· Serves as the first point of contact for all our customers and consistently deliver professional support and service.

· Manage incoming orders, calls and e-mails, including making changes to orders.

· Manage all incoming cases, prioritize importance, and distribute cases to second line support as required.

· Maintain adequate knowledge of systems and application software used to provide a high-level support to customers.

· Maintain and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.

· Provide accurate, valid, and complete information by using the right methods/tools with regards to our systems and troubleshooting for our products.

· Handle complaints by documenting all the necessary details, provide appropriate solutions and alternatives within the time limits; refer unresolved customer grievances to designated departments for further investigation.

· Involved in airway bill generation, packing list and declaration forms submission.

· Follow communication procedures, processes, guidelines (e.g., exceptions, invoicing) and policies

· Other duties as assigned by the Team leader and/or responsible manager

Requirements

· Proven customer service experience

· Experience with and knowledge of 3PL/4PL service providers (including shipping, trucking, rail, and air) Operational and/or Logistics background is advantageous

· Familiarity with CRM systems and practices

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Food Manufacturer
• Position Title: Sales Specialist
• Working Location: Kallang
• Working Hours: 5 Days, Mon – Fri (8.30 am – 5.30 pm)
• Salary Package: Basic Salary + Monthly Bonus
• Duration: Permanent

Key Responsibilities

• Meet monthly sales goals for assigned accounts within the Food Service Channel.
• Identify and pursue new business opportunities by targeting specific districts and sub channels to broaden product distribution.
• Maintain and grow existing accounts, driving percentage growth in sales.
• Provide weekly updates on potential accounts, including clear action plans and timelines.
• Collaborate with assigned accounts to maximize sales and distribution, ensuring monthly targets are met.
• Work in partnership with the Marketing team to align sales efforts with brand objectives.
• Coordinate with the Supply Chain team to forecast stock needs, ensuring availability during peak seasons to meet sales goals and fulfillment targets.
• Liaise with the Finance team to resolve billing issues and clear outstanding accounts.
• Monitor and control trade spending, ensuring adherence to budget limits.
• Any other tasks assigned by management.

APPLY NOW!!!

• Minimum 2-3 years of Sales experience, preferably in the Food Service/ F&B Industry.
• Proven ability to develop sales strategies and plans to drive business growth.
• Good proficiency in MS Office and SAP.
• Excellent communication, interpersonal, and presentation skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

My client is a top tier hedge fund firm and they are expanding their team by hiring an Accounts Payable Specialist.

In this role, you will manage all AP processes, including invoice handling, employee expense auditing, and collaborating with teams across the US and EMEA regions.

Requirements:

• At least 4-6 years of AP experience within a reputable bank or financial services firm
• Strong communication skills

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Work hours: Mon to Fri, 7.45am to 4.45pm (1hr unpaid break)

Location: Near Gul Circle

Job details:

• Pick, pack, and prepare orders for dispatch.
• Manage inventory records and conduct stock checks.
• Help keep the warehouse organized, safe, and efficient.
• Work closely with the team to meet customer expectations and delivery schedules.

Requirements:

• Forklift License is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

YOUR ROLE

The Regional Procurement role is designed to drive the development, implementation, and continuous improvement of procurement and PTP (Procure-to-Pay) processes across the region. This role ensures alignment with global policies, processes and standards, while adapting to regional specifics and regulations. The person will lead & coordinate transformation initiatives, support operational excellence, and facilitate the deployment of effective procurement solutions within the region. By creating strong relationships with key stakeholders, providing subject matter expertise, and monitoring performance metrics, this role aims to enhance the efficiency, effectiveness, and overall success of procurement and PTP activities within the region

WHAT ARE YOU GOING TO DO?

Projects / Solution development

Support the development of regional procurement and PTP projects/solutions (e.g., global/regional policies, processes, and tools) by:

• Adapting Global Projects: Mapping global projects/solutions to regional circumstances and regulations, identifying necessary exceptions/modifications to ensure proper integration within the region.
• Defining Transformation Roadmaps: Creating detailed plans for transitioning countries to new solutions.
• Subject Matter Expertise: Acting as an SME for project stakeholders, identifying gaps, and providing solutions/workarounds for existing and new processes, systems, and tool implementations

Projects / Solution deployment

Support the deployment of regional procurement and PTP projects/solutions by:

• Documentation and Progress Tracking: Developing and maintaining project/process documentation (including translations if needed), managing, and tracking procurement project progress.
• Training and Coordination: Providing training and coordinating activities within countries to ensure the successful embedding of new solutions.
• Communication Cascade: Disseminating global procurement and PTP communications to the countries.

Run & Maintain

Support ongoing procurement and PTP operations within the region by:

• Document Management: Timely and accurate updating of operational documents (e.g., approval matrices) essential for effective procurement and PTP processes.
• Process Assessment and Improvement: Conducting process assessments, quantifying the impact of process pain points through data analysis, and defining improvement projects.
• KPI Monitoring: Monitoring regional KPIs and initiating improvement projects/actions when scores fall below target (e.g., Supplier Data Quality Index - DQI).
• Training and Knowledge Management: Identifying knowledge gaps in procurement and PTP operating models, preparing and conducting training sessions with stakeholders to address these gaps.
• Improvement: Identifying areas of improvement at regional and implement defined action plans
• Stakeholder Engagement: Developing and maintaining strong relationships with key stakeholders within procurement, PTP, and other functions to enhance the efficiency and effectiveness of people, processes, and tools

WHAT ARE WE LOOKING FOR?

Education & Qualifications

• University Degree or equivalent qualification

Experience

• At least 3 years of relevant procurement process and project management experience; knowledge of continuous improvement and change/project management concepts. Proven experience in developing/ deploying/ improving Procurement processes, policies, systems, and tools.

Specialist Knowledge & Skills

• MS Office incl. Visio; experience and working knowledge of project management tools; sound knowledge of process design, drafting, and documentation.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• To ensure effective communications with suppliers and freight handling partners in order for shipping documents and instructions to be issued in a timely and accurate manner to ensure on-time deliveries.
• Establish communication with suppliers to enable timely, accurate delivery schedule of supplier.
• To assist the Procurement Manager in liaising with supplier and forwarders on logistics and shipping matters.
• Preparation of expediting reports detailing supplier's progress and arranging transportation and logistics for clearance of consignments (import and export)
• Procurement of project and non-project items at various vendors to meet the Company's Yard requirements.
• Monitor performance and provide feedback of suppliers, transportation and logistics providers by ensuring resolution of issues and timely deliveries.
• Ensure close monitoring of commited delivery date of suppliers.
• Monitor and ensure that all custom permit declaration complies with the regulatory requirements.
• Inform overseas suppliers to provide import CIPL with seaway Bill or Surrendered B/L to DM person-in-charge to check and verification purpose.
• Review and verify overseas supplier import CIPL with seaway Bill or Surrendered B/L and MES Import.
• To liaise with carrier agent to request Notice of Arrival in advance before vessel arrives in Singapore.
• In charge of preparing logistics tarrif rates.
• Collate and submit monthly MES report to Finance
• Assist in the Annual Vendors Assessmetn exercise
• Preparation of documetns for audit purpose.
• Other procurement functions as assigned by Reporting Officer.

About you:

• Diploma/Degree in Purchasing Management/Supply Chain Logistics Management/Engineering or equivalent
• Minimum 5 years’ experience in Marine or Oil & Gas industry or machinery procurement experience
• Able to work independently, meticulous and analytical with excellent problem-solving skills

Other information:

• Work location: West (company transport is provided in selected MRT stations)
• Working days: 5.5 days

*Please note that only shortlisted candidates will be contacted.

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About ALPS

ALPS Pte Ltd, set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape –making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

The incumbent will be based in one of the Public Health Institutions.

• Supporting the pharmacists in facilitating procurement-related activities
• Ensure that procurement of pharmaceutical products are always carried out in a fair and objective manner in compliance to procurement policies and ensure timely deliveries.
• Management of samples, drug codes and barcoding information for all purchasing activities undertaken.
• Assists in the preparation of procurement documents and negotiate with vendors.
• Process PR/ PO/ Invoices/ WOC.
• Manage interface with stakeholders such as the Ministry of Health, IHIS and vendors for sourcing events through e-procurement.
• Liaise with store / user departments and vendors on any dispute over item discrepancies and reconciles with the vendors and reports unresolved issues.
• Ensure timely and accurate processing and production of RFP documentation.
• Solicit feedback and be proactive in addressing problem

Requirements

• Diploma/ Advanced/ Diploma in Pharmaceutical Science or related discipline with at least 2 years of relevant experience.
• Proficient in Ariba/Sesami and SAP MM modules.
• Sound knowledge of procurement cycle and governance.
• Strong interpersonal and communication skills.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Position : Procurement Executive (Interior Fit-out/ Interior Design Industry) –Up to $3500
• Location : Toa Payoh Industrial (Bus stop nearby)
• Working hours : 5 days a week - Monday to Friday from 9am to 6pm
• Salary (commensurate with experience) : Basic up to $3500 + Performance Bonus + 14 Days Annual leave
• Duration : Permanent
• Industry : Interior Fit-out Industry

Main Responsibilities:

• Implement procurement strategies, policies, and procedures.
• Identify and manage vendors, including contract development and compliance, and vendor performance
• Negotiate with suppliers on lead-time, cost and quality to obtain the maximum benefit for the company.
• Issue of Purchase Order, updating of Purchase Orders status and Project Cost updating.
• Exercises a good working knowledge of materials and sources of supply and makes purchases at prices consistent with quality and quantity requirements
• Other Ad hoc assignment by Superior.

Requirements:

• Knowledge of import and export regulations.
• Experience in vendor management and contract negotiation.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Self-motivated and able to work independently with minimum supervision

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Senior/ Finance Executive, Procurement

Duration: 1 Year Contract

Location: Changi

We are seeking a detail-oriented Procurement Specialist with accounting background to join our team. The ideal candidate should be proficient in using the accounting system (SAP) to transact the procurement activities (e.g. create Purchase Order (PO), perform Goods Receipt Note (GRN)

This role is essential in ensuring smooth procure-to-pay operations, ensuring compliance with company policies, and maintaining accurate accounting records.

Procurement Operations:

• Create and manage Purchase Orders (PO) in SAP based on approved procurement requests.
• Perform Goods Receipt Note (GRN) in SAP based on approved requests, ensuring that goods and
  services are received in accordance with POs.
• Collaborate with internal departments to ensure timely and accurate procurement activities.
• Collaborate with internal departments to resolve discrepancies between POs, deliveries, and
  invoices.
• Ensure compliance with procurement policies, financial regulations, and internal controls.
• Maintain accurate records of purchase orders, contracts, and related documentation in SAP.
• Work closely with the finance team to reconcile procurement-related transactions, ensuring
  accurate booking of costs in a timely manner.
• Prepare procurement reports and provide insights on the available data.
• Assist with internal and external audits related to procurement process.
• Any assigned ad-hoc tasks.

Requirements

• Candidate must possess a Diploma or equivalent professional qualification in Business, Accounting, Finance, or a related field with 3-4 years of relevant business/finance experience, preferably in a MNC environment.
• Proficient in the use of SAP (accounting software) and Microsoft Excel. Candidates with experience using SAP will be preferred.
• Independent worker with excellent problem-solving skills.
• Highly organised and excellent ability to track progress and ensure timely completion of tasks.
• Detail-oriented with a high degree of accuracy.
• Strong communication and interpersonal skills.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/apply/10231

• Supply Chain / Procurement / Logistic / Warehousing Exp
• No Exp Are Welcome To Apply - Training Will be provided

Job Scope:

• Responsible for sourcing for direct / indirect materials, dealing with vendors and negotiating for the best price and payment term from local / overseas vendor
• Collaborate and maintain good working relationship with stakeholders and vendors, for planning and initiation of necessary procurement
• Liaison with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials
• Resolve supply, quality, service and invoicing issues with stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner
• Assist to implement internal procurement strategies
• Prepare, develop and review department contracts for new and existing supplier, and constantly monitoring the validity and expiry of each contract
• Prepare and develop various documentations (e.g. Tender, SOPs, Work Instruction, Reports, etc.) and monitor the validity & expiry of each documentation
• Assist as the System Administrator for section’s Maintenance Management System (MMS)
• Monitor and track Asset Life Cycle for planning of asset renewal and/or disposal
• Support Budgetary Planning and Costing
• Any other duties as assigned

Requirements:

• Possess a Degree in Business Admin / Supply Chain is preferred
• Possess 1 – 3 years of relevant working experience in Asset Management / Supply Chain Management / Procurement
• No experience are welcome and training will be provided
• Prior experience from equipment maintenance industry or with experience in electrical spare parts is advantageous
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) is advantageous
• Able to work well independently and in a team under a challenging and fast-paced environment

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.

You will be working closely with CPE team, allocated Team Leaders and Human Resource team to improve the performance and craft development needs of cabin crew through identifying trends, areas for improvement and best practices.

Responsibilities

Crew Performance Management

• Manage the performance of the line crew as part of the Crew Performance Team, with the support of Team Leaders (TL)
• Responsible for ensuring that Crew Performance processes are correctly implemented with the support of Team Leaders
• Coaching Team Leaders for their leadership development in crew management
• Manage and resolve crew grievances whenever they are raised through the various feedback channels

Crew Discipline Management

• Manage Crew Discipline process in a fair and consistent manner
• Identify performance gaps to be addressed through training, coaching and counselling
• Conduct Primary investigation and assist in Disciplinary Inquiry
• Manage and resolve conflicts among crew. Ensure that follow-up actions (if any) are carried out and monitored for effectiveness
• Follow up with crew on complaints received

Crew Engagement

• Conceptualize, Plan and Execute Crew Engagement activities

Crew Recognition Management

• To manage the Best Scootee (Cabin Crew) of the Quarter/Year in their respective ranks
• To give recognition to crew for compliments received or jobs well done
• Provide guidance and advice to cabin crew on career advancement. Eg. re-designation and promotion

Cabin Crew Recruitment

• Work closely with Human Resource to recruit sufficient cabin crew to fulfil operational requirements
• Ensure recruitment criteria are implemented within regulatory requirements

Crew Welfare Management

• Posting of Birthday wishes in Mega Team chat monthly
• Sending of welfare entitlement (Fruit Basket/Flower Wreath/Baby Hamper
• Provide support to crew during overseas sickness
• Provide support/meet crew when there for any incident on flight (Eg. Death on Board/Abusive Pax)

Crew Performance & Engagement (CPE) Supervisor Duty

Perform CPE Supervisor duty once a month (Rotation among CP Specialists); the duty duration is 1 week from Monday to Sunday. Following tasks to be completed when on duty.

• Read and highlight matters requiring follow-up from the daily ops log
• Check on Sales Force for any pax complaint
• Check on Crew Report System (CRS) for Cabin Crew In-Charge (CIC)/Complex Leader (CL) feedback form
• Check on CRS for Passenger Compliment
• Action on emails from Cust care (Pax Compliments & Complaints)

Administrative Duty

• Checking and processing of contract renewal form submitted by Team Leaders (TLs)
• Checking and processing of probation confirmations submitted by TLs
• Checking of cabin crew MCs submission
• Compile Crew Performance statistics
• Submission of CPE statistics slides
• Conduct Exit interview for resigning crew
• Tabulate resignee statistics for CEO meeting
• Budget for Crew Engagement events
• Writing of event costing proposal
• Preparation of Graduation Slides and Logbook for new crew
• To build effective working relations with HR Business Partners

Requirements

• Minimum 1-year supervisory experience managing a team
• Good time management and able to multitask and work under pressure
• Excellent interpersonal and communication skills for crew performance and engagement activities

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from FMCG-related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Summary:

As an R&D Specialist in the Dairy / Frozen Desserts / Premixes, you will assist the R&D Manager in developing, testing, and launching new products, improving existing formulas, and ensuring the quality and consistency of products. You will play a key role in the innovation process, supporting product development from concept to commercialization, while maintaining a strong focus on food safety, quality standards, and regulatory compliance.

Key Responsibilities:

• Assist in the development of new dairy-based, frozen dessert, and premix products, from initial concept to final product.
• Support the R&D Manager in designing and executing product trials, ensuring that all testing and modifications align with company objectives and customer requirements.
• Conduct sensory evaluation, shelf-life studies, and stability testing to ensure product quality and consistency.
• Collaborate with cross-functional teams, including Production, Quality Assurance, and Marketing, to ensure that new products meet customer expectations and regulatory standards.
• Prepare and maintain detailed records of product formulations, test results, and product development processes.
• Conduct competitive product analysis and contribute to market trend research to identify new opportunities for product innovation.
• Support the R&D Manager in ensuring compliance with food safety regulations and internal quality standards.
• Assist in troubleshooting and resolving product development issues, including formulation adjustments and process optimization.
• Participate in cost analysis and contribute to the optimization of product cost efficiency.
• Stay updated on the latest industry trends, technological advancements, and regulations related to dairy, frozen desserts, and premixes.

Qualifications:

• Bachelor’s degree in Food Science, Food Technology, or a related field.
• 1-3 years of experience in R&D, preferably within the dairy, frozen desserts, or food manufacturing industries.
• Strong knowledge of food ingredients, formulation, and processing techniques.
• Hands-on experience with laboratory equipment and product testing methodologies.
• Understanding of food safety regulations, quality standards, and product compliance (e.g., HACCP, ISO, etc.).
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Strong communication, problem-solving, and analytical skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and other relevant software.

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

Benefits Summary:

• Up $3000 + Bonus + OT
• 5.5 Days work week
• Working Location: East
• Good career progression

Responsibilities:

• Performs technical inspections and repairs of elevator equipment and systems to ensure conformity with maintenance standards, recommending adjustments as necessary to preserve equipment integrity or react to changing operating conditions
• Conducts thorough hands-on investigations and inquiries into equipment or system failures, and problem installations. Analyzes the effectiveness of preventive maintenance practices and suggests improvements in those practices
• Evaluates circuit adaptability to various operating conditions. Evaluates electronic circuitry
• Prepares timely reports, as may be required, on general system or equipment problems, replacement parts and equipment performance standards
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Are you an experienced IT Risk specialist with financial industry experience looking for your next challenge? If so, our client, an established global bank with a significant presence in the region, is looking for someone like you to join them as AVP/VP, IT Risk Specialist. As AVP/VP, IT Risk Specialist, you will be responsible for:

• Providing oversight for IT infrastructure and applications stakeholders in the first line, ensuring they are compliant with bank policies and regional regulations
• Working closely with second line stakeholders to maintain and improve the bank’s IT governance policies and processes
• Being the POC for internal and external IT audits
• Working closely with stakeholders in the first line to remediate identified risks and vulnerabilities

Requirements

• At least 7 years of relevant experience for AVP level, and 10 years for VP level
• Only candidates with experience working in a full-time IT Risk Management or Cyber Security Risk Management role will be considered
• Financial industry experience is required, with familiarity with regional technology risk management regulations
• Strong stakeholder management and communication skills

If you are looking to join a team of high performing individuals who are helping to uplift the bank’s IT Governance processes and improving the bank’s IT risk posture, look no further and apply now!

• Position: Compliance & Trust Executive Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Company Description

ROSEONLY is a brand committed to creating quality products. Our flowers are a symbol of hope and love, with the ability to change lives. We strive to share this magic with the world and have been doing so since 2013. Our roses are carefully selected and preserved through our special technique that lasts for years.

Role Description

This is a full-time role for an Ecommerce Sales & Social Media Marketing Specialist located in Singapore. The Ecommerce Sales & Social Media Marketing Specialist will be responsible for overseeing day-to-day tasks associated with optimizing the ROSEONLY website (dotcom) for sales as well as developing and executing marketing strategies.

Qualifications

- Analytical Skills and Sales experience

- Experience in E-Commerce and Marketing Strategy; and other various marketplace channels like Shopee, Lazada, Amazon and etc.

- Able to manage various social media sites like Facebook, Instagram, TikTok, YouTube and Twitter (X), and plan content schedule via daily/weekly basis

- Strong Project Management skills with internal stakeholders and external vendors, via follow strictly with the company's KPI set in Singapore and other South-East Asia markets

- Excellent communication and interpersonal skills

- A team player who is able to collaborate with various departments from our design, operation and IT teams in China

- Ability to communicate in Chinese

- Prior experience in a managerial role is a plus

- A degree/diploma in Marketing, Business Administration, or related field is preferred

The ideal candidate should be able to think strategically, be highly analytical and results-driven, and be able to work well under pressure in a fast-paced environment. Experience with Google Analytics, SEO and Facebook Ads is desirable.

If you are passionate about making a difference and have experience in ecommerce marketing, we encourage you to apply for this exciting opportunity today.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution