Job Description

• Contribute to the recurring fair market value process of Novo Holdings
• Prepare valuation documentation for financial reporting and audit purposes.
• Collaborate closely with internal teams to gather necessary data and inputs for valuations.
• Assist with any valuation-related inquiries from auditors, providing the necessary documentation.
• Communicate valuation results and insights to relevant stakeholders, addressing any data inquiries, and providing clear explanations to any questions.
• Provide input to the Valuation Committee
• Deliver high-quality support to investment teams on valuation matters
• Support the investments team in preparing valuations for decision-making purposes.
• Review internal and external financial models and valuations, including challenge of key assumptions.
• Estimate weighted average return requirements (WACC) in relation to recurring fair value assessments and potential transactions.
• Contribute to development and improvement of the Valuation function
• Stay updated on market trends, regulatory changes, and valuation best practices
• Provide feedback to the Head of Valuation and suggestions of improvements

Qualifications

The ideal candidate has:

• M.Sc. from a top-tier institution and 2+ years work experience at a top investment bank or financial institution.
• Proficiency in English, Danish and Scandinavian language (in writing and oral) essential in order to translate Valuation and deal team processes and frameworks between headquarter and local entities.
• Knowledge of Danish and Scandinavian investment landscape for sparring and collaboration between head-quarter, local entities and portfolio companies.

Personal Attributes

As a person, you demonstrate excellent communication skills, strong interpersonal skills and confidence in managing a wide variety of stakeholders. You always maintain a high level of professionalism, strong work ethic and integrity.

You have an open mind, a proactive approach and seeks to provide input on investment projects and opportunities.

Finally, we imagine that you are curious and intellectual with a desire to make a positive impact on society.

Role Overview:

We are seeking an AI Marketing Specialist to join our dynamic team in Singapore. The ideal candidate should have a robust understanding of social media and digital marketing. Additionally, the candidate should have a basic understanding of data analysis, natural language processing (NLP), and machine learning algorithms. The position involves developing and implementing social media marketing strategies, conducting detailed market research, and training AI models to generate high-quality social media content.

Key Responsibilities:

1. Social Media Marketing:

- Develop and implement effective social media marketing strategies tailored to client needs, ensuring seamless project execution.

- Utilise advanced social media analytics tools to track, measure, and optimise campaign performance across platforms such as WeChat, Little Red Book, LinkedIn, and TikTok.

- Conduct comprehensive social listening and competitor analysis to inform strategy development and content creation.

- Create and manage social media calendars, ensuring timely and relevant content delivery aligned with current trends and client objectives.

2. Market Research and Data Analysis:

- Conduct detailed market research to identify trends, opportunities, and competitive dynamics in international markets.

- Utilise data visualisation tools such as Python and Tableau to present market research findings, creating actionable insights for strategic decision-making.

- Develop and maintain market intelligence reports, providing in-depth analysis on industry trends and potential market expansion opportunities.

- Collaborate with cross-functional teams to integrate market research findings into business development strategies, supporting the expansion of Jeffery Adventure's international presence.

3. AI Model Training:

- Train and optimise AI models to generate high-quality social media content, such as copywriting, posters, and video scripts.

- Implement basic machine learning algorithms and natural language processing (NLP) techniques to enhance content generation and personalisation.

- Continuously refine AI model testing and training datasets to enhance content quality and marketing effectiveness.

- Perform basic data analysis to identify user behaviour patterns and preferences, informing content creation and marketing strategies.

- Ensure AI-generated content complies with brand guidelines, legal standards, and ethical practices.

Requirements:

- Bachelor's degree in marketing, business, data analytics, or a related field; Master’s degree preferred.

- Have experience in social media or digital marketing, with a solid understanding of platforms like WeChat, Little Red Book, LinkedIn, and TikTok.

- Basic proficiency in data analysis tools and techniques, with some knowledge of Python or similar programming languages being an advantage.

- Foundational understanding of AI applications in content creation, including machine learning principles.

- Strong analytical skills and attention to detail, with the ability to interpret complex data sets and provide actionable insights.

- Excellent communication and organisational skills, capable of effectively collaborating with internal teams and external partners.

- Strong learning ability and a sense of innovation, adaptable to the rapidly changing market environment and technological advancements.

- Fluency in English and Mandarin will be beneficial for this job, as it caters to a diverse clients and market demographic.

About the Role:

Our client is looking for a Digital Marketing Specialist to drive the growth and success of their mobile app. This role focuses on increasing app downloads, user engagement, and retention through strategic marketing campaigns and collaboration with key teams.

Key Responsibilities:

App Promotion and Growth

• Develop and execute strategies to promote the app and drive downloads.
• Create and implement campaigns to boost app usage and retain users.
• Optimize app visibility through ASO (App Store Optimization) and creative improvements.

Digital Marketing Campaigns

• Plan and run performance-driven campaigns across social media, search engines, email, and app stores.
• Explore new channels and partnerships to attract and engage users.
• Stay updated on the latest app marketing trends and technologies.

User Engagement and CRM

• Use CRM tools to design personalized user journeys to enhance engagement and retention.
• Analyze user behavior to identify areas for improvement and growth.

Performance Tracking

• Monitor KPIs like downloads, engagement, and ROI, ensuring campaign goals are met.
• Provide insights based on app performance data to refine marketing strategies.

Collaboration and Leadership

• Work with product and design teams to enhance user experience.
• Lead and mentor a high-performing app marketing team.

What You’ll Need:

• Proven experience in app marketing, digital campaigns, and user acquisition.
• Familiarity with app store optimization (ASO) and CRM tools.
• Strong analytical skills to track performance metrics and drive improvements.
• Excellent communication and collaboration skills to work across teams.

This is a great opportunity for someone who’s passionate about driving digital growth and creating impactful user experiences.

Job Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience in app marketing or digital product marketing with a track record of driving user acquisition and engagement.
• Strong expertise in CRM and data-driven marketing campaigns.
• Deep understanding of mobile app ecosystems, including app stores, social media platforms, and advertising networks.
• Proficiency in performance marketing tools like Google Ads and Facebook Business Manager.
• Hands-on experience with user acquisition campaigns and marketing analytics tools.
• Excellent project management and organizational skills.

Job Summary
An experienced ITSM Specialist is sought to support and enhance the IT Service Management (ITSM) platform. This role involves close collaboration with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes aimed at improving efficiency and ensuring alignment with business objectives. The position requires hands-on expertise in ITSM tools, strong technical skills, and a proactive approach to ensuring ITSM compliance and standards.

Key Responsibilities

• Develop and enhance service requests on the ITSM platform to meet evolving business needs.
• Perform operational maintenance, patching, and upgrades to ensure the ITSM platform remains optimized and up-to-date.
• Support IT service management activities across various IT domains by analyzing and improving service requests and updating catalog items.
• Gather user requirements, design solutions, and enhance the ITSM catalog based on identified needs.
• Build or modify service requests to align with ITSM platform requirements.
• Generate and distribute reports for ITSM service requests to relevant stakeholders.
• Create and maintain system documentation, user guides, and training materials, while ensuring knowledge transfer to the internal ITSM team.
• Configure ITSM settings to comply with established processes and standards.
• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals effectively.
• Ensure all ITSM activities adhere to IT security standards, policies, and procedures.
• Work with IT Infrastructure and Operations teams to troubleshoot and resolve issues within the ITSM platform.

Your background

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.
• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.
• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.
• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.
• Strong understanding of ITIL processes, including incident, change, and problem management.
• Experience with reporting tools and data visualization within ITSM platforms.
• Familiarity with automation/orchestration tools and their integration with ITSM workflows.
• Knowledge of IT security standards, policies, and best practices.

EA License: R1873481

Company EA License: 11C4879

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

· Support and work closely with the following Teams in terms of Procurement:

(a) Property Management Team (PMD)

Eg Assist PMD in sourcing and procuring spare parts for building maintenance, call quotations for ad-hoc building repair works and maintenance contracts, etc.

(b) Project Management Team (PM)

Eg Assist PM in sourcing, call quotations and appoint renovation contractors, materials suppliers, etc.

(c) Office Administration Team (Admin)

Eg Assist Admin in sourcing and procuring stationery, bottled drinking waters, festive gifts for customers, etc.

· Vendor Sourcing and Pre-Qualification

(a) Source and assess suitable vendors.

(b) Conduct vendor pre-qualification exercise.

· Conduct Quotation/Tender Exercise

(a) Receive purchase request (PR), or quotation/tender request from colleagues.

(b) Prepare quotation / tender invitation letters and issue to shortlisted vendors.

(c) Prepare tender documents (with reference to past tenders and new requirements).

(d) Call for quotations or conduct tender exercise.

(e) Collate quotation/tender clarification questionnaires from PMD/PM and issue to participating vendors.

· Negotiations and Appoint Vendors

(a) Compare quotations received, negotiate pricing and tabulate cost comparison table for PMD/PM.

(b) Prepare and issue Purchase Orders (PO), Works Orders (WO) or Letter of Award (LOA) timely.

· Others

(a) Filing and storage of related documents.

(b) Any other ad-hoc duties assigned by the company.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Support and work closely with the following Teams in terms of Procurement
• Source and assess suitable vendors
• Conduct vendor pre-qualification exercise
• Receive purchase request (PR), or quotation/tender request from colleagues
• Prepare quotation / tender invitation letters and issue to shortlisted vendors

The Requirements:

• Min Diploma Holder with 3-5 Years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

1. Roles & Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with the managers, staffs and the merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples, which can improve the workflow and increase profit margins within the organisation.

-Develop, implement and maintain quality assurance protocols, which include a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of the existing processes and procedures to enhance the company's internal capacity.

- Overall responsible for the daily operations, including the physical operations - receiving, storing, picking, packing, inventory management and the worker-shift management.

- On-site coordination with Ops backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottlenecks and improve the performance.

-5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6.00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joon Koon MRT Station/Bus-Interchange.

# 10 days Annual Leave.

# Condusive working environment.

# Team Bonus/es.

2. Skills

String Excel knowledge and passion to go above and beyond.

Management skills in Multi Tasking Warehousing.

Simplified E-Commerce Warehousing with customized requests.

Job Overview

• Perform Analytical Plan, Coordinate and Implement all change requests on existing network equipment.
• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage enterprise firewalls from brands like Fortinet and Palo Alto
• Manage a wide variety of networking brands such as, Extreme Networks, Aruba and Juniper

Job Descriptions:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Attain key certifications for partnership with key vendors.

Qualifications:

• Bachelor’s degree in computer science or any related fields
• Preferably at least 2 years of experience in Checkpoint Firewall, Network (Routing and Switching), Firewall Administration and Operations
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Result-oriented with the ability to work independently and under pressure
• A team player with a pleasant personality
• Dynamic and able to adjust in a fast-paced environment

Reporting to the Manager, SCM Enterprise Application, this role will be a member of the ERP implementation & Support project team to Operations To support existing Oracle R12x Production Support, Service Request and Enhancement Request. This role will also ensure the smooth running of critical business processes after project implementation. Should have hands on experience with Development of Integrations, Data Migrations, Customizations.

Responsibilities:

· Manage full life cycle of Requirement, Design, Build, Testing, Deployment and Support

· Develop and document AS-IS / TO-BE business processes, configuration scripts, and other associated functional specifications from end user requirements, as well as system documentation for new implementations

· Assist with the configuration and development of application objects, workflow, reporting, integration, and conversion programs, etc

· Outline functional testing scenarios, prepare test scripts and conduct unit and system integration tests

· Conduct user training and manage user testing

· Analyze and solve complex customer issues related to data and processes

· Track and follow up on operational issues, and perform change impact analysis for quarterly changes on BAU landscape with reference to the project landscape

· Liaise with Biz users and vendor and ensure the deliverables with quality.

· Manage Oracle ERP R12 related support activities & Help with Oracle Fusion implementation.

Minimum Qualifications:

· Bachelor’s Degree in Computer Science or equivalent

· Hands on experience with Oracle Fusion Cloud Data Structure and Data Flow. Design, Development, Integration, BI Publisher, EDI, OTBI reports & Dashboards, PL/SQL, OAF ADF,Personalization,

· At least 5-7 years of experience, with at least 2 end to end Oracle ERP project implementation in Supply Chain & Distribution, with sound business process knowledge (e.g. Order-To-Cash, Procure-to-Pay) in a global environment.

· Hands on experience in developing RICE/CEMLI components; OAF Personalization, OAF extension, Oracle workflow, Oracle Forms, Oracle reports using PLSQL & SQL, Oracle Application frameworks, XML publisher reports and interfaces using PLSQL Stored Procedures.

· Experience Data conversion patterns into Oracle Cloud ERP (FBDI/FBDL, ADFDi)

· Hands on experience Implementation & Support of with Oracle ERP & Oracle Fusion clound. Supply Chain & Distribution modules like Oracle Purchasing, Sourcing, Supplier portal, Purchase Contracts, Inventory, Warehouse Management, Order Management

· Preference given to those with experience in Global Trade management, RFsmart(Android experience good to have)

· Prior experience in Oracle Fusion Cloud migration good to have

· Experienced in an end-user environment is a requirement and those with experience in high-tech manufacturing will be a plu good to have

Well versed in SCRUM project methodology

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About the Company:

I am thrilled to be partnering with a leading global events and exhibitions company.

Job Description:

We are seeking a talented and passionate digital marketing specialist to join the team. In this role, you will be responsible for developing and executing effective digital marketing strategies to drive audience engagement and promote our portfolio of events.

Key Responsibilities:

• Develop and implement comprehensive digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.
• Analyze website traffic and user behaviour to identify opportunities for improvement.
• Manage and optimize social media channels to increase brand awareness and engagement.
• Create high-quality content, such as blog posts, articles, and whitepapers.
• Track and measure campaign performance using analytics tools.
• Stay up-to-date with the latest digital marketing trends and technologies.

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• Strong understanding of digital marketing principles and strategies.
• Proficiency in using digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media platforms).
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.

Fresh graduates are welcome to apply!

You may click on apply now or email directly to our specialist, Sanusha Nair at [email protected] today!

EA License No.: R22109322

Agency License No.: 11C4388

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Design Bridge & Viaduct Specialist shall be an engineer in the civil/structural discipline with educational qualifications recognised by the Professional Engineers Board of Singapore, with at least eight (8) years of relevant experience on projects similar in nature to the Works in the Civil Contract, including at least five (5) years in the design and supervision of viaduct works of a similar size and complexity. shall have proven expertise and experience in viaduct precast concrete segmental construction.

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total three years’ work experience as Cyber risk specialist

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total seven years’ work experience as Cyber risk specialist

Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total seven years’ work experience as Digital Forensic Expert.

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

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Your role :

Do you understand Lombard lending and credit risk? Can you grasp and assess financial situations quickly? Do you have a comprehensive understanding of different financial markets and assets?

If so then we’re looking for a specialist in GWM APAC to:

• Support the development and on-going enhancement of methodologies in assessing and assigning the lending values of Lombard collaterals, balancing between prudent risk management and growth opportunities for our Lombard lending business

• Support the assessment and analysis for specific collaterals in the assignment of lending value, collaborating closely with other stakeholders such as Group Risk Control, CIO, UGM and A&S

• Analyze, monitor and manage the overall health of our Lombard lending book of collaterals regularly in a proactive and holistic manner, including exposures to different risk dimensions such as asset classes and geographies

• Identify and escalate to Senior Management and other stakeholders such as Group Risk Control if any material risks are identified or expected to emerge

• Promote and support a good level of understanding of our collateral lending value framework amongst the Business / First Line of Defense, such as Client Advisors and UGM / A&S product specialists

• Support GLU Lending Specialists / Structurers, where necessary, in the preparation of credit requests for specific client situations such as special lending values on specific financial instruments

• Support GLU Lending Specialists / Structurers and other client-facing colleagues such as Client Advisors in understanding our collateral lending value frameworks and in addressing potential client queries on lending values

Your team:

You’ll be working in the GWM S&I – Global Lending Unit – LV Methodology (Collateral) S&I team based in Singapore. The team assists in the provision of oversight of the credit risks in GWM S&I’s lending books. Our mission is to help UBS GWM lending business to grow by having a sustainable approach towards credit risks, both at portfolio and single transaction level. We achieve this by staying on top of GWM lending portfolio risks, promptly informing Senior Management and Group Risk Control of any material changes and assisting in the identification and mitigation of potential risks related to our collateral book. As a key part of the First Line of Defense, the team’s key responsibilities include ensuring the on-going portfolio health of our collateral book and building first line of defense capabilities for the GWM S&I Lombard business. The team spans APAC and Switzerland

Your expertise:

• Experienced in Banking (at least 8 years). Experience within a Risk & Control or Monitoring function preferred.
• A University graduate, preferably with Business/ Accounting / Economics/ Finance background.
• Technical experience working with databases and data analysis. Proficient in Microsoft excel essential and ideally with good working knowledge of Python and/ or SQL preferable.
• Diligent, concise and accurate work style, with strong attention to detail and the ability to analyze market and credit risk.
• Collaborative team member with strong analytical, problem-solving and interpersonal skills.
• Strong communicator who is able to explain complex situations at various levels of technical sophistication
• Can-do attitude.

Job Title : Sales Support Specialist (B2C)

As our sales function, the Sales Support Specialist at MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor. This role is perfect for someone who thrives in a customer-centric environment and is eager to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain customers. Additionally, you will collaborate closely with our marketing team to ensure a seamless experience between our e-commerce platforms and sales efforts. You’ll also be responsible for utilizing HubSpot to manage customer data, track sales activities, and maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs, offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns, prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed targets.

● Actively gather and analyze customer feedback to continuously improve the sales process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.

● Experience: Minimum of 3 years in retail sales or a customer-facing sales role, with a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)