1 Broad Function

• Assist the head of department in managing feedback, appeals and executing of organisational service initiatives.
• Assist the head of department to nurture and maintain a high level of service quality, tapping on innovation and creativity, towards organisational and operational excellence.

2. Responsibilities

• Responsible for managing feedback and ensuring service recovery. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Execute organisation-wide service quality initiatives and projects to continually improve service standards, as well as provide active support for training, working with stakeholders on training needs and materials.
• Prepare quarterly reports on service initiatives and progress, as well as preparing monthly reports on service performance indicators.
• Develop the service programme as part of the annual Quality Week such as service day and quizzes.
• Help to highlight areas of improvement from feedback management and suggest improvement in workflows and processes, working across the organisation to help ensure smooth delivery of care and service. These include use of quality improvement tools and working with stakeholders.
• Support and execute duties relating to service including, but not limited to, putting up abstracts/consolidating data for award submissions, national surveys, collating and analysing feedback.
• Any other duties assigned by the Reporting Officer.

Requirements

• Candidate must be able to start immediately
• Recognised degree, preferably in Business, Hospital Management or any other healthcare-related discipline.
• At least 3 years of experience.
• Experience in service quality and complaint management.
• Experience in healthcare management and administration is preferred. Experience in service industries will also be useful.
• Proactive self-starter with an analytical and creative mind.
• Good people, planning communication, systems thinking, writing and presentation skills.
• Good spoken and written English, and ability to speak and read another language will be preferred.
• Meticulous and organised, and able to manage multiple projects.
• Able to work autonomously and establish a strong internal network to ensure effective collaboration to achieve desired results.
• Proficient in Microsoft Office tools.

*Please note that this is a 6 month's contract*

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

• Welcoming visitors and directing them to the relevant office/personnel
• Have ownership of office management systems and procedures including, incoming and outgoing mail and inbound call-handling
• Assist to coordinate and book venue for meetings and appointments (client meetings, business meetings etc)
• Maintain and upkeep of office admin records and filing system
• Track and replace office supplies including pantry as and when necessary to avoid interruptions
• Handle office maintenance and activities such as ordering F&B for birthday celebration and special meetings, vendor maintenance of plants etc.
• Liaise with contractors, vendors and suppliers for any issues relating to office matters e.g. maintenance and service of office equipment, cleaning services, maintenance of office facility etc.
• Assist Office Management Executive to coordinate on travel arrangements (air ticket booking/ visa application/ accommodation reservation/ arranging schedule)
• Support Marketing Dept on festive decoration and event decoration
• Required to sit at reception
• Any other ad-hoc duties as assigned by Office Management Executive/HR Director

Job Requirements:

• Diploma or Degree in administration, business or relevant field is preferred.
• Minimum 1 - 2 years of experience working as office admin or similar positions.
• Experience with administrative tasks.
• Experience of Microsoft Office and other office management tools and applications
• Good organizational and time management skills
• Be detail-oriented, and be able to handle multiple tasks effectively
• Able to prioritize and carry out routine responsibilities with minimum supervision
• Good command of written and verbal communication skills

As the Senior Product Manager at a dynamic tech agency, you will be responsible for overseeing the development and delivery of innovative digital products for a diverse client base. You’ll lead strategic product initiatives, ensuring high-quality solutions that align with client needs and business objectives. Your role will involve collaborating with cross-functional teams, managing product life cycles, and driving product success from concept to launch, all while fostering strong client relationships and delivering measurable value.

Responsibilities:

• Define Product Vision and Strategy: Establish and articulate the product vision and roadmap in collaboration with key stakeholders and clients, ensuring alignment with business goals and client needs.
• End-to-End Product Lifecycle Management: Oversee the entire product lifecycle, from market research and requirements gathering to development and launch. Ensure the delivery of client-centric solutions by identifying opportunities, defining features, and managing the development process.
• Cross-Functional Collaboration: Lead collaboration between engineering, design, marketing, sales, and client success teams to ensure cohesive execution of product strategies. Act as the liaison between technical teams and clients, translating business needs into actionable development tasks.
• Client Engagement: Engage with clients to understand their unique challenges and goals, translating these into product strategies and customized solutions. Regularly update clients on progress, product performance, and next steps, ensuring transparency and alignment.
• Data-Driven Decision Making: Utilize client feedback, competitive analysis, and market trends to make informed, data-driven decisions. Use analytics to track product performance and make adjustments to enhance client satisfaction and product success.
• Manage Timelines, Budgets, and Deliverables: Ensure that product initiatives are delivered on time, within budget, and meet the defined scope. Continuously monitor progress and address any risks or blockers that could impact delivery.
• Mentorship and Team Development: Mentor junior product managers and foster a high-performance culture within the product team. Provide guidance on best practices in product development and support professional growth.
• Stakeholder Management: Engage with both internal and external stakeholders, presenting product roadmaps, progress updates, and performance reports. Foster strong relationships to align product objectives with stakeholder expectations.
• Innovation and Industry Trends: Stay up-to-date with industry trends, emerging technologies, and market shifts to drive innovation and keep products competitive. Proactively suggest new tools, processes, and methodologies to enhance product development.

Qualifications:

• Strong experience in product management, preferably within a tech agency or client-facing environment.
• Proven ability to lead product development from concept through launch, managing complex projects across multiple teams.
• Excellent communication and stakeholder management skills, with experience in working directly with clients and senior leadership.
• Strong analytical skills, with the ability to make data-driven decisions and translate insights into actionable strategies.
• Technical fluency and familiarity with agile methodologies and software development processes.
• Ability to balance multiple projects and deadlines while ensuring high-quality deliverables.
• Experience mentoring and growing teams, fostering collaboration and a culture of continuous improvement.

This role is ideal for an experienced Senior Product Manager looking to make a significant impact in a fast-paced tech agency. You'll have the opportunity to lead innovative projects, collaborate with diverse clients, and drive the success of digital products that meet business needs while exceeding client expectations.

About NEON

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.

The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specialises in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit www.neonglobal.com.

We are an exciting global entertainment company seeking a confident and experienced VP, Finance to join us in our Singapore office to manage the finance operations.

You will work closely with our corporate head office and report to the Chief Financial Controller. In collaboration with various corporate functions and both regional and local business leaders, you will co-lead a small team to manage our financial and accounting functions for our Singapore operations. You will be expected to drive business results by analyzing and providing timely, accurate and business relevant information to support critical decision making in a fast-paced, high pressure, entrepreneurial environment.

The ideal candidate is resilient, resourceful, hands-on, able to work independently and highly commercial-minded. You have strong interpersonal skills and highly capable of working in a global multi-cultural setting.

Key responsibilities include:

Financial Reporting & Analysis

• Support the Group Financial Controller with timely, accurate, critical and relevant financial information to stakeholders for informed decision making and evaluation.
• Analyze financial data and prepare Financial P&L and Cashflow Forecast and FP&A for current and subsequent years.
• Review the books and records of corporate entities and analyze monthly management accounts to better monitor internal controls.
• Oversee and prepare income statements, corporate treasury information and related bank documents (e.g. loans and bank guarantees etc.).
• Assist in any ad-hoc financial reporting and projects that may be assigned by Management.
• Timely closing of the entity financials and consolidation of actual results, budgets and forecasts to aid Intercompany reconciliations.
• Provide supporting information where needed for financial statements among the different business units within the Group.

Financial Operations

• Streamlining accounting functions and operations by assisting in systems maintenance and implementation, drafting accounting policies & procedures and providing controls and compliance support to business units.
• Group transfer pricing study and implementation.
• Develop internal control and policies framework and promote regulatory compliance.
• Liaise and work with external consultants to maintain and fine tune functions and financial reports and develop new reports and functions where required.
• Administer key banking platforms, prepare and review all treasury & banking documents as well as all banking facilities forms and submissions.

Corporate Affairs

• Participate in budgeting processes and liaise with 3rd party service providers and consultants for key projects as needed.
• Manage financial transactions and provide guidance on business finance issues to staff.
• Tax Compliance and Payroll processing (via external payroll partner).
• Coordinate and liaise with the auditors both internal and external for auditing processes.

The ideal candidate should have:

• Relevant Bachelor’s or Master’s degree in business or accounting. Qualified Accountant (CPA or ACCA) preferred.
• At least 15 years of financial accounting experience, preferably in the entertainment, exhibitions, hospitality business.
• Strong knowledge in IFRS and audit requirements, well versed in contract reading and revenue recognition.
• Sound knowledge of accounting fundamentals and proficiency in accounting software.
• Excel financial modeling skills and strong understanding of database management to deal with large amount of information.
• Excellent communication skills; highly proficient in both oral and written English and able to communicate complex ideas in a simple way in order to work collaboratively with and influence others in a multicultural international environment.
• Excellent team player with good people management skills. Able to work under stress to meet tight reporting deadlines.
• Strong desire to make positive contribution to the Finance process and business operations.
• Assertive and able to be firm with cost control.
• Support operational decision; ability to analyze and interpret financial information and identify the key business issues underlying the numbers.
• Proven change management; ability to excel in uncertainty and comfortable to operate beyond a job description.

Overview:

Our client is seeking a resilient and highly dedicated individual to join their team as a Management Trainee supporting the Secretary team in supporting the senior management by providing full spectrum of logistical,administrative, and personal support thereafter be rotated to other functions in the organisation

Job Description:

• Schedule and coordinate appointments, meetings, and events for the senior management
• Make travel arrangements, including booking flights, hotels, transportation, and preparing travel itineraries.
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Maintain an organized filing system for documents, reports, and records.
• Organize and coordinate internal and external events, conferences, and board meetings.
• Build, engage and maintain strong working relationships with internal and external stakeholders.
• Assist in budget management, expense tracking, and financial reporting.

Job Requirement:

• Minimum Degree
• Proficient in Microsoft Office Skills
• No experience required, Training Provided

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Roles and Responibilities:

• Propose strategies and assist preparations for key marketing activities
• Generate reports with actionable insights to guide direction of future activities
• Explore and testing out new marketing channels
• Assist or take up ownership on special projects

Requirements:

• Min. 1 year working experience in marketing-related functions
• A collaborator with strong communication & project management skills
• Ability to multi-task and work within tight deadlines
• Proficient with data crunching and able to make sense of data
• Experience in e-commerce marketing or marketing analytics is a plus
• Proficiency in Microsoft Excel and other reporting tools (eg. Tableau, DataStudio, etc) is a plus

Benefits:

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave
• Free bubble tea on Fridays

What we’re looking for:

Experience on test development Experience on product qualification process Familiar with ATE platform such as J750 (IGXL based) is desired Knowledge on HW design & layout on CAD tool such as Altium is preferred Candidates with program skill on C, Perl, Python, VB etc. are preferred

Skills you’ll need:

• Test development for new product attaining low cost test solution and high-test coverage for MCU, RF SOC devices
• Test/handler solution platform migration and correlation to attain low test cost and address test setup capacity constraints.
• Test time reduction.
• Perform yield analysis and contribute to test process improvements.
• Responsible for overseeing product reliability stresses as well as new package qualification stresses and test results.
• Support test solution transfer to test suppliers.

Education and/or Experience:

Bachelor’s degree in EE or EEE, with 8 years relevant experience, for advance degree holder the year of experience can be reduce

Benefits & Perks:

Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun.

• Medical and dental insurance coverage including spouse and child(ren)
• Bi yearly health screening and flu vaccination
• Office location is above Tai Seng MRT station

Responsibilities and Tasks

• Coordinating Asia based Chemical Coordinators, and possible coordinating with US based Chemical Coordinators
• Developing and providing training for Chemical Coordinators and partner teams
• Complete global approval of CEDAR records
• Performance of weekly check of new SAP Materials against CEDAR
• Foster alignment w/ Back-end (assembly) team on chemical management policies
• Assist with implementation of chemical software system
• Assist in other chemical management activities as needed, such as auditing of SAP-CEDAR connections, auditing compliance to material disclosure requirements, assisting importer/exporter of record activities
• Providing back-up for US based Chemical Management Program Lead

Education

Required: Bachelor’s Degree

•Chemistry, Chemical Engineering, Environmental Engineering, Material Science or Engineering

Experience

• Chemical regulatory basic knowledge required
• Environmental, health, or safety preferred
• Semiconductor background preferred
• Back-end processing knowledge preferred

Qualifications

• Organized, analytical, detail-oriented, and strong focus on results
• Strong written and verbal communication
• Spirit of teamwork and shared responsibility
• Ability to effectively collaborate with cross-functional organizations and across geographies to understand their needs and translate them into actionable plans, trainings, and chemical management process improvements.
• Proven facilitation skills including the ability to influence others
• Flexibility and ability to adapt to a rapidly changing environment as chemicals, regulations, and processes change
• Excellent interpersonal and customer service skills
• Strong analytical and problem solving skills

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Human Resource Administrator to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Assist with day-to-day HR operations and administrative support
• Handling work pass-related matters (e.g. application, renewal, cancellation, levy waiver and appeal, etc.)
• Prepare and coordinate employee on-boarding/off-boarding process
• Administer staff attendance, leave benefits, staff welfare
• Assist in payroll preparation
• Process employees requests and provide relevant information
• Ensuring smooth office operations such as the replenishment of office supplies, building and facilities management
• Perform any other HR or administrative duties as assigned

Requirements

• At least 1-2 years of HR admin and support experience
• PC literacy and experience with MS Office applications
• Knowledge of labour legislation
• Excellent organizational and time-management skills
• Hands-on experience with HR software will be a plus

• You will take charge of the planning, coordination and implementation of the various typesof projects such as A&A, renovation works, etc. for our client.
• You will assist to prepare and submit cost estimate proposal, drawings (if require) and advise on any agencies’ requirements for submission to client.
• You will be responsible to monitor and ensure that the projects are completed duly within budget, timeline and of high quality.
• You will assist your supervisor in project master list monitoring for monthly and/or regular updates to the site Manager and Client.
• You will be expected to submit regular update and report on the status progress of projects and timelines, and targets to your supervisor, as well as to the client.
• You will need to manage contractor deliverables and advise the Client on matters arising from Project obstacles including addressing any challenges.
• You are required to carry out inspection, verify work completion for the issuance of handover certificates, including certifying of invoices
• You are required to track administrative documentation such as NC letters, authority submissions etc.
• You will assist the client to draft and prepare the Invitation to quote and/or Tender documents and the evaluation report, as when require.
• Display good communication and interpersonal skills in coordinating with key stakeholders, ensuring that all relevant parties remain well-informed about project developments.
• You will need to liaise closely with the appointed consultant and contractors to ensure proper handover and taking over of the project.

Job Requirements

• Diploma in Facilities Management related.
• Good to have 1-2 years similar working experience.

About us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Tender Management is core to what we do in Business Development & Account Management, it provides the structure, analytical insight and control to ensure we deliver value to our customers while also ensuring we optimise our commercial returns. It is a highly valued function within Service Logistics and is an excellent foundation to understand the core of our business opening up multiple long term career paths.

The Tender Analysis & Management role covers the APAC region and has two main focus areas:

1. Lead Tender Management for new business and renewal opportunities across our network
2. Own the pricing structure, analysis and governance to ensure optimal commercial outcomes

Tender Analysis & Management (TAM)

• Commercial oversight and guidance on tenders and renewals to ensure financially viable opportunities.
• Lead regional and global tenders with coordination of value proposition, pricing and costing, solution design, capabilities, innovation & case studies in the Opportunity stage of projects.
• TAM regional lead interfacing with Global TAM function
• Lead the TAM development and implementation of all new SL pricing processes and techniques across the region
• Create more effective and efficient bid/ tender processes by incorporating standards, best practices and latest modelling/insight tools

Business Performance Reporting

• Financial modelling for P+L reviews, BU strategic initiatives and financial reporting
• Support Business Review Meetings and Integrated Business Plan business performance processes
• Business analytics projects

Requirements

• At least 3 to 4 years of relevant experience in tender management, pricing development and management
• Bachelor’s degree in business, Finance, Statistics, Analytics or Operations
• Strong commercial awareness and experience
• Prior logistics experience, ideally in a 3PL contract logistics environment
• Knowledge of the Asia Pacific Region
• Strategic/conceptual thinker, skilled in navigating across a complex environment

Job Purpose：

· Spearhead innovative solutions for customers, conduct in-depth market research, and leverage cutting-edge technologies to drive the development and enhancement of products under his/her charge.

· Explore new avenues, push the boundaries of existing knowledge, and translate ideas into tangible outcomes that meet market demands and propel the organization forward.

Major responsibilities：

· Collaborate with Region Country Managers, Sales Teams, Distributors, and End Customers to support business growth of the assigned product portfolio.

· Cultivate strong relationships with key customers jointly with the commercial team. Identify new product innovations to solve customer pain-points and new application opportunities.

· Observe trends and gathering market insights (including the competition) to feed product development strategies – provide orientation and guidance to the R&D teams based on insights gathered from field interactions.

· Provide regular feedback and comprehensive failure analysis to headquarters.

· Deliver pre-sales to post-sales technical support onsite for regional customers. Conduct product training sessions for distributors, end-users, and internal staff to enhance their proficiency.

· Participate in commercial and marketing events by delivering engaging presentations and seminars to customers.

EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE

· Bachelor degree in Electrical or Automation Engineering.

· Minimum of 5 years of experience in a technical role within sales, service or marketing.

· Proficiency in VFD (Variable Frequency Drive), Soft-Starter, or Automation product applications, encompassing installation, EMC (Electromagnetic Compatibility), power quality, on-site commissioning, PLC (Programmable Logic Controller), or HMI (Human Machine Interface) programming, among others.

· Exceptional interpersonal and communication skills.

· Proficiency in both English and Chinese is essential to liaise with our Chinese colleague / counterpart in China.

· Willingness and ability to travel frequently on short notice.

Job Description

1. Liaise with corporate clients on corporate advisory work, corporate finance, corporate employee benefits, trade finance, Human resources, etc;

2. Source and develop pipeline of corporate clients;

3. Develop and foster relationships with clients, and key stake holders;

4. Working with our partners, such as private equities, family offices and overseas FI.

Compensation

1. $2,400 to $4,000 depending on experience;

2. Opportunity to travel overseas for project management and deals.

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic plans to foster account growth within the existing client.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Conduct regular business reviews with clients to assess their operations, identify areas for improvement and provide solutions using our platform.
• Work with customer teams to ensure strong product adoption.

Requirements

• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving targets.
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Ability to work independently, as well as collaboratively in a team environment.

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills and are not afraid to go an extra mile to close the deal
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

What the role is

The Operator Tenancy Management Department (OTMD) is the operation arm of the Operator Management Division (OMD) that oversees the management of new hawker centres (known as aka Socially-conscious Enterprise Hawker Centre (SEHC)), as well as a bundle of existing hawker centres. OTMD works closely with appointed operators and Managing Agent (MA) to ensure smooth management and operations of the hawker centres.

What you will be working on

The main job responsibilities of this position are as follows:

• Oversee a portfolio of 2-3 hawker centres managed by Operator/MA
• Oversee and manage contract and tenancy agreement signed with Operator/MA to ensure compliance and alignment with national hawker policies
• Monitor performance of Operator/MA and carry out audit inspections on Operator’s/MA’s performance
• Monitor and review report submissions by Operator/MA (monthly, quarterly, etc)
• Manage feedback from feedback providers professionally, including report writing, to ensure that their feedback is being addressed or resolved promptly in accordance with NEA’s service standard
• Work with Operator/MA to respond to incident-reporting, emergencies or service disruptions within service standards and put up such reports to management in a timely manner
• Maintain the tenancy records of the portfolio of centres and upload tenancy records prepared by the Operator/MA into the Hawker Centre Management System on a monthly basis
• Certify void reports (for centres with vacant stalls) to be sent to respective Town Councils on a monthly basis
• Certify invoices such as fees to Operator/MA to be paid on a monthly basis
• Prepare reports, papers and presentation materials as well as present to senior management and stakeholders where necessary
• Apart from Operator/MA, stallholders and Hawker/ Merchant Association, to engage government agencies, partners, and stakeholders such as grassroots leaders, Advisers, and Town Councils as and when required
• Any other tasks assigned

What we are looking for

The job might be for you if you possess the following qualities:

• Enjoy field work and comfortable in market/ hawker centre environment
• A good grasp of operational issues such as facilities and tenancy management
• Prior work experience in project & facilities/ building management, estate/ tenancy management, enforcement and contracts management (including managing Operator/MA) would be an advantage
• Strong stakeholder management skills and able to maintain composure under challenging circumstances to resolve conflicts.
• Be able to foster partnership with stakeholders and build win-win relationships
• Team player with possession of leadership qualities
• Independent, resourceful, meticulous and able to multi-task to meet tight deadlines in a fast-paced environment
• Able to work after office hours, weekends and Public Holidays when required
• Possesses good analytical, problem-solving and project management skills
• Good writing, interpersonal and presentation skills
• Proficient in Microsoft Office Applications.
• Physically fit and fully vaccinated
• Valid Class 3 driving licence and possess a car will be an advantage
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Operator-Tenancy-Management-Department-_JR-10000033653

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

YOUR ROLE

In a context of significant growth, we seek for a talent and semiconductor/power testing passionate!

You'll join a multi-site product and test engineering team responsible for power discrete SiC (Silicon Carbide) diode portfolio. The SiC rectifier division core team is in Tours (France). For this position, you'll be based in Singapore and your role will be to support the division for the development of those high-performance rectifiers and the constant quality improvement plan: from wafers start in the flow up to the final test on diode housed into the package.

Responsibilities

• the review with local teams of the industrial changes impacting SiC diode production and participate to qualification plan definition, data analysis and milestones deliverables following quality standards and customer requirements.
• follow up all the engineering materials (technology/new product/industrial changes related) running in clean room (diffusion & EWS) to track their cycle time, to schedule the testing and the analysis, up to the disposition for back-end activities (assembly/final test trials)
• project leader for the execution of the electrical wafer sorting roadmap for SiC diodes to use the most advanced test equipment and advanced test solution.
• the analysis of electrical wafer sorting data for non-conform material and lead the board to propose most relevant disposition based on non-conform material analysis to build and sustain a data base of the either process or electrical signature and address the issues by a plan defined with a cross functional team.
• the development of statistical based routine to better detect outlier device.

The perspectives around Silicon Carbide are tremendous and will allow you to evolve in a very dynamic and fast-paced world of power devices. This job means a lot of interactions between Singapore, Tours and Catania in a multidisciplinary team.

YOUR SKILLS & EXPERIENCES

• A wide set of technical skills are required: Project management, Front end and Back end process, industrialization, electrical test, statistical analysis.
• Soft skills are key for efficiency: communication, synthesis, flexibility, team spirit, reactivity & sense of urgency, customer focus, and problem solving.

Job Description

Associate / Senior Associate, Fund Management

Department

The department is Fund Management. This department is primarily responsible for creation of real estate strategies and products, matching them with the right investors and to manage the investments till the end of its life cycle. As such, the department is supported by 2 teams. One team is the Investment and Portfolio Management team, and the other is the Investor Relations team.

Designation and Reporting

Your designation is Associate / Senior Associate, Fund Management. You will report to one of the investment managers in the department, as assigned by the Head of Department.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

Deal Evaluation:

• Financial Modelling - Grow our real estate portfolio
• Coordinate with various departments on input parameters - Strengthen cross department underwriting process
• Conduct legal, tax, technical and financial due diligence - Be abreast of latest transactions and market performance
• Preparation of investment papers for Investment Committee approval

Capital Deployment/Deal Execution:

• Coordinate with external service providers on the acquisition and fund set-up
• Support deal negotiation and acquisition of land - Have full oversight in supporting the CEO during the negotiations to settlement
• Address tax/legal related activities pre and post-acquisition - Ensure that the set-up of the entire structure for acquisition is full proof from a legal and tax perspective

Fund Raising:

• Educate the wider team on both the qualitative and quantitative aspects of the deal - With knowledge on the deal and its underwriting to support the teams' fund-raising efforts
• Accompany the team for fund raising efforts provide inputs to investors on the market, structure, and deal specifies

Fund Administration:

• Done collectively with Investor Relations - To be accountable for administrative matters regarding the investors
• Work with Fund Administrator on investor on-boarding and issuance of securities
• Preparation of notices i.e. draw down, distribution, etc
• Storage of Fund and Investor information
• Internal filing and organisation together with WHCP admin

Compliance to Tax Incentive:

• Establish tax incentives for newly set-up funds - Ensure our tax position is as per underwriting
• Handle the on-going reporting of tax incentives

Research:

• PBSA specific, macro and situational research
• Preparation of semi-annual research update - To update key stakeholders on the changing environment and its effects on the portfolio
• Work with Business Development, Asset Management and Portfolio Management on situational research where necessary - To track data and identify trends on the portfolio and wider market

Internal Reporting and Planning:

• Regular monitoring and updating of senior management on: deals evaluated, operational and financial performance of the portfolio, portfolio valuations and trends in the market - Ensure that senior management get regular updates
• Actively monitor fund liquidity, interest rates, control fund expenses, and perform fund level modelling
• Participate in regular planning for department

Corporate:

• To actively participate in corporate tasks/growth plans to help the organisation move forward and ahead of competition - We pride ourselves to be a growth organisation - we grow by applying what we learn and look to constantly sharpen our expertise and capabilities

Others:

• You might be tasked with adhoc tasks from time to time by the Head of Department to support other teams depending on workload requirements - To optimize cross team learning opportunities

Job Requirements:

• Degree in real estate or any relevant discipline.
• Minimum 1-3 years of professional working experience in real estate investments, valuation or fund management, and broad general knowledge of APAC real estate market
• Fresh graduates are also welcome to apply
• Highly numerate with strong analytical skills.
• Familiarity with Excel financial modelling is a must.
• Ability to multi-task and work in a fast-paced and collaborative team environment.
• Ability to work independently with minimum supervision.
• Highly organised with the ability to prioritise effectively.
• Team player, well-organized, with strong inter-personal skills.
• Excellent language and presentation skills and report writing.

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Visitor Management Officer
Location: Alexandra
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:

Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm
Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

To teach language courses for K1 and K2 levels
Review curriculum effectiveness
Involve in curriculum development if any
Maintain student attendance and academic records
Follow up with parents on child's progress
Conduct parent's seminars

Requirements:
Please hire a teacher with experience in K1 and K2
At least 2 to 5 year(s) of working experience in the related field.
Good interpersonal skills & Team Player

R & T RECRUITMENT MANAGEMENT

12C5922

67026282