Our client is a fully digitized trade finance platform that connects businesses seeking supply chain financing with investors looking to invest in trade finance assets as an alternative asset class. Headquartered in Singapore, the platform aims to become a global leader in promoting sustainable trade.

Role Summary: 

They are seeking an individual with strong logical thinking skills and emotional intelligence to lead their Trade Product workstream. This role involves managing their trade product offerings to optimize business performance, drive product development, and form strategic partnerships to expand market presence and strengthen client relationships.

The ideal candidate should have extensive experience in product management within the financial services or trade finance sectors, with a proven ability to create partnerships that foster growth and innovation.

Responsibilities:  

- Manage the entire product lifecycle, including legal, tax, and risk management aspects.

- Collaborate with Digital Solutions and Technology teams to implement the product in the company systems.

- Work with Sales, Operations, and Technology teams to align product strategies with market needs and evaluate performance.

- Streamline product structure for better efficiency and market appeal to drive growth.

- Train frontline staff and effectively market the product to corporate and funder clients.

- Build strategic partnerships to enhance product offerings and achieve business results.

- Conduct market analysis to identify trends for product improvement and innovation.

- Uphold high ethical standards and ensure compliance with all relevant laws and regulations.

Requirements

Role specific technical competencies: 

- 10+ years in product management, focusing on receivables and supply chain finance.

- Experience with documentary trade and open account transactions.

- Background working with SMEs and large multinational corporations.

- International experience in top-tier trade banks.

- Preferable experience in sales, risk management, or process design.

- Comfort with the fast-paced environment of a growing start-up and strong problem-solving skills.

- Strong emotional intelligence and ability to collaborate in virtual teams.

- Proven product management experience in financial services or trade finance.

- Excellent analytical, strategic, and communication skills to influence stakeholders.

Qualifications (training, licenses, memberships, and certifications):

• Degree in any discipline from a top university.
• Chartered Financial Analyst or GARP Financial Risk Manager certifications would be advantageous.

Job Scope:

• Design and develop new products from concept to production
• Collaborate with cross-functional teams, including R&D, manufacturing, and marketing
• Conduct product testing and validation to ensure compliance with specifications and standards
• Analyze market trends and customer feedback to inform product improvements
• Create and maintain technical documentation, including specifications and manuals
• Support the manufacturing process by providing technical guidance and troubleshooting
• Participate in product lifecycle management, including updates and phase-out strategies
• Conduct cost analysis and optimize product designs for manufacturability
• Work closely with suppliers and vendors to ensure quality materials and components
• Assist in training sales and support teams on product features and benefits

Requirements:

• Degree or Diploma in Mechanical or Mechatronics Engineering
• Over 3 years of experience in setting up automation equipment
• Strong knowledge of electromechatronic systems
• Good problem-solving and analytical skills
• Ability to work independently and communicate effectively at all levels
• Team player with a high level of motivation
• Willingness to travel overseas for field support as needed
• Prepared to work overtime when necessary

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Contribute ideas and suggestions for process improvements, enhancements, and innovations to optimize project management practices
• Actively seek feedback from mentors, trainers, and project managers to identify areas for improvement and development
• Communicate effectively with project stakeholders, including clients, team members, and senior management, to provide updates on project status, progress, and key milestones
• Act as a liaison between project teams and stakeholders, facilitating communication and ensuring alignment on project objectives and expectations
• Assist project managers in planning and executing project activities, tasks, and deliverables
• Coordinate with project team members, stakeholders, and vendors to ensure project milestones and deadlines are met
• Participate in a structured training program to learn project management principles, methodologies, and best practices
• Attend training sessions, workshops, and seminars to develop skills in project planning, execution, monitoring, and control
• Learn how to use project management tools and software to manage project tasks, schedules, budgets, and resources

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Are you eager to explore diverse functions and grow into a leadership role? Our Management Associate Program offers a unique opportunity to gain comprehensive experience across various departments, including marketing, sales, human resources, and operations.

Key Responsibilities:

• Immerse yourself in the daily operations of multiple departments to understand how each contributes to the organization’s success
• Participate in a job rotation program, learning the ins and outs of different teams and functions
• Attend meetings, workshops, and events, contributing insights and collaborating with team members
• Analyse data, compile reports, and present findings to enhance team performance and decision-making
• Engage in fieldwork and provide evaluations to support the improvement of the company’s services
• Gain an understanding of management perspectives, company policies, and business practices across all phases of operations
• Meet the goals and objectives outlined for your traineeship, showing dedication to personal and company growth
• Shadow experienced team members to learn methods, procedures, and standards critical to departmental success
• Offer support across departments, from data entry to strategic planning and client service
• Regularly report on company progress and compile performance reports for evaluation

Requirements:

• Minimum Diploma and above
• Strong willingness to learn and adaptability to work across different departments
• Proactive and self-motivated with a positive attitude towards personal and professional growth
• Flexibility to rotate between different departments and take on diverse responsibilities

Why Join Us?

• Learn from experienced professionals and develop your skills in a fast-paced, dynamic environment
• Gain hands-on experience across multiple departments, offering diverse exposure to different business functions
• Grow your career with a structured development path aimed at nurturing future leaders

If you are passionate about learning, adaptable, and ready to take on new challenges, apply now and start your journey with us!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Join our Management Trainee Program, where you’ll gain hands-on experience, receive mentorship, and develop the skills to lead our organization into the future.

• Participate in a structured rotational program across key departments to gain in-depth knowledge of business operations
• Work closely with senior leaders and mentors to develop leadership and decision-making skills
• Contribute to critical projects that drive organizational growth and innovation
• Analyze business processes, identify opportunities for improvement, and present actionable recommendations
• Collaborate with cross-functional teams to execute tasks and achieve project objectives
• Interact with clients, stakeholders, and industry experts to understand market dynamics and customer needs
• Tackle real-world business challenges with creativity and strategic thinking
• Fast-track your career into leadership roles upon successful completion of the program

Why Join Us?

• Gain diverse exposure to all aspects of the business in a dynamic and supportive environment
• Receive personalized mentorship and guidance from experienced professionals
• Competitive salary package with clear growth opportunities
• Be part of a forward-thinking organization that values innovation and initiative

REQUIREMENTS

• Minimum Diploma and above
• Strong analytical, problem-solving, and communication skills
• A proactive, adaptable mindset with a willingness to learn
• Demonstrated leadership potential through internships, projects, or extracurricular activities
• Ability to work collaboratively in a team-oriented environment

Kick-start your career with us and unlock your potential to become a future leader. Apply today and take the first step towards an exciting and rewarding journey!

EA Reg. Number: R21100629

EA License Number: 22C1278

Duties and Responsibilities (including but not limited to):

1. Member of OE internal Senior Project Management Team (PMT) that meets regularly (chaired by DPD/SOR) to discuss progress and resolve any internal OE issues.
2. Overall management and leadership of the multi-disciplinary Resident Site Staff Team, supervision of temporary and permanent construction works to ensure that Contractor’s conform with the Contract Specifications and other obligations under their Contracts.
3. Fulfil the statutory role of Qualified Person (Supervision) (QP(S)) under the Building Control Act for all Construction Contracts including all specific obligations and sign-offs.
4. Joint Leadership on HSE for the Project along with senior management of NEA, OE and the Contractors, with specific focus on construction safety and environmental controls during construction.
5. Work closely with the EDM and other Core Team discipline managers in the Core Team to provide construction related input to the review/approval of design and technical submissions made by the Contractors.
6. Review/sign-off (with the necessary inputs from the relevant RSS and Core Team members) of construction related Method Statements and all other site-related documentation required under the construction Contracts.
7. Direct liaison with NEA’s Deputy Project Director and Technical Directors as may be required. Direct Liaison with the PUB Detailed Design Consultant’s Construction Manager regarding the interfacing and logistics management between the IWMF and TWRP projects.
8. Attendance (if required) at NEA Monthly Project Steering Committee Meetings chaired by NEA DCEO and any other relevant high-level meetings as required by MEWR or NEA
9. Organising and chairing regular Progress Meetings with Contractors to review progress (with the assistance of the OE Senior Planner) and performance/quality and to resolve any site related issues including interfacing between IWMF Contractors and other Contractors.
10. Review (with the input and support of the relevant RSS and Core team members) and sign-off of Contractor’s Monthly Payment Claims.
11. Work closely with and support the Contracts Manager in the assessment of Contractor claims, VO and EOT requests.
12. Organising and chairing regular internal RSS team co-ordination meetings as may be required.
13. Any other matters that may from time to time be delegated by the DPD/SOR or the PD/SO.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you an ambitious individual eager to fast-track your career and become a future leader? Join our Management Associate Program, designed to equip you with the skills, experience, and mentorship needed to excel in a dynamic and rewarding environment.

• Gain hands-on experience through structured rotations across key business functions, such as operations, marketing, finance, and HR
• Work on high-impact projects that contribute to the company’s growth and innovation, presenting your ideas to senior leadership
• Receive mentorship and training to develop leadership, problem-solving, and decision-making skills
• Analyze business processes and performance metrics to identify opportunities for improvement and efficiency
• Collaborate with various teams to develop solutions and execute initiatives that align with organizational goals
• Conduct market research to understand trends and customer needs, helping to shape the company’s strategies
• Track and report on the outcomes of assigned projects and contribute to continuous improvement efforts
• Progress into a specialized role or leadership position based on your strengths, interests, and program performance

Why Join Us?

• A clear and accelerated pathway to leadership within the organization
• Exposure to multiple business functions in a dynamic and supportive environment
• Competitive remuneration with opportunities for personal and professional growth
• Be mentored by seasoned leaders who are invested in your success
• Work in a fast-paced, innovative company where your contributions make a direct impact

REQUIREMENTS

• Minimum Diploma and above
• Strong analytical, communication, and interpersonal skills
• A proactive mindset with the ability to adapt and thrive in a fast-changing environment
• Proven leadership potential demonstrated through internships, projects, or extracurricular activities
• Passion for learning and an eagerness to take on new challenges

Embark on an exciting journey with us and unlock your potential to become a future leader. Apply now and take the first step toward a fulfilling and impactful career!

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Participate in hands-on job rotational training under the guidance of skilled professionals
• Understand each department’s (e.g., HR, Operations, Marketing, Sales) daily processes and goals
• Provide administrative support to managers and teams
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g., writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Take ownership of assigned tasks and contribute ideas for process improvement and innovation
• Maintain accurate records and documentation related to training activities, projects, and other responsibilities

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work effectively in a team environment and collaborate with colleagues from diverse backgrounds
• Analytical mindset with the ability to solve problems and make informed decisions
• Eagerness to learn and develop new skills, with a proactive and positive attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Rotate through various departments to gain hands-on experience in operations, marketing, finance, and more
• Participate in leadership training programs to enhance your management skills and prepare for future leadership roles
• Assist in managing key projects and initiatives, ensuring their successful execution from start to finish
• Analyze business performance, identify opportunities for improvement, and present recommendations to senior leadership
• Work with diverse teams across the organization to drive strategic initiatives and enhance operational efficiency
• Engage with clients, partners, and stakeholders to understand business needs and deliver value-added solutions
• Conduct research to identify market trends, customer preferences, and industry best practices to guide decision-making
• Receive mentoring and guidance to fast-track your career and transition into a full-time management role upon completion of the program

JOB REQUIREMENTS

• Minimum Diploma and above
• Demonstrated leadership skills through academic, extracurricular, or professional experiences
• Strong analytical and problem-solving skills with the ability to think critically and creatively
• Good verbal and written communication skills, with the ability to engage with senior management

EA Reg. Number: R21100629

EA License Number: 22C1278

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customizable to best suit your unique needs.

Responsibilities

• Perform daily operational tasks including monitoring, liaising, dispatching, and closing day-to-day issues and works within the Fault Management Center.
• Escalate any abnormalities and outstanding works to the Team Leader for further action.
• Maintain clear and effective communication in English with all stakeholders.
• Demonstrate patience and empathy when interacting with tenants, contractors, and other stakeholders.
• Utilize proficiency in Microsoft Office tools, applications, and services to document and manage fault reports and resolutions.
• Interpret architectural drawings and Changi Aerodrome Map to facilitate fault identification and resolution.
• Organize, prioritize, and multitask effectively to manage multiple ongoing issues and tasks.
• Work collaboratively as part of a team within the Fault Management Center and with other departments.
• Utilize domain expertise in Building Management/Facilities Management to enhance fault detection and resolution processes.

Job Requirements

• GCE ‘O’/‘N’ level with pass in English language
• At least two (2) year of relevant experience dealing with customers at frontline and call centre experience.
• Good communication skills in English, positive mindset and strong willingness to learn
• Have good documentation practice.
• Customer service-oriented mindset.
• Has a good safety mindset and displays good WSH behaviors

Responsibility:

Security Assessment, Planning, and Control

• Ensure compliance and proficiency of cloud services and virtual environments.
• Perform annual and on-demand security reviews for cloud outsourcing as required by the Head Office, local regulators, and the outsourcing committee.
• Carry out monthly security access evaluations for the Human Capital Management Department.
• Create, implement, and review security policies and user access matrices to protect employee data.
• Address security incidents reported by the compliance team and carry out necessary corrective measures.
• Develop and deliver training and awareness sessions for the Human Capital Management Department.
• Assess and recommend new security tools and technologies.
• Ensure timely application of the latest patches across all Human Capital Management systems.
• Design and test disaster recovery and business continuity plans to maintain infrastructure resilience.

Project Management

• Participate in the HRIS project team in a designated role, such as Project Manager or Security/Data Subject Matter Expert, ensuring smooth planning and execution from start to finish.
• Serve as the Human Capital Management Department’s Subject Matter Expert (SME) for all infrastructure security and data integration aspects of automation projects. Collaborate with the Japan Head Office Security team to implement solutions in line with security regulations, including compliance with PDPA as necessary.
• Act as a liaison between end users, the Human Capital Management team, and the IT department as needed to comprehend business requirements for HR-related Cloud (SaaS) solutions.
• Prepare and deliver regular project updates while ensuring thorough documentation of business requirements and changes.
• Develop budget proposals for identified project initiatives, engaging and negotiating with the Japan Head Office for their support where applicable.
• Advocate for digital transformation initiatives by helping users understand the purpose of changes being implemented.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field with approximately 5-7 years of experience in IT services for financial institutions.
• Experience with implementing regional projects.
• Proficiency in Japanese is preferred, as this role involves communication with stakeholders in the Japan Head Office Security Department.
• Comprehensive understanding of cloud platforms and security; or the ability to quickly learn and adapt to evolving technologies in the industry.
• Strong techno-functional aptitude, particularly with SAP SuccessFactors, is beneficial.
• Familiarity with MAS cloud outsourcing practices is a plus.
• Strong stakeholder management skills are essential.
• Capacity to thrive in a fast-paced environment with shifting priorities while maintaining motivation for continuous learning in work-related areas.
• Willingness to take on ad-hoc projects, such as leading minor initiatives or managing change requests as time permits

To apply, please visit www.gmprecruit.com and search for Job Reference: 24964

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

The Commercial and Investment Banking (CIB) Technology, Rates Production Management team consists of technical & initiative-taking professionals who passionately care about the stability of applications and provide with out of the box solutions for their betterment. The team manages the strategic initiatives across all the Commercial and Investment Banking (CIB) Rates applications for synthetic monitoring, DevOps, cloud adoptability, cyber-security, automation, capacity management, resiliency, hygiene and more.

As a Technology Support III within the Rates Production Management team of Commercial and Investment Banking (CIB) Technology, you will be tasked with ensuring the operational stability, availability, and performance of our production application flows. Your duties will encompass troubleshooting, maintaining, identifying, escalating, and resolving any interruptions in production service across all internally and externally developed systems. Moreover, you will play a crucial role in promoting a culture of continuous improvement to guarantee a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Work in daily shift starting 7am SGT and occasionally participate in weekend activities like resiliency tests

• Assist with the installation, configuration, and maintenance of front office systems and applications including onboarding new users and providing initial training for applications

• Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology, and vendor partners

• Document technical procedures, best practices, and solutions for future reference, focusing on front office applications

• Function as a key contributor in the continued development of tools, frameworks & technique to improve productivity, stability, quality and promote automation

• Help monitor and improve monitoring of the application suite and proactively fix potential issues

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science or equivalent experience

• Formal training or certification on technical support concepts and 3+ years applied experience troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Ability to understand incredibly demanding nature of the trade floor, or eagerness to experience it

• Excellent critical thinking skills and the ability to troubleshoot complex technical issues

• Strong communication and people skills, with the ability to explain technical concepts to non-technical users

• Ability to work independently and as part of a team in a challenging environment

• Strong organizational skills and diligence

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting (Python preferred)

• Working understanding of public cloud (AWS preferred)

• Experience supporting Front office users within the financial services or investment banking industry (Fixed Income product knowledge preferred)

• Working understanding of eTrading flows (Dealer2Dealer, Dealer2Client)

• Experience with SQL queries, Geneos, Splunk, Datadog, Grafana

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c3890ec8c962978e8cdd5c7b22542f22

BYD BY 1826 PTE LTD

5 Days 44Hr Work Week (Full-Time)

Location: Multiple

About Us:

At BYD by 1826, we’re passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere. As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings. If you’re looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team!

Why You’ll Love Working Here:

• Energetic Atmosphere: Experience a lively and fun work environment where every shift is an opportunity to learn, grow, and make new connections.
• Career Development: Gain valuable experience and skills in the F&B industry with opportunities for advancement and professional growth.
• Competitive Compensation: Enjoy a competitive wage, plus tips/bonus, along with employee discounts on our delicious menu items.
• Supportive Team: Work with a team of friendly and experienced professionals who are dedicated to helping you succeed and develop your skills.

What You’ll Do:

• Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
• Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
• Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
• Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
• Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant’s success.

What We’re Looking For:

• Experience: Previous experience in a customer-facing role is a plus but not required; we’re happy to train enthusiastic individuals who are eager to learn.
• Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
• Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.

What We Offer:

• Competitive salary and benefits package.
• Structured training program and personalized career development plans.
• Opportunities for career progression to management roles.
• Dynamic and collaborative working environment.

Ready to Join Us?

If you’re excited about starting a career in the food and beverage industry and want to be part of a team that values your growth and success, apply now! We can’t wait to welcome you to BYD by 1826 and see what we can achieve together.