· Possess knowledge and experience in IT/Consumer/FMCG industries including management of Omni channels: Channel Partners/Resellers, Distributors, Retailers, Online Platforms, System Integrators, Corporates and Institutions.

· Experiences in ASEAN/INDIA and emerging markets will be an advantage

· Experience in managing distribution channels for FMCG / consumer products.

· Good network and relationship with channel partners including major importers, retailers.

· Ability to devise and implement good sales strategies/plans to meet sales KPIs.

· Ability to strategize, plan, budget and achieve sales and marketing KPIs deliverables.

· Team player.

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

Job Description:

Arrival / Departure / Towing / Ground Support Equipment

• To perform Aircraft Docking Guidance System (ADGS) and manual marshalling of aircraft
• To perform inspection of bays and ensure no Foreign Object Debris (FOD)
• To install / remove wheel chocks and grounding cables
• To connect / disconnect tow bar to the air tug
• To deliver ground support equipment including maintenance steps
• Any other duties as assigned by the supervisor

Requirements:

• Minimum 'O' Level with 1 years of working experience in Airline industries is preferred.
• Comfortable with 12 hours shift work arrangement
• Candidate with LTA Class 3/4/5 license will have added advantage

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

The successful incumbent will be a part of the professional team that serve to uphold proper procurement governance and providing support in the areas of procurement, administrative and IT coordination to the organization.

Major Duties and Responsibilities

Procurement & Sourcing

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)
• Conduct sourcing and market sensing activities
• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review
• Ensure the whole purchase request to contract award is timely followed through
• Prepare pricing summaries and cost analysis to relevant stakeholders and evaluation committee
• Ensure proper documentations and approvals are obtained and filed in proper order
• Creation of Period Contracts in ERP system for all requesting departments
• Issuance of Purchase Orders to suppliers and follow through on outstanding issues
• Prepare monthly report of outstanding Purchase Orders and follow up with respective divisions

Office Administration

• Assist in ordering pantry and office supplies
• Assist in new staff onboarding activities (issuance of staff pass and equipment)
• Organize meetings and drafting minutes
• Assign and uphold Item Code records in ERP system
• Provide support in day-to-day administrative related matters
• Carry out any other administrative duties or tasks as assigned

Information Technology (IT)

• Provide subject matter expertise in regards to ERP system
• Coordinate the activities of IT equipment issuance, Tech Refresh, and technical issues

Any Other Duties

• Understand the policies stipulated in the Procurement Manual and Financial Regulations to advise stakeholders
• Any other tasks or duties assigned by the Manager or Head, Administration & Procurement

Requirement & Skills

• Diploma preferably in the field of procurement and supply chain management
• Diploma/Degree Holders with no prior experience are welcome to apply
• Strong command of written and spoken English
• Ability to draft official documents using formal language
• Proficient in Microsoft Office, particularly Excel & Words
• Positive mindset: willingness to learn and contribute
• Must be a good team player and able to establish good relationship with peers
• Good communication and interpersonal skills
• Able to work in a fast-paced and restricted work environment
• Able to prioritize well and generate outcomes
• Able to work independently with minimal supervision

As a member of the Test Management team, you will be part of a dynamic team to provide global test services. The team is responsible for organizing all the test activities needed to bring into production new releases of the Avaloq products and migrate new Avaloq clients into our platform.

Your key tasks

• Responsible for all test activities throughout testing life cycle of Avaloq solutions for key clients and supporting the definition of a test factory.
• Client facing role requiring excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.
• Contributing to lead the project-based test team, providing hands on Test Execution activities, and enabling it to deliver the highest level of quality across our testing services and practices.
• Collaborating in defining and maintaining the Test Policy and Test Plan
• Manage customer relationship with appropriate communication and coordinate testing activities with customer Test Manager
• Work closely with project manager, development teams and other stakeholders to manage risks and issues.
• Provide effort estimations and track the test effort to ensure adequate staffing.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and clients.
• Design, update, and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Contribute to continuous improvement of Test Management processes and procedures.

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations. 

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers. 

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.   

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation. 

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)

• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes

• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures

• Promote knowledge and information sharing

• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews

• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information

• Participate and execute on monthly KM review cycles and daily rotation activities

• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings 

• Proactively identify and reach out to knowledge holders and SMEs

• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards

• Support meeting KM Operational Level Agreements

• Drive  KM initiatives and projects on the product and regional level

• Provide proofreading on all KM content prior to publishing

• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails

• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience

• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level

• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation

• Understand and build success criteria for your projects by building on  the Application process thus driving data-based decisions to increase efficiency in operational teams

• Create SOPs for the KM team and document them in the KM handbook

We are seeking a Technical Sales Specialist to drive the sales and marketing efforts for Bosch Pro Sound and Conference Systems. This role is responsible for building and maintaining strong relationships with key channel partners and customers, managing the sales pipeline, and achieving sales targets. The ideal candidate should have deep technical knowledge of Installed Sound and Conference Systems and experience in managing multiple channel partners.

Key Responsibilities:

• Lead sales and marketing activities for Pro Sound and Conference Systems within Bosch BT-CO in Singapore, Myanmar, and Cambodia.
• Build and maintain strong relationships with key channel partners, customers, and clients.
• Develop and execute sales strategies with channel partners to drive revenue growth.
• Plan and execute new product launches, including NPI events and joint events with partners.
• Represent the interests of BT-CO for EV Pro Sound and Bosch Conference Systems.
• Develop and implement sales strategies for business growth through effective partner channel management.
• Monitor and evaluate partner performance, providing sales support and understanding customer needs.
• Generate sales proposals, quotations, and provide accurate sales reporting to achieve targets.
• Collaborate with cross-functional teams, including Regional Product Marketing, to develop product launch strategies, NPIs, and marketing campaigns.
• Work closely with partners, distributors, and dealers to set sales targets, incentives, and design training programs.
• Analyze market trends, customer behavior, and competitor activities to identify growth opportunities.
• Utilize CRM software and sales analytics tools to enhance customer relationships and sales processes.
• Provide export sales support within the regional cluster, including Myanmar and Cambodia.

Reporting to the Procurement Manager, this role is responsible for the procurement supply continuity and the deployment of regional sourcing strategies for their assigned purchasing area. The Purchasing/Procurement Specialist is a member of the Procurement Team. This position will, along with other team members in the department, ensure the best sourcing for all products procured based on cost, quality, and delivery- overall value to the organization.

RESPONSIBILITES

• Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
• Responsible for purchasing a wide range of medical and pharmaceutical supplies.
• Researching/sourcing products and processing requisitions/requests for quotations.
• Forecast inventory needs and maintain accurate inventory levels.
• Responsible for follow-up of all issued purchase orders to ensure appropriate delivery dates/times/locations.
• Maintain and review databases and records of items purchased; cost, delivery, product performance, description and inventory levels.
• Monitor shipments to ensure that goods come in on time and resolve problems related to undelivered goods and unacceptable quality/quantity.
• Pro-actively inform internal customers of any potential delays that may impact the client.
• Maintain current pricing and ordering information in system, update as needed
• Review requirements and purchase products at the most favorable price and highest quality, consistent with specification and other factors.
• Properly code all purchase orders per instructions from Finance
• Assist internal customers in determining product, item numbers, locations, source, etc.

REQUIREMENTS

• 3 yrs marine or pharma industry purchasing procurement preferred.
• Previous experience in SAP preferred
• Learn/work in multiple systems/tools such as SAP, Databases, Microsoft Office, MS Project, etc.
• Strong commercial awareness and negotiating skills
• Strong organizational and planning skills
• Flexibility/adaptability to changing priorities, multiple internal customers
• Ability to communicate effectively and work with internal and external customers
• Ability to bring teams together to resolve issues and achieve targets and goals
• Knowledge of strategic sourcing and procurement work processes and solutions
• Sense of ownership and urgency

Job Type: Full-time

Salary: 1.200 per month

Benefits:

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

Experience:

• Purchasing: 3 years (Required)

Work Location: In person

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (SG)

Fixed term contract

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Project Specialist (Content Placement), you'll play a pivotal role in ensuring the smooth flow of our client’s digital content assets from creation to distribution with their partner platforms. You'll wear many hats, from managing the content pipeline and collaborating with internal teams to overseeing communication with partners and tracking successful placements.

Role: 

• You'll be responsible for managing the content pipeline, including scheduling content placements, tracking details of upcoming content releases, identifying any potential gaps, and suggesting placement opportunities based on market trends and audience interests.
• You'll collaborate with content creators and partner teams to inform everyone about content, placements, and any necessary changes.
• You'll oversee communication with partners regarding content changes and coordinate modifications with content teams to ensure content meets partner needs.
• Share approved content details with partners, ensure availability and review for compliance with partner specifications.
• Make minor edits to content or request new versions for major issues.
• Track successful placements with partner platforms, collect screenshots, and maintain a comprehensive placement log.
• Maintain a digital filing system for the confirmed market, partner, and content-type placements.
• Share placement details and results with relevant content creation teams.
• Assist with adding details and screenshots to content placement review reports.
• Support partner relations with impact analysis by sharing specific placement details.

You:

• 3+ years of experience within the Digital marketing and/or Advertising industry managing Content Marketing as a Project Manager and/or project coordinator.
• Proven experience in project management and team management. 
• Experience with tooling and platforms used (or be able to learn quickly). 
• Able to communicate well with both internal and external stakeholders across all levels.
• Understanding different marketing measurement methodologies (e.g. creative testing) throughout the planning process.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Key Responsibilities:

● Managing all activities related to the purchases of the products needed by the company at the best possible cost.

● Oversee and ensure the company stays in control of its inventory needs and to ensure that the right products are delivered to the right location on time and at a good cost.

General Duties & Responsibilities

● Lead procurement activities related to Country Business Operations (Direct/Indirect).

● Negotiate and purchase products/goods at the most competitive price, and value and delivered on time.

● Actively sourcing, benchmarking & negotiating to determine the lowest cost vs quality – for innovation, and alternatives.

● Responsible for timely issuance of Purchase Orders in accordance with the company’s policies and procedures, and adhering to the authority matrix set up by Finance.

● Continually improve the purchasing/procurement procedures and drive down external spending.

● Ensure a well-maintained procurement database either through our system or manual records/documentation.

● Utilize system, data, and technology to identify cost savings and monitor spend analysis

● Build strong working relationships with both internal and external suppliers.

● Ability to continually identify new suppliers, agree on terms and negotiate supply agreements where appropriate, including discount structure, volume rebates, or cost reduction.

● Evaluate prospective suppliers according to the company’s expected quality and commercial standards.

● Ensure regulatory and compliance standards are adhered to and ensure appropriate approval is in place for products delivered to Singapore.

● Manage product quality complaints.

● Plan, organize, and maintain the fleet’s activities.

● Prepare reports/data of procurement from time to time, as may be required by the country or Regional

● Meeting Annual Cost Savings KPI and responsible to report cost savings initiatives via BTS system.

● Any other tasks as assigned by Senior Management.

Inventory Management activities would cover some or all of the following:

● Replenishment Lead time & On-time replenishment of inventory to business

● Responsible for the total carrying cost of Inventory

● Physical inventory, stock accuracy & minimized stock variance

● Inventory Forecasting – in collaboration with cross-functional teams

● Maintain optimal inventory level to ensure timely availability of products

● Participate in Monthly Stock Take

● Review Stock Issuance usage and report any movement of concern.

Core competencies, knowledge, skills & abilities

➔ Hands-on knowledge of procurement procedures and best practices.

➔ Ability to promote integrity and business ethics.

➔ Proficiency to supervise, lead and manage effectively staff members to deliver results.

➔ Demonstrate mature judgment, trust, and open communication; ability to ensure effective teamwork, collaborative behavior, and team spirit.

➔ Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, for example, executives, management, and individual contributors.

➔ Excellent negotiation skills and proven record in ability to drive cost savings initiatives and deliver the best cost at the best value.

➔ Strong analytical skills with the ability to make projections for future expenses.

➔ Strong ability to multi-task and prioritize work.

➔ Proficiency to operate independently.

● Tertiary qualifications (or it's equivalent) in the following fields Procurement, Business Administration, Commerce, Economics, or related field.

● At least min. 5 years of progressively responsible experience in the delivery and management of procurement services.

● +3 years experience in managing a team in a sub-functional environment.

● Experience in using Inventory Management System.

● Proficient in the use of computer applications and systems (eg Windows/ChromeBook)

• Work Location: 16 Jalan Mesin Singapore 368815
• 5 day work week: 8.30am to 5.45pm
• Medical and Dental Benefits
• Insurance coverage to our employees

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Summary

Ready to play a central role in support of projects and operations colleagues world wide? Step into the position of Business Support Specialist – Projects, where you will deliver crucial functional support to our Projects and Operations staff. Enable end-users with your specialized guidance in maximizing the effectiveness of the new and exciting IFS ERP system for their roles. Apply now and be a crucial part of our path to project excellence!

Your role

• You provide functional support and training within the domain of Project and Operations Management in Fugro’s IFS ERP system. This entails responding to user incidents and questions, trouble shooting issues and providing timely resolutions and answers;
• You assist users in navigating the software, diagnosing and resolving functional issues and answering questions that could not be answered in Level 1 support;
• You accurately document user interactions, reported problems and resolutions in a ticketing system or knowledge base;
• You liaise with developers, system administrators and BPE’s to escalate complex issues, coordinate bug fixes and communicate updates to end users;
• You continuously identify opportunities to enhance the user support process and develop self-service resources such as FAQ’s, user guides and video tutorials to empower users to solve basic issues independently;
• You keep updated with the latest software updates to ensure optimal support delivery and suggest improvements;
• You assist in identifying main risks and propose mitigations in the ERP system where possible.

Your track record

• You have at least a Higher Diploma/Degree in Business Administration
• As a plus, you have certifications such as ITIL or HDI Support Center Analyst;
• You have at least 3 years of experience in Project (financial) administration or Application Functional support;
• Experience with Project Management or Operational Management related field;
• You preferably have a background within an international project-oriented environment;
• You are service minded and have great communication and stakeholder management skills;
• You have excellent English language skills, both written and oral.

What Fugro offers

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

1. Office and Administration

• Manage all general office matters.
  • First contact answering incoming office calls, screening and re-directing phone calls.
  • Greets visitors and directs them to appropriate people/meeting room.
  • Organize outgoing mail, courier services and business cards.
  • Ordering/purchasing office and pantry supplies for Sales office.
  • Managing service providers – Cleaning company
  • Update of notice board at Sales office as required.
  • Collection and distribution of incoming mails.
  • Circulate correspondence from landlord/travel agent to appropriate people.
  • Support the Customer Service team in all aspects of administration – filing and record keeping.
• Assists with office errands and overseas departments with local errands when required.

2. Facilities Management (Sales office)

• Keeps a record of all utilities maintenance contracts and arranges for renewal upon expiry; sources and compares the market rate, provides quotations for review and approval.
• Attends to the annual renewal of mandatory facilities licenses in a timely manner.
• Attends briefing sessions organized by landlord relating to building. upgrades/renovation projects.
• Coordinates participation in the Fire Drill organized by the landlord and Singapore Civil Defense Force.   
• Maintains office/pantry utilities and organizes service/repair when required.

3. HSE (Health, Safety and Environment) – Site Coordinator for Sales office

• Assist in the implementation and management of all HSE policies.
• Management of visitor policy.
• Monthly HSE report; Quarterly housekeeping inspection.
• HSE audit and meeting.
• Management of the Security system.

4. Marketing Support

• Supports the APAC Marketing department in all aspects of commercial administration and activities
• Collaborate with Marketing Team to deliver marketing campaigns, including digital initiatives and internal communications
• Assist with the planning and execution of marketing events including physician education programs, conferences, symposia, and internal facing events. Responsibilities include but are not limited to:
  • Travel, hotel and venue reservations
  • Event coordination and on-site support, if required
  • Attendee communication and preparing related materials
  • Contact with partner vendors and suppliers
  • Speaker contract preparation
  • Event administration, invoicing and payments
• Maintains administration of budgets and expenses for the APAC region
• Manages timeline and schedules for projects, collaborate with internal stakeholders to ensure timely execution
• Coordinate production and distribution of marketing collaterals for APAC region
• Assist with other ad-hoc projects as required.
• Proactively identifies new opportunities to enhance marketing efforts and improve operational efficiency
• Duties assigned by the Office Manager.
• Undergo all formal Training Events as may be Directed from time-to-time.
• Observe and Comply with all Sirtex Corporate Policies.
• Work within, and ensure adherence to Quality System procedures, work instructions and other Quality System requirements.
• Work within, and ensure adherence to Health, Safety and Environment Management System procedures, instructions and other requirements.

Primary Objective:

• To achieve revenue target and new client acquisition targets for Universal Life and Insurance.
• To monitor clients’ policy summary and recommend diversification to meet clients’ financial needs
• To provide innovative product solutions to address customers' retirement planning, savings and financial protection needs and be a key person for long term sustainability
• To strengthen long-term relationships with our customers by providing excellent customer service

Key Responsibilities:

Client Acquisition

• Secure joint appointment with RMs and increase conversion rate of Universal Life and Insurance products to achieve revenue and new client acquisition targets.
• Acquire new retail clients through developing professional relationships
• Maintain sales standards and robust advisory of Universal Life and Insurance products, in accordance to SLA agreement with business partner.

Client Servicing

• Perform client needs analysis
• Provide clients with advisory on Universal Life and Insurance products towards holistic portfolio management
• Establish an advisory process which RMs can tap on while they are on the go, to facilitate their sales call with clients.
• Conduct joint appointment and visitation with RHB clients                              
• Perform ongoing servicing of client accounts and identify any potential opportunities with extending banking services.

Working with Internal Partners

• Deepen relationship with partners for wider support and marketing fund to achieve departmental goals.
• Work closely with Insurance partners and Commercial banking to deepen cross-sell ratio and cross unit collaboration
• Train and coach sales staff to ensure high level of competency & productivity in insurance.

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are looking for a highly skilled Legal Operations Specialist with a strong background in both large-scale tech environments and startups. The key focus of this role is to streamline and optimize our legal processes, particularly in the areas of privacy and safety law. This role requires a strategic thinker who can build legal operations from the ground up, ensuring that our legal team is equipped to handle the complexities of protecting kids and teens online.

Key Responsibilities:

1. Legal Operations Management:

• Develop and implement efficient legal operations processes to support the legal team’s work, with a focus on privacy and safety law.
• Manage and optimize workflows, ensuring the legal team can effectively handle day-to-day tasks and long-term projects.
• Establish and maintain systems for contract management, compliance tracking, and legal documentation.

• Identify opportunities for process improvements and automation within the legal function, leveraging technology to enhance efficiency.
• Implement legal tech tools and systems to streamline operations, such as contract management systems, e-billing, and compliance tracking software.
• Train legal team members and other stakeholders on new tools and processes.

• Work closely with cross-functional teams, including product, engineering, and compliance, to ensure legal considerations are integrated into business operations.
• Serve as a liaison between the legal team and other departments, facilitating communication and collaboration on privacy and safety matters.

• Assist in managing the legal department’s budget, including tracking expenses, forecasting costs, and optimizing resource allocation.
• Manage relationships with external legal vendors, including law firms and legal tech providers, ensuring cost-effective and high-quality service.

Minimum Requirements:

• 3 years of experience working with legal teams in big tech companies or startups, preferably with a focus on privacy and online safety law.
• Proven experience in developing and managing legal operations processes, with a strong understanding of legal tech tools and systems.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Preferred Requirements:

• Relevant law degree (JD or equivalent) is required.
• Strong knowledge of global privacy laws.

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

Description