level approvals for purchase confirmation.

· Raise purchase orders according to establish system and follow up on deliveries.

· Ensure that all data of purchase are accurately entered into the Purchasing System.

· Conduct supplier appraisals.

· Perform additional purchasing related tasks from time to time.

Requirements

· Diploma in Supply Chain, Material Management, Marine Engineering or equivalent.

· Experience: Preferably 2-3 years of experience in procurement or related work.

· Technical Skills: Purchasing Systems like ACCPAC, SAP, E-Procurement and Microsoft Office.

· Interpersonal Skills: Able to interact with internal customers and external vendors with professionalism and integrity

· Have experience in negotiating contractual terms and conditions

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Purpose: Responsible for order management for electronics and mechanical components/services required for manufacturing by a specific timeline determined by the project team. Manage the procurement process such as receiving the receipt of goods from suppliers, making sure suppliers are paid and returns are processed promptly.

Key Area of Responsibilities:

• Responsible for the purchasing and monitoring of on-time delivery of materials, components and services to meet factory’s requirements on part deliveries and program deliverables.
• Aggressive expediting of orders and persistence in ensuring on-time delivery.
• Ensure routine purchasing deliverables are maintained and communicated to internal and external stakeholders in a timely manner.
• Setup and manage mitigation plans on critical materials to meet Lead time requirements, Risk of non-supply etc.
• Pursue and/or purchasing process improvement to ensure efficiency of work.
• Manage supplier relationship and performance in term of delivery participate in supplier performance review and improvement plan to develop suppliers to meet company's target. Support in areas of Q & C. Or as assigned.
• Support and participate in company continuous improvement program
• To escalate non-conformity to stakeholders

Qualification & Experiences:

• Bachelor’s Degree or Diploma in Mechanical/ Electrical/Electronic Engineering
• Minimum 3 years of relevant experience in a high-mix, low-volume environment or semiconductor industry
• Strong knowledge of managing global suppliers with good negotiation skills
• Positive attitude and independent with high ownership of responsibilities

Purpose: To support in the preparation and processing of monthly routine payroll functions such as computing employees’ salary, benefits, claims and processing government related claims in a timely and accurate manner.

Key Area of Responsibilities:

· Process monthly payroll to ensure that all employees received their monthly salary on time and in the correct amount

· Administer employee-related insurance and flexible benefits scheme in accordance to insurance and HR policies

· Manage statutory claims such as NS Make-Up Pay claims, Government-Paid Leave claims, etc. in accordance with government policies

· Handle employees’ enquires relating to payroll and employee benefits

· Maintenance of employee data and proper filing of essential documents to ensure that latest employee data is available when required

· Upon request by employees, prepare employment certifications letters and supporting documents for reference checks by external parties.

· Support and participate in company continuous improvement program

Qualification & Experiences:

· Diploma / Degree in relevant discipline (E.g. Business Administration, Human Resource)

· At least 3 years of relevant experience in payroll administration and management

· Prior experience in payroll-related role, preferably using Times software, will be an added advantage

· Organised and meticulous in handling confidential information

· Able to work independently and as part of a team

· Proficient in Microsoft Office applications

· Familiarity with Singapore Employment Act and statutory guidelines (e.g. CPF, IRAS, MOM) preferred

Associate Specialist, QA

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Reviews and closes batch record
• Collaborates with Operations team to improve the batch record errors which includes trending analysis
• Performs batch disposition in SAP system and issues related batch disposition documentation
• Communicates to Qualified Person/Qualified Release Personnel on any information that may result in revoking of released status of any shipped material
• Discussion with Qualified Person/Qualified Release Personnel periodically related to batch disposition

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• Minimum 1 year of applied professional work experience in quality assurance / batch record reviews in pharmaceutical manufacturing environment.
• Good knowledge and understanding of GMP and application of pharmaceutical regulatory requirements.

Reg No: R22104540

EA License no: 94C3609

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

Neptune Pacific Line’s Ship Management Team is entrusted with the crucial task of ensuring the secure, dependable, and compliant operation of our fleet, consisting of container, general cargo, and other managed vessels. These vessels primarily operate across the dynamic Asia Pacific region, encompassing New Zealand and Australia. Our unwavering commitment revolves around the perpetual enhancement of our ship management endeavors, all guided by the overarching aspiration to stand out as a pinnacle ship manager. In an intricate and ever-evolving landscape, we relentlessly push the boundaries to maintain our leadership position.

As Procurement Coordinator, Technical, you will play a pivotal role in guaranteeing the punctual and cost-effective sourcing of all essential supplies, consumables, and spare parts for our owned and operated vessels. You will also entail scrutinizing vessel consumption patterns and lending support to the strategic aspects of procurement and contract management related to supplies. This is a remarkable chance to shape this role according to your own vision, leaving an indelible mark while advancing your career within a diverse and fast-paced environment. You will relish in setting up your own processes and procedures to help shape this team. This is a full-time permanent role based in our Singapore Central office.

Here’s what you’ll do:

Ensure Vessels’ Stores, Consumables and Spares requirements are met through:

• Evaluate and process requisitions raised by vessels
• Manage the RFQ process (including Quote Comparison & negotiating best prices or service), secure approvals for and award Purchase Orders to identified vendors
• Expedite readiness of critical items and resolve any potential disputes arising as part of service delivery
• Co-ordinate with suppliers and port agent to ensure timely delivery of goods onboard the vessels at convenient ports worldwide.
• Communicate with vessels to ensure items are delivered timely and ensure necessary documents are returned to office for processing.
• Matching of PO, DO and invoices to ensure payment to suppliers are timely.
• Resolve any invoice discrepancies with vendors and finance team.
• Maintain up-to-date record and files for quick retrieval.
• Perform supplier qualification and audit.
• Handling of projects and other duties assigned to improve work efficiency as required.
• Ensure that all landed items from the vessels are tracked, serviced and returned in good time in consultation with the superintendent. Keep track of fleet stock items kept at various locations

Monitor and Analyse vessels’ consumption of Stores, Consumables and Spares by:

• Track and Monitor vessels actual consumption vs budget allocation
• Analyse vessel consumption patterns across vessel classes to identify unusual consumption trends

Support the strategic procurement of Stores, Consumables and Spares/ Contract Management by:

• Participate in identifying partner vendors for framework agreements
• Assist in the management of Framework Agreements (including the tender process and post-tender contract management, if necessary)
• Support the development of matrices to evaluate vendor/supplier performance
• Assist in monitoring vendor/supplier performance.

Maintenance of Fleet documentations including but not limited to:

• Compile, check and correct end of month reports from fleet vessels (E.g. Main Engine Performance Reports, Lubricant Monthly Reports, Main Machinery Running Hour Reports)
• Actively participate in the development of the quality management system and engage in the process for the continuous improvement of departmental procedures
• Update & maintain class survey status check list for the fleet.

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am