Salary range: starting from 156,000-216,000 SGD per annum + RSUs

We’re looking for a Product Manager to lead our efforts in integrating and optimising national payment scheme integrations across the APAC region. This role will focus on expanding Wise’s reach through new payment scheme integrations while continuously improving the performance of existing scheme integrations.

What You’ll Do

• Understand customer needs: Build an understanding of how payment schemes impact our customers, and use this understanding to drive product decisions. 

• Determine which payment schemes in APAC Wise should integrate with: Work with internal teams, regulators, and payment scheme operators in order to build a multi-year roadmap of which payment schemes Wise should be connected to.

• Integrate with payment schemes: Alongside engineering leads, you’ll be leading technical integrations with payment schemes. 

• Monitor and optimise: Use data to track the performance of integrations and drive continuous improvement.

• Drive operational excellence: Identify and implement improvements to enhance the performance, reliability, and cost-efficiency of the scheme integration.

We are looking for a proactive and passionate Product Management Intern to join our dynamic team at StashAway. As an intern, you will have the opportunity to work closely with experienced product managers and contribute to the development and improvement of our innovative investment solutions. This is a fantastic opportunity to gain hands-on experience in the fintech industry and learn about product management processes.

Your Responsibilities

• Assist in gathering and analyzing product requirements from various stakeholders to support product development.
• Participate in the ideation and prioritization of product features and enhancements.
• Conduct market research to identify trends and validate new product concepts or features.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to ensure timely and effective product launches.
• Support the product management team in day-to-day activities, including documentation, project tracking, and stakeholder communications.

• Currently pursuing a degree in Business, Finance, Economics, Computer Science, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with digital tools and technologies, such as Microsoft Office, JIRA, or equivalent project management software.
• A keen interest in fintech, investing, and product management.
• Self-motivated and eager to learn, with a positive attitude.
• Available for a full-time internship for a duration of 3-6 months.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Personalised insurance and comprehensive health coverage: Full or partial subsidy of your personal hospitalisation and surgical insurance premium and access to panel outpatient GP, specialist, dental, wellness, and health screening partners.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

Salary range: starting from S$120k - S$162k SGD per annum + RSUs

We are looking for a Senior Product Analyst to support our cross-functional teams based across APAC. It’s a role that will allow you to have a big impact from day one! You will work closely with our Product teams focused on offering card issuance and multi-currency account solutions, alongside supporting our commercial and delivery teams, building conviction through your insights and analysis.

 You will work on answering questions such as:

• Where are our biggest growth and commercial opportunities?

• Who should we be selling our products and solutions to? And, how can we position our products to capture prospects' attention?

• What products should we be building and/or improving to unlock growth?

• How can we reduce friction in the transaction lifecycle and improve our products and solutions?

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Key Responsibilities:

·      Product Analysis & Optimization:

o   Assist in analyzing product algorithms to identify performance trends and areas for improvements.

o   Contribute to the development and execution of testing strategies that assess algorithm and robustness under different conditions.

o   Support optimization initiatives by providing data driven insights on product performance.

·       Product Performance Monitoring & Testing

o   Help develop and maintain dashboards to track key product performance indicators(KPIs)

o   Monitor product usage and performance data in real-time, identifying trends, anomalies, and opportunities for optimization.

o   Conduct in-depth analysis of user behavior and engagement metrics to derive actionable insights.

o   Assist to develop tools, test cases and programs to automate processes during various stages of product life cycle.

o   Conduct in-office and field experiments to validate product performance and identify solutions to potential challenges.

·       Data Analysis & Insights:

o   Perform data analysis to evaluate the effectiveness of product features and algorithms, providing key insights to guide decision making.

o   Conduct root-cause analysis to identify performance bottlenecks and assisting in the development of corrective actions.

o   Collaborate with cross-functional teams to share insights and contribute to product improvement strategies.

·       Bachelor's degree in computer science, Software Engineering or AI. Advanced degrees (Master’s, PhD) a plus.

·       2+ years of experience in product analytics, performance analysis, or engineering role.

·       Strong background in working with data-driven performance metrics.

·       Proficient in data analysis tools and languages such as SQL, Python, R, or similar.

·       Experience with performance monitoring tools, A/B testing, and metrics tracking.

·       Familiarity with machine learning algorithms and their application in product optimization is a plus.

·       Strong analytical skills with the ability to analyze large datasets and derive actionable insights.

·       Experience with algorithm testing and optimization in a real-world product environment.

·       Excellent problem-solving skills and attention to detail.

·       Strong communication skills to translate complex data into clear insights for non-technical stakeholders.

·       Strong knowledge of or interest in Baseball or softball is a strong plus  

As a key member of the APAC leadership team, you play a pivotal role in driving the business unit’s success by ensuring the APAC team meets financial KPIs and achieves growth exceeding market benchmarks.

As the Head of the Regional Marketing Team based in Singapore, you will lead efforts in:

• Developing and executing sales and market strategies.
• Providing sales support and driving New Product Introductions (NPI) and portfolio management for the BU Communications team across the APAC region.

In this role, you will also be responsible for empowering the regional marketing team to deliver measurable business growth while fostering continuous professional development, ensuring the team remains experts in their respective fields.

Sales and Market Strategy Focus

• Develop and implement the regional market strategy, incl. CSO Go to Market strategy, deployment and tracking
• Create and deploy sales actions/promotions and corrective sales measures, if realized sales performance and/or NPI is below planning
• Analyze BU (segment) market situation and take actions (marketing mix) to gain market share and improve market positioning 
• Conduct market analyses and competitive benchmarks (e.g. portfolio including pricing) and provide related strategies
• Provide input for business planning and regular review of planning/forecasting (yearly planning, phase-out, launch planning)
• Provide input for CSO annual action plans.

Sales Support Focus

• Ensure and support the definition and implementation of the commercial training and certification plan (yearly plans, as well as for new launches)
• Conduct commercial training sessions regularly and ensures training success (internal and customers). Deliver input for development of BU specific commercial training material to BT-CO/MKK (or Regional Training Responsible Colleague)
• Support sales and business development team in customer management/customer visits
• Regional demo stock and life cycle management
• Support regional cross-BU activities (e.g. events, trade shows)
• Ensure spot pricing process and actively be involved in decision process
• Coordinate and escalate technical / QMM issues above and beyond normal ASA support and way-of-working; Trouble shooter: coordinate all product related issues between Customer-CSO-BU-ASA.

NPI/Portfolio focus

• Coordinate and create Sales Forecast new products and align NPI targets with sales organizations, implement corrective measures if NPI is below plan
• Contribute to product/service development by anticipating market trends, end-user and customer needs
• Lead/Support Product Introduction Process (PIP) on all defined process steps, including market input and regional introduction plan
• Contribute to initial product pricing and manage price maintenance and repositioning; support BT-BU/MKR of the country (cluster) in up to date price lists
• Develop the promotion basket for the region/countries
• Coordinate and support regional inventory sell-off programs (EOL, excess inventory)
• Manage product launch in the region (create launch plan, run launch and evaluate)
• Observe the market to ensure together with BT-BU/MKP that our regional product offer is compliant with legal requirements in the field.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

YOUR MISSION _________

The incumbent will be responsible for conceptualization, development and implementation of creative and effective 360 marketing plan that serves to deliver brand’s and launch objectives, and sales results while boosting brand equity.

PRODUCT STRATEGY AND MANAGEMENT

• To monitor, review and dissect results of launches and propose action plans if required.
• To follow up the market assortment and portfolio, propose with specificity adapting to each market’s dynamism.
• To track the marketing budget effectively while delivering marketing activity according to the strategy and objectives outlined to drive brand and product awareness
• To support potentials building for marketing initiatives
• To support forecasting of products as well as marketing collaterals such as testers and merchandising materials and working with supply team to ensure timely fulfilment of stocks to stores
• To follow the availability of products and marketing collaterals with field team to ensure timely delivery in-country, meeting the on-counter dates.
• To actively manage an internal touchpoint “InDior app”, to ensure an accurate data management.
• To lead the product event pack, integrating all the launch information for the field team.
• To download and highlight all the relevant changes in launchbook for category manager, to adjust the plan when there is a need.
• To support the Go To Market seminars and Retailer meetings, organizing and prepare the key assets (Booklet, Presentation) and teasing activities.
• To prepare the BC seminar marketing presentation and help in the global organization in collaboration with the training team

REPORTING

• To complete monthly marketing performance reports on key franchise.
• To track competitor pricing (of key franchises in key markets)
• To conduct quantitative and qualitative market research and stay up-to-date with competitor products and market trends

VM, TRADE & TRAINING SUPPORT

• To work with VM to ensure outstanding product display and merchandising for maximum impact
• To inspire and create confidence in make up products by working closely with Training and Retail and creating effective sales techniques and speech which effectively translates into conversion
• To support trade marketing team on events, animation, to ensure the right products are being offered and focused

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

1. Create simple lighting designs for external Design offices/Clients and Sales representative/Sales manager. Lighting designs may include:

• request analyses (availability of all necessary input parameters, if request is in accordance with norms, suggest alternative proposals in accordance with good lighting practise)   
• lighting calculations performed within in house or external lighting software,
• luminaire specifications and descriptions
• elaboration of alternative proposals
• technical application notes (technical reports),
• drawings with luminaire disposition and all necessary details and/or visualizations.

1. Provide simple lighting calculations according to the requirements:

• inputs parameters analyses
• perform lighting calculations and analyses with alternative proposals and/or competitor analyses.

1. Provide necessary support in creation of city lighting reconstruction studies:

• inputs parameters analyses (road geometry, existing lighting installation, road categorization),
• on-site data collection
• determination of typical street profiles in accordance with road geometry and lighting class
• perform lighting calculations and analyses with alternative proposals and/or competitor analyses.

Prepare street lighting categorization proposal, perform lighting calculations and analyses with alternative proposals in cooperation with direct Manager / responsible Sales rep/ Sales manager.

1. Consideration and application of the relevant lighting standards.

1. Develops, implements and/or delivers product training / presentations for Clients (e.g. Ulysse, training, ...).

1. Organize and perform on-site lighting trials and provides after-sales technical support in fine- tuning (e.g. decorative illumination).

• Develop and document detailed design specifications.
  • Collaborate with stakeholders to gather and analyze project requirements.
  • Translate functional and technical requirements into detailed design documents.
  • Ensure design documentation adheres to best practices, standards, and project objectives.
  • Regularly update and maintain design documentation to reflect changes throughout the project lifecycle.
• Create and maintain project development schedules.
  • Define and manage development timelines, milestones, and deliverables.
  • Coordinate with cross-functional teams to align schedules with project goals.
  • Monitor project progress and adjust schedules to address delays or evolving priorities.
• Lead end-to-end project development and testing efforts.
  • Develop and implement robust, scalable, and efficient software solutions.
  • Perform unit testing, integration testing, and system testing to ensure code quality and functionality.
  • Collaborate with teams to address issues and refine product performance.
  • Identify and resolve bugs or performance bottlenecks during the development process.
  • Ensure software meets compliance and security standards before deployment.
• Prepare and maintain comprehensive product release documentation.
• Provide technical support in the field as required.
  • Act as a technical resource to assist clients or teams in troubleshooting and resolving issues.
  • Diagnose and resolve software-related problems during deployment or operation.
  • Provide on-site or remote support to ensure the successful implementation of solutions.
  • Collect feedback from field experiences to inform future product improvements and updates.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Manage existing Salesforce user accounts and handle provisioning for new users, ensuring proper access controls and configurations.
• Liaise with Salesforce Account Executives (AEs) on contract, billing, and licensing issues, ensuring smooth communication and resolution.
• Understand user processes across different business functions and translate them into technical design flows.
• Prepare and propose Statements of Work (SOW) for external partners (approximately 20% of the role).
• Develop and implement custom Salesforce flows and processes for internal use (approximately 80% of the role)
• Provide daily troubleshooting of Salesforce issues, errors, and failures to ensure minimal disruption to business operations.
• Design and plan user interfaces for ServiceCloud, ensuring a seamless and intuitive user experience.
• Continuously improve and optimize Salesforce workflows, processes, and user interfaces to drive efficiency.
• Identify areas for continuous improvement within Salesforce processes and workflows to enhance user productivity and experience.

• 3-5 years of hands-on experience as a Salesforce Engineer or similar role, with a focus on ServiceCloud and Field Service.
• Expertise in Salesforce Field Service with a deep understanding of Work Orders, Service Appointments, FSL Flows, and Work Order Line Items.
• Strong proficiency in Salesforce Flow, APEX, and Lightning components (Aura).
• Experience in ServiceCloud contact center setup and ongoing maintenance.
• Proven ability to work closely with both technical teams and business stakeholders, translating user processes into effective technical solutions.
• Excellent troubleshooting and problem-solving skills.
• Experience working with Salesforce Account Executives (AEs) on contracts, billing, and licensing issues is a plus.

We are seeking a talented and experienced Structural Engineer to join our dynamic team in Singapore, Singapore. As a key member of our engineering department, you will play a crucial role in designing, analyzing, and overseeing the construction of various structural systems for commercial, residential, and industrial projects.

• Develop and review structural designs for buildings, bridges, and other infrastructure projects
• Perform complex structural analyses using advanced software tools to ensure the safety and integrity of structures
• Collaborate with architects, contractors, and other engineering disciplines to create innovative and efficient structural solutions
• Prepare detailed structural drawings, specifications, and calculations in compliance with local building codes and international standards
• Conduct site visits to monitor construction progress and ensure adherence to design specifications
• Analyze and resolve structural issues that arise during the construction phase
• Prepare and review technical reports, including structural calculations and design criteria
• Participate in client meetings and presentations to communicate design concepts and solutions
• Stay updated on the latest industry trends, technologies, and best practices in structural engineering

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

In Digital Resiliency Engineering (DRE), we combine software and systems engineering to build and operate large-scale and distributed systems designed and/or built by the Singapore Government.  We ensure Government services are reliable, meets expected performance and satisfy customer needs.

If you are someone with strong DevOps, Infrastructure engineering and/or SRE background, have experience operating mission critical production technology infrastructure at scale, and are looking for opportunities to work with a team of practitioners and leading industry experts, we welcome you to join us.

In this role, you will build central services for observability and automation of infrastructure services. You will be part of a rotation with other engineers in providing rapid response to major incidents impacting critical Government Services. You will provide technical leadership for the team and work closely with technical leads to operate highly available solutions. You will also provide guidance to other team member on managing availability and performance of mission critical services, building automation and monitoring solutions to prevent problem recurrence, and building automated responses for non-exceptional service conditions.

You will also manage execution of project priorities, deadlines and deliverables. You will also lead designs of major components, systems and features to improve availability, scalability, latency and efficiency of services design and built by the Government.  

Key Responsibilities:

• Build Service Level Indicators (SLI), Service Level Objective (SLO), Error Budgets, and Post-mortem Incident processes.
• As part of an on-call roster, ensure reliability and performance of critical Government Services. Provide operational support and engineering for large-scale and distributed systems to drive incidents resolution effectively.
• Gather and analyse metrics and logs from Operating Systems and/or applications for capacity planning, performance tuning and fault isolation.
• Build automation to manage services, infrastructure, and/or applications.
• Improve reliability and quality of services using proactive monitoring.
• Measure and optimize system performance, with continuous improvement and pushing SRE practice forward.
• Build SRE playbook for the Whole-of-Government to leverage as reference for SRE.
• Identify potential and emerging technologies relevant to innovation for the Government.
• Work in a cross-functional service team consisting of software engineers, infrastructure engineers, DevOps, and other specialists.

Qualifications:

• 5+ years of experience in technology operations as an Infrastructure Engineer or Site Reliability Engineer - with experience operating large-scale mission critical production systems.
• Expertise in building and operating automated monitoring and incident detection systems, creating runbooks and running incident management processes.
• Expertise in designing automation solutions using provisioning tools, continuous integration tools (CI/CD), and scripting languages.
• Experience leading highly complex technical projects with multiple dependencies and stakeholders
• Knowledgeable and experienced in working within an Agile development environment, focusing on dynamic and rapid quality delivery.
• Proficient in building and managing highly available and scalable IT infrastructure and/or application, with knowledge in Container and Virtualization technologies.
• Proficiency in Python, PowerShell, or Ruby.
• Proficiency with Infrastructure as Code (IaC) tools such as SaltStack, Puppet, Terraform, or Ansible.
• Able to work independently and deliver results within specified deadlines.
• Ability to prioritize work and strong problem-solving skills.
• Good to have communicate skills, both verbally and in writing to users, vendors and management.
• Ability to communicate complex interaction concepts clearly and persuasively across different audience and varies levels in GovTech.

Join us at Assurity Trusted Solutions and contribute to creating innovative solutions that secure and enhance digital infrastructure!

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

What you'll do: 

• Assist QP(S) in the daily supervision and coordination duties including civil (drainage, road) and structural works, site investigations, building works, etc, 
• Lead, monitor and supervise RTOs on Site
• Responsible for the consistency of quality assurance inspections and testing for works
• Attend site meetings and resolve technical issues with Contractor
• Keep quality records of all works, monitor & report on work progress
• Review and comment on contractor’s submissions
• To review and supervise safety, environmental and health matters

OVERVIEW 

As a Broadcast Engineer, you will be responsible for ensuring the seamless operation and optimal performance of all broadcast equipment and systems. Your role will involve maintaining high technical standards to guarantee the continuous and uninterrupted transmission of our originated channels. You will play a pivotal role in ensuring that all systems are fully operational, facilitating smooth broadcasting and minimal downtime. You will be the backbone of our broadcast operations, ensuring everything runs efficiently across CNBC Asia Pacific’s platforms. 

KEY RESPONSIBILITIES  

• Oversee the maintenance, troubleshooting, and operation of broadcast equipment and contribute to new installation projects. 

• Lead assigned engineering projects, managing the planning, design, and implementation phases. 

• Maintain and update system and infrastructure diagrams to ensure they reflect any changes to the facility or infrastructure. 

• Ensure continuous, uninterrupted operation of CNBC Asia Pacific’s originated channels. 

• Maintain and ensure the full operational functionality of production systems to support scheduled production activities. 

• Ensure post-production systems remain fully operational to meet post-production schedule. 

• Address and resolve technical issues promptly to minimize disruption to broadcast operations. 

• Perform routine and critical maintenance on on-air transmission equipment, studio equipment, Uninterruptible Power Supply (UPS), air conditioning and computers, ensuring timely and efficient service. 

• Perform front line maintenance for Mechanical & Electrical (M&E) systems, including air conditioning and UPS systems. 

• Liaise with external suppliers, manufacturers and third-party service providers as required to source fixes for any identified gaps. 

• Provide proactive, engaged technical support to the Engineering team and ensure all systems remain up-to-date and functional. 

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). We have been a Trusted Partner for over a decade, delivering a wide range of products and services, including infrastructure and operational services, authentication services, governance and assurance services, and managed processes. In an ever-evolving digital and cyber landscape, trust and collaboration are paramount. ATS collaborates closely with GovTech, government agencies, and commercial partners to enhance security postures and mitigate cyber risks.

We are seeking a highly motivated and talented individual to join our team as an Application Infrastructure System Engineer. This role will involve assisting the application infrastructure architect on developing, designing, deploying and maintaining the application and infrastructure to support MPA systems, including Messaging Streaming system and other mission critical systems running in both GCC (Government on Commercial Cloud) and on-premises.

The ideal officer should be able to identify optimal cloud solutions for MPA and maintain cloud infrastructures in accordance with best practices and Government agency security policies. You should have practical knowledge and experience of public cloud services and excellent troubleshooting skills. You will work with different IT professionals and teams to ensure the hybrid cloud infrastructure meet the needs of applications and customers.

The ideal officer will also have practical knowledge and experience of event-driven architecture and event-driven integrations with various applications and systems. You will work with different application teams to assist them on the design, develop and integrate event-driven applications. You must be passionate about technology, embrace changes and keen to explore new ways to automate existing processes. You must be a good communicator being comfortable to communicate effectively to all levels and types of employees as well as external partners/contractors.

A brief summary of your job responsibilities:

• Designing, implementing, and maintaining the hybrid cloud infrastructure, such as virtual machines, storage, load balancer, firewall and network virtual appliance components. Integrating cloud-based systems with on-premises systems and ensuring seamless data transfer between the two environments.
• Designing, implementing, and maintaining the Event-Driven messaging infrastructure. Providing technical guidance and governance on application integration and security compliance.
• Designing, implementing, and maintaining Kubernetes infrastructure with service mesh. Automate the maintenance and application deployment in Kubernetes cluster.
• Identify, analyse, and resolve infrastructure vulnerabilities on regular basis.
• Regularly review existing systems and make recommendations for improvements.
• Provide technical guidance and support for various common infrastructure services: Active Directory, DNS, WSUS, IAM, SiteMinder, MSSQL server, SFTP server, Proxy server, RDS, etc.
• Perform regular maintenance on server patching, software update, backup and restore, DR exercise, audit review and account management.
• Designing, implementing, and maintaining the systems comply to IM8 and CSA, security standards, and internal policies, taking appropriate measures to mitigate risks and ensure data protection.
• Automation of resources provisioning and deprovisioning with template and scripting languages.

To excel in this role, you will ideally have:

• Minimum of 5 years of professional experience with Microsoft Windows Server and/or RedHat Linux Server infrastructure.
• Minimum of 2 years of working experience in the field of cloud computing.
• Experience in designing, developing, and managing cloud-based infrastructure and applications
• Technical skill of Powershell, Python and bash scripting and automation
• Experience with IAM solution and modern authentication mechanism: OAuth2/OIDC and SAML
• Willing to embrace changes and new technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Practical experiences in managing system integrators / contractors / partners
• Azure, AWS, and GCP certifications are preferred.
• Microsoft or RHEL certified is a plus.
• Experience in Solace is a plus.
• Experience in supporting CII (Critical Information Infrastructure) systems is a plus.
• Familiar with IM8 is a plus.

Join us and explore a fulfilling career with Assurity Trusted Solutions, where innovation meets impact!

The remuneration package will be tailored to your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest and kindly note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

We are seeking a dynamic Software Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Working closely with Data Scientists and Product Managers to run experiments on new recommendation features.
• Deploying low latency databases and datastores to support operational requirements of the recommender models.
• Working with senior engineers to maintain our API Gateway.
• Deploying and maintaining ML models on our deployment framework that power recommendations on all pages of the application.
• Enabling and actively managing observability tools on all touch points within our systems.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

 Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

 While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

The SIEM Infrastructure Engineer reports to our SIEM Infrastructure Engineering Manager and handles production support and onboarding for our Elastic SIEM global customer instances. We are hiring customer-facing entry and mid-level individuals for this team who will be able to organize and drive multiple customer implementations and maintenance scenarios at once.  This is a position for a tech-savvy individual so we expect the majority of the work to be done remotely with customer interaction mainly being telephonic, email or video and occasional customer site visits.

• Our SIEM Infrastructure Engineers are security problem solvers!  They look at the SIEM Infrastructure and think “problem,” first, “tool set” second.  We are tasked today with utilizing the Elastic SIEM to enhance our customers’ security, but we see other products on the horizon.  We seek a security minded professional who is creative with their problem-solving skills, adaptable with their tool sets, but also proficient today in the Elastic SIEM product. 
• Ability to work in a team:  Our US SIEM Infrastructure Engineers do not work in a silo!  They are in front of our customers before and after the sales helping to determine needs, find solutions, and outline work to be done.  They are supported by a global team of Elastic Stack Architects, Admins and Developers who also execute and support the Elastic implementations we envision.  We seek individuals who are able to work in a global team and pass work from shift to shift as needs require. Lone wolves are not allowed!
• Ability to work independently:  This is a hybrid position that services customers across the globe.  Our staff works both remotely and in office for client meetings and presentations.
• We are doing great things!  We want enthusiastic Elastic SIEM professionals who can share our passion with customers.  Strong communication skills prior to contract execution will ensure our customers know exactly what to expect during the onboarding process.  Continuous relationship building throughout the implementation and maintenance phase will ensure our customers are receiving our best in class service for their cybersecurity needs!

• The nitty gritty:  1-2+ years hands on experience in engineering and supporting a large scale Elastic Stack environment; strong event logging solutions for large corporations is preferred; experienced with multiple security platform administration or engineering within large-scale or global enterprises combined; understanding of Network Firewalls, Load-balancers, and complex network designs; good understanding of Unix/Linux and Windows operating systems, good command on Python, Perl, SQL, Regex and Shell scripting is preferred.
• Specific work history should include knowledge in Terraform, Kubernetes, AWS, and Elasticsearch
• Clear understanding of Elastic's data onboarding process and CIM mapping.
• Ability to define and clearly express work required to customers.
• Ensure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Health benefits, lunches, gym reimbursement, and fun events for our Singapore staff!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

• Design, develop, and maintain scalable backend systems for mobile games.
• Lead technical design, implementation, debugging and optimization of game features.
• Collaborate with game designers and frontend software engineers for game feature implementation.
• Identify potential technical risks and provide technical advice for mitigation.
• Ensure the security and integrity of backend systems and user data.
• Write clean, maintainable, performant and well-documented code.
• Troubleshoot and resolve backend-related issues in a timely manner.
• Collaborate with other senior engineers to establish coding standards, best practices and development processes.
• Create and maintain technical documentation for code, systems, tools, processes.

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field.
• 5+ years of experience building backend systems or game services.
• Experience on cloud computing platforms like AWS, GCP or Azure.
• Experience with designing, developing scalable, production-ready architecture for large systems from scratch.
• Experience building high-quality software in languages like Go, Java, Python, Javascript
• Experience with building RESTful APIs.
• Solid understanding of game architecture, design patterns, and software engineering principles.
• Solid understanding of DevOps practices, continuous integration, and deployment pipelines.
• Excellent problem-solving and debugging skills.
• Strong communication and interpersonal skills.
• Passion for gaming and a drive to create engaging experiences for players.

Preferred Qualifications

• Prior experience with building backend systems for mobile games.
• Prior experience in game development.
• Leadership experience and the ability to mentor junior engineers.

• Well-being and Personal Growth
• Impactful Work in a Growing Industry
• Supportive Learning Environment

We are seeking a dynamic Data Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Ingesting first and third-party data sources into our databases.
• Curating and maintaining high-quality data assets so our data scientists can make informed decisions and create better products.
• Collaborating with cross-functional teams to deliver high-quality data assets.
• Deploying and maintaining ML models on our deployment framework.
• Architecting, defining, and building data pipelines to enable faster, better, data-informed decision-making.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies, and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior DevOps Engineer to join our innovative team!

Responsibilities:

• Instituting and promoting continuous integration/delivery practices within the development team
• Working with hosting and/or cloud providers to set up application environments and enable smooth and efficient application deployments
• Developing scripts and making use of continuous integration tools to automate build, software release, and application deployment
• Provisioning and managing servers, virtual machines, application containers, software licenses and other related resources for the development team
• Conduct system level security scans, harden system and application platform
• Manage the operations of cloud infrastructure and application services in production environment.
• Ensuring infrastructure and services meet compliance standards (e.g., CIS Benchmarks, NIST frameworks) while driving automation, standardization, and best practices.
• Documenting implementation and maintaining technical documentation to ensure clarity and consistency for future reference

• Passion for automation, standardisation, compliance and best practices
• Familiarity with Python, ELK, Docker, NGINX, Grafana, and Kubernetes.
• Experience with configuration management tools (Terraform, Ansible, etc).
• Experience with common AWS resources (Load balancers, CloudFront, EKS, ECS, Security Hub, etc).
• Experience with relevant CI tools/technologies, such as TeamCity, Github, Gitlab
• Experience with system administration and scripting on Unix, Linux and Windows environments
• Comfortable with Agile methodologies and working closely with Agile development teams
• Experience with implementing cost-optimization strategies through cloud-native best practices will be an added advantage.
• Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
• Minimum of 3 years’ experience in similar role
• Relevant industry certifications (e.g. Red Hat Certified Engineer, CKA) will be an added advantage
• Ideally someone who has managed production system and with best practice and compliance in mind. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Singapore

You will:  

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes