1. Leadership and Ownership

- Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).

- Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.

- Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

2. Technical Leadership

- Design scalable and robust Salesforce solutions, ensuring alignment with industry best practices and technical feasibility.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

3. Functional Expertise

- Translate business requirements into functional specifications and technical solutions.

- Collaborate with business stakeholders to understand their needs and recommend Salesforce functionalities to meet these needs.

- Develop prototypes or proof-of-concepts to demonstrate solution capabilities.

- Perform gap analysis and ensure solutions align with organizational goals.

4. Project Deliverables(Documentation)

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

5. Offshore Team Management

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

6. Risk and Issue Management

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

7. Stakeholder Communication

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

8. Continuous Improvement

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

9. Project Phase Responsibilities

a. Build Phase

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

b. Quality Assurance and Testing phase

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

c. Data Migration and Management

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

d. Deployment and Go-Live Support

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Key Skills:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

4. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

6. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

7. Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Qualifications

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
• Symantec Endpoint Protect
• Symantec Web Prevent
• Symantec Email Prevent
• Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

 Professional Certifications:

• CISSP certified is highly preferred
• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Next Step

• Prepare your updated resume and expected package.
• Simply click on Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are looking for experienced static and mobile laser scanning professionals (TLS and MLS). Our new colleagues will perform LiDAR scanning of urban trees in Singapore and APAC, completing pre- and post-processing, geodetic and GIS related tasks.

Your skills and knowledge will ensure the precise preparations, the planning of survey projects, and the provision of data acquisition and processing.

Who we are

As the global pioneer in nature-based smart-city solutions, we help cities around the world to become more sustainable and more resilient against climate change. We are leading in applying smart city technologies such as the latest remote sensing and machine learning to green urban assets. With our cloud-based platform cities improve the well-being of their citizens through a greener, healthier, safer and more resilient urban environment while reducing operational costs. We currently operate offices in Budapest, Berlin, Singapore, San Francisco and Paris.

Your contribution will be

• Planning each area scanning as individual project.
• Scanning trees and urban objects (parks and streets).
• Performing basic maintenance and installation tasks of the equipment.
• Ensuring laser scanners and accessories are well calibrated according to specifications and requirements and kept in proper working order.
• Post-processing of scanned data with Riegl Software (training provided).
• Ensuring smooth logistics of the survey equipment.
• Maintaining assertive communication with authorities during the survey projects with the support of our HQ.

We need you to

• Have a minimum of 3 years of relevant working experience – field surveying.
• Be well versed in surveying technology and in using laser scanning equipment.
• Competence in pre- and post-processing, geodetic and GIS related tasks.
• Possess good technical sense and interest in state-of-the-art technologies.
• Hold a valid driving license and have a safety-conscious, responsible driving style.
• Have a good command of the English language.

We give preference to

• Degree in surveying or equivalent. Diploma holders in other professional areas with relevant experience will also be considered.
• Proven experience of working with high-value equipment.

We offer

• Opportunity to develop a product with high impact on the digitization and management of urban forests and on climate change adaptation in cities.
• Cutting-edge tools and technologies to work with, e.g., LiDAR remote sensing.
• Possibility to work and learn in an international, open-minded team of passionate (green-)tech experts.

Position Overview

We are looking for a highly skilled IT Infrastructure Specialist to manage and enhance our IT systems, ensuring efficient and uninterrupted operations. This role suits individuals who excel in maintaining secure IT environments, ensuring compliance with cybersecurity standards, and collaborating within a dynamic team setting.

Key Responsibilities:

• Administer and optimise computer networks and IT infrastructure, including networks, servers, databases, and cloud-based systems, to support operational needs.
• Develop and implement security measures and best practices for data protection and information security, including creating policies, managing access controls, and performing vulnerability assessments and penetration testing.
• Oversee software updates, apply system patches, and maintain hardware components to ensure the security and functionality of IT systems, including storage, devices, and networks.
• Identify and mitigate potential risks to maintain the integrity and security of IT infrastructure.
• Provide technical assistance and troubleshoot IT-related issues for colleagues, ensuring operations run smoothly.
• Train team members on secure computing practices and network safety protocols.
• Carry out additional tasks as required to support the organisation’s IT needs.

Qualifications and Skills:

• A Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 3 years of experience in a similar role. Certifications such as CCNS, CISSP, or MCSE are advantageous.
• Comprehensive knowledge and hands-on experience with Windows operating systems, network administration, cybersecurity, and advanced IT technologies (e.g., AI/ML, cloud solutions).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities, with a proactive approach to diagnostics.
• A professional attitude with the ability to work independently and manage responsibilities with minimal oversight.

This role offers an exciting opportunity to play a key part in maintaining and advancing the IT systems of a progressive organisation. If you are eager to take on this role and make a significant impact, we encourage you to apply!

• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

Role Purpose

This role is responsible for the timely and accurate processing of supplier invoices and staff reimbursement claims through IMOS and SAP Accounting system, ensuring that only valid and authorized invoices are processed promptly and paid.

To perform monthly creditor statement reconciliations and follow up any reconciling items.

Role Accountabilities

AP Functions

• To process the staff expense claims on timely basis making sure in compliance with the expense policy. All out of policy expenses needs to be highlighted to the reporting Manager before executing.
• To ensure all supplier invoices/Staff Claims/DA documents are promptly recorded in IMOS/SAP.
• To ensure that all suppliers are paid in accordance with credit terms at the same time maximize the working capital by extending credit where feasible and reasonable
• To answer and attend to all internal and external queries
• To ensure all invoices are properly approved per Authorization Matrix
• To file accounts payable documents

Planning and Analysis

• To reconcile major creditor statements monthly, minor ones quarterly, and ensure all items appearing on the creditor statements relate to current invoices
• To follow up and clear reconciling items on a timely basis.

Others

• Engage business improvement process to identify wastes and inefficiencies, suggest and assist to implement business improvement process to increase efficiencies
• To take a proactive role in the development and enhancement of processing systems associated with administration costs processing and reporting
• Perform other duties as agreed with your direct report/manager.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder)
• Challenging and stopping unsafe acts and behaviors or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• Diploma in Business Studies/Accountancy
• At least 2 years of experience in AP Function

Technical Skills

• Conversant in MS Office Outlook, Excel, Word. ERP experience is preferred (SAP FICO/IMOS/Oracle Financials/Accpac/Sage/Others) Driven and positive attitude on learning

Professional Skills

• Proactive
• Good interpersonal skills
• Resilient and confident personality
• A Team player who is meticulous and have good communication and interpersonal skills.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Are you passionate about beauty and eager to make an impact in a growing organization? Join our team and be a driving force for change!

We’re looking for a talented and results-oriented Digital Marketing Specialist with expertise in lead generation to join our dynamic marketing team. In this role, you’ll design, execute, and manage digital campaigns that showcase our products and services, with a primary goal of attracting and converting high-quality leads.

The ideal candidate is a creative problem-solver with strong analytical skills, an in-depth understanding of digital marketing strategies, and a proven ability to thrive in a fast-paced, collaborative environment.

Key Responsibilities:

Develop and Implement Lead Generation Strategies:

• Design and execute effective and comprehensive lead-generation campaigns across various digital channels including email, social media, PPC, SEO, and content marketing.
• Utilize marketing automation tools to nurture leads and move them through the sales funnel effectively
• Develop targeted marketing strategies to attract and convert leads at different stages of the buyer's journey.

Campaign Management and Optimization

• Design and manage campaigns from conception to execution, ensuring they align with business goals and deliver measurable results.
• Create compelling and conversion-focused content landing pages, email campaigns, and social media posts.
• Monitor and analyze campaign performance metrics, providing regular reports and insights to stakeholders.
• Use insights from data analysis to optimize campaigns, improve conversion rates, and achieve lead generation targets.
• Optimize campaigns based on performance data to improve lead quality and conversion rates

Content Creation and Optimization

• Collaborate and develop with the content team to create compelling content tailored to target audiences to attract and convert potential leads, including blog posts, whitepapers, case studies, and webinars.
• Optimize content for SEO to enhance visibility and organic traffic.

Data Analysis and Reporting

• Conduct keyword research and use SEO best practices to increase organic traffic and improve search engine rankings.
• Manage and optimize SEM campaigns to ensure high ROI and effective budget utilization.
• Utilize analytics tools to track, measure, and report on campaign performance and ROI.
• Conduct A/B testing and other performance analyses to refine and improve marketing strategies.

CRM and Marketing Automation:

• Manage and optimize CRM and marketing automation systems to nurture leads through the sales funnel.
• Implement and refine lead scoring and nurturing processes to improve conversion rates.

Collaboration and Coordination:

• Work closely with the sales team to ensure alignment on lead quality and follow-up processes.
• Collaborate with the design team to create visually appealing marketing materials.
• Provide regular updates and insights to sales on campaign performance and lead behavior.

Industry Trend Monitoring:

• Keep abreast of the latest digital marketing trends and technologies.
• Implement new tools and techniques to improve lead generation efforts.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience (3+ years) in digital marketing with a strong emphasis and focus on lead generation.
• Proven track record of developing and executing successful lead-generation campaigns.
• Strong understanding of digital marketing channels (SEO, SEM, PPC, social media, email marketing).
• Experience in B2B or B2C marketing.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent written and verbal communication skills.
• Proficiency in using digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, etc.
• Creative thinking and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants can send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

JOB DESCRIPTION OF THE POSITION

- Handling second level of issues escalation from IT Support Officer.

- Maintain HR server, finger print devices.

- Maintain server for Dormitory Management System

- Maintain Active Directory, file server, FTP, backup server.

- Network monitoring.

- Setup and maintain wireless devices.

- Monitoring and maintain DNS, DHCP, VLAN, Proxy Server.

- Monitoring and maintain spam

- Monitoring and maintain print server, fax server

- Monitoring and maintain manage switches and network appliances

- Ad-hoc job or project.

MINIMUM COMPETENCIES / REQUIREMENTS OF THE POSITION

- Diploma in Information Technology

- Minimum 3 years working experience

- Good knowledge in computer hardware, software, networking

- Good knowledge in Windows

- Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection

- Ability in administering, maintaining, optimizing windows active directory system security

- Ability to configure and set-up new server

- Strong trouble shooting and analytical skill

- Self-motivated, self-discipline, willing to learn and able to work independently

- Ability to work under pressure

- Service focused, positive, and patient attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Location: Ang Mo Kio

Responsibilities

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches do occur
• Regular security and risk assessment for system solutions
• Support on audit trial for security related implementation
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.

Skills Required

• Strong IT skills and knowledge including cloud, network, hardware, and software
• Degree in cyber security or related field.
• A deep understanding of how hackers work and ability to identify vulnerabilities in IT infrastructures
• Familiar with IM8 requirements and CIS, NIST security benchmark.
• Familiar with cyber security tools to perform preliminary scan.
• Familiar with public cloud infrastructure such as Azure, AWS, GCP and Huawei.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are partnering with a global medical manufacturer company to actively recruit for an E-commerce Specialist, to be based in Singapore.

The E-commerce Specialist will be responsible for managing and optimizing online sales channels to drive revenue and enhance customer experience.

Primary responsibilities:

• Responsible for managing and maintaining products on Amazon US/Europe/Southeast Asia platforms, including listing, updating, promoting, and optimizing product pages.
• Oversee the overall operation and management of cross-border online stores, including but not limited to traffic acquisition, ad placement, content operation, marketing analysis, and data analysis.
• Develop and execute marketing and promotion plans to improve product rankings.
• Be familiar with the rules and strategies of major cross-border e-commerce platforms.
• To collect and analyze competitor and market information.
• Handle other related tasks assigned by the company.

To be shortlisted, you are required to have the following:

• Bachelor's Degree.
• At least 3 years of relevant experience.
• With experience managing e-commerce platforms such as Amazon, eBay, TikTok, and Lazada.

EA License: 17C8713

Our client, a leading Japanese automative MNC whose mission is advancing mobility solutions, supporting markets, and ensuring high-quality products and services for customers in Asia, seeks to recruit a After Sales Marketing Specialist. The main role for this person is to manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

Day to day task:

1. Order management: to ensure smooth order receiving and processing
2. Supply Operation :
a) Handle enquiries from Distributors
b) Liaise with forwarders and suppliers on shipments arrangement
c) Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
3. Handling of warranty claims, short mispacking report and logistics quality problem report
4. Handles SAP Payment of supplier and buyer invoices
5. Prepare monthly report to report on KPI results

Job Requirements:

· Fresh Graduate in Logistics or with 1 – 2 years working experience in similar job scope

· Effective verbal and written communication skill

· Strong analytical thinking and negotiation skills

· Self -Starter, well -organized & have a flair for numbers

· Eager & fast to learn, open minded for feedback and improvement

· Highly competent with MS Office (Power Point, especially Excel, Access)

· Power BI will be an added advantage

· A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management

· Willing to travel to Asia If needed

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids.
• Preparation of internal governance, production of winning proposals and presentations to drive business growth.
• Coordinates and manages proposal technical components, internal governance, pricing and presentations.
• Demonstrates excellent communication skills and the ability to recognise, process, and present information.
• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.
• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.
• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.
• Preparation of compelling proposals with win themes based on a complete understanding of client needs.
• Understands the competition and market trends and works closely with the ME Work Winning Team [GC1] / Bid Studio on strategic pursuits.
• Verifies that all legal qualifications and the southeast asia risk committee directives have been included in the final bid document before submission to the client.

Requirements:

• Diploma with a minimum of 4 years working experience for Bids & Proposals
• Possess a flair for communication, both written and verbal
• Proficient level of English both oral and written
• Highly organised, meticulous, with an eye for detail
• Comprehensive range of administrative skills and client support services
• Excellent interpersonal skills. A proactive and effective communicator who can relate well to people at all levels
• Ability to build constructive and effective relationships using diplomacy and tact
• Demonstrated ability to thrive under pressure in a fast-paced, deadline driven environment
• Advanced Word, Excel and PowerPoint computer skills
• Familiar with a suite of e-Procurement systems (GeBIZ, Sesami, Ariba, TenderBoard, etc.)
• Positive thinker with a can do attitude and a willingness to learn

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
• Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
• Monitor platform user feedback and respond promptly to maintain a strong brand image.
• Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.

Position Requirements:

• 1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
• Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

The Curriculum Specialist provides leadership for the development of teaching and learning practices at the school. He/she mentors Teachers and provides leadership in customising and implementing a holistic curriculum. He/she inspires teachers to integrate the philosophy and values of Shaws within their teaching and learning practices and to embrace the ShawsPlay curriculum.

Working with the Centre Leader and the teachers, he/she fosters a culture of continuous learning and professionalism and develops and leads teachers in partnerships and sustained collaboration with stakeholders.

Skill Requirements:

- Engage in effective teaching and learning practices that support Shaws curriculum and SPARK framework

- Inspire a love for learning through co-leading the design of the Shaws curricula and programmes

- Lead in integrating the core values of Shaws within the Shaws curriculum and programmes

- Lead in coordinating project learning between English and Chinese teachers

- Work with the Centre Leader to establish quality learning environments to support learning of children

- Mentor staff to enhance caring, trusting and respectful relationships with children

- Advocate for a safe and healthy environment within the school

- Lead in developing strategies to establish partnerships with families and community stakeholders

- Contribute to fostering a culture of continuous learning

- Contribute to fostering a culture of collaboration and teamwork

- Collaborate with the centre leader and colleagues to align short term and long term goas to the vision, mission and values of the school

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for managing the logistics of import and export shipments, working efficiently in a fast-paced environment and handling logistics documentation and related tasks.

Key Responsibilities:

• applying for all relevant import/export licenses and ensuring compliance with local and international regulations, including customs and trade compliance standards, is also a crucial part of the role, particularly regarding import and export activities.
• preparing and managing all shipping-related documentation, including invoices, bills of lading, and other essential paperwork to ensure that all shipping documents are complete, accurate, and in compliance with industry regulations and company standards.
• overseeing payment and billing processes, ensuring the accuracy of invoicing and all financial transactions related to shipping and logistics operations.
• organizing and maintaining a well-structured document control system, ensuring all shipping related documents are easily accessible, updated, and compliant with relevant standards and company policies,
• coordinating shipping schedules and transportation arrangements with suppliers, customers, and service providers to ensure timely deliveries.
• monitoring shipments to track their progress, ensuring that they arrive on time, and will proactively resolve any issues such as delays or discrepancies by communicating with relevant parties.

Education Qualification & Essential Experiences:

• Bachelor’s degree in supply chain management or STEM related fields.
• Minimum 2 years & above of working experience in handling import & export shipping documents / procurement process.
• Experience in procurement process within the semiconductor industry is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook & Power Point)

Key Competencies:

• Proficient in analytical thinking and problem-solving
• Strong negotiation and relationship-building skills
• Performs well under pressure.
• Result-driven and adaptable to fast-paced environments.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job Responsibilities:

• Performs soil collection and decontamination activities (manually and/or mechanically) on surgical instruments, utensils and equipment;
• Inspects, assembles and packs instrument sets, procedure sets, utensil sets and all other reusable supplies according to the hospital’s requirements;
• Operates sterilizers to sterilize instrument sets, procedure sets, utensil sets and all other reusable supplies and monitor its recordings;
• Performs quality controls, i.e., load check, soil test, ATP, cultures and its readings when required;
• Storage of sterile items after sterilisation;
• Supervises distribution of sterile supplies used in the hospital;
• Acts as first point of contact for user departments regarding problems with instruments or supplies;
• Prepares and issues emergency supplies on demand;
• Prepares reports on hazards occurring in area of responsibilities and control issues of sterile inventory; and
• Assists in orientation and continuing training of other new personnel.

Job Requirements:

• Relevant Diploma with a minimum 4 years’ experience;
• GCE “A”/ “O”/ “N” or equivalent with a minimum 5-6 years’ experience.
• Must have more than 02 years of work experience in a Singapore healthcare sector

JOB DESCRIPTION

An MNC in Property and Real Estate industry is currently looking for a Sales Operations Specialist to join their expanding team.

The Sales Operations Specialist will be responsible to provide support to the sales team for L1 system issues or errors, supporting sales training, becoming subject matter expert on sales and system process flows, generate quotes and service orders from the system, internal and external customer service, translating business requirements into the system for sales process, and capturing sales data.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 3 years of experience in Sales Support role
• Previous experience handling ERP/SAP/Oracle/Salesforce/ServiceNow is a must
• Sales or Customer Service background is good to have
• Candidates with more experience in sales support and is keen to learn new system is welcome to apply

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.