Company overview:

Meyzer Group, a leading fintech innovator, dedicated to innovation and excellence. As we expand our horizons, we are currently seeking a results-driven Business Development Director to contribute to our growth. This position offers a unique opportunity to lead strategic initiatives, foster client relationships, and play a pivotal role in shaping the future success of Weyzer Group. If you are a dynamic professional with a proven track record in business development, we invite you to join our team and be a driving force in our journey of advancement and achievement.

Job Description:

· Generate and evaluate leads, as well as cultivate client referrals.

· Manage existing clients with strong sales support.

· Develop compelling sales presentations and proposals.

· Monitor competitors, market conditions, and product developments.

· Create and execute sales action plans, including direct marketing activities.

· Maintain accurate sales activity records and reports.

· Ensure compliance with contract specifications through follow-up on all sales activities.

· Monitor and report on sales activities for management.

· Uphold confidentiality to protect the organization's value.

· Identify and nurture a pipeline of potential clients, focusing on corporations for inbound and outbound business solutions.

· Understand client needs and promote corporate services and solutions.

· Collaborate with senior management to devise and execute a business development strategy.

· Stay informed about market trends, build an industry network, and attend relevant events.

· Provide feedback to senior management to enhance the firm's competitive edge.

· Achieve specified sales targets.

· Undertake any other duties assigned by the management.

Requirements:

• At least 5-8 years of sales experience
• Strong business acumen with the ability to convert network into business
• Strong presentation and communication skills

Supervisor, Security

You will assist the Residence Manager in overseeing the daily security operations in our Serviced Residence. You will also monitor the performance of the Security Team to enhance the security and surveillance of the building, ensuring that it adheres to the necessary regulations. You will report directly to the Residence Manager.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Account for the security, safety and fire safety of the premise and all personnel and assets within
• Implement and administer security, safety, loss control, key control, fire safety procedures
• Evaluate and make recommendations to enhance security and fire safety procedures in the various departments
• Investigate and prepare incident reports on any occurrence or event associated with fire, damage, threats and disruption
• Gather information concerning the security and safety of the Service Residence
• Make recommendations with regards to security, safety, fire safety equipment and CCTV and the installation of such equipment
• Collaborate with the Human Resource Team to educate all employees on security and fire safety procedures
• To take on additional specific engineering duties such as:
• - Perform routine daily inspection for some M&E equipment.
• - Perform preventive maintenance works.
• - Perform checkout and arrival room inspection
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant security related experience, with at least 1 year in a supervisory capacity
• Attained at least a WSQ Advanced Certificate in Security Supervision or an equivalent qualification
• Completed the Fire Safety Management course by Fire Safety Managers’ Association (FSMAS)
• Possess a valid individual Security License issued by the Police Licensing and Regulatory Department (PLRD)
• Knowledge in keycard system, Vingcard or Safflock and handling fire protection system
• Fluent in verbal and written English
• Supervisory skills
• Passion for coaching and guiding
• Willingness to perform shifts

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Project Management Officer to join their team

The Job

• Drive the preparation of the project scoping and initiative document. Collate information and present on the business case; obtain the necessary approvals to proceed with the project.
• Work with the project delivery team, delivery partners and stakeholders across business and technology lines and functions from Front, Middle and Back Office departments / teams.
• Delivery of the project scope towards the objectives set by the Project Sponsor and Project Steering Committee in accordance implementation timelines and within the approved project budget.
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
• Engage cross-functional delivery teams and stakeholders across business and supporting units throughout the various stages of projects, including but not limited to: a. Facilitation of requirements gathering workshops, b. Design specification, c. Defining target operating models, d. Identifying and facilitating user training, e. Coordinating user acceptance testing, f. Conducting dress rehearsals, g. Managing parallel runs, h. Managing live-production rollouts i. Following up on post-go-live stabilization.
• Manage project implementation risk and facilitate the removal of project blockers. Where necessary, mediate and facilitate the resolution of conflicts.
• Produce and maintain key project documentation throughout the project lifecycle such as project implementation plans, status reports, risk and issue logs etc).
• Produce accurate, detailed and timely reports / presentations on project milestones and status updates, items for management decision or escalation. Present such reports to the Project Steering Committees and Senior Management.
• Coordinate various platform level activities

The Talent

• Possess at least 3-5 years of experience in managing large-scale regional projects, preferably in a large global bank or financial institution. Held roles which were accountable for all end-to-end matters of the project.
• Familiar in managing internal application users and working with technology partners, engaging senior stakeholders and external service providers.
• Certification in project management and/or Agile (Product Owner or Scrum Master) methodologies would be advantageous.
• Confident in presenting to senior management and a mass audience, with good articulation and strong influencing and negotiation capabilities.
• Excellent interpersonal and verbal / writing skills.
• Self-starter, with tenacity to succeed and able to drive a cross-functional project delivery team and work with people from all cultures and organizational levels.
• Mandatory proficiency with all standard office applications such as MS Office (Word, PowerPoint, Excel).

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Project Management Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Job Qualification

The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

We are seeking a highly skilled and motivated IT Specialist to support the Singapore office Information Technology needs. As a pivotal member of our management team, he/she will be responsible for planning, coordinating, and executing all IT-related activities across our group of companies. The successful candidate will play a crucial role in ensuring that our IT infrastructure, systems, and processes align with our business objectives and facilitate our growth and success.

Roles & Responsibilities

• Ooverall responsibility for the technology, strategy development, solution/service delivery, security, infrastructure and governance of the organisation. The incumbent will provide end-to-end project support including requirement definition, solutions analysis, testing and deliverables preparation.
• He/she must be proficient in managing IT project implementation, from developing project plans, keeping track on the projects progress to meet agreed schedules and delivering the project deliverables as planned.
• The incumbent will also have to work closely with various IT teams and business units within the Group, and vendors to ensure alignment of initiatives.
• Monitor the project progress and resolving occurred problems.

Experience & Qualifications

Degree holder in Information Technology or related disciplines.

At least 3-5 years of working IT experience, preferably in financial services industries, or start-up environment

Understanding of strategy planning, digital transformation, FinTech, RegTech, and other technologies etc.

Perform comprehensive assessments on systems including Cybersecurity, Cloud, Operating systems, Infrastructure, Network etc.

Knowledge in network products, e.g. firewall, router, switch, VMware / Virtualization technology

Those with good knowledge of MAS technology regulations and requirements are prioritized

Hands-on experiences on Windows server (AD, GPO, Powershell), VMWare , Linux

Holder of CCNA/CCNP, professional certifications such as PMP, Scrum Master will be advantageous

Self-motivated and able to work under pressure to meet project deadlines

Proficient in written and spoken English and Chinese (Cantonese and/or Mandarin)

Join our team at JMC SG and take your career to new heights. We offer a competitive compensation package, a collaborative work environment, and ample opportunities for professional growth. Apply by submitting your application to [email protected] and be part of our success story.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Why join us?

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management,
• Extensive Medical benefits
• Birthday gift voucher ($100)

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Our client is a reputable international bank with a significant presence in Asia, currently seeking an Investment Adviser, Wealth Management to support their business expansion.

about the job:

• Conduct in-depth financial analysis and market research to identify investment opportunities and risks.
• Formulate comprehensive investment strategies based on clients' financial objectives and market conditions.
• Construct and manage investment portfolios, ensuring alignment with clients' investment objectives and risk profiles.
• Monitor portfolio performance, conduct periodic reviews and make adjustments as needed to optimize returns and manage risk.
• Stay abreast of market trends, economic indicators, and geopolitical developments to inform investment decisions.

skills and experience required:

• Bachelor's Degree in Finance, Banking, Business Studies, or a related field, or equivalent professional certification (e.g. CFA).
• At least 5 years experience as an Investment Advisor with a focus on HNW/UHNW clients.
• Strong knowledge of global financial markets, investment products, and portfolio management.
• Ability to work collaboratively in a team-oriented environment.

*We regret to inform you that only shortlisted applicants will be notified.*

To apply online, please use the 'apply' function. Alternatively, you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management.
• The individual is supported by platform teams for remediation actions.
• The position is pivotal for driving the process with various cross-functional (transverse) IT teams.
• Person will be responsible for following (but not limited to) responsibilities in day-to-day work
• Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.
• Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.
• Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run
• Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool
• Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context
• Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.
• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases
• Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities.
• Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting
• Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress
• Escalate- discuss and consult- as required to next levels and Management in timely manner
• Provide subject matter expertise for the Vulnerability Management service
• Lead the Penetration testing remediation planning with cross functional teams
• Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams
• Participate in meetings with various stake holders as per the schedules
• Liaise with different teams in different geographical zones
• Propose, plan and execute Service improvements initiatives
• Adhere to different policies set out by the organization
• Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary
• Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities
• Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Job Qualification

• 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science
• Professional Certifications (highly preferred)
• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification
• Working & hands-on experience in managing Vulnerability Management process
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers
• Ability to assess vulnerabilities and prioritize remediation planning
• Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode
• Ability to apply Risk based approach while working on assigned responsibilities
• Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment
• Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same
• Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending
• Experience in working with any BI tools like Power BI etc. to prepare the dashboard
• Knowledge of different domains of Information Security
• Working experience in financial organization is highly preferred
• Excellent in analytical, communication and documentation skills
• Ability to organize work and be able to priories work as per the Operation’s needs
• Must have strong understanding of ITIL processes and comfortable working in process-oriented environment
• Ability to work independently and as well as a part of team and is able to work under minimal supervision
• Should have time management skills and able to manage work in fast moving environment
• Excellent written and oral English language skills. Knowledge of French language is preferred.

Skills Matrix

Technical skills

• Experience of running Vulnerability Management Service - Must
• Hands-on knowledge of Tenable Security Center or any other vulnerability management tool - Must
• Conducting Vulnerability Assessments - Must
• Reporting and Documentation skills - Must
• Fundamental understanding of Operating Systems fundamentals- Windows, Linux - Good to have
• PowerShell, bash based scripting knowledge - Good to have
• Threat Assessments - Good to have

General skills

• Ability to prioritize effectively - Critical
• Ability to work autonomously - Critical
• Ability to work successfully in a team - Critical
• Adaptability to changing environments - Critical
• Inter-personal skills - Critical

Language skills

English - Critical

French - Good to have

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Post invoices accurately into the accounting system with required supporting documents
• Review invoice postings to ensure accurate coding of accounts and invoice description in accordance with accounting standards
• Prepare payment proposal with supporting documents for approval
• Reconcile accounts payable ledgers and resolve account variances
• Manage and monitor the AP Aging for long overdue accounts
• Maintain the vendor master and AP related codes in the accounting system
• Manage invoice processing and AP-related queries from the General Ledger team and internal customers

Requirements:

• Degree in Accountancy or equivalent qualification
• Minimum 3 years of relevant working experience
• Good communication and interpersonal skills
• Proficient in SAP and Microsoft Office

Responsibilites

• Negotiate lease renewals with tenants
• Prepare and finalise lease agreements and other leasing related documentation
• Work with appointed agents to source for suitable tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Business or any other relevant disciplines
• Minimum 3 years of experience in managing lease administration and renewals

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Setting up a kitchen workstation with equipment and ingredients
• Handle daily kitchen operations (i.e. Cooking, Frying, Grilling) using various utensils
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Maintain cleanliness of the kitchen and adhere to hygiene standards
• Proper storage for food in proper manner or temperature

Qualifications

• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Relevant work experience as Cook
• Strong organizational skills
• Excellent leadership skills
• Good communication skills and Service Oriented

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus