- To review manufacturing drawing, prepare CNC programme and tooling

- To perform CNC machining (Turning & Milling) inclusive of work piece set up and able to operate 4/5 Axes Horizontal Milling Machine, perform complex machining process independtly with minimum supervision

- To inspect and verify dimension of in process / progress and finished work piece as per manufacturing route sheet / job requirements

- To maintain and monitor the CNC machines to ensure machines are in operational mode and safe to operate at all time

- House keeping of work area and maintain safe work enviroment

- Able to work on Rotating shift, after office hour and weekends when neccessary

About Us:

Smartpaw is at the forefront of pet technology, offering innovative solutions that enhance the lives of pets and their owners. We're expanding our marketing team to drive our growth and are looking for a dynamic Digital Marketing Specialist.

Job Summary:

This role will spearhead our digital marketing efforts, focusing on increasing our online visibility and sales through various channels. The ideal candidate will have a strong understanding of e-commerce marketing, with proven experience in driving traffic and conversions across multiple online marketplaces.

Key Responsibilities:

E-commerce Marketing:

Optimize product listings across multiple online marketplaces, including Shopify, Shopee, Lazada, and others, to improve visibility, conversion rates, and sales.

Develop and implement strategies to drive traffic to our online stores through a variety of channels (e.g., social media, email marketing, paid advertising).

Manage and optimize online advertising campaigns (e.g., Google Ads, Facebook Ads, marketplace-specific ads) to maximize ROI.

Utilize SEO best practices to improve organic search rankings.

Facebook Ads:

Plan, create, and manage Facebook ad campaigns to reach target audiences, generate leads, and drive sales.

Optimize ad creatives, targeting, and bidding strategies to achieve campaign objectives.

Monitor and analyze campaign performance, making data-driven adjustments to improve results.

Email Marketing:

Develop and execute email marketing campaigns to nurture leads, promote products, and drive sales.

Build and segment email lists, and personalize email content to increase engagement.

Analyze email campaign performance and make data-driven adjustments to optimize results.

Content Marketing:

Plan and oversee the creation of engaging content that supports marketing goals, including blog posts, product descriptions, and social media updates.

Analytics & Reporting:

Use data to drive marketing decisions, track performance, and refine strategies across all channels.

Regularly report on key metrics, providing insights and recommendations to improve overall marketing effectiveness.

Affiliate Marketing:

Support in managing affiliate partnerships to boost sales.

What You'll Need:

Proven experience: At least 1 year of experience in a digital marketing role, with a strong understanding of digital marketing principles and best practices.

A passion for pets: A genuine love for animals and an understanding of the pet industry.

Excellent communication skills: Strong written and verbal communication skills, with the ability to create engaging and informative content.

Data-driven mindset: Experience using analytics tools to track performance and optimize campaigns.

Creativity and initiative: The ability to think outside the box and come up with new and innovative ideas.

Team player: A collaborative spirit and the ability to work effectively with others.

Job Type: Full-time

Pay: $2,300.00 - $3,000.00 per month

Benefits:

Dental insurance

Employee discount

Health insurance

Schedule:

Monday to Friday

Experience:

E-Commerce: 1 year (Preferred)

Work Location: In person

Job Summary:

The Network Infrastructure Specialist will be responsible for the design, implementation, and ongoing support of network infrastructure based on project tender requirement, ensuring the availability, performance, and security of network systems. You will work closely with project teams to troubleshoot and resolve networking issues, implement network improvements, and help optimize the network environment to deliver projects successfully. The role requires hands-on experience with network hardware, software, and protocols.

Key Responsibilities:

• Network Design & Implementation: Design, configure, and deploy network infrastructure solutions, VNET, including LAN/WAN, wireless, VPN, etc.
  Plan and implement network appliances upgrades and new installations based on company needs and industry best practices.
  
• Network Monitoring & Troubleshooting: Continuously monitor the network to ensure optimal performance and reliability.
  Diagnose and resolve network issues, including connectivity, performance, and security problems.
  Perform proactive network health checks and capacity planning.
  
• Security Management: Implement and maintain network security protocols, including firewalls, VPNs, IDS/IPS, and network segmentation.
  Collaborate with the cybersecurity team to safeguard network infrastructure against external and internal threats.
  Integrate network security management such as AD, MFA authenticator, Clearpass, ESXi, PMP, PIM, PAM, ELA, SIEM, SEM, SEP, SCOM, etc. Familiar with products such as F5, CyberArk, CypherTrust, ManageEngine, SolarWinds, Symantec, CyberNet, etc.
  Apply patching and firmware upgrade if required.
  
• Network Performance & Optimization: Analyze network traffic and performance metrics to identify areas for improvement.
  Optimize network infrastructure to meet the growing needs of the business.
  
• Documentation & Reporting: Maintain detailed documentation of network architecture, configurations, and troubleshooting procedures.
  Generate regular reports on network performance, incidents, and infrastructure status for management review.
  Solutions of backup and restore network appliances configurations for quick network recovery.
  
• Collaboration & Support: Work closely with internal teams, including technical manager, system engineer, cyber specialist, and development teams, to support network requirements for various projects.
  Provide technical guidance and mentorship to junior network team members as needed.
  
• Vendor Management: Liaise with network hardware/software vendors for support, maintenance, and procurement of network equipment and services.
  Ensure timely and cost-effective resolution of network-related issues with third-party service providers.
  

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience).
  
• Experience: Minimum of 6 years of hands-on experience in network infrastructure design, implementation, and administration.
  Experience with enterprise-level networking equipment, including routers, switches, firewalls, load balancer, and wireless access points.
  Solid experience with networking protocols and technologies such as TCP/IP, BGP, OSPF, DNS, DHCP, VPN, VLANs, MPLS, and QoS.
  
• Certifications (Preferred, but not required): Cisco Certified Network Associate (CCNA) or higher (CCNP, CCIE).
  CompTIA Network+.
  Juniper Networks Certified Internet Associate (JNCIA).
  Any other relevant network certifications.
  
• Skills: Proficiency in network troubleshooting tools and techniques (Wireshark, PingPlotter, etc.).
  Familiarity with network monitoring and management platforms (SolarWinds, PRTG, etc.).
  Knowledge of network security best practices and tools.
  Strong understanding of cloud networking (e.g., AWS, Azure networking) and hybrid network environments.
  Experience with SD-WAN and/or VPN technologies.
  Ability to write scripts or use automation tools for network management is a plus (e.g., Python, Ansible).
  
• Soft Skills: Strong problem-solving and analytical skills.
  Excellent verbal and written communication skills.
  Ability to work independently and in a team environment.
  Detail-oriented with excellent organizational skills.
  

Desirable Skills:

• Familiarity with data center operations and virtualized networking (VMware NSX, Hyper-V networking, ESXi, etc.).
• Experience with cloud services integration (AWS, Azure, Google Cloud) and network design for hybrid/cloud environments.
• Familiarity with ITIL frameworks or other network service management models.

Position Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong background in retail management, event planning, and customer service to join our team.

Key Responsibilities:
Event Operations:
Develop and execute event plans for in-store promotions and product launches.
Coordinate with marketing and sales teams to ensure events are aligned with company objectives.
Manage event logistics, including vendor coordination and budget management.
Analyze event outcomes and provide recommendations for future improvements.
Retail Store Inspections:
Conduct regular store inspections to ensure compliance with company policies and standards.
Identify areas for improvement and implement corrective actions.
Evaluate store performance metrics and provide feedback to store managers.
Training and Development:
Design and implement comprehensive training programs for retail staff to enhance product knowledge, sales techniques, and customer service skills.
Monitor training effectiveness and adjust programs as needed to ensure continuous improvement.
Develop and maintain a library of training materials and resources.
Conduct periodic assessments to identify training needs and gaps.
Sales and Performance:
Set and achieve sales targets for assigned stores.
Implement strategies to increase customer traffic and conversion rates.
Customer Relations:
Ensure high standards of customer service are maintained across all stores.
Address customer complaints and feedback promptly and effectively.

Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
5+ years of experience in retail management, with a focus on operations and events.
Proven track record of developing and implementing effective training programs.
Strong analytical skills with the ability to interpret sales data and customer feedback.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and retail management software.

Physical Demands:
Ability to stand and walk for extended periods during store inspections and events.
This role will be based in Singapore with regular visits to retail stores and event venues across Southeast Asia.

Job Overview:

As an AI Engineering Specialist, you will play a critical role in developing and integrating advanced AI models into Alphatok's production systems, including our flagship CRM and ERP software. You will work closely with our engineering team, contributing to Alphatok’s vision of providing AI-powered solutions to businesses in diverse sectors. Reporting to the Chief Technology Officer (CTO), this role offers you the chance to develop scalable AI solutions while working in a fast-paced, dynamic startup environment.

Key Responsibilities:

• Write clean, efficient, and maintainable code to develop AI solutions for Alphatok's B2B software products.
• Collaborate with data engineers to ensure robust data pipelines and accurate data integration.
• Implement and optimize AI models in real-time production environments.
• Leverage Retrieval Augmented Generation (RAG) and other advanced AI techniques to improve user interaction and software functionalities.
• Experiment with AI methods such as natural language processing (NLP), knowledge graphs, and neural networks to enhance Alphatok’s software capabilities.
• Work closely with cross-functional teams, including project managers, data scientists, and product developers, to meet client requirements and deliver AI-driven solutions.
• Stay updated on the latest AI and machine learning trends to ensure Alphatok’s products remain industry-leading.
• Participate in the agile software development process, contributing to sprint planning, daily stand-ups, and code reviews.
• Develop and maintain comprehensive documentation for AI models, processes, and methodologies.
• Integrate AI-based automation and intelligent features into Alphatok's CRM and ERP systems to improve user efficiency and client satisfaction.

Required Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Data Science, or a related field.
• Minimum of 2+ years of experience in AI engineering, with a focus on AI model development and integration.
• Proficient in Python and familiar with AI frameworks like TensorFlow or PyTorch.
• Experience in building scalable AI systems using modern cloud platforms such as AWS, Google Cloud, or Azure.
• Familiar with machine learning concepts, including optimization algorithms, evaluation metrics, and neural networks.
• Knowledge of DevOps and experience with CI/CD pipelines, version control (e.g., Git), and testing methodologies.
• Experience in working with RESTful APIs and data pipeline integration.
• Strong problem-solving skills, with the ability to work independently and adapt quickly to new technologies.

Preferred Qualifications:

• Experience with Retrieval Augmented Generation (RAG) and other prompt engineering techniques.
• Knowledge of multi-user collaborative design systems and AI-driven project management.
• Experience with Docker for building, deploying, and managing containers in production environments.
• Familiarity with frontend and backend development (e.g., Node.js, TypeScript, C#, or Java).
• Experience working with B2B software systems like ERP and CRM in a cloud-based architecture.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are looking to hire energetic and resourceful individuals with excellent interpersonal communications skills to join our team. You should possess the following experience and attributes:

> Proven front line sales experience, including making cold calls which forms a necessary part of leads generation;

> Warm personality with strong communications skills;

> Able to learn and understand the key selling points of our accounting services offerings;

> Tenacious and able to overcome challenges of a direct sales role;

> Highly motivated and willing to perservere and hone your selling skills;

> Strong desire to develop professionally in sales and to grow with our team;

> Experience in the SME market will be a significant advantage;

note: This position will be supported under the WSG Career Trial scheme

We are hiring a technical support sepcialist with following Skills with 5 years’ experience ( awning Pipe, Steel, beams,installation of small construction equipments)

1 Able to read and interpret structural drawing for awning and steel work .

2 Take onsite measurement

3 Cut and fit material (as per drawing)

4 Able to weld material

5 Have valid Singapore class 3 driving license

6 Other job tasks when allocated by supervisor

7 Good knowledge of gas cutting and handle torch.

8 Able to do long working hours (able to work on Saturday and Sunday )

9 Able to carry weight manually ( 20KG to 25 KG )

10 must have construction safety supervisor course.

11 open for all nationality (Singaporean/ PR are preferred)

Send your Resume to: [email protected]

• Responsible for answering and diverting all inbound calls from dealers (including inbound calls from showrooms and 400 calls)
• Professionally answer inbound inquiries and record qualified lead data
• Aggregate and collect the lead data collected by online marketing specialists
• Calling online leads to verify their purchase time and basic information
• Promptly reply to IM chatting list of pendant media
• Transfer the lead level judgment to the experience partner to invite to the store
• Count daily showroom calls and 400 calls, analyze the number and quality of incoming leads, and generate statistical reports to send to department managers
• Analyze the information accuracy and connection rate of each network channel, and form reports
• Statistics and analysis of lead quantity and quality

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Responsibilities:

• Review sales orders and generate purchase orders to suppliers while maintaining inventory within company goals
• Handle changes in suppliers’ delivery schedules
• Ensure on-time delivery to customer from suppliers in a proactive manner
• Exhaust all possibilities in obtaining product to satisfy critical customer requirements
• Expand product knowledge to effectively support sales
• Purchase inventory to achieve maximum quantities at lowest possible costs
• Ensure and maintains integrity of system information, including costs, schedules and packaging
• Maintain and add part numbers to system
• Manages and resolves price discrepancies with internal and external parties across various departments
• Handles quality issues
• Build good relationships with internal and external parties
• Provides good service level to internal colleagues

Requirements

• Min. Diploma or Degree holder with at least 3 years relevant experience in electronics components
• Team player & able to communicate with all levels
• Good attitude, responsible, diligent and willing to learn
• Able to multi-task and work under pressure in a fast- paced environment
• Proficient in MS Office Applications, especially MS Excel

Customer Experience Specialist Wanted!

Location: 9 Airline Road, Singapore

About:

A trusted leader in freight forwarding services, offering air, sea, and logistics solutions worldwide. With strategic warehouses and state-of-the-art technology, the company ensures seamless global cargo movement. Recognized for excellence, Air Market partners with over 60 airlines, providing reliable, dynamic services to meet diverse customer needs. Provide top choice for freight and logistics services, focusing on customer satisfaction and operational efficiency.

Why You'll Love Working with Us:

Job Summary

Reporting to Group Rewards Manager, you will provide support in the delivery of the Group Rewards initiatives, programs and policies are reviewed and implemented in a sustainable manner.

General Responsibilities

• Responsible for supporting the Group Rewards initiatives.
• Provide analysis and research to support the execution of total rewards processes and solutions that align with business direction.
• Support in Job Architecture deployment plan and benefits review.
• Assist in the conduct of benchmarking, trend analyses and recommendations.
• Able to analyze and provide data insight & trend for decision making
• Responsible for project and operational support on Group Rewards projects and and operational requests

Functional Skills and Knowledge

• Proficient in MS Office including PowerPoint, Excel & Word
• Experience with HRIS and compensation management software
• Strong communication and good interpersonal skills
• Strong analytical skills with proficiency in Excel and other data analysis tools
• Detailed oriented
• Knowledge of relevant labor laws and regulations
• Excellent communication and presentation skills
• Ability to work collaboratively in a cross-functional team environment
• 1-3 years of experience in the compensation and benefits administration or related roles

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field

Responsibilities

• Review of enquiries and contract tenders.
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments.
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key dates. Must actively pursue this to ensure target dates are met.
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate.
• Gathering support information from internal drives for insertion into bid document.
• Preparation and compilation of quotes and proposals in accordance with ITT guidelines.
• Maintaining single point of contact for the client during the bid and bid clarification phases.
• Distributing bid clarification documents to the responsible personnel, expediting the timely response there from and submitting the clarification responses to the client.
• Complying with Quality and HSE regulations, policies, procedures as applicable to function.
• Gathering and maintaining standard information packages in support of tenders.
• Prepare Cost Estimates for commercial discussion to determine Bid Price.
• Assisting Sales Admin Clerks with sales order entry and revisions in Epicor.

Requirements:

• Min Diploma/Degree in mechanical engineering or equivalent
• Experience in tender documentations

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. We are committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

SPD Scientific Pte Ltd is rapidly expanding. As part of our expansion program, we are seeking experienced and high-caliber individual in this newly created role to join us.

The role will be reporting to the Business Entity Manager as a key member of the Sales Team in SPD Scientific. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

• Attending customers’ enquiries and follow-up on requests through phone calls, emails, social media platforms. e.g. handle exchanges/returns by collaborating with other departments
• Establish a strong rapport with customers, handle management of customer order fulfillment and renewal.
• Build a strong rapport with the Sales team to manage the customers’ expectations and anticipate any possible issues that might arise. Able to communicate action plans, escalation, and resolution to customers in a timely manner.
• Run reports, analyze data, develop data for presentation, support and participate in continuous improvement initiatives.
• Work closely with customers to accurately capture purchase order requirements.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2yr experience in customer facing environment with a Customer Service Team (biotechnology industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.
• The successful candidate is expected to be intellectually curious, and results oriented with strong skills in the following areas: written and verbal communications, interpersonal cross functional team-based interaction, organizational and detail orientation, analytical, planning, problem solving, and the basics of project management methodologies.

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you will be at the heart of our coding operations. This role offers a unique opportunity to gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you will witness how different verticals of high-quality data are meticulously crafted and used. Upon completion, you will contribute to initiatives in coding for data generation and quality assurance, paving your way to lead, train, or oversee large-scale coding data QA and operation projects.

Your Role Will Involve:

1. Perform quality assurance and develop case studies to tackle intricate data challenges involving coding, with occasional work in mathematics.

2. Collaborate with product managers and algorithmic engineers to identify the most effective coding data for improving our LLMs.

3. Engage in data research to craft strategic insights that guide our data production.

4. Gain direct experience in human feedback data production to understand the synergy between humans and data in LLM training.

Qualifications

1. Bachelor's degree in Computer Science, Information Science or a related technical discipline

2. At least 2 working years of experience in Software Engineering, Quality Assurance, Technical Writing, or related technical fields;

3. Proficiency in one or more programming languages, including but not limited to Python, Java, Go, and C.

4. Strong communication and problem-solving skills; effective execution and enforcement; and adeptness in document writing.

Preferred Qualifications:

1. Experience with large scale codebases or advanced coding skills in algorithm optimisation.

2. Experience in operations and technical writing.

3. Proven leadership skills, including mentoring team members and facilitating the swift onboarding of new hires.

4. Strong sense of responsibility and the ability to adapt to a high-intensity work environment.

5. A deep interest in LLMs, human behaviour, and user experience. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities:

• Assist in developing and implementing social media strategies to increase brand awareness and engagement and acquisition
• Work closely with the appointed agency to create and schedule social media content on social media accounts on Facebook and Instagram.
• Propose appropriate social media content and media buy strategies, for either a standalone campaign or as part of an integrated marketing communications campaign, to achieve campaign goals. This includes tracking relevant metrics to measure campaign success.
• Manage ad campaigns to optimise FB/IG ads within campaign budgets and analyse the ad performance, focusing on improving performance and ad ROIs.
• Review quarterly reports generated by appointed agency to track performance and identify areas for improvement and opportunities.
• Consolidate and provide relevant social media data for reporting purposes and be able to benchmark results against industry standards.
• SStay up to date with the latest social media trends, tools, and best practices, and be open to exploring new ideas.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• Minimally three years of working experience with at least two years in social media management.
• Strong understanding of social media platforms and their respective audiences.
• Proficiency in social media management tools (especially Meta Business Suite).
• An independent team player who is resourceful, committed, dependable, and able to multitask and thrive in ambiguity
• Possesses the ability to generate innovative content ideas, creative thinkingand strong analytical skills.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

Job Description:

• Manage document revision control to ensure security based on business needs.
• Assist with the assessment and deployment of electronic document management systems.
• Support the Quality team by maintaining documents, uploading PDFs, and updating controlled lists.
• Oversee global implementation of materials, BOMs, and product data via the ECO process.
• Analyze, process, and track Change Orders to minimize processing time and optimize throughput.

Requirement:

• Diploma or higher in any discipline.
• Experience in process documentation preferred, with a data-driven mindset.
• Knowledge of Agile or similar PLM tools (Not Mandatory)
• Proficient in MS Office, with strong organizational and multitasking skills.

Additional Information:

• Up to $3500
• 18 Month Contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Voice & Chat Surveillance Specialist or a similar position within a financial institution, likely focusing on Compliance and Risk Management within the Asia Pacific (APAC) region.

Key Responsibilities:

• Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties, and their expectations when communicating with bank
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls
• Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:
• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors
• Technical controls around proper archiving, security and surveillance of channels

Requirements:

• Minimum 7 years of experience in implementing and managing voice and chat surveillance systems.
• Experience in the Asia Pacific region.
• Understanding of core banking businesses. Knowledge of voice and chat communication technologies. Proficiency in using Office tools (e.g., Excel, PowerPoint).
• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management
• Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Attention to detail and accuracy.
  Ability to work independently and as part of a team.