Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Customer Experience Specialist (Interaction Centre)
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

Procurement Manager Responsibilities:

· Developing procurement strategies that are inventive and cost-effective.

· Sourcing and engaging reliable suppliers and vendors.

· Negotiating with suppliers and vendors to secure advantageous terms.

· Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

· Building and maintaining long-term relationships with vendors and suppliers.

· Approving purchase orders and organizing and confirming delivery of goods and services.

· Performing risk assessments on potential contracts and agreements.

· Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

· Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

· Preparing procurement reports.

Procurement Manager Requirements:

· Proven experience managing supply chain operations.

· In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

· Management and leadership skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

· Highly organized and detail-oriented.

· Excellent analytical and problem-solving skills.

The role holder actively works with the global platform leads for Cloud, Connectivity and Workplace systems including, regional Infrastructure team members. Furthermore, he/she collaborates with Service Operations, which provides Workplace & end user support, and with Digital teams to deliver improvements to the Santen Workplace environment. He/She acts in line with and is comfortable with the following tasks and activities:

• Considers and advises solutions from a global perspective, works with an international mindset and incorporates diversity in people and culture into his/her practice
• Assess the business value Cloud and IT Infrastructure and solutions delivery and explains clearly how it benefits Santen in business language
• Performs assessments, reviews and creates plans for improving Santen Cloud and Workplace system solutions
• Creates designs and architecture based on best practice and in line with Santen Enterprise Architecture processes
• Drives external partners and collaborates with Santen internal team to generate requirement specifications in the Workplace systems domain
• Manages projects, end to end, to design, resource and implement new solutions
• Developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Reports monthly to manager about KPIs, achievements, risks and challenges within area of responsibilities
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices

IS Strategy and Project Portfolio

• Understand Santen’s business environment, business model and company strategy
• Is one of many drivers of the Cloud and Workplace road-map with Core Infrastructure leadership team
• Understands and builds expertize on Azure, Microsoft 365 and Amazon cloud platforms and supports IT teams to build the right solutions directly

Project Initiation and Execution

• Steers projects to implement new solutions including developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Coach project members from project kick-off to closure, so that the project meets its objectives in terms of deliverables, costs, timelines and business value
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management, communication training and support services needed
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs and SLAs in place or to be developed
• Ensures smooth transition of IT projects from project phase to operational phase thus supporting regional service operation

Team and domain management

• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach

Stakeholder Relationship and Vendor Management

• Maintain good working relationships with internal stakeholders
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs and SLAs in coordination with the governance in place.
• Challenge organization and governance in place to propose and implement improvements

CONTEXT

LVMH Fragrance and Cosmetic is a renowned global leader in the cosmetic industry, setting the standard for innovation, luxury, and excellence. Our extensive portfolio of brands, including names like Christian Dior, Guerlain and Givenchy, reflects our commitment to creating exceptional beauty and fragrance products. With a rich history of crafting iconic and trendsetting products, we continue to redefine the beauty industry, captivating consumers worldwide.

The LVMH Beauty Singapore distribution center is cornerstone of LVMH Beauty division distribution network in Asia. This world class distribution center serves as regional base for the most dynamic and celebrated Beauty Maisons from the LVMH group. 

The Singapore distribution center is at the heart of the fast moving and growing Beauty sector serving the whole Asia Pacific region through multiple distribution channels such as travel retail, local subsidiaries, local and cross border direct distribution and ecommerce.

Main objective of the position

In this role, the POSM Procurement Specialist will be part of a vibrant LVMH Fragrances & Cosmetics Singapore Logistics Team who is responsible for the success of the downstream supply chain. In this role, she/he will have the opportunity to be fully immersed in the on-the-ground operations critical to order fulfilment and be given the responsibility to tackle dynamic POSM procurement issues that would elevate critical and creative thinking.

Internally, the POSM Procurement Specialist works closely with HQ Purchasing & Procurement teams based in France, Supply Planners, Customer Service, Inventory and Logistics teams based in Singapore to consolidate information, coordinate, and align actions, challenge the different parties, and raise alerts whenever necessary. She/He reports to the Product Configuration Assistant Manager.

MAIN RESPONSIBILITIES

1. Be responsible for the sourcing, procurement, integration of the new articles in our system and stock management to ensure product availability

• Set up and update master data required for production in our ERP
• Follow the process of new product launch with HQ
• Launch and track orders according to agreed lead time with our Asians suppliers.
• Manage the relationship with the suppliers and negotiate with them to get products on time (advancement or postponement)
• Act as a liaison between HQ purchasing and procurement teams and suppliers to ensure worldwide consistency of orders

1. Guarantee an optimum level of service to the markets for Merchandising references

• Communicate needs projection to suppliers on a monthly basis
• Analyze reporting alerts and launch corrective actions
• Escalate accurate and timely information to Supply Planning regarding availability or risks
• Manage changes in requirements (in collaboration with the Business Demand Manager in Singapore to get feedback on market requirements)
• Raise alert to HQ or to Supply Planning team when it is necessary and provide detailed analysis of the situation and risks (out of stock risk or overstock risk)

1. Carry out continuous improvement actions

• Follow up on all activities monitoring tools (out of stock report, OTIF suppliers, etc…) and launch corrective actions
• Analyze monthly KPI (service level, inventory level, OTIF supplier, supplier contract, SOH value vs target, etc...) to ensure cost savings

Our Client, a well-known telco operator is seeking a dedicated and highly motivated IT Operations Specialist to join the team.

Your responsibilities will be as follows:

• Monitor and Support: Continuously monitor the performance and availability of all IT systems, including servers, networks, and applications. Provide 1st level support and troubleshooting for any issues that arise.
• Incident Management: Respond to and resolve IT incidents promptly, following established procedures and escalation protocols. Document all incidents and resolutions in the incident management system.
• System Maintenance: Perform regular maintenance tasks, such as software updates, patch management, and system backups, to ensure the integrity and security of IT systems.
• IP Network SDWAN standard SR/CR: Perform pre-defined standard change for various SDWAN platform (Cisco Viptela, Velocloud, Rasnet, Silverpeak Fortinet etc)
• Operational Tasks: Execute daily operational tasks, such as system health checks, log reviews, and performance monitoring. Ensure all scheduled tasks are completed within defined SLAs.
• Communication: Maintain clear and effective communication with other IT teams, stakeholders, and end-users. Provide regular updates on the status of ongoing incidents and operational activities.
• Compliance and Security: Adhere to all company policies and regulatory requirements, ensuring IT operations are conducted securely and in compliance with relevant standards.

• Tertiary education (Bachelor’s degree / Polytechnic Diploma) in Computer Science, Information Technology or related field preferred.
• Minimum of 1 year working experience in IT Infrastructure Operation and/or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems (Windows, Linux), network protocols, VMware and IT infrastructure. Experience with monitoring tools and incident management systems.
• Proficiency in network SDWAN platforms. Experience with performing change request and troubleshooting.
• Strong critical thinking and problem-solving skills and a passion for information security.
• Fluent communicator in both written and spoken English; Good interpersonal skills.
• This position requires working on a rotating 24x7 shift schedule, including nights, weekends, and holidays.

• Completion bonus
• Shift allowance

Lead Sourcing & Commodity Management Specialist (SEA)

US MNC

The Role:

• Lead the supplier selection, qualification, development, and overall supplier management, including managing the entire contract life cycle from Request for Proposal to supplier exit.
• Responsible for multiple categories of procurement to achieve variable cost productivity, cash flow, and controllership goals.
• Develops practical and innovative ways to identify and meet goals.
• Responsible for work that is less defined in scope and has the understanding and experience to execute business objectives.
• Balance strategy development with the tactical execution necessary to execute cost reduction projects through contract negotiation, process changes, and implementation of sustainable cost controls.
• Develop technical and market expertise in commodity area.
• Closely monitor supplier performance to plan and work with the suppliers to manage any required recovery plans/actions. Ensure any quality issues have the appropriate focus.
• Coordinate with factories to ensure supply meets any and all demand requirements.
• Hold weekly reviews with suppliers. Track any Red Flags that impede supplier performance and control revisions at Suppliers.
• Conduct Capacity Audits
• Environmental, Health & Safety (EHS) Compliance and Expectations:
• To ensure 100% compliance with the Safe Production Law and with company's EHS Policy,

Job Requirements:

• Bachelor degree in Engineering
• At least 5 years of experience in a Sourcing and Program Management position
• Metallic sourcing and sand casting relative experience is must.
• Experience in casting machining is a plus
• Strong communication skills
• Strong interpersonal and leadership skills
• Ability to cope with multiple complex situations daily
• Negotiation expertise is a must

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
• Implementing single sign on (SSO)
• Ensure appropriate security levels are maintained in the organization
  

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Looking for enrolled/assistant nurse to work in an orthopaedic specialist clinic. Job scope includes assisting doctor in running the clinic including registration of patients, answering phone calls, clinic paperwork, assist in arranging for surgery and do wound dressing , typing case notes for doctor during consultation, etc.

Pleasant work environment. Please submit resume with description of relevant job experience.

Job Duties:

• Manage high quality, risk-focused assurance work which provides management with powerful insights and recommendations for improving the control environment in line with CHAGEE Group strategic objectives and SOX 404 requirements.
• Deliver high value advice by identifying issues, control deficiencies, commercial insights and productivity opportunities to internal clients and management, which enable pragmatic business change and align with the strategic direction of the business and company operation.
• Solid experience in Marketing / indirect procurement / DTC / 020 risk management or internal audit projects, specializing in reviewing controls effectiveness and efficiency as of vendor management, pricing, branding, project management, ROI management, contract management, quality and marketing compliance.
• Support and manage key controls, collaborate on Risk Control Matrix, and compliance related activities to ensure they are well established, documented, and followed as per PCAOB and SOX 404 requirement. Assist in leadership team reporting on the SOX404 program compliance, remediation and status tracking.
• Collaborate with business process owners, product managers, software engineers, and system owners in the assessment of new process, systems, programs, and applications before they are made operational, and provide professional advice and assistance in the implementation of improvements or remediation plans.
• Assist in the maintenance and preparation of clear, detailed and accurate compliance documentation, including process narratives, flow charts, control descriptions, risk control matrices, test programs, test results, and management responses and remediation.

Job Requirements:

• Postgraduate degree in Business/Commerce, Law or relevant subjects.
• 10 years+ of progressive experience in auditing, with a focus on marketing and indirect procurement.
• Experience from Top Tier accounting organization and enterprises.
• Strong business acumen with Independence, integrity and professionalism.
• Large complex multinational F&B / Franchising Retailing experience will be highly regarded.
• Mandarin & English communication capability as working / reporting language.
• Articulate, confident, calm under pressure with good influencing and change management skills.
• Ability to travel among southeast Asia, Greater China, north American and European countries.
• CIA / CPA / CISA qualifications and/or other relevant audit qualifications.

Job Scope:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

1.Providing technical expertise to internal and external stakeholders.

2.Designing and presenting ecommerce solutions for clients and partners

3.Conducting internal and external training

• Point of contact point between technology team and business / product development team technical issues/bugs.
• Able to decipher/decode merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the RCA).
• System monitoring and SLA follow ups.

Qualifications:

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• API-based programming skills is an advantage
• Solid understanding of front-to-back payment processes
• Excellent client-facing, communication and presentation

Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Job Responsibilities:

Appraisals and Evaluations:

• Conduct thorough appraisals of jewelry items to determine their value
• Provide accurate and detailed documentation for appraised items
• Stay updated on current market trends and pricing for precious metals and gemstones

Customer Service

• Greet and assist customers in selecting and purchasing jewelry
• Provide knowledgeable and professional advice on jewelry selections
• Handle customer inquiries, complaints, and requests promptly and courteously

Sales and Marketing

• Promote and sell jewelry products to meet sales targets
• Assist in organizing and displaying merchandise in an attractive manner
• Participate in store events and promotions to drive sales

Fashion Advisory

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Inventory Management

• Maintain accurate records of jewelry inventory, including sales, repairs, and appraisals
• Conduct regular inventory checks and audits
• Ensure the security and proper storage of valuable items

Administrative Duties

• Process sales transactions and handle cash register operations
• Maintain customer records and follow up on special orders and repairs
• Prepare and send out customer notifications for completed repairs or custom orders

Stakeholder Management

• Communicate with counterpart from London as the main liaison in regards to all jewellery related matters

Requirements

• Minimum of 2 years experience in fine jewelry background
• Proven experience in luxury fashion retail or a related field is a plus.
• GIA (Gemological Institute of America) certified is a plus
• Strong passion for luxury fashion and a keen sense of style.
• Proficient in Microsoft Excel
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fine jewelry and diamonds

Job Role:

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

· Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office

· People up to 2 years of exp in any Bank Ops role in Back office Or Middle office -Candidate has worked in any of the Run The Bank Process

· The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines

· Candidates with good communications skills

Job Description

Performing different types of massages, and wellness therapies.

Communicating with guests during massages to adjust massage techniques as required.

Resolving guest complaints and reporting any accidents to the supervisor.

Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

Relevant Massage Certificate or Diploma is a plus.

The ability to stand for extended periods.

Excellent organizational skills.

Effective communication skills.

Exceptional customer service skills.

Patience and respect.

Key Responsibilities:

Procurement - Vendor Management:

• Identify and establish relationships with key suppliers and vendors.
• Negotiate contracts, pricing, terms, and conditions with suppliers.
• Evaluate and monitor supplier performance to ensure compliance with contractual obligations and quality standards.

Procurement - Purchase Orders and Inventory:

• Prepare and process purchase orders and requisitions.
• Maintain accurate records of purchases, pricing, and other important data.
• Monitor inventory levels and conduct regular stock audits to ensure adequate supplies are available.

Procurement - Cost Control:

• Develop and implement procurement strategies to optimize spending and reduce costs.

Administration - Office Management:

• Coordinate maintenance and repairs of office equipment and facilities.
• Main contact person for managing our company driver and dispatch

Administrative - Support:

• Provide administrative support to various departments as needed
• Manage office supplies inventory and place orders when necessary
• Organize and schedule meetings, appointments, and travel arrangements if any
• Manage bookings for meeting room
• Assisting in company wide events, such as company dinners, award ceremonies etc
• Other ad-hoc tasks assigned

Qualifications:

• Diploma in business administration, or a related field
• Minimally 2+ years of experience in procurement and/or administrative roles
• Strong negotiation, communication, and interpersonal skills
• Excellent organizational and time-management abilities
• Proficiency in Microsoft Office Suite and procurement software/tools (E.g Oracle)
• Ability to work independently and as part of a team

Job purpose:

• Focus is on the development and growth of Structured Solutions loan business, while also working on structured financing transactions (TRS, repos, secured loans, etc.)
• Leading the loan origination process, from inception to closing.
• Structuring credit solutions for clients of the bank, involving discussions with clients, idea generation, documentation negotiation and client presentation.
• Work on and devise new and innovative structures, demonstrating technical knowledge and commercial judgement
• Ensure that trades and structures are efficient from a tax, regulatory and Basel III perspective, with ongoing monitoring of changes in rules and regulations
• Work closely with Legal and Operations colleagues to ensure trades are structured in a legally efficient manner and trades can be handled operationally by the bank
• Co-ordinate medium-sized projects including the necessary new product approvals, identifying resource requirements, monitoring performance against objectives and acting to ensure targets are met and products are approved
• Develop and define processes, systems and procedures ensuring standards and requirements are met and improving efficiency

Key activities:

• Focus on Asia loan franchise including deriving further business from the bank's clients. Involves travel to meet clients and building internal network to promote the business.
• Regular and active discussions with clients
• For loan transactions, participate in the necessary meetings and committees while also being responsible for document review and negotiations with clients, internal and external lawyers and other stakeholders
• Responsible for building pipeline of business and execution of that pipeline, working together with Sales colleagues
• Responsible for internal approvals process for own transactions
• Structuring for transactions to include understanding and finding solutions for legal, tax, accounting and regulatory issues
• Origination & structuring of credit derivative transactions, structured repo products, collateral lending, collateral swaps and illiquid assets (syndicated and bilateral loans) and the related hedging instruments
• Detailed understanding of Loan (LMA/LSTA/Bilateral), Credit Derivatives (ISDA), Repo (GMRA) and collateral lending (GMLSA) documentation.

Formal education:

• Educated to minimum of degree level in quantitative subject (Mathematics, Engineering, Physical Sciences, Quantitative Finance etc.), 2:1 level or above plus higher-level formal qualification in a quantitative subject (Masters, PHD or professional qualification)

Specialist knowledge (work experience, further qualification):

• Minimum of 5 years' experience working in structuring of loans and loan-related products
• Track record in delivering solutions and generating significant revenue on loan-related transactions.
• Experience with structured credit derivatives, structured repos, and illiquid asset transactions.
• Experience with structuring Islamic products would be an advantage
• As an MAS certified person, candidate will be required to maintain all necessary licences, certificates, and qualifications to perform the role

Detailed Requirements for each career level

CC-03

• Min. 5 yrs experience
• Able to handle the structuring, review and negotiation of loan documentation independently
• Liaising internally for credit approvals

CC-04

• Min. 10 yrs experience
• Independently able to originate deals from borrowers
• Responsible for internal approvals, producing term sheets, reviewing and negotiating loan documentation
• Generate new business ideas for growth

Job Description:-

 The 1 st Level Remote Support is required to provide 1 st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

Key Responsibilities:-

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2 nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirement:-

• Min Diploma in IT related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service
• Knowledge in Windows OS, Mac OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Timings:

Mon-Fri: 08:30 AM to 6:00 PM

Sat/Sun/PH: Need to rotate to cover alt Sat/Sun/ PH from 08:30 AM to 6:00PM.

• Perm
• 3 to 5 years of experience working in the insurance industry.
• Must be familair with insurance policies common in the shipping industry, like professional indemnity, Hull and Machinery, all risk, marine cargo, comprehensive general liability, products liability, public liability, directors and officer insurance and employers’ liability.

Job Description

Insurance Operations:

• Collaborate with the GGC to report on insurance cover arrangements, premiums, and recoveries.
• Liaise with brokers for documentation and coverage issues, assisting commercial hubs promptly.
• Follow up on hull claims with brokers in coordination with the fleet’s operation team.
• Coordinate with brokers and relevant offices for timely renewal of all corporate and business insurance policies globally (e.g., professional indemnity, workers compensation, liability, marine cargo, directors and officers, travel, business interruption, cyber security, property, auto liability).
• Prepare reports and presentations on claims records for insurance renewals.
• Instruct brokers to arrange and place appropriate insurance programs.
• Resolve insurance queries from departments and third parties.
• Explore additional insurance covers such as war risk, piracy, K&R, and loss of hire.
• Maintain records of all insurance covers, premiums, policies, and loss records.

Contract Insurance Reviews:

• Review and identify issues in policy wordings.
• Ensure contract terms are covered by existing insurance, propose amendments, and arrange additional insurance if needed.

Claims Handling:

• Ensure timely filing and notification of claims to brokers/underwriters.
• Maximize and expedite claim recoveries by working with brokers, loss adjusters, insurers, and internal stakeholders.

Business Partnering:

• Train key stakeholders to ensure timely submission of potential insurance claims.

Data Analysis and Loss Prevention:

• Identify loss trends and recommend corrective actions.
• Report monthly on claims trends and incident frequency to the GGC.
• Compile claim statistics and periodic reports to the GGC, including claims listings and loss records.
• Liaise with Average Adjustors for General Average declarations and assist with Particular Average claims for the owned fleet.

• Degree in Engineering / Business / Insurance from a recognized university. 
• 3 to 5 years of experience working in the insurance industry. 
• Familiarity with insurance policies common in the shipping industry, like professional indemnity, Hull and Machinery, all risk, marine cargo, comprehensive general liability, products liability, public liability, directors and officer insurance and employers’ liability. 
• Well versed with insurance terms and conditions, common endorsements/exclusions, typical costs of different insurance policies. 
• Good interpersonal and strong leadership skills. 
• Excellent written and verbal communication skills with the ability to inspire confidence at all levels within the business.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for experienced Senior Manager, IT Procurement to join us! This role will start off with a 3 year contract (subjected to renewal) and there is hybrid working arrangement. The benefits and entitlements are the same as our permanent employees.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 12 years of relevant work experience in the ICT Industry and/or Government procurement
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills 
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken
• Senior position is available, depending on years of experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

• Monday to Friday; Office hours
• Convenient location; Accessible from MRT station
• Opportunities for regional exposure.

Job Responsibilities:

• Own and execute the regional procurement strategy
• Secure the services necessary to support company’s customers at an attractive and competitive cost
• Create and own procurement frameworks on contract negotiations, periodic business reviews and any cross-departmental interactions
• Develop and maintain supplier relationships to ensure supplier has the best supplier network
• Possess working knowledge and be kept updated of current and upcoming trends that could impact the ocean strategy, service levels and cost case within the region
• Maintain a constant feedback loop
• Work closely with business units and share any necessary information that might affect cost
• Spokesperson for sustainability within the category handled
• Other relevant duties as required

Job Requirements:

• Minimum Degree with at least 10 years of relevant experience
• Minimum 5 years of freight procurement experience preferred
• Experience in tender management and contract negotiation
• Effective interpersonal and communication skills
• Experience working in a matrix organisation is advantageous
• Open to overseas travel - up to 25%

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

This is a permanent role that requires you to work collaboratively with both internal and external stakeholders to support the Sales team with the entire end-to-end client onboarding process. Broadly, the role includes performing client due diligence, obtaining and verifying client documentation, name screenings, client profiling and client risk assessments.

Key Roles & Responsibilities:

· Taking ownership to follow through on new account opening requests and conduct periodic client account review

· Coordinating closely with various departments, including Sales, Risk, Compliance, Technology and Operations to ensure completeness of the client onboarding and review process

· Working with Project Managers, Vendors and Management to streamline and/or automate onboarding processes, meet new regulations, to reduce client onboarding turnaround time, and improve experience

· Servicing existing clients, managing their account requests and applications for new exchanges/products

Key Requirements:

· Bilingual in English and Mandarin (including written Chinese) preferred

· Experience with corporate KYC due diligence requirements and onboarding

· Able to work well within a team as well as independently

· Responsible with good time management skills

· 1-2 years of practical experience with relevant academic qualifications (Diploma or Degree)

FULL-TIME VISUAL MERCHANDISING SPECIALIST NEEDED!

Purpose & Overall Relevance for the Organisation:

For the region Singapore we are looking for a candidate who contributes to meeting or exceeding VM standards by ensuring the efficient and effective execution of SEAPAC visual merchandising direction in assigned doors.

Key Responsibilities:

Communication

Provide information given by Regional VM manager to monobrand (franchise) channel through training and meetings.

Understand needs and give feedback to the Regional VM regarding stores’ request and demands.

Merchandising Display

Ensure door complies with SEAPAC standards and guidelines to provide a brand shopping experience to all consumers

Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication (if applicable)

In charge of creating clear Shop –In-Shop’s to emphasize category presentation

Ensure correct use and positioning of In-Store Communication Tools

Dress in-store mannequins and place props correctly

Apply and maintain Brand Retail and VM Standards

Monthly submission on VM Compliance tools including taking and uploading pictures into the system (when applicable)

Flawless execution on Marketing activities aligned with marketing department.

Equipment control

Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames

Manage fixtures with care to avoid damages

Proper management of warehouse assets

Knowledge, Skills and Abilities

Good IT skills (Word, Outlook, Excel, PowerPoint)

Fluency in English

Good numeracy, literacy, verbal and written communication skills

Geographical mobility across the cluster

Overnight work required during campaign setup

Requisite Education and Experience / Minimum Qualifications

Post-secondary education or equivalent professional experience

2-4 years dedicated VM experience

Nearest MRT: Toa Payoh
Contract Duration: 12 Months
Working Hours: Monday – Friday (Office Hours)
Basic Salary: Up to $4,300 per month

Responsibilities:

· Supporting and providing procurement advisory to buying divisions on their procurements;

· Managing procurement activities, including GeBIZ transactions and facilitating the entire procurement process for buying divisions (i.e. from reviewing of documents to preparing submissions to seeking approval for award to post-award contractual management, such as contract variations, renewal, early termination, debarment and non-performance advisory); and

· Other administrative support that may be required from time to time.

Requirements:

· At least 3 years of procurement experience in the public sector is preferred.

· Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint) and GeBIZ

· Immediate Starters are preferred (Not serving notice)

· Only Singaporeans

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

-Greet and escort customers to their tables.

-Present menus and explain menu items.

-Take orders accurately and relay them to the kitchen or bar.

-Heat up/ garnish food

-Pour drinks

-Serve food and beverages promptly.

-Check back with customers to ensure satisfaction and promptly address any issues.

-Prepare and process customer bills.

-Handle payments and operate POS systems.

-Maintain cleanliness and hygiene standards in the dining area.

-Assist in cleaning of dishes

-Collaborate with kitchen and bar staff to ensure smooth service flow.

Skills and Qualifications:

-Good communication skills in English

-Ability to work efficiently under pressure.

-Customer service orientation and a friendly demeanor.

-Knowledge of food safety and hygiene practices.

Full-time/part-time can be discussed

Able to stand for long periods, and fit to carry lifting trays of food