We are seeking a highly skilled and experienced Lead Product Designer to join our Digital Media Products Team. As the Lead Product Designer, you will play a crucial role in shaping and enhancing the user experience of our digital media

The Digital Media Products team is a highly collaborative unit, working on a variety of products and collaborating with cross-functional teams to create compelling and user-centric designs.

What you’ll do:

• Lead and manage a team of product designers, providing guidance and support in their design work.
• Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to align design goals with business objectives.
• Define and enforce design processes and best practices, ensuring consistency and efficiency in design workflows.
• Conduct user research and gather insights to inform design strategies and decision-making.
• Oversee the creation of wireframes, prototypes, and visual designs, ensuring they meet user needs and business requirements. Occasionally,step in to execution if needed.
• Advocate for user-centered design principles and promote a user-centric mindset within the organisation.
• Monitor and analyse user feedback and data to continuously improve the user experience.
• Stay up-to-date with industry trends and emerging technologies, incorporating them into design strategies when appropriate.
• Collaborate with senior leadership to establish and drive the overall design vision and strategy for the organisation.

What you’ll need:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field: You should have a strong educational background in design or a related field.
• Minimum of 6-8 years of experience as a Product Designer: You should have a minimum of 6 years of experience as a Product Designer, with a focus on digital products.
• And at least 1-2 years of leading a team of UX/Product designers.
• Proven track record of designing and launching successful products: You should have a proven track record of designing and launching successful products, preferably in the media or technology industry. Your portfolio should showcase your design process, problem-solving skills, and attention to detail. Experience in the media industry is a plus.
• Proficiency in UX design tools and methodologies: You should have proficiency in industry-standard UX design tools such as Figma, LottiesFiles or Adobe Creative Suite.
• Familiarity with user research methods, information architecture, and interaction design is also required.
• Strong leadership and communication skills: You should have strong leadership skills and the ability to effectively communicate design concepts and decisions to stakeholders. You should be able to inspire and motivate the design team to achieve outstanding results.
• Strategic mindset and business acumen: You should have a strategic mindset and a strong understanding of business goals and objectives.
• You should be able to align design initiatives with overall business strategies and contribute to the company's growth and success.

Please send your Cv to [email protected]

Job Summary

Do you take ownership, embrace challenges, and love problem-solving?

Are you passionate, curious and adaptable?

Cartrack is one of the largest vehicle telematics companies globally with over 1,750,000 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Appreciate your perusal on our company background prior to the interview. https://www.cartrack.sg/

Responsibilities

● Handle customers’ enquiries via inbound calls and email correspondences

● Escalates enquiries or issues to relevant departments and ensure proper follow-up

● Ensure quality customer service and maintaining good phone etiquette

● Provide customer support activities

● Manage and process sales agreement

● Schedule of all IoT device installation

● Assist with any administrative duties and perform any ad-hoc duties, as and when required

Requirements

● Tertiary education with outstanding academic performance

● Experience in scheduling is a plus

● Proficient in English and Mandarin (to liaise with Mandarin speaking associates)

● Familiar with Microsoft Office applications

● Excellent communication and interpersonal skills

● Hands-on and a positive attitude

● Team player, with a high level of energy and able to work independently

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

Duties & Responsibilities

· Provide frontline customer service

· Attend to walk-in patients & phone queries from patients

· Schedule appointments and patient registration

· Handle billing & insurance applications and claims

· Provide financial counselling to patients

· Book referral appointments

· Arrange hospital admission, laboratory & imaging services

· Maintain inventory levels

· General administrative duties in the clinic

· Perform simple wound dressing changes for patients

ANY TASK AS ASSIGNED BY DOCTOR

Requirements:

· Enrolled or Registered Nurse

· Fluent in English.

· Ability to converse in Mandarin is an added advantage.

· With training, applicants must be able to give accurate financial counselling to patients, manage insurance applications and claims for patients’ procedures and consultations.

Working hours:

Monday to Friday 8.30am-5.30pm

Saturday 8.30am-12.30pm

Please contact ALICE at 91765001 or email at [email protected]

Pico a leading events and exhibitions management company dedicated to creating unforgettable experiences for our clients and attendees. We specialize in organizing a wide range of events, from trade shows and conferences to corporate events and product launches. Our team is passionate about delivering exceptional results and exceeding client expectations.

Job Description:

We are seeking a dynamic and motivated Assistant Sales Manager to join our team. The ideal candidate will have a strong background in sales, excellent communication skills, and a proven track record of achieving sales targets. The Assistant Sales Manager will play a crucial role in driving revenue growth and expanding our client base within the events and exhibitions industry.

ROLES & RESPONSIBILITIES:

• Identifying and pursuing new business opportunities aligned to Pico’s broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal.
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Grow the business both locally and regionally through a strategic account management approach and look to continuously improve the planning and execution of activities planned by our clients.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.
• Forge relationships with new clients and strengthen those with existing clients through the implementation of communication plans, thus creating strong visibility to the strategic support that is provided.

REQUIREMENTS:

• Min Diploma with at least 3 years of relevant working experience.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

Responsibilities:

• Develop and implement product management activities including planning, brand building activities and product development plans
• Work with advertising , media, creative agencies to develop impactful marketing materials and campaigns
• Work closely with Sales for below-the-line planning and execution
• Analyse of both internal and external sales and ROI
• Involve in inventory forecasting and ordering
• Responsible for monitoring and collating of competitive activites, analysis and interpretation of market information

Requirements:

• Degree in Marketing, Business or related field preferred
• Minimum 2 years of experience in product management or trade marketing in FMCG
• Entry level candidates without working experience may also apply
• Highly self-motivated, analytic and strategic personnel
• Dynamic team player with creative flair and leadership qualities
• Good initiator with strong multi-task and time management skills
• Possess effective communication and good interpersonal skills

Roles & Responsibilities

Reporting to the Branch Manager, the Senior Operations Executive will embark on an exciting journey to be part of the Operations team. This role will provide learning opportunities for an individual in management of a food atrium, from the exterior facade to the internal hygiene and inventory control. Your primary role includes (but not limited to):

• Assists the Branch Manager to ensure smooth operations of the atrium through daily operational duties
• Uphold and enforce Company’s Rules & Regulations, as well as to ensure compliance to government regulations
• Provide assistance on requests/queries from tenants, Customers & Cleaners
• Conduct routine outlet Hygiene Checks and Inventory Checks
• Conduct routine cash audit check to ensure compliance to Cash Control Policy
• Assist in virtual food delivery orders from various tenants for delivery collection
• Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff
• Point-of-contact for external contractors or suppliers
• Propose and implement innovative work-related processes
• Any other duties as assigned by your Superior

The Ideal Candidate

• Well-groomed with an outgoing and friendly attitude, be able to work well under pressure in a fast paced environment, and be a great team player who thrives in working with a team and with customers.
• Certificate in F&B or any related discipline
• Proficient in Microsoft Office
• Handle cash count or audit
• Comfortable with cross-deployment of outlets
• Able to work on rotating shifts, weekends and Public Holidays

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253

Responsibility

• Administrative Support:

1. Answer and direct phone calls, emails, and other inquiries.
2. Manage and maintain filing systems, both electronic and paper.

• Prepare and edit documents, reports, and presentations.

1. Checking mailbox and distribution of mails.

• Office Maintenance and Management:

1. Maintain pantry and office supplies, and reorder/stock when necessary.
2. Coordinate and make travel arrangements- Booking of flight ticket and accommodations
3. Oversee and manage office budgets
4. Liaise with building management on carpark and all other office related matters

• Data Entry and Record Keeping:

1. Enter and update data in databases or other record-keeping systems.
2. Ensure accuracy and completeness of records.

• Event Coordination:

1. Assist in planning and organizing office events or meetings.
2. Assist in foods, beverages and equipment ordering when necessary.

• HR Support:

1. Assist in the WP/EP application and renewal when needed.
2. Maintain employee records and assist with onboarding processes.

• Problem Solving:

1. Address and resolve administrative issues or concerns.
2. Anticipate and proactively address potential challenges.

• All other Ad-hoc duties assigned

Requirements

• High school diploma or equivalent; some positions may require a degree or relevant certification.
• Proven experience in an administrative role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Proficiency in office software and equipment.
• Technology Skills: Proficient use of office software (e.g., Microsoft Office Suite).

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Provide support to Supervisor/Senior Executive in Gym Tonic and Frailty Management Programme (FMP).

Gym Tonic:

• Implement Gym Tonic therapy programmes.
• Conduct group fitness/wellness programmes for Active Ageing Centres (AACs) if required.
• Monitor and record clients' vital signs for therapy
• Undertake administrative duties such as upkeep of clients' files, attendance-taking and tracking for follow-up where needed, administer billing and fees collection. :
• Upkeep of Gym Tonic therapy equipment and inventory records. This includes daily checks, coordinate matters relating to repair and maintenance.

FMP:

• Manage designated FMP sites and programmes as assigned
• Manage individual clients pre and post assessment plan.
• Plan and maintain records of services provided at the centre. Update statistics when necessary.
• Manage communication and/or feedback with clients family as required.
• Recruit and train senior volunteers to enhance operational efficiency.

Ad-hoc/Others:

• Participate in all Gym Tonic/FMP meetings. Provide statistical updates where needed.
• Carry out additional tasks and duties as assigned, which may include volunteer recruitment, and contributing to project teams as needed.

• Related experience in working with seniors or in the social service sector
• Preferably with Sports Science and/or Gym Tonic background
• Prior experience in stakeholder management, working with community partners is a plus

Requirements

• Proficient in Microsoft Office and database tools
• Enjoy working with seniors and volunteers
• Good administrative and problem-solving skills
• Good interpersonal and collaborative skills
• Strong communications skills, preferably bilingual with dialects
• A team player, yet able to work independently

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

The Product Executive has overall responsibility to support the team in achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position where this will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Responsible for promotion and sales of the company's suite of products
• Implementation of sales enablement programs for Tech Data and partners
• Conceptualizing of marketing programs, developing of channel and demand generation to support product group objectives
• Product and Inventory Management of appointed product lines
• Work closely with different stakeholders in the company
• Liaise with and develop relationship with principals, strategic accounts
• Engagement and cultivation of strong rapport with partners and vendors
• Maintenance and development of operational level vendor relationships
• Ensuring highest and continuously improving levels of vendor and partner satisfaction
• Execution of joint initiatives with our vendor and business partners
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes
• Channel distribution development and training
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives
• Support the manager in business forecasting and business planning for product groups with vendors
• Provision of various reports for the purposes of commercial decision making

Requirements:

• Diploma/Degree in IT/Business/Marketing/Sales or equivalent
• Minimum 3 years of working experience in a similar function in the IT industry
• Customer-driven and result-oriented
• Meticulous, self-motivated and able to work under pressure
• A team player with entrepreneur mindset, excellent communication, analytical, negotiation and interpersonal skills

Job Summary:

• Industry: Property Management
• Working location: Multiple sites (commercial and industrial buildings)
• Working hours: Mondays to Fridays 8.30am to 5.30pm + Alternate Saturday: 8.30am to 12.30pm
• Employment type: 2-year contract (renewable)

Job Responsibilities:

• Assist Building Manager in the daily operations.
• Supervise, plan and organise a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyse reported breakdowns & faults to determine their cause forthe prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality andreliability
• Ensure contractors carry out works in accordance with contract requirements, includingevaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.

Job Requirement

• Diploma holder with minimum 3 years in M&E and security system experience.
• Willing to work alternate Saturdays

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Purpose:

The Product Executive has overall responsibility to support the Product Manager for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Implementation of sales enablement programs for Tech Data and partners.
• Implementation of marketing programs to support product group objectives.
• Execution of joint initiatives with our vendor and business partners.
• Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Supporting Product Manager in business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.

Knowledge, Skills and Experience:

• Minimum 1-3 years experiences within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications will be an advantages
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Influence business outcomes without having direct control

Overview:

As the PMO Analyst in MSO’s Project Management Office (PMO) you will help support transformation in our delivery and operations.

Role and Responsibilities:

1. Collate and support review on annual work plans.

2. Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.

3. Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation.

4. Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.

5. Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.

6. Support continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.

7. Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

1. At least 3-5 years of relevant PMO experience

2. Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage)

3. Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.

4. Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

5. Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.

6. Ability to think strategically and report effectively.

7. Active listening skills with good written and verbal communication skills

We are looking for talented individuals to join our team and develop as next generation leaders. If you are keen to learn and develop your career with us, apply now!

Job Description

• You will be paired with an experienced staff member to observe and learn.
• You will learn about the company's Policies, Processess and Protocols.
• You will be required to complete assigned tasks and assist in day-to-day operations.
• Participate in meetings and other learning opportunities.
• Preparing reports, documents and updating records.
• Learn to handle conflict resolution

What we are looking for

• Leadership, problem solving and interpersonal skills
• Energy, enthusiasm and willingness to learn
• Time Management, honesty and reliability
• Willing to take on new challenges
• A team player with a positive attitude

Requirements

Degree or Diploma in any Discipline

Recent Graduate

Working Hours

Mon – Fri : 0830 to 1730

Saturday : 0830 to 1230

ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.

Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest.

ViewQwest is currently seeking a talented Product Manager to join our team and support our growing business. The successful candidate will be responsible for the following duties:

Responsibilities

• Champions the end-to-end design and management of Products and Services, including SecureNet, Freedom DND, OV, and Fibernet, encompassing:

1. Availment, Provisioning Process, and Activation
2. Use, Modification, and Troubleshooting
3. Termination

• Determines cost viability, considering all internal and external costs, to ensure profitability and protection of product margin.
• Leads product service quality and is responsible for problem management (L2), analyzing all incident bugs, errors, etc., to develop long-term/permanent fixes for the product.
• Leads product roadmap development for new features, enhancements, and new products for the category.
• Manages vendor relationships.

Requirements

• Candidates must possess at least a Bachelor's Degree/Postgraduate Diploma/Professional Degree in Business, Computer Science, or Engineering.
• A minimum of 5 years of experience in product management, preferably within the IT/Telco industry.
• Demonstrates understanding of basic to advanced principles of P&L, Product Management, Marketing, Brand Management, and Project Management.

Skills

• Product and marketing principles.
• Leadership and management skills.
• Stakeholder management and cross-functional effectiveness.
• Problem-solving and decision-making skills.
• Financial management skills (profitability and cost management).
• Customer-centricity.

Interested candidates are invited to apply online with a comprehensive resume.

We will keep non-shortlisted resumes on file for consideration for future opportunities.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

Good storytelling starts with great listening. That means each role and every project has our audience in mind. We are seeking an experienced Product Manager to help drive product strategy, roadmap, and continuous improvement for our Customer & Content Value Team.

ABOUT THIS ROLE

• As Product Manager, you will focus on one or more of our flagship media publications.
• You will move fast to refine clear scope and product requirements, question assumptions, identify
  issues where appropriate, and proactively identify and raise product risks.
• You will work to define and build critical experiences that will help us match customers with content they love.
• You will be a key player at the intersection of business and technology, supporting the growth through the successful creation and operation of our end consumer-facing
  features.
• You will interact with external partners and internal users, as well as interface with groups across the company.
• You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement, and monetization of our products.
  

ABOUT YOU

• You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, the ability to execute cross-functional projects, and a relentless focus on the customer.
• You’re an accountable, hands-on problem-solver with a positive attitude, letting nothing stand in the way.
• You leverage data to data to make decisions and actively engage cross-functionally with engineering teams and stakeholders to solve the problem for the customer.
• If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will...

• Define and execute the roadmap with clearly articulated and well-measured goals
• Identify, define, and execute projects that elevate the usability, novelty, and comprehensiveness of discovery pathways
• Drive understanding of how and where discovery initiatives can bolster content discovery and engagement.
• Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create meaningful discovery experiences and delightful to consumers
• Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives.
• Plan and prioritize the backlog for development teams to ensure maximum value in deliverables.
• Interpret insights and business needs and transform them into detailed product requirements documents and user stories for engineering teams to execute.

BASIC QUALIFICATIONS

• Bachelor's degree in a technical, analytical, or related field
• 7+ years of total experience preferably in consumer product management in complex organizations.
• Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions.
• Strong execution skills to create high-standard product specifications, and product success metrics and drive product delivery through multiple teams
• Experience in data-driven hypothesis testing and experimentation
• Experience working with design teams to improve the user experience for customer-facing products/features.
• Strong team player and earns the trust of engineers and designers as an authority on customer needs.

ADDITIONAL QUALIFICATIONS

• Background in a technical role is a plus

Please send your updated CV to [email protected]

JOB DESCRIPTION

As the Senior Manager, Project Management, you will support the delivery of large Data Centre Projects from their inception to completion, or, depending on your experience, lead our small to medium scale projects. Initially, your team will work closely with “Technical Solutions” to manage the development of the Design, and, with “Procurement” for the LLE & Tendering of Contracts. You will then support the SPM or lead your team in overseeing the construction and commissioning of the project. Working closely with the Authorities, Consultants, Contractors and Suppliers and seamlessly working with both internal and external stakeholders to ensure that the project is completed Safely, to the right Quality, On Time and within Budget. Once the project is commissioned, you will support the SPM or lead the handover of the project to our Operations Teams and end users/tenants.

Note that you will be based in Singapore but may be required to travel overseas for work if you are tasked to assist on overseas projects.

Job Responsibilities:

• Lead (or assist) in the delivery of the projects and be responsible for project performance
• Lead (or assist) in the execution of the technical qualification and planning of pre-deals as the Head of Department shall direct. Lead and manage Deputy Project Managers and Engineers to generate project cost and planning structure for prospective deal engagements
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the approved procurement process
• Lead (or assist) in the execution of approved project plans and manage Project Managers, Engineers, Site Supervisors and appointed consultants, contractors, suppliers and vendors to ensure general supervision of the project work and the management of site implementation and all project related matters
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all project related matters including but not limited to below:
  Site project management and track progress of project implementation against the approved schedule
  Cost reports including forecast cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
  Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
  Statutory Authorities matters
• Lead (or Assist) in managing the inspection of the Project Works at site together with the site team and report to the Senior Project Manager or Head of Project Management promptly on any non-compliance and status updates
• Work closely with the Safety Managers to ensure all construction safety requirements are met and strictly adhere to
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from site and execute the Project Handover timely to Client, Asset Owner and Operation team respectively
• Manage and execute other duties and responsibilities from time to time that are assigned by the Head of Project Management or Senior Project Manager

JOB REQUIREMENTS

• Degree in Project Management, Mechanical, Electrical, Civil Engineering or equivalent
• Minimum 5 years of relevant experience in the Project Management of mission critical facilities
• Experience in managing Data Centre Greenfield Construction is ideal but experience in the construction of pharma/ microelectronics projects also highly desirable
• Strong leadership and communication skills
• Clear understanding of commercial & financial processes (Invoicing, approvals etc)
• Highly proficient in Microsoft Office (Word, Excel, Power Point)
• Very good Administration skills
• Be thorough and pay attention to detail
• Able to work well with others and have good customer service skills
• Able to use your initiative, flexible and open to change
• Strong time management & work well under pressure

Lead/Drive Capex reduction/optimization projects by working with sites and central function teams

• Setup Monthly Capex Reduction forum / Grassroot forum to track progress and seek for more savings opportunities
• Ensure all savings being documented in Ticket system
• Create and maintain Overall AT capex Saving Tableau dashboard
• Identify, advocate & share Best known Methods / practices across the network
• Help establish, define & communicate targets for sites & network teams
• Drive transition from MICAP to CALM and establish/improve the business processes towards capital reduction efforts
• Update status documentation (Weekly report, Newsletter)
• Compute Capex spend profile
• Collaborate with multifunctional site & central teams of Procurement, engineering, manufacturing, Planning, Finance, Facilities, Automation, Logistics & others, to identify & track capital reduction efforts
• Document, Track & communicate Improvement Initiatives on a regular cadence
• Report out Capital Savings performance to plan on a weekly basis, through dashboard (such as Tableau) and Playbook Updates
• Chair monthly forum with all stakeholders (including Leadership) to communicate on the program status
• Escalate, in a timely and an appropriate manner, any issues or roadblocks to supervisor and other leaders
• Provide clear direction to sites on timelines and details to capture applicable savings projects
• Provide recommendations through clear, logical & data-driven information to be used in any decision-making process
• Keep abreast with continually changing business plans and roadmaps that affect site equipment requirements

Education & Experience

• Bachelor’s Degree in Engineering, or an equivalent science degree.
• Minimum of 3 years of experience in Semiconductor Engineering, Planning or equivalent operations.
• Required Skills / Qualifications
• Maintain Knowledge of Semiconductor Back End Process Areas & keep abreast of Equipment (Tool of Record) being used
• Understand (or be willing to learn) planning systems such as MICAP, CALM, CSM, ADCS etc., and documentation systems (Tickets, SAP Fiori) relevant to capital spending & reduction
• Lead without authority and help resolve conflicts between different groups as needed. Negotiate and defuse stressful situations to achieve optimal outcomes for Micron.
• Demonstrate strong problem-solving & data validation skills to align network issues and standardize calculation methodologies across the network
• Demonstrate additional soft skills such as dealing with ambiguity, ability to work both independently & in a team environment, responsiveness & exceptional customer focus.
• Strong written and verbal communication skills.
• The willingness to work flexible hours and travel as required

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

The Product Manager role at Michael Trio serves as a crucial bridge between the business, engineering, and design teams. The role plays a pivotal role in executing strategies, developing roadmaps, and implementing features while aligning with business goals.

Key Responsibilities:

• Take ownership of the Recommendation product from end to end, overseeing frontend UX to backend strategy, and guiding the product from conception to release.
• Design experiments to iterate and enhance both new and existing features.
• Utilize data to gain insights into customer behavior and feature performance. Be data-driven in estimating impact size and determining prioritization.
• Collaborate seamlessly with cross-functional stakeholders from Product, Engineering, Design, Data, and Operations to transform ideas into reality.
• Actively participate in road-mapping and prioritization of major R&D components.

Requirements:

• Possess a minimum of 1-2 years of prior experience in Product Management, Business Analysis, Data Science, or Consulting. Experience in Recommendation-related projects or at top tech companies is a plus.
• Demonstrate domain knowledge in Recommendation and experience in a big data environment, with direct interaction with data scientists and/or machine learning engineers highly desirable.
• Hold a Bachelor's degree or above in Computer Science, Engineering, or a related applied quantitative field; an MBA is a plus.
• Adaptability in an agile environment is a must.
• Results-oriented, self-starting, with a strong sense of ownership.
• Exhibit robust quantitative and qualitative reasoning skills, along with strong logical and critical thinking abilities.
• Showcase outstanding design thinking, creativity, solid business sense, and strategic acumen.
• Thrive in a dynamic environment, open to both receiving and giving feedback.
• Display a willingness to embrace new challenges and explore innovative solutions.